East Surrey College / John Ruskin College

East Surrey College / John Ruskin College is seeking an IT Manager based in Croydon. The successful candidate will lead IT operations, manage a dedicated team, and implement innovative technology solutions to enhance the educational experience. To qualify, candidates must have an MCSE qualification or equivalent, a computer-based degree, and 3rd line technical knowledge. Staff benefits include a competitive salary, pension schemes, and access to a gym.

IT Manager College location: East Surrey College (Redhill) and John Ruskin College (Selsdon) Salary: £51,277.51 Hours: Full time (37 hours/week) 08:45-17:00 Monday - Friday Are you a passionate IT professional ready to make a real impact in education? We're looking for an ambitious and proactive IT Manager to drive innovation, support cutting edge technology, and help deliver an outstanding digital experience across our College Group. This is an exciting opportunity to lead day to day IT operations, work closely with our Managed Service Provider (MSP), and play a key role in delivering our ICT Strategic Plan. From maintaining high performing networks and secure systems to supporting modern teaching environments and specialist exam setups, no two days are the same. You'll lead and inspire a dedicated IT team, oversee infrastructure improvements, champion service excellence, and help create a technology rich environment that supports both staff and students to thrive. Key responsibilities Support the delivery of the College Group ICT Strategic Plan and agreed service levels. Work closely with the Managed Service Provider (MSP) to ensure smooth and effective IT service delivery. Lead, supervise and support the IT team, including workload planning and staff development. Monitor and maintain network performance, security, backups and system upgrades. Manage the deployment, maintenance and auditing of IT hardware and software. Ensure compliance with security standards, software licensing and operational procedures. Provide hands on technical support and coordinate repairs, installations and upgrades. The successful candidate must have MCSE qualification or equivalent Computer based degree or equivalent in computer engineering or relevant field Experience working within an education environment is desirable Maths & English GCSE / Level 2 equivalent 3rd line technical knowledge with excellent troubleshooting and problem solving skills Benefits In return, we offer a competitive salary, as well as staff benefits such as a choice of two excellent pension schemes, a brilliant holiday package, free onsite parking and access to our fully equipped gym along with discounted in house spa and salon treatments.

IT 1st Line Support Technician College location: East Surrey College (Redhill) and John Ruskin College (Selsdon) Salary: £27,780 Hours: Full time (37 hours/week) 08:45-17:00 Monday - Friday Are you passionate about technology, problem-solving, and helping people succeed? We're looking for an enthusiastic and proactive IT Support Technician to join our dynamic IT team, providing exceptional 1st line support across the College Group. This is your chance to play a key role in supporting the digital systems that power teaching, learning, and administration every day. From Microsoft 365 and cloud technologies to device management through Intune, you'll work with modern IT platforms while helping staff and students stay connected, productive, and supported. If you're someone who embraces change, enjoys learning new technologies, and wants to make a real impact in education technology, we'd love to hear from you. What You'll Be Doing: Provide first line IT support via phone, email, chat, and ticketing systems Troubleshoot hardware, software, network, and Microsoft 365 issues Set up and deploy laptops, desktops, mobile devices, and peripherals Escalate complex issues to senior IT teams with clear documentation Support staff onboarding/offboarding and equipment provisioning The successful candidate must have: Experience in a 1st line IT support or helpdesk environment Strong communication and troubleshooting skills Familiarity with Active Directory, Azure AD, and Intune Maths & English GCSE / Level 2 equivalent Computer based degree or equivalent in computer engineering or relevant field is desirable In return, we offer a competitive salary, as well as staff benefits such as choice of two excellent pension schemes, a brilliant holiday package, free onsite parking and access to our fully equipped gym along with discounted in house spa and salon treatments.