OMERS / Oxford Properties Group
Miss leading a fast paced IT support team backed by a global real estate investor, developer and manager. Responsibilities Deliver VIP level, "White Glove" support to senior leaders, ensuring seamless tech experiences on site and remotely. Own the tech setup - laptops, mobile devices, M365 suite (Outlook, Teams, OneDrive), AV systems, hybrid meetings - and keep everything running smoothly. Manage user accounts and configurations in Active Directory & Azure AD and support Exchange Online/Hybrid environments. Troubleshoot network, VPN, and remote access issues with minimal disruption to users. Partner with infrastructure, security, and global teams to resolve complex issues with confidence and ownership. Keep documentation sharp and user friendly, because clear info saves time and builds trust. Qualifications 3+ years in an IT support role, ideally in financial services, investment, or other high demand, fast paced environments. Exceptional verbal and written communication skills, with the ability to effectively engage and collaborate with executive leadership as well as technical teams. A people person - can build rapport, read the room, and make non technical users feel heard and supported. Deep knowledge of Microsoft 365, Windows 10/11, AD/Azure, Exchange, and mobile device management (Intune, Jamf). Confident running the show when it comes to AV setups, boardrooms, and video conferencing (Teams, Zoom, Webex). Calm, proactive, and reliable - stays cool under pressure and takes initiative. Curious about new tech and always looking for ways to improve the user experience. From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier free recruitment and selection process that extends all the way through your employee experience.
Miss leading a fast paced IT support team backed by a global real estate investor, developer and manager. Responsibilities Deliver VIP level, "White Glove" support to senior leaders, ensuring seamless tech experiences on site and remotely. Own the tech setup - laptops, mobile devices, M365 suite (Outlook, Teams, OneDrive), AV systems, hybrid meetings - and keep everything running smoothly. Manage user accounts and configurations in Active Directory & Azure AD and support Exchange Online/Hybrid environments. Troubleshoot network, VPN, and remote access issues with minimal disruption to users. Partner with infrastructure, security, and global teams to resolve complex issues with confidence and ownership. Keep documentation sharp and user friendly, because clear info saves time and builds trust. Qualifications 3+ years in an IT support role, ideally in financial services, investment, or other high demand, fast paced environments. Exceptional verbal and written communication skills, with the ability to effectively engage and collaborate with executive leadership as well as technical teams. A people person - can build rapport, read the room, and make non technical users feel heard and supported. Deep knowledge of Microsoft 365, Windows 10/11, AD/Azure, Exchange, and mobile device management (Intune, Jamf). Confident running the show when it comes to AV setups, boardrooms, and video conferencing (Teams, Zoom, Webex). Calm, proactive, and reliable - stays cool under pressure and takes initiative. Curious about new tech and always looking for ways to improve the user experience. From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier free recruitment and selection process that extends all the way through your employee experience.