NRF United Kingdom

NRF United Kingdom seeks a Technology Adoption Lead to integrate generative AI tools into legal practice, enhancing workflows across key practice groups. The candidate will work closely with lawyers, providing hands-on support and delivering training on AI tools. With a minimum of three years in a law firm, the successful applicant will have strong communication skills and the ability to navigate legal workflows effectively. This role offers a unique opportunity to drive technological change within legal operations.

Role The Technology Adoption Lead plays a central operational role in embedding legal technology tools, including generative AI, into everyday legal practice. The role involves working directly with lawyers to accelerate adoption, build confidence, and integrate technology into matter workflows. This is a hands on role that requires close collaboration with legal teams to identify use cases, design prompts and workflows, and support behavioural change. The successful candidate will have prior experience working in a law firm and an understanding of legal workflows. The role will be aligned to one of the firm's core practice areas (Banking, Corporate, Disputes), subject to prior experience, and will report to the firm's Legal Technology Manager. Team The IDT team is part of the firm's legal transformation function and works across the EMEAPAC region. The team collaborates closely with the Legal Project Management team, the Legal Services team in Newcastle, the Digital Solutions team, IT and the Knowledge Management team. The legal transformation function aims to enhance the lawyer experience, improve client outcomes, and strengthen financial performance by identifying opportunities to use technology, new delivery models and improved ways of working. About You You have experience working in a legal environment and a strong understanding of legal work, processes, common challenges, and client expectations. You have experience supporting the adoption of new technologies, including generative AI, and understand how they can improve service delivery. You have strong communication and presentation skills and the ability to translate technical concepts into accessible guidance for legal and business audiences. You are proactive, thrive in a fast paced environment, and enjoy building relationships and contributing to cultural and behavioural change. Key Responsibilities Embed generative AI tools into legal processes across the firm's key practice groups. Provide direct, on the ground support to lawyers, including building prompts, developing workflows, and supporting matter specific applications. Work with Innovation leads to identify opportunities to enhance efficiency, accuracy, and consistency through the use of technology. Support the creation and maintenance of templates, guidance, and precedents for technology/genAI adoption. Training and Capability Building Deliver structured training to lawyers on the effective use of AI tools, including best practice, responsible use, and prompting techniques. Assist lawyers in building workflows, prompts, and ways of interacting with AI tools to achieve high quality results. Develop and deliver demonstrations and practice specific examples that showcase the capabilities and benefits of legal technology tools. Capture feedback regarding the use of AI tools to inform internal guidance and adoption. Collaboration and Relationship Building Build strong working relationships with lawyers, develop an understanding of workflow challenges and client needs, and maintain a visible presence in the office. Engage regularly with legal teams to gather feedback and support adoption, and ensure legal teams use legal technology, including gen AI tools, effectively and confidently. Key Skills and Experience Minimum of three years' experience working in a law firm environment (legal operations, innovation, legal technology or related role); a legal qualification is not required. Understanding of legal workflows and the application of AI tools to legal tasks. Proven experience supporting technology adoption and change in ways of working. Experience delivering training and producing high quality support materials for legal and business audiences. Ability to communicate complex concepts in clear, accessible language. Strong understanding of AI technologies and their application to legal work, including document drafting, contract/case analysis and research. Ability to develop prompts and workflows for AI systems. Excellent verbal and written communication skills. Strong stakeholder engagement and relationship building abilities. Experience with client centred design, agile and lean methodologies (desirable). Ability to analyze and interpret data to inform decisions and measure outcomes. Ability to support cultural change and promote adoption of new technologies and processes. Ability to translate between legal workflows and technical capabilities. Diversity, Equity and Inclusion Norton Rose Fulbright is an equal opportunity employer and encourages applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates and provide accommodations for those who require adjustments.

Practice Group / Department: Head of Regulatory Risk, General Counsel & Risk Team Regulatory Risk team within the General Counsel & Risk function, working closely with the Data Protection Officer (DPO) and Legal Transformation and Technology teams to deliver a coordinated approach to privacy and AI governance across the firm's operations in Europe, Middle East, Asia and the Pacific (EMEAPAC). Role Overview We are seeking a senior in house privacy professional to work within the Regulatory Risk team of our General Counsel & Risk function. The individual will work with the Head of Regulatory alongside our DPO to deliver and embed the firm's data protection compliance frameworks across its EMEAPAC region. Additionally, the individual will engage with key stakeholders and senior management to drive the firm's AI strategy across EMEAPAC, while ensuring development of and adherence to the firm's governance strategy, legal, regulatory and client requirements and risk management processes. Key Responsibilities Support the execution and continuous improvement of the privacy and AI governance programme. Monitor and interpret global data protection and AI regulatory developments (including the EU AI Act). Develop and maintain policies, frameworks and governance standards. Manage core operational processes (e.g. RoPAs, DPIAs, DSARs, etc.). Embed Privacy by Design and oversee AI risk and impact assessments. Provide clear, practical advice to business and technical teams. Deliver training and promote awareness of privacy and responsible AI usage. Support incident response, breach management and regulatory engagement. Draft and negotiate data protection terms in supplier contracts and oversee vendor risk assessments. Collaborate across legal and business services to ensure consistent governance and delivery. Support and deputise for the Head of Regulatory Risk and the DPO in delivering the firm's privacy programme. Act as a subject matter expert on legal and regulatory risks in respect of the firm's AI governance programme, with a solutions focused mindset. Translate strategy into operational execution across EMEAPAC. Act as a trusted adviser to business and technical stakeholders. Negotiate with suppliers and liaise with clients in relation to AI and privacy requirements, as required. Embed privacy and responsible AI principles across projects, systems and processes. Key Skills and Experience Degree required; legal qualification preferred. Recognised certification in data privacy. 4-7 years' experience in privacy/data protection (ideally advising on multi jurisdictional issues). Strong knowledge of global data protection laws and emerging AI regulation. Experience delivering privacy programmes. Hands on experience with DPIAs, RoPAs and data subject rights processes. Confidence in use of AI and familiarity with the development of AI governance, risk assessment and regulatory frameworks. Experience handling complex and time sensitive incidents, client facing and internal audits and regulatory enquiries and investigations preferred. Strong analytical, communication and stakeholder management skills. Collaborative, proactive and adaptable approach. Equal Opportunity We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

NRF United Kingdom is seeking a Head of Regulatory Risk to advance data protection and AI governance across EMEAPAC. This role involves monitoring regulations, executing compliance frameworks, and providing key advice to stakeholders. The ideal candidate will have strong experience in privacy, a legal degree, and familiarity with global regulations. The position emphasizes collaboration and proactive management of complex issues. You will also drive training and awareness initiatives on privacy and AI across the firm.

Norton Rose Fulbright, a leading global law firm, seeks a Data Platform Owner to manage the foundational data platform that underpins data products across the EMEA region. You will deliver hands-on leadership, drive the platform roadmap and ensure secure access to diverse data sources to support strategic decisions. The role includes governance, collaboration with Risk and Security, and leading a team in implementing analytics, AI, and ML capabilities within a controlled environment.

Practice Group / Department: EMEA IT Applications Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world's preeminent corporations and financial institutions. Role The Data Platform Owner will manage the foundational data platform that supports the data products the firm builds to enable strategic decision making across the EMEA region. The role involves hands on delivery, operational support, and leadership of a team that executes the firm's strategy for using data to drive business outcomes. Key Responsibilities Hands on managing the data platform and participating in service delivery as required. Own the end to end data platform roadmap, aligning analytics and data science capabilities with firm, practice group and client priorities. Accountable for the architecture and lifecycle of the platform, covering ingestion, storage, analytics and machine learning layers. Enable data science and advanced analytics use cases including predictive models, experimentation, AI and GenAI within a governed environment. Ensure the platform supports secure access to structured and unstructured data, including client, matter, financial and document metadata. Define and enforce data governance, quality and compliance, working closely with Risk, Privacy and Information Security teams. Act as the primary business and leadership contact for the data platform, translating legal and operational needs into data capabilities or products. Oversee platform operability, scalability and cost management, working with engineering and infrastructure teams. Lead vendor management and capability development, ensuring tools, skills and standards support responsible and scalable data science adoption. Key Skills and Experience Own end to end EMEAPAC data platform across design, delivery and steady state operation. Strong understanding of Databricks and Fabric architecture, including Lakehouse patterns. Oversee ingestion, transformation and reporting layers across enterprise data flows. Working knowledge of Databricks (Delta Lake, pipelines, orchestration) and Fabric (Power BI, semantic models). Experience operating governance over data quality, lineage, access and cross border data controls. Operate within structured service wrap, including L1-L4 support and formal service acceptance. Monitor platform performance, reliability and adoption in live operation. Strong understanding of security, RBAC and integration with Azure AD and enterprise controls. Awareness of cost, performance and scalability trade offs across compute and storage. Familiarity with DevOps practices including CI/CD, environment management and controlled releases. Equal Opportunity We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.

Practice Group / Department IT Regional - Project & Program Management - London The Role The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking a Data Administrator, with Aderant and Finance Operations experience, to join our EMEA team. This is a key role in supporting the day to day function of the firm's EMEA finance systems and will provide essential assistance to finance operations and other data users, including senior stakeholders in the firm. This role will include delivery of ongoing data monitoring and support for master data management, and data acquisition and preparation for a variety of business and operational stakeholders. Key Responsibilities User Support: support application users and respond to queries and requests from fee earners, secretaries and finance operations staff for data changes, extracts and updates. Troubleshooting and Issue Resolution: monitor the health and performance of data systems, identify and resolve quality issues, bottlenecks and anomalies, minimize errors, and work with third party support providers, IT and finance operations to resolve logged issues. Data Monitoring and Management: support advanced data management for financial systems, including applying data governance and stewardship standards, supporting enforcement of permission structures, maintaining data taxonomies, schemas and mapping, conducting regular data cleansing, de duplication and remediation, and updating data in line with changing business needs. Data Acquisition and Preparation: source, collect, clean and structure data for operational use and analysis, using SQL queries and logic if necessary. Continuous Improvement: understand user requirements, identify opportunities for enhancements, and work with teams to test and implement changes, helping to improve procedures and processes for all stakeholders. Skills and Experience Required Proactive, solutions oriented individual with experience working with financial systems and finance operations. Ability to communicate effectively with a range of stakeholders at all levels across the business, including for data and business intelligence issues and stakeholder requests. Ideally degree educated and/or 3+ years of experience in a similar role. Good customer/user service abilities, demonstrated by resolving user queries and working with customers. Data management experience and/or expertise in finance practice management systems (FPMS). SQL proficiency, and the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Familiarity with core finance processes (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) is ideal. Experience within a law firm or other professional services environment is desired. Solutions oriented and proactive approach to work. Willingness to upskill on the job through internal and external training. Ability to demonstrate discretion, sensitivity and confidentiality. Team player - flexible and willing to take on extra responsibilities to support departmental or firm objectives. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.

NRF United Kingdom is seeking a Data Administrator to support the EMEA finance systems, primarily Aderant Sierra. This position entails managing day-to-day operations, resolving data issues, and enhancing data management procedures. Ideal candidates will have financial systems experience, SQL skills, and effective communication abilities. We foster a diverse and inclusive environment, allowing our employees flexibility in their work arrangements. We encourage applications from individuals who can complement our teams.

Practice Group / Department IT Regional - Project & Program Management - London Role The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking a Senior Data Administrator, with Aderant and Finance Operations experience, to join our EMEA team. This is a key role in supporting the day to day function of the firm's EMEA finance systems and will provide essential assistance to finance operations and other data users, including senior stakeholders in the firm. Key Responsibilities User Support: support application users, and respond to queries and requests from fee earners, secretaries and finance operations staff for data changes, extracts and updates. Troubleshooting and Issue Resolution: monitor the health and performance of data systems, identify and resolve quality issues, bottlenecks and anomalies, and identify, analyse and resolve other data related problems, and minimise errors; work with third party support providers, IT and finance operations to resolve logged issues. Data Monitoring and Management: lead the provision of advanced data management for financial systems, including embedding and maintaining data governance and stewardship, enforcing permission structures, maintaining data taxonomies, schemas and mapping, overseeing regular data cleansing, de duplication and remediation, and updating and changing data in line with changing business needs. Data Acquisition and Preparation: source, collect, clean and structure data for operational use and analysis, using SQL queries and logic if necessary. Database Administration: monitor servers, manage index fragmentation, optimise fact / aggregate tables and run routine maintenance plans, and manage API syncs to ensure data flows reliably. Continuous Improvement: understand user requirements and requests, identify opportunities for enhancements and work with teams to analyse, develop, test and implement changes; improve and develop procedures and processes for all stakeholders. Skills and Experience Required Degree educated and/or 5+ years of experience in similar roles. Excellent customer/user service abilities, demonstrated by resolving user queries and working with challenging customers. Master data management and/or database administration experience and/or expertise in finance practice management systems (FPMS). Advanced SQL proficiency, as well as the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Experience within a large, global law firm or other professional services environment. Familiarity with core finance processes (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) ideal. Solutions orientated and proactive approach to work. Willingness to upskill on the job through internal and external training. Able to demonstrate a high level of discretion, sensitivity and confidentiality. Team player - flexible and willing to take on extra responsibilities to support departmental or firm objectives. Equal Opportunities We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

NRF United Kingdom is seeking a Senior Data Administrator to support core EMEA finance systems. This key role will involve assisting finance operations and senior stakeholders, ensuring data quality and providing user support. The ideal candidate will have a degree and 5+ years of related experience, including proficiency in SQL and familiarity with finance processes. A commitment to continuous improvement and user service excellence is essential. This position is based in Newcastle upon Tyne.

Practice Group / Department: IT Regional - Project & Program Management - London The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking a Testing Analyst, ideally with Aderant and Finance Operations experience and/or knowledge, to join our EMEA team. This role supports the provision of finance system quality by ensuring the functionality of the firm's EMEA finance systems, and will have responsibility for the quality assurance (QA) and testing of financial management software and related practice management systems and integrations. Key Responsibilities Application Testing: plan, design and perform manual functional testing, system integration testing (SIT), technical testing, regression testing and end to end testing for software customisations, new modules, patches and upgrades. User Acceptance Testing (UAT) Support: support user teams with acceptance testing. Defect Management: identify, document/map, track and resolve bugs and faults. Documentation: produce and maintain clear and concise testing documentation, including plans, test scripts, test cases, and summary reports. Quality Assurance: provide thorough quality assurance throughout the development lifecycle and document the results of test cycles. Issue Resolution: collaborate with third party providers and IT teams to troubleshoot and resolve system issues. Continuous Improvement: assist Product Owner and application analysts with translating business requirements into technical solutions and identifying opportunities for system enhancements. Skills and Experience Required Meticulous, experienced tester with strong problem solving skills and a history of working with financial systems, and ideally finance operations. Ability to communicate effectively with a range of stakeholders at all levels across the business, particularly among IT, finance operations, and third party providers. Ideally degree educated in computer science or software engineering and/or a holder of a professional software testing qualification such as CAST, CMST or CSTP and/or 5+ years of experience in similar roles. Testing experience and/or expertise testing finance practice management systems (FPMS). Expert SQL proficiency and competence with test management tools and programming languages for automation. Experience within a law firm or other professional services environment. Familiarity with core finance processes and principles (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) ideal. Ideally experience with Agile and Waterfall methodologies, working in a software testing environment. Meticulous problem solver with a proactive approach to work. Willingness to upskill on the job through internal and external training. Able to demonstrate discretion, sensitivity and confidentiality. Team player - flexible and willing to take on extra responsibilities to support departmental or firm objectives. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realise their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Equal Opportunities Employer We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.

Practice Group / Department: IT Regional - Project & Program Management - London The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking an Application Support Analyst, ideally with Aderant and Finance Operations experience, to join our EMEA team. Key Responsibilities User Support: provide support to application users, and respond to queries and requests from fee earners, secretaries and finance operations staff. Troubleshooting and Root Cause Analysis: identify, analyse and resolve application problems, and work with others to minimise errors and downtime. Work with third party support providers, IT and finance operations to seek resolution to logged issues. Application Support: monitor and provide technical support for financial systems, their SQL environment(s) and related customisations and integrations, and help run regular systems routines such as month/year end processing. Create and execute SQL scripts and stored procedures. Systems Administration: act as an administrator for Aderant Expert, iTimekeep and BillBlast to ensure the systems are available and meet business needs. Continuous Improvement: understand user requirements and requests, identify opportunities for system enhancements and work with teams to analyse, develop, test and implement changes. Analyse workflows to improve and develop procedures and processes for all stakeholders. Skills and Experience Required Ideally degree educated and/or 3+ years of experience in similar roles. Customer service abilities, demonstrated by resolving user issues. Some experience working within structured ITSM frameworks, such as ITIL. Experience working with SQL/SSRS is ideal, as well as the ability to run queries. Technical experience and/or expertise in finance practice management systems (FPMS) advantageous. Familiarity with core finance processes (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) advantageous. Experience within a law firm or other professional services environment ideal. Willingness to upskill on the job through internal and external training. Solutions orientated and proactive approach to work. Able to demonstrate discretion, sensitivity and confidentiality. Team player - flexible and willing to take on extra responsibilities to support departmental or firm objectives. Equal Opportunities and Accessibility We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.

NRF United Kingdom is seeking an Application Support Analyst in Newcastle upon Tyne to support the core EMEA finance systems. The role involves troubleshooting, user support, and continuous system improvement. The ideal candidate will possess finance operations knowledge, SQL experience, and a solutions-oriented mindset. We encourage applications from diverse backgrounds to foster an inclusive workplace.

NRF United Kingdom is looking for a Testing Analyst to join their EMEA team in Newcastle upon Tyne. This role is crucial for maintaining the quality of the finance systems, specifically with Aderant Sierra. The ideal candidate will demonstrate expertise in testing and have a good understanding of financial systems and their operations. Key responsibilities include application testing, user acceptance testing support, and thorough documentation. Applicants should possess strong problem-solving and communication skills, with at least 5 years of relevant experience. NRF promotes a diverse and inclusive work environment with flexible working arrangements.

Role The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking an experienced Product Owner with Aderant and Finance Operations experience to join our EMEA team. This is a key role in driving and supporting the function of the firm's EMEA finance systems and will engage stakeholders and translate business needs to manage backlog and deliver required features, and ongoing improvement, encompassing user support, application support, operational support, project work, development and testing, change control and documentation. Key Responsibilities Team Management: help build a team and oversee the daily work, performance and development of that team. Collaboration and Stakeholder Management: act as the key interface among Finance and Accounting, IT and business stakeholders to ensure alignment, delivery and improvement of financial systems services and application(s). Vendor Management: engage and work with third party providers and support, including management of financial system subscriptions, and collaboration on platform maintenance and optimisation activities. Business Process Management: understand financial processes and regulations, and supervise documentation of user support processes, procedures, policies, templates and reports in line with the firm's management requirements and standards. Application Management: oversee provision of application support, including tracking query volumes, response times and delivery standards, and scheduled and batch processing of necessary tasks and reporting such as period-end reporting and close. User Requirements Planning and Management: identify, assess and select opportunities and user requirements for process and system enhancements and testing, and translate these into technical specifications for related integrations, customisations and user support. Project and Continuous Improvement Management: provide careful oversight, prioritise and plan delivery of technical solutions and product customisations, which meet business needs, have maximum usability and provide fit for purpose operations. Release Management: plan, schedule and control the release of application updates and customisations, coordinating with other relevant parts of the business. Skills and Experience Required Degree educated in finance, accounting and/or information systems management and/or 10+ years of experience in similar roles. Experience managing a team with a diverse range of skills and experience. Solid understanding of core finance processes (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting). Experience and/or expertise in finance practice management systems (FPMS). Experience within a law firm or other professional services environment. Some experience or background in technical change management and control, including working within structured ITSM frameworks, such as ITIL. Prior experience using Aderant Expert or Sierra is highly advantageous, however, work with other finance systems and/or ERP platforms is also suitable (e.g. SAP, Oracle, D365, Workday, NetSuite or similar). Knowledge and/or experience with Agile would be helpful. Strategic and operational decision making skills. Solutions orientated and proactive approach to work. Able to demonstrate high levels of discretion, sensitivity and confidentiality. Team player - flexible and willing to take on extra responsibilities to support departmental or firm objectives. Equal Opportunity Statement We are an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates.

NRF United Kingdom is looking for a Senior Application Support Analyst based in Newcastle upon Tyne to support the EMEA finance systems including Aderant Sierra. The role involves resolving user queries, managing application issues, and enhancing system functionality. Candidates should have over 5 years of experience, excellent SQL skills, and a strong understanding of finance operations. This hybrid position offers the chance to work within a supportive team in a leading firm.

Role Overview The Finance Systems Team supports the core EMEA finance system (Aderant Sierra) covering time, billing, expenses, vendors, tax and reporting. We are looking for a developer with Aderant and finance operations experience to translate user needs into functional solutions, design, develop and implement customisations, integrations and troubleshooting for the system. Key Responsibilities Requirements gathering and collaboration: work with business partners to translate business needs into functional and system requirements to support application changes and business processes. Designing and coding: plan, design, customise, test and deploy financial system changes, including integration with third party applications and interfaces. Develop and modify forms, inquiries, rules, data structures, workflows and integrations using the DocuDraft and DesignStudio toolkits. Data extraction and provision: develop and optimise SQL queries, stored procedures and data endpoints to enhance financial data processing, business intelligence and integration with web and financial applications. Design and implement scalable data solutions for finance applications, including optimised data models and ETL pipelines to ensure efficient data processing, storage and reporting. Testing and troubleshooting: collaborate with business partners and testers to define, coordinate and execute User Acceptance Testing (UAT) and resolve issues and errors. End user support: provide second and third tier analysis and support of financial applications, resolving issues through to ticket close out. Maintenance: deliver and maintain tasks related to provision and support of financial systems, including business requirements, level of effort estimates, system specifications, data mapping and troubleshooting documentation. Requirements Degree in computer science or software engineering and/or 5+ years of experience in similar roles. Expert SQL proficiency and experience with development tools. Knowledge of the Aderant Expert Classic and Framework platform, including customisation, database structure and DesignStudio. Experience within a law firm or other professional services environment preferred. Familiarity with core finance processes and principles (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) ideal. Ideally experienced with Agile and Waterfall methodologies. Strong analytical and problem solving skills. Willingness to upskill on the job through internal and external training. Demonstrated discretion, sensitivity and confidentiality. Team player - flexible and willing to take on extra responsibilities to support departmental or firm objectives. Location London - IT Regional, Project & Program Management We are an equal opportunity employer and encourage applications from individuals who complement our existing teams.

NRF United Kingdom is looking for a developer to support finance systems-specifically working with Aderant Sierra. Responsibilities include requirements gathering, designing financial system changes, and developing SQL queries. The ideal candidate holds a degree in computer science/software engineering and has at least 5 years of experience. Familiarity with finance processes and previous work in professional services are preferred. Join us in a dynamic team environment, committed to equal opportunities.

Practice Group / Department: IT Regional - Project & Program Management - London Role Overview The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking a Senior Application Support Analyst, with Aderant and Finance Operations experience, to join our EMEA team. This is a key role in supporting the day to day function of the firm's EMEA finance systems and will provide essential assistance to finance operations and other system users, including senior stakeholders in the firm. This will include delivery of ongoing system and process improvement and testing and support for new users. Key Responsibilities Support application users, and respond to queries and requests from fee earners, secretaries and finance operations staff. Identify, analyse and resolve application problems, and minimise errors and downtime. Work with third party support providers, IT and finance operations to resolve logged issues. Lead the provision of advanced technical support for financial systems, their SQL environment(s) and related customisations and integrations, and oversee running of regular systems routines such as month/year end processing. Configure system enhancements and customisations in line with user requirements and act as an administrator for Aderant Expert, iTimekeep and BillBlast to ensure the systems are available and meet business needs. Understand user requirements and requests, identify opportunities for system enhancements and work with teams to analyse, develop, test and implement changes. Improve and develop procedures and processes for all stakeholders. Coach junior team members and provide technical guidance to improve team capabilities. Skills and Experience Required We are seeking a confident, proactive, and solutions oriented individual with experience working with financial systems and finance operations. You will need to be able to communicate effectively with a range of stakeholders at all levels across the business, including for challenging and awkward systems issues and stakeholder requests. Ideally degree educated and/or 5+ years of experience in similar roles. Excellent customer/user service abilities, demonstrated by resolving complex user issues and working with challenging customers. Deep technical and/or application support experience and/or expertise in finance practice management systems (FPMS). Advanced SQL proficiency, as well as the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Experience within a large, global law firm or other professional services environment. Familiarity with core finance processes (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) ideal. Solutions orientated and proactive approach to work. Willingness to upskill on the job through internal and external training. Demonstrate a high level of discretion, sensitivity and confidentiality. Team player - flexible and willing to take on extra responsibilities to support departmental or firm objectives. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates.

NRF United Kingdom in Newcastle upon Tyne is hiring a Service Desk Analyst to deliver first-line IT support across UK and International offices. The role demands excellent communication and problem-resolution skills while ensuring high customer service standards. The ideal candidate will have experience in professional services, support for 2,000+ customers, and possess strong technical skills in IT systems.