Fortray Global Services Ltd is seeking a 2nd Line Network Engineer to join our support team. You will assist customers with day-to-day network issues in a vibrant shared environment, delivering high-quality service across a broad tech stack. The role requires 2+ years in networking, firewall and switch experience, CCNA-level knowledge, and live infrastructure exposure across vendors. You will work on configuration, troubleshooting and project support, with opportunities to travel within the UK
12/07/2026
Full time
Fortray Global Services Ltd is seeking a 2nd Line Network Engineer to join our support team. You will assist customers with day-to-day network issues in a vibrant shared environment, delivering high-quality service across a broad tech stack. The role requires 2+ years in networking, firewall and switch experience, CCNA-level knowledge, and live infrastructure exposure across vendors. You will work on configuration, troubleshooting and project support, with opportunities to travel within the UK
About the job Fortray redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. Our concept, "Technology, done differently", embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Fortray has helped customers scale their operations globally, gain an advantage in financial markets, enabled mission critical projects and, most importantly, implemented technology that delivers alpha accelerating business transformation. Fortray redefines the way customers procure, implement, and support their organisations' technology. The Role We are looking for a talented 2nd Line Network Engineer to join our support team, working in a vibrant shared environment, helping their customers with their day to day issues providing a range of support functions that in turn help deliver their highly reputable standard of customer service. Duties & Responsibilities Logging and managing network related tickets for all customers taking a network support service. Ensuring all tickets via portal, email and phone are updated, picked up and resolved in a timely manner. Provide technical support for all types of network related incidents and requests. Troubleshooting and resolving complex networking issues. Testing, configuration and implementation of network devices and approved change requests. Manage and maintain server OS patching and network device firmware upgrades. Provide feedback and recommendations to management on re occurring issues. Assist with technical projects where required. Continuously improve knowledge and understanding across the various technologies. Provide excellent customer service to all end customers. Ensuring documentation is created, kept up to date and accurate. Skills and Experience Minimum 2 years' experience with Networking, Firewalls and Switches in an equivalent role. Previous experience working within a network support role/team. Network Configuration and Troubleshooting. Advanced knowledge of network architecture and configuration of routers, firewalls and switches, ideally to CCNA level (or equivalent level of experience). Proven network infrastructure experience within a live environment. Knowledge and experience of VMWare / Hyper V, Cisco, Next Generation firewalls (Fortinet or Palo Alto), Aruba, Juniper, STP, VLAN, BGP, OSPF, IPsec, SSLVPN, QoS, DNS, IPv4 and IPv6. Benefits Birthday as a free day holiday Pension scheme Social events run throughout the year Learning & Development courses paid Opportunity to work throughout the UK and internationally Gym membership or private healthcare Lunch provided Friday Equal Opportunities & Diversity Policy Fortray is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Fortray's Equal Opportunity Policy are available upon request.
10/07/2026
Full time
About the job Fortray redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. Our concept, "Technology, done differently", embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Fortray has helped customers scale their operations globally, gain an advantage in financial markets, enabled mission critical projects and, most importantly, implemented technology that delivers alpha accelerating business transformation. Fortray redefines the way customers procure, implement, and support their organisations' technology. The Role We are looking for a talented 2nd Line Network Engineer to join our support team, working in a vibrant shared environment, helping their customers with their day to day issues providing a range of support functions that in turn help deliver their highly reputable standard of customer service. Duties & Responsibilities Logging and managing network related tickets for all customers taking a network support service. Ensuring all tickets via portal, email and phone are updated, picked up and resolved in a timely manner. Provide technical support for all types of network related incidents and requests. Troubleshooting and resolving complex networking issues. Testing, configuration and implementation of network devices and approved change requests. Manage and maintain server OS patching and network device firmware upgrades. Provide feedback and recommendations to management on re occurring issues. Assist with technical projects where required. Continuously improve knowledge and understanding across the various technologies. Provide excellent customer service to all end customers. Ensuring documentation is created, kept up to date and accurate. Skills and Experience Minimum 2 years' experience with Networking, Firewalls and Switches in an equivalent role. Previous experience working within a network support role/team. Network Configuration and Troubleshooting. Advanced knowledge of network architecture and configuration of routers, firewalls and switches, ideally to CCNA level (or equivalent level of experience). Proven network infrastructure experience within a live environment. Knowledge and experience of VMWare / Hyper V, Cisco, Next Generation firewalls (Fortinet or Palo Alto), Aruba, Juniper, STP, VLAN, BGP, OSPF, IPsec, SSLVPN, QoS, DNS, IPv4 and IPv6. Benefits Birthday as a free day holiday Pension scheme Social events run throughout the year Learning & Development courses paid Opportunity to work throughout the UK and internationally Gym membership or private healthcare Lunch provided Friday Equal Opportunities & Diversity Policy Fortray is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Fortray's Equal Opportunity Policy are available upon request.
About the job Fortray Global is the world's most awarded marketing consultancy specializing in brands operating in complex markets. Led by strategy, innovation, technology, data and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients. With 14 wholly owned offices across the US, Europe, and APAC, you can develop a truly global career in a rapidly scaling organisation. We are looking for a Junior Data Engineer / Analyst to join our Performance Marketing team in Norwich. Key Responsibilities Maintaining cloud data warehouses, ensuring organised, available, and secure. Hands on experience designing, building pipelines, and supporting data platforms across Google data products, e.g., Google Cloud Platform - BigQuery. Be required to showcase your GCP Data Engineering experience when communicating with clients and their requirements, turning these into technical data solutions. Experience working with REST API Guarantee effective client reporting by recommending and monitoring appropriate campaign metrics and KPIs, as well as having a practical involvement in ensuring the relevance and quality of the agencies in-house reporting platform. To provide expert insight into website and channel usage statistics, typically via an in-depth understanding of GA4 and BigQuery, and the ability to produce meaningful report summaries. To integrate client data with campaign data where necessary, working with clients to build a data integration strategy based on their tech stack and security requirements. To devise and implement internal research and development projects to quantify and evaluate different search marketing techniques. To provide data, analysis and research skills across the business wherever required including monthly reporting and quarterly review documentation for retained digital marketing clients. Experience / Skills Required A minimum of 1-2 years' experience in a Data related role. Agency experience is desirable. Experience in building data solutions using JavaScript, HTML, Python or PHP & API scripting. A strong knowledge of relational databases and SQL. Practical use of cloud applications (Azure, AWS, GCP). Must be able to use reporting platforms to visualise and present data insight. Experience of using Microsoft Applications (Excel, PowerPoint, Teams, SharePoint, etc.) Excellent communication skills to understand and pass on requirements internally and externally as well as identify, visualise, and explain key insights. Confident in delivering and presenting your analysis to both colleagues and clients. Able to work individually and collaboratively with UK and US teams. Are clear and persuasive in both verbal and written communication. What we can offer Competitive remuneration package Global career development opportunities Hybrid working with 2 days in the office (usual hours 9 - 5:30pm, Monday to Friday), however you may be required to work up to 4 days in the office during your probationary period Opportunities to make a difference and get involved with our working groups focusing on areas such as wellbeing and ESG / Sustainability Supportive and inclusive policies including, but not limited to, family friendly policies such as adoption, maternity and paternity, and equal opportunities To work with the best and most exciting clients To work on global accounts in the most challenging sectors To work with the best brains and creative talent in the industry To learn and develop with access to industry specific training, including our in-house training modules To work on innovative and ground-breaking marketing solutions To join a team of hard-working specialists who like to have fun along the way! Fortray Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.
07/07/2026
Full time
About the job Fortray Global is the world's most awarded marketing consultancy specializing in brands operating in complex markets. Led by strategy, innovation, technology, data and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients. With 14 wholly owned offices across the US, Europe, and APAC, you can develop a truly global career in a rapidly scaling organisation. We are looking for a Junior Data Engineer / Analyst to join our Performance Marketing team in Norwich. Key Responsibilities Maintaining cloud data warehouses, ensuring organised, available, and secure. Hands on experience designing, building pipelines, and supporting data platforms across Google data products, e.g., Google Cloud Platform - BigQuery. Be required to showcase your GCP Data Engineering experience when communicating with clients and their requirements, turning these into technical data solutions. Experience working with REST API Guarantee effective client reporting by recommending and monitoring appropriate campaign metrics and KPIs, as well as having a practical involvement in ensuring the relevance and quality of the agencies in-house reporting platform. To provide expert insight into website and channel usage statistics, typically via an in-depth understanding of GA4 and BigQuery, and the ability to produce meaningful report summaries. To integrate client data with campaign data where necessary, working with clients to build a data integration strategy based on their tech stack and security requirements. To devise and implement internal research and development projects to quantify and evaluate different search marketing techniques. To provide data, analysis and research skills across the business wherever required including monthly reporting and quarterly review documentation for retained digital marketing clients. Experience / Skills Required A minimum of 1-2 years' experience in a Data related role. Agency experience is desirable. Experience in building data solutions using JavaScript, HTML, Python or PHP & API scripting. A strong knowledge of relational databases and SQL. Practical use of cloud applications (Azure, AWS, GCP). Must be able to use reporting platforms to visualise and present data insight. Experience of using Microsoft Applications (Excel, PowerPoint, Teams, SharePoint, etc.) Excellent communication skills to understand and pass on requirements internally and externally as well as identify, visualise, and explain key insights. Confident in delivering and presenting your analysis to both colleagues and clients. Able to work individually and collaboratively with UK and US teams. Are clear and persuasive in both verbal and written communication. What we can offer Competitive remuneration package Global career development opportunities Hybrid working with 2 days in the office (usual hours 9 - 5:30pm, Monday to Friday), however you may be required to work up to 4 days in the office during your probationary period Opportunities to make a difference and get involved with our working groups focusing on areas such as wellbeing and ESG / Sustainability Supportive and inclusive policies including, but not limited to, family friendly policies such as adoption, maternity and paternity, and equal opportunities To work with the best and most exciting clients To work on global accounts in the most challenging sectors To work with the best brains and creative talent in the industry To learn and develop with access to industry specific training, including our in-house training modules To work on innovative and ground-breaking marketing solutions To join a team of hard-working specialists who like to have fun along the way! Fortray Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.