Margaret Howell Limited

Margaret Howell is a contemporary British clothing designer who has worked successfully in men's and women's clothing for over five decades. Today, Margaret Howell clothes are sold worldwide with 12 own shops in Europe, over 70 outlets in Japan and an established online business. We are seeking experienced Junior to mid level IT professionals who are highly organised and technically skilled with a strong understanding of IT systems and an ability to train and support technical and non-technical users to support a growing business that is continuing to evolve. RESPONSIBILITIES Provide on-site IT support for all company systems and applications Support IT systems integrations Manage system maintenance and troubleshooting across our stores and offices Liaise with third-party IT support providers Ordering and configuration of new PCs and other hardware/peripherals Asset Management for company IT equipment Ensure the security of company data and hardware Administration of company phone systems Provide hands on IT training to support employees Create, modify, and maintain reports across key systems, e.g. SAP, Sales platforms ROLE REQUIREMENTS Experience in IT and a comprehensive understanding of IT systems Ability to train and support technical and non-technical users Experience in IT support working with a company of 50+ users Experience supporting/using Microsoft Office 365/Teams Intermediate Excel knowledge eg Pivot Tables, VLOOKUP, XLOOKUP Experience with MS SQL Server/SQL Understanding of network infrastructure such as Meraki firewalls, switches, VPNs Experience supporting/using SAP (desirable) REWARDS A competitive salary 5 weeks holiday plus bank holidays, increasing to 6 weeks with service Generous clothing allowance Significant staff discount Life and medical insurance Contributory pension and salary exchange scheme Menopause-friendly workplace Cycle to work scheme Birthday day off Volunteering day off IVF support for parents Opportunity to request flexible working (27% of Head Office employees work Part Time Hours) We actively implement blind recruitment practices to eliminate bias and ensure a fair evaluation of candidates based on their skills, experience, and qualifications. We believe in creating a level playing field for all applicants, and our initiatives reflect our dedication to promoting diversity and inclusion in the workplace. Applications will be considered as they are received. Candidates will be shortlisted based on how their skills and experience match our requirements as set out above.