Arrow

Arrow in Manchester is seeking a highly skilled Data QA Engineer to ensure the reliability and accuracy of data products and pipelines within a newly formed team. The ideal candidate must have proven QA/testing experience with data-intensive applications, alongside strong test engineering and SQL skills. This collaborative role involves developing test strategies, identifying risks, and partnering with Data Engineers to enhance quality processes. The position emphasizes a quality-first mindset and requires hands-on experience with test automation and cloud-native solutions.

Arrow is seeking a skilled Data Engineer in Manchester to join their IT & Change department. The role focuses on building resilient and reusable Data Pipelines for complex datasets within financial services. Candidates should have experience with Azure Data Factory, Databricks, and a background in financial data. A degree in a relevant field is preferable, along with strong analytical and communication skills. This is a full-time permanent position offering a dynamic working environment.

Arrow is seeking an experienced Data Steward in Manchester. This permanent full-time role focuses on managing data as an asset, establishing standards, and acting as a bridge between business and technical teams. The ideal candidate has a degree in a relevant field, proven experience in Data Governance, and familiarity with data privacy regulations. Proficiency in SQL is essential, and knowledge of Python is a plus. Apply now if you are resourceful and capable of thriving in a fast-paced environment.

Data Steward Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description We are seeking highly skilled and experienced Data Stewards to join a newly formed group concentrating on Data. The primary focus of the role will be to serve as a 'good steward' of the data by documenting the journey of it from source to target and all transformations in between. The Data Steward will act as a bridge between the business and the technical team, helping to establish standards, ownership, and trust in our data assets. Ultimately, this is a key role that helps us manage and exploit data as an asset. Key Responsibilities Complete and maintain the group's Data Catalog Document data lineage, transformations and cleansing rules Work with Data Engineering to ensure data is handled correctly Help define effective Data Quality rules for the data they deal with Work with the Business and Data Engineers to help bottom out issues with the data Help drive root cause remediation of data issues at the platform/source Above all, the Data Steward is expected to serve as a subject-matter expert in the datasets they deal with and serve as the point of contact for them within the team About you Degree in Computer Science, Information Systems, Data Science, or a related field is preferable Proven experience in a Data Governance or Data Management program Familiarity with data privacy regulations (GDPR, CCPA) A background in financial data domains (IBOR/ABOR, transactions, market data, reference data) Strong experience within Real Estate, Credit, Banking, or NPL Asset Management Resourceful, motivated self-starter with the ability to collaborate across business and technology Strong analytical, verbal, and written communication skills Ability to acquire a deep understanding of specific datasets and how they flow Comfortable working in a fast-paced, evolving environment where processes are still being defined Proficiency in SQL is a must. Proficiency in Python is a plus

Data QA Engineer Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description We are looking for a highly skilled, experienced QA Engineer to play a foundational role in a newly formed Data-focused team. This position demands a quality-first mindset, strong test engineering capabilities, and proven experience validating data-intensive, cloud-native solutions. In this role, you'll partner closely with Data Engineers, Data Stewards, and business stakeholders to ensure data products and pipelines are reliable, accurate, and fit for purpose while proactively identifying opportunities for continuous improvement. The ideal candidate brings strength in both manual and automated testing and thrives in a hands-on, collaborative, fast-paced agile environment. Key Responsibilities Develop, maintain, and execute comprehensive test strategies, test plans, and test cases for data pipelines, datasets, and related data products. Proactively identify quality risks, testing gaps, and areas for improved QA coverage Identify, document, and track defects in Azure DevOps Partner closely with Data Engineers to drive timely defect fixes and verify remediation. Collaborate with cross-functional stakeholders to strengthen quality processes, documentation, and overall release readiness. Provide input into long-term QA strategy and continuous improvement initiatives. Perform other duties as assigned About you Degree in Computer Science, Software Engineering, Information Systems, or a related field is preferable. Proven QA/testing experience with data-intensive applications, ideally within cloud-native environments. Strong command of testing methodologies (functional, regression, integration, performance) and defect lifecycle management. Hands-on experience with test automation (e.g., Python or similar) and writing SQL queries for data validation and reconciliation. Experience testing data warehouses/lakes and pipelines; familiarity with data quality concepts and tooling is a plus. Exposure to Microsoft Azure services and modern data platforms (e.g., Synapse, Snowflake). Strong SQL skills for data validation, reconciliation, and troubleshooting. Understanding of loan lifecycle data (servicing, arrears, recoveries, asset resolution) or the ability to ramp up quickly. Resourceful, motivated self-starter with the ability to collaborate across business and technology teams

Data Engineer Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description We are seeking highly skilled and experienced Azure Data Engineers to join a newly formed group concentrating on Data. Within this role you will be a key member of the team, working on a complex and challenging project within the Financial Services/Capital Markets industry. The primary focus of the role would be on building resilient, reusable Data Pipelines to extract, load, and transform raw data into a relational data model. The successful candidate will work across complex, multi-source datasets including loan servicing systems, property and valuation platforms, collections systems, and third-party data providers, delivering reliable and auditable data at scale. Key Responsibilities Serve as the team's ADF, Databricks, Python, PySpark & Spark SQL technical expert Responsible for day-to-day collection & ingestion of raw data into corporate data assets Work with the team to formalize data flows and data standards Enable trusted datasets for portfolio analytics, asset strategy, finance, and risk Supervise all data ingestion & integration processes from source to target including the data warehouse, data lake, etc Performance tune and optimize all data ingestion and data integration processes Partner with Data Stewards and Business Analysts to understand the nature of the data being handled and what an optimal Data Pipeline for it should look like Design solutions that are aligned to the target state Data Architecture About you Degree in Computer Science, Information Systems, Data Science, or a related field is preferable Proven experience building resilient, reusable Data Pipelines as a Data Engineer or equivalent Resourceful, motivated self-starter with the ability to collaborate across business and technology Strong analytical, verbal, and written communication skills A background in financial data domains (IBOR/ABOR, transactions, market data, reference data) Strong experience as a Data Engineer within Real Estate, Credit, Banking, or NPL Asset Management Microsoft certification a plus

Arrow in Manchester is looking for a Programme Manager to lead the data group. In this role, you will own the data program plan and coordinate efforts across multiple stakeholders to drive program success. Candidates should have a strong program management background and experience in managing complex initiatives, particularly in technology or data environments. The position requires excellent communication skills and the ability to operate amid ambiguity, making it a high-impact role for self-starters. Join Arrow to help shape a new operational model and drive impactful changes.

Application Manager Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description This is a newly created, strategically important role responsible for managing the full lifecycle of AI tools and business applications across the organisation. As AI adoption accelerates and programme-led application stacks continue to grow, this role provides the structure, governance, and expertise needed to evaluate, implement, configure, and sustain new tooling responsibly - balancing innovation with due diligence. The AI & Applications Manager will act as the central point of coordination between the business, IT, Legal, Infosec, the DPO, and programme stakeholders including the AI adoption team - ensuring that every tool in the organisation's portfolio has been properly assessed, approved, adopted in a controlled and compliant manner, and continues to deliver value in service. About the role Monitor and assess feature releases across AI platforms (ChatGPT, Claude, Microsoft Copilot, Google Gemini), with a focus on security, data handling, and data leakage risks Maintain a live register of all AI tools in use across the organisation, conducting ongoing reviews for compliance and fitness for purpose Lead proof-of-concept and pilot programmes, defining success criteria and managing the transition of approved tools from evaluation to production Own the evergreening programme for Buy applications, tracking vendor release cycles and coordinating testing, approval, and deployment of updates Act as the internal subject matter expert and first point of contact for all AI tool queries Translate business requirements into structured evaluation and procurement briefs, managing a formal intake process for all requests Lead cross-functional due diligence working with DPO, Infosec, Legal, and IT to ensure tools meet data, security, and contractual standards Monitor regulatory developments including the EU AI Act, UK AI Framework, and GDPR, assessing impact on tooling decisions Define and enforce acceptable use policies for AI tools across the organisation Contribute to the organisation's AI and technology roadmap, reporting to senior leadership on adoption progress, risks, and opportunities Benchmark the organisation's AI maturity against industry peers and best practice Manage the decommissioning of tools that are superseded, fail compliance, or no longer deliver value About you Proven experience managing SaaS applications or a business application portfolio through their full lifecycle Hands-on experience evaluating and implementing AI or automation tools in a business environment Demonstrated ability to manage cross-functional due diligence processes involving Legal, Infosec, and Procurement Strong stakeholder management - comfortable engaging at all levels from operational teams to senior leadership Working knowledge of mainstream AI platforms including Claude, ChatGPT, Google Gemini, and Microsoft Copilot, with an understanding of their capabilities, data handling practices, and enterprise licensing models Familiarity with AI-powered legal tooling such as Harvey or Luminance, and how these are applied in contract review, due diligence, and legal research workflows Familiarity with data privacy principles and GDPR compliance in a UK/EU context, with exposure to information security frameworks such as ISO 27001 or SOC 2 Knowledge of EU AI Act obligations or UK AI governance guidance Strong analytical and critical thinking skills - able to assess vendor claims and cut through noise Excellent written and verbal communication, with the ability to translate technical concepts for non-technical audiences Commercially aware - able to assess ROI, total cost of ownership, and contractual risk Naturally curious about technology and proactive in keeping up with the AI landscape, with the confidence to influence decision-making without direct authority

Programme Manager Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description We are seeking a highly organized, outcome-driven Program Manager (PM) to play a foundational role in our newly formed Data group. This role requires program leadership, operating discipline, stakeholder management, and a strong understanding of data delivery in a complex, fast-paced environment. The PM will translate business demand into clear plans, align deliverables to business priorities, and keep cross-functional teams aligned, focused, and moving at pace. Working closely with Data Stewards, Data Quality, Data Architecture, and Data Engineering, the PM will help move data products through the "data machine" with predictability, transparency, and speed. This is a hands on, high impact role for a technical PM who thrives in ambiguity, creates order from complexity, and is excited to help shape a new operating model and delivery cadence from the ground up. About the role Own the data program plan: roadmap, milestones, dependencies, risks, and delivery cadence Partner with the Head of Data to translate business priorities and Consumer demand into an actionable book of work Drive prioritization across roughly twenty five platforms and 100-125 data products, balancing value, readiness, complexity, and capacity Coordinate platform Suppliers, Data Stewards, Data Quality, Data Architecture, and Data Engineering to onboard data products through the 'data machine' Monitor progress, SLAs, and blockers, driving issue resolution and escalations to keep delivery on track Build governance, reporting, and executive communications covering outcomes, resources, budget, and performance Improve the operating model by increasing throughput, compressing cycle time, and scaling delivery About you Proven experience managing complex programs or transformation initiatives, ideally within data, technology, financial services, or platform operations Strong program management discipline: planning, controls, governance, RAID, dependency management, and SteerCo level reporting Skilled at translating business priorities into delivery plans across consumer, supplier, and technology teams Able to coordinate multiple stakeholders and delivery functions in a matrixed environment Working understanding of data lifecycle concepts: onboarding, cataloging, quality, stewardship, pipelines, and standards; sufficient to coordinate technical teams effectively Commercially minded, comfortable balancing value, risk, urgency, capacity, and delivery trade offs Resourceful self starter with strong ownership, communication, and stakeholder management skills Comfortable operating amid ambiguity and helping stand up a new function from the ground up

Arrow is seeking an Application Manager to oversee the management of the lifecycle of AI tools and business applications in Manchester. This critical role balances innovation with due diligence, coordinating between various stakeholders to ensure effective implementation and compliance. The ideal candidate will have experience managing SaaS applications, familiarity with AI platforms, excellent communication skills, and the ability to guide cross-functional due diligence processes.

Arrow is seeking a Senior Salesforce Administrator in Manchester to enhance and support Salesforce environments across the organisation. This role requires strong Salesforce Administration experience, stakeholder engagement, and expertise in Salesforce configuration. The ideal candidate will manage Salesforce security, support integrations, and troubleshoot complex issues, ensuring compliance with best practices. The position is full-time and offers opportunities for professional growth within a dynamic IT & Change department.

Senior Salesforce Administrator Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description The Senior Salesforce Administrator is responsible for the enhancement, maintenance, and support of Arrow Global's Salesforce environments across Group central functions. The role works closely with and supports the Salesforce Product Owner, contributes Business Analysis capability across change initiatives, and plays a key role in stakeholder management, SDLC governance, release management, and technical documentation. About the role Act as the senior subject-matter expert for Salesforce administration across Group central functions. Configure and optimise Salesforce solutions, including objects, flows, validation rules, page layouts, record types, and dashboards. Manage Salesforce security, including roles, profiles, permission sets, and data access controls. Support and maintain integrations between Salesforce and enterprise platforms such as Anaplan and other third party systems. Troubleshoot and resolve complex Salesforce issues, providing expert support and guidance to users. Build strong relationships with stakeholders across Finance, Risk, Audit, Compliance, and Operations to understand business needs and drive improvements. Partner with the Salesforce Product Owner to shape requirements, prioritise enhancements, and refine the product backlog. Facilitate requirements workshops and translate business needs into clear user stories, functional specifications, and process improvements. Own the end to end Salesforce release management process, including sandbox strategy, deployments, and change control governance. Coordinate releases across development, testing, and production environments, ensuring minimal business disruption. Develop and execute testing activities, including functional, regression, and integration testing, ensuring solutions meet quality standards. Champion Salesforce best practice, data quality, governance standards, and continuous improvement across the organisation. About you Strong Salesforce Administration experience within a complex or enterprise environment. Expertise in Salesforce declarative configuration, including Flows, reporting, dashboards, page layouts, validation rules, and data management. Strong stakeholder management skills, with the ability to engage senior business stakeholders and translate requirements into effective solutions. Business analysis experience, including requirements gathering, workshop facilitation, process mapping, and user story creation. Solid understanding of the Software Development Lifecycle (SDLC), including requirements, design, testing, release, and change management. Experience managing Salesforce releases, including sandbox strategy, deployment coordination, and change control processes. Strong problem solving and troubleshooting skills in complex, multi stakeholder environments. Experience producing high quality functional and technical documentation, including specifications, process maps, test plans, and release documentation. Experience supporting testing activities, including functional, regression, integration, and user acceptance testing. Salesforce Administrator certification (ADM-201) or equivalent practical expertise; additional Salesforce certifications are advantageous. Excellent communication skills, with the ability to collaborate effectively with both technical and non technical stakeholders. Proactive, adaptable, and committed to continuous improvement, with the ability to manage multiple priorities independently.