Salary: £40,000 - £48,000 per year (dependant on experience) Part -time salary will be based on the hours worked. Location: Northallerton, North Yorkshire Contract: Permanent, Full-Time or Part-Time Benefits: 25 days' holiday plus bank holidays (Pro rata for part time), company pension and other benefits. We have an opportunity for an experienced Retrofit Coordinator to join our Sustainability team at Align Property Services. You will join a team of Retrofit Coordinators, Assessors and Designers to coordinate domestic retrofit programmes delivered to PAS 2035, improving homes across North Yorkshire. You will help shape solutions that are practical, compliant and deliver measurable benefits for residents and clients. Importantly, our retrofit work is not dependent on ECO funding. We have secured Warm Homes funding and, as a company wholly owned by North Yorkshire Council, we are an established route for delivering retrofit work funded through allocations made to local authorities, such as Warm Homes projects. This provides a stable, long term pipeline of work. This role is ideal for Retrofit Coordinators who may currently be working on ECO funded schemes and are looking for a more secure future as ECO winds down. Align Property Services, who are we? We are an award winning building design consultancy and are proud to have been recently named the Regional Energy Consultancy and Regional New Build Project of the year. Our work has been highlighted as national best practice and we have been shortlisted for National Energy Consultancy of the Year Award for 2025. Align Property Services is a Limited Company, wholly owned by North Yorkshire Council and we are one of the largest multi discipline building design consultancies in the North of England. We are collaborative in the way we work, offering a broad range of services in Architecture, Sustainability, Building Surveying, Project Management, Civil & Structural, Transport Planning, Bridges, Highways & Drainage Engineering, Mechanical & Electrical Engineering, Quantity Surveying, CD, Property Advisory & Estate Management. We are dynamic and diverse in our approach to projects, from valuing small gardens to multi million pound listed structures including schools, fire stations, care homes and other public and commercial buildings across the UK. As a Retrofit Coordinator You will draw on your knowledge of PAS 2035 retrofit coordination to oversee the end to end process across multiple properties and programmes. Working with Assessors and Designers, you will coordinate energy modelling evidence (e.g. RdSAP/SAP), ensure robust documentation, manage TrustMark lodgement and help deliver outcomes across grant funded schemes. To be successful in this role, you will: Be a qualified Retrofit Coordinator (e.g. Level 5 Diploma in Retrofit Coordination & Risk Management) with minimum 1 year's experience coordinating domestic retrofit (social housing experience advantageous). Demonstrate strong working knowledge of PAS 2035 and awareness of PAS 2030 requirements. Be comfortable coordinating multi disciplinary teams and suppliers, managing concurrent schemes and deadlines. Have experience with TrustMark lodgement and maintaining audit ready documentation. Hold a full UK driving licence and be able to travel when required. Retrofit Assessor accreditation/experience (e.g. DEA/Level 3 Domestic Retrofit Assessment) - desirable. A competitive salary up to £48,000 per year, dependent on your skills and experience Enrolment on to a company pension scheme which we will contribute to up 6%. 25 days holiday plus bank holidays with opportunity to purchase up to 10 additional annual leave days per leave year. Hybrid working to support you in a healthy work life balance (typically up to 2 days per week from home). Professional development and CPD through varying project work, training and knowledge sharing. A benefits scheme including a good maternity leave package, cycle to work scheme and online discounts portal. Stability in your role - public sector security in a private sector industry. Closing date Midnight on Thursday 13 th of August 2026 We are an equal opportunity employer and value diversity. We are committed to equal opportunity for all staff. We welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief.
25/07/2026
Full time
Salary: £40,000 - £48,000 per year (dependant on experience) Part -time salary will be based on the hours worked. Location: Northallerton, North Yorkshire Contract: Permanent, Full-Time or Part-Time Benefits: 25 days' holiday plus bank holidays (Pro rata for part time), company pension and other benefits. We have an opportunity for an experienced Retrofit Coordinator to join our Sustainability team at Align Property Services. You will join a team of Retrofit Coordinators, Assessors and Designers to coordinate domestic retrofit programmes delivered to PAS 2035, improving homes across North Yorkshire. You will help shape solutions that are practical, compliant and deliver measurable benefits for residents and clients. Importantly, our retrofit work is not dependent on ECO funding. We have secured Warm Homes funding and, as a company wholly owned by North Yorkshire Council, we are an established route for delivering retrofit work funded through allocations made to local authorities, such as Warm Homes projects. This provides a stable, long term pipeline of work. This role is ideal for Retrofit Coordinators who may currently be working on ECO funded schemes and are looking for a more secure future as ECO winds down. Align Property Services, who are we? We are an award winning building design consultancy and are proud to have been recently named the Regional Energy Consultancy and Regional New Build Project of the year. Our work has been highlighted as national best practice and we have been shortlisted for National Energy Consultancy of the Year Award for 2025. Align Property Services is a Limited Company, wholly owned by North Yorkshire Council and we are one of the largest multi discipline building design consultancies in the North of England. We are collaborative in the way we work, offering a broad range of services in Architecture, Sustainability, Building Surveying, Project Management, Civil & Structural, Transport Planning, Bridges, Highways & Drainage Engineering, Mechanical & Electrical Engineering, Quantity Surveying, CD, Property Advisory & Estate Management. We are dynamic and diverse in our approach to projects, from valuing small gardens to multi million pound listed structures including schools, fire stations, care homes and other public and commercial buildings across the UK. As a Retrofit Coordinator You will draw on your knowledge of PAS 2035 retrofit coordination to oversee the end to end process across multiple properties and programmes. Working with Assessors and Designers, you will coordinate energy modelling evidence (e.g. RdSAP/SAP), ensure robust documentation, manage TrustMark lodgement and help deliver outcomes across grant funded schemes. To be successful in this role, you will: Be a qualified Retrofit Coordinator (e.g. Level 5 Diploma in Retrofit Coordination & Risk Management) with minimum 1 year's experience coordinating domestic retrofit (social housing experience advantageous). Demonstrate strong working knowledge of PAS 2035 and awareness of PAS 2030 requirements. Be comfortable coordinating multi disciplinary teams and suppliers, managing concurrent schemes and deadlines. Have experience with TrustMark lodgement and maintaining audit ready documentation. Hold a full UK driving licence and be able to travel when required. Retrofit Assessor accreditation/experience (e.g. DEA/Level 3 Domestic Retrofit Assessment) - desirable. A competitive salary up to £48,000 per year, dependent on your skills and experience Enrolment on to a company pension scheme which we will contribute to up 6%. 25 days holiday plus bank holidays with opportunity to purchase up to 10 additional annual leave days per leave year. Hybrid working to support you in a healthy work life balance (typically up to 2 days per week from home). Professional development and CPD through varying project work, training and knowledge sharing. A benefits scheme including a good maternity leave package, cycle to work scheme and online discounts portal. Stability in your role - public sector security in a private sector industry. Closing date Midnight on Thursday 13 th of August 2026 We are an equal opportunity employer and value diversity. We are committed to equal opportunity for all staff. We welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief.
Align Property Services, Northallerton, is seeking an experienced Retrofit Coordinator to join our Sustainability team. You will coordinate end-to-end PAS 2035 retrofit activity across multiple homes, working with Assessors and Designers to deliver measurable benefits for residents and clients. The role requires a Level 5 Retrofit Coordination diploma, knowledge of PAS 2035/2030, TrustMark lodgement, and a full UK driving licence.
25/07/2026
Full time
Align Property Services, Northallerton, is seeking an experienced Retrofit Coordinator to join our Sustainability team. You will coordinate end-to-end PAS 2035 retrofit activity across multiple homes, working with Assessors and Designers to deliver measurable benefits for residents and clients. The role requires a Level 5 Retrofit Coordination diploma, knowledge of PAS 2035/2030, TrustMark lodgement, and a full UK driving licence.
Location: Northallerton, North Yorkshire About the role We're looking for a Service Designer to join our Service Design and Digital Adoption team within the Transformation service at North Yorkshire Council. This is an exciting opportunity to contribute to the design and improvement of services that impact thousands of residents. You'll work as part of a collaborative, multidisciplinary team, supported by experienced senior colleagues and a manager who is committed to your development and progression. You'll help teams understand people's needs, map how services work now, spot where things are difficult, and test better ways of working before changes are made. As a Service Designer, you will: Support the design and improvement of services using user-centred design principles Work with colleagues to understand user needs and service challenges Contribute to key service design activities such as user research, journey mapping and prototyping Help facilitate workshops and collaborative sessions with stakeholders Support the promotion of service design best practice across the organisation You'll play an important role in delivering change, while building your confidence and skills within a well established and supportive team. About you We're looking for someone who is enthusiastic about service design and eager to develop their career. You may already have some experience in service design or similar user-centred design roles. You do not need to know everything already. What matters is that you are curious, thoughtful, comfortable working with uncertainty, and able to turn what you learn from people into practical improvements. We are looking for people who: Have experience or knowledge of user-centred design approaches know when and how to use service design tools and techniques (e.g. user journeys, personas, workshop facilitation) Be a strong communicator who can work effectively with colleagues and stakeholders Be motivated to learn, develop, and grow within the role About us The Transformation team at North Yorkshire Council helps services change in practical, sustainable ways. Our Service Design and Digital Adoption team focuses on creating accessible, efficient, and user-friendly council services. We work on a wide range of projects, from digital services and automation tools to improving customer journeys. You'll work closely with: Service owners and product managers Digital, data and automation specialists As a North Yorkshire Council employee, you'll benefit from: A supportive team environment with strong development opportunities Hybrid and flexible working options Local government pension scheme Employee benefits including retail discounts and green car schemes Health and wellbeing support, including an employee assistance programme More information, applying and getting help When you apply, please tell us about you, why this role interests you, and how your experience, skills or approach match the "About you" section above. Interview Dates: w/c 03 rd August and w/c 10 th August You may see this role advertised in another location; you only need to apply for the location most convenient for you. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
25/07/2026
Full time
Location: Northallerton, North Yorkshire About the role We're looking for a Service Designer to join our Service Design and Digital Adoption team within the Transformation service at North Yorkshire Council. This is an exciting opportunity to contribute to the design and improvement of services that impact thousands of residents. You'll work as part of a collaborative, multidisciplinary team, supported by experienced senior colleagues and a manager who is committed to your development and progression. You'll help teams understand people's needs, map how services work now, spot where things are difficult, and test better ways of working before changes are made. As a Service Designer, you will: Support the design and improvement of services using user-centred design principles Work with colleagues to understand user needs and service challenges Contribute to key service design activities such as user research, journey mapping and prototyping Help facilitate workshops and collaborative sessions with stakeholders Support the promotion of service design best practice across the organisation You'll play an important role in delivering change, while building your confidence and skills within a well established and supportive team. About you We're looking for someone who is enthusiastic about service design and eager to develop their career. You may already have some experience in service design or similar user-centred design roles. You do not need to know everything already. What matters is that you are curious, thoughtful, comfortable working with uncertainty, and able to turn what you learn from people into practical improvements. We are looking for people who: Have experience or knowledge of user-centred design approaches know when and how to use service design tools and techniques (e.g. user journeys, personas, workshop facilitation) Be a strong communicator who can work effectively with colleagues and stakeholders Be motivated to learn, develop, and grow within the role About us The Transformation team at North Yorkshire Council helps services change in practical, sustainable ways. Our Service Design and Digital Adoption team focuses on creating accessible, efficient, and user-friendly council services. We work on a wide range of projects, from digital services and automation tools to improving customer journeys. You'll work closely with: Service owners and product managers Digital, data and automation specialists As a North Yorkshire Council employee, you'll benefit from: A supportive team environment with strong development opportunities Hybrid and flexible working options Local government pension scheme Employee benefits including retail discounts and green car schemes Health and wellbeing support, including an employee assistance programme More information, applying and getting help When you apply, please tell us about you, why this role interests you, and how your experience, skills or approach match the "About you" section above. Interview Dates: w/c 03 rd August and w/c 10 th August You may see this role advertised in another location; you only need to apply for the location most convenient for you. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
Location: Northallerton, North Yorkshire- Hybrid working based in one of our four hubs (Northallerton, Selby, Scarborough, Harrogate) Are you passionate about improving public services? Do you enjoy analysing problems, identifying opportunities, and delivering solutions? Do you enjoy developing people and teams to succeed and reach their full potential?If so, then this role is for you! This is a fantastic opportunity to make a real impact. As Lead Business Analyst, you'll play a key role in shaping council services by delivering insightful analysis that turns ambition into actionable plans. You'll ensure that the initiatives we pursue are the right ones for North Yorkshire Council and its customers, driving meaningful change and value. In this role you will: Join the management team of a collaborative and forward-thinking Business Analysis function, dedicated to driving meaningful change across the organisation. Take the lead role in shaping and developing a high-performing team of Business Analysts, fostering innovation, learning and professional excellence. Work with a wide range of senior stakeholders across the Council to identify opportunities for change. Develop and present cases for change to senior management and Council partners. Manage and undertake a range of analysis activities to help define problems, opportunities, benefits, and action plans. Understand and represent business and customer interests, requirements and perspectives throughout analysis work and project lifecycles. Review the impact and success of initiatives, to assess and quantify the extent to which benefits have been realised. Senior level communication and interpersonal skills. Setting (and continuously improving) processes, tools and standards for business analysis. Experience of leading, managing and developing professional teams to deliver high performance. Experience of aiding, supporting and progressing business change in large, complex organisations. Essential Qualifications Educated to degree level or equivalent experience. Evidence of on-going commitment to CPD. Senior level business analysis qualifications, e.g. BCS business analysis diploma (or higher), Lean, Six-Sigma Green Belt (or higher), or equivalent demonstrable experience. The role is hybrid working with a combination of home working together with a minimum 2 office days per week,primarily at one of our local transformation hubs in Northallerton, Harrogate,Scarboroughand Selby. Key dates Closing Date: 26 th July 2026 Anticipated interview date: w/c 3 rd August 2026 NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
25/07/2026
Full time
Location: Northallerton, North Yorkshire- Hybrid working based in one of our four hubs (Northallerton, Selby, Scarborough, Harrogate) Are you passionate about improving public services? Do you enjoy analysing problems, identifying opportunities, and delivering solutions? Do you enjoy developing people and teams to succeed and reach their full potential?If so, then this role is for you! This is a fantastic opportunity to make a real impact. As Lead Business Analyst, you'll play a key role in shaping council services by delivering insightful analysis that turns ambition into actionable plans. You'll ensure that the initiatives we pursue are the right ones for North Yorkshire Council and its customers, driving meaningful change and value. In this role you will: Join the management team of a collaborative and forward-thinking Business Analysis function, dedicated to driving meaningful change across the organisation. Take the lead role in shaping and developing a high-performing team of Business Analysts, fostering innovation, learning and professional excellence. Work with a wide range of senior stakeholders across the Council to identify opportunities for change. Develop and present cases for change to senior management and Council partners. Manage and undertake a range of analysis activities to help define problems, opportunities, benefits, and action plans. Understand and represent business and customer interests, requirements and perspectives throughout analysis work and project lifecycles. Review the impact and success of initiatives, to assess and quantify the extent to which benefits have been realised. Senior level communication and interpersonal skills. Setting (and continuously improving) processes, tools and standards for business analysis. Experience of leading, managing and developing professional teams to deliver high performance. Experience of aiding, supporting and progressing business change in large, complex organisations. Essential Qualifications Educated to degree level or equivalent experience. Evidence of on-going commitment to CPD. Senior level business analysis qualifications, e.g. BCS business analysis diploma (or higher), Lean, Six-Sigma Green Belt (or higher), or equivalent demonstrable experience. The role is hybrid working with a combination of home working together with a minimum 2 office days per week,primarily at one of our local transformation hubs in Northallerton, Harrogate,Scarboroughand Selby. Key dates Closing Date: 26 th July 2026 Anticipated interview date: w/c 3 rd August 2026 NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
Location: Northallerton, North Yorkshire - Hybrid working The role is hybrid working with a combination of home working with a minimum 2 days per week in an office base. This could be at one of our local hubs at Northallerton, Harrogate, Scarborough and Selby - whichever may be the nearest to you. Do you want to build data tools that will underpin intelligence led decision making and play a key role in shaping the future of analytics for the Council, in a passionate and innovative team? The Role As a Data Specialist, you will be able to flex your technical skills by delivering innovative data solutions to the organisation. We are proud to have kept at the cutting edge of the data analytics industry and continually invest in ourselves so we can provide the best possible solutions to our customers. What You'll be Doing The core focus of the Data Specialist is to lead the development, governance and performance of data and insight for the organisation. Provide Data and Intelligence expertise to the organisation to ensure maximum benefit from investment aligned to the Data Strategy Champion the use of business intelligence across directorates to support organisational performance and strategy Understand both the business and the technical aspects of Data and Intelligence ensuring they deliver the required outcomes Engage in collaborative working with all stakeholders Data isn't just part of the story - it is the story. If you're passionate about turning numbers into narratives and insights to make an impact, come join a team where data is more than a buzzword. What you can bring Key skills for this role A solid background in data analytics Experience of SQL, Azure and the Microsoft Power Platform (in particular Power BI) Join a great organisation The largest County in the country, North Yorkshire, includes stunning coastlines, national parks, market towns and is a beautiful place to live and work. The council is forward thinking and passionate about providing excellent service to its residents and tourists. The Transformation Service plays a vital role in supporting the organisation. Why work for us? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include: An excellent local government pension scheme with generous employer contribution Salary sacrifice schemes Employee discount benefits including shopping, supermarkets, gym discounts and more! Travel loans Health Assured - confidential help and support for your wellbeing Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits. Work Base The role is hybrid working with a combination of home working together with a minimum of 2 days per week in an office base. There will be a requirement to occasionally attend in person meetings in County Hall, Northallerton or other areas of the County. Contact For more information, or an informal chat about the role, please contact Pauline Shepherd NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions, we therefore welcome applications from individuals of all backgrounds.
18/07/2026
Full time
Location: Northallerton, North Yorkshire - Hybrid working The role is hybrid working with a combination of home working with a minimum 2 days per week in an office base. This could be at one of our local hubs at Northallerton, Harrogate, Scarborough and Selby - whichever may be the nearest to you. Do you want to build data tools that will underpin intelligence led decision making and play a key role in shaping the future of analytics for the Council, in a passionate and innovative team? The Role As a Data Specialist, you will be able to flex your technical skills by delivering innovative data solutions to the organisation. We are proud to have kept at the cutting edge of the data analytics industry and continually invest in ourselves so we can provide the best possible solutions to our customers. What You'll be Doing The core focus of the Data Specialist is to lead the development, governance and performance of data and insight for the organisation. Provide Data and Intelligence expertise to the organisation to ensure maximum benefit from investment aligned to the Data Strategy Champion the use of business intelligence across directorates to support organisational performance and strategy Understand both the business and the technical aspects of Data and Intelligence ensuring they deliver the required outcomes Engage in collaborative working with all stakeholders Data isn't just part of the story - it is the story. If you're passionate about turning numbers into narratives and insights to make an impact, come join a team where data is more than a buzzword. What you can bring Key skills for this role A solid background in data analytics Experience of SQL, Azure and the Microsoft Power Platform (in particular Power BI) Join a great organisation The largest County in the country, North Yorkshire, includes stunning coastlines, national parks, market towns and is a beautiful place to live and work. The council is forward thinking and passionate about providing excellent service to its residents and tourists. The Transformation Service plays a vital role in supporting the organisation. Why work for us? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include: An excellent local government pension scheme with generous employer contribution Salary sacrifice schemes Employee discount benefits including shopping, supermarkets, gym discounts and more! Travel loans Health Assured - confidential help and support for your wellbeing Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits. Work Base The role is hybrid working with a combination of home working together with a minimum of 2 days per week in an office base. There will be a requirement to occasionally attend in person meetings in County Hall, Northallerton or other areas of the County. Contact For more information, or an informal chat about the role, please contact Pauline Shepherd NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions, we therefore welcome applications from individuals of all backgrounds.
North Yorkshire County Council is seeking a Data Specialist to lead development, governance and performance of data and insights within the Transformation Service. This role supports intelligent decision-making and data-driven strategy across directorates. The ideal candidate will bring a solid background in data analytics and hands-on experience with SQL, Azure, and Power BI, in a hybrid working environment with a mix of home and office-based days.
18/07/2026
Full time
North Yorkshire County Council is seeking a Data Specialist to lead development, governance and performance of data and insights within the Transformation Service. This role supports intelligent decision-making and data-driven strategy across directorates. The ideal candidate will bring a solid background in data analytics and hands-on experience with SQL, Azure, and Power BI, in a hybrid working environment with a mix of home and office-based days.
Location Selby, North Yorkshire - Hybrid working based in one of our four hubs (Northallerton, Selby, Scarborough, Harrogate) About the role Are you passionate about improving public services? Do you enjoy analysing problems, identifying opportunities, and delivering solutions? Do you enjoy developing people and teams to succeed and reach their full potential? If so, then this role is for you! This is a fantastic opportunity to make a real impact. As Lead Business Analyst, you'll play a key role in shaping council services by delivering insightful analysis that turns ambition into actionable plans. You'll ensure that the initiatives we pursue are the right ones for North Yorkshire Council and its customers, driving meaningful change and value. In this role you will: Join the management team of a collaborative and forward thinking Business Analysis function, dedicated to driving meaningful change across the organisation. Take the lead role in shaping and developing a high performing team of Business Analysts, fostering innovation, learning and professional excellence. Work with a wide range of senior stakeholders across the Council to identify opportunities for change. Develop and present cases for change to senior management and Council partners. Manage and undertake a range of analysis activities to help define problems, opportunities, benefits, and action plans. Understand and represent business and customer interests, requirements and perspectives throughout analysis work and project lifecycles. Review the impact and success of initiatives, to assess and quantify the extent to which benefits have been realised. Senior level communication and interpersonal skills. Setting (and continuously improving) processes, tools and standards for business analysis. Experience of leading, managing and developing professional teams to deliver high performance. Experience of aiding, supporting and progressing business change in large, complex organisations. Essential Qualifications Educated to degree level or equivalent experience. Evidence of on going commitment to CPD. Senior level business analysis qualifications, e.g. BCS business analysis diploma (or higher), Lean, Six sigma Green Belt (or higher), or equivalent demonstrable experience. The role is hybrid working with a combination of home working together with a minimum 2 office days per week, primarily at one of our local transformation hubs in Northallerton, Harrogate, Scarborough and Selby. In your application, please indicate which hub you would prefer to work from. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
18/07/2026
Full time
Location Selby, North Yorkshire - Hybrid working based in one of our four hubs (Northallerton, Selby, Scarborough, Harrogate) About the role Are you passionate about improving public services? Do you enjoy analysing problems, identifying opportunities, and delivering solutions? Do you enjoy developing people and teams to succeed and reach their full potential? If so, then this role is for you! This is a fantastic opportunity to make a real impact. As Lead Business Analyst, you'll play a key role in shaping council services by delivering insightful analysis that turns ambition into actionable plans. You'll ensure that the initiatives we pursue are the right ones for North Yorkshire Council and its customers, driving meaningful change and value. In this role you will: Join the management team of a collaborative and forward thinking Business Analysis function, dedicated to driving meaningful change across the organisation. Take the lead role in shaping and developing a high performing team of Business Analysts, fostering innovation, learning and professional excellence. Work with a wide range of senior stakeholders across the Council to identify opportunities for change. Develop and present cases for change to senior management and Council partners. Manage and undertake a range of analysis activities to help define problems, opportunities, benefits, and action plans. Understand and represent business and customer interests, requirements and perspectives throughout analysis work and project lifecycles. Review the impact and success of initiatives, to assess and quantify the extent to which benefits have been realised. Senior level communication and interpersonal skills. Setting (and continuously improving) processes, tools and standards for business analysis. Experience of leading, managing and developing professional teams to deliver high performance. Experience of aiding, supporting and progressing business change in large, complex organisations. Essential Qualifications Educated to degree level or equivalent experience. Evidence of on going commitment to CPD. Senior level business analysis qualifications, e.g. BCS business analysis diploma (or higher), Lean, Six sigma Green Belt (or higher), or equivalent demonstrable experience. The role is hybrid working with a combination of home working together with a minimum 2 office days per week, primarily at one of our local transformation hubs in Northallerton, Harrogate, Scarborough and Selby. In your application, please indicate which hub you would prefer to work from. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
North Yorkshire Council is seeking a Lead Business Analyst to shape council services through insightful analysis and actionable plans. You will join a collaborative management team, lead a high performing BA team, and work with senior stakeholders to drive meaningful change across the organisation. The role entails delivering cases for change, defining problems and benefits, and continuously improving BA processes and standards in a large, complex public sector environment.
18/07/2026
Full time
North Yorkshire Council is seeking a Lead Business Analyst to shape council services through insightful analysis and actionable plans. You will join a collaborative management team, lead a high performing BA team, and work with senior stakeholders to drive meaningful change across the organisation. The role entails delivering cases for change, defining problems and benefits, and continuously improving BA processes and standards in a large, complex public sector environment.
North Yorkshire Councils is seeking an Assistant Business Analyst at entry level (Grade G) to support transformational change across council services. Hybrid working with at least two office days per week at the Northallerton office. You will assist senior analysts and help deliver analysis work packages that shape service improvements. Responsibilities include delivering analyses to time and quality, extracting insights, and preparing governance documents.
16/07/2026
Full time
North Yorkshire Councils is seeking an Assistant Business Analyst at entry level (Grade G) to support transformational change across council services. Hybrid working with at least two office days per week at the Northallerton office. You will assist senior analysts and help deliver analysis work packages that shape service improvements. Responsibilities include delivering analyses to time and quality, extracting insights, and preparing governance documents.
Location: Northallerton, North Yorkshire- Hybrid working Do you enjoy analysing problems, identifying opportunities, and delivering practical solutions? Are you passionate about making public services more effective and efficient, to have a positive impact on North Yorkshire? About the Role We are looking for a motivated and detail-oriented individual to join our team as an Assistant Business Analyst at the entry level of the career graded role (Grade G) to help deliver positive change across all council services. Working under the direction of more senior Business Analysts, you will support the delivery of analysis work packages that help shape and improve services across the Council. This is an exciting opportunity to contribute to transformational change in a large and diverse organisation. The role is hybrid working with a combination of home working together with a minimum 2 office days per week, primarily at our Northallerton Office What You'll Be Doing Delivering analysis work to time, cost, and quality requirements. Analysing information and making clear, fact-based recommendations. Capturing insights from workshops and mapping out business processes. Helping shape solution options and identifying the benefits. Pulling together reports and governance documents. Estimating and planning your tasks, flagging any issues early. Working closely with other analysts, project managers and project teams to deliver projects. Building great relationships and communicating findings in a way everyone understands. What We're Looking For Experience applying structured analysis in a large organisation. An ability to make sense of complex information to inform decisions. Knowledge of business analysis methods (e.g., Lean Six Sigma). Experience in projects and change management. Strong communication and report-writing skills. Ability to juggle priorities and manage your workload. Solid ICT skills, ideally with some experience in data or analysis tools. A team player with great interpersonal skills. What can we offer you? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. a local government pension scheme with a generous employer contribution salary sacrifice schemes employee discount benefits including shopping, supermarkets, gym discounts and more! travel loans Health Assured - confidential help and support for your wellbeing NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds
16/07/2026
Full time
Location: Northallerton, North Yorkshire- Hybrid working Do you enjoy analysing problems, identifying opportunities, and delivering practical solutions? Are you passionate about making public services more effective and efficient, to have a positive impact on North Yorkshire? About the Role We are looking for a motivated and detail-oriented individual to join our team as an Assistant Business Analyst at the entry level of the career graded role (Grade G) to help deliver positive change across all council services. Working under the direction of more senior Business Analysts, you will support the delivery of analysis work packages that help shape and improve services across the Council. This is an exciting opportunity to contribute to transformational change in a large and diverse organisation. The role is hybrid working with a combination of home working together with a minimum 2 office days per week, primarily at our Northallerton Office What You'll Be Doing Delivering analysis work to time, cost, and quality requirements. Analysing information and making clear, fact-based recommendations. Capturing insights from workshops and mapping out business processes. Helping shape solution options and identifying the benefits. Pulling together reports and governance documents. Estimating and planning your tasks, flagging any issues early. Working closely with other analysts, project managers and project teams to deliver projects. Building great relationships and communicating findings in a way everyone understands. What We're Looking For Experience applying structured analysis in a large organisation. An ability to make sense of complex information to inform decisions. Knowledge of business analysis methods (e.g., Lean Six Sigma). Experience in projects and change management. Strong communication and report-writing skills. Ability to juggle priorities and manage your workload. Solid ICT skills, ideally with some experience in data or analysis tools. A team player with great interpersonal skills. What can we offer you? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. a local government pension scheme with a generous employer contribution salary sacrifice schemes employee discount benefits including shopping, supermarkets, gym discounts and more! travel loans Health Assured - confidential help and support for your wellbeing NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds
North Yorkshire Council is seeking a Service Designer to join the Transformation service, focused on improving services for residents. You will work within the Service Design and Digital Adoption team, contributing to user research, journey mapping and prototyping, and collaborating across disciplines to turn insights into practical improvements. The role emphasises curiosity, adaptability, and a commitment to developing skills in service design and digital adoption.
16/07/2026
Full time
North Yorkshire Council is seeking a Service Designer to join the Transformation service, focused on improving services for residents. You will work within the Service Design and Digital Adoption team, contributing to user research, journey mapping and prototyping, and collaborating across disciplines to turn insights into practical improvements. The role emphasises curiosity, adaptability, and a commitment to developing skills in service design and digital adoption.
We're looking for a Service Designer to join our Service Design and Digital Adoption team within the Transformation service at North Yorkshire Council. This is an exciting opportunity to contribute to the design and improvement of services that impact thousands of residents. You'll work as part of a collaborative, multidisciplinary team, supported by experienced senior colleagues and a manager who is committed to your development and progression. You'll help teams understand people's needs, map how services work now, spot where things are difficult, and test better ways of working before changes are made. Responsibilities Support the design and improvement of services using user centred design principles Work with colleagues to understand user needs and service challenges Contribute to key service design activities such as user research, journey mapping and prototyping Help facilitate workshops and collaborative sessions with stakeholders Support the promotion of service design best practice across the organisation About you We're looking for someone who is enthusiastic about service design and eager to develop their career. You may already have some experience in service design or similar user centred design roles. You do not need to know everything already. What matters is that you are curious, thoughtful, comfortable working with uncertainty, and able to turn what you learn from people into practical improvements. Key qualifications Have experience or knowledge of user centred design approaches Know when and how to use service design tools and techniques (e.g., user journeys, personas, workshop facilitation) Be a strong communicator who can work effectively with colleagues and stakeholders Be motivated to learn, develop, and grow within the role About us The Transformation team at North Yorkshire Council helps services change in practical, sustainable ways. Our Service Design and Digital Adoption team focuses on creating accessible, efficient, and user friendly council services. We work on a wide range of projects, from digital services and automation tools to improving customer journeys. Team collaboration You'll work closely with: Service owners and product managers Digital, data and automation specialists Benefits A supportive team environment with strong development opportunities Hybrid and flexible working options Local government pension scheme Employee benefits including retail discounts and green car schemes Health and wellbeing support, including an employee assistance programme Application When you apply, please tell us about you, why this role interests you, and how your experience, skills or approach match the "About you" section above. Interview dates: w/c 03rd August and w/c 10th August. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
16/07/2026
Full time
We're looking for a Service Designer to join our Service Design and Digital Adoption team within the Transformation service at North Yorkshire Council. This is an exciting opportunity to contribute to the design and improvement of services that impact thousands of residents. You'll work as part of a collaborative, multidisciplinary team, supported by experienced senior colleagues and a manager who is committed to your development and progression. You'll help teams understand people's needs, map how services work now, spot where things are difficult, and test better ways of working before changes are made. Responsibilities Support the design and improvement of services using user centred design principles Work with colleagues to understand user needs and service challenges Contribute to key service design activities such as user research, journey mapping and prototyping Help facilitate workshops and collaborative sessions with stakeholders Support the promotion of service design best practice across the organisation About you We're looking for someone who is enthusiastic about service design and eager to develop their career. You may already have some experience in service design or similar user centred design roles. You do not need to know everything already. What matters is that you are curious, thoughtful, comfortable working with uncertainty, and able to turn what you learn from people into practical improvements. Key qualifications Have experience or knowledge of user centred design approaches Know when and how to use service design tools and techniques (e.g., user journeys, personas, workshop facilitation) Be a strong communicator who can work effectively with colleagues and stakeholders Be motivated to learn, develop, and grow within the role About us The Transformation team at North Yorkshire Council helps services change in practical, sustainable ways. Our Service Design and Digital Adoption team focuses on creating accessible, efficient, and user friendly council services. We work on a wide range of projects, from digital services and automation tools to improving customer journeys. Team collaboration You'll work closely with: Service owners and product managers Digital, data and automation specialists Benefits A supportive team environment with strong development opportunities Hybrid and flexible working options Local government pension scheme Employee benefits including retail discounts and green car schemes Health and wellbeing support, including an employee assistance programme Application When you apply, please tell us about you, why this role interests you, and how your experience, skills or approach match the "About you" section above. Interview dates: w/c 03rd August and w/c 10th August. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.