Why This Role Matters This is a pivotal role supporting our O+O (Online & Offline) strategy, to deliver trusted performance intelligence that enables better decision-making across our business. As a Senior Reporting Analyst, you will transform complex data into clear, actionable insights that drive the adoption of data driven activity and support profitable customer and commercial growth. Working closely with business stakeholders, analytics teams and decision-makers across multiple functions, you will provide reporting, analysis and performance recommendations that influence strategic priorities and business outcomes. This is an exciting opportunity to shape how data is used to unlock value, improve performance and accelerate growth in a fast-paced international retail environment, that shapes how millions of customers experience our brands so we can put a smile on our customers' faces today and tomorrow. What You'll Be Doing Create and maintain trusted reporting and performance dashboards that provide a clear, consistent view of customer, commercial and business performance across the organisation. Analyse complex datasets to uncover trends, opportunities and risks, translating insight into clear recommendations that support better business decisions. Partner with stakeholders across Group and Business Units to define, measure and align key performance indicators, ensuring performance is understood and acted upon consistently. Drive the adoption of self-service reporting and analytics tools, enabling teams to independently access reliable insights and make data-led decisions with confidence. Develop innovative reporting solutions using automation, AI and advanced analytics techniques to improve efficiency, scalability and the speed of insight generation. Collaborate with cross-functional teams to understand business challenges, identify information gaps and deliver reporting that supports customer and commercial growth. Continuously enhance reporting capabilities, data quality and user experience to strengthen performance visibility and maximise business impact. What You'll Bring Proven experience in data analytics, ideally within eCommerce, digital or retail environments, with a minimum of three years' experience turning complex data into actionable business insights. Advanced expertise in Google Analytics 4 (GA4), alongside strong SQL skills and experience developing scalable reporting solutions using Power BI, Looker and Excel. A strong understanding of KPI governance, performance measurement frameworks and reporting standardisation within complex, multi-stakeholder organisations. Commercially minded with the ability to identify trends, forecast performance and uncover opportunities that drive customer growth and business performance. Excellent storytelling and communication skills, with the ability to translate complex data into clear, compelling insights tailored to different audiences. Demonstrated experience influencing senior stakeholders, building strong relationships across functions and driving the adoption of data-led decision-making. A proactive and curious mindset, with experience delivering reporting transformation, automation or analytics innovation initiatives that improve efficiency and business outcomes. How You Will Make an Impact Empower colleagues across the business with trusted, accessible insights that enable faster, more confident decision-making and improve understanding of performance. Drive a culture of data-led decision-making by increasing trust in reporting, strengthening KPI alignment and helping teams focus on what matters most. Identify emerging opportunities and risks early, enabling the business to take proactive action that improves customer, commercial and operational outcomes. Champion innovation by identifying new ways to leverage automation, analytics and AI to improve insight generation, efficiency and scalability. Build strong relationships across functions, bringing people together around a shared understanding of performance and creating alignment behind key business priorities. Simplify complexity by turning data challenges into practical solutions that improve reporting quality, accelerate decision-making and enhance organisational effectiveness. Contribute to profitable growth by ensuring customer and commercial intelligence is translated into meaningful actions that deliver measurable business value. Who We Are You may not have heard of us, but you'll know our brands! AS Watson is the world's largest international health and beauty retailer, with over 17,000 stores across 31 markets serving over 5.3 billion customers each year. From Superdrug, Kruidvat and Watsons to Marionnaud, The Perfume Shop and many more, our brands are loved by customers around the world. Behind them are passionate people who are encouraged to innovate, collaborate and grow. What You'll Get From Us Competitive Salary and Bonus Scheme Exclusive Discounts - Enjoy savings across our iconic brands. Holiday entitlement Hybrid Working Model Refer-a-friend scheme Learning and Development Opportunities - Grow your skills with tailored programmes. Mental Health and Wellbeing Support Life Assurance Interest Free Loans
24/07/2026
Full time
Why This Role Matters This is a pivotal role supporting our O+O (Online & Offline) strategy, to deliver trusted performance intelligence that enables better decision-making across our business. As a Senior Reporting Analyst, you will transform complex data into clear, actionable insights that drive the adoption of data driven activity and support profitable customer and commercial growth. Working closely with business stakeholders, analytics teams and decision-makers across multiple functions, you will provide reporting, analysis and performance recommendations that influence strategic priorities and business outcomes. This is an exciting opportunity to shape how data is used to unlock value, improve performance and accelerate growth in a fast-paced international retail environment, that shapes how millions of customers experience our brands so we can put a smile on our customers' faces today and tomorrow. What You'll Be Doing Create and maintain trusted reporting and performance dashboards that provide a clear, consistent view of customer, commercial and business performance across the organisation. Analyse complex datasets to uncover trends, opportunities and risks, translating insight into clear recommendations that support better business decisions. Partner with stakeholders across Group and Business Units to define, measure and align key performance indicators, ensuring performance is understood and acted upon consistently. Drive the adoption of self-service reporting and analytics tools, enabling teams to independently access reliable insights and make data-led decisions with confidence. Develop innovative reporting solutions using automation, AI and advanced analytics techniques to improve efficiency, scalability and the speed of insight generation. Collaborate with cross-functional teams to understand business challenges, identify information gaps and deliver reporting that supports customer and commercial growth. Continuously enhance reporting capabilities, data quality and user experience to strengthen performance visibility and maximise business impact. What You'll Bring Proven experience in data analytics, ideally within eCommerce, digital or retail environments, with a minimum of three years' experience turning complex data into actionable business insights. Advanced expertise in Google Analytics 4 (GA4), alongside strong SQL skills and experience developing scalable reporting solutions using Power BI, Looker and Excel. A strong understanding of KPI governance, performance measurement frameworks and reporting standardisation within complex, multi-stakeholder organisations. Commercially minded with the ability to identify trends, forecast performance and uncover opportunities that drive customer growth and business performance. Excellent storytelling and communication skills, with the ability to translate complex data into clear, compelling insights tailored to different audiences. Demonstrated experience influencing senior stakeholders, building strong relationships across functions and driving the adoption of data-led decision-making. A proactive and curious mindset, with experience delivering reporting transformation, automation or analytics innovation initiatives that improve efficiency and business outcomes. How You Will Make an Impact Empower colleagues across the business with trusted, accessible insights that enable faster, more confident decision-making and improve understanding of performance. Drive a culture of data-led decision-making by increasing trust in reporting, strengthening KPI alignment and helping teams focus on what matters most. Identify emerging opportunities and risks early, enabling the business to take proactive action that improves customer, commercial and operational outcomes. Champion innovation by identifying new ways to leverage automation, analytics and AI to improve insight generation, efficiency and scalability. Build strong relationships across functions, bringing people together around a shared understanding of performance and creating alignment behind key business priorities. Simplify complexity by turning data challenges into practical solutions that improve reporting quality, accelerate decision-making and enhance organisational effectiveness. Contribute to profitable growth by ensuring customer and commercial intelligence is translated into meaningful actions that deliver measurable business value. Who We Are You may not have heard of us, but you'll know our brands! AS Watson is the world's largest international health and beauty retailer, with over 17,000 stores across 31 markets serving over 5.3 billion customers each year. From Superdrug, Kruidvat and Watsons to Marionnaud, The Perfume Shop and many more, our brands are loved by customers around the world. Behind them are passionate people who are encouraged to innovate, collaborate and grow. What You'll Get From Us Competitive Salary and Bonus Scheme Exclusive Discounts - Enjoy savings across our iconic brands. Holiday entitlement Hybrid Working Model Refer-a-friend scheme Learning and Development Opportunities - Grow your skills with tailored programmes. Mental Health and Wellbeing Support Life Assurance Interest Free Loans
Why This Role Matters This is a pivotal role supporting our O+O (Offline & Online) strategy, to deliver trusted, data-driven insight that enhances commercial performance and decision-making across the business. As Digital Analytics Team Leader, you will lead business intelligence and reporting capabilities, ensuring analytics drives measurable business outcomes, identifies growth opportunities and enables faster, higher quality decision making across the organisation. You'll drive the adoption of analytics, delivering scalable reporting solutions and customer insights in a role that directly influences performance and innovation, shaping how millions of customers experience our brands so we can put a smile on our customers' faces today and tomorrow. What You'll Be Doing Drive profitable growth through business intelligence, ensuring insights into customer behaviour, performance and market opportunities translate into actions that improve acquisition, conversion, retention and lifetime value Ensure analytics and reporting solutions deliver clear, actionable insights that support faster, higher-quality decision making throughout the Group and Business Units. Create and maintain a trusted view of business performance, owning the accuracy, consistency and governance of reporting and analytics Increase the impact of data-driven decision making by embedding self-service analytics and championing widespread adoption throughout the organisation. Identify and influence strategic growth opportunities using customer, market and competitor intelligence to shape priorities and inform business direction Drive continuous improvement in analytics capabilities, leveraging automation, AI and innovation to enhance efficiency and scalability Lead, develop and inspire high-performing analytics teams, ensuring focus on delivering high-value outcomes. What You'll Bring 3+ years' experience in digital analytics, customer insight or business intelligence within eCommerce or retail, with strong commercial acumen and a deep understanding of customer behaviour and journey Proven experience in direct line management while improving reporting, analytics or insight capabilities. Strong technical expertise in Google Analytics 4 and data visualization, with good experience in SQL, data modelling and wider digital analytics tools Proven ability to translate complex data into clear, compelling stories that drive action Experience identifying opportunities and proactively prioritising initiatives to deliver maximum value Excellent communication and presentation skills, with the ability to bring insight to life Confident ability to build trusted relationships and influence stakeholders at all levels Natural collaborator, able to work effectively with cross-functional teams How You Will Make an Impact Drive improvements in customer experience, engagement and business performance by identifying opportunities through customer, behavioural and commercial insight. Deliver trusted, actionable insights that enable stakeholders to make confident decisions and achieve measurable commercial outcomes. Identify future growth opportunities and emerging risks by connecting customer, market and performance trends to inform strategic priorities. Build trusted partnerships throughout the organisation, influencing decisions through clear communication and evidence-based recommendations. Translate complex data into clear, actionable insight that supports understanding, drives adoption and enables better decision making. Champion the value of analytics across the business by continuously improving tools, processes and ways of working to enhance efficiency and effectiveness. Challenge thinking and drive continuous improvement through a curious, proactive approach that explores new opportunities and unlocks greater business value. Who We Are You may not have heard of us, but you'll know our brands! AS Watson is the world's largest international health and beauty retailer, with over 17,000 stores across 31 markets serving over 5.3 billion customers each year. From Superdrug, Kruidvat and Watsons to Marionnaud, The Perfume Shop and many more, our brands are loved by customers around the world. Behind them are passionate people who are encouraged to innovate, collaborate and grow. What You Will Get From Us Competitive salary and bonus scheme Exclusive discounts - enjoy savings across our iconic brands Holiday entitlement Hybrid working model Refer a friend scheme Learning and development opportunities - grow your skills with tailored programmes Mental health and wellbeing support Life assurance Interest free loans
19/07/2026
Full time
Why This Role Matters This is a pivotal role supporting our O+O (Offline & Online) strategy, to deliver trusted, data-driven insight that enhances commercial performance and decision-making across the business. As Digital Analytics Team Leader, you will lead business intelligence and reporting capabilities, ensuring analytics drives measurable business outcomes, identifies growth opportunities and enables faster, higher quality decision making across the organisation. You'll drive the adoption of analytics, delivering scalable reporting solutions and customer insights in a role that directly influences performance and innovation, shaping how millions of customers experience our brands so we can put a smile on our customers' faces today and tomorrow. What You'll Be Doing Drive profitable growth through business intelligence, ensuring insights into customer behaviour, performance and market opportunities translate into actions that improve acquisition, conversion, retention and lifetime value Ensure analytics and reporting solutions deliver clear, actionable insights that support faster, higher-quality decision making throughout the Group and Business Units. Create and maintain a trusted view of business performance, owning the accuracy, consistency and governance of reporting and analytics Increase the impact of data-driven decision making by embedding self-service analytics and championing widespread adoption throughout the organisation. Identify and influence strategic growth opportunities using customer, market and competitor intelligence to shape priorities and inform business direction Drive continuous improvement in analytics capabilities, leveraging automation, AI and innovation to enhance efficiency and scalability Lead, develop and inspire high-performing analytics teams, ensuring focus on delivering high-value outcomes. What You'll Bring 3+ years' experience in digital analytics, customer insight or business intelligence within eCommerce or retail, with strong commercial acumen and a deep understanding of customer behaviour and journey Proven experience in direct line management while improving reporting, analytics or insight capabilities. Strong technical expertise in Google Analytics 4 and data visualization, with good experience in SQL, data modelling and wider digital analytics tools Proven ability to translate complex data into clear, compelling stories that drive action Experience identifying opportunities and proactively prioritising initiatives to deliver maximum value Excellent communication and presentation skills, with the ability to bring insight to life Confident ability to build trusted relationships and influence stakeholders at all levels Natural collaborator, able to work effectively with cross-functional teams How You Will Make an Impact Drive improvements in customer experience, engagement and business performance by identifying opportunities through customer, behavioural and commercial insight. Deliver trusted, actionable insights that enable stakeholders to make confident decisions and achieve measurable commercial outcomes. Identify future growth opportunities and emerging risks by connecting customer, market and performance trends to inform strategic priorities. Build trusted partnerships throughout the organisation, influencing decisions through clear communication and evidence-based recommendations. Translate complex data into clear, actionable insight that supports understanding, drives adoption and enables better decision making. Champion the value of analytics across the business by continuously improving tools, processes and ways of working to enhance efficiency and effectiveness. Challenge thinking and drive continuous improvement through a curious, proactive approach that explores new opportunities and unlocks greater business value. Who We Are You may not have heard of us, but you'll know our brands! AS Watson is the world's largest international health and beauty retailer, with over 17,000 stores across 31 markets serving over 5.3 billion customers each year. From Superdrug, Kruidvat and Watsons to Marionnaud, The Perfume Shop and many more, our brands are loved by customers around the world. Behind them are passionate people who are encouraged to innovate, collaborate and grow. What You Will Get From Us Competitive salary and bonus scheme Exclusive discounts - enjoy savings across our iconic brands Holiday entitlement Hybrid working model Refer a friend scheme Learning and development opportunities - grow your skills with tailored programmes Mental health and wellbeing support Life assurance Interest free loans
Why This Role Matters This is a pivotal role supporting our O+O (Offline + Online) strategy, to deliver sustainable growth by turning insight into action and enhancing customer value, profitability and digital capability across AS Watson brands. Working closely with cross market teams and key stakeholders, you will drive continuous improvement in commercial decision making, maximise the impact of digital investments and scale proven growth initiatives. This is an exciting opportunity to influence business performance, accelerate sales and profit growth, and shape the future of our eCommerce strategy across multiple markets that shape how millions of customers experience our brands so we can put a smile on our customers' faces today and tomorrow. What You'll Be Doing Act as the commercial partner with assigned BUs, driving accountability for online growth and commercial performance Analyse trading performance across category mix, promotions, merchandising and stock availability to identify opportunities that improve sales, ATV, profitability and customer experience Support monthly and quarterly trading and performance reviews, identifying growth opportunities, risks and profitability improvements Translate data into prioritised actions that improve sales, profit and customer value Connect O+O performance across online, app, loyalty and store channels to improve customer value and end to end experience Drive the commercialisation of digital features with BUs, together with reviewing business cases and evaluating post launch adoption, commercial performance and ROI Influence stakeholders to deliver agreed commercial actions and share successful trading approaches across the team Track agreed actions and monitor delivery to ensure commercial opportunities translate into measurable business outcomes. What You'll Bring Strong experience in eCommerce trading, digital commerce or online merchandising, with the ability to drive sales growth, optimise conversion, and deliver strong commercial results across digital channels. Strong understanding of eCommerce trading principles, including merchandising, promotions, pricing, customer journeys, stock availability, basket value and the key drivers of online profitability A commercial mindset with experience analysing performance, profitability and trading KPIs to support business decisions Good analytical capability with experience using analytics platforms such as GA4, Power BI or similar to translate data into actionable insights Experience in optimising omnichannel (O+O) retail and how online, app, loyalty and store performance work together Examples or understanding of business case development, supporting ROI measurement and post launch evaluation of digital initiatives Strong stakeholder management skills, with the ability to influence without authority, drive accountability and lead through insight A proactive, results driven mindset with excellent communication, collaboration and adaptability, and a passion for continuous improvement Strong commercial judgement with an ability to simplify complex data into practical recommendations How You Will Make an Impact Drive measurable improvements in sales, profit and sales participation KPIs by turning insight into action and maintaining a clear focus on results Ensure commercial actions translate into clear, trackable outcomes that deliver meaningful business value and support smarter decision making Continuously improve forecasting accuracy and performance visibility by using data to anticipate trends and guide strategic choices Maximise the impact of digital investments by demonstrating clear, sustainable ROI and challenging the status quo to unlock new opportunities Build trusted, collaborative partnerships with Business Units, influencing without authority to ensure recommendations are understood, adopted and delivered Proactively identify risks and opportunities, managing complexity with a structured, insight led approach to drive continuous performance improvement Contribute to a collaborative, high performing team by sharing best practices, building strong relationships, and supporting continuous improvement. Who We Are You may not have heard of us, but you'll know our brands! AS Watson is the world's largest international health and beauty retailer, with over 17,000 stores across 31 markets serving over 5.3 billion customers each year. From Superdrug, Kruidvat and Watsons to Marionnaud, The Perfume Shop and many more, our brands are loved by customers around the world. Behind them are passionate people who are encouraged to innovate, collaborate and grow. What You Will Get From Us Competitive Salary and Bonus Scheme Exclusive Discounts across our brands Holiday entitlement Hybrid Working Model Refer-a-friend scheme Learning and Development Opportunities Mental Health and Wellbeing Support Life Assurance Interest Free Loans
09/07/2026
Full time
Why This Role Matters This is a pivotal role supporting our O+O (Offline + Online) strategy, to deliver sustainable growth by turning insight into action and enhancing customer value, profitability and digital capability across AS Watson brands. Working closely with cross market teams and key stakeholders, you will drive continuous improvement in commercial decision making, maximise the impact of digital investments and scale proven growth initiatives. This is an exciting opportunity to influence business performance, accelerate sales and profit growth, and shape the future of our eCommerce strategy across multiple markets that shape how millions of customers experience our brands so we can put a smile on our customers' faces today and tomorrow. What You'll Be Doing Act as the commercial partner with assigned BUs, driving accountability for online growth and commercial performance Analyse trading performance across category mix, promotions, merchandising and stock availability to identify opportunities that improve sales, ATV, profitability and customer experience Support monthly and quarterly trading and performance reviews, identifying growth opportunities, risks and profitability improvements Translate data into prioritised actions that improve sales, profit and customer value Connect O+O performance across online, app, loyalty and store channels to improve customer value and end to end experience Drive the commercialisation of digital features with BUs, together with reviewing business cases and evaluating post launch adoption, commercial performance and ROI Influence stakeholders to deliver agreed commercial actions and share successful trading approaches across the team Track agreed actions and monitor delivery to ensure commercial opportunities translate into measurable business outcomes. What You'll Bring Strong experience in eCommerce trading, digital commerce or online merchandising, with the ability to drive sales growth, optimise conversion, and deliver strong commercial results across digital channels. Strong understanding of eCommerce trading principles, including merchandising, promotions, pricing, customer journeys, stock availability, basket value and the key drivers of online profitability A commercial mindset with experience analysing performance, profitability and trading KPIs to support business decisions Good analytical capability with experience using analytics platforms such as GA4, Power BI or similar to translate data into actionable insights Experience in optimising omnichannel (O+O) retail and how online, app, loyalty and store performance work together Examples or understanding of business case development, supporting ROI measurement and post launch evaluation of digital initiatives Strong stakeholder management skills, with the ability to influence without authority, drive accountability and lead through insight A proactive, results driven mindset with excellent communication, collaboration and adaptability, and a passion for continuous improvement Strong commercial judgement with an ability to simplify complex data into practical recommendations How You Will Make an Impact Drive measurable improvements in sales, profit and sales participation KPIs by turning insight into action and maintaining a clear focus on results Ensure commercial actions translate into clear, trackable outcomes that deliver meaningful business value and support smarter decision making Continuously improve forecasting accuracy and performance visibility by using data to anticipate trends and guide strategic choices Maximise the impact of digital investments by demonstrating clear, sustainable ROI and challenging the status quo to unlock new opportunities Build trusted, collaborative partnerships with Business Units, influencing without authority to ensure recommendations are understood, adopted and delivered Proactively identify risks and opportunities, managing complexity with a structured, insight led approach to drive continuous performance improvement Contribute to a collaborative, high performing team by sharing best practices, building strong relationships, and supporting continuous improvement. Who We Are You may not have heard of us, but you'll know our brands! AS Watson is the world's largest international health and beauty retailer, with over 17,000 stores across 31 markets serving over 5.3 billion customers each year. From Superdrug, Kruidvat and Watsons to Marionnaud, The Perfume Shop and many more, our brands are loved by customers around the world. Behind them are passionate people who are encouraged to innovate, collaborate and grow. What You Will Get From Us Competitive Salary and Bonus Scheme Exclusive Discounts across our brands Holiday entitlement Hybrid Working Model Refer-a-friend scheme Learning and Development Opportunities Mental Health and Wellbeing Support Life Assurance Interest Free Loans
A.S. Watson Group is seeking a commercial partner to enhance eCommerce strategy in Greater London. This pivotal role involves driving online performance, analysing trading data to identify opportunities, and ensuring commercial actions deliver measurable business value. The ideal candidate will have strong eCommerce trading experience, analytical skills using platforms like GA4 or Power BI, and the ability to manage stakeholders effectively. Join us to make a significant impact on our digital strategy and drive continuous improvement across our brands!
09/07/2026
Full time
A.S. Watson Group is seeking a commercial partner to enhance eCommerce strategy in Greater London. This pivotal role involves driving online performance, analysing trading data to identify opportunities, and ensuring commercial actions deliver measurable business value. The ideal candidate will have strong eCommerce trading experience, analytical skills using platforms like GA4 or Power BI, and the ability to manage stakeholders effectively. Join us to make a significant impact on our digital strategy and drive continuous improvement across our brands!