DER Touristik Suisse AG

DER Touristik Suisse AG is seeking a Business QA Engineer to join the Business Quality Assurance team. The role involves creating automated test suites, analyzing test results, and managing User Acceptance Testing for travel-related products. Applicants should have at least 3 years of QA experience, excellent communication skills, and a proactive mindset. The position offers flexible and hybrid working arrangements, a supportive company culture, and opportunities for learning and development.

About Kuoni Tumlare At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape. The Job We are looking for a person with Travel and Tourism industry experience to join our new Business Quality Assurance team and help us elevate the quality of our products to the next level. We are seeking someone who would be keen to learn modern web technologies and software testing skills and is passionate about quality, reliability, and efficiency. As a Business QA Engineer, you will be responsible for creating and maintaining automated test suites for End-to-End processes, giving demonstrations to stakeholders and coordinating User Acceptance Testing. Responsibilities Continuously improve test quality and reliability from a business perspective Analyse test results, identify root causes, and collaborate with product teams to resolve issues Validate workflows with a business-focus to confirm the solution meets business needs Provide clear and concise demonstrations to stakeholders Ensure that the UAT environment, data, and processes accurately reflect production conditions Prepare, coordinate, support User Acceptance Testing and manage issues based on business impact Actively identify opportunities to optimize testing processes and improve efficiency Learn and work with Playwright or Cypress (and other modern automation tools) Manage automated tests (UI, API, integration, end-to-end) Qualifications 3+ years of business/UAT QA experience with a strong understanding of business processes. Excellent communication skills and ability to collaborate effectively with cross-functional teams Strong analytical thinking, attention to detail, and a quality-first mindset Show awareness of the system structure to diagnose issues Self-driven, proactive, and able to take ownership of product quality Demonstrate agility in learning and applying new technologies. Nice to Have Experience in Tour Operations or Destination Management Experience in software testing, ideally in a web-based environment What We Offer Global Brand: Opportunity to work in an international environment spread across 33 countries and growing. Stability: 100 Years at the top of our field and still pushing into new territory Progression: We reward high performers and look to promote key talent internally Learning and Development opportunities for growth and Upskilling A Supportive Management Culture and autonomous working environment Company Wide Bonus Scheme Dedicated Employee Engagement Activities Flexible & Hybrid Working Annual Awards and Recognition for high Performers Friendly and Collaborative work environment

About Us: At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, meetings, incentives, conferences, exhibitions and excursions at destinations as well as guaranteed departure tours. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world. Our Destination Management services form the core of our business. Together with our destination experts, our sales and account management teams generate business by partnering with our customers (Tour Operators, Travel Agencies) to shape exciting itineraries suited to their traveler's needs. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free. The Role: As BDM - Leisure, you will be responsible for the successful performance of the leisure travel of international customers and develop the sales and the portfolio of active clients, reach sales objective defined by the management. Working closely with other internal department stakeholders from other Sales, Operation and Sourcing teams, you will also be responsible presenting the creation of tailor made concepts & itineraries to our international customers. As part of the (Country) Destination Management Team, the role also entails close interaction with Overseas Sales and European clients directly. Responsibilities Include: Sales activity within (Country) and new customers (domestic & worldwide) acquisition based on assigned budget Analyze client needs and design tailor made travel programs and destination concepts. Prepare detailed proposals including itineraries, logistics concepts and preliminary costing. Present proposals to clients and manage negotiations leading to business confirmation. Ensure smooth transition of confirmed projects to operational teams for booking and delivery. Responsible for checking the business profitability in coordination with the Revenue Control dept Attending Trade shows as well partner events Collaborate with marketing and operations teams to enhance leisure travel experiences. Responsible to enlarge the portfolio of KuoniTumlare clients Identify and develop new B2B opportunities, focusing on leisure clients Build and nurture strong relationships with key accounts to drive repeat business. Monitor market trends and competitor activities to identify new business opportunities. Work closely with internal teams, including other sales, operations, and finance, to ensure smooth execution. Provide regular reports on sales performance, pipeline updates, and event outcomes. Plan and implement sales delivery targets and KPI's. Stay updated on industry trends, best practices, and innovative business solutions. To Succeed in the Role, You Should Have: Proven track record in a DMC or working within the Leisure industry in (Country) Deep understanding of the travel industry and market requirements Good connection within the Leisure network in (Country) Fluency in English and (local language) is a must, OR any other EU language would be of an advantage Ability to identify customer needs and manage client relationships - establishing, developing and maintaining client trust and loyalty over time and through changes Capability of problem solving, anticipating, initiating and resolving customer issues Strong attention to detail and negotiation skills Ability to think analytically, innovatively, strategically and conceptually Excellent oral and written communication skills Effective organizational and time management skills, with a strong ability to manage multiple projects and timetables Ability to work well under pressure and adapt to ever-changing scenarios We Are Looking for a Person With: Ability to work under pressure and work independently Motivated and a team player with pro active attitude Excellent communication and organizational skills Willingness to travel (up to 60%) Demonstrated ability to work effectively with cross functional teams Minimum 3-5 years in Sales, Business Development, Account Management. Proven track record in B2B sales, client acquisition, and revenue growth. Strong understanding of Leisure travel business What We Offer: Global Brand: Opportunity to work in an international environment spread across 33 countries and growing. Stability: 100 Years at the top of our field and still pushing into new territory Progression: We reward high performers and look to promote key talent internally Learning and Development opportunities for growth and Upskilling A Supportive Management Culture and autonomous working environment Company Wide Bonus Scheme Dedicated Employee Engagement Activities Flexible & Remote Working Annual Awards and Recognition for high Performers Friendly and Collaborative work environment