TNS Inc.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview As a senior member of the Network Architecture team, you are responsible for the design, documentation and deployment of services within a global Managed Service Provider IP/MPLS network. The focus is on designing solutions such as large-scale SD WAN, IPSec and MPLS VPN, IP multicast solutions across wired and wireless communications. The position requires technical expertise across multiple areas and functions, including working with pre sales, internal teams on requirements gathering, creating high level and detailed design specifications, working alongside development teams to automate configuration, delivery and support processes, and owning overall projects. You will collaborate with strategic vendors for solution evaluation and customization and provide third level operations support for incident resolution, leadership over critical operational maintenance works. Responsibilities Design and test new technologies, features, and solutions, and document the results so that they can be repeated by members of the Implementations team and supported by the Network Operations Center. Work closely with Pre Sales Engineers and Product Marketing to understand customer requirements and develop scalable, consistent, and supportable technical solutions. Work with existing and new vendors to evaluate platforms and solutions for integration into TNS' product suite. Provide third level support to TNS' Network Operations Center staff and Implementations teams. Develop and document detailed lab test plans and reports, document procedures and new configurations, provide training for operations departments and other engineers, and provide written troubleshooting, debugging, and problem detail to vendors. Interact with vendors to resolve problems and bugs, and perform hands on testing, configuration, and troubleshooting. Qualifications Experience with architecture and provisioning of solutions within MPLS or SD WAN based environments. Extensive hands on experience with the design and configuration of Fortinet FortiGate devices, particularly within SD WAN topologies. Experience with network automation and orchestration tools and features and DevOps methodology (e.g. Terraform, Ansible, JSON, Nautobot, vendor specific tools like Arista Cloudvision, Cisco DNA Center). Proficient in IPSec (including DMVPN and RRI) design, configuration, operation, and troubleshooting. Experience in designing cloud based architectures in AWS, Azure, GCP. Proficient in IP Multicast design, configuration, operation, and troubleshooting. Experience in network design and implementation based on high level customer requirements. Extensive TCP/IP and routing knowledge (BGP, OSPF, ISIS, EIGRP, PIM, BFD). Experience with Customer Edge features such as Network Address Translation, VRRP/HSRP. Proven ability to create and maintain comprehensive documentation for all implemented solutions. Expert level troubleshooting and debugging skills. Experience in vendor product evaluation (hardware, software, service provider). Experience and technical understanding of broadband service deployments (xDSL, Cable). Ability to design, plan, and coordinate network maintenance and installation windows. Hardworking, focused, thorough, and punctual. Ability to provide written and verbal presentations on technical topics to corporate peers and management. Experience providing support for Tier1 and Tier2 environments. Self motivated; able to work independently or within a team environment with minimum instruction from management. Able to work flexible hours as required and provide on call support. Desirable Skills Fortinet, Cisco and/or Juniper certifications (NSE Level4/5/6/7, CCIE/CCNP SP, JNCIE, JNCIP). Experience with AAA, TACACS+, Radius, and CA/PKI. Experience with Voice over IP, dial services (Async/PPP, ISDN), wireless services (CDMA, EVDO, GPRS, EDGE, 802.11b/g/n). Server load balancing (F5, Netscaler, AWS ALB/SLB). Data center design and support (Cisco Nexus, Arista, Juniper). Experience with GIT, Jenkins, and other DevOps tools and Agile working practices. Creating and deploying CloudFormation templates. Automating using other scripting/automation languages such as Python, Ansible, and vendor specific tools like Arista Cloudvision, Cisco DNA Center is beneficial. Firewall configuration experience with PIX/ASA, IOS, or NetScreen/JunOS. Designing, building and automating AWS/GCP/Azure architecture. Designing, building and automating NSX V and/or NSX T networking. Designing, building and automating OpenStack (Canonical or RedHat). UNIX/Linux experience. For this role in the US, we anticipate paying $140,000k - $180,000K. The compensation range is an estimate and may vary based on each candidate's knowledge, skills, abilities, and geographic location. TNS offers a competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match. TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

TNS Inc. in Sheffield is seeking a seasoned professional for a senior role within their Network Architecture team. You'll be responsible for designing and deploying services within a global Managed Service Provider network focused on large-scale SD-WAN and IP/MPLS. The ideal candidate must possess extensive experience in network automation, Fortinet devices, and provide third-level support to operational teams. TNS offers a strong compensation package, with a competitive benefits structure.

TNS Inc. is seeking a Senior Enterprise Architect for Network & Public Cloud to lead the design and implementation of enterprise-wide architectures. This role focuses on innovation and alignment with organizational goals while overseeing migration to public cloud platforms like AWS, Azure, and Google Cloud. The ideal candidate will have extensive experience in network design and cloud strategies, coupled with strong leadership and mentorship capabilities.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Senior Enterprise Architect - Network & Public Cloud is a strategic leadership role responsible for the design, governance, and implementation of enterprise-wide network and public cloud architectures. This position will drive the development and adoption of innovative solutions, ensuring alignment with organizational objectives and industry best practices. The successful candidate will collaborate with stakeholders across Operations, individual business units, and external partners to define and execute scalable, secure, and cost effective network and cloud strategies. The role encompasses oversight of migration activities to public cloud platforms (AWS, Azure, Google Cloud), integration with private cloud and on premises environments, and the establishment of architecture standards and frameworks. Responsibilities Define and maintain enterprise architecture frameworks and standards for global network and cloud domains. Lead strategic planning and roadmap development for physical, hybrid and multi cloud environments. Advise and consult with Product, Project, and Engineering teams on cloud adoption, network modernization, and digital transformation. Oversee solution evaluation, vendor selection, and customization for network and cloud technologies. Ensure rigorous testing, certification, and security compliance for all network and cloud releases. Provide technical leadership and mentorship to Architecture and Engineering teams. Own documentation, governance, and lifecycle management for enterprise network and cloud solutions. Essential Skills Proven experience architecting and leading large scale network and cloud transformation initiatives. Deep expertise in public cloud platforms (AWS, Azure, Google Cloud) and hybrid cloud architectures. Strong background in enterprise network design, including routing, switching, security, and automation. Ability to establish and enforce design patterns, standards, and best practices for cloud and network solutions. Experience with network automation, orchestration, and DevOps methodologies (Terraform, Ansible, Python, Jenkins, Git, etc.). Advanced knowledge of network protocols (TCP/IP, BGP, OSPF, MPLS, SD WAN, etc.) and security frameworks. Experience with cloud based load balancing, monitoring, alerting, and logging. Expertise in platform security, governance, and compliance (SCPs, IAM, data protection). Strong documentation, presentation, and stakeholder engagement skills. Experience in vendor evaluation, contract negotiation, and solution customization. Ability to lead cross functional teams and manage complex projects. Qualifications Certifications: AWS Solutions Architect, Azure Architect, Google Cloud Architect, CCIE/CCNP, JNCIE/JNCIP, NSE Level 4/5/6/7. Experience with AAA, Tacacs+, Radius, CA/PKI, and enterprise identity management. Familiarity with Voice over IP, wireless, and data center technologies (Cisco Nexus, Arista, Juniper). Experience with Agile and DevOps practices, including CI/CD pipelines and infrastructure as code. Knowledge of cloud native services, microservices, and container orchestration (Kubernetes, Docker). Experience with CloudFormation, ARM templates, and other cloud provisioning tools. Ability to automate using scripting languages and vendor specific tools (Arista Cloudvision, Cisco DNA Center). Personal Attributes Strategic thinker with strong business acumen. Excellent communication and leadership skills. Self motivated, proactive, and able to work independently or as part of a global team. Adaptable and able to manage multiple priorities in a fast paced environment. Committed to continuous learning and professional development. Compensation & Benefits For this role in the US, we anticipate paying $140,000k - $180,000K. This role is eligible for variable pay, issued as a monetary bonus or in another form. TNS offers a competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match. Equal Opportunity Employer TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Overview SUMMARY OF ROLE: This role will involve participation at all stages of the project lifecycle, including contribution to pre sales and bids, requirements analysis, solution design and systems architecture, documentation, testing, implementation, and post implementation support. Responsibilities Provide effort and cost estimates for new project work. Liaise with customers and internal teams to define and document system requirements. Liaise with vendors and third parties to define and document system requirements. Analyse and design technical solutions to meet user requirements and resolve issues. Conduct impact analysis and produce technical designs for changes relating to card scheme mandates (including but not limited to LINK, Visa, MasterCard, Union Pay International, DFS/Diners, American Express, JCB). Produce test documentation for new software releases, including test plans, test conditions, and test scripts, in line with TNS Test Methodology and procedures. Produce operational procedures for project related and support related changes. Produce implementation instructions and release control documentation. Act as a technical interface to the TNS Test Team, driving issue resolution with all required internal and external parties. Support technical setup of test tools and simulators where required. Support and perform software implementation tasks. Fully document solutions and provide technical handover to relevant TNS teams, including Development, Support, and Operations. Ensure technical standards are upheld throughout the project lifecycle in alignment with TNS development and technical standards. Ensure technical solutions meet all required compliance and security mandates, including PCI DSS. Take technical ownership of end to end solutions. Provide peer review and technical support to other TNS Development team members. Additional Responsibilities Ensure that the Company's overall Quality Objectives are met in the execution of job responsibilities. Contribute to the continuous improvement of development processes and procedures. Comply with the current TNS Information Security Policy. Maintain confidentiality when handling customer information and payment data. Understand and adhere to contractual requirements to ensure the integrity of data and the availability of services at all times. Understand and apply the appropriate departmental standards. Report progress to management. Provide handover of work to other TNS Development team members as required. Perform other duties as may be required. Candidate Requirements Personal Skills: Technical leadership, applications analysis, logical approach to problem solving, consistent attention to detail, structured analytical approach, high level of accuracy, good written and verbal communication skills, strong time management skills, professional approach to client and supplier management, ability to multitask, flexibility. Desired Technical Skills Databases (SQL desirable). Good understanding of one or more operating systems, ideally Windows and Linux. Understanding of payment systems and protocols (e.g., ISO 8583). Previous use of an industry strength payment application (e.g., Postilion, Tango, Authentic). Knowledge of payment schemes (e.g., LINK, Visa, MasterCard, UnionPay, Diners, JCB, American Express). Proficiency with Microsoft Office applications. Understanding of PCI DSS requirements. Experience in system analysis and design. Experience with testing. Additional Useful Knowledge / Experience IBM Mainframe (including COBOL programming). Visual Basic programming. Java programming. Scripting languages. FileXpress / SFTP. TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

TNS Inc. in Sheffield is seeking a technical leader for a multifaceted role encompassing participation in all project lifecycle stages, from pre-sales to post-implementation support. Responsibilities include liaising with clients, documenting system requirements, and maintaining technical standards compliance. The ideal candidate has strong analytical and problem-solving skills along with knowledge of payment schemes and protocols. A background in software testing is highly beneficial. This position promises a dynamic work environment with opportunities for professional growth.

TNS Inc. in Sheffield is looking for a Technical Support professional to join their Global NOC team. Your role will involve monitoring the TNS payments network, providing first line support, and managing incidents efficiently. The ideal candidate will have experience in network operations, strong analytical skills, and a background with ticketing systems. TNS offers a competitive salary and benefits, fostering a collaborative and dynamic work environment.

Overview An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! We have an exciting opportunity for you to become an integral member of the TNS Global NOC. You will be part of an operations team providing first line support, partner escalation and incident management across the TNS network. You will be responsible for the monitoring and supporting of the TNS customer network environment. Monitoring customer endpoints and should be conversant in the role of upkeeping high availability networks, along with providing timely resolutions and quality assurance for customers. Responsibilities Working closely with your peers and teams in the UK, the US and Asia, you will provide a first point of contact for fault support and assistance - to meet the expectations of our customers and their defined SLAs. Proactive monitoring and management of the TNS payments network. Responsibility for monitoring the health of customer network connectivity, performance. Logging of all service incidents in the incident management system. Working all assigned tickets through to resolution, whilst providing timely updates and escalations through the lifecycle of the incident ticket. Working closely with internal technical support groups and 3rd party organisations in support of service incidents. Post incident impact analysis and support. Provision of clear, consistent, and regular communication with internal and external customers. Support change management activities across the TNS and partner networks. Required skills Experience in a Technical Support/Network Operations environment. Experience with a ticketing system for fault tracking, for example Remedy or Salesforce. Experience / knowledge of IP networking and WAN network protocols. Experience and/or knowledge with DSL, Wireless and Ethernet circuit technologies. Understanding of GPRS, LTE and VPN technologies. Analytical approach to fault-finding with proven ability to diagnose network problems. Tenacious and inquisitive in investigating and applying corrective action. Good personal organizational and developed time management skills. Ability to work under pressure. Professional working attitude - strong ability to communicate effectively with local and remote team members. Desirable skills A working knowledge of the ITIL framework, or ITIL foundation certification. Experienced with the following hardware, OS and networking protocols: Cisco, Digi, Virtual Access, Linux, IPSEC, VPN. Experience with Fortinet products (FortiGates and FortiSwitches). Understanding of SD-WAN solutions and cloud-based solutions such as AWS and Azure. Qualifications We are an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets. TNS' services extend to over 60 countries and we deliver mission critical solutions to many Fortune 500 companies. TNS employees play a vital role in the delivery of our services and we recognize them as our most valuable asset. We are proud to offer competitive salaries and benefit packages, and due to the global nature of our business we can offer opportunities to relocate to different locations, if your personal circumstances change.

TNS Inc. is seeking a Regional Engineer to enhance service delivery across the EMEA region. In this role, you will manage client onboarding, provide network infrastructure support, and implement projects effectively. You will have the opportunity to leverage your technical expertise in network configuration and project management skills to drive client satisfaction. The ideal candidate will have a Bachelor's degree in a relevant field, technical experience with networking, and proficiency in tools like Salesforce and Jira. TNS values diversity and is committed to equal opportunity in hiring.

An extraordinarily talented group of individuals work together every day to drive TNS's success, from both professional and personal perspectives. TNS's Technical Delivery team are highly skilled and committed Network Engineers tasked with delivering the highest quality solutions for our customers across our global network. The mission is to deliver "Right First Time & On Time". The standard delivery team is responsible for configuration of customer services and internal networks following defined best practice processes. The successful candidate will lead this team as Supervisor, providing line management, leadership, guidance, vision, accountability, and oversight of a regional team that is part of the Global Technical Delivery team. The role requires participation as an individual contributor to the workload of the team, including router configuration, customer onboarding testing, troubleshooting and general support via email & telephone. The position is based in Sheffield (other TNS office locations considered). The role manages a team of five Engineers in the region and may require out of office working hours to support the global organization. Responsibilities Provide technical leadership and individual contribution to ensure demands of the team are met. Manage resource capacity planning across the team and work to ensure that we optimize resource allocation so that supply meets global demand and we leverage a follow the sun model where possible. Develop and implement performance metrics to drive efficiencies, reduce human error and operating expense across Operations. Lead, mentor and coach experienced network Engineers. Set out and progress individual SMART goals and development plans across the team that are aligned to and supportive of the Vision for the team. Identify and constructively deal with any performance or training gaps across the team. Collaborate with others in TNS as "One Team" to help deliver our collective goals and lead a global mentality. Accountable for technical implementation, testing, coordination, and transition into operational status. Implement technical solutions globally adhering to TNS's Global Change management policy. Provide 3rd line technical support to other technical groups in TNS. Create and maintain excellent technical documentation (procedures, work instructions etc.) detailing solutions and processes. Provide training as appropriate and continually work to transition workload to BAU. Proactively identify and lead initiatives that drive increased quality or efficiency in how we deliver our services. Engage directly with all stakeholders including customer and vendors in the delivery of our solutions. Qualifications Strong knowledge of data communications including TCP/IP, IPsec, xDSL protocols. Working knowledge and experience of networking protocols such as L3VPNs, HSRP, NAT, EIGRP, BGP, IS IS and OSPF. Familiarity with other communication protocols, specifically TPAD APACS, ISO8583, SSL, and SDLC/HDLC. Solid understanding of, and working experience with, Linux. Solid understanding of, and working experience with, network/application level packet capture and trace analysis to solve problems. Works under minimal supervision and demonstrates the ability to use independent judgment regularly in performance of job responsibilities. Exceptional communication and problem solving skills, capable of acting as a Project Manager for their work. Knowledge of and experience with networking platforms in use across the TNS network - most notably Cisco, Juniper, Virtual Access, Fortinet, Digi, Linux. Experience delivering services across cloud providers such as AWS/Azure. Qualified in a relevant technical subject (degree in Telecommunications, Electronics, or Network Engineering). Cisco/Juniper/Fortinet certifications - minimum associate level (Professional level preferred). ITIL certifications. Optional Desired Skills A point of sale (POS), ATM, banking or finance industry background is preferred. Experience working with financial applications. Presentation skills, able to communicate at all levels, and be a team player. PCI DSS Mobile carrier data connectivity solution implementation/support. TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets. TNS' services extend to over 60 countries and we deliver mission critical solutions to many Fortune 500 companies. TNS employees play a vital role in the delivery of our services and we recognize them as our most valuable asset. We are proud to offer competitive salaries and benefit packages, and due to the global nature of our business we can offer opportunities to relocate to different locations, if your personal circumstances change.