South Hampshire College Group is offering a Digital Learning Creator Apprentice role within the Digital Innovation team, base campus options in Fareham, Eastleigh, Southampton or CEMAST/CETC. This apprenticeship combines practical work with structured learning in digital content creation, learning technology, AI and innovation. You will work on real projects that support thousands of students and staff, gaining experience while developing skills employers seek.
16/07/2026
Full time
South Hampshire College Group is offering a Digital Learning Creator Apprentice role within the Digital Innovation team, base campus options in Fareham, Eastleigh, Southampton or CEMAST/CETC. This apprenticeship combines practical work with structured learning in digital content creation, learning technology, AI and innovation. You will work on real projects that support thousands of students and staff, gaining experience while developing skills employers seek.
Digital Learning Creator Apprentice Location: South Hampshire College Group (base campus at Fareham, Eastleigh, Southampton or CEMAST/CETC, with occasional travel across the Group) Application Deadline: 31 July Shape the future of digital learning Are you creative, curious and excited by technology? South Hampshire College Group is looking for a Digital Learning Creator Apprentice to join our Digital Innovation team. This is an exciting opportunity to kick start your career while gaining hands on experience in digital content creation, learning technology, artificial intelligence (AI) and innovation. You'll work on real projects that support thousands of students and staff across our colleges, helping to transform teaching, learning and the digital experience. If you're passionate about technology, enjoy creating engaging content and want to develop skills that employers are looking for, we'd love to hear from you. What you'll be doing As a Digital Learning Creator Apprentice, you will: Create engaging digital learning resources, videos, guides and interactive content. Support digital innovation projects across South Hampshire College Group. Explore AI and emerging technologies to improve teaching, learning and business processes. Help staff and students make the most of digital tools and platforms. Assist in delivering digital training sessions, workshops and demonstrations. Support the development of accessible, inclusive and user friendly digital resources. Work collaboratively with colleagues across curriculum and professional services teams. Build valuable professional skills through real world projects, mentoring and collaboration. What we're looking for We're looking for someone with enthusiasm, creativity and a willingness to learn. You don't need to know everything already-we'll support you to develop the skills you need. Essential An interest in technology and digital innovation. Good communication and interpersonal skills. Basic digital skills and confidence using common software and online tools. A creative, curious and problem solving approach. Ability to work independently and as part of a team. A positive attitude and willingness to learn new skills. Desirable An interest in content creation, video, graphics, audio or social media. An interest in AI or emerging technologies. Experience helping others use technology. Experience gained through education, volunteering, part time work or personal projects. An understanding of accessibility or user experience principles. Your apprenticeship You'll complete the Primary Goal Digital Educator Level 3 Apprenticeship, combining practical workplace experience with structured learning, including: Live online training One to one coaching Protected off the job learning time Workplace projects Professional mentoring You'll also have opportunities to attend conferences, workshops and industry events while building a portfolio of real projects that will support your future career. What you'll gain This apprenticeship will help you develop skills in: Digital content creation Learning technology Artificial intelligence Digital communications User experience and accessibility Project working Training and support Digital innovation Why join South Hampshire College Group? As one of the South's largest further education providers, we're committed to creating better futures through innovation, collaboration and outstanding learning experiences. We invest in our people and offer: Generous annual leave Health cash plan and well being support Free onsite gym access (following induction) Free parking (subject to availability) Ongoing professional development Cycle to Work scheme Staff recognition awards Employee discounts and cashback schemes Discounts on student led restaurants, hair and beauty services Ready to start your career? If you're looking for an apprenticeship where you can develop in demand digital skills, work with cutting edge technology and make a real impact from day one, we'd love to hear from you. Apply today and help shape the future of digital learning at South Hampshire College Group.
16/07/2026
Full time
Digital Learning Creator Apprentice Location: South Hampshire College Group (base campus at Fareham, Eastleigh, Southampton or CEMAST/CETC, with occasional travel across the Group) Application Deadline: 31 July Shape the future of digital learning Are you creative, curious and excited by technology? South Hampshire College Group is looking for a Digital Learning Creator Apprentice to join our Digital Innovation team. This is an exciting opportunity to kick start your career while gaining hands on experience in digital content creation, learning technology, artificial intelligence (AI) and innovation. You'll work on real projects that support thousands of students and staff across our colleges, helping to transform teaching, learning and the digital experience. If you're passionate about technology, enjoy creating engaging content and want to develop skills that employers are looking for, we'd love to hear from you. What you'll be doing As a Digital Learning Creator Apprentice, you will: Create engaging digital learning resources, videos, guides and interactive content. Support digital innovation projects across South Hampshire College Group. Explore AI and emerging technologies to improve teaching, learning and business processes. Help staff and students make the most of digital tools and platforms. Assist in delivering digital training sessions, workshops and demonstrations. Support the development of accessible, inclusive and user friendly digital resources. Work collaboratively with colleagues across curriculum and professional services teams. Build valuable professional skills through real world projects, mentoring and collaboration. What we're looking for We're looking for someone with enthusiasm, creativity and a willingness to learn. You don't need to know everything already-we'll support you to develop the skills you need. Essential An interest in technology and digital innovation. Good communication and interpersonal skills. Basic digital skills and confidence using common software and online tools. A creative, curious and problem solving approach. Ability to work independently and as part of a team. A positive attitude and willingness to learn new skills. Desirable An interest in content creation, video, graphics, audio or social media. An interest in AI or emerging technologies. Experience helping others use technology. Experience gained through education, volunteering, part time work or personal projects. An understanding of accessibility or user experience principles. Your apprenticeship You'll complete the Primary Goal Digital Educator Level 3 Apprenticeship, combining practical workplace experience with structured learning, including: Live online training One to one coaching Protected off the job learning time Workplace projects Professional mentoring You'll also have opportunities to attend conferences, workshops and industry events while building a portfolio of real projects that will support your future career. What you'll gain This apprenticeship will help you develop skills in: Digital content creation Learning technology Artificial intelligence Digital communications User experience and accessibility Project working Training and support Digital innovation Why join South Hampshire College Group? As one of the South's largest further education providers, we're committed to creating better futures through innovation, collaboration and outstanding learning experiences. We invest in our people and offer: Generous annual leave Health cash plan and well being support Free onsite gym access (following induction) Free parking (subject to availability) Ongoing professional development Cycle to Work scheme Staff recognition awards Employee discounts and cashback schemes Discounts on student led restaurants, hair and beauty services Ready to start your career? If you're looking for an apprenticeship where you can develop in demand digital skills, work with cutting edge technology and make a real impact from day one, we'd love to hear from you. Apply today and help shape the future of digital learning at South Hampshire College Group.
PRIMARY GOAL LTD is seeking a motivated Level 4 Network Engineer Apprentice to join the IT team at Glossopdale School & Sixth Form. In this full-time apprenticeship, you'll support IT services and gain hands-on experience in networking, cloud technologies, and end-user support. The role involves providing IT support, managing devices, and participating in exciting technology projects. This is a fantastic opportunity to earn while you learn, gain recognized qualifications, and build a career in IT.
08/07/2026
Full time
PRIMARY GOAL LTD is seeking a motivated Level 4 Network Engineer Apprentice to join the IT team at Glossopdale School & Sixth Form. In this full-time apprenticeship, you'll support IT services and gain hands-on experience in networking, cloud technologies, and end-user support. The role involves providing IT support, managing devices, and participating in exciting technology projects. This is a fantastic opportunity to earn while you learn, gain recognized qualifications, and build a career in IT.
Level 4 Network Engineer Apprentice Location: Glossopdale School & Sixth Form, with travel across the True Learning Partnership Hours: Full Time (37 hours per week) Salary: National Minimum Wage (dependent on age) Training Provider: Primary Goal Launch your career in IT with a hands on Network Engineer Apprenticeship Are you passionate about technology and enjoy solving problems? Do you want to earn while you learn, gain industry recognised qualifications and build a career in IT? True Learning Partnership is looking for a motivated and enthusiastic apprentice to join its IT team, based primarily at Glossopdale School & Sixth Form. You'll work alongside experienced IT professionals, supporting staff and students across the Trust while completing the Level 4 Network Engineer Apprenticeship with Primary Goal. This is a fantastic opportunity to gain real experience across networking, cloud technologies, end user support and infrastructure projects in a busy education environment. What you'll be doing You'll play an important role in supporting the Trust's IT services, including: Providing first line and second line IT support to staff and students. Provide limited reprographics and resource support to staff, including the preparation and printing of classroom and extracurricular materials (e.g. booklets, worksheets, and supporting documents). Installing, configuring and maintaining PCs, laptops, printers and other devices. Supporting network infrastructure, servers, WiFi and cloud services. Logging, managing and resolving helpdesk tickets. Assisting with Microsoft 365, email and user account administration. Supporting IT during school events, examinations and planned projects. Working across multiple schools within the Trust to help deliver exciting technology projects, including cloud migration and device deployment. What we're looking for Passionate about IT and technology. Friendly, approachable and confident communicating with people. Keen to learn and develop new technical skills. Organised and able to prioritise their workload. A natural problem solver with a positive attitude. Comfortable working both independently and as part of a team. A driver, or working toward a driving licence, would be advantageous due to travel between Trust sites. Entry requirements GCSE Maths and English (Grade 4/C or above, or equivalent). A genuine interest in networking and IT infrastructure. Eligibility to undertake a Level 4 apprenticeship. What you'll gain Level 4 Network Engineer Apprenticeship. Vendor and industry relevant technical knowledge. Experience working in a modern multi academy trust supporting hundreds of users. Mentoring from experienced IT professionals. A nationally recognised qualification with excellent long term career prospects. Why join True Learning Partnership? Pension scheme. Cycle to Work scheme. Employee Assistance Programme. Free CPD and ongoing professional development. Wellbeing support and staff discounts. If you're ready to turn your passion for technology into a rewarding career, we'd love to hear from you. Apply today and start your journey towards becoming a qualified Network Engineer with Primary Goal and True Learning Partnership.
08/07/2026
Full time
Level 4 Network Engineer Apprentice Location: Glossopdale School & Sixth Form, with travel across the True Learning Partnership Hours: Full Time (37 hours per week) Salary: National Minimum Wage (dependent on age) Training Provider: Primary Goal Launch your career in IT with a hands on Network Engineer Apprenticeship Are you passionate about technology and enjoy solving problems? Do you want to earn while you learn, gain industry recognised qualifications and build a career in IT? True Learning Partnership is looking for a motivated and enthusiastic apprentice to join its IT team, based primarily at Glossopdale School & Sixth Form. You'll work alongside experienced IT professionals, supporting staff and students across the Trust while completing the Level 4 Network Engineer Apprenticeship with Primary Goal. This is a fantastic opportunity to gain real experience across networking, cloud technologies, end user support and infrastructure projects in a busy education environment. What you'll be doing You'll play an important role in supporting the Trust's IT services, including: Providing first line and second line IT support to staff and students. Provide limited reprographics and resource support to staff, including the preparation and printing of classroom and extracurricular materials (e.g. booklets, worksheets, and supporting documents). Installing, configuring and maintaining PCs, laptops, printers and other devices. Supporting network infrastructure, servers, WiFi and cloud services. Logging, managing and resolving helpdesk tickets. Assisting with Microsoft 365, email and user account administration. Supporting IT during school events, examinations and planned projects. Working across multiple schools within the Trust to help deliver exciting technology projects, including cloud migration and device deployment. What we're looking for Passionate about IT and technology. Friendly, approachable and confident communicating with people. Keen to learn and develop new technical skills. Organised and able to prioritise their workload. A natural problem solver with a positive attitude. Comfortable working both independently and as part of a team. A driver, or working toward a driving licence, would be advantageous due to travel between Trust sites. Entry requirements GCSE Maths and English (Grade 4/C or above, or equivalent). A genuine interest in networking and IT infrastructure. Eligibility to undertake a Level 4 apprenticeship. What you'll gain Level 4 Network Engineer Apprenticeship. Vendor and industry relevant technical knowledge. Experience working in a modern multi academy trust supporting hundreds of users. Mentoring from experienced IT professionals. A nationally recognised qualification with excellent long term career prospects. Why join True Learning Partnership? Pension scheme. Cycle to Work scheme. Employee Assistance Programme. Free CPD and ongoing professional development. Wellbeing support and staff discounts. If you're ready to turn your passion for technology into a rewarding career, we'd love to hear from you. Apply today and start your journey towards becoming a qualified Network Engineer with Primary Goal and True Learning Partnership.
Qualifications CompTIA Network + CompTIA Server + CompTIA Security + CompTIA Cloud + About The Employer Daconi are a systems integrator that leverages wireless technology to provide real time control systems for demanding applications and stand alone solutions from indoor WiFi to outdoor symmetrical Multi Gigabit point to point links. Daconi provide cost effective solutions to educational, enterprise, industrial and agricultural sectors. As an apprentice you'll gain hands on experience of advanced surveying tools while working alongside experienced engineers and studying toward a nationally recognised qualification. What You Will Be Doing Support service users with technical IT related issues, integrating digital technologies and developing digital solutions. This could involve email, telephone or face to face support on infrastructure, network principles, systems and architecture, mobility, device and cloud fundamentals. Apprentice will also have the opportunity to engage with a range of media and software, both on a development and operational level. Working on all aspects of networking including WiFi, VOIP, CCTV and switching covering: Support of customer deployments - mainly office based using remote access to troubleshoot issues, monitor performance and manage change requests, documenting changes. Surveying new opportunities - at the end customer site using advanced tools to gather customer requirements and drafting proposed solutions. Installation - involves configuration of equipment in the office prior to installation at the customer's site. Includes: Preparation for an installation: checking materials and tools are ready and correct for the install, loading vehicles. Compliance with site health and safety requirements, handling tools and materials, use of ladders and MEWP's. Installation: data cabling, terminating & testing, equipment and verifying correct operation. Post installation: performing post installation surveys, checking tools and test equipment are correct before leaving site, loading vehicles, recycling waste materials, documenting the installation. Training Comprehensive digital introductory modules including technical concepts and personal/professional development. Level 4 Network Engineer apprenticeship standard. e learning training materials. Specialist CompTIA vendor qualifications. Virtual classroom training on the CompTIA vendor qualifications. Access to uCertify training platform; core learning materials, assessments, and practical hands on labs. Monthly assessor visits and competency checks. 9 am - 5 pm Support desk for technical support. Desired Skills Must have GCSE pass grades or equivalent in English and Math. Must have IT specific qualification at either A level or Level 3 Apprenticeship in Science, Design & Tech, Computer Science, or other relevant qualifications. Good communication skills. Must have relevant experience in an IT and/or networking related role. Must have experience in a technical support environment. Good practical skills, e.g. able to use power tools, ladders, etc. Full and valid UK driving licence. Roadworthy car with valid insurance allowing you to travel on business work. Technical knowledge of WAN and LAN networking technologies. Fault finding and technical troubleshooting. Networking infrastructure - switching, routing and firewall. Working Week Full time, 37.5 hours per week. Salary £21,000 per annum negotiable dependent on experience, 28 days holidays including bank holidays. Expected Duration 18 months with 4 months End Point Assessment. Where a Primary Goal Apprenticeship Can Take You This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Disability Confident Primary Goal is committed to being a Disability Confident Training Provider and will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team.
07/07/2026
Full time
Qualifications CompTIA Network + CompTIA Server + CompTIA Security + CompTIA Cloud + About The Employer Daconi are a systems integrator that leverages wireless technology to provide real time control systems for demanding applications and stand alone solutions from indoor WiFi to outdoor symmetrical Multi Gigabit point to point links. Daconi provide cost effective solutions to educational, enterprise, industrial and agricultural sectors. As an apprentice you'll gain hands on experience of advanced surveying tools while working alongside experienced engineers and studying toward a nationally recognised qualification. What You Will Be Doing Support service users with technical IT related issues, integrating digital technologies and developing digital solutions. This could involve email, telephone or face to face support on infrastructure, network principles, systems and architecture, mobility, device and cloud fundamentals. Apprentice will also have the opportunity to engage with a range of media and software, both on a development and operational level. Working on all aspects of networking including WiFi, VOIP, CCTV and switching covering: Support of customer deployments - mainly office based using remote access to troubleshoot issues, monitor performance and manage change requests, documenting changes. Surveying new opportunities - at the end customer site using advanced tools to gather customer requirements and drafting proposed solutions. Installation - involves configuration of equipment in the office prior to installation at the customer's site. Includes: Preparation for an installation: checking materials and tools are ready and correct for the install, loading vehicles. Compliance with site health and safety requirements, handling tools and materials, use of ladders and MEWP's. Installation: data cabling, terminating & testing, equipment and verifying correct operation. Post installation: performing post installation surveys, checking tools and test equipment are correct before leaving site, loading vehicles, recycling waste materials, documenting the installation. Training Comprehensive digital introductory modules including technical concepts and personal/professional development. Level 4 Network Engineer apprenticeship standard. e learning training materials. Specialist CompTIA vendor qualifications. Virtual classroom training on the CompTIA vendor qualifications. Access to uCertify training platform; core learning materials, assessments, and practical hands on labs. Monthly assessor visits and competency checks. 9 am - 5 pm Support desk for technical support. Desired Skills Must have GCSE pass grades or equivalent in English and Math. Must have IT specific qualification at either A level or Level 3 Apprenticeship in Science, Design & Tech, Computer Science, or other relevant qualifications. Good communication skills. Must have relevant experience in an IT and/or networking related role. Must have experience in a technical support environment. Good practical skills, e.g. able to use power tools, ladders, etc. Full and valid UK driving licence. Roadworthy car with valid insurance allowing you to travel on business work. Technical knowledge of WAN and LAN networking technologies. Fault finding and technical troubleshooting. Networking infrastructure - switching, routing and firewall. Working Week Full time, 37.5 hours per week. Salary £21,000 per annum negotiable dependent on experience, 28 days holidays including bank holidays. Expected Duration 18 months with 4 months End Point Assessment. Where a Primary Goal Apprenticeship Can Take You This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Disability Confident Primary Goal is committed to being a Disability Confident Training Provider and will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team.
PRIMARY GOAL LTD is seeking a passionate and customer-focused 1st Line IT Service Desk Analyst to join its central IT team in Market Harborough. This role offers an excellent opportunity to develop your IT career while supporting schools across our Multi-Academy Trust. The successful candidate will provide professional IT support, troubleshoot issues, and assist with IT documentation. A proactive approach and a passion for technology are essential. The position offers a competitive salary range of £25,191 to £26,409 for 37 hours of work per week.
06/07/2026
Full time
PRIMARY GOAL LTD is seeking a passionate and customer-focused 1st Line IT Service Desk Analyst to join its central IT team in Market Harborough. This role offers an excellent opportunity to develop your IT career while supporting schools across our Multi-Academy Trust. The successful candidate will provide professional IT support, troubleshoot issues, and assist with IT documentation. A proactive approach and a passion for technology are essential. The position offers a competitive salary range of £25,191 to £26,409 for 37 hours of work per week.
Join our Trust IT Team and make a real difference Are you passionate about technology and enjoy helping people solve problems? We're looking for an enthusiastic and customer focused 1st Line IT Service Desk Analyst to join our central IT team, supporting schools across our Multi Academy Trust. This is an excellent opportunity to develop your IT career in a varied, supportive environment where you'll gain hands on experience across Microsoft 365, networking, cloud technologies, user support and IT projects. What you'll do As the first point of contact for IT support, you'll: Provide friendly, professional 1st line IT support via phone, email and remote assistance. Log, manage and resolve support requests through our IT Service Desk. Troubleshoot hardware, software and Microsoft 365 issues using our knowledge base. Create user accounts, reset passwords and administer Teams and email services. Escalate more complex issues to our 2nd Line team when needed. Help maintain accurate IT documentation and support Trust wide IT projects. Occasionally visit schools across the Trust to provide on site support. What we're looking for You'll have: A passion for IT and delivering excellent customer service. Good knowledge of Windows PCs and Microsoft technologies. An understanding of networking fundamentals. Strong communication and problem solving skills. A proactive, organised and flexible approach to work. Desirable: Experience working in an IT support environment. Knowledge of Microsoft 365 and cloud services. Experience working in a school or education setting. A full UK driving licence. Why join us? Develop your technical skills across a wide range of technologies. Be part of a collaborative and supportive central IT team. Gain experience supporting multiple schools and large scale IT projects. Make a meaningful impact by helping staff and students stay connected and productive. The Trust is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to an Enhanced DBS check and all relevant pre employment checks. Salary and hours Post Title: 1st Line IT Service Desk Analyst Responsible to: IT Manager Grade: Grade 5/6 £25,191 - £26,409 Hours: 37 hours per week, 52 weeks per year Location: Market Harborough
06/07/2026
Full time
Join our Trust IT Team and make a real difference Are you passionate about technology and enjoy helping people solve problems? We're looking for an enthusiastic and customer focused 1st Line IT Service Desk Analyst to join our central IT team, supporting schools across our Multi Academy Trust. This is an excellent opportunity to develop your IT career in a varied, supportive environment where you'll gain hands on experience across Microsoft 365, networking, cloud technologies, user support and IT projects. What you'll do As the first point of contact for IT support, you'll: Provide friendly, professional 1st line IT support via phone, email and remote assistance. Log, manage and resolve support requests through our IT Service Desk. Troubleshoot hardware, software and Microsoft 365 issues using our knowledge base. Create user accounts, reset passwords and administer Teams and email services. Escalate more complex issues to our 2nd Line team when needed. Help maintain accurate IT documentation and support Trust wide IT projects. Occasionally visit schools across the Trust to provide on site support. What we're looking for You'll have: A passion for IT and delivering excellent customer service. Good knowledge of Windows PCs and Microsoft technologies. An understanding of networking fundamentals. Strong communication and problem solving skills. A proactive, organised and flexible approach to work. Desirable: Experience working in an IT support environment. Knowledge of Microsoft 365 and cloud services. Experience working in a school or education setting. A full UK driving licence. Why join us? Develop your technical skills across a wide range of technologies. Be part of a collaborative and supportive central IT team. Gain experience supporting multiple schools and large scale IT projects. Make a meaningful impact by helping staff and students stay connected and productive. The Trust is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to an Enhanced DBS check and all relevant pre employment checks. Salary and hours Post Title: 1st Line IT Service Desk Analyst Responsible to: IT Manager Grade: Grade 5/6 £25,191 - £26,409 Hours: 37 hours per week, 52 weeks per year Location: Market Harborough
Come and join our wonderful team at Exascale, Telford We are recruiting a Technical Support Apprentice - Level 4 Role Overview To support, document and enhance both the core and edge networks operated and owned by Exascale Ltd. This role will also cover integration of billing systems with the network equipment for client / end user billing and authorisation of use. Enhance operational support systems (OSS) with development into AI control of day-to-day monitoring. The technical support apprentice will be a key member of the company which ensures the long term commitment of Exascale to this person, additional training above the apprenticeship course will involve equipment manufacturers courses on specific items used within the networks along with bespoke software training courses. Exascale's network is located across the UK with two sites in Europe (Amsterdam & Frankfurt), the apprentice will be required to visit some of these locations to perform patching, upgrades, hardware additions or removals. Site visits may also be required for fault finding assistance. (Locations are:- all 5 Telehouse London sites, both Telecity sites in Manchester, Exascale own data centre and Midlands Internet Exchange site in Wolverhampton along with other various data centres) Technical Stuff Exascale's core network is built mainly on Cisco and Aristo Switches, Routers and Firewalls functioning on OSPF, BGP, DHCP protocols. VLANS and firewalls with authentication servers integrated to the radius billing platform. Management systems operate on Windows & Linux, Telnet, SSH and web access allow remote management of all the various components in the core and edge networks. Key Projects The apprentice will work on several key projects over the apprenticeship period; these include but are not limited to: Discover and document the core network building documentation to ISO9001 and ISO27001 standards. Discover and document the edge network again, building documentation according to the ISO9001 and ISO27001 standards. Work with the network architect to develop and future proof the core network. Play a key role in moving network operations towards AI systems and integration. What we are looking for Ideal candidate must have motivation, enthusiasm, no attitude, thirst to learn, good communications skills both written and verbal, hands on, logical, well presented (for customer visits and meetings), python, windows, Linux, fibre, server, website, network, AI. Ideal person should be able to drive or have the ability to drive. Not scared of web cams for teams / zoom calls. Academic Good Maths & English (ability to demonstrate both, not necessarily after perfect grades as the company understands there are rocket scientists out there who can not perform in exam situations). Physics, science, IT, bias, ability to code is an advantage but not essential. The applicants should also be able to pass basic checks (UBR or BS7858) and social media checking. Salary Details Salary starting at £18.5k during the probationary period increasing to £19.5k then increasing against performance targets. This role is based in the Exascale Head Office, Hortonwood, Telford. Exascale is an equal opportunity employer.
29/06/2026
Full time
Come and join our wonderful team at Exascale, Telford We are recruiting a Technical Support Apprentice - Level 4 Role Overview To support, document and enhance both the core and edge networks operated and owned by Exascale Ltd. This role will also cover integration of billing systems with the network equipment for client / end user billing and authorisation of use. Enhance operational support systems (OSS) with development into AI control of day-to-day monitoring. The technical support apprentice will be a key member of the company which ensures the long term commitment of Exascale to this person, additional training above the apprenticeship course will involve equipment manufacturers courses on specific items used within the networks along with bespoke software training courses. Exascale's network is located across the UK with two sites in Europe (Amsterdam & Frankfurt), the apprentice will be required to visit some of these locations to perform patching, upgrades, hardware additions or removals. Site visits may also be required for fault finding assistance. (Locations are:- all 5 Telehouse London sites, both Telecity sites in Manchester, Exascale own data centre and Midlands Internet Exchange site in Wolverhampton along with other various data centres) Technical Stuff Exascale's core network is built mainly on Cisco and Aristo Switches, Routers and Firewalls functioning on OSPF, BGP, DHCP protocols. VLANS and firewalls with authentication servers integrated to the radius billing platform. Management systems operate on Windows & Linux, Telnet, SSH and web access allow remote management of all the various components in the core and edge networks. Key Projects The apprentice will work on several key projects over the apprenticeship period; these include but are not limited to: Discover and document the core network building documentation to ISO9001 and ISO27001 standards. Discover and document the edge network again, building documentation according to the ISO9001 and ISO27001 standards. Work with the network architect to develop and future proof the core network. Play a key role in moving network operations towards AI systems and integration. What we are looking for Ideal candidate must have motivation, enthusiasm, no attitude, thirst to learn, good communications skills both written and verbal, hands on, logical, well presented (for customer visits and meetings), python, windows, Linux, fibre, server, website, network, AI. Ideal person should be able to drive or have the ability to drive. Not scared of web cams for teams / zoom calls. Academic Good Maths & English (ability to demonstrate both, not necessarily after perfect grades as the company understands there are rocket scientists out there who can not perform in exam situations). Physics, science, IT, bias, ability to code is an advantage but not essential. The applicants should also be able to pass basic checks (UBR or BS7858) and social media checking. Salary Details Salary starting at £18.5k during the probationary period increasing to £19.5k then increasing against performance targets. This role is based in the Exascale Head Office, Hortonwood, Telford. Exascale is an equal opportunity employer.
PRIMARY GOAL LTD is seeking a Technical Support Apprentice - Level 4 to join their team in Telford. The role involves supporting core and edge networks, integrating billing systems, and conducting site visits for network upgrades. The ideal candidate should possess good communication skills, a willingness to learn, and a foundation in Maths and English. The salary starts at £18.5k, increasing with performance.
29/06/2026
Full time
PRIMARY GOAL LTD is seeking a Technical Support Apprentice - Level 4 to join their team in Telford. The role involves supporting core and edge networks, integrating billing systems, and conducting site visits for network upgrades. The ideal candidate should possess good communication skills, a willingness to learn, and a foundation in Maths and English. The salary starts at £18.5k, increasing with performance.
St Patrick's RC High School are seeking an ICT Support Technician Apprentice to join our wonderful team. Core purpose The IT department is responsible for resolving any IT related faults quickly and efficiently, including a broad range of queries from resetting passwords to system diagnostics, plus enhancing and developing the IT provision extended within the school Role Specific Responsibilities Support and maintain the School's IT systems. Provide efficient IT support to all teachers, support staff and students. Escalate IT issues to the IT Manager where necessary. Retain ownership of incidents and monitor until satisfactory resolution is achieved. Follow established procedures for service requests, utilising a ticketing system to prioritise, handle and manage issues and queries. Diagnose and resolve technical issues. Support the IT Manager in undertaking IT projects as instructed by the IT Manager. Support the IT Manager to maintain the 3-year rolling plan. Provide desktop and server support; set up, configure and install authorised software to new IT equipment. Ensure security and upgrades are applied to desktops and laptops/chromebooks. Fault find existing IT equipment. Ensure asset register and licensing records are kept up to date at all times. On-site support for school events, including evening events. General Responsibilities (all staff) To perform duties and attend meetings as reasonably required. To participate in the school's performance management scheme. To undergo in-service training where required and to share expertise and skills with others. To contribute to the school's pastoral system. To observe and implement current school policies and good practice. To contribute to the overall Catholic ethos/work/aims of the school. To carry out such particular duties as the Headteacher may reasonably direct from time to time. Person Specification Experience - the post holder will have Excellent communication skills both written and verbal. Proactive nature and good initiative with the ability to solve problems. Empathetic attitude with the ability to build excellent rapport with users. Remain calm under pressure. Good working knowledge of Microsoft Office. Professional knowledge and qualifications - the post holder will Hold GCSE or equivalent (NVQ level 2) passes in English and Mathematics (literacy and numeracy). Know the importance of child protection and the safeguarding implications of their role. Skills and Attributes required Flexible, resilient and resourceful. An effective member of a team. Able to consistently display moral, intellectual and personal integrity. Effective in time management. Effective and efficient in their organisation and administrative skills. Committed to continual personal and professional development. Salary Grade1A - £25,246
28/06/2026
Full time
St Patrick's RC High School are seeking an ICT Support Technician Apprentice to join our wonderful team. Core purpose The IT department is responsible for resolving any IT related faults quickly and efficiently, including a broad range of queries from resetting passwords to system diagnostics, plus enhancing and developing the IT provision extended within the school Role Specific Responsibilities Support and maintain the School's IT systems. Provide efficient IT support to all teachers, support staff and students. Escalate IT issues to the IT Manager where necessary. Retain ownership of incidents and monitor until satisfactory resolution is achieved. Follow established procedures for service requests, utilising a ticketing system to prioritise, handle and manage issues and queries. Diagnose and resolve technical issues. Support the IT Manager in undertaking IT projects as instructed by the IT Manager. Support the IT Manager to maintain the 3-year rolling plan. Provide desktop and server support; set up, configure and install authorised software to new IT equipment. Ensure security and upgrades are applied to desktops and laptops/chromebooks. Fault find existing IT equipment. Ensure asset register and licensing records are kept up to date at all times. On-site support for school events, including evening events. General Responsibilities (all staff) To perform duties and attend meetings as reasonably required. To participate in the school's performance management scheme. To undergo in-service training where required and to share expertise and skills with others. To contribute to the school's pastoral system. To observe and implement current school policies and good practice. To contribute to the overall Catholic ethos/work/aims of the school. To carry out such particular duties as the Headteacher may reasonably direct from time to time. Person Specification Experience - the post holder will have Excellent communication skills both written and verbal. Proactive nature and good initiative with the ability to solve problems. Empathetic attitude with the ability to build excellent rapport with users. Remain calm under pressure. Good working knowledge of Microsoft Office. Professional knowledge and qualifications - the post holder will Hold GCSE or equivalent (NVQ level 2) passes in English and Mathematics (literacy and numeracy). Know the importance of child protection and the safeguarding implications of their role. Skills and Attributes required Flexible, resilient and resourceful. An effective member of a team. Able to consistently display moral, intellectual and personal integrity. Effective in time management. Effective and efficient in their organisation and administrative skills. Committed to continual personal and professional development. Salary Grade1A - £25,246
PRIMARY GOAL LTD in Telford is seeking a Technical Support Apprentice to support and enhance their networks. This role includes documentation and integration of billing systems, along with training in specific equipment and software. The ideal candidate will have motivation, good communication skills, and a willingness to learn. Salary starts at £18.5k during probation, rising to £19.5k based on performance targets.
27/06/2026
Full time
PRIMARY GOAL LTD in Telford is seeking a Technical Support Apprentice to support and enhance their networks. This role includes documentation and integration of billing systems, along with training in specific equipment and software. The ideal candidate will have motivation, good communication skills, and a willingness to learn. Salary starts at £18.5k during probation, rising to £19.5k based on performance targets.
PRIMARY GOAL LTD seeks an ICT Network Manager to manage the school's network infrastructure and oversee the information management systems. The role involves technical support, ensuring data protection, and managing budgets. Key responsibilities include maintaining network operational efficiency, producing audits and reports on ICT use, and training staff. The salary range is between £32,597 and £35,412.
25/06/2026
Full time
PRIMARY GOAL LTD seeks an ICT Network Manager to manage the school's network infrastructure and oversee the information management systems. The role involves technical support, ensuring data protection, and managing budgets. Key responsibilities include maintaining network operational efficiency, producing audits and reports on ICT use, and training staff. The salary range is between £32,597 and £35,412.
St Patricks RC High School are seeking an ICT Network Manager to join our wonderful team. The Role: Manage the School's network infrastructure, servers and workstations Oversee the technical operation of the School's Information Management System (SIMS) software and Financial Management Systems (FMS), advising as appropriate Responsible for regular maintenance programme and resolving failures in hardware and software and ensuring appropriate 'housekeeping' tasks are implemented Ensure that the network is operational developing network solutions throughout the School, to meet curriculum and administrative needs Ensure that daily back up and appropriate back up protocols are implemented and that a disaster recovery plan is in place Maintain a comprehensive database of all support requests Advise teaching staff on the likely compatibility of new software / hardware; install software / hardware as requested by staff and maintain a record of all installations carried out Assist in the development of School Policies and procedures for the safe and appropriate use of ICT Produce audits and reports on ICT use and costs, demonstrate best value in provision of products and services Ensure all licences are in place as appropriate and to instil a respect for copyright issues within the School Implement and monitor the School's practices for data protection, internet use, email, security and ICT resource management Train staff on the wide range of applications used in School Set up security parameters and ensure virus checks are implemented Be responsible for the management of the School's website and ensure compliance Design and implement changes to School's ICT software and hardware and liaise with consultants on the specifications of new software / hardware and upgrades as appropriate Manage existing technical support agreements and service level agreements with outside agencies as necessary, in conjunction with the School's Finance Department Manage the School's ICT inventory of hardware and software Manage the ICT maintenance budget and to arrange related purchases, this includes contact with suppliers, negotiating to ensure value for money, ordering equipment together with checking and storing equipment / software as appropriate Manage the ICT Technician, including training and appraisal Comply with policies and procedures relating to child protection, health, safety, welfare, security, confidentiality and data protection, reporting any concerns to the appropriate person Salary: Grade 3A - £32,597 to £35,412
23/06/2026
Full time
St Patricks RC High School are seeking an ICT Network Manager to join our wonderful team. The Role: Manage the School's network infrastructure, servers and workstations Oversee the technical operation of the School's Information Management System (SIMS) software and Financial Management Systems (FMS), advising as appropriate Responsible for regular maintenance programme and resolving failures in hardware and software and ensuring appropriate 'housekeeping' tasks are implemented Ensure that the network is operational developing network solutions throughout the School, to meet curriculum and administrative needs Ensure that daily back up and appropriate back up protocols are implemented and that a disaster recovery plan is in place Maintain a comprehensive database of all support requests Advise teaching staff on the likely compatibility of new software / hardware; install software / hardware as requested by staff and maintain a record of all installations carried out Assist in the development of School Policies and procedures for the safe and appropriate use of ICT Produce audits and reports on ICT use and costs, demonstrate best value in provision of products and services Ensure all licences are in place as appropriate and to instil a respect for copyright issues within the School Implement and monitor the School's practices for data protection, internet use, email, security and ICT resource management Train staff on the wide range of applications used in School Set up security parameters and ensure virus checks are implemented Be responsible for the management of the School's website and ensure compliance Design and implement changes to School's ICT software and hardware and liaise with consultants on the specifications of new software / hardware and upgrades as appropriate Manage existing technical support agreements and service level agreements with outside agencies as necessary, in conjunction with the School's Finance Department Manage the School's ICT inventory of hardware and software Manage the ICT maintenance budget and to arrange related purchases, this includes contact with suppliers, negotiating to ensure value for money, ordering equipment together with checking and storing equipment / software as appropriate Manage the ICT Technician, including training and appraisal Comply with policies and procedures relating to child protection, health, safety, welfare, security, confidentiality and data protection, reporting any concerns to the appropriate person Salary: Grade 3A - £32,597 to £35,412
PRIMARY GOAL LTD is looking for an ICT Network Manager at St Patricks RC High School in Manchester. The successful candidate will manage the school's network and infrastructure while ensuring compliance with data protection and security protocols. The role requires experience in network management and an understanding of school systems, alongside responsibilities such as training staff and managing IT budgets. The salary grade is £32,597 to £35,412, making it a competitive position.
23/06/2026
Full time
PRIMARY GOAL LTD is looking for an ICT Network Manager at St Patricks RC High School in Manchester. The successful candidate will manage the school's network and infrastructure while ensuring compliance with data protection and security protocols. The role requires experience in network management and an understanding of school systems, alongside responsibilities such as training staff and managing IT budgets. The salary grade is £32,597 to £35,412, making it a competitive position.