Ref 85815 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location Unit B8 Queenslie Industrial Estate, Glasgow, G33 4DB Salary £17,000 per annum Closing date 26/05/2026 Valley Group was founded in 2014 as Valley Electrical Services by our Managing Director, Sean Harkin. Today, they are a leading provider of building services, compliance, refurbishment, energy efficiency, and other associated services. Valley Group are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Glasgow office. Responsibilities Process purchase invoices, credit notes, and employee expenses using cloud-based accounting software including Xero, ensuring accurate and efficient digital transaction processing. Verify and reconcile supplier statements across digital finance systems to maintain accurate records and quickly identify and resolve discrepancies. Manage digital invoice approval workflows to ensure all transactions are authorised in accordance with company financial controls and internal policies. Maintain accurate, up-to-date, and audit-ready digital records of all purchase transactions within cloud accounting platforms. Use Microsoft Outlook, Microsoft Teams, and Microsoft Excel as part of daily operations to communicate with suppliers, collaborate with colleagues, and manage financial data efficiently. Support HR and administrative processes through digital HR platforms such as BrightHR, helping maintain organised employee records and compliance documentation. What do they need from you? Someone passionate to learn and develop their career. Someone with an outgoing and confident personality. Salary: £17,000 per annum. Working hours: Monday - Friday 8am - 4:30pm. 30 days annual leave. Free onsite parking Track record of apprentices being offered full time positions and progression opportunities upon completion of apprenticeship. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
17/05/2026
Full time
Ref 85815 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location Unit B8 Queenslie Industrial Estate, Glasgow, G33 4DB Salary £17,000 per annum Closing date 26/05/2026 Valley Group was founded in 2014 as Valley Electrical Services by our Managing Director, Sean Harkin. Today, they are a leading provider of building services, compliance, refurbishment, energy efficiency, and other associated services. Valley Group are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Glasgow office. Responsibilities Process purchase invoices, credit notes, and employee expenses using cloud-based accounting software including Xero, ensuring accurate and efficient digital transaction processing. Verify and reconcile supplier statements across digital finance systems to maintain accurate records and quickly identify and resolve discrepancies. Manage digital invoice approval workflows to ensure all transactions are authorised in accordance with company financial controls and internal policies. Maintain accurate, up-to-date, and audit-ready digital records of all purchase transactions within cloud accounting platforms. Use Microsoft Outlook, Microsoft Teams, and Microsoft Excel as part of daily operations to communicate with suppliers, collaborate with colleagues, and manage financial data efficiently. Support HR and administrative processes through digital HR platforms such as BrightHR, helping maintain organised employee records and compliance documentation. What do they need from you? Someone passionate to learn and develop their career. Someone with an outgoing and confident personality. Salary: £17,000 per annum. Working hours: Monday - Friday 8am - 4:30pm. 30 days annual leave. Free onsite parking Track record of apprentices being offered full time positions and progression opportunities upon completion of apprenticeship. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Ref 85821 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location Motherwell Food Park, Bellshill, Lanarkshire, ML4 3NP Salary £18,000 per annum Closing date 28/05/2026 Courier Connections are a courier and distribution company providing reliable same day, next day, palletised, and international delivery services. With a strong presence in Scotland and part of the EFS Global group, they operate multiple depots and a large vehicle fleet to support efficient UK wide and European logistics, alongside secure warehousing solutions. They are looking for a motivated individual to join their team! What will I be doing? First responder to incoming enquiries from clients and acting as first response for the office email ticketing system on Microsoft Outlook. This will involve triaging phone calls and ticketed emails to the relevant team member Become a "superuser" on Vigo - transport management software - tracking pallets and visibility, managing routings and handling daily operations for haulage and distribution to ensure smooth business operations Maintain and organising the digital filing system on their internal bespoke filing system Updating customers and internal databases using Pallet Track, to ensure all information logged is up-to-date both internally and externally Utilising Samsara - fleet management system - to monitor tracking of vehicles and updating route plans with any changes, ensuring accurate updates and visibility to customers Using Microsoft Excel to input and update data to internal spreadsheets, ensuring accurate information and efficient cross-communication between teams and drivers Collaborate and communicate with team members to process documents in a timely manner to ensure workflow What you'll bring: A genuine eagerness to learn and develop new skills Strong communication skills and a collaborative mindset A proactive attitude - willing to ask questions, seek feedback, and take initiative Reliability, punctuality, and a commitment to completing the apprenticeship program Salary: £18,000 per annum Working hours: Monday to Friday, 9am - 5pm Why you'll love it here: Structured learning plan with clear milestones and feedback One on one mentorship from experienced professionals A friendly, inclusive workplace where your growth is our priority On site parking and good public transport links 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
17/05/2026
Full time
Ref 85821 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location Motherwell Food Park, Bellshill, Lanarkshire, ML4 3NP Salary £18,000 per annum Closing date 28/05/2026 Courier Connections are a courier and distribution company providing reliable same day, next day, palletised, and international delivery services. With a strong presence in Scotland and part of the EFS Global group, they operate multiple depots and a large vehicle fleet to support efficient UK wide and European logistics, alongside secure warehousing solutions. They are looking for a motivated individual to join their team! What will I be doing? First responder to incoming enquiries from clients and acting as first response for the office email ticketing system on Microsoft Outlook. This will involve triaging phone calls and ticketed emails to the relevant team member Become a "superuser" on Vigo - transport management software - tracking pallets and visibility, managing routings and handling daily operations for haulage and distribution to ensure smooth business operations Maintain and organising the digital filing system on their internal bespoke filing system Updating customers and internal databases using Pallet Track, to ensure all information logged is up-to-date both internally and externally Utilising Samsara - fleet management system - to monitor tracking of vehicles and updating route plans with any changes, ensuring accurate updates and visibility to customers Using Microsoft Excel to input and update data to internal spreadsheets, ensuring accurate information and efficient cross-communication between teams and drivers Collaborate and communicate with team members to process documents in a timely manner to ensure workflow What you'll bring: A genuine eagerness to learn and develop new skills Strong communication skills and a collaborative mindset A proactive attitude - willing to ask questions, seek feedback, and take initiative Reliability, punctuality, and a commitment to completing the apprenticeship program Salary: £18,000 per annum Working hours: Monday to Friday, 9am - 5pm Why you'll love it here: Structured learning plan with clear milestones and feedback One on one mentorship from experienced professionals A friendly, inclusive workplace where your growth is our priority On site parking and good public transport links 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Ref 85844 Programme England DXD IT Azure Cloud Support Specialist Level 3 Area of interest IT Working location Meteor House, First Avenue, Finningley, South Yorkshire, DN9 3GA Salary £20,000 per annum Closing date 10/06/2026 Connectus Group Limited has over 20 years of experience delivering managed services to public sector clients, technology partners, schools, SMEs, and large corporations across the UK. Our solutions empower businesses to work faster, smarter, and more securely. We offer services in connectivity, network and cybersecurity, voice, IT support, and data storage and backup Responsibilities Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations and troubleshooting Assist in building and supporting VOIP platforms and full-fibre networks Maintain accurate documentation for hardware and software systems Support senior engineers on projects and complex faults Windows 11 and Office 365 Basic networking concepts LAN/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information For more information please visit the UK ENIC website. Working hours: Monday to Friday, 8am - 5pm Extra holiday for your birthday Ability to take up to 5x unpaid annual leave days Length of service awards Free on-site parking Study support Team-building and social events Free tickets to sporting events with hospitality Opportunity to progress within a growing technical organisation. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
17/05/2026
Full time
Ref 85844 Programme England DXD IT Azure Cloud Support Specialist Level 3 Area of interest IT Working location Meteor House, First Avenue, Finningley, South Yorkshire, DN9 3GA Salary £20,000 per annum Closing date 10/06/2026 Connectus Group Limited has over 20 years of experience delivering managed services to public sector clients, technology partners, schools, SMEs, and large corporations across the UK. Our solutions empower businesses to work faster, smarter, and more securely. We offer services in connectivity, network and cybersecurity, voice, IT support, and data storage and backup Responsibilities Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations and troubleshooting Assist in building and supporting VOIP platforms and full-fibre networks Maintain accurate documentation for hardware and software systems Support senior engineers on projects and complex faults Windows 11 and Office 365 Basic networking concepts LAN/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information For more information please visit the UK ENIC website. Working hours: Monday to Friday, 8am - 5pm Extra holiday for your birthday Ability to take up to 5x unpaid annual leave days Length of service awards Free on-site parking Study support Team-building and social events Free tickets to sporting events with hospitality Opportunity to progress within a growing technical organisation. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Support Warehouse Ltd. is offering an IT Support Professional Apprenticeship in Glasgow. No prior experience is needed; just a willingness to learn and solve problems. You will learn on the job, gaining hands-on experience while pursuing a funded SCQF Level 8 Digital Technology Apprenticeship. Benefits include a funded qualification, 30 days of holiday, free meals, and discounts on services. Full-time role with a range of shift patterns, providing a strong foundation for career growth in IT.
17/05/2026
Full time
Support Warehouse Ltd. is offering an IT Support Professional Apprenticeship in Glasgow. No prior experience is needed; just a willingness to learn and solve problems. You will learn on the job, gaining hands-on experience while pursuing a funded SCQF Level 8 Digital Technology Apprenticeship. Benefits include a funded qualification, 30 days of holiday, free meals, and discounts on services. Full-time role with a range of shift patterns, providing a strong foundation for career growth in IT.
Ref 85827 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location Studio 2001, Mile End Mill, Abbey Mill Business Centre Ltd, 12 Seedhill Road, Paisley, PA1 1JS Salary £16,000 - £17,000 per annum Closing date 02/06/2026 McKellar Accountancy is a Paisley based company committed to growing locally, valuing staff development and confidence. We believe happy staff equals better performance. We are seeking a motivated and enthusiastic individual to join our team as an apprentice. In this role, you will play a crucial part in supporting office operations, gaining hands on experience in various accounting aspects, and contributing to the growth of our firm. This is an excellent opportunity for someone who is looking to kick start a career in this industry! Responsibilities Become a systems expert on Bright Manager, updating and maintaining accurate client and learner records, ensuring information is consistent, complete, and GDPR compliant First response to managing diaries, schedule meetings, handle correspondence, and maintain accurate digital filing systems Assist with invoicing and credit control activities using Xero, including raising invoices, recording payments, and monitoring outstanding balances Support compliance and accountancy tasks by completing process checklists, uploading documentation, and assisting with reporting requirements Learn and use Bright Manager for learner management, progress tracking, and client tasks Using collaborative tech such as Teams, email, calendars, and document management tools to support day to day operations Assist with ad hoc projects and provide wider team support by following instructions, using relevant systems, and meeting business deadlines Required skills Strong attention to detail and organizational skills Excellent communication and interpersonal skills Proficiency in Microsoft Office or willingness to learn (Word, Excel, Outlook) Ability to learn and adapt to new accounting software A strong desire to pursue a career in accounting Working week 35 hours per week, Monday to Friday, 9am - 5pm Benefits On the job training and mentorship Opportunities for professional development and growth within the firm Exposure to various aspects of accounting A supportive and collaborative work environment Opportunity to progress onto a Business Management Degree after completion of this apprenticeship On completion, you receive a nationally recognised qualification at SCQF Level 6 There will be opportunity for career progression within the business on completion of the apprenticeship.
16/05/2026
Full time
Ref 85827 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location Studio 2001, Mile End Mill, Abbey Mill Business Centre Ltd, 12 Seedhill Road, Paisley, PA1 1JS Salary £16,000 - £17,000 per annum Closing date 02/06/2026 McKellar Accountancy is a Paisley based company committed to growing locally, valuing staff development and confidence. We believe happy staff equals better performance. We are seeking a motivated and enthusiastic individual to join our team as an apprentice. In this role, you will play a crucial part in supporting office operations, gaining hands on experience in various accounting aspects, and contributing to the growth of our firm. This is an excellent opportunity for someone who is looking to kick start a career in this industry! Responsibilities Become a systems expert on Bright Manager, updating and maintaining accurate client and learner records, ensuring information is consistent, complete, and GDPR compliant First response to managing diaries, schedule meetings, handle correspondence, and maintain accurate digital filing systems Assist with invoicing and credit control activities using Xero, including raising invoices, recording payments, and monitoring outstanding balances Support compliance and accountancy tasks by completing process checklists, uploading documentation, and assisting with reporting requirements Learn and use Bright Manager for learner management, progress tracking, and client tasks Using collaborative tech such as Teams, email, calendars, and document management tools to support day to day operations Assist with ad hoc projects and provide wider team support by following instructions, using relevant systems, and meeting business deadlines Required skills Strong attention to detail and organizational skills Excellent communication and interpersonal skills Proficiency in Microsoft Office or willingness to learn (Word, Excel, Outlook) Ability to learn and adapt to new accounting software A strong desire to pursue a career in accounting Working week 35 hours per week, Monday to Friday, 9am - 5pm Benefits On the job training and mentorship Opportunities for professional development and growth within the firm Exposure to various aspects of accounting A supportive and collaborative work environment Opportunity to progress onto a Business Management Degree after completion of this apprenticeship On completion, you receive a nationally recognised qualification at SCQF Level 6 There will be opportunity for career progression within the business on completion of the apprenticeship.
Support Warehouse Ltd. is offering a Digital Applications Support apprenticeship in Bellshill, Scotland. The role involves responding to client enquiries, managing documentation, and utilizing software like Vigo and Samsara. Ideal candidates should possess strong communication skills, eagerness to learn, and a commitment to completing the apprenticeship. The position offers a salary of £18,000 per annum and opportunities for career growth within a supportive environment.
16/05/2026
Full time
Support Warehouse Ltd. is offering a Digital Applications Support apprenticeship in Bellshill, Scotland. The role involves responding to client enquiries, managing documentation, and utilizing software like Vigo and Samsara. Ideal candidates should possess strong communication skills, eagerness to learn, and a commitment to completing the apprenticeship. The position offers a salary of £18,000 per annum and opportunities for career growth within a supportive environment.
Ref 85744 Programme Scotland IT IT Support Professional SCQF Level 8 Area of interest IT Working location 7 Greens Road, Cumbernauld, Lanarkshire, G67 2TU Salary £23,000 - £26,500 per annum Closing date 18/05/2026 Looking for a role where you feel part of a friendly team, and earn a great salary? About the role If you're interested in tech, enjoy solving problems, or just want a job where you learn loads while getting paid, this could be perfect for you. Farmfoods is a long running, friendly family business. Their IT team helps keep shops and warehouses running across the UK, and now you could be part of that team. You don't need experience. Just curiosity and a willingness to learn. You will be supported all the way! What you'll do You'll learn everything on the job, including how to: Help team members solve their IT problems Fix basic hardware, software and network issues Set up and look after devices Study for your SCQF Level 8 Digital Technology Apprenticeship What they need from you National 5 Maths & English (C or above) Willing to learn and study alongside work Right to work in the UK Driving licence helpful (not essential) Working week: 40 hours per week, shift patterns of 7am - 4pm / 8am - 5pm / 9am - 6pm, working 5 days out of 7 (including weekends) What you'll get A funded apprenticeship qualification Paid study time 30 days holiday Free meals, parking & refreshments Discounts on cinema, gyms, travel + more Life assurance & workplace pension Your future After 12 months, you'll finish with real experience, a recognised qualification, and a strong chance to stay on, with the option to progress to a Level 10 Degree Apprenticeship. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
16/05/2026
Full time
Ref 85744 Programme Scotland IT IT Support Professional SCQF Level 8 Area of interest IT Working location 7 Greens Road, Cumbernauld, Lanarkshire, G67 2TU Salary £23,000 - £26,500 per annum Closing date 18/05/2026 Looking for a role where you feel part of a friendly team, and earn a great salary? About the role If you're interested in tech, enjoy solving problems, or just want a job where you learn loads while getting paid, this could be perfect for you. Farmfoods is a long running, friendly family business. Their IT team helps keep shops and warehouses running across the UK, and now you could be part of that team. You don't need experience. Just curiosity and a willingness to learn. You will be supported all the way! What you'll do You'll learn everything on the job, including how to: Help team members solve their IT problems Fix basic hardware, software and network issues Set up and look after devices Study for your SCQF Level 8 Digital Technology Apprenticeship What they need from you National 5 Maths & English (C or above) Willing to learn and study alongside work Right to work in the UK Driving licence helpful (not essential) Working week: 40 hours per week, shift patterns of 7am - 4pm / 8am - 5pm / 9am - 6pm, working 5 days out of 7 (including weekends) What you'll get A funded apprenticeship qualification Paid study time 30 days holiday Free meals, parking & refreshments Discounts on cinema, gyms, travel + more Life assurance & workplace pension Your future After 12 months, you'll finish with real experience, a recognised qualification, and a strong chance to stay on, with the option to progress to a Level 10 Degree Apprenticeship. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Ref 85835 Programme England DXD IT Azure Cloud Support Specialist Level 3 Area of interest IT Working location 51 Old Hall Street, Liverpool, L3 9PP Salary £20,000 per annum Closing date 08/06/2026 About the role As an IT Support Apprentice, you will assist in delivering IT support services for game development specialists while gaining hands on experience across desktop support, service desk operations, and IT infrastructure. Including game development kits, audio visual technology and telephony. You will work closely with experienced engineers, contributing to day to day support tasks and developing your technical and professional skills. Responsibilities Assist in providing IT support services to game development teams Support the service desk by logging, updating, and resolving tickets within agreed SLAs under supervision Help maintain day to day IT desktop support, including workstations, cabling, telephony, and software Assist with desktop related projects such as workstation upgrades, software deployments, and office moves Carry out installation and basic configuration of hardware and software Support the IT team in maintaining strong working relationships with the Development Studio Help monitor service performance against SLAs and report issues to senior team members Maintain accurate documentation of support activities and solutions What you'll learn Developing knowledge of desktop security and asset management processes Assisting with the management and distribution of IT peripherals Learning how to optimise desktop and workstation performance Gaining exposure to hardware and software selection processes Understanding IT and information security policies and how they are applied in practice Supporting the team in ensuring services align with current security policies and standards What we're looking for A strong interest in IT support and technology Basic understanding of desktop hardware, software, and operating systems (Windows, macOS, or Linux) Willingness to learn about service desk operations and support processes Good problem solving skills and attention to detail Strong communication and interpersonal skills Ability to prioritise tasks and work effectively under guidance A proactive and customer focused mindset The following experience would be beneficial Exposure to IT environments or support roles (e.g., school, personal projects, or work experience) Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP) Interest in the gaming or creative industry Awareness of ITIL or IT service management concepts Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject Working hours 37.5 hours per week, 9am to 5:30pm with a 1 hour unpaid lunch break. PlayStation perks such as free 1st party games and free PlayStation Plus subscription Life assurance Income protection BUPA private medical & dental insurance 25 days annual leave per year, plus discretionary 3 day summer wellness break and discretionary shut down over Christmas Buy or sell up to 5 days holiday Family friendly parental leave policies Up to 35% off Sony brand products Subsidised on site café On site gym Free eye test and glasses voucher As well as a range of employee funded optional benefits
14/05/2026
Full time
Ref 85835 Programme England DXD IT Azure Cloud Support Specialist Level 3 Area of interest IT Working location 51 Old Hall Street, Liverpool, L3 9PP Salary £20,000 per annum Closing date 08/06/2026 About the role As an IT Support Apprentice, you will assist in delivering IT support services for game development specialists while gaining hands on experience across desktop support, service desk operations, and IT infrastructure. Including game development kits, audio visual technology and telephony. You will work closely with experienced engineers, contributing to day to day support tasks and developing your technical and professional skills. Responsibilities Assist in providing IT support services to game development teams Support the service desk by logging, updating, and resolving tickets within agreed SLAs under supervision Help maintain day to day IT desktop support, including workstations, cabling, telephony, and software Assist with desktop related projects such as workstation upgrades, software deployments, and office moves Carry out installation and basic configuration of hardware and software Support the IT team in maintaining strong working relationships with the Development Studio Help monitor service performance against SLAs and report issues to senior team members Maintain accurate documentation of support activities and solutions What you'll learn Developing knowledge of desktop security and asset management processes Assisting with the management and distribution of IT peripherals Learning how to optimise desktop and workstation performance Gaining exposure to hardware and software selection processes Understanding IT and information security policies and how they are applied in practice Supporting the team in ensuring services align with current security policies and standards What we're looking for A strong interest in IT support and technology Basic understanding of desktop hardware, software, and operating systems (Windows, macOS, or Linux) Willingness to learn about service desk operations and support processes Good problem solving skills and attention to detail Strong communication and interpersonal skills Ability to prioritise tasks and work effectively under guidance A proactive and customer focused mindset The following experience would be beneficial Exposure to IT environments or support roles (e.g., school, personal projects, or work experience) Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP) Interest in the gaming or creative industry Awareness of ITIL or IT service management concepts Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject Working hours 37.5 hours per week, 9am to 5:30pm with a 1 hour unpaid lunch break. PlayStation perks such as free 1st party games and free PlayStation Plus subscription Life assurance Income protection BUPA private medical & dental insurance 25 days annual leave per year, plus discretionary 3 day summer wellness break and discretionary shut down over Christmas Buy or sell up to 5 days holiday Family friendly parental leave policies Up to 35% off Sony brand products Subsidised on site café On site gym Free eye test and glasses voucher As well as a range of employee funded optional benefits
Support Warehouse Ltd. is seeking an IT Support Apprentice to assist in delivering IT support services for game development specialists. This role involves hands-on experience in desktop support, service desk operations, and IT infrastructure. You will collaborate with experienced engineers and gain valuable skills while supporting a dynamic work environment. Candidates should have a strong interest in IT support, problem-solving abilities, and a willingness to learn. The company offers various employee benefits including medical insurance and generous leave policies.
14/05/2026
Full time
Support Warehouse Ltd. is seeking an IT Support Apprentice to assist in delivering IT support services for game development specialists. This role involves hands-on experience in desktop support, service desk operations, and IT infrastructure. You will collaborate with experienced engineers and gain valuable skills while supporting a dynamic work environment. Candidates should have a strong interest in IT support, problem-solving abilities, and a willingness to learn. The company offers various employee benefits including medical insurance and generous leave policies.
Ref 85822 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location 55 Annandale Street, Edinburgh, EH7 4AZ Salary £18,540 per annum Closing date 28/05/2026 As Edinburgh's principal transport provider, Lothian has been providing the city with a first-class public transport service for over a century. In more recent years they have expanded to provide the same great services within Midlothian, East Lothian and West Lothian. They operate over 70 services, through a fleet of over 700 vehicles and employs over 2,500 employees which includes over 1800 drivers. An opportunity had risen for a Digital Support Apprentice to join their Head Office. Lothian have supported several QA Apprentices over the years, so you are in safe hands! What will you be doing? First point of contact for all visitors to Lothian. You will maintain workplace security by issuing, checking and collecting badges as necessary and maintaining digital visitor logs. You will triage any telephone queries and elevate where necessary Book meeting rooms when requested via in-house booking system Access files via SharePoint and assist with digital document management Arrange travel & accommodation via portals such as ScotRail and LNER Order stationery when required online Assist in calendar management for Senior Leadership Team via MS Outlook Work in collaboration with the Finance Department where needed to ensure smooth cashflow Sorting and distributing mail, arranging couriers as requested via portals such as DPD and receiving/logging parcel deliveries and advising staff of deliveries for collection Managing retirement & long service procedures Maintaining and updating organisation charts Knowledge of Microsoft applications including Word, Excel and Outlook Excellent written and verbal communication skills Telephone, typing and general IT skills Salary £18,540 per annum Working hours Monday to Friday, 9am - 5pm Critical illness protection Life assurance Discounted conveyancing on sales and purchases Discounted eyecare Charity donation through payroll Cycle to work scheme Buy additional leave option Extra holidays at Christmas CSR days Funding for external trainingRecruitment finder's fee Additional discounts 4pm birthday finish 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one-to-one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
07/05/2026
Full time
Ref 85822 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location 55 Annandale Street, Edinburgh, EH7 4AZ Salary £18,540 per annum Closing date 28/05/2026 As Edinburgh's principal transport provider, Lothian has been providing the city with a first-class public transport service for over a century. In more recent years they have expanded to provide the same great services within Midlothian, East Lothian and West Lothian. They operate over 70 services, through a fleet of over 700 vehicles and employs over 2,500 employees which includes over 1800 drivers. An opportunity had risen for a Digital Support Apprentice to join their Head Office. Lothian have supported several QA Apprentices over the years, so you are in safe hands! What will you be doing? First point of contact for all visitors to Lothian. You will maintain workplace security by issuing, checking and collecting badges as necessary and maintaining digital visitor logs. You will triage any telephone queries and elevate where necessary Book meeting rooms when requested via in-house booking system Access files via SharePoint and assist with digital document management Arrange travel & accommodation via portals such as ScotRail and LNER Order stationery when required online Assist in calendar management for Senior Leadership Team via MS Outlook Work in collaboration with the Finance Department where needed to ensure smooth cashflow Sorting and distributing mail, arranging couriers as requested via portals such as DPD and receiving/logging parcel deliveries and advising staff of deliveries for collection Managing retirement & long service procedures Maintaining and updating organisation charts Knowledge of Microsoft applications including Word, Excel and Outlook Excellent written and verbal communication skills Telephone, typing and general IT skills Salary £18,540 per annum Working hours Monday to Friday, 9am - 5pm Critical illness protection Life assurance Discounted conveyancing on sales and purchases Discounted eyecare Charity donation through payroll Cycle to work scheme Buy additional leave option Extra holidays at Christmas CSR days Funding for external trainingRecruitment finder's fee Additional discounts 4pm birthday finish 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one-to-one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.