Support Warehouse Ltd.

Ref 85891 Programme England DXD IT Cloud Network Specialist Level 3 Area of interest IT Working location Connell Co-op College, 301 Alan Turing Way, Manchester M11 3BS & Co-op Academy Swinton, Sefton Road, Pendlebury, Swinton, Manchester, M27 6JU Salary £25,185 - £25,989 per annum Closing date 07/07/2026 Co op Academies Trust aims to provide an outstanding education for all our learners, founded on co operative values, at the heart of the community. It is responsible for thirty eight academies in West Yorkshire, Wirral, Manchester and Stoke on Trent with the Co op acting as the sponsor. You'll join a talented staff team and a successful partnership of schools which is committed to raising the educational ambitions of the communities it serves. As part of the Trust we can offer successful candidates a huge variety of opportunities for development and progression across all phases. You'll work in a welcoming, friendly, supportive, effective and efficient professional atmosphere with a flexible and creative ICT rich working environment and effective, supportive and dynamic leadership. There are excellent opportunities for personal and career development within the Co op Academies Trust. About the role Academy IT Support staff are responsible for providing day to day IT support to the chosen academy, including maintaining hardware and software used by staff and pupils, assisting and informing about the use of IT within the academy as required, ensuring equipment is set up for lessons and other educational activities and learning about supporting a modern cloud based educational IT environment and gaining relevant qualifications. e.g. Google Educator Level 1. This vacancy will be split across two sites, with 3 days spent at Connell Co op College and 2 days at Co op Academy Swinton. You will be responsible for Technical IT support: Assist with the secure and safe set up/installation of new equipment, software, hardware, peripherals, upgrades and components; mark equipment with security codes; set up laptops, projectors, whiteboards, sound systems and other specialist IT equipment; provide information and assistance for teachers, pupils and staff; understand acceptable use and e Safeguarding policies. Server & network support: Maintain standard network cabling; perform basic diagnostic and recovery routines; configure network clients; support the academy in adopting the Trust's "cloud first" mindset; ensure broadband connectivity. Maintenance: Undertake scheduled maintenance tasks; update the academy's intranet; support MIS systems and data transfer; diagnose and resolve basic PC and peripheral faults; perform disk management and backup procedures; assist with electronic mail accounts; conduct safety checks. Administration: Complete routine administrative tasks; maintain an up to date inventory of IT assets; receive and check deliveries and invoices; record loans of IT equipment; replace consumables and monitor usage. IT resource and service management: Analyse process or technical issues; monitor and take corrective action; keep up to date with Service Desk tickets; ensure incidents and problems meet service levels; support procurement of IT products and services. Desire to continually improve. Constantly raising the bar. Ability to command respect among business peers. Strong relationship builder based on fact based delivery of commitments. Communication skills to give information to pupils, teachers and staff on IT related issues. Able to use judgment to solve straightforward problems to support the operation of computers and networks. Aware of potential health and safety risks when working with computers and electrical equipment. An innovative approach and high energy levels. Enthusiastic and action orientated. Able to work flexibly according to the needs of the academy between pupil learning activities and smooth academy operations. Commitment to the team and strong team player. Additionally, the following experience would be beneficial Experience of diagnosing and correcting straightforward hardware and software faults. Experience of working in a team and supporting others to achieve objectives and meet deadlines. Experience of following and working to instructions, schedules and procedures. Experience of keeping basic records. Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. Non standard entry with work experience Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours 37 hours per week The company offers excellent benefits such as Reduced gym membership. Cycle to work scheme. Free access to a confidential 24/7 Employee Assistance Programme. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Support Warehouse Ltd. is offering an apprenticeship in Digital Applications Support, based in Glasgow. The role involves responding to client enquiries, managing digital operations with software like Mandata and TPN Connect, and maintaining accurate internal records. This opportunity is ideal for those eager to develop skills in logistics and transport management. With a structured learning plan, mentorship from experienced professionals, and a supportive environment, this role provides a pathway to a nationally recognized qualification at SCQF Level 6, while earning a salary of £18,000 per annum.

Ref 85895 Programme England IT Digital and Technology Solutions Professional Degree Apprenticeship Level 6 Area of interest IT Working location 75 Grosvenor Street, London, W1K 3JS Salary £23,000 per annum Closing date 09/07/2026 NextEnergy Group is a global renewable energy company focused on developing, investing in, and managing clean energy infrastructure, primarily in the solar sector. Through its various business units, it builds and operates renewable projects (such as solar, wind, and batteries), manages investment funds, and provides asset management services across the energy lifecycle. Overall, its mission is to accelerate the transition to sustainable energy while delivering strong financial returns for investors and clients. About the role: We are seeking a motivated and creative Digital Design Apprentice to support the delivery of intuitive, visually appealing, and user-centred digital experiences across NextEnergy Group's Technology & Digital Services (TDS) portfolio. This role is designed as a development opportunity for an early-career designer looking to build practical experience in UX/UI design within a fast paced, technology led organisation. You will work under the guidance of experienced designers, engineers, and product managers to develop your skills while contributing to real business outcomes. Responsibilities: General: Assist in translating business requirements and user needs into wireframes, mock ups, and basic prototypes. Support the creation of user interface designs in line with established design systems and brand guidelines. Contribute to updating and maintaining design assets, component libraries, and documentation. Learning & development: Develop core UX/UI skills through hands on project work and structured learning. Build familiarity with design tools such as Figma, Sketch, or Adobe XD. Learn and apply principles of user centred design, accessibility, and responsive design. User research & insight: Support user research activities, including surveys, interviews, and usability testing. Assist in gathering and analysing user feedback to inform design improvements. Collaboration & delivery: Work alongside product managers, engineers, and designers to understand project requirements. Participate in agile ceremonies, including stand ups and backlog discussions, as appropriate. Support design handover by preparing basic specifications and assets for development teams. Brand & visual consistency: Ensure design outputs align with NextEnergy Group's brand identity. Support the creation of visual assets that communicate workflows, dashboards, and data clearly. You will gain exposure to designing for web and mobile platforms, supporting the creation of consistent, accessible, and brand aligned user experiences. A portfolio (academic, personal, or freelance) demonstrating interest in digital design is desirable but not essential. No prior professional experience required-this is a learning focused role. Right to work in the UK. A strong interest in digital design, UX/UI, or related fields. Basic familiarity with design tools (Figma, Sketch, Adobe XD or similar) is desirable. Understanding of visual design principles such as layout, colour, and typography. Willingness to learn UX fundamentals and accessibility concepts (e.g. WCAG). Good communication skills and ability to collaborate within a team. Attention to detail and enthusiasm for improving user experiences. Entry requirements: Standard entry requirements: Full time employment in a relevant role Level 3 qualifications in STEM subjects (e.g., 2 A Levels, BTEC Diplomas, Apprenticeship, or equivalent) Non standard entry with work experience: Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 9am to 6pm, Monday to Friday, with an hour for lunch. 2 days in office, 3 days at home. A busy role in a supportive team, with plenty of opportunities to learn International scope - we operate in over 8 countries Hybrid working - we will need you in the central London (Mayfair) office at least twice a week, but you will normally be able to work remotely for the remainder of the week 30 days' holiday per year (3 of which are taken during the festive shutdown in December) BUPA Healthcare for you and qualifying dependents Cycle to work and electric vehicle leasing schemes Annual discretionary bonus The opportunity for a full role on successful completion of the degree apprenticeship. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Ref 85889 Programme England DXD IT Azure Cloud Support Specialist Level 3 Area of interest Digital Systems Working location Hornet Business Estate, Quarry Hill Road, Borough Green, Sevenoaks, Kent, TN15 8QW Salary £16,000 per annum Closing date 07/07/2026 Welcome to CHS Networks - our philosophy is to use our extensive experience to provide clients with quality services and solutions. Over the years, we've tackled many challenges for local businesses which has enabled us to continue to evolve as a forward-thinking company. Our expert team provides professional IT support services in Kent, London, and South East England. About the role: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. You will escape any issues but try and ensure they are dealt with before problems occur. As well as resolving and closing cases to customer satisfaction or escale to the appropriate person. Responsibilities: Provide a first, and single, point of contact into Services Desks for all supported businesses Ensuring incoming incidents are logged accurately and that sufficient information is recorded in the relevant incident logging software Ensuring that all cases owned are resolved in accordance to the agreed service level agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times Provide problem diagnosis, using appropriate support tools and resolution for desktop problems Assign calls to correct third party queues where appropriate Maintain customer service standards by answering all calls promptly, remaining courteous and professional at all times Proactively manage customers' expectations through either resolution of or updating on progress of their outstanding incidents/requests What we are looking for: IT enthusiast / good basic knowledge and understanding of IT Keen to learn and advance your knowledge and expertise in IT Most importantly, in order to succeed in this role, you will need a good telephone manner Together with excellent customer facing skills The ability to work under pressure and as part of a team is essential Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Working hours: 37.5 hours per week Great career progression Structured mentoring and support On-site parking Great transport links Future prospects: CHS Networks is a growing organisation that invests in their employees' development and personal growth meaning, you will receive full on job training. By working hard and demonstrating your ability, drive and commitment throughout your 16-month apprenticeship scheme, upon completion you will be offered a permanent contract ensuring you have further opportunities to continue growing within this exciting organisation. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. For more information please visit the UK ENIC website. Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Ref 85887 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location Coalburn Road, Bothwell, Lanarkshire, G71 8DA Salary £18,000 per annum Closing date 07/07/2026 Keedwell Scotland is a well-established UK logistics and transport business known for delivering reliable, efficient distribution services. Operating from its Bothwell depot, the company plays a key role in coordinating nationwide haulage operations, supporting a broad customer base across multiple sectors. With a strong focus on service quality, safety, and operational efficiency, Keedwell Scotland's Traffic and Haulage teams work closely together to plan routes, manage vehicle movements, and ensure timely deliveries. The teams offer a fast-paced, supportive environment where apprentices can gain hands on experience in transport planning, fleet coordination, and day to day logistics operations, developing valuable skills for a long term career in the industry. What will I be doing? First responder to enquiries from customers and subcontractors, handling queries and providing updates on job progress to ensure high levels of service and coordination, and acting as first response for the office email ticketing system on Microsoft Outlook. This will involve triaging phone calls and ticketed emails to the relevant team member. Become a "superuser" on Mandata - transport management software - inputting jobs, managing routings and handling daily operations for haulage and distribution to ensure smooth business operations. Maintain and organise the digital filing system on their internal bespoke filing system. Booking jobs, updating subcontractors and internal databases using TPN Connect, to ensure all information logged is up to date both internally and externally, and ensuring efficient service. Monitor tracking of vehicles and updating route plans with any changes on Mandata and TPN Connect, ensuring accurate updates and visibility to customers. Support the planning function by learning how to schedule work effectively, ensuring all timed bookings and delivery commitments are met. Using Microsoft Excel to input and update data to internal spreadsheets, ensuring accurate information and efficient cross communication between teams and drivers. Monitor subcontracted work, proactively following up on collections and deliveries to ensure all jobs meet agreed booking and collection times. What you'll bring A genuine eagerness to learn and develop new skills. Strong communication skills and a collaborative mindset. Resilience and ability to work in a fast paced environment. A proactive attitude - willing to ask questions, seek feedback, and take initiative. Reliability, punctuality, and a commitment to completing the apprenticeship program. Salary £18,000 per annum. Working hours Monday to Friday, 9am - 5pm. Why you'll love it here Structured learning plan with clear milestones and feedback. One on one mentorship from experienced professionals. A friendly, inclusive workplace where your growth is our priority. On site parking and good public transport links.

Ref 85877 Programme England DXD IT Azure Cloud Support Specialist Level 3 Area of interest IT Working location 82 Shrivenham Hundred, Watchfield, Swindon, SN6 8TY Salary £18,000 per annum Closing date 02/07/2026 Prolinx, The Secure Sovereign Company, established in 1997, is a British owned SME with assured UK sovereign data centres. We are industry leading experts at delivering innovative cloud solutions to Defence, National Security, Government, Academia and Industry and their partners where seamless connectivity and collaboration is the key to enabling secure data driven success. About the role We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for our users, no matter the time of day. This is an exciting opportunity for someone who thrives in a fast paced environment and is dedicated to ensuring the optimal performance of IT systems and services. Responsibilities Serve as the primary point of contact for all IT related inquiries and incidents from end users via phone, email, or ticketing system. Troubleshoot and resolve issues related to operating systems, applications, printers, networks, and other IT related tools. Document all support requests and resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self service and troubleshooting. Communicate with end users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate unresolved issues to other support teams as necessary. Monitor system alerts and perform routine checks to ensure IT services are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the Secure by Design Principles. Familiarity with relevant engineering tools, programming languages, or technologies. Familiarity with enterprise products such as Microsoft 365, VDI solutions, and collaboration tools (e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms. Ability to work independently and as part of a team in a fast paced environment. Strong communication skills, both written and verbal, with the ability to explain technical concepts to non technical users. Basic problem solving skills and the ability to troubleshoot hardware and software issues effectively. Strong customer service orientation, with a focus on providing timely and effective support. UK driving licence - required. Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Working hours 9am - 9pm, 4 on 4 off, 12 hour shifts. Benefits Pension scheme: Generous pension plan with company contributions up to 10%. Electric car salary sacrifice scheme: Enables employees to obtain an electric vehicle through salary sacrifice arrangements. Annual learning credits: Funds allocated for continuous professional development each year. Company bonus schemes: Performance based bonuses available. For more information please visit the UK ENIC website. Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Ref 85803 Programme England DXD Data Data, Analytics & AI AI & Digital Support Level 3 Area of interest Data Analyst Working location Audley House, Northbridge Road, Berkhamsted, Hertfordshire, HP4 1EH Salary £18,000 per annum Closing date 14/07/2026 Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers. Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client's needs and building strong relationships. About the role Brash Solutions is currently recruiting for a bright, friendly and enthusiastic AI & Digital Support Apprentice to work in our offices in Berkhamsted. Working within a small team of experienced Support Technicians, you will be taking calls from our client's staff and assist them with a wide variety of IT queries. This will cover a range of general desktop issues including software, hardware, internet issues, printers, phones etc. You will troubleshoot and, where possible, resolve the problem by talking users through solutions over the phone or using remote access tools to ensure fast resolution. If you are unable to resolve the problem, you will escalately provide details of the steps taken so far and work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be a requirement for occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities Be a friendly face of IT while users are experiencing problems Take requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Complete initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose and resolve hardware and software faults Provide software and app support Technologies you'll gain experience with Use of AI tools in some capacity, demonstrating ability to automate and simplify processes Manage and deploy automations and AI projects Microsoft Office 365 - tenant setup, configuring, administration, troubleshooting Microsoft Azure platform - basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd line troubleshooting skills, setup and configuration Apple - macOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite - troubleshooting, excellent Outlook, Excel and Word skills Website domain & DNS management Firewall setups maintenance, configuration; router configuration, port forwarding and VPN Other areas supported include Websites (WordPress), SQL databases, Google AdWords Skills required A keen interest in digital IT, able to learn fast and adapt skills Previous experience of working in a busy, customer-facing environment preferable Good verbal and written communication skills High customer focus with a can do attitude Excellent interpersonal and communication skills Excellent problem solving skills Friendly and confident personality Be able to plan your own work and time and prioritise tasks at hand Flexible and adaptable as each day will be different An excellent team player Advantage if you own a car with a full UK driving licence Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Working Hours 40 hours per week, 8:30 am to 5:30 pm, Monday to Friday Benefits Free parking

Ref 85849 Programme England DXD IT Network Engineer Level 4 Area of interest IT Working location 7A Redmoor Lane, Wisbech, Cambridgeshire, PE14 0RN Salary £19,000 - £21,000 per annum Closing date 14/07/2026 Are you passionate about technology, great with people, and ready to kick-start a career in IT support? Our client, an established Managed Service Provider (MSP) with over 20 years of industry expertise, is looking for a motivated Business IT Support Engineer Apprentice to join their growing team. This is a fantastic opportunity to learn from experienced professionals while gaining hands on exposure to real world IT environments, cloud systems, security tools, networks, and business critical technologies. About the company: Our client is a trusted provider of professional IT services, supporting businesses with: IT support & helpdesk services Server & network infrastructure Cybersecurity & backup Web services Remote monitoring & management and more! They take pride in delivering secure, reliable, and tailored solutions that help businesses reduce downtime and achieve their goals. What you'll be doing: Configure and set up new IT devices for customers (both remotely and on site) Support business servers, networks, and cloud environments Manage and maintain Microsoft 365 and Active Directory environments Monitor systems through RMM tools, including backup and cybersecurity alerts Diagnose and repair IT hardware Answer incoming support calls and provide friendly, professional technical assistance This role is hands on, varied, and perfect for anyone eager to grow into a confident IT Support Engineer. Who we're looking for: We're looking for someone enthusiastic, proactive, and genuinely passionate about IT. You'll thrive in this role if you: Have a strong interest in IT support and troubleshooting Have great communication, customer service, and problem solving skills Enjoy learning new technologies and working in a fast paced technical environment Are organised, confident, and have a positive, helpful attitude Hold a full UK driving licence (required) Bonus skills (training provided if needed): Understanding of PC/Server hardware & software Basic networking: DHCP, DNS, VPNs (L2TP, OpenVPN, Site to Site) Experience with Microsoft 365, Azure, Entra, SharePoint Familiarity with Active Directory, Veeam Backup, or Unifi Exposure to RMM tools Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 8am - 5pm What's in it for you? 20 days holiday + bank holidays Supportive, friendly team environment Exposure to a wide range of technologies (Microsoft 365, Azure, networking, cybersecurity, RMM tools) Opportunities to grow your skillset and gain industry training/certifications Clear career progression within a leading MSP 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Support Warehouse Ltd. is seeking a Data Analyst for an apprenticeship based in Luton. Responsibilities include managing emails and calls, maintaining records, and supporting recruitment processes. A background in administration and strong IT skills are essential. Successful candidates will enjoy a supportive team environment with opportunities for professional development and potential full-time employment upon completion of the apprenticeship.

Support Warehouse Ltd. is seeking a passionate Business IT Support Engineer Apprentice to join their team in Wisbech. This role offers hands-on experience in IT environments, including support for servers and cloud systems. The ideal candidate is enthusiastic about IT support, possesses great communication skills, and holds qualifications like an A-Level in ICT or equivalent. Enjoy 20 days of holiday, a friendly team environment, and clear career progression opportunities.

Support Warehouse Ltd. is seeking an enthusiastic AI & Digital Support Apprentice to assist with IT-related queries. Located in Berkhamsted, the role involves providing support for a range of IT issues, focusing on delivering high-quality service to clients. Candidates should have a keen interest in digital IT, good communication skills, and the ability to work within a friendly team. Previous customer-facing experience is preferred. This full-time position offers free parking and working hours from 8:30 am to 5:30 pm, Monday to Friday.

Ref 85874 Programme England DXD Data Data Essentials Level 3 Area of interest Data Analyst Working location Aw House, 6-8 Stuart Street, Luton, LU1 2SJ Salary £18,000 per annum Closing date 08/07/2026 Responsibilities: Responding promptly and professionally to incoming emails and telephone calls, taking accurate messages and directing enquiries appropriately. Maintaining and updating spreadsheets utilizing Excel and records to ensure information is accurate and current at all times. Supporting the recruitment process in line with CQC guidelines including advertising vacancies, arranging interviews, and completing safe-recruitment pre-employment checks (DBS, right-to-work, references and employment history). Updating the Nourish care planning system (and any associated care planner records) accurately and in a timely manner. Ensuring staff rota is allocated and client visit delays are escalated to senior management. Allocating training and booking staff meetings, spot checks and supervision. Monitoring activities and supporting the running of surveys, recording responses and outcomes. Ordering stock, ensuring required supplies are always in place, and comparing prices with suppliers to achieve best value. Keeping notice boards current and updating displayed information as required. Ensuring the office is kept clean, tidy and presentable at all times. Required skills: Previous administrative or office experience. Strong IT skills, including Microsoft Office and confident use of spreadsheets. Excellent written and verbal communication skills with a professional telephone manner. Well organised, with strong attention to detail and the ability to manage multiple tasks. Able to handle confidential information appropriately and with discretion. Reliable, with the ability to work both independently and as part of a small team. The following experience is desirable: Familiarity with care management systems such as Nourish. Understanding of safe-recruitment practice and CQC compliance. Experience of stock ordering and supplier price comparison. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 8:30am - 5pm. Paid holiday entitlement. Full induction and ongoing paid training. Funded professional development opportunities (for example, the Level 3 Data Essentials programme). Supportive, friendly team in a well-established care organisation. Upon completion of the apprenticeship, the opportunity for a full-time role.

Ref 85832 Programme England DXD Data Data, Analytics & AI AI & Digital Support Level 3 Area of interest IT Working location Chaldicott Barns, Tokes Lane, Semley, Shaftesbury, Wiltshire, SP7 9AW Salary £23,132 per annum Closing date 06/07/2026 As an apprentice at Clinical Partners, you will primarily assist internal users, helping them maximise the use of various digital systems and software, including MS365 applications, to enhance organisational efficiency and operations. A significant part of your role will involve diagnosing and resolving any challenges these users face with their digital tools to ensure smooth operations. Your apprenticeship will be a journey of learning and development, where you will acquire hands on experience in IT support, focusing on the needs of internal users. You will be encouraged to stay abreast of the latest digital solutions and best practices, participating in continuous learning activities. As part of your role, you will also contribute to the development and improvement of digital support processes and documentation, enhancing the overall digital support framework at Clinical Partners. This apprenticeship provides a foundational platform for future career progression within the digital support and IT field. Post apprenticeship, opportunities to advance to higher roles within the IT Services team or specialise in areas such as Cyber Security. The role is not just a stepping stone but a launchpad for a rewarding career in the dynamic world of IT, supported by ongoing professional development and training. Responsibilities Acquire and apply foundational knowledge in digital technologies and IT support. Assist users with Clinical Partners digital systems, including MS365 applications, under supervision, learning effective customer service skills in IT. Engage in continuous learning activities, including workshops and training sessions. Contribute to digital service improvement and knowledge base documentation. Support the adaptation and exploitation of technology changes to meet organisational objectives. Ensure efficient use of digital office technologies, productivity software, and digital communications tools. Provide support to customers and clients through various digital channels. Assist internal users in maximising the use of digital technologies. Support user incidents and requests remotely to help diagnose and resolve their digital tool access and usage problems. Highly motivated with a commitment to personal growth and development. Adaptable and flexible, able to respond to changing requirements. Customer focused, with an emphasis on providing effective support. Basic knowledge or interest in digital technologies. Keen to learn and develop in the IT field. Strong communication skills and teamwork. Problem solving approach and adaptability. Enthusiasm for technology and customer support. Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Please visit the UK ENIC website for more information. Working hours 35 hours per week (Monday to Friday) Benefits Clear and defined career path. Mentoring and support from experienced people within the business. Opportunity to secure a permanent company position after successful completion of the apprenticeship. Broad range of benefits available including pension scheme, life insurance and health insurance. This apprenticeship provides a unique opportunity to shape your career in IT, with the potential for continuous growth and development. Clinical Partners is committed to investing in its people, fostering an environment where your passion for learning and dedication to excellence will be recognised and rewarded. You're not just embarking on a learning journey; you're opening doors to various future career paths within cyber security and AI. Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Support Warehouse Ltd. is offering an apprenticeship in IT support aimed at enhancing digital user experiences. As an apprentice, you'll assist internal users with MS365 applications, diagnose issues, and contribute to digital support improvements. This role presents a solid foundation for future career advancement in IT services and opportunities to specialize in areas such as Cyber Security. The program supports ongoing professional development, mentoring, and a defined career path.

Ref 85872 Programme England DXD IT Azure Cloud Support Specialist Level 3 Area of interest IT Working location Bridge Farm Reading Road, The Granary, Arborfield, Reading, RG2 9HT Salary £16,000 per annum Closing date 30/06/2026 itQED is an IT Managed Services Provider run by a team of enthusiastic and qualified engineers based in Arborfield, Reading. The multi-levelled engineers are highly qualified in HP and Microsoft technologies and provide IT support to companies of all sizes in the area. itQED is a young and dynamic company offering great opportunities in the IT industry and the potential for good career progression. About the role This is an opportunity to join a Managed Services Provider as a First Line IT Support Apprentice. Along with other first line engineers, you will be the first port of call for all IT queries, working on potentially tight time scales, so should be able to work under pressure and prioritise tasks effectively. You may also be required to travel as part of your role. This apprenticeship will require dedicated and focused individuals to be fully committed to their learning and skillset development. Responsibilities Logging calls on the helpdesk Answering customer queries and learning customers IT systems Providing first line IT support Triaging calls and escalating where necessary to second line support The installation, maintenance and administration of computer equipment and associated software, telecoms, and audio-visual systems Conducting training to familiarise yourself with technologies in use within client environments Technologies Windows 10/11 Server 2016 and above Microsoft 365 Networking, storage Desired skills & qualities An enthusiastic and professional attitude Aptitude for learning new skills An interest in IT and career progression within the company Customer-focused It is highly recommended to have a full driving licence, as well as your own car - There may be scope for working at 2 or more locations - to be confirmed upon interview Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Working week: 37.5 hours per week, 9am - 5:30pm Benefits Free parking Free tea & coffee itQED have a track record of employing and developing apprentices after their apprenticeships are completed, allowing them to continue learning and progress within the business. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Support Warehouse Ltd. is offering a position for an Azure Cloud Support Specialist Level 3 in Arborfield, Reading. This apprenticeship role is designed for those eager to start their career in IT, providing first line support and doing exciting work with cutting-edge technology. Ideal candidates will have a professional attitude, the ability to learn quickly, and strong customer service skills. The position includes a working week of 37.5 hours and comes with benefits such as free parking and refreshments.

Support Warehouse Ltd. seeks a Cyber Security Engineer to monitor systems and respond to alerts. This hands-on role focuses on developing foundational skills in cybersecurity operations while ensuring the security of Seasalt systems and data. Key qualifications include A-Level in ICT or equivalent. The position offers 34 days of paid annual leave, private medical coverage, and opportunities for learning and development.

Ref 85917 Programme England DXD IT Cloud Network Specialist Level 3 Area of interest IT Working location 677 Ecclesall Road, Sheffield, South Yorkshire, S11 8TF Salary £18,000 - £20,000 per annum Closing date 20/07/2026 Based in our Sheffield office, we are looking for an IT Support Apprentice to join our team. This role is integral to providing first class technical support to our clients, ensuring optimal performance of VoIP and IT services. The ideal candidate will have a strong technical background predominantly in VoIP, coupled with a passion for delivering exceptional customer service. Responsibilities Provide technical support for telecommunications services, resolving issues promptly and thoroughly. Diagnose and troubleshoot technical issues related to network and VoIP systems. Monitor and maintain the performance of customers systems and services. Conduct regular system checks and updates to ensure the highest level of service and reliability. Collaborate with the technical team to enhance system capabilities and address systemic issues. Keep abreast of new technologies and industry best practices to recommend improvements. Maintain detailed records of customer interactions, issues, and resolutions using our case system and database. Required skills Proven experience in VoIP support and networking, with knowledge on VoIP technologies. Experience with network diagnostics, network analytics tools, and troubleshooting techniques. Excellent problem solving and analytical skills. Strong communication skills and the ability to provide clear instructions to non technical users. Ability to work independently and manage multiple tasks simultaneously.

Support Warehouse Ltd. in Sheffield is looking for a Data Analyst Apprentice to join their supportive team. This exciting role offers a broad introduction to working with SaaS software, data, and digital tools, with extensive opportunities for learning and skill development. You will assist in building online forms, developing Power BI dashboards, and contributing to data analysis efforts, supporting clients and internal teams. 25 days holiday, healthcare benefits, and a competitive salary are included.

Ref 85926 Programme England DXD Cyber Security Cyber Security Engineer Level 4 Area of interest Cyber Working location 8 Falmouth Business Park, Bickland Water Road, Falmouth, Cornwall, TR11 4SZ Salary £18,000 per annum Closing date 24/07/2026 Welcome to Seasalt. We make beautiful quality clothing and accessories woven with stories of Cornwall. Cornwall's wild landscape, artistic culture and maritime heritage inspire everything we do. We feel very lucky to live in such an inspiring part of the world. It constantly influences our designs and sits at the heart of our brand. The purpose of your role: To support the protection of Seasalt systems, data, and infrastructure by monitoring security tools, responding to alerts, assisting with incident investigations and helping to maintain security controls This is a hands on role and learning focused, designed to build strong foundational skills in cybersecurity operations, engineering, and compliance Working closely with the Network and Security engineer, Technology operations staff, and compliance teams to ensure Seasalt maintains a strong security posture Utilise security toolsets and dashboards to identify and monitor security vulnerabilities Take remedial action to address issues identified through vulnerability scans, penetration tests, monitoring and automated alerting Monitor industry sources to remain current with the threat landscape Schedule and apply security patches to our IT infrastructure and software solutions Monitor, respond and where appropriate elevate security incidents and service requests Conduct and report on periodic access reviews Maintain and improve IT documentation, processes, internal procedures and playbooks Maintain information security and data protection standards in line with all relevant legislation, regulation and company policies Basic understanding of cyber security principals Basic understanding of networking technologies Strong organisational and planning skills Motivated, driven and proactive Problem solving and multitasking skills Good general knowledge of IT A constant learner, familiar with current technology Able to remain calm when dealing with pressure The ability to work closely with internal teams and external suppliers, communicating by phone, e mail and face to face in a professional manner Entry requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Working hours: 34 days paid annual leave (including bank holidays), increasing with length of service Flexible benefits allowance to personalise your benefits package Private Medical Scheme including 24/7 virtual GP Free access to our Employee Assistance Programme through Retail Trust with 24/7 support Pension plan with generous 7% employer contributions Life assurance programme Enhanced family leave policies Flexible working opportunities with our hybrid working approach Learning and Development opportunities Do Good Things with our two days per year paid volunteering opportunities Employee networks to develop and provide support to our people, including the Inclusion & Belonging Network 100s of savings on top retailers and gym memberships through our discount hub