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A leading global engineering firm is seeking an IT Application Support Technician for their Milton Keynes office. This shift-based position involves supporting automated warehouse systems, troubleshooting technical issues, and ensuring system stability. Candidates need a BSc in Computer Science or related field and strong SQL database knowledge. The role offers 25 days holiday plus bank holidays, along with career progression opportunities.

IT Application Support Technician Shift-Based, Days & Nights Milton Keynes Office Based Salary £39,800 Shift-Based Site-Based Days & Nights We are thrilled to be recruiting for an IT Application Support Technician on behalf of a global leader in engineering and automation, based in Milton Keynes. If you're looking for a hands on technical role that offers both challenge and career progression-this could be your next big move! Why Join? 25 days holiday + 8 bank holidays Career development and progression opportunities Cycle to Work Scheme Company Pension About the Role: You will play a key role in supporting highly automated warehouse systems, working in a fast paced environment where reliability is everything. Responsibilities Troubleshoot and resolve issues with Warehouse Management and Material Flow Systems Monitor server availability and perform system updates Design and run test scenarios to identify software faults Produce system documentation, user guides, and support reports Work closely with internal teams and end users to ensure system stability and uptime What You'll Need: BSc / HND / HNC in Computer Science, IT Engineering, or related discipline Strong knowledge of SQL databases (Oracle, MySQL, SQL Server) Experience with Java or other object oriented languages is advantageous Ability to analyse technical data, solve problems and work independently Excellent communication and documentation skills Willingness to work on a rotating shift pattern, including nights and weekends Ability to work on site and travel occasionally to other locations

RM IT Team Leader Milton Keynes Office Based Shift-Based, Days & Nights Salary £47,500 RM IT Team Leader Shift-Based Site-Based Days & Nights We are excited to be recruiting for an RM IT Team Leader on behalf of a global leader in engineering and automation, based in Milton Keynes. This is a fantastic opportunity for an experienced IT professional to step into a leadership role within a highly automated, fast-paced warehouse environment-where system uptime and performance are critical to success. Why Join? Our client offers a strong benefits package and excellent career progression opportunities, including: 25 days holiday + bank holidays Company pension scheme Career development and progression pathways Cycle to Work Scheme Opportunity to work with cutting-edge automation technology A dynamic, shift-based environment where no two days are the same About the Role As RM IT Team Leader, you will be responsible for leading the on-site IT team during your shift, acting as the key escalation point for the client and ensuring seamless system performance. You will: Lead, support, and coordinate the IT team on shift Act as the main escalation point between the client and internal teams Ensure effective shift handovers to maintain operational continuity Troubleshoot and resolve issues across Warehouse Management Systems (WMS) and Material Flow Systems (MFS) Monitor server availability and carry out system updates Design and execute test scenarios to identify system issues Analyse operational data and reports to drive continuous improvement Maintain and update helpdesk ticketing systems Create documentation, user guides, and training materials Deliver training to internal teams and customers Support wider IT and software development projects where required What We're Looking For BSc / HND / HNC in Computer Science, IT Engineering, or similar Experience with SQL databases (Oracle preferred) Strong Linux CLI and shell scripting experience Knowledge of Java or other object-oriented programming languages Proven experience in a technical support or systems environment Strong leadership and problem-solving skills Excellent communication skills, with the ability to manage high-impact situations Ability to analyse technical data and implement solutions effectively Working Pattern 12-hour day shifts (06:00 - 18:00) and night shifts Site-based role within a warehouse automation environment UK travel required, with occasional international travel