Dalkia Energy Services Ltd

We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites. Key Responsibilities Carry out routine PPM in line with scheduled tasks and industry standards. Respond effectively to reactive maintenance calls, breakdowns, and emergency situations. Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems. Ensure compliance with all relevant Health and Safety legislation and company procedures. Complete detailed and accurate job documentation, reports, and asset records. Coordinate with subcontractors and suppliers for specialist system support and installations. Support and liaise with clients, ensuring a high level of customer satisfaction. Take part in an on-call rota for emergency response, as required. Identify opportunities for system upgrades, replacements, or improvements. Assist other trade teams on-site when required. Work proactively to support continuous service improvement and contract growth. Working Relationships Internal: Engineering Coordinators Service Managers External: Clients and client representatives Subcontractors, suppliers, and system manufacturers Qualifications & Experience Recognised Fire & Security Apprenticeship or equivalent experience Health & Safety training (e.g. Manual Handling, Working at Height) Strong experience in fire alarm systems with supporting certifications IP and analogue CCTV system experience Current ECS card with Chapter 8 awareness IPAF trained Minimum of GCSEs (or equivalent) in Maths and English Industry experience in service, fault finding, and maintenance of fire & security systems City & Guilds 2360 Part 3 or equivalent qualification Experience with IT and networking related to security systems Supervisory experience (or ambition for future progression) Teamwork: Works collaboratively to achieve shared goals Communication: Clear, professional, and effective with all stakeholders Planning & Organisation: Manages time, tasks, and priorities efficiently Commercial Awareness: Understands the impact of costs and efficiencies Risk Awareness: Identifies and mitigates operational risks Customer Focus: Delivers excellent service and builds positive relationships Adaptability: Responds positively to change and challenge Self Motivation: Demonstrates initiative and a proactive approach Drive for Excellence: Committed to continuous improvement and quality Health & Safety All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures. Diversity, Equity & Inclusion At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.

Project Manager Fire & Security (Projects) Dalkia UK is seeking an experienced Project Manager to take full responsibility for delivering projects from design stage through to client handover. This role requires a strong focus on safety, quality, programme delivery, and commercial performance within the fire and security sector. The Role You will manage projects end-to-end, ensuring they are delivered on time, within budget, and in line with client expectations. You will work closely with internal departments, subcontractors, and clients to ensure successful project execution and high standards throughout. Key Responsibilities Manage the full lifecycle of projects from design through to completion and handover Build and maintain strong client relationships through consistent delivery of quality work Oversee subcontractors and commissioning teams, ensuring compliance with Health & Safety, Quality Assurance, and industry standards Liaise with design teams and manufacturers to ensure technical suitability and client satisfaction Monitor financial performance, manage budgets, and report regularly to the Operations Manager and commercial team Identify and secure additional works and support tendering activities Drive continuous improvement across project delivery, safety, and team performance Carry out regular health and safety inspections and ensure compliance at all times Requirements Industry experience within construction and/or fire and security Strong knowledge of Health & Safety regulations Proficient in Microsoft Word and Excel Excellent organisational and communication skills 5-10 years' industry experience Previous supervisory or management experience Experience in installation and commissioning of fire and security systems Teamwork and leadership Planning, organisation, and time management Clear and effective communication Commercial awareness and cost control Adaptability and problem solving Strong customer focus and commitment to quality Dalkia UK offers the opportunity to work within a professional and supportive environment, delivering high-quality projects while continuing to develop your career.