ICES: Data, Discovery, Better Health

Job Title Business Development Manager (Healthcare) Location Dartford (Head Office) Hours Monday to Friday, 8:00 AM - 5:00 PM Start Date ASAP Duration Permanent About Artic Building Services Ltd Artic Building Services Ltd is an established and recognised leader within the M&E (Mechanical & Electrical) and Facilities Management sector. With a robust reputation for excellence, we have successfully built a solid foundation of varied blue-chip clients across both commercial and public sectors. We pride ourselves on our high standards and commitment to delivering exceptional service. Job Summary We are seeking a highly motivated and results-driven Business Development Manager to join our team at our head office in Dartford. This pivotal role is crucial for supporting our ambitious company growth objectives into the Healthcare sector. The successful candidate will be responsible for identifying and securing new business sales opportunities within the hard facilities management sector through targeted sales strategies, contributing directly to our expanding client portfolio and revenue targets. Key Responsibilities Sales Growth: Proactively identify, prospect, and secure new business opportunities within the hard facilities management sector in healthcare and associated sectors through strategic market outreach and targeted sales initiatives. Client Engagement: Develop, nurture, and maintain strong, long-lasting relationships with prospective and new clients, thoroughly understanding their needs to ensure the highest levels of customer satisfaction and retention. Strategic Development: Design, implement, and execute comprehensive business development plans aimed at achieving and exceeding company revenue targets and growth objectives. Market Insight: Conduct in-depth market research to stay abreast of industry trends, competitor activities, regulatory changes, and emerging opportunities, leveraging this insight for strategic advantage. Proposal Management: Work closely with the Tender & Bid Team to support the preparation, development, and submission of professional, compelling, and successful proposals, presentations, and bids to prospective clients. Cross-Functional Collaboration: Collaborate effectively with the Tender & Bid, Marketing, and Technical teams to ensure cohesive service delivery, consistent brand messaging, and seamless client onboarding. Pipeline Management: Utilise Pipedrive CRM meticulously to manage the entire sales pipeline, ensuring accurate and timely updates, precise sales forecasting, and adherence to key performance indicators (KPIs). Lead Nurturing: Implement and manage a comprehensive lead nurturing strategy, guiding prospects efficiently through the sales funnel with targeted communication and engagement activities. Performance Reporting: Prepare and present regular, insightful reports on pipeline health, lead generation efforts, sales performance, and overall business development progress to senior management. Skills & Experience Experience: Minimum of 5 years of proven business development or sales experience, specifically within the hard facilities management (FM) sector in the UK. Closing out work: taking opportunities from inception to contract signature Sector Knowledge: In-depth understanding of the UK facilities management market, particularly hard services such as HVAC, electrical, and mechanical systems. Pricing ability: to price works up to £100- £200k Sales Acumen: Demonstrable track record of successfully identifying, negotiating, and closing new business deals, with a strong understanding of the full sales cycle. CRM Proficiency: Excellent understanding and practical expertise in CRM systems, with specific experience in Pipedrive or similar leading sales platforms for pipeline management and reporting. Tender Process: Experience with tender preparation and submission processes, including understanding of public and private procurement procedures. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for presentations, proposals, and data analysis. Marketing Awareness: Familiarity with digital marketing principles and tools (e.g., SEO, SEM, social media advertising) is desirable. Education: Strong educational foundation in English and Mathematics. An FM qualification is desirable but not essential. Personal Attributes Results-Oriented: Highly motivated, self-driven, and focused on achieving and exceeding targets. Communication: Exceptional communication, interpersonal, and presentation skills with the ability to engage confidently with clients at all levels. Negotiation: Strong negotiation and influencing skills, capable of building rapport and securing advantageous agreements. Organisation: Excellent time management, organisational, and prioritisation skills, with strong attention to detail and accuracy. Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Collaboration: A team player who can work autonomously but also collaborate effectively with cross-functional teams. Analytical: Strong analytical and problem-solving abilities, capable of interpreting data and generating actionable insights. Continuous Learning: A commitment to ongoing professional development and staying current with industry trends. What We Offer In return for your expertise and dedication, Artic Building Services Ltd offers: Competitive Salary: An attractive base salary commensurate with your experience and proven track record. Performance-Based Bonuses: Significant opportunities for attractive performance-based bonuses, rewarding your contributions to growth. Career Growth: Excellent opportunities for professional development and genuine career progression within a leading and expanding company. Dynamic Environment: A positive, supportive, and dynamic work environment that encourages innovation, excellence, and mutual respect.

ICES: Data, Discovery, Better Health is looking for a Mobile AC Engineer to join the team in London & Surrounding Counties. The role includes maintenance and reactive tasks on client sites, requiring a background in HVAC and Building Services. The ideal candidate will possess up to date F-GAS and NVQ qualifications and have proven experience in the industry. This position offers Monday to Friday hours, starting immediately, with a focus on teamwork and client relationship building.

A recognized leader in M&E and Facilities Management is seeking a Multiskilled Mobile Engineer to carry out maintenance tasks across various client sites. The ideal candidate will have comprehensive experience in HVAC, with strong technical knowledge of boilers, AC systems, and electrical work. Flexibility in hours and a positive attitude are essential for this role, along with the ability to build relationships with clients and manage time effectively. This position offers a full-time schedule from Monday to Friday.

Job Role Multiskilled Mobile Engineer. Location Various. Hours Monday to Friday, 8am to 5pm Start Date ASAP Artic Building Services Ltd is an established and recognised leader within the M&E and Facilities Management sector. Via our standards and reputation within this industry we have successfully attained a solid foundation of varied blue chip clients both commercial and public. Skills Required Industry qualifications. Comprehensive working experience from an HVAC and Building Services environment. A continuous history of employment within the HVAC and Building Services industry. Must have boiler, AC and electrical knowledge. Other skills preferable: mechanical, basic electrical, basic plumbing, identification and adaptability. Must have experience with AHU's and FCU's. Ability to develop and be part of a team. Manage own time, works and paperwork. Capable of building long term relationships with clients both existing and prospective. Positive attitude "can do will do". Flexible in approach to hours and solving problems on site. Commercially astute, driven to identify and generate additional works/sales. Provide technical support to administration staff as required. Job Duties Carry out maintenance and reactive tasks to plant on client site. Complete all relevant job tasks on PDA including risk assessments. Use client portal and CAFM system if required. Provide further works reports where required. Liaise with the client concerning work completed and any further works required. Update contract managers with relevant client or site information. Inform administrator of any site or plant changes / site plant asset management. Collect parts from supplier or head office where applicable. Provide weekly timesheet to office on a Monday. Health and Safety As a member of the team, you will be required to fulfil our legal duty to take reasonable care for the health and safety of yourself and others who may be affected by your actions, and to follow all guidance and instructions given in this respect. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.