LBWF
INTERNAL APPLICATIONS ONLY Organisation: London Borough of Waltham Forest Salary: PO10 £68,784 - £72,399 Contract Type: Full-time/Fixed Term Contract (12 months) Working hours per week: 36 Application Deadline: 24/06/2026 Proposed Interview Date(s): TBC Reference: 2159 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email so we can arrange an alternative application method. About the role: The London Borough of Waltham Forest is seeking an experienced Senior Programme Manager (Housing Options) to lead delivery of the Housing Options Workstream within its ambitious Housing Digital Programme. You will drive transformation of digital experience for both Residents and Housing Staff, overseeing complex programmes from design through to implementation. Leading cross functional teams, you will ensure projects are delivered on time, within budget and to high standards, while embedding best practice programme governance and reporting. Key responsibilities include managing programme portfolios, mitigating risks, producing senior level reporting, and building strong relationships with Residents, senior leaders, in addition to internal and external partners. You will act as a key advisor on complex, often sensitive issues, ensuring services meet resident expectations and deliver measurable improvements. We are looking for a strategic, delivery focused leader with strong programme management experience across large scale change and digital initiatives within the social housing sector. You will bring excellent stakeholder engagement with particular emphasis on Residents, leadership and problem solving skills. Join us to play a pivotal role in shaping innovative, resident focused housing services. Click here to download the Role Profile Key Responsibilities: Lead on analysing service requirements and the creation of business cases for digital projects for Residents and Staff. Act as the key interface between Housing services and corporate Digital and Technology teams on digital projects being delivered within the Housing Digital Programme. Manage and deliver complex digital transformation programmes and projects on time and within budget, to include the procurement and implementation of a Choice based Lettings (CBL) solution. Build and maintain senior stakeholder relationships (Residents, Directors, partners, external organisations, including 3rd Party software providers). Exercise political awareness and judgement in complex environments. Lead and support continuous improvement, innovation, and service transformation initiatives. Ensure effective communication and reporting across projects and programmes at senior and operational levels. Qualifications and Requirements: Proven experience managing complex programmes, portfolios, and business and digital change initiatives within a Housing Options and Support service covering functional areas that include Choice based Lettings, Housing Register / Waiting List, Allocations, Homelessness, Temporary Accommodation; proven experience of implementing systems that support these functions. Ability to influence and lead across matrix organisations without direct authority. Strong stakeholder management, including Residents and senior leaders. Experience of handling complex, contentious, and politically sensitive issues. Ability to manage multiple priorities and high workloads effectively. Degree level education or equivalent experience. Professional certification in programme/project management desirable: PRINCE2 Managing Successful Programmes (MSP) Agile methodologies Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit Contact Information: If you have any questions about this vacancy or the application process, please contact Tom Iliffe, Head of Housing Digital Programme at . If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at . Click here for further information on the Human Resources recruitment privacy notice. Fraud Awareness Notice: The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic). We will never ask for payment or request sensitive personal or financial information as part of our recruitment process. If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information. If you have concerns about a job advert or communication, please report it to .
INTERNAL APPLICATIONS ONLY Organisation: London Borough of Waltham Forest Salary: PO10 £68,784 - £72,399 Contract Type: Full-time/Fixed Term Contract (12 months) Working hours per week: 36 Application Deadline: 24/06/2026 Proposed Interview Date(s): TBC Reference: 2159 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email so we can arrange an alternative application method. About the role: The London Borough of Waltham Forest is seeking an experienced Senior Programme Manager (Housing Options) to lead delivery of the Housing Options Workstream within its ambitious Housing Digital Programme. You will drive transformation of digital experience for both Residents and Housing Staff, overseeing complex programmes from design through to implementation. Leading cross functional teams, you will ensure projects are delivered on time, within budget and to high standards, while embedding best practice programme governance and reporting. Key responsibilities include managing programme portfolios, mitigating risks, producing senior level reporting, and building strong relationships with Residents, senior leaders, in addition to internal and external partners. You will act as a key advisor on complex, often sensitive issues, ensuring services meet resident expectations and deliver measurable improvements. We are looking for a strategic, delivery focused leader with strong programme management experience across large scale change and digital initiatives within the social housing sector. You will bring excellent stakeholder engagement with particular emphasis on Residents, leadership and problem solving skills. Join us to play a pivotal role in shaping innovative, resident focused housing services. Click here to download the Role Profile Key Responsibilities: Lead on analysing service requirements and the creation of business cases for digital projects for Residents and Staff. Act as the key interface between Housing services and corporate Digital and Technology teams on digital projects being delivered within the Housing Digital Programme. Manage and deliver complex digital transformation programmes and projects on time and within budget, to include the procurement and implementation of a Choice based Lettings (CBL) solution. Build and maintain senior stakeholder relationships (Residents, Directors, partners, external organisations, including 3rd Party software providers). Exercise political awareness and judgement in complex environments. Lead and support continuous improvement, innovation, and service transformation initiatives. Ensure effective communication and reporting across projects and programmes at senior and operational levels. Qualifications and Requirements: Proven experience managing complex programmes, portfolios, and business and digital change initiatives within a Housing Options and Support service covering functional areas that include Choice based Lettings, Housing Register / Waiting List, Allocations, Homelessness, Temporary Accommodation; proven experience of implementing systems that support these functions. Ability to influence and lead across matrix organisations without direct authority. Strong stakeholder management, including Residents and senior leaders. Experience of handling complex, contentious, and politically sensitive issues. Ability to manage multiple priorities and high workloads effectively. Degree level education or equivalent experience. Professional certification in programme/project management desirable: PRINCE2 Managing Successful Programmes (MSP) Agile methodologies Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit Contact Information: If you have any questions about this vacancy or the application process, please contact Tom Iliffe, Head of Housing Digital Programme at . If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at . Click here for further information on the Human Resources recruitment privacy notice. Fraud Awareness Notice: The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic). We will never ask for payment or request sensitive personal or financial information as part of our recruitment process. If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information. If you have concerns about a job advert or communication, please report it to .
LBWF
About the role: We are currently seeking to appoint a DSG Payments Manager to lead and manage our Dedicated Schools Grant (DSG) payments service within Education Operations and Performance. This is a senior leadership role responsible for ensuring the effective delivery of statutory financial processes linked to early years and high needs funding. The postholder will oversee the development and implementation of funding formulae, ensuring accurate and timely payments to early years providers, schools, and other commissioned services in line with Department for Education (DfE) and Education and Skills Funding Agency (ESFA) requirements. You will play a key role in ensuring compliance with all legislative and regulatory frameworks, maintaining robust quality assurance processes, and safeguarding significant levels of public funding. The role also involves leading on strategic planning and continuous service improvement across the DSG payments function. You will develop policies, systems, and procedures to enhance efficiency, including driving digital solutions to improve payment processes. Working closely with the Head of Education Operations & Payments, you will contribute to wider service strategy, provide expert advice to senior leaders and elected members, and deputise where required. A key aspect of the role is building strong relationships with internal teams, schools, early years settings, and external partners. You will lead on communication, training, and guidance to ensure stakeholders understand and meet financial and statutory requirements. In addition, you will oversee the production of high quality financial and performance reports, manage consultations, and respond to complex enquiries, including those from senior stakeholders and elected representatives. As a manager, you will lead and develop a small team, ensuring high performance, professional standards, and a strong focus on customer service. The role carries responsibility for managing significant budgets-supporting the accurate distribution and quality assurance of DSG funding at scale-while ensuring value for money and effective resource management. This is an exciting opportunity to shape and deliver a critical service that supports education provision and outcomes for children and young people, while operating at the heart of financial governance and strategic decision making within the Council. Key Responsibilities: Work in partnership with the Head of Operations and Payments to contribute to the development of strategic plans, policies and procedures in relation to the Operations and Payments. Develop a strategy for the DSG Payments service, implement long and short term service plans and contribute to the development of policies and procedures that ensures service delivery meets strategic, legislative and Government policy requirements in relation to Early Years Block (EYB) and High Needs Block (HNB) Dedicated Schools (DSG) Block formula and payment requirements. Lead on development and implementation of a range of information advice and training to Ofsted/DfE registered settings, commissioned providers and individuals that is of high quality, intelligence led and evidence based to ensure that they have access to support, advice and training as well as development opportunities that lead to strong financial arrangements, financial sustainability and quality service delivery and are aware of and meet their statutory requirements in relation to EY DSG and HNB DSG payments. Lead on the monitoring and evaluation processes that will measure the impact of information advice and training provided, which in turn informs service planning and strategic vision. Lead on the production and implementation of financial guidance document for early years providers with regards to the claiming and use of FEEE/EYFF monies in line with statutory and LBWF requirements. Implement policies and procedures for making EYB and HNB DSG payments to Ofsted/DfE Registered settings, commissioned providers and individuals. Lead on EYB and HNB DSG funding consultations. Collate and analyse a range of information in order to produce and present a range of accurate performance and financial reports in relation to area of responsibility in partnership with internal and external partners as appropriate for relevant statutory returns as well as Schools Forum, Scrutiny, Cabinet reports and other meetings and boards as required. Qualifications and Requirements: Experience of successfully undertaking a leadership/management role which lead on delivering a Council's statutory requirements relating to developing and implementing a transparent formula to fund and make payments to all providers who deliver the Governments free early education and childcare scheme. Experience of successfully undertaking a leadership/management role which lead on delivering a Council's statutory requirements relating to develop and implement financial procedures in order to make payments to Ofsted/DfE registered settings, commissioned providers and individuals from the High Needs Block (HNB) of the Dedicated Schools Grant (DSG). Experience of develop and deliver arrangements for the delivery of financial trading services. Experience of monitoring compliance with statutory and financial requirements and taking appropriate action where non compliance issues are identified. Experience of developing and implementing financial ICT systems/databases. Significant experience in developing and implementing strategic plans and evaluating their impact, seeking continuous improvement and associated challenges. Knowledge of project and performance management and a track record of delivering projects using data informed decision making. Experience of translating organisational vision into department/team priorities and service plans. Ability to demonstrate effective involvement of stakeholders in service development and delivery, harnessing the benefits of partnership working by persuading, convincing and negotiating. Experience of monitoring service performance against national service, council performance targets and other service providers. Experience of using complex, multi source data to identify areas for improvement and gain efficiencies. Experience of identifying innovative solutions that transform the flexibility, responsiveness and quality of the service. Experience of commissioning and contract monitoring services. Experience of using digital opportunities to identify areas where ICT could be used more effectively to improve service delivery and provide required outcomes. Strong analytical skills and ability to interpret and utilise data and experience of collation and analysis of complex information in order to produce accurate information, performance and financial data and reports at a high level. Awareness of local, regional, and national educational issues and legislation, including wider local government issues and the political context in which it operates. Experience of using an understanding of political agenda to create effective solutions and drive improvements. Effective ICT skills. Experience of Synergy/Access, Oracle or similar large financial ICT system. Terms and Conditions: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; This role is subject to safer recruitment practices as it involves work with children and/or vulnerable adults; Satisfactory DBS check; Continued professional body registration; As a public authority, we must ensure that members of staff in public facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: Promoting equality of opportunity, Opposing all forms of discrimination, intolerance and disadvantage, Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels, Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
About the role: We are currently seeking to appoint a DSG Payments Manager to lead and manage our Dedicated Schools Grant (DSG) payments service within Education Operations and Performance. This is a senior leadership role responsible for ensuring the effective delivery of statutory financial processes linked to early years and high needs funding. The postholder will oversee the development and implementation of funding formulae, ensuring accurate and timely payments to early years providers, schools, and other commissioned services in line with Department for Education (DfE) and Education and Skills Funding Agency (ESFA) requirements. You will play a key role in ensuring compliance with all legislative and regulatory frameworks, maintaining robust quality assurance processes, and safeguarding significant levels of public funding. The role also involves leading on strategic planning and continuous service improvement across the DSG payments function. You will develop policies, systems, and procedures to enhance efficiency, including driving digital solutions to improve payment processes. Working closely with the Head of Education Operations & Payments, you will contribute to wider service strategy, provide expert advice to senior leaders and elected members, and deputise where required. A key aspect of the role is building strong relationships with internal teams, schools, early years settings, and external partners. You will lead on communication, training, and guidance to ensure stakeholders understand and meet financial and statutory requirements. In addition, you will oversee the production of high quality financial and performance reports, manage consultations, and respond to complex enquiries, including those from senior stakeholders and elected representatives. As a manager, you will lead and develop a small team, ensuring high performance, professional standards, and a strong focus on customer service. The role carries responsibility for managing significant budgets-supporting the accurate distribution and quality assurance of DSG funding at scale-while ensuring value for money and effective resource management. This is an exciting opportunity to shape and deliver a critical service that supports education provision and outcomes for children and young people, while operating at the heart of financial governance and strategic decision making within the Council. Key Responsibilities: Work in partnership with the Head of Operations and Payments to contribute to the development of strategic plans, policies and procedures in relation to the Operations and Payments. Develop a strategy for the DSG Payments service, implement long and short term service plans and contribute to the development of policies and procedures that ensures service delivery meets strategic, legislative and Government policy requirements in relation to Early Years Block (EYB) and High Needs Block (HNB) Dedicated Schools (DSG) Block formula and payment requirements. Lead on development and implementation of a range of information advice and training to Ofsted/DfE registered settings, commissioned providers and individuals that is of high quality, intelligence led and evidence based to ensure that they have access to support, advice and training as well as development opportunities that lead to strong financial arrangements, financial sustainability and quality service delivery and are aware of and meet their statutory requirements in relation to EY DSG and HNB DSG payments. Lead on the monitoring and evaluation processes that will measure the impact of information advice and training provided, which in turn informs service planning and strategic vision. Lead on the production and implementation of financial guidance document for early years providers with regards to the claiming and use of FEEE/EYFF monies in line with statutory and LBWF requirements. Implement policies and procedures for making EYB and HNB DSG payments to Ofsted/DfE Registered settings, commissioned providers and individuals. Lead on EYB and HNB DSG funding consultations. Collate and analyse a range of information in order to produce and present a range of accurate performance and financial reports in relation to area of responsibility in partnership with internal and external partners as appropriate for relevant statutory returns as well as Schools Forum, Scrutiny, Cabinet reports and other meetings and boards as required. Qualifications and Requirements: Experience of successfully undertaking a leadership/management role which lead on delivering a Council's statutory requirements relating to developing and implementing a transparent formula to fund and make payments to all providers who deliver the Governments free early education and childcare scheme. Experience of successfully undertaking a leadership/management role which lead on delivering a Council's statutory requirements relating to develop and implement financial procedures in order to make payments to Ofsted/DfE registered settings, commissioned providers and individuals from the High Needs Block (HNB) of the Dedicated Schools Grant (DSG). Experience of develop and deliver arrangements for the delivery of financial trading services. Experience of monitoring compliance with statutory and financial requirements and taking appropriate action where non compliance issues are identified. Experience of developing and implementing financial ICT systems/databases. Significant experience in developing and implementing strategic plans and evaluating their impact, seeking continuous improvement and associated challenges. Knowledge of project and performance management and a track record of delivering projects using data informed decision making. Experience of translating organisational vision into department/team priorities and service plans. Ability to demonstrate effective involvement of stakeholders in service development and delivery, harnessing the benefits of partnership working by persuading, convincing and negotiating. Experience of monitoring service performance against national service, council performance targets and other service providers. Experience of using complex, multi source data to identify areas for improvement and gain efficiencies. Experience of identifying innovative solutions that transform the flexibility, responsiveness and quality of the service. Experience of commissioning and contract monitoring services. Experience of using digital opportunities to identify areas where ICT could be used more effectively to improve service delivery and provide required outcomes. Strong analytical skills and ability to interpret and utilise data and experience of collation and analysis of complex information in order to produce accurate information, performance and financial data and reports at a high level. Awareness of local, regional, and national educational issues and legislation, including wider local government issues and the political context in which it operates. Experience of using an understanding of political agenda to create effective solutions and drive improvements. Effective ICT skills. Experience of Synergy/Access, Oracle or similar large financial ICT system. Terms and Conditions: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; This role is subject to safer recruitment practices as it involves work with children and/or vulnerable adults; Satisfactory DBS check; Continued professional body registration; As a public authority, we must ensure that members of staff in public facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: Promoting equality of opportunity, Opposing all forms of discrimination, intolerance and disadvantage, Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels, Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.