Wates Smartspace

Wates Smartspace is seeking a Technical Services Manager to lead delivery of hard services at the Wellcome Genome Campus in Cambridge. The role focuses on M&E maintenance, compliance, and project delivery to create a safe, efficient, and customer-focused environment for a world-leading scientific campus. You will oversee maintenance teams, manage budgets, build strong client relationships, and ensure safe operations in line with SHEQ standards and the Wates Operating Framework.

Technical Services Manager Location: Wellcome Genome Campus, Cambridge Company: WPS Type: Full-time, Permanent About the Role We are looking for an experienced Technical Services Manager to lead the delivery of high-quality hard services at the prestigious Wellcome Genome Campus in Cambridge. This is a pivotal leadership role where you will drive excellence across M&E maintenance, compliance, and project delivery-ensuring a safe, efficient, and customer-focused environment for a world leading scientific research campus. What You'll Be Doing As Technical Services Manager, you will: Lead and manage supervisors and engineering teams delivering M&E maintenance, compliance, and operational excellence Drive performance and development of your team, ensuring robust training and succession planning Oversee supply chain partners, ensuring best value procurement and high compliance standards Build strong client relationships, presenting KPI and MI reports and ensuring exceptional service delivery Ensure compliance with Wates Operating Framework and all SHEQ standards Support project delivery, including extra works and M&E/fabric upgrades Mobilise new buildings, carrying out due diligence, risk assessments, and condition reporting What We're Looking For Essential Experience Strong background in hard FM / M&E services delivery Proven leadership experience managing teams in a customer-focused environment Excellent communication and stakeholder management skills Good working knowledge of Health & Safety legislation Experience managing multiple priorities, projects, and operational demands Qualifications & Technical Expertise Recognised qualification in a relevant trade (Electrical, Mechanical, Gas, or F-Gas) Minimum 5 years' experience at supervisory or managerial level within hard services FM Strong commercial awareness and experience supporting project costing and delivery Desirable BIFM (IWFM) qualification or equivalent IOSH or NEBOSH certification Experience using CAFM / PPM systems (e.g. Concept) Leadership & Behaviours We're looking for someone who is: A motivational leader who develops high-performing teams Customer-focused, delivering exceptional service standards Proactive and solutions driven, always striving for improvement Collaborative and approachable, building trust across teams and stakeholders Committed to safety, quality, and compliance

Mobile Engineer - Fabric/Plumbing WPS - Facilities Management Location: Stoke-on-Trent & Midlands Region (Mobile Role) Full Time Permanent The Opportunity WPS is looking for a skilled and customer-focused Mobile Fabric Engineer (Fabric & Plumbing Bias) to join our Facilities Management team covering sites across Stoke-on-Trent and the wider Midlands region. As part of our Mobile Engineering team, you'll be responsible for delivering high-quality planned and reactive maintenance services across a varied portfolio of commercial properties. The role is ideal for a multi-skilled engineer with strong fabric maintenance experience and a plumbing background who enjoys working independently, solving problems, and building positive relationships with clients. This is an excellent opportunity to join one of the UK's leading property services providers, where you'll have the support, training, and career development opportunities to thrive. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive repairs across multiple client sites. Deliver a wide range of building fabric maintenance works, including: Carpentry and joinery repairs Minor decorating and making good works Ceiling, flooring, and partition repairs Door, lock, and ironmongery maintenance General building repairs and upkeep Undertake plumbing works including: Repairing leaks and pipework Maintenance of taps, toilets, and washroom facilities Minor plumbing installations and replacements Diagnosing and resolving water related faults Conduct site inspections and proactively identify maintenance issues. Ensure all work is completed in accordance with health & safety legislation and company procedures. Accurately record works completed using mobile technology and CAFM systems. Liaise professionally with clients and occupants, providing excellent customer service at all times. Support wider engineering activities as required and collaborate with colleagues across the FM team. What We're Looking For Proven experience in a Fabric Engineer, Multi-Trade Engineer, Building Maintenance, or Plumbing Maintenance role. Strong practical skills across general building fabric maintenance. Good plumbing maintenance and fault finding experience. Experience working within a Facilities Management, commercial property, or maintenance environment. Ability to work independently and manage workloads across multiple sites. Strong communication and customer service skills. Good understanding of health and safety requirements. Full UK driving licence. Desirable Relevant trade qualifications in Plumbing, Building Maintenance, Carpentry, or a related discipline. Experience working within a mobile engineering environment. Basic understanding of mechanical and electrical building services. Experience using CAFM systems and mobile-based maintenance technology. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting.

Ready to shape the future of digital construction? At Wates, we're reimagining places for people to thrive, and great information is at the heart of every successful project. We're looking for an organised and proactive Information Coordinator to support our project teams in managing digital information, ensuring accuracy, compliance and consistency throughout the project lifecycle. This is an excellent opportunity for someone with document control, information management or digital construction experience who wants to develop their career within a leading construction and development business. The Role As an Information Coordinator, you'll play a key role in supporting project teams with the management of drawings, documents and digital information through Common Data Environments (CDEs) and other digital platforms. You'll help ensure project information is controlled, compliant and readily available, supporting both project delivery and regulatory requirements. As a Information Coordinator, you will: Manage and maintain project information, ensuring quality, accuracy and compliance throughout its lifecycle. Administer and support Common Data Environments (CDEs) across multiple projects. Establish and monitor information exchange processes and file naming protocols in line with standards such as ISO 19650. Review information submissions to ensure compliance with project naming conventions, revision control requirements, suitability codes and project protocols. Act as a key point of contact for project teams, consultants, clients and supply chain partners on information management matters. Produce and maintain project status reports, dashboards and compliance data to support project performance. Deliver training and troubleshooting support on CDE systems and digital information processes. Support the delivery of the Golden Thread of Information and wider building safety requirements. Contribute to the development and continuous improvement of information management procedures, guidance and training materials. What We're Looking For We're interested in candidates who have: Experience in managing digital information, document control processes, revision management and information governance within Common Data Environments / CDEs. An understanding of information management standards, including ISO 19650. Knowledge of BIM and digital construction principles. Strong organisational, communication and stakeholder management skills. Ability to manage multiple projects and priorities whilst maintaining high levels of accuracy. Good working knowledge of Microsoft Office, SharePoint and information management platforms such as Dalux, ViewPoint, Autodesk, Aconex, Asite or similar. The ability to analyse data and produce meaningful reports to support project teams. Our commitments: Wates is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly. We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at .

Wates Smartspace is seeking an organised Information Coordinator to support project teams in managing drawings, documents and digital information across CDEs and other platforms. The role focuses on ensuring information is controlled, compliant and readily available to support delivery and regulatory requirements. The successful candidate will bring experience in document control, information governance and BIM-related practices, with strong organizational and communication skills to coordinate

Wates Smartspace in Birmingham invites applications for a Mobile Engineer to join our Facilities Management team, supporting our client JLL. This role offers variety, autonomy, and the chance to deliver high-quality mechanical and electrical services across multiple sites. You will perform PPM and reactive maintenance, respond to incidents, ensure health and safety compliance, keep accurate records, and contribute to sustainability initiatives.

Mobile Engineer Location: Birmingham About the Role WPSis seeking a skilled and motivated Mobile Engineer to join our Facilities Management team in Birmingham, supporting our client, JLL. This is a dynamic role for someone who enjoys variety, autonomy, and delivering high-quality technical services across multiple sites. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive maintenance on mechanical and electrical building services. Respond promptly and professionally to helpdesk requests, breakdowns, and emergencies. Ensure compliance with health and safety regulations and company standards at all times. Liaise with site contacts and supervisors to maintain service excellence. Support sustainability initiatives and energy saving measures. Maintain accurate records of work completed and materials used using CAFM/PDA technology. Provide detailed reports and updates on works delivered. What We're Looking For Experience in delivering hard M&E services in a mobile or multi site role. Strong technical knowledge of building services and maintenance. Excellent communication and time management skills. Full UK driving licence. Trade related qualification (Electrical or Mechanical), e.g., NVQ, City & Guilds. 18th Edition (for electrical candidates) or equivalent. Health & Safety training (IOSH or equivalent) is desirable. Experience with CAFM systems is an advantage. What We Offer Competitive salary, van, tools, and benefits package. Ongoing training and development opportunities. 22 days holiday plus bank holidays (with increases for service). Private medical insurance, pension, and wellness programme. Industry leading family leave benefits. The chance to work for one of the UK's leading family owned property services companies. Additional Information Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offences. Additionally, certain roles may be subject to additional pre employment checks. To learn more about the checks included in this process, please refer to National Security Vetting.

Wates Smartspace is seeking a Technical Services Manager in London to lead hard facilities management for Aviva. This role involves operational management, ensuring statutory compliance, and delivering exceptional services. The ideal candidate will possess strong leadership skills and a solid technical background in building services, focusing on health, safety, and continuous improvement initiatives.

Technical Services Manager WPS Facilities Management Location: Drummond Street, London Client: Aviva Join us as a Technical Services Manager We are seeking an experienced anddriven Technical Services Manager to lead the delivery of hard FM services for our prestigious client, Aviva, based at their Drummond Street office in London. This is an excellent opportunity for a technically strong facilities management professional to take ownership of building engineering performance, compliance, maintenance delivery, and contractor management within a high-profile corporate environment. You'll play a key role in ensuring the safe, efficient, and compliant operation of critical building services while driving service excellence and continuous improvement. The Role As Technical Services Manager, you will be responsible for the operational management and performance of all hard services across the site, ensuring statutory compliance, engineering excellence, and exceptional customer service. Working closely with the client, suppliers, and the wider WPS team, you will provide technical leadership, manage service delivery, and ensure all maintenance activities are completed safely, efficiently, and to the highest standard. Key Responsibilities Lead the delivery of planned and reactive maintenance across all building engineering systems. Ensure full compliance with statutory, regulatory, client, and company requirements. Manage specialist contractors and service partners, monitoring performance against agreed KPIs and SLAs. Oversee building systems including HVAC, electrical, mechanical, BMS, water hygiene, and life safety systems. Drive a strong health, safety, environmental and quality culture across the site. Support the planning and delivery of minor works and capital projects. Monitor asset performance and identify opportunities to improve reliability, efficiency and sustainability. Conduct technical audits, inspections, and compliance reviews. Manage permit-to-work processes and ensure safe systems of work are adhered to. Develop and maintain strong working relationships with the client and key stakeholders. Produce operational and performance reports, providing technical insight and recommendations. Support business continuity planning and critical incident management where required. Identify and deliver continuous improvement initiatives that enhance service delivery and customer experience. About You We're looking for a confident and knowledgeable technical professional who is passionate about delivering first-class facilities management services. Essential Experience Experience in a Technical Services Manager, Engineering Manager, Contract Manager, Building Services Manager, or similar role within Facilities Management. Strong knowledge of hard FM service delivery within commercial or corporate environments. Experience managing maintenance contracts, specialist suppliers, and engineering teams. Proven understanding of statutory compliance and engineering best practice. Experience working within a customer-focused environment with responsibility for client relationships. Strong knowledge of M&E building services and critical infrastructure. Qualifications Relevant technical qualification in Mechanical, Electrical or Building Services Engineering. IOSH Managing Safely or equivalent health and safety qualification. Demonstrable understanding of current facilities management legislation and compliance requirements. Skills & Attributes Excellent communication and stakeholder management skills. Strong leadership and people management capability. Commercial awareness and budget management experience. Highly organised with strong problem-solving abilities. Ability to make informed decisions in a fast-paced operational environment. Proactive, collaborative and results-driven approach. Commitment to continuous improvement and service excellence. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.