Runna

We're putting together a talented team to build the training platform for Runners We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We're growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the iPhone app of the year, reflecting the innovation and impact of what we've built & in 2025 we were acquired by Strava ! Our ambition is huge: to become the go-to global leading training platform for millions of runners everywhere. We're growing with purpose and looking for people who want to build something meaningful with lasting impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join. The team you'll join We are looking for talented, creative and positive team players to join our highly-skilled cross-functional engineering team. You'll sit in our recently formed Strength Team, where you will collaborate with our modelling engineers, as well as Team Strava, to build the next generation of strength training and redefine how athletes train. You will work closely with our CTO, and engineering leadership team to help shape the future of Runna, who will support you all along this exciting journey. We have a jam packed roadmap, with countless opportunities to champion new technologies, work on meaningful problems that impact millions of athletes, and improve existing architecture to elevate the whole of our engineering team. What you'll be doing Architecting, building, testing and delivering new features across the full stack Working with the Product team to identify the most suitable solution for the best customer experience Collaborating with modelling/AI engineers to design architecture used to interface between the Runna training engine and Runna app Always be on hand to help other team members when they need help on technical matters Coach and support engineers in your team, providing guidance, mentorship, and code reviews without creating bottlenecks. Help us operate more efficiently, by building and maintaining our developer tooling and CI/CD pipeline We rotate the responsibility of releases across each team member, so you will get the opportunity to lead the process and deploy changes to production Impacting the wider engineering team by championing new technologies and setting standards for engineering quality What you'll bring to the team: Proficiency working with TypeScript/JavaScript Experience with the technologies in our stack: React Native (worked on large scale applications) Native mobile development (Swift, Kotlin) Cloud platforms, particularly AWS Able to work in a highly skilled engineering team in a fast-paced, iterative environment. 4+ years experience in your main expertise area (Frontend, Backend etc) Comfortable picking up new things and working on technologies outside your comfort zone Are skilled in delivering features end-to-end, from architecture design and building through to releasing, testing and supporting Enthusiasm for our ways of working which include: Iterative development, continuous deployment and test automation Knowledge sharing, pair programming, collaborative design & development Shared code ownership & cross-functional teams Bonus points if you have: Are experienced in deployment, releasing cycles or CI/CD Have experience with Serverless architectures Experience with Terraform or other IaC tooling (e.g. CDK, CloudFormation, etc.) Have experience in open source contributions, including reporting bugs/issues in GitHub, testing new releases, or contributing to code Compensation Overview & Benefits We're offering a salary of £85,000 - £95,000 per year, depending on experience, plus participation in Strava's long-term incentive (stock) programs. Overview of our benefits are below:We're also committed to continually evolving our benefits to support you as we grow. Here is a brief overview what we currently offer in the UK Flexible working - we typically spend 3 days a week together in our Vauxhall office ️ 25 days holiday , plus bank holidays (which you can take whenever suits you) Free Runna & Strava subscriptions for you and 3 of your friends (get ready to be your friends fave person or save them for holiday presents!) Headspace membership Money every year to spend on gear, events and the gym! Private health insurance with Bupa and workplace pension scheme Modern Health is a mental wellness platform and app that combines technology with professional support to improve mental well-being and reduce stress Carrot fertility support - this benefits provider can provide inclusive fertility, hormonal health, and family-forming benefits to our global employee population and takes the burden off what we know can be a stressful process. Please let us know if there's anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process, so please speak to your Talent Partner!

We're putting together a talented team to build the training platform for Runners We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We're growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the iPhone app of the year, reflecting the innovation and impact of what we've built and in 2025 we were acquired by Strava! Our ambition is huge: to become the go-to global leading training platform for millions of runners everywhere. We're growing with purpose and looking for people who want to build something meaningful with lasting impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join. The team you'll join We are looking for talented, creative and positive team players to join our highly-skilled cross-functional engineering team. You'll sit on the Train Team where you will work closely with our modelling teams to integrate features that are core to Runna's mission (think adapting plans around holidays and B races, supporting new cutting edge plans, and building in-app experiences around our AI/ML tooling). You will work closely with our founders, CTO, and engineering leadership team to help shape the future of Runna, who will support you all along this exciting journey. We have a jam packed roadmap, with countless opportunities to champion new technologies, work on meaningful problems that impact millions of runners, and improve existing architecture to elevate the whole of our engineering team. What You'll Do: Architect, build, test and deliver new features across the full stack Work with the Product team to identify the most suitable solution for the best customer experience Collaborating with modelling/AI engineers to design architecture used to interface between the Runna training engine and Runna app Always be on hand to help other team members when they need help on technical matters Help us operate more efficiently, by building and maintaining our developer tooling and CI/CD pipeline We rotate the responsibility of releases across each team member, so you will get the opportunity to lead the process and deploy changes to production What You'll Bring to the Team: Very proficient in TypeScript/JavaScript development Able to work in a highly skilled engineering team in a fast-paced, iterative environment. In 2024 we shipped: 99 mobile app releases (iOS and Android) 443 API releases 237 modelling backend releases 2+ years experience in your main expertise area (Frontend, Backend etc) Comfortable picking up new things and working on technologies outside your comfort zone Are skilled in delivering features end-to-end, from architecture design and building through to releasing, testing and supporting Enthusiasm for our ways of working which include: Iterative development, continuous deployment and test automation Knowledge sharing, pair programming, collaborative design & development Shared code ownership & cross-functional teams Are experienced in delivering features full-stack Have experience with React Native Have experience with AWS Bonus points if you have: Have experience working with native frameworks and tooling (SwiftUI, etc) Are experienced in deployment, releasing cycles or CI/CD Experience with Terraform or other IaC tooling (e.g. CDK, CloudFormation, etc.) Have experience in open source contributions, including reporting bugs/issues in GitHub, testing new releases, or contributing to code Our Tech Stack Find below a small reflection of our current tech stack: Frontend: React Native (iOS and Android) Typescript GraphQL (Apollo Client) Fastlane SwiftUI (Apple Watch) Maestro E2E tests Backend: Serverless (AWS) Lambdas (NodeJS & Python) AWS AppSync DynamoDB, S3, SQS, SNS, EventBridge, SageMaker Snowflake All the other good stuff: Sentry GitHub Actions Intercom, Mixpanel RevenueCat App Store Connect / Play Store Google Tag Manager We follow a flexible hybrid model that translates to more than half of your time on-site - 3 days per week in Runna's office based in London, UK. Salary and Benefits We're offering a salary of £70,125 - £78,375 per year, depending on experience, plus participation in Strava's long-term incentive (stock) programs. Overview of our benefits is below: We're also committed to continually evolving our benefits to support you as we grow. Here is a brief overview what we currently offer in the UK Flexible working - we typically spend 3 days a week together in our Vauxhall office 25 days holiday, plus bank holidays (which you can take whenever suits you) Free Runna & Strava subscriptions for you and 3 of your friends (get ready to be your friends fave person or save them for holiday presents!) Headspace membership Money every year to spend on gear, events and the gym! Private health insurance with Bupa and workplace pension scheme Modern Health is a mental wellness platform and app that combines technology with professional support to improve mental well-being and reduce stress Carrot fertility support - this benefits provider can provide inclusive fertility, hormonal health, and family-forming benefits to our global employee population and takes the burden off what we know can be a stressful process. Please see more info on our amazing benefits here: Benefits at Runna Our Interview Process: Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages: Screening call with Talent team (30 minute video call) Getting to Know You + Live Coding (45-minute video call, first 25 mins will be an introductory chat followed by two live coding exercises from the website ) Take home technical task (max 1-2 hours to complete, or if you have something interesting you recently built and would like to showcase then that's perfectly OK) 1.5-hour technical interview (the first half of the call will be used to discuss the take-home technical task from the previous stage and the second half will consist of system design and some general architecture/tech questions) Meet the team (in-person chat with founder(s) and rest of the team) Please let us know if there's anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process, so please speak to your Talent Partner

Runna, an innovative app provider for runners, is looking for a talented Full Stack Developer to join their engineering team in London. You will be integral in architecting, building, and delivering features across their platform in a fast-paced environment. The role requires proficiency in TypeScript/JavaScript and experience with React Native and AWS technologies. With a salary of £70,125 - £78,375 per year, you will enjoy flexible working options and comprehensive benefits aimed at supporting your growth and well-being.

We're putting together a talented team to build the training platform for Runners We help everyday runners become outstanding by building an incredible app providing world class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We're growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the iPhone app of the year, reflecting the innovation and impact of what we've built & in 2025 we were acquired by Strava! Our ambition is huge: to become the go to global leading training platform for millions of runners everywhere. We're growing with purpose and looking for people who want to build something meaningful with lasting impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join. The team you'll join We're looking for a full stack engineer to join our Growth team, with a strong focus on marketing technology. You'll sit at the intersection of product, data and marketing - building and maintaining the systems that power our acquisition, activation and retention efforts across channels. Although Marketing Technology is a core part of this role, you'll also spend a significant portion of your time working across full stack initiatives in our Growth Product Squad - building features, launching experiments, and iterating based on results. You'll join our cross functional Growth squad, working closely with product, marketing and data. The team is responsible for: Improving how new users discover, try and subscribe to Runna. Running experiments across the funnel, from ad click through to in app activation and ongoing engagement. Owning the core tools and integrations that power our marketing and lifecycle communications. How we work Cross functional, collaborative teams with shared goals. Iterative development, continuous deployment and a strong focus on testing and observability. High autonomy, high ownership - you'll have real responsibility for growth outcomes and the systems that support them. You'll also collaborate with the wider engineering org to ensure our growth systems are robust, observable and align with our overall architecture and standards. What you'll be doing Own implementation and maintenance of ad tracking SDKs and MMPs (for example TikTok, Meta, Google, AppsFlyer), including event mapping and monitoring for signal loss. Build and maintain tracking and tag manager setups across web and app so our data is reliable, privacy respectful and useful for models and reporting. Design, build, test and ship full stack features that support growth (for example landing pages, onboarding flows, referral and promo experiences). Integrate and maintain CRM and lifecycle tooling (for example Iterable or similar), including catalogues, data feeds, deeplinks and email / in app templates. Build internal tools, automations and scripts (for example in Python or Node) that connect systems, improve workflows and power pLTV, dashboards and alerting. Collaborate closely with Growth, Marketing and Data to scope experiments and quickly ship A/B tests and campaigns that move key metrics. What you'll bring to the team: Solid experience as a full stack engineer (ideally 3+ years), comfortable working across frontend and backend. Strong TypeScript/JavaScript skills and experience with modern frontend frameworks (for example React / React Native). Hands on experience integrating and maintaining marketing technology such as: Analytics and product analytics tools. Mobile / web attribution. Tag managers and event tracking. CRM or lifecycle platforms (email, push, in app messaging). Comfort working closely with non engineering partners (marketing, product, data) and translating business goals into technical solutions. A bias towards experimentation and iteration - you care about impact and learning fast. Strong ownership mindset: you're happy to take a problem from idea to shipped, monitored solution. Good understanding of event tracking, data quality and debugging issues across multiple platforms and tools. Bonus points if you have: Experience with mobile growth and attribution (for example RevenueCat, app store / play store tooling, mobile attribution providers). Previous experience in a product led or consumer subscription business. Experience with experimentation platforms and A/B testing. Familiarity with AWS or another major cloud provider and modern CI/CD practices. Experience working in or closely with a Growth / Marketing team. Our Tech Stack Below you can find a small reflection of our current tech stack: Frontend: React Native (iOS and Android) Typescript GraphQL (Apollo Client) Fastlane SwiftUI (Apple Watch) Maestro E2E tests Backend: Serverless (AWS) Lambdas (NodeJS & Python) AWS AppSync DynamoDB, S3, SQS, SNS, EventBridge, SageMaker Snowflake All the other good stuff: Sentry GitHub Actions Intercom, Mixpanel RevenueCat App Store Connect / Play Store Google Tag Manager Salary and Benefits We're offering a salary of £70,000-£78,000 per year, depending on experience, plus participation in Strava's long term incentive (stock) programs. Overview of our benefits is below: We're also committed to continually evolving our benefits to support you as we grow. Here is a brief overview what we currently offer in the UK Flexible working - we typically spend 3 days a week together in our Vauxhall office ️ 25 days holiday, plus bank holidays (which you can take whenever suits you) Free Runna & Strava subscriptions for you and 3 of your friends (get ready to be your friends fave person or save them for holiday presents!) Headspace membership Money every year to spend on gear, events and the gym! Private health insurance with Bupa and workplace pension scheme Modern Health is a mental wellness platform and app that combines technology with professional support to improve mental well being and reduce stress Carrot fertility support - this benefits provider can provide inclusive fertility, hormonal health, and family forming benefits to our global employee population and takes the burden off what we know can be a stressful process. Please see more info on our amazing benefits here: Benefits at Runna Our Interview Process: Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages: Screening call with Talent team (30 minute video call) Getting to Know You + Live Coding (45-minute video call, first 25 mins will be an introductory chat followed by two live coding exercises from ) Take home technical task (max 1 2 hours to complete, or if you have something interesting you recently built and would like to showcase then that's perfectly OK) 1.5 hour technical interview (the first half of the call will be used to discuss the take home technical task from the previous stage and the second half will consist of system design and some general architecture/tech questions) Meet the team (in person chat with the wider team) Please let us know if there's anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process, so please speak to your Talent Partner

A leading fitness app company in the UK is seeking a skilled Full Stack Engineer to join their Growth team. This role focuses on developing and maintaining marketing technology systems to enhance user acquisition and retention. The ideal candidate has solid experience with TypeScript and JavaScript, enjoys experimentation, and can collaborate effectively across teams. Join a fast-growing company recognized for its innovative app, offering a competitive salary and a modern benefits package.

The team you'll join We're looking for a talented, curious and experimentation minded Senior Full Stack Engineer to join Growth Engineering team. This team owns key parts of the user journey into Runna, working across web and app to create high quality experiences that turn first time visitors into longterm, engaged subscribers. You'll collaborate closely with product, design and data partners, as well as our founders and CTO, to shape how new users first discover and experience Runna. What you'll be doing Architect, build, test and ship high impact user journeys and subscription funnels, taking technical ownership across multiple workstreams and setting the standard for how the team approaches conversion engineering. Lead the technical strategy for experimentation across web and app - defining how we run, instrument and learn from experiments at scale, not just executing individual tests. Work closely with Product, Design and Data to shape the roadmap, proactively identifying opportunities across teams and ensuring our technical investments balance long term scalability with shorter term business goals. Identify and align with other engineering and product teams whose work intersects with Growth, driving cross-team coordination to deliver consistent, high-quality user experiences across the platform. Own and evolve the instrumentation, tracking and tooling strategy for the team - establishing standards for how we measure behaviour and impact, and guiding other engineers in applying them. Own features end to end and drive the technical direction of larger, multi-milestone projects - coordinating across engineers, managing sequencing and dependencies, and communicating risk to cross-functional stakeholders. Elevate our engineering culture by improving CI/CD, testing and release workflows, and establishing coding standards and best practices that raise the bar for the whole team. What you'll bring to the team: Strong TypeScript/JavaScript experience, with a track record of establishing patterns and standards that other engineers adopt. Experience building user-facing product surfaces where conversion and UX really matter, and an ability to shape the technical direction of those surfaces - not just deliver features within them. Comfortable leading in a fast-paced, iterative environment - setting the technical vision for how the team experiments and learns, and helping others do the same. 3+ years experience, with depth in at least one area of the stack and the range to contribute meaningfully across it. Skilled at delivering large, complex projects end to end: from architecture and technical design through phased rollout, measurement and iteration - with the ability to coordinate multiple engineers across stages. You think deeply about what didn't work and why, and translate those learnings into better processes, frameworks or tooling for the team. Enthusiasm for - and ability to actively shape - our ways of working: Iterative development, continuous deployment and test automation. Knowledge sharing, pair programming and collaborative design. Shared ownership of code and outcomes across cross functional teams. Experience working full-stack, with a willingness to guide and mentor others across the stack as needed. Compensation Overview & Benefits: We're offering a salary of £85,000-£95,000 per year, depending on experience, plus participation in Strava's long-term incentive (stock) programs. Overview of our benefits are below: We're also committed to continually evolving our benefits to support you as we grow. Here is a brief overview what we currently offer in the UK Flexible working - we typically spend 3 days a week together in our Vauxhall office 25 days holiday, plus bank holidays (which you can take whenever suits you) Free Runna & Strava subscriptions for you and 3 of your friends (get ready to be your friends fave person or save them for holiday presents!) Headspace membership Money every year to spend on gear, events and the gym! Private health insurance with Bupa and workplace pension scheme Modern Health is a mental wellness platform and app that combines technology with professional support to improve mental well-being and reduce stress Carrot fertility support - this benefits provider can provide inclusive fertility, hormonal health, and family-forming benefits to our global employee population and takes the burden off what we know can be a stressful process. Please let us know if there's anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process, so please speak to your Talent Partner!

Runna is seeking a Senior Full Stack Engineer to join Growth Engineering. You'll own end-to-end features, drive conversion-focused user journeys, and lead experimentation across web and app. Collaborate with product, design and data partners to shape the roadmap while balancing long-term scalability with short-term business goals. You'll mentor teammates, elevate CI/CD and testing practices, and help set coding standards that raise the bar for the team.

We're putting together a talented team to build the training platform for Runners We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We're growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the iPhone app of the year, reflecting the innovation and impact of what we've built & in 2025 we were acquired by Strava! Our ambition is huge: to become the go-to global leading training platform for millions of runners everywhere. We're growing with purpose and looking for people who want to build something meaningful with lasting impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join. About the contract role We are looking for talented, creative and positive team players for our highly-skilled cross-functional engineering group on a contract basis. This role will collaborate closely with our modelling teams to integrate features that are core to Runna's mission (think adapting plans around holidays and B races, supporting new cutting edge plans, and building in-app experiences around our AI/ML tooling). This will be a 6-month contract role. What you'll be doing Architecting, building, testing and delivering new features across the full stack Working with the Product team to identify the most suitable solution for the best customer experience Collaborating with modelling/AI engineers to design architecture used to interface between the Runna training engine and Runna app Always be on hand to help when help is needed on technical matters Coaching and supporting engineers, providing guidance, mentorship, and code reviews without creating bottlenecks. Contribute to us operate more efficiently, by building and maintaining our developer tooling and CI/CD pipeline We rotate the responsibility of releases across engineers, so you will get the opportunity to lead the process and deploy changes to production Impacting engineering by championing new technologies and setting standards for engineering quality What you'll bring to the team: Very proficient in TypeScript/JavaScript development Able to work in a highly skilled engineering team in a fast-paced, iterative environment. In 2024 we shipped: 99 mobile app releases (iOS and Android) 443 API releases 237 modelling backend releases 4+ years experience in your main expertise area (Frontend, Backend etc) Comfortable picking up new things and working on technologies outside your comfort zone Are skilled in delivering features end-to-end, from architecture design and building through to releasing, testing and supporting Enthusiasm for our ways of working which include: Iterative development, continuous deployment and test automation Knowledge sharing, pair programming, collaborative design & development Shared code ownership & cross-functional teams Have experience with React Native (worked on large scale applications) Have experience with AWS Are experienced in delivering features full-stack Bonus points if you have: Are experienced in SwiftUI Are experienced in deployment, releasing cycles or CI/CD Have experience with Serverless architectures Experience with Terraform or other IaC tooling (e.g. CDK, CloudFormation, etc.) Have experience in open source contributions, including reporting bugs/issues in GitHub, testing new releases, or contributing to code Our Tech Stack Below you can find a small reflection of our current tech stack: Frontend: React Native (iOS and Android) Typescript GraphQL (Apollo Client) Fastlane SwiftUI (Apple Watch) Maestro E2E tests Backend: Serverless (AWS) Lambdas (NodeJS & Python) AWS AppSync DynamoDB, S3, SQS, SNS, EventBridge, SageMaker Snowflake All the other good stuff: Sentry GitHub Actions Intercom, Mixpanel RevenueCat App Store Connect / Play Store Google Tag Manager Our Interview Process: Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages: Screening call with Talent team (30 minute video call) Getting to Know You + Live Coding (45-minute video call, first 25 mins will be an introductory chat followed by two live coding exercises from ) 1.5-hour technical interview (the first half of the call will be used to discuss the take-home technical task from the previous stage and the second half will consist of system design and some general architecture/tech questions) Please let us know if there's anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process, so please speak to your Talent Partner

Runna is seeking a talented engineer for a 6-month contract role to architect and deliver new features for our training platform. The ideal candidate will have proficiency in TypeScript/JavaScript and extensive experience in React Native, working in a fast-paced, collaborative environment. This contract opportunity offers a chance to impact engineering efforts while integrating cutting-edge AI/ML technology into our app. Your role will include mentoring team members and contributing to the smooth operation of our development cycles.

A leading fitness app company is looking for a Technical Support team member to assist users with technical queries and enhance customer satisfaction. This role requires excellent problem-solving abilities and a customer-focused mindset. The ideal candidate will have experience in a customer-facing role and be passionate about fitness. Offering a salary of £33,000 and flexible working options, this is an exciting opportunity as we grow rapidly.

We're putting together a talented team to build the training platform for Runners We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We're growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the iPhone app of the year, reflecting the innovation and impact of what we've built & in 2025 we were acquired by Strava! Our ambition is huge: to become the go-to global leading training platform for millions of runners everywhere. We're growing with purpose and looking for people who want to build something meaningful with lasting impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join. About This Role In the Technical Support team at Runna, we handle the more technical questions and help troubleshoot app issues. Working closely with the Customer Experience team, we filter conversations so only the most complex problems reach the Tech Team. This frees up the Tech Team to spend less time on Intercom and more time improving the app by building new features and fixing bugs! This role is perfect for someone who thrives on problem-solving, is passionate about fitness, and takes pride in delivering exceptional user experiences. As a member of our Technical Support team, you will be pivotal in ensuring customer satisfaction, resolving issues, and creating positive relationships with our community! The ideal candidate likes getting stuck into complicated problems and understanding how to solve them. We follow a flexible hybrid model that translates to more than half of your time on-site in our London office - three days per week. What You'll Do: You'll be the first point of contact for Runna's Help Runna's who have questions or run into technical issues with the app. You'll spend your day answering technical queries, helping users troubleshoot problems, and making sure they have a smooth and stress-free experience. This role doesn't involve coding or debugging code, but you'll still play a key part in resolving issues by guiding users and passing anything complex to the right team. Providing Technical Support via Intercom Deliver fast, professional technical support through our in-app platform, maintaining a world-class standard of service. Guide users to get the most out of the Runna App, helping them reach their running goals while building enthusiasm for training. Set the benchmark for customer support excellence in the fitness industry. Supporting Colleagues via Escalation Channels Provide technical expertise and support to frontline teams when issues need escalation. Communicate with Product and Tech teams to solve challenges effectively. What You'll Bring to the Team: Customer-Focused Experience Experience in a customer-facing role such as customer support or technical assistance. Strong written and verbal communication skills for effective online user interactions and internal teams. Organisational Skills Strong attention to detail with the ability to manage multiple tasks efficiently. Proactive in identifying and suggesting improvements to enhance user experience. Problem-Solving Mindset Ability to solve complex problems and create user-focused solutions. Self-motivated to research and test solutions within the app. Software knowledge Experience with tools such as Intercom, Jira, Slack, Notion, and Google Workspace is a plus. Basic coding knowledge is helpful but not essential. Benefits We're offering a salary of £33,000, plus participation in Strava's long-term incentive (stock) programs. Overview of our benefits is below: We're also committed to continually evolving our benefits to support you as we grow. Here is a brief overview what we currently offer in the UK Flexible working - we typically spend 2-3 days a week together in our Vauxhall office ️ 25 days holiday, plus bank holidays (which you can take whenever suits you) Free Runna & Strava subscriptions for you and 3 of your friends (get ready to be your friends fave person or save them for holiday presents!) Headspace membership Money every year to spend on gear, events and the gym! Private health insurance with Bupa and workplace pension scheme Modern Health is a mental wellness platform and app that combines technology with professional support to improve mental well-being and reduce stress Carrot fertility support - this benefits provider can provide inclusive fertility, hormonal health, and family-forming benefits to our global employee population and takes the burden off what we know can be a stressful process. Please see more info on our amazing benefits here: Benefits at Runna Our Interview process Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages: Introductory chat with Josh, Talent Partner (20-minute video call) Take Home Task ( 60 minutes) Second round interview with Iris (Tech Support Lead) and Sam (Tech Support Manager) (60 minutes video call) Final round with Iris (Tech Support Lead) and another CX manager (30 minute video call) Please let us know if there's anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process, so please speak to your Talent Partner!

We're putting together a talented team to build the training platform for Runners We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We're growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the iPhone app of the year, reflecting the innovation and impact of what we've built & in 2025 we were acquired by Strava! Our ambition is huge: to become the go-to global leading training platform for millions of runners everywhere. We're growing with purpose and looking for people who want to build something meaningful with lasting impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join. The team you'll join We are looking for talented, creative and positive team players to join our highly-skilled cross-functional engineering team. You'll sit in our recently formed Strength Team, where you will collaborate with our modelling engineers, as well as Team Strava, to build the next generation of strength training and redefine how athletes train. You will work closely with our CTO, and engineering leadership team to help shape the future of Runna, who will support you all along this exciting journey. We have a jam packed roadmap, with countless opportunities to champion new technologies, work on meaningful problems that impact millions of athletes, and improve existing architecture to elevate the whole of our engineering team. What you'll be doing Architecting, building, testing and delivering new features across the full stack Working with the Product team to identify the most suitable solution for the best customer experience Collaborating with modelling/AI engineers to design architecture used to interface between the Runna training engine and Runna app Always be on hand to help other team members when they need help on technical matters Coach and support engineers in your team, providing guidance, mentorship, and code reviews without creating bottlenecks. Help us operate more efficiently, by building and maintaining our developer tooling and CI/CD pipeline We rotate the responsibility of releases across each team member, so you will get the opportunity to lead the process and deploy changes to production Impacting the wider engineering team by championing new technologies and setting standards for engineering quality What you'll bring to the team: Proficiency working with TypeScript/JavaScript Experience with the technologies in our stack: React Native (worked on large scale applications) Native mobile development (Swift, Kotlin) Cloud platforms, particularly AWS Able to work in a highly skilled engineering team in a fast-paced, iterative environment. 4+ years experience in your main expertise area (Frontend, Backend etc) Comfortable picking up new things and working on technologies outside your comfort zone Are skilled in delivering features end-to-end, from architecture design and building through to releasing, testing and supporting Enthusiasm for our ways of working which include: Iterative development, continuous deployment and test automation Knowledge sharing, pair programming, collaborative design & development Shared code ownership & cross-functional teams Bonus points if you have: Are experienced in deployment, releasing cycles or CI/CD Have experience with Serverless architectures Experience with Terraform or other IaC tooling (e.g. CDK, CloudFormation, etc.) Have experience in open source contributions, including reporting bugs/issues in GitHub, testing new releases, or contributing to code Compensation Overview & Benefits We're offering a salary of £85,000 - £95,000 per year, depending on experience, plus participation in Strava's long-term incentive (stock) programs. Overview of our benefits are below:We're also committed to continually evolving our benefits to support you as we grow. Here is a brief overview what we currently offer in the UK Flexible working - we typically spend 3 days a week together in our Vauxhall office ️ 25 days holiday, plus bank holidays (which you can take whenever suits you) Free Runna & Strava subscriptions for you and 3 of your friends (get ready to be your friends fave person or save them for holiday presents!) Headspace membership Money every year to spend on gear, events and the gym! Private health insurance with Bupa and workplace pension scheme Modern Health is a mental wellness platform and app that combines technology with professional support to improve mental well-being and reduce stress Carrot fertility support - this benefits provider can provide inclusive fertility, hormonal health, and family-forming benefits to our global employee population and takes the burden off what we know can be a stressful process. Please let us know if there's anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process, so please speak to your Talent Partner!