Hays IT - HTS - Southend
Uxbridge, Middlesex
Purpose of the role Lead the procurement spend across a range of software and related services. Managing a range of software suppliers including niche providers. Working across a complex organisation of multiple operating companies, ensuring the delivery of effective, robust and compliant procurement that delivers the business plan while maximising the Group's buying power. Lead procurement strategic activities, including category planning, sourcing, risk management and act as a single point of contact for senior stakeholders. Delivery of big strategic procurement programmes end to end. Contract - 14 months Location - Waterside (UB7 0GB) Hybrid - 2 to 3 days per week onsite Pay - attractive daily rate (inside IR35) Your responsibilities Responsibility for developing and implementing a 3-5 year category plan for the given sub-category. Responsibility for developing and implementing local and global sourcing strategies for all external spend related activity. Management of stakeholder relationships in all operating companies, ensuring appropriately robust challenge while delivering the operating companies' business plans. Manage supplier risk to protect the operating companies and the Group from financial, operational and reputational damage. Provide commercial innovation to internal stakeholders through interaction with the supply base. Work with internal stakeholders and external suppliers to resolve commercial and contractual disputes; in particular suppliers with high complexity and/or high spend. Support operating companies tier 1 (high strategic/high risk/high spend) projects. Work with strategic suppliers to grow and develop supplier markets. Through liaison with the Procurement Operations Centre and operating company stakeholders, ensure supplier performance management is robust, effective and compliant. Work alongside business areas to identify, challenge, harmonise and simplify specifications and processes across the operating companies to ensure that Group buying power is maximised. Ensure that all procurement activity is carried out in line with Group and operating company governance principles. Develop effective working relations with key interfaces across the Group and operating companies including line, finance, legal and other stakeholders. Take active role in cross-departmental strategic and leadership activities. Your skills, experience and qualifications Degree and/or ability to demonstrate strong knowledge of working in IT Procurement, preferably with Software. Previous experience delivering key strategic procurement programmes. Strong demonstrable commercial expertise including contract negotiation and dispute resolutions. Strong aptitude and knowledge across full commodity life cycle and awareness of market trends and suppliers. Strong business and financial acumen with the ability to evaluate, analyse and solve problems. Ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way of effective team working. Ability to prioritise, maintain clear focus and provide direction in constant ambiguity and change, using knowledge, judgment, resilience and courage to resolve conflicting priorities and manage crises. Ability to operate effectively in an environment with tight deadlines, finite resource and uncertainty. Senior level experience of partnering with Senior Leaders and Executives in a fast moving and agile business environment. Senior level experience in Procurement gathered in a complex global organisation. Experience of working in an environment of change involving people, process, policy and technology. Experience managing teams for success across multiple countries and cultures. Willingness to travel and work in a multi-site/location environment.
Purpose of the role Lead the procurement spend across a range of software and related services. Managing a range of software suppliers including niche providers. Working across a complex organisation of multiple operating companies, ensuring the delivery of effective, robust and compliant procurement that delivers the business plan while maximising the Group's buying power. Lead procurement strategic activities, including category planning, sourcing, risk management and act as a single point of contact for senior stakeholders. Delivery of big strategic procurement programmes end to end. Contract - 14 months Location - Waterside (UB7 0GB) Hybrid - 2 to 3 days per week onsite Pay - attractive daily rate (inside IR35) Your responsibilities Responsibility for developing and implementing a 3-5 year category plan for the given sub-category. Responsibility for developing and implementing local and global sourcing strategies for all external spend related activity. Management of stakeholder relationships in all operating companies, ensuring appropriately robust challenge while delivering the operating companies' business plans. Manage supplier risk to protect the operating companies and the Group from financial, operational and reputational damage. Provide commercial innovation to internal stakeholders through interaction with the supply base. Work with internal stakeholders and external suppliers to resolve commercial and contractual disputes; in particular suppliers with high complexity and/or high spend. Support operating companies tier 1 (high strategic/high risk/high spend) projects. Work with strategic suppliers to grow and develop supplier markets. Through liaison with the Procurement Operations Centre and operating company stakeholders, ensure supplier performance management is robust, effective and compliant. Work alongside business areas to identify, challenge, harmonise and simplify specifications and processes across the operating companies to ensure that Group buying power is maximised. Ensure that all procurement activity is carried out in line with Group and operating company governance principles. Develop effective working relations with key interfaces across the Group and operating companies including line, finance, legal and other stakeholders. Take active role in cross-departmental strategic and leadership activities. Your skills, experience and qualifications Degree and/or ability to demonstrate strong knowledge of working in IT Procurement, preferably with Software. Previous experience delivering key strategic procurement programmes. Strong demonstrable commercial expertise including contract negotiation and dispute resolutions. Strong aptitude and knowledge across full commodity life cycle and awareness of market trends and suppliers. Strong business and financial acumen with the ability to evaluate, analyse and solve problems. Ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way of effective team working. Ability to prioritise, maintain clear focus and provide direction in constant ambiguity and change, using knowledge, judgment, resilience and courage to resolve conflicting priorities and manage crises. Ability to operate effectively in an environment with tight deadlines, finite resource and uncertainty. Senior level experience of partnering with Senior Leaders and Executives in a fast moving and agile business environment. Senior level experience in Procurement gathered in a complex global organisation. Experience of working in an environment of change involving people, process, policy and technology. Experience managing teams for success across multiple countries and cultures. Willingness to travel and work in a multi-site/location environment.
Hays IT - HTS - Southend
Content Designer-AI Specialist About the role We are seeking a highly experienced Content Designer-AI Specialist to join our client, who has their finger on the pulse of emergingAI trends to help us create content that is discoverable, scalable, and effective across multiple markets. In this role, you'll shape how content is created, structured, governed, and delivered in an AI-driven environment. You will work closely with engineering, product, data science, and research teams to build content that is intuitive for users and legible to AI systems. You'll also use AI tools to increase efficiency, quality, and consistency across content operations. Content Designers at client are full stack, meaning you'll be responsible both for designing content and for authoring/managing it in our CMS. Tell me more, tell me more Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) Key responsibilities Define AI-related content standards: Define metadata, taxonomies, and schemas that support AI retrieval, RAG pipelines, and vector search. Design and document content standards for conversational, generative, and AI-driven UX patterns. Partner with CMS teams to maintain scalable content models optimized for automation and machine understanding. Design modular, atomic content that can be composed, repurposed, or personalized by AI systems. Lead on personalisation: Support business initiatives to explore how personalisation can increase product conversion rates. Explore AI integrations with testing tools like Kameleoon to drive data-driven personalisation experimentation. Enhance content creation: Build and test AI-powered writing workflows that use AI tools (LLMs, copilots, automation platforms) to accelerate writing, editing, summarization, localization, and content transformation, while maintaining quality and compliance. Create repeatable patterns, templates, and frameworks that AI can use to generate high-quality, on-brand content. Define prompt strategies and content rules that ensure safe, accurate, and brand-aligned AI outputs. Run experiments that compare human, AI-assisted, and hybrid content approaches. Establish quality and safety criteria for AI outputs, including tone, accuracy, bias checks, and fallback behavior. Must Have Skills PORTFOLIO REQUIRED: Please include a link to case studies/examples from previous clients that demonstrate the impact you've made to businesses by using AI to support content creation 7+ years in Content Design, UX Writing, or Content Strategy. Strong hands-on experience using LLMs/AI tools for content creation and workflow optimization. Ability to design prompts, templates, and structured content formats AI can reliably use. Experience writing for AI-driven products (assistants, generators, intelligent flows). Experience with headless CMS and API-driven content systems. Understanding of responsible AI, bias mitigation, safe content design, metadata, taxonomies, schema, and structured content models. Ability to balance human oversight with AI automation. Strong cross-functional collaboration with engineers, data scientists, and researchers. Nice-to-haves Experience with RAG systems, vector databases, or knowledge graph design. Familiarity with prompt evaluation frameworks and model assessment. Basic understanding of machine learning concepts. What success looks like AI is consistently used to improve content velocity, quality, and labor efficiency. Human + AI hybrid workflows are documented, scalable, and safe. Product content and AI-generated content feel seamless, trustworthy, and on-brand. Structured content systems improve retrieval, search, personalization, and generative quality. The organization develops clear guidelines and governance for AI-assisted content creation. Measurable improvements in user experience, content performance, and operational ROI. What's in it for you? - Our client loves to reward their people for doing a great job. This is a 6 months contract. A day rate, in-scope of IR35, either via a Hays approved umbrella company or via Hays PAYE This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art office in London Victoria 2 days per week. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you!
Content Designer-AI Specialist About the role We are seeking a highly experienced Content Designer-AI Specialist to join our client, who has their finger on the pulse of emergingAI trends to help us create content that is discoverable, scalable, and effective across multiple markets. In this role, you'll shape how content is created, structured, governed, and delivered in an AI-driven environment. You will work closely with engineering, product, data science, and research teams to build content that is intuitive for users and legible to AI systems. You'll also use AI tools to increase efficiency, quality, and consistency across content operations. Content Designers at client are full stack, meaning you'll be responsible both for designing content and for authoring/managing it in our CMS. Tell me more, tell me more Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) Key responsibilities Define AI-related content standards: Define metadata, taxonomies, and schemas that support AI retrieval, RAG pipelines, and vector search. Design and document content standards for conversational, generative, and AI-driven UX patterns. Partner with CMS teams to maintain scalable content models optimized for automation and machine understanding. Design modular, atomic content that can be composed, repurposed, or personalized by AI systems. Lead on personalisation: Support business initiatives to explore how personalisation can increase product conversion rates. Explore AI integrations with testing tools like Kameleoon to drive data-driven personalisation experimentation. Enhance content creation: Build and test AI-powered writing workflows that use AI tools (LLMs, copilots, automation platforms) to accelerate writing, editing, summarization, localization, and content transformation, while maintaining quality and compliance. Create repeatable patterns, templates, and frameworks that AI can use to generate high-quality, on-brand content. Define prompt strategies and content rules that ensure safe, accurate, and brand-aligned AI outputs. Run experiments that compare human, AI-assisted, and hybrid content approaches. Establish quality and safety criteria for AI outputs, including tone, accuracy, bias checks, and fallback behavior. Must Have Skills PORTFOLIO REQUIRED: Please include a link to case studies/examples from previous clients that demonstrate the impact you've made to businesses by using AI to support content creation 7+ years in Content Design, UX Writing, or Content Strategy. Strong hands-on experience using LLMs/AI tools for content creation and workflow optimization. Ability to design prompts, templates, and structured content formats AI can reliably use. Experience writing for AI-driven products (assistants, generators, intelligent flows). Experience with headless CMS and API-driven content systems. Understanding of responsible AI, bias mitigation, safe content design, metadata, taxonomies, schema, and structured content models. Ability to balance human oversight with AI automation. Strong cross-functional collaboration with engineers, data scientists, and researchers. Nice-to-haves Experience with RAG systems, vector databases, or knowledge graph design. Familiarity with prompt evaluation frameworks and model assessment. Basic understanding of machine learning concepts. What success looks like AI is consistently used to improve content velocity, quality, and labor efficiency. Human + AI hybrid workflows are documented, scalable, and safe. Product content and AI-generated content feel seamless, trustworthy, and on-brand. Structured content systems improve retrieval, search, personalization, and generative quality. The organization develops clear guidelines and governance for AI-assisted content creation. Measurable improvements in user experience, content performance, and operational ROI. What's in it for you? - Our client loves to reward their people for doing a great job. This is a 6 months contract. A day rate, in-scope of IR35, either via a Hays approved umbrella company or via Hays PAYE This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art office in London Victoria 2 days per week. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you!