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Queen Alexandra Charity

Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.

Education is provided through a national residential College that supports a diverse range of student/client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support. It offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.

We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources. In addition we also have Pinewood Campus which is located on a business park and is designated to employment progression.

Clients within our Residential Services programme still require support and the aim is to deliver a service that provides them with the means to live independently/semi independently into the future. Many clients are either in education, voluntary work or paid employment not linked to QAC directly.

Our Community Services based at our Umberslade Campus in Stirchley include a supporter worker service, women's group, men's group, LGBTQ plus group, Saturday Socials, The Night Owl Experience (disability friendly night club visit in Birmingham City Centre).

All students, clients and staff are supported within safe and well-resourced environments.

QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students and clients whilst being responsive, innovative and collaborative. Our Charity values drive how we work with students, clients, stakeholders and as a team.

We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of ongoing and future successes.

As Leaders in Diversity which drives the culture at QAC and we warmly welcome applications from individuals who share our values, from all backgrounds, to add to our committed and diverse team.

1 job(s) at Queen Alexandra Charity

IT Systems Engineer
Queen Alexandra Charity Harborne, Birmingham, UK
22/04/2026
Full time
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments; 1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials). 2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment). While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs. Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience. Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends). Interview Date - Monday 11th May 2026 Essential Criteria Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto) 5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management. Demonstrable knowledge of PCI DSS and ISO 27001 concepts Security-first mindset, with strong problem-solving skills and attention to detail  Ability to interpret standards and translate them into practical, automated controls Strong written and verbal communication skills  Able to produce high quality, clear documentation and guidance Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit) Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Ability to work flexibly, including as part of out of hours cover  Car driver, clean current driving licence and access to own vehicle  For a full account please refer to the job description found on the QAC Website