TavasTechs

Business Systems & Applications Lead (FTC) Salary: 45,000 - 55,000 per annum (DOE) Job Type: Fixed-Term Contract (up to 18 Months) Location: Central London Working Pattern: Full-time, Hybrid About the Opportunity This is an exciting Business Systems & Applications Lead opportunity for a motivated digital professional to take ownership of key business applications, drive user adoption, and lead continuous improvement initiatives across the organisation. Working closely with stakeholders, external suppliers, and technical specialists, you will play a pivotal role in enhancing digital capabilities, improving business processes, and ensuring colleagues maximise the value of core platforms including Microsoft 365, CRM systems, and other business-critical applications. This role would suit someone with a strong blend of business engagement, application support, stakeholder management, and digital transformation experience who enjoys delivering meaningful improvements that positively impact users and organisational efficiency. About the Company Our client is a well-established and highly respected organisation with a strong reputation for excellence, collaboration, and service delivery. They are committed to investing in technology, innovation, and modern ways of working, creating an environment where digital improvement and user experience are key priorities. This is an opportunity to join a collaborative team where your expertise will directly influence how technology supports business operations and future growth. Your Roles and Responsibilities Act as the primary point of contact for business users regarding digital applications, ensuring a professional and responsive service. Work closely with stakeholders to understand operational challenges and identify opportunities for improvement across digital platforms. Support and promote the effective use of Microsoft 365, CRM platforms, event management systems, and other business applications. Gather and document business requirements, user journeys, and process improvement opportunities. Translate user needs into change requests, enhancement proposals, and practical digital solutions. Coordinate with third-party suppliers, managed service providers, and technical specialists to resolve issues and deliver successful outcomes. Manage application-related incidents, service requests, and enhancement activities from initiation through to resolution. Support testing, user acceptance testing (UAT), release validation, and change management activities. Develop user guides, knowledge articles, training materials, and adoption resources. Identify recurring issues, recommend process improvements, and champion continuous improvement initiatives. Promote best practice in governance, data quality, information security, and GDPR-compliant working. Support the responsible adoption of emerging technologies, including AI-powered workplace tools. Your Experience and Skills: Degree in IT, Computer Science, or a related discipline, or equivalent commercial experience. Experience working in a business-facing applications, business systems, digital workplace, or continuous improvement role. Strong knowledge of Microsoft 365 and experience supporting the adoption of digital applications. Proven ability to liaise with both technical and non-technical stakeholders. Experience gathering requirements and translating business needs into technology solutions. Excellent communication, stakeholder engagement, and relationship management skills. Experience working with SaaS applications, CRM platforms, and business systems. Strong analytical and problem-solving skills with a continuous improvement mindset. Understanding of data governance, information security, and GDPR principles. Desirable Microsoft certifications such as Microsoft 365 Fundamentals or Power Platform Fundamentals. Experience with Microsoft Copilot or other workplace AI technologies. Exposure to Power Automate, Power Apps, or low-code automation tools. Experience supporting reporting, data quality initiatives, or CRM data management activities. Experience within professional services, membership organisations, education, charity, heritage, or similar environments. How to Apply To apply for the Business Systems & Applications Lead role, please submit your CV. Suitable applicants will be contacted to discuss the opportunity in more detail. We are a recruitment company that specialises in projects and programmes.

IT Support Engineer Salary: £30,000 to £35,000 Job Type: Permanent Location: On-site Leicester and Rugby A full UK Driving Licence and a car are mandatory About the Company Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed. Roles and Responsibilities Deliver 1st and 2nd line IT support to over 600 users Troubleshoot and resolve incidents involving hardware, software, networks, and telephony Support system administration tasks, including user setup, monitoring, and maintenance Assist with testing and deploying new systems, hardware, and updates Work closely with third-party support partners where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills and Experience Previous experience in a 1st/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach Good problem-solving ability and willingness to learn new technologies Capable of working independently while contributing effectively to a wider team Flexibility to travel between Leicester and Rugby sites as required. A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.

IT Support Engineer Salary: £30,000 to £35,000 Job Type: Permanent Location: On-site Leicester and Rugby A full UK Driving Licence and a car are mandatory About the Company Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed. Roles and Responsibilities Deliver 1st and 2nd line IT support to over 600 users Troubleshoot and resolve incidents involving hardware, software, networks, and telephony Support system administration tasks, including user setup, monitoring, and maintenance Assist with testing and deploying new systems, hardware, and updates Work closely with third-party support partners where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills and Experience Previous experience in a 1st/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach Good problem-solving ability and willingness to learn new technologies Capable of working independently while contributing effectively to a wider team Flexibility to travel between Leicester and Rugby sites as required. A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.

Data Consultant Fully Remote, Permanent, Full-time Salary: £35,000 £40,000 (DOE) + benefits About the Opportunity We're recruiting for a Data Consultant to join a growing technology business that delivers software and data solutions to public sector organisations across the UK. This is an excellent opportunity for someone who combines strong technical data migration skills with a customer-focused consultancy approach. You'll work directly with clients throughout the data migration lifecycle, leading discussions, gathering requirements and delivering successful migration and integration projects. You'll be responsible for translating business requirements into technical solutions while ensuring a smooth and accurate transition of data into new platforms. If you enjoy working with customers, solving complex data challenges and delivering projects in a fast-paced consultancy environment, we'd love to hear from you. Key Responsibilities Deliver end-to-end data migration and transformation projects for multiple clients. Lead customer meetings and gather business requirements, translating them into technical data solutions. Work with SQL to extract, transform, validate and reconcile data from multiple source systems. Perform complex data mapping between legacy applications and target platforms, including CRM systems such as Salesforce. Carry out data quality checks, cleansing and validation to ensure accurate and reliable migrations. Explain technical concepts clearly to non-technical stakeholders and provide guidance throughout the migration process. Collaborate with technical teams to resolve data issues and continually improve migration processes and documentation. Manage multiple projects and stakeholders, ensuring successful delivery within agreed timescales. Skills & Experience Previous experience in a Data Consultant, Data Migration Consultant, Technical Consultant or similar customer-facing data role. Strong SQL skills with experience of data migration, transformation and ETL processes. Experience working with structured datasets, data mapping, validation and reconciliation. Confident leading meetings with customers and managing stakeholder relationships. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Experience gathering business requirements and translating them into practical technical solutions. A proactive and organised approach, with the ability to manage multiple projects in a fast-paced environment. Exposure to Salesforce data migrations or CRM platforms would be advantageous. Python or ETL scripting experience would be beneficial but is not essential. To apply for the Data Consultant role, send your CV today, and we will review it and contact you if shortlisted. We are a recruitment agency that specialises in projects and programmes.

Applications Support Analyst (Microsoft 365 & AI) Salary: 45,000 - 55,000 per annum (DOE) Job Type: Fixed-Term Contract (up to 18 Months) Location: Central London Working Pattern: Full-time, Hybrid About the Opportunity We are recruiting on behalf of a prestigious and long-established organisation seeking an Applications Support Analyst (Microsoft 365 & AI) to support the continued development of its digital workplace and business systems environment. This is an excellent opportunity for an experienced support professional who enjoys working across applications, Microsoft 365 technologies, user support, and digital improvement initiatives. The successful candidate will play a key role in ensuring colleagues are supported effectively while helping drive adoption of modern workplace technologies, automation tools, and AI-enabled solutions. About the Company Our client is a historic and trusted UK institution with a long-standing reputation for excellence in specialist services. While deeply rooted in tradition, the organisation is actively investing in modernisation, digital platforms, and customer experience improvements to ensure it remains a leading provider in its field. Your Roles and Responsibilities Provide 1st and 2nd line support across business applications and end-user technologies. Support and maintain key platforms including CRM, finance, HR, membership, event management and SaaS applications. Troubleshoot system, access, and Microsoft 365 issues, ensuring incidents are managed through to resolution. Work with users to understand operational challenges and identify opportunities to improve processes and system usage. Coordinate with external software vendors and managed service providers to resolve issues and implement changes. Assist with application upgrades, testing activities, release validation and user communications. Create and maintain knowledge articles, support documentation, user guides and operational procedures. Support Microsoft 365 services including Teams, SharePoint, OneDrive and Outlook. Contribute to data quality, reporting and system administration activities. Support the introduction and adoption of AI and automation technologies across the organisation. Promote best practice around information security, user access management and data governance. Your Skills and Experience Previous experience in an Application Support Analyst, Business Systems Support Analyst, IT Support Analyst or similar role. Experience supporting business systems such as CRM, ERP, finance, HR, membership, event management or other SaaS platforms. Strong Microsoft 365 experience including Teams, SharePoint, OneDrive, Outlook and Exchange Online. Experience working within an IT Service Management environment using tools such as ServiceNow, Freshservice, Jira Service Management or similar. Strong troubleshooting, incident management and problem-solving skills. Experience working with third-party suppliers and technology partners. Ability to translate user requirements into practical system improvements and support solutions. Experience creating user documentation, knowledge base content and support materials. Excellent communication skills with the ability to explain technical concepts to non-technical audiences. Strong customer service focus with a proactive and collaborative approach. Understanding of data protection, information governance and secure system administration practices. Desirable: Exposure to Microsoft Copilot or Claude or other workplace AI tools. Experience with Power Automate, Power Apps or other low-code technologies. Microsoft 365 or Power Platform certifications. Experience working within membership, charity, education, heritage or professional services environments. Please note the application closing date is 17 August 2026. To apply for the Applications Support Analyst (Microsoft 365 & AI) role, please submit your CV. Suitable applicants will be contacted to discuss the opportunity in more detail. We are a recruitment company that specialises in projects and programmes.