We are currently recruiting for a Project Manager on behalf of our client - a Magento Enterprise Solutions partners who design, build and market high converting and award winning e-Commerce website solutions. As a Project Manager you have the responsibility to manage the delivery of concurrent projects within budget, time and quality requirements. You operate with a large degree of autonomy in managing your projects, your key objectives are delivery, quality and business success whilst engendering and promoting a collaborative team focused approach.
Main duties of the post:
● Be part of a high performing team.
● Manage relationships with internal and external stakeholders building a rapport and credibility with key people
● Day to day one of your key objectives is to ensure the project management function is aligned to the development process.
● Resolve issues and remove barriers to success
● Follow the company project delivery process to ensure standards are kept consistent across all projects
● Management and delivery of a number of concurrent projects.
● Be able to identify the appropriate resource levels required to meet the demands of your projects.
● Ensure projects are managed to protect profitability and change control is in place to manage scope.
● Ensure your projects hit their deadlines in accordance with the planning process and the client brief.
● Produce, manage and communicate project plans.
● Produce and distribute project status reports to clients weekly.
● Produce and follow a communication plan with the client.
● Produce test scripts.
● Release testing.
● Producing documentation for website projects eg functional specifications and statements of work.
Knowledge and Experience required:
● Good communication skills
● eCommerce experience
● Proven ability to build internal and external relationships with key people.
● Proven ability to be part of an effective team.
● Ability to establish rapport and credibility with high priority senior stakeholders, and to influence decision making.
● A track record of successfully delivering business critical projects or programmes, and a relevant project management qualification (PRINCE2, PMP, AGILE, SCRUM etc) or equivalent experience.
● Experience of managing the full project lifecycle.
● The resilience to overcome issues and drive activity and results.
● Able to think about the business goals whilst maintaining your role as the client advocate.
● Delivery and profit focused.
● Confident in managing client expectations.
● Able to engage in and manage negotiations, project issues, risks and opportunities.
● Experience in conflict resolution.
● Comfortable and confident in understanding your role defending scope whilst seeing and developing opportunities for cross sell and upsell of services.
● Process orientated with a pragmatic approach.
● The management of projects that span multi-disciplinary areas of differing size and complexity to meet business expectations and deliver results.
● 2yrs experience as a project manager in a commercial environment.
● Must be able to demonstrate matrix management of a project team of 3-5 resources.
● Must be able to demonstrate a portfolio of projects delivered ranging in value from £75- £200k or man days effort of (Apply online only) days.
● Good understanding of website platforms and working knowledge of customer management systems.
● Must be able to demonstrate an intermediate level of understanding of the web from both a production and consumer standpoint..
● Must be able to manage 3-5 concurrent projects/clients.
● Experience of presenting to clients at senior management level.
● Good working knowledge of Microsoft Excel/Google Spreadsheets.
● Able to produce and manage Gantt charts.
● A good understanding of what it takes to maintain and develop the most productive client relationships.
● Must be comfortable working towards defined Key Performance Indicators (KPI’s).
● Must be able to quickly understand the client, their products and their industry.
● Experience in managing the following types of projects; digital, ecommerce, system integration, SEO optimisation and conversion optimisation.
Skills required:
● Well organised
● Self-motivated
● Able to work to deadlines and under pressure
● Ability to deal with the unexpected
● Minimum of 2 years IT Project Management experience
● Experience of Managing budgets of £200K to - £1m
● Understanding of infrastructure and software development lifecycles, together with a strong Project Management methodology experience.
● Vendor and Supplier Management
● Must have demonstrable experience of managing and influencing stakeholders within an organisation
● Excellent communication skills in order to conduct and moderate technical exchange workshops with stakeholders
● Strong skills in people management, risk management, process organisation and technical expertise, negotiating and issue resolution capabilities.
● Ability to lead a project using own initiative and working as part of a team.
● Ability to create and maintain accurate/accessible and organised documentation.
● Ability to identify and convert new business opportunities.
● Excellent report-writing and analytical skills.
● Strong listening and questioning skills.
● Ability to apply numerical skills to analyse data, interpreting facts and figures presented in the form of statistical tables and diagrams, thinking critically and checking for errors.
BENEFITS
Pension, Healthcare/Dental
09/09/2016
We are currently recruiting for a Project Manager on behalf of our client - a Magento Enterprise Solutions partners who design, build and market high converting and award winning e-Commerce website solutions. As a Project Manager you have the responsibility to manage the delivery of concurrent projects within budget, time and quality requirements. You operate with a large degree of autonomy in managing your projects, your key objectives are delivery, quality and business success whilst engendering and promoting a collaborative team focused approach.
Main duties of the post:
● Be part of a high performing team.
● Manage relationships with internal and external stakeholders building a rapport and credibility with key people
● Day to day one of your key objectives is to ensure the project management function is aligned to the development process.
● Resolve issues and remove barriers to success
● Follow the company project delivery process to ensure standards are kept consistent across all projects
● Management and delivery of a number of concurrent projects.
● Be able to identify the appropriate resource levels required to meet the demands of your projects.
● Ensure projects are managed to protect profitability and change control is in place to manage scope.
● Ensure your projects hit their deadlines in accordance with the planning process and the client brief.
● Produce, manage and communicate project plans.
● Produce and distribute project status reports to clients weekly.
● Produce and follow a communication plan with the client.
● Produce test scripts.
● Release testing.
● Producing documentation for website projects eg functional specifications and statements of work.
Knowledge and Experience required:
● Good communication skills
● eCommerce experience
● Proven ability to build internal and external relationships with key people.
● Proven ability to be part of an effective team.
● Ability to establish rapport and credibility with high priority senior stakeholders, and to influence decision making.
● A track record of successfully delivering business critical projects or programmes, and a relevant project management qualification (PRINCE2, PMP, AGILE, SCRUM etc) or equivalent experience.
● Experience of managing the full project lifecycle.
● The resilience to overcome issues and drive activity and results.
● Able to think about the business goals whilst maintaining your role as the client advocate.
● Delivery and profit focused.
● Confident in managing client expectations.
● Able to engage in and manage negotiations, project issues, risks and opportunities.
● Experience in conflict resolution.
● Comfortable and confident in understanding your role defending scope whilst seeing and developing opportunities for cross sell and upsell of services.
● Process orientated with a pragmatic approach.
● The management of projects that span multi-disciplinary areas of differing size and complexity to meet business expectations and deliver results.
● 2yrs experience as a project manager in a commercial environment.
● Must be able to demonstrate matrix management of a project team of 3-5 resources.
● Must be able to demonstrate a portfolio of projects delivered ranging in value from £75- £200k or man days effort of (Apply online only) days.
● Good understanding of website platforms and working knowledge of customer management systems.
● Must be able to demonstrate an intermediate level of understanding of the web from both a production and consumer standpoint..
● Must be able to manage 3-5 concurrent projects/clients.
● Experience of presenting to clients at senior management level.
● Good working knowledge of Microsoft Excel/Google Spreadsheets.
● Able to produce and manage Gantt charts.
● A good understanding of what it takes to maintain and develop the most productive client relationships.
● Must be comfortable working towards defined Key Performance Indicators (KPI’s).
● Must be able to quickly understand the client, their products and their industry.
● Experience in managing the following types of projects; digital, ecommerce, system integration, SEO optimisation and conversion optimisation.
Skills required:
● Well organised
● Self-motivated
● Able to work to deadlines and under pressure
● Ability to deal with the unexpected
● Minimum of 2 years IT Project Management experience
● Experience of Managing budgets of £200K to - £1m
● Understanding of infrastructure and software development lifecycles, together with a strong Project Management methodology experience.
● Vendor and Supplier Management
● Must have demonstrable experience of managing and influencing stakeholders within an organisation
● Excellent communication skills in order to conduct and moderate technical exchange workshops with stakeholders
● Strong skills in people management, risk management, process organisation and technical expertise, negotiating and issue resolution capabilities.
● Ability to lead a project using own initiative and working as part of a team.
● Ability to create and maintain accurate/accessible and organised documentation.
● Ability to identify and convert new business opportunities.
● Excellent report-writing and analytical skills.
● Strong listening and questioning skills.
● Ability to apply numerical skills to analyse data, interpreting facts and figures presented in the form of statistical tables and diagrams, thinking critically and checking for errors.
BENEFITS
Pension, Healthcare/Dental
We are currently recruiting for a Project Manager on behalf of our client - a Magento Enterprise Solutions partners who design, build and market high converting and award winning e-Commerce website solutions. As a Project Manager you have the responsibility to manage the delivery of concurrent projects within budget, time and quality requirements. You operate with a large degree of autonomy in managing your projects, your key objectives are delivery, quality and business success whilst engendering and promoting a collaborative team focused approach.
Main duties of the post:
● Be part of a high performing team.
● Manage relationships with internal and external stakeholders building a rapport and credibility with key people
● Day to day one of your key objectives is to ensure the project management function is aligned to the development process.
● Resolve issues and remove barriers to success
● Follow the company project delivery process to ensure standards are kept consistent across all projects
● Management and delivery of a number of concurrent projects.
● Be able to identify the appropriate resource levels required to meet the demands of your projects.
● Ensure projects are managed to protect profitability and change control is in place to manage scope.
● Ensure your projects hit their deadlines in accordance with the planning process and the client brief.
● Produce, manage and communicate project plans.
● Produce and distribute project status reports to clients weekly.
● Produce and follow a communication plan with the client.
● Produce test scripts.
● Release testing.
● Producing documentation for website projects eg functional specifications and statements of work.
Knowledge and Experience required:
● Good communication skills
● eCommerce experience
● Proven ability to build internal and external relationships with key people.
● Proven ability to be part of an effective team.
● Ability to establish rapport and credibility with high priority senior stakeholders, and to influence decision making.
● A track record of successfully delivering business critical projects or programmes, and a relevant project management qualification (PRINCE2, PMP, AGILE, SCRUM etc) or equivalent experience.
● Experience of managing the full project lifecycle.
● The resilience to overcome issues and drive activity and results.
● Able to think about the business goals whilst maintaining your role as the client advocate.
● Delivery and profit focused.
● Confident in managing client expectations.
● Able to engage in and manage negotiations, project issues, risks and opportunities.
● Experience in conflict resolution.
● Comfortable and confident in understanding your role defending scope whilst seeing and developing opportunities for cross sell and upsell of services.
● Process orientated with a pragmatic approach.
● The management of projects that span multi-disciplinary areas of differing size and complexity to meet business expectations and deliver results.
● 2yrs experience as a project manager in a commercial environment.
● Must be able to demonstrate matrix management of a project team of 3-5 resources.
● Must be able to demonstrate a portfolio of projects delivered ranging in value from £75- £200k or man days effort of (Apply online only) days.
● Good understanding of website platforms and working knowledge of customer management systems.
● Must be able to demonstrate an intermediate level of understanding of the web from both a production and consumer standpoint..
● Must be able to manage 3-5 concurrent projects/clients.
● Experience of presenting to clients at senior management level.
● Good working knowledge of Microsoft Excel/Google Spreadsheets.
● Able to produce and manage Gantt charts.
● A good understanding of what it takes to maintain and develop the most productive client relationships.
● Must be comfortable working towards defined Key Performance Indicators (KPI’s).
● Must be able to quickly understand the client, their products and their industry.
● Experience in managing the following types of projects; digital, ecommerce, system integration, SEO optimisation and conversion optimisation.
Skills required:
● Well organised
● Self-motivated
● Able to work to deadlines and under pressure
● Ability to deal with the unexpected
● Minimum of 2 years IT Project Management experience
● Experience of Managing budgets of £200K to - £1m
● Understanding of infrastructure and software development lifecycles, together with a strong Project Management methodology experience.
● Vendor and Supplier Management
● Must have demonstrable experience of managing and influencing stakeholders within an organisation
● Excellent communication skills in order to conduct and moderate technical exchange workshops with stakeholders
● Strong skills in people management, risk management, process organisation and technical expertise, negotiating and issue resolution capabilities.
● Ability to lead a project using own initiative and working as part of a team.
● Ability to create and maintain accurate/accessible and organised documentation.
● Ability to identify and convert new business opportunities.
● Excellent report-writing and analytical skills.
● Strong listening and questioning skills.
● Ability to apply numerical skills to analyse data, interpreting facts and figures presented in the form of statistical tables and diagrams, thinking critically and checking for errors.
BENEFITS
Pension, Healthcare/Dental
09/09/2016
We are currently recruiting for a Project Manager on behalf of our client - a Magento Enterprise Solutions partners who design, build and market high converting and award winning e-Commerce website solutions. As a Project Manager you have the responsibility to manage the delivery of concurrent projects within budget, time and quality requirements. You operate with a large degree of autonomy in managing your projects, your key objectives are delivery, quality and business success whilst engendering and promoting a collaborative team focused approach.
Main duties of the post:
● Be part of a high performing team.
● Manage relationships with internal and external stakeholders building a rapport and credibility with key people
● Day to day one of your key objectives is to ensure the project management function is aligned to the development process.
● Resolve issues and remove barriers to success
● Follow the company project delivery process to ensure standards are kept consistent across all projects
● Management and delivery of a number of concurrent projects.
● Be able to identify the appropriate resource levels required to meet the demands of your projects.
● Ensure projects are managed to protect profitability and change control is in place to manage scope.
● Ensure your projects hit their deadlines in accordance with the planning process and the client brief.
● Produce, manage and communicate project plans.
● Produce and distribute project status reports to clients weekly.
● Produce and follow a communication plan with the client.
● Produce test scripts.
● Release testing.
● Producing documentation for website projects eg functional specifications and statements of work.
Knowledge and Experience required:
● Good communication skills
● eCommerce experience
● Proven ability to build internal and external relationships with key people.
● Proven ability to be part of an effective team.
● Ability to establish rapport and credibility with high priority senior stakeholders, and to influence decision making.
● A track record of successfully delivering business critical projects or programmes, and a relevant project management qualification (PRINCE2, PMP, AGILE, SCRUM etc) or equivalent experience.
● Experience of managing the full project lifecycle.
● The resilience to overcome issues and drive activity and results.
● Able to think about the business goals whilst maintaining your role as the client advocate.
● Delivery and profit focused.
● Confident in managing client expectations.
● Able to engage in and manage negotiations, project issues, risks and opportunities.
● Experience in conflict resolution.
● Comfortable and confident in understanding your role defending scope whilst seeing and developing opportunities for cross sell and upsell of services.
● Process orientated with a pragmatic approach.
● The management of projects that span multi-disciplinary areas of differing size and complexity to meet business expectations and deliver results.
● 2yrs experience as a project manager in a commercial environment.
● Must be able to demonstrate matrix management of a project team of 3-5 resources.
● Must be able to demonstrate a portfolio of projects delivered ranging in value from £75- £200k or man days effort of (Apply online only) days.
● Good understanding of website platforms and working knowledge of customer management systems.
● Must be able to demonstrate an intermediate level of understanding of the web from both a production and consumer standpoint..
● Must be able to manage 3-5 concurrent projects/clients.
● Experience of presenting to clients at senior management level.
● Good working knowledge of Microsoft Excel/Google Spreadsheets.
● Able to produce and manage Gantt charts.
● A good understanding of what it takes to maintain and develop the most productive client relationships.
● Must be comfortable working towards defined Key Performance Indicators (KPI’s).
● Must be able to quickly understand the client, their products and their industry.
● Experience in managing the following types of projects; digital, ecommerce, system integration, SEO optimisation and conversion optimisation.
Skills required:
● Well organised
● Self-motivated
● Able to work to deadlines and under pressure
● Ability to deal with the unexpected
● Minimum of 2 years IT Project Management experience
● Experience of Managing budgets of £200K to - £1m
● Understanding of infrastructure and software development lifecycles, together with a strong Project Management methodology experience.
● Vendor and Supplier Management
● Must have demonstrable experience of managing and influencing stakeholders within an organisation
● Excellent communication skills in order to conduct and moderate technical exchange workshops with stakeholders
● Strong skills in people management, risk management, process organisation and technical expertise, negotiating and issue resolution capabilities.
● Ability to lead a project using own initiative and working as part of a team.
● Ability to create and maintain accurate/accessible and organised documentation.
● Ability to identify and convert new business opportunities.
● Excellent report-writing and analytical skills.
● Strong listening and questioning skills.
● Ability to apply numerical skills to analyse data, interpreting facts and figures presented in the form of statistical tables and diagrams, thinking critically and checking for errors.
BENEFITS
Pension, Healthcare/Dental
Additional Information
We are recruiting for a Cloud Technical Lead on behalf of our client, a provider of a true public cloud for the exclusive use of UK Public Sector organisations. Their mission is to provide a service enabling their customers to gain value from the agility and cost savings of using a sovereign, assured cloud platform.
Key Responsibilities
• Escalation point to Operations for 3rd line support and solutions delivery on client deployment project
• Proactively administer, analyse/trend and troubleshoot specific issues with UKCloud’s cloud infrastructure to achieve the highest possible availability of services for our Customers
• Work with colleagues, suppliers and other UKCloud teams to resolve potentially complex technical issues across multiple technology disciplines
• Champion the use of best practice within the support teams (technical, process and service) to quickly and effectively close-out Customer tickets, handle changes and escalate problems. Seek and enact opportunities to improve the way that we operate as a team
• Own and resolve issues escalated by Customers through the UKCloud support teams, and the resolution of problems that improve the stability of the platform
• Author, update and maintain content within the UKCloud knowledgebase, including Subject Matter Expert documentation for internal and external audiences
Knowledge/Skills/Experience
• Appropriate IT degree or equivalent skill and experience
• Excellent technical level and exposure to:
• Virtualisation – large scale VMware vSphere, vCloud Director
• Core DC technologies – servers, networks and storage (SAN)
• Operating Systems – Windows and Linux (esp. RHEL and CentOS)
• Networks and Security – TCP/IP in multi-tier network infrastructure, routing, firewalling, switching, IPSEC and SSL-VPN
• Operational support of the above technologies in critical-uptime 24×7 settings a distinct advantage, with an good understanding of networking technologies and protocols and any exposure to Cisco next-gen Data Centre products and technologies (Nexus 5k, 7k and UCS)
• Experienced in Service Management environments ideally aligned with ITIL or equivalent standard. Background in Customer Support / Service Desk an advantage
• Demonstrable Customer Service and communication skills, written and verbal. Experience delivering informal training, webinars or coaching of colleagues will be an advantage
• Disciplined, self-organised and motivated to learn and improve in a busy and changing environment
09/09/2016
Additional Information
We are recruiting for a Cloud Technical Lead on behalf of our client, a provider of a true public cloud for the exclusive use of UK Public Sector organisations. Their mission is to provide a service enabling their customers to gain value from the agility and cost savings of using a sovereign, assured cloud platform.
Key Responsibilities
• Escalation point to Operations for 3rd line support and solutions delivery on client deployment project
• Proactively administer, analyse/trend and troubleshoot specific issues with UKCloud’s cloud infrastructure to achieve the highest possible availability of services for our Customers
• Work with colleagues, suppliers and other UKCloud teams to resolve potentially complex technical issues across multiple technology disciplines
• Champion the use of best practice within the support teams (technical, process and service) to quickly and effectively close-out Customer tickets, handle changes and escalate problems. Seek and enact opportunities to improve the way that we operate as a team
• Own and resolve issues escalated by Customers through the UKCloud support teams, and the resolution of problems that improve the stability of the platform
• Author, update and maintain content within the UKCloud knowledgebase, including Subject Matter Expert documentation for internal and external audiences
Knowledge/Skills/Experience
• Appropriate IT degree or equivalent skill and experience
• Excellent technical level and exposure to:
• Virtualisation – large scale VMware vSphere, vCloud Director
• Core DC technologies – servers, networks and storage (SAN)
• Operating Systems – Windows and Linux (esp. RHEL and CentOS)
• Networks and Security – TCP/IP in multi-tier network infrastructure, routing, firewalling, switching, IPSEC and SSL-VPN
• Operational support of the above technologies in critical-uptime 24×7 settings a distinct advantage, with an good understanding of networking technologies and protocols and any exposure to Cisco next-gen Data Centre products and technologies (Nexus 5k, 7k and UCS)
• Experienced in Service Management environments ideally aligned with ITIL or equivalent standard. Background in Customer Support / Service Desk an advantage
• Demonstrable Customer Service and communication skills, written and verbal. Experience delivering informal training, webinars or coaching of colleagues will be an advantage
• Disciplined, self-organised and motivated to learn and improve in a busy and changing environment
We are currently recruiting for a Project Manager on behalf of our client - a Magento Enterprise Solutions partners who design, build and market high converting and award winning e-Commerce website solutions. As a Project Manager you have the responsibility to manage the delivery of concurrent projects within budget, time and quality requirements. You operate with a large degree of autonomy in managing your projects, your key objectives are delivery, quality and business success whilst engendering and promoting a collaborative team focused approach.
Main duties of the post:
● Be part of a high performing team.
● Manage relationships with internal and external stakeholders building a rapport and credibility with key people
● Day to day one of your key objectives is to ensure the project management function is aligned to the development process.
● Resolve issues and remove barriers to success
● Follow the company project delivery process to ensure standards are kept consistent across all projects
● Management and delivery of a number of concurrent projects.
● Be able to identify the appropriate resource levels required to meet the demands of your projects.
● Ensure projects are managed to protect profitability and change control is in place to manage scope.
● Ensure your projects hit their deadlines in accordance with the planning process and the client brief.
● Produce, manage and communicate project plans.
● Produce and distribute project status reports to clients weekly.
● Produce and follow a communication plan with the client.
● Produce test scripts.
● Release testing.
● Producing documentation for website projects eg functional specifications and statements of work.
Knowledge and Experience required:
● Good communication skills
● eCommerce experience
● Proven ability to build internal and external relationships with key people.
● Proven ability to be part of an effective team.
● Ability to establish rapport and credibility with high priority senior stakeholders, and to influence decision making.
● A track record of successfully delivering business critical projects or programmes, and a relevant project management qualification (PRINCE2, PMP, AGILE, SCRUM etc) or equivalent experience.
● Experience of managing the full project lifecycle.
● The resilience to overcome issues and drive activity and results.
● Able to think about the business goals whilst maintaining your role as the client advocate.
● Delivery and profit focused.
● Confident in managing client expectations.
● Able to engage in and manage negotiations, project issues, risks and opportunities.
● Experience in conflict resolution.
● Comfortable and confident in understanding your role defending scope whilst seeing and developing opportunities for cross sell and upsell of services.
● Process orientated with a pragmatic approach.
● The management of projects that span multi-disciplinary areas of differing size and complexity to meet business expectations and deliver results.
● 2yrs experience as a project manager in a commercial environment.
● Must be able to demonstrate matrix management of a project team of 3-5 resources.
● Must be able to demonstrate a portfolio of projects delivered ranging in value from £75- £200k or man days effort of (Apply online only) days.
● Good understanding of website platforms and working knowledge of customer management systems.
● Must be able to demonstrate an intermediate level of understanding of the web from both a production and consumer standpoint..
● Must be able to manage 3-5 concurrent projects/clients.
● Experience of presenting to clients at senior management level.
● Good working knowledge of Microsoft Excel/Google Spreadsheets.
● Able to produce and manage Gantt charts.
● A good understanding of what it takes to maintain and develop the most productive client relationships.
● Must be comfortable working towards defined Key Performance Indicators (KPI’s).
● Must be able to quickly understand the client, their products and their industry.
● Experience in managing the following types of projects; digital, ecommerce, system integration, SEO optimisation and conversion optimisation.
Skills required:
● Well organised
● Self-motivated
● Able to work to deadlines and under pressure
● Ability to deal with the unexpected
● Minimum of 2 years IT Project Management experience
● Experience of Managing budgets of £200K to - £1m
● Understanding of infrastructure and software development lifecycles, together with a strong Project Management methodology experience.
● Vendor and Supplier Management
● Must have demonstrable experience of managing and influencing stakeholders within an organisation
● Excellent communication skills in order to conduct and moderate technical exchange workshops with stakeholders
● Strong skills in people management, risk management, process organisation and technical expertise, negotiating and issue resolution capabilities.
● Ability to lead a project using own initiative and working as part of a team.
● Ability to create and maintain accurate/accessible and organised documentation.
● Ability to identify and convert new business opportunities.
● Excellent report-writing and analytical skills.
● Strong listening and questioning skills.
● Ability to apply numerical skills to analyse data, interpreting facts and figures presented in the form of statistical tables and diagrams, thinking critically and checking for errors.
BENEFITS
Pension, Healthcare/Dental
09/09/2016
We are currently recruiting for a Project Manager on behalf of our client - a Magento Enterprise Solutions partners who design, build and market high converting and award winning e-Commerce website solutions. As a Project Manager you have the responsibility to manage the delivery of concurrent projects within budget, time and quality requirements. You operate with a large degree of autonomy in managing your projects, your key objectives are delivery, quality and business success whilst engendering and promoting a collaborative team focused approach.
Main duties of the post:
● Be part of a high performing team.
● Manage relationships with internal and external stakeholders building a rapport and credibility with key people
● Day to day one of your key objectives is to ensure the project management function is aligned to the development process.
● Resolve issues and remove barriers to success
● Follow the company project delivery process to ensure standards are kept consistent across all projects
● Management and delivery of a number of concurrent projects.
● Be able to identify the appropriate resource levels required to meet the demands of your projects.
● Ensure projects are managed to protect profitability and change control is in place to manage scope.
● Ensure your projects hit their deadlines in accordance with the planning process and the client brief.
● Produce, manage and communicate project plans.
● Produce and distribute project status reports to clients weekly.
● Produce and follow a communication plan with the client.
● Produce test scripts.
● Release testing.
● Producing documentation for website projects eg functional specifications and statements of work.
Knowledge and Experience required:
● Good communication skills
● eCommerce experience
● Proven ability to build internal and external relationships with key people.
● Proven ability to be part of an effective team.
● Ability to establish rapport and credibility with high priority senior stakeholders, and to influence decision making.
● A track record of successfully delivering business critical projects or programmes, and a relevant project management qualification (PRINCE2, PMP, AGILE, SCRUM etc) or equivalent experience.
● Experience of managing the full project lifecycle.
● The resilience to overcome issues and drive activity and results.
● Able to think about the business goals whilst maintaining your role as the client advocate.
● Delivery and profit focused.
● Confident in managing client expectations.
● Able to engage in and manage negotiations, project issues, risks and opportunities.
● Experience in conflict resolution.
● Comfortable and confident in understanding your role defending scope whilst seeing and developing opportunities for cross sell and upsell of services.
● Process orientated with a pragmatic approach.
● The management of projects that span multi-disciplinary areas of differing size and complexity to meet business expectations and deliver results.
● 2yrs experience as a project manager in a commercial environment.
● Must be able to demonstrate matrix management of a project team of 3-5 resources.
● Must be able to demonstrate a portfolio of projects delivered ranging in value from £75- £200k or man days effort of (Apply online only) days.
● Good understanding of website platforms and working knowledge of customer management systems.
● Must be able to demonstrate an intermediate level of understanding of the web from both a production and consumer standpoint..
● Must be able to manage 3-5 concurrent projects/clients.
● Experience of presenting to clients at senior management level.
● Good working knowledge of Microsoft Excel/Google Spreadsheets.
● Able to produce and manage Gantt charts.
● A good understanding of what it takes to maintain and develop the most productive client relationships.
● Must be comfortable working towards defined Key Performance Indicators (KPI’s).
● Must be able to quickly understand the client, their products and their industry.
● Experience in managing the following types of projects; digital, ecommerce, system integration, SEO optimisation and conversion optimisation.
Skills required:
● Well organised
● Self-motivated
● Able to work to deadlines and under pressure
● Ability to deal with the unexpected
● Minimum of 2 years IT Project Management experience
● Experience of Managing budgets of £200K to - £1m
● Understanding of infrastructure and software development lifecycles, together with a strong Project Management methodology experience.
● Vendor and Supplier Management
● Must have demonstrable experience of managing and influencing stakeholders within an organisation
● Excellent communication skills in order to conduct and moderate technical exchange workshops with stakeholders
● Strong skills in people management, risk management, process organisation and technical expertise, negotiating and issue resolution capabilities.
● Ability to lead a project using own initiative and working as part of a team.
● Ability to create and maintain accurate/accessible and organised documentation.
● Ability to identify and convert new business opportunities.
● Excellent report-writing and analytical skills.
● Strong listening and questioning skills.
● Ability to apply numerical skills to analyse data, interpreting facts and figures presented in the form of statistical tables and diagrams, thinking critically and checking for errors.
BENEFITS
Pension, Healthcare/Dental
Additional Information
We are recruiting for a Cloud Technical Lead on behalf of our client, a provider of a true public cloud for the exclusive use of UK Public Sector organisations. Their mission is to provide a service enabling their customers to gain value from the agility and cost savings of using a sovereign, assured cloud platform.
Key Responsibilities
• Escalation point to Operations for 3rd line support and solutions delivery on client deployment project
• Proactively administer, analyse/trend and troubleshoot specific issues with UKCloud’s cloud infrastructure to achieve the highest possible availability of services for our Customers
• Work with colleagues, suppliers and other UKCloud teams to resolve potentially complex technical issues across multiple technology disciplines
• Champion the use of best practice within the support teams (technical, process and service) to quickly and effectively close-out Customer tickets, handle changes and escalate problems. Seek and enact opportunities to improve the way that we operate as a team
• Own and resolve issues escalated by Customers through the UKCloud support teams, and the resolution of problems that improve the stability of the platform
• Author, update and maintain content within the UKCloud knowledgebase, including Subject Matter Expert documentation for internal and external audiences
Knowledge/Skills/Experience
• Appropriate IT degree or equivalent skill and experience
• Excellent technical level and exposure to:
• Virtualisation – large scale VMware vSphere, vCloud Director
• Core DC technologies – servers, networks and storage (SAN)
• Operating Systems – Windows and Linux (esp. RHEL and CentOS)
• Networks and Security – TCP/IP in multi-tier network infrastructure, routing, firewalling, switching, IPSEC and SSL-VPN
• Operational support of the above technologies in critical-uptime 24×7 settings a distinct advantage, with an good understanding of networking technologies and protocols and any exposure to Cisco next-gen Data Centre products and technologies (Nexus 5k, 7k and UCS)
• Experienced in Service Management environments ideally aligned with ITIL or equivalent standard. Background in Customer Support / Service Desk an advantage
• Demonstrable Customer Service and communication skills, written and verbal. Experience delivering informal training, webinars or coaching of colleagues will be an advantage
• Disciplined, self-organised and motivated to learn and improve in a busy and changing environment
09/09/2016
Additional Information
We are recruiting for a Cloud Technical Lead on behalf of our client, a provider of a true public cloud for the exclusive use of UK Public Sector organisations. Their mission is to provide a service enabling their customers to gain value from the agility and cost savings of using a sovereign, assured cloud platform.
Key Responsibilities
• Escalation point to Operations for 3rd line support and solutions delivery on client deployment project
• Proactively administer, analyse/trend and troubleshoot specific issues with UKCloud’s cloud infrastructure to achieve the highest possible availability of services for our Customers
• Work with colleagues, suppliers and other UKCloud teams to resolve potentially complex technical issues across multiple technology disciplines
• Champion the use of best practice within the support teams (technical, process and service) to quickly and effectively close-out Customer tickets, handle changes and escalate problems. Seek and enact opportunities to improve the way that we operate as a team
• Own and resolve issues escalated by Customers through the UKCloud support teams, and the resolution of problems that improve the stability of the platform
• Author, update and maintain content within the UKCloud knowledgebase, including Subject Matter Expert documentation for internal and external audiences
Knowledge/Skills/Experience
• Appropriate IT degree or equivalent skill and experience
• Excellent technical level and exposure to:
• Virtualisation – large scale VMware vSphere, vCloud Director
• Core DC technologies – servers, networks and storage (SAN)
• Operating Systems – Windows and Linux (esp. RHEL and CentOS)
• Networks and Security – TCP/IP in multi-tier network infrastructure, routing, firewalling, switching, IPSEC and SSL-VPN
• Operational support of the above technologies in critical-uptime 24×7 settings a distinct advantage, with an good understanding of networking technologies and protocols and any exposure to Cisco next-gen Data Centre products and technologies (Nexus 5k, 7k and UCS)
• Experienced in Service Management environments ideally aligned with ITIL or equivalent standard. Background in Customer Support / Service Desk an advantage
• Demonstrable Customer Service and communication skills, written and verbal. Experience delivering informal training, webinars or coaching of colleagues will be an advantage
• Disciplined, self-organised and motivated to learn and improve in a busy and changing environment
