Send Technology Solutions Ltd
You'll report to: Jason Einon, Head of DevOps Team: Technology Location: This is a hybrid role based out of our London office in Monument. Salary Range: £60,000 - £70,000 per annum Working Pattern: Working UK afternoons through to evenings to provide coverage for US customer activity. Role Type: Full-Time, Permanent Start date: As soon as possible Role Overview As a DevOps Engineer, you'll play a critical role in ensuring the reliability, security, and operational excellence of our cloud-native platform. This role has a strong operational focus, providing UK afternoon to evening coverage aligned with US customer activity, and taking ownership of incident response, release readiness, and day-to-day platform stability. You'll work closely with engineering, operations, and customer-facing teams to ensure issues are triaged and resolved effectively, alerts are actionable, and runbooks and processes are consistently followed. A key part of the role is reducing operational toil through targeted automation, CI/CD improvements, and the creation of repeatable operational workflows. You'll also help shape our platform foundations, ensuring operational patterns align with our "golden path" standards and support future self-service capabilities. This is a hands-on role with real ownership, including mentoring junior engineers and directly influencing how we operate and scale our production environment. The DevOps Engineer Role What You'll Be Doing as a DevOps Engineer Acting as the primary engineer for UK afternoon-evening support coverage, handling triage, investigation, resolution, and escalation of incidents Leading operational execution by ensuring alerts are actionable, runbooks are followed, and incidents are managed consistently and professionally Mentoring and pairing with a junior engineer, providing coaching on troubleshooting, cloud operations, and safe change practices Owning and managing the operational backlog during Phase 1, identifying repeat toil, prioritising improvements, and driving fixes to completion Improving release readiness and coordination, working closely with engineering and release management practices where in place Contributing to platform foundations by ensuring operational patterns align with "golden path" standards and support future self-service capabilities Delivering targeted automation and standardisation to reduce ticket volume, including: CI/CD pipeline improvements, repeatable operational workflows (e.g. service restarts, deployment checks, environment validation) The Skills and Experience Needed for the DevOps Engineer Role 3-5 years' experience in DevOps, SRE, Platform Engineering, or Production Operations roles Strong hands-on AWS experience (or equivalent cloud provider), including: Compute/runtime environments (containers and/or serverless) Practical networking fundamentals (VPCs, security groups, routing) IAM and access management with least-privilege principles Logging, metrics, alerting, and incident triage Solid experience with Infrastructure as Code, ideally Terraform, and safe change/release practices Strong CI/CD experience, including designing or improving pipelines, build/deploy patterns, and quality gates Confident scripting and automation skills using Python and/or Bash, with the ability to build reliable small tools Excellent documentation and communication skills, including writing clear runbooks and post-incident reviews Comfortable working cross-functionally with engineering, operations/support, and customer-facing teams during incidents Nice to have Experience operating container platforms such as ECS, EKS, or Kubernetes, and/or service mesh patterns Observability and reliability experience, including dashboards, SLO/SLA thinking, and improving alert quality Security- and compliance-aware delivery experience (e.g. secrets management, vulnerability management processes) Experience building internal developer tooling or self-service workflows What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. DevOps Engineer Interview Process Our recruitment process for the DevOps Engineer role will consist of 3 interviews. Stage 1 - Intro call with our in-house recruiter, Liam (30 minutes) - This will cover your background, motivations and communication, along with a chance to get to know Send and the role better. Stage 2 - Interview with Jason Einon, Head of DevOps and one other member of our DevOps team (30-45 minutes) Stage 3 - Interview with Dan Pass, CTO (30 minutes) 30-minute call with a Send Founder We are committed to fostering a diverse, equitable, and inclusive workplace. The following demographic questions are optional and intended solely for monitoring our diversity and inclusion efforts. Your responses will help us understand and improve the effectiveness of our recruitment and hiring practices. All information provided will be kept confidential and will not impact your candidacy for the position. You may choose not to answer any of the questions, and your decision will not affect your application. Thank you for helping us create a more inclusive workplace. If you have any specific needs or additional requirements, please share them in the designated space on your application. Email:
You'll report to: Jason Einon, Head of DevOps Team: Technology Location: This is a hybrid role based out of our London office in Monument. Salary Range: £60,000 - £70,000 per annum Working Pattern: Working UK afternoons through to evenings to provide coverage for US customer activity. Role Type: Full-Time, Permanent Start date: As soon as possible Role Overview As a DevOps Engineer, you'll play a critical role in ensuring the reliability, security, and operational excellence of our cloud-native platform. This role has a strong operational focus, providing UK afternoon to evening coverage aligned with US customer activity, and taking ownership of incident response, release readiness, and day-to-day platform stability. You'll work closely with engineering, operations, and customer-facing teams to ensure issues are triaged and resolved effectively, alerts are actionable, and runbooks and processes are consistently followed. A key part of the role is reducing operational toil through targeted automation, CI/CD improvements, and the creation of repeatable operational workflows. You'll also help shape our platform foundations, ensuring operational patterns align with our "golden path" standards and support future self-service capabilities. This is a hands-on role with real ownership, including mentoring junior engineers and directly influencing how we operate and scale our production environment. The DevOps Engineer Role What You'll Be Doing as a DevOps Engineer Acting as the primary engineer for UK afternoon-evening support coverage, handling triage, investigation, resolution, and escalation of incidents Leading operational execution by ensuring alerts are actionable, runbooks are followed, and incidents are managed consistently and professionally Mentoring and pairing with a junior engineer, providing coaching on troubleshooting, cloud operations, and safe change practices Owning and managing the operational backlog during Phase 1, identifying repeat toil, prioritising improvements, and driving fixes to completion Improving release readiness and coordination, working closely with engineering and release management practices where in place Contributing to platform foundations by ensuring operational patterns align with "golden path" standards and support future self-service capabilities Delivering targeted automation and standardisation to reduce ticket volume, including: CI/CD pipeline improvements, repeatable operational workflows (e.g. service restarts, deployment checks, environment validation) The Skills and Experience Needed for the DevOps Engineer Role 3-5 years' experience in DevOps, SRE, Platform Engineering, or Production Operations roles Strong hands-on AWS experience (or equivalent cloud provider), including: Compute/runtime environments (containers and/or serverless) Practical networking fundamentals (VPCs, security groups, routing) IAM and access management with least-privilege principles Logging, metrics, alerting, and incident triage Solid experience with Infrastructure as Code, ideally Terraform, and safe change/release practices Strong CI/CD experience, including designing or improving pipelines, build/deploy patterns, and quality gates Confident scripting and automation skills using Python and/or Bash, with the ability to build reliable small tools Excellent documentation and communication skills, including writing clear runbooks and post-incident reviews Comfortable working cross-functionally with engineering, operations/support, and customer-facing teams during incidents Nice to have Experience operating container platforms such as ECS, EKS, or Kubernetes, and/or service mesh patterns Observability and reliability experience, including dashboards, SLO/SLA thinking, and improving alert quality Security- and compliance-aware delivery experience (e.g. secrets management, vulnerability management processes) Experience building internal developer tooling or self-service workflows What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. DevOps Engineer Interview Process Our recruitment process for the DevOps Engineer role will consist of 3 interviews. Stage 1 - Intro call with our in-house recruiter, Liam (30 minutes) - This will cover your background, motivations and communication, along with a chance to get to know Send and the role better. Stage 2 - Interview with Jason Einon, Head of DevOps and one other member of our DevOps team (30-45 minutes) Stage 3 - Interview with Dan Pass, CTO (30 minutes) 30-minute call with a Send Founder We are committed to fostering a diverse, equitable, and inclusive workplace. The following demographic questions are optional and intended solely for monitoring our diversity and inclusion efforts. Your responses will help us understand and improve the effectiveness of our recruitment and hiring practices. All information provided will be kept confidential and will not impact your candidacy for the position. You may choose not to answer any of the questions, and your decision will not affect your application. Thank you for helping us create a more inclusive workplace. If you have any specific needs or additional requirements, please share them in the designated space on your application. Email:
Send Technology Solutions Ltd
Overview Location: This is a hybrid role based out of our London office in Monument. Salary Range: £90,000 - £110,000 per annum Role Type: Full-Time, Permanent Start date: As soon as possible The Senior Python Engineer Role As a Senior Python Engineer at Send, you'll play a crucial role in building and evolving the core of our SaaS platform. This is an exciting opportunity to work with modern technologies within a microservices architecture, developing new platform features, enhancing existing functionality, and ensuring the scalability and reliability of our backend systems. You'll be part of a collaborative, agile team, contributing to key technical decisions and mentoring others along the way. At Send, although we're enthusiastically exploring the potential of AI for underwriting, and in particular, Agentic AI, we're very mindful that these solutions cannot be deployed in isolation. We're building for the long-term, laying the right foundations to enable businesses to experiment with AI and realise tangible value more quickly. This role is part of a team with special focus in this key emerging area. If you're an experienced Python Engineer (ideally with some practical experience in AI frameworks and tools) and ready to take on your next challenge and thrive in a dynamic, fast-paced environment, we'd love to hear from you. About Send We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Senior Python Engineer Designing, developing, and maintaining backend services in Python. Building scalable and performant services using Pydantic, AWS Lambda, and other modern frameworks. Working with relational databases, particularly MySQL, to store and manage structured data. Collaborating closely with frontend engineers, product managers, and other stakeholders to deliver high-quality features. Writing and maintaining unit and integration tests using unittest, Pytest, and other testing frameworks. Providing technical leadership and mentoring to junior and mid-level engineers. Troubleshooting and debugging issues to ensure the stability and reliability of our platform. Improving CI/CD pipelines and supporting deployment automation. Contributing to architectural discussions and decisions to enhance the platform's scalability and performance. The Skills and Experience Needed for the Senior Python Engineer Role Strong experience in Python development, particularly in backend web applications. Proficiency with Pydantic, type annotation, and modern Python development methods. Experience working with relational databases (MySQL preferred). Knowledge of microservices architecture and best practices. Solid understanding of software development best practices, including unit testing and code quality. (Optionally) experience with AI frameworks (e.g. PydanticAI, crew, langchain, strands). A proactive, problem-solving mindset and a pragmatic approach to development. Strong collaboration and communication skills, especially in a remote-first environment. Ability to work independently while contributing to a team-oriented environment. Bonus Points Experience with AWS and cloud-based infrastructure. Exposure to Apache Camel. Familiarity with Docker, Kubernetes, and DevOps tools. Prior experience in the insurance industry or with insurance-related software. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Recruitment Process Stage 1 - Introductory Call with our in-house recruiter, Liam (30 minutes): This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Stage 2 - Interview with Greg Hall, Head of Engineering, and another member of our engineering team (30 minutes). Stage 3 - Technical Interview with two members of the engineering team (45 minutes - 1 hour): This will focus on technical questions related to Python, web application development, microservices, and relational databases. Stage 4 - Interview with Dan Pass, CTO (30 minutes) Final Stage - 30-minute Call with a Send Founder Our Commitment to Diversity At Send, we're focused on strengthening our culture-not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. We're committed to changing that and ensure fair review of all applications. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application-we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at .
Overview Location: This is a hybrid role based out of our London office in Monument. Salary Range: £90,000 - £110,000 per annum Role Type: Full-Time, Permanent Start date: As soon as possible The Senior Python Engineer Role As a Senior Python Engineer at Send, you'll play a crucial role in building and evolving the core of our SaaS platform. This is an exciting opportunity to work with modern technologies within a microservices architecture, developing new platform features, enhancing existing functionality, and ensuring the scalability and reliability of our backend systems. You'll be part of a collaborative, agile team, contributing to key technical decisions and mentoring others along the way. At Send, although we're enthusiastically exploring the potential of AI for underwriting, and in particular, Agentic AI, we're very mindful that these solutions cannot be deployed in isolation. We're building for the long-term, laying the right foundations to enable businesses to experiment with AI and realise tangible value more quickly. This role is part of a team with special focus in this key emerging area. If you're an experienced Python Engineer (ideally with some practical experience in AI frameworks and tools) and ready to take on your next challenge and thrive in a dynamic, fast-paced environment, we'd love to hear from you. About Send We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Senior Python Engineer Designing, developing, and maintaining backend services in Python. Building scalable and performant services using Pydantic, AWS Lambda, and other modern frameworks. Working with relational databases, particularly MySQL, to store and manage structured data. Collaborating closely with frontend engineers, product managers, and other stakeholders to deliver high-quality features. Writing and maintaining unit and integration tests using unittest, Pytest, and other testing frameworks. Providing technical leadership and mentoring to junior and mid-level engineers. Troubleshooting and debugging issues to ensure the stability and reliability of our platform. Improving CI/CD pipelines and supporting deployment automation. Contributing to architectural discussions and decisions to enhance the platform's scalability and performance. The Skills and Experience Needed for the Senior Python Engineer Role Strong experience in Python development, particularly in backend web applications. Proficiency with Pydantic, type annotation, and modern Python development methods. Experience working with relational databases (MySQL preferred). Knowledge of microservices architecture and best practices. Solid understanding of software development best practices, including unit testing and code quality. (Optionally) experience with AI frameworks (e.g. PydanticAI, crew, langchain, strands). A proactive, problem-solving mindset and a pragmatic approach to development. Strong collaboration and communication skills, especially in a remote-first environment. Ability to work independently while contributing to a team-oriented environment. Bonus Points Experience with AWS and cloud-based infrastructure. Exposure to Apache Camel. Familiarity with Docker, Kubernetes, and DevOps tools. Prior experience in the insurance industry or with insurance-related software. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Recruitment Process Stage 1 - Introductory Call with our in-house recruiter, Liam (30 minutes): This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Stage 2 - Interview with Greg Hall, Head of Engineering, and another member of our engineering team (30 minutes). Stage 3 - Technical Interview with two members of the engineering team (45 minutes - 1 hour): This will focus on technical questions related to Python, web application development, microservices, and relational databases. Stage 4 - Interview with Dan Pass, CTO (30 minutes) Final Stage - 30-minute Call with a Send Founder Our Commitment to Diversity At Send, we're focused on strengthening our culture-not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. We're committed to changing that and ensure fair review of all applications. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application-we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at .