IT Support Analyst page is loaded IT Support Analystlocations: Nottinghamposted on: Posted Todayjob requisition id: JR101353 About the role This role is the first point of contact for all staff IT issues and is a technical support role which will cover the main support hours between 06:00hrs and 19:00hrs with probable requirements (depending on experience) to participate on an on-call rota to deal with support queries up until 23:00hrs. The primary duties are to respond to and resolve technical queries from staff within the firm and escalate any major issues. Key responsibilities Receive, register and process requests for service/support, following agreed procedures and set standards. Using Knowledge Articles and learned skills, systematically interprets user problems and identifies solutions and possible side effects. Uses experience to address user problems and interrogates database for potential solutions. Escalates complex or unresolved incidents to the correct resolver group. Records and tracks issues from outset to conclusion. During change activities, acts methodically to respond to, day by day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements. Responds to common requests for service by providing information to enable fulfilment. Maintains records, informs users about the process and advises relevant persons of actions taken. Ensure you comply with the IT organisation requirements, processes, procedures and policies. Share knowledge and expertise with others, coaching and supporting team members as required. Perform other duties as assigned by your line manager. Maintaining knowledge items to ensure that they are current, relevant and valid. Ensure that all activities are performed at a consistently high standard with minimal risk to the firm, and those opportunities to improve services and processes are identified and actioned. Be security conscious, ensure familiarity and co-operation with all Freeths security policies and procedures Your skills and qualifications Strong communication and empathy skills Excellent verbal and written communication and attention to detail Problem identification and solving skills Flexibility to do rotational shifts between 06:00 and 19:00 Documentation writing and cultivating an accurate knowledge base Experience with and knowledge of Office 365 and Active Directory Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website . 2. Think Recognition: Sharing success matters to us. We love to showcase excellent work across the firm and celebrate our people through our employee awards. We recognise our teams work hard together to deliver the best solutions for our clients. That's why great work is well rewarded - our rewards and benefits are among the best in the business.We are committed to sourcing candidates directly where possible. For particular roles, we may work with preferred suppliers who will be invited by our resourcing team to support us. We may also agree to accept CVs from other suppliers on an ad hoc basis (to be agreed in writing). We will not be responsible for fees in relation to CVs or profiles submitted directly to our partners or other employees or for any applications not submitted via our portal. Agencies should contact our recruitment team before submitting unsolicited applications.
25/05/2026
Full time
IT Support Analyst page is loaded IT Support Analystlocations: Nottinghamposted on: Posted Todayjob requisition id: JR101353 About the role This role is the first point of contact for all staff IT issues and is a technical support role which will cover the main support hours between 06:00hrs and 19:00hrs with probable requirements (depending on experience) to participate on an on-call rota to deal with support queries up until 23:00hrs. The primary duties are to respond to and resolve technical queries from staff within the firm and escalate any major issues. Key responsibilities Receive, register and process requests for service/support, following agreed procedures and set standards. Using Knowledge Articles and learned skills, systematically interprets user problems and identifies solutions and possible side effects. Uses experience to address user problems and interrogates database for potential solutions. Escalates complex or unresolved incidents to the correct resolver group. Records and tracks issues from outset to conclusion. During change activities, acts methodically to respond to, day by day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements. Responds to common requests for service by providing information to enable fulfilment. Maintains records, informs users about the process and advises relevant persons of actions taken. Ensure you comply with the IT organisation requirements, processes, procedures and policies. Share knowledge and expertise with others, coaching and supporting team members as required. Perform other duties as assigned by your line manager. Maintaining knowledge items to ensure that they are current, relevant and valid. Ensure that all activities are performed at a consistently high standard with minimal risk to the firm, and those opportunities to improve services and processes are identified and actioned. Be security conscious, ensure familiarity and co-operation with all Freeths security policies and procedures Your skills and qualifications Strong communication and empathy skills Excellent verbal and written communication and attention to detail Problem identification and solving skills Flexibility to do rotational shifts between 06:00 and 19:00 Documentation writing and cultivating an accurate knowledge base Experience with and knowledge of Office 365 and Active Directory Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website . 2. Think Recognition: Sharing success matters to us. We love to showcase excellent work across the firm and celebrate our people through our employee awards. We recognise our teams work hard together to deliver the best solutions for our clients. That's why great work is well rewarded - our rewards and benefits are among the best in the business.We are committed to sourcing candidates directly where possible. For particular roles, we may work with preferred suppliers who will be invited by our resourcing team to support us. We may also agree to accept CVs from other suppliers on an ad hoc basis (to be agreed in writing). We will not be responsible for fees in relation to CVs or profiles submitted directly to our partners or other employees or for any applications not submitted via our portal. Agencies should contact our recruitment team before submitting unsolicited applications.
Digital Document Services Executive - Any Office Location Job Purpose: The Digital Document Services Executive is a key member of the team responsible for delivering high-quality, efficient, and consistent digital document services across the firm. This role focuses on ensuring all firm documents adhere to brand standards, managing dictation services, and providing essential document production support to legal teams, contributing to the firm's professional image and operational efficiency. Key Accountabilities: Document Formatting, Production & Management: Format, edit, and produce a wide range of legal and business documents (e.g., agreements, reports, presentations, correspondence) to the firm's "Freeths style" and brand guidelines. Ensure accuracy, consistency, and professional presentation of all documents, including complex layouts, tables, charts, and graphics. Perform document conversions, clean-ups, and troubleshooting of formatting issues. Managing documents within iManage, including saving versions, handling iManage links, and version control. Dictation Services Management: Manage and process dictations received from legal professionals, ensuring accurate and timely transcription into final documents. Utilise dictation software and systems efficiently, adhering to service level agreements for turnaround times. Proofread and quality check transcribed documents for grammar, spelling, punctuation, and adherence to firm style. Quality Control & Adherence to Standards: Conduct thorough quality checks on all outgoing documents to ensure they meet the firm's high standards for accuracy, presentation, and compliance. Adhere to all firm policies and procedures related to document management, data security, and confidentiality. Apply firm metadata management protocols when working with externally sourced documents, ensuring residual third-party metadata is stripped before circulation or filing. Process Efficiency & Technology Utilisation: Utilise firm-standard software and tools (e.g., advanced Microsoft Word features, document management systems, ServiceNow) effectively to streamline document production workflows. Actively participate in the adoption of new technologies and processes aimed at enhancing efficiency and service delivery within digital document services. Provide feedback and suggestions for process improvements to the Lead, Digital Document Services. Collaboration & Communication: Communicate effectively with colleagues to clarify instructions, manage expectations, and provide updates on document requests. Collaborate with other team members within Digital Document Services and other Legal Administrative Services teams to ensure seamless service delivery and workload management. Skills and Experience: Proven experience in a document production, formatting, or administrative support role, preferably within a legal or professional services environment. Advanced proficiency in Microsoft Word, including styles, templates, tables, and complex document formatting. Experience with dictation systems and transcription services is highly desirable. Exceptional attention to detail and a commitment to producing accurate, high-quality work. Strong organisational skills with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment. Excellent communication skills, both written and verbal, with a professional and client-focused approach. Ability to work both independently and as part of a collaborative team. Familiarity with legal terminology and document types is an advantage. Experience with document management systems and/or ServiceNow is a plus. Key Relationships: Lead, Digital Document Services (Direct Manager) Partners and lawyers Digital Document Services team members Other Legal Administrative Services teams Performance Measures: Accuracy and quality of formatted documents and transcribed dictations. Timeliness and adherence to turnaround times for document requests. User satisfaction with digital document services. Adherence to firm style guides and brand standards. Efficiency in task completion and utilisation of firm systems. Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website . 2. Think Recognition: Sharing success matters to us. We love to showcase excellent work across the firm and celebrate our people through our employee awards. We recognise our teams work hard together to deliver the best solutions for our clients. That's why great work is well rewarded - our rewards and benefits are among the best in the business.We are committed to sourcing candidates directly where possible. For particular roles, we may work with preferred suppliers who will be invited by our resourcing team to support us. We may also agree to accept CVs from other suppliers on an ad hoc basis (to be agreed in writing). We will not be responsible for fees in relation to CVs or profiles submitted directly to our partners or other employees or for any applications not submitted via our portal. Agencies should contact our recruitment team before submitting unsolicited applications.
25/05/2026
Full time
Digital Document Services Executive - Any Office Location Job Purpose: The Digital Document Services Executive is a key member of the team responsible for delivering high-quality, efficient, and consistent digital document services across the firm. This role focuses on ensuring all firm documents adhere to brand standards, managing dictation services, and providing essential document production support to legal teams, contributing to the firm's professional image and operational efficiency. Key Accountabilities: Document Formatting, Production & Management: Format, edit, and produce a wide range of legal and business documents (e.g., agreements, reports, presentations, correspondence) to the firm's "Freeths style" and brand guidelines. Ensure accuracy, consistency, and professional presentation of all documents, including complex layouts, tables, charts, and graphics. Perform document conversions, clean-ups, and troubleshooting of formatting issues. Managing documents within iManage, including saving versions, handling iManage links, and version control. Dictation Services Management: Manage and process dictations received from legal professionals, ensuring accurate and timely transcription into final documents. Utilise dictation software and systems efficiently, adhering to service level agreements for turnaround times. Proofread and quality check transcribed documents for grammar, spelling, punctuation, and adherence to firm style. Quality Control & Adherence to Standards: Conduct thorough quality checks on all outgoing documents to ensure they meet the firm's high standards for accuracy, presentation, and compliance. Adhere to all firm policies and procedures related to document management, data security, and confidentiality. Apply firm metadata management protocols when working with externally sourced documents, ensuring residual third-party metadata is stripped before circulation or filing. Process Efficiency & Technology Utilisation: Utilise firm-standard software and tools (e.g., advanced Microsoft Word features, document management systems, ServiceNow) effectively to streamline document production workflows. Actively participate in the adoption of new technologies and processes aimed at enhancing efficiency and service delivery within digital document services. Provide feedback and suggestions for process improvements to the Lead, Digital Document Services. Collaboration & Communication: Communicate effectively with colleagues to clarify instructions, manage expectations, and provide updates on document requests. Collaborate with other team members within Digital Document Services and other Legal Administrative Services teams to ensure seamless service delivery and workload management. Skills and Experience: Proven experience in a document production, formatting, or administrative support role, preferably within a legal or professional services environment. Advanced proficiency in Microsoft Word, including styles, templates, tables, and complex document formatting. Experience with dictation systems and transcription services is highly desirable. Exceptional attention to detail and a commitment to producing accurate, high-quality work. Strong organisational skills with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment. Excellent communication skills, both written and verbal, with a professional and client-focused approach. Ability to work both independently and as part of a collaborative team. Familiarity with legal terminology and document types is an advantage. Experience with document management systems and/or ServiceNow is a plus. Key Relationships: Lead, Digital Document Services (Direct Manager) Partners and lawyers Digital Document Services team members Other Legal Administrative Services teams Performance Measures: Accuracy and quality of formatted documents and transcribed dictations. Timeliness and adherence to turnaround times for document requests. User satisfaction with digital document services. Adherence to firm style guides and brand standards. Efficiency in task completion and utilisation of firm systems. Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website . 2. Think Recognition: Sharing success matters to us. We love to showcase excellent work across the firm and celebrate our people through our employee awards. We recognise our teams work hard together to deliver the best solutions for our clients. That's why great work is well rewarded - our rewards and benefits are among the best in the business.We are committed to sourcing candidates directly where possible. For particular roles, we may work with preferred suppliers who will be invited by our resourcing team to support us. We may also agree to accept CVs from other suppliers on an ad hoc basis (to be agreed in writing). We will not be responsible for fees in relation to CVs or profiles submitted directly to our partners or other employees or for any applications not submitted via our portal. Agencies should contact our recruitment team before submitting unsolicited applications.
Senior Associate / Managing Associate - Drinks, Hospitality and Leisure page is loaded Senior Associate / Managing Associate - Drinks, Hospitality and Leisurelocations: Milton Keynes: Leeds: Sheffield: Nottingham: Oxfordposted on: Posted 3 Days Agojob requisition id: JR101192 About the Freeths Drinks, Hospitality & Leisure (DHL) Team Our specialist DHL team advises brewers, pub companies, restaurant and bar operators, hotel groups and leisure brands on the full spectrum of property led and operator specific matters. We are a national practice acting for household name operators across the UK, delivering rapid, commercially grounded advice that reflects how this sector really works.Led by Leo Skinner (Partner & Head of DHL), the team's core is real estate, complemented by close collaboration with colleagues in corporate, employment, tax, planning, IP & media and disputes. This integrated model enables us to support portfolio growth, developments and re gears, roll out programmes, estate optimisation and complex transactions at pace.The national DHL group works as one team across our UK offices, drawing on specialist support in tax, TUPE and workforce issues, regulatory/licensing touchpoints, planning and construction, and brand/IP considerations relevant to hospitality operators. About The Role Owing to continued client demand, we are seeking candidates with 4 years+ PQE to join us and work with our national operator client base (pubs, bars, restaurants, late night venues, hotels and wider leisure), typically including: Freehold and leasehold site acquisitions and disposals, development and pre let arrangements, and portfolio re gears. Day to day estate management (L&T, licences, variations, easements and ancillary agreements).p Awareness of operator specific issues that sit alongside real estate, such as TUPE, TOGC, capital allowances and licensing/regulatory considerations (with support from specialists as needed).The team work seamlessly across our offices, and you will be a good team player. We encourage all our lawyers from an early stage to network and develop their own client relationships and you will be actively supported in this and in progressing your career. Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website . locations: 6 Locationsposted on: Posted 20 Days Agolocations: Bristolposted on: Posted 20 Days Agolocations: Leicesterposted on: Posted 20 Days Ago 2. Think Recognition: Sharing success matters to us. We love to showcase excellent work across the firm and celebrate our people through our employee awards. We recognise our teams work hard together to deliver the best solutions for our clients. That's why great work is well rewarded - our rewards and benefits are among the best in the business.We are committed to sourcing candidates directly where possible. For particular roles, we may work with preferred suppliers who will be invited by our resourcing team to support us. We may also agree to accept CVs from other suppliers on an ad hoc basis (to be agreed in writing). We will not be responsible for fees in relation to CVs or profiles submitted directly to our partners or other employees or for any applications not submitted via our portal. Agencies should contact our recruitment team before submitting unsolicited applications.
21/05/2026
Full time
Senior Associate / Managing Associate - Drinks, Hospitality and Leisure page is loaded Senior Associate / Managing Associate - Drinks, Hospitality and Leisurelocations: Milton Keynes: Leeds: Sheffield: Nottingham: Oxfordposted on: Posted 3 Days Agojob requisition id: JR101192 About the Freeths Drinks, Hospitality & Leisure (DHL) Team Our specialist DHL team advises brewers, pub companies, restaurant and bar operators, hotel groups and leisure brands on the full spectrum of property led and operator specific matters. We are a national practice acting for household name operators across the UK, delivering rapid, commercially grounded advice that reflects how this sector really works.Led by Leo Skinner (Partner & Head of DHL), the team's core is real estate, complemented by close collaboration with colleagues in corporate, employment, tax, planning, IP & media and disputes. This integrated model enables us to support portfolio growth, developments and re gears, roll out programmes, estate optimisation and complex transactions at pace.The national DHL group works as one team across our UK offices, drawing on specialist support in tax, TUPE and workforce issues, regulatory/licensing touchpoints, planning and construction, and brand/IP considerations relevant to hospitality operators. About The Role Owing to continued client demand, we are seeking candidates with 4 years+ PQE to join us and work with our national operator client base (pubs, bars, restaurants, late night venues, hotels and wider leisure), typically including: Freehold and leasehold site acquisitions and disposals, development and pre let arrangements, and portfolio re gears. Day to day estate management (L&T, licences, variations, easements and ancillary agreements).p Awareness of operator specific issues that sit alongside real estate, such as TUPE, TOGC, capital allowances and licensing/regulatory considerations (with support from specialists as needed).The team work seamlessly across our offices, and you will be a good team player. We encourage all our lawyers from an early stage to network and develop their own client relationships and you will be actively supported in this and in progressing your career. Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website . locations: 6 Locationsposted on: Posted 20 Days Agolocations: Bristolposted on: Posted 20 Days Agolocations: Leicesterposted on: Posted 20 Days Ago 2. Think Recognition: Sharing success matters to us. We love to showcase excellent work across the firm and celebrate our people through our employee awards. We recognise our teams work hard together to deliver the best solutions for our clients. That's why great work is well rewarded - our rewards and benefits are among the best in the business.We are committed to sourcing candidates directly where possible. For particular roles, we may work with preferred suppliers who will be invited by our resourcing team to support us. We may also agree to accept CVs from other suppliers on an ad hoc basis (to be agreed in writing). We will not be responsible for fees in relation to CVs or profiles submitted directly to our partners or other employees or for any applications not submitted via our portal. Agencies should contact our recruitment team before submitting unsolicited applications.
A national law firm is seeking an experienced Senior Associate / Managing Associate to join their Drinks, Hospitality & Leisure team. This role involves managing client relationships and transactions in the real estate sector, particularly focusing on pubs, bars, and hotels. The successful candidate will have over 4 years of experience in real estate law and will play a vital role in estate management, acquisitions, and compliance with licensing regulations. Opportunities for professional development are emphasized within the firm.
21/05/2026
Full time
A national law firm is seeking an experienced Senior Associate / Managing Associate to join their Drinks, Hospitality & Leisure team. This role involves managing client relationships and transactions in the real estate sector, particularly focusing on pubs, bars, and hotels. The successful candidate will have over 4 years of experience in real estate law and will play a vital role in estate management, acquisitions, and compliance with licensing regulations. Opportunities for professional development are emphasized within the firm.