STADA Arzneimittel AG

STADA UK Thornton & Ross is seeking a CRM & Digital Operations Manager to enhance digital engagement for Rx brands. You will build automated journeys in Salesforce, craft content for web and email, and drive omnichannel campaigns that resonate with HCPs and patients. The role is hybrid in Reading, with a strong focus on data-driven marketing. You will specialise in SEO optimization, data integrations, and collaboration across marketing, IT and customer service to deliver measurable results.

Department Rx - Business Development & Commercial Excellence CRM & Digital Operations Manager Marketing & Digital Reading, Full-Time (Hybrid) STADA UK Thornton & Ross is on an exciting growth journey with more than 700 employees being fully committed to our purpose of Caring for People's Health as a Trusted Partner. Together we are shaping the future of Thornton & Ross by living our values of Integrity, Entrepreneurship, Agility and One STADA. If you want to work in an open culture where your uniqueness is valued, join our Team. As the CRM & Digital Operations Manager at STADA UK, you will play a pivotal role in enhancing the digital engagement of our Rx brands. By leveraging the capabilities of Salesforce CRM, you'll create and execute automated customer journeys, high-quality digital content and omnichannel strategies that resonate with healthcare professionals (HCPs) and patients alike. Your work will ensure seamless customer experiences, optimise digital operations and drive impactful marketing campaigns. How You Will Make an Impact: Set up and manage automated customer journeys in Salesforce CRM using segmentation strategies for personalised engagement. Develop and execute email campaigns to drive digital pull-through for respiratory, dermatology, bone health and specialty products. Create high-quality digital content, including web, email, video, and bite-size webinars, to support product launches and marketing campaigns. Optimise digital content for SEO, implementing technical, onsite, and offsite strategies to improve visibility and engagement. Manage data integrations, ensuring GDPR compliance and enhancing the sophistication of omnichannel strategies. Collaborate with cross-functional teams, including marketing, IT, global CRM and customer service to align content with business objectives. Monitor and analyse the performance of digital campaigns, customer journeys and webinars to continuously improve results. What Makes You a Great Fit: Bachelor's degree in Marketing, Communications, Digital Media or a related field. Proven experience in marketing automation and digital content creation. Proficiency in Salesforce Marketing Cloud and Journey Builder. Strong understanding of SEO and digital optimisation strategies. Excellent communication and collaboration skills, with a proactive and results-driven attitude. Ability to manage multiple stakeholders and third-party relationships effectively. Familiarity with GDPR processes and data compliance. How We Care for You At STADA (Thornton & Ross) our purpose "Caring for people's health as a trusted partner" motivates us every day. And what would be a better place than starting with our own employees. Which is why we give much in return: Competitive salary, car allowance and annual bonus scheme. Salary Sacrifice Pension Scheme offering 8% employer contribution rates. Hybrid working - we spend three days of your choice in the office, with the remaining days working at home. 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days. Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing - offering free coaching and counselling services for you and your family. Enhanced Family Leave. Plus, many more employee benefits & celebration events.

Our Mission - Your Health. At STADA we pursue our purpose "Caring for people's health as a trusted partner" worldwide. Originally founded by pharmacists, we are a leading manufacturer of high-quality pharmaceuticals. More than 11,100 employees around the globe live our values Integrity, Entrepreneurship, Agility and One STADA to achieve ambitious goals and shape the successful future of STADA. Core Values Agility - do you have the flexibility and decisiveness to drive change? Entrepreneurship - will you thrive in one of the fastest growing pharmaceutical businesses in Europe? Integrity - we are driven by trust, respect and honesty, are you? One STADA - communication and teamwork, it's our path into the future together Join our dynamic IT team and help deliver day-to-day support while contributing to digital transformation across the business. This is a great opportunity for someone with a strong interest in technology who wants to build experience in IT support, cloud platforms and digital tools. How you will make an impact Be the first point of contact for IT support across UK GIS and STADA. Provide technical support to end users remotely and face to face. Log and resolve support requests in line with service processes and SLAs. Maintain hardware and software records and support business continuity. Help roll out and support digital tools such as Microsoft 365, Azure, Power Automate and Power Apps. Support automation, reporting and continuous improvement initiatives. Promote good customer service, cybersecurity awareness and compliance with company policies. What we are looking for A strong interest in IT, technology and digital innovation. Basic understanding of computer systems, networks and cloud-based platforms. Awareness of Microsoft 365 tools such as Teams, SharePoint and OneDrive. Strong problem solving, communication and organisational skills. A proactive attitude, willingness to learn and good customer service skills. Proficiency in Microsoft 365 applications such as Word, Excel, Teams and Outlook. Benefits Competitive salary Salary Sacrifice Pension Scheme offering 6% employer contribution rates Hybrid working - three days in the office and the remainder at home 25 days annual leave plus bank holidays, with the option to purchase up to five additional days Health benefits provided through our Medicash Health Cash Plan Free winter flu jab Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing, offering free coaching and counselling services for you and your family Cycle to Work Scheme Enhanced Family Leave Additional employee benefits and celebration events This role is based at the Huddersfield site, which is the hub for our Zoflora and Covonia brands. The site hosts manufacturing of key medicines, and staff there have the opportunity to progress within the company.

Our Mission - Your Health. At STADA we pursue our purpose "Caring for people's health as a trusted partner" worldwide. Originally founded by pharmacists, we are a leading manufacturer of high-quality pharmaceuticals. More than 11,100 employees around the globe live our values Integrity, Entrepreneurship, Agility and One STADA to achieve ambitious goals and shape the successful future of STADA. Core Values Agility - do you have the flexibility and decisiveness to drive change? Entrepreneurship - will you thrive in one of the fastest growing pharmaceutical businesses in Europe? Integrity - we are driven by trust, respect and honesty, are you? One STADA - communication and teamwork, it's our path into the future together Join our dynamic IT team and help deliver day-to-day support while contributing to digital transformation across the business. This is a great opportunity for someone with a strong interest in technology who wants to build experience in IT support, cloud platforms and digital tools. How you will make an impact Be the first point of contact for IT support across UK GIS and STADA. Provide technical support to end users remotely and face to face. Log and resolve support requests in line with service processes and SLAs. Maintain hardware and software records and support business continuity. Help roll out and support digital tools such as Microsoft 365, Azure, Power Automate and Power Apps. Support automation, reporting and continuous improvement initiatives. Promote good customer service, cybersecurity awareness and compliance with company policies. What we are looking for A strong interest in IT, technology and digital innovation. Basic understanding of computer systems, networks and cloud-based platforms. Awareness of Microsoft 365 tools such as Teams, SharePoint and OneDrive. Strong problem solving, communication and organisational skills. A proactive attitude, willingness to learn and good customer service skills. Proficiency in Microsoft 365 applications such as Word, Excel, Teams and Outlook. Benefits Competitive salary Salary Sacrifice Pension Scheme offering 6% employer contribution rates Hybrid working - three days in the office and the remainder at home 25 days annual leave plus bank holidays, with the option to purchase up to five additional days Health benefits provided through our Medicash Health Cash Plan Free winter flu jab Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing, offering free coaching and counselling services for you and your family Cycle to Work Scheme Enhanced Family Leave Additional employee benefits and celebration events This role is based at the Huddersfield site, which is the hub for our Zoflora and Covonia brands. The site hosts manufacturing of key medicines, and staff there have the opportunity to progress within the company.

STADA Arzneimittel AG in Reading is looking for a CRM & Digital Operations Manager to enhance digital engagement across Rx brands. You'll leverage Salesforce CRM to execute automated customer journeys and drive impactful marketing initiatives. The ideal candidate should hold a Bachelor's degree in Marketing or related fields, possess proven marketing automation experience, and have proficiency in digital content strategies. Enjoy a competitive salary, hybrid working, and robust employee benefits.

Department Rx - Business Development & Commercial Excellence CRM & Digital Operations Manager Marketing & Digital Reading, Full-Time (Hybrid) STADA UK Thornton & Ross is on an exciting growth journey with more than 700 employees fully committed to our purpose of Caring for People's Health as a Trusted Partner. Together we are shaping the future of Thornton & Ross by living our values of Integrity, Entrepreneurship, Agility and One STADA. If you want to work in an open culture where your uniqueness is valued, join our Team. As the CRM & Digital Operations Manager at STADA UK, you will play a pivotal role in enhancing the digital engagement of our Rx brands. By leveraging the capabilities of Salesforce CRM, you'll create and execute automated customer journeys, high-quality digital content and omnichannel strategies that resonate with healthcare professionals (HCPs) and patients alike. Your work will ensure seamless customer experiences, optimise digital operations and drive impactful marketing campaigns. How You Will Make an Impact Set up and manage automated customer journeys in Salesforce CRM using segmentation strategies for personalised engagement. Develop and execute email campaigns to drive digital pull-through for respiratory, dermatology, bone health and specialty products. Create high-quality digital content, including web, email, video, and bite-size webinars, to support product launches and marketing campaigns. Optimise digital content for SEO, implementing technical, onsite, and offsite strategies to improve visibility and engagement. Manage data integrations, ensuring GDPR compliance and enhancing the sophistication of omnichannel strategies. Collaborate with cross-functional teams, including marketing, IT, global CRM and customer service to align content with business objectives. Monitor and analyse the performance of digital campaigns, customer journeys and webinars to continuously improve results. What Makes You a Great Fit Bachelor's degree in Marketing, Communications, Digital Media or a related field. Proven experience in marketing automation and digital content creation. Proficiency in Salesforce Marketing Cloud and Journey Builder. Strong understanding of SEO and digital optimisation strategies. Excellent communication and collaboration skills, with a proactive and results-driven attitude. Ability to manage multiple stakeholders and third-party relationships effectively. Familiarity with GDPR processes and data compliance. How We Care for You At STADA (Thornton & Ross) our purpose "Caring for people's health as a trusted partner" motivates us every day. And what would be a better place than starting with our own employees. Which is why we give much in return: Competitive salary, car allowance and annual bonus scheme. Salary Sacrifice Pension Scheme offering 8% employer contribution rates. Hybrid working - we spend three days of your choice in the office, with the remaining days working at home. 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days. Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing - offering free coaching and counselling services for you and your family. Enhanced Family Leave. Plus, many more employee benefits & celebration events.