NSSLGlobal Group

Responsibilities To have responsibility for the through life maintenance and support of both internal and customer networks as required by the company. To participate and support all internal IT & Engineering teams including providing advice and expertise on the design and management of internal and customer networks. To participate as required in the build, test and commissioning of such networks. To help support and maintain the integrity of network security for internal and external customer networks Who we are NSSLGlobal Group is a leading independent provider of project engineering, satellite communications, IT management and systems integration. With over 55 years of experience in government and maritime mobility, NSSLGlobal delivers best-in-class maritime technology and satellite solutions primarily across Geostationary and Low Earth Orbit networks, partnering with major satellite operators and wide supply chain of manufacturers. NSSLGlobal provides assured multi-band and multi-constellation satellite solutions for commercial maritime and enterprise customers and for defence, government, responder and humanitarian organisations operating at sea, on land, and in the air. The company supports patrol vessels to oil tankers, coastguard vessels to aircraft carriers - including safety, operational, IT and welfare communications; deployed land forces ranging from embassy staff to recce teams to field headquarters, and specialist aircraft. The group's Norway-based R&D division develops market-competitive IPTV and VSAT technology, including hubs and modems for mobility and fixed applications. Headquartered in the UK, NSSLGlobal employs 250+ staff across Germany, Denmark, Norway, the Netherlands, Sweden, Poland, Singapore and the USA. The company operates with integrity and strong ethical values, holding certifications in ISO 27001, 9001, 14001, 45001, and 44001. In an enviably strong financial position with over 250 employees the company is privately held, profitable and debt free with exponential growth plans. Key Tasks Technical expertise: Networks Be the centre of excellence for network design and management Lead by example and develop and maintain personal and group technical expertise in company bespoke products and networks thereby ensuring integrity and security of networks; Good working knowledge & experience of: Fortinet Fortigate Firewalls(FortiManager, FortiAnalyzer) Cisco Routers (29xx, 83xx,4xxx, IOS-XE) Cisco Switches (29xx, 93xx) Linux Crypto VPN, IP SLA, BGP,OSPF, IPSEC, VOIP QoS Design, build, test and commission internal and occasional customer networks Troubleshoot networking routing, compression and acceleration processes in long latency networks. Write and maintain configuration/reconfiguration documentation, network schematics, support guides and other documentation as required. Share knowledge, train, support and develop individuals internally on network management Work across the Enterprise, IT, Hub and MoD Engineering teams in support of own and customer networks. Supporting and ensuring the highest levels of network security Customer support This includes both internal customer/colleague support as well as occasionally supporting external customers directly: To analyse call/routing/firewall logs for trends with product problems and technical problems, provide statistics as required and to make recommendations accordingly, and help roll out any changes once approved. As required to provide reporting analysis and SLA information. Review issues raised and listen to the customer concerning existing and future support requirements and come up with recommendations accordingly. Point of contact To work with IT and the Engineering departments to ensure that networks and other technical aspects within scope of role are maximised, developed and maintained to provide secure access to networks. These include MoD, Maritime, Satellite, Aero To liaise with other departments as required to ensure full support of networks and knowledge. General Last point of contact for network support escalations including trouble shooting and resolving to sometimes tight timescales. Update plans in place and departments aware of any planned outages / maintenance schedules To be part of a weekend/out of hours emergency support rota. Dimensions Key internal role with ability to be able to multi-task across networks and customers. Interaction with all departments within the company, suppliers and key customers. Assignment and Review of Work Responsibility for through life network support for NSSLGlobal networks both internal and external. Day to day tasks to be self-initiated in line with the demands of the business and Customers - proactive and flexible approach essential Decision Making Taking ownership of issues relating to the networks, their integrity and managing and completing tasks Third line support of all network issues Judgement Providing appropriate technical advice regarding complex network problems. Following up and driving issues through to satisfactory completion. Identifying training needs to ensure consistency of service Appropriate planning of maintenance and outages Experience/Skills/Qualifications A minimum of FCSS/FCP and/or CCNA/CCNP or equivalent qualification. A minimum of 5 years multi network exposure including hands on experience of designing and managing networks including at least some of the following systems: Fortinet Fortigate Firewalls(FortiManager, FortiAnalyzer) Cisco Routers (29xx, 83xx,4xxx, IOS-XE) Cisco Switches (29xx, 93xx) Crypto VPN, IP SLA, BGP,OSPF, IPSEC, VOIP QoS Ability to absorb and quickly gain and retain knowledge of NSSLGlobal bespoke products & satellite services Excellent customer support skills and ability to interact with customers both on the phone and in meetings Must be able to demonstrate technical competency in all that they do with a right first time, every time attitude. Must hold, or have the ability to easily achieve DV Security Clearance. A well organized, pro-active and can-do attitude. Effective communicator with an eye for detail and accurate planning skills Telecommunications background ideally with knowledge of satcom and/or maritime communications background. Experience in MPLS, 802.1x, Multicast Experience in Linux, Docker, Python Most Difficult Part of Job Providing customer satisfaction at all times often to tight timescales and changing priorities. Maintaining effectiveness, integrity and security of all company networks Training, others for technical network competencies Constantly improving standards of support and developing existing networks Liaising with other departments Maintaining flexibility for short notice emergencies for staff cover and handling out of hours calls Project and Bid Coordinator - Redhill, Surrey Main Purpose of Job Working within the Project Management Office to roll out and support the project implementation and ongoing management of NSSLGlobal's projects whilst also assisting in the production Main Purpose of Job Providing a variety of HR related administrative duties including providing information and clerical support to NSSLGlobal Ltd and employees regarding human resources activities, policies, processes and Main Purpose of Job We are looking for an employee who has already gained initial experience in internal sales and in working with merchandise management systems. As the link between

A leading satellite communication firm in the UK is looking for a skilled network support professional. The role involves maintaining and supporting internal and customer networks, ensuring integrity and security. Candidates should have a strong background in network design and management, with experience in Fortinet and Cisco systems. Excellent communication and customer service skills are essential for this position. This role promises significant opportunities for professional growth and involvement in cutting-edge technology deployment.

NSSLGlobal Group is seeking an experienced IT Engineer to act as an in-house product expert and support diverse engineering tasks. Responsibilities include overseeing the design and integration of satellite communication networks, developing technical documentation, and collaborating with the product management team. Applicants should have a degree in a relevant field or equivalent experience, alongside major competencies in networking and Linux systems. A proactive attitude and strong analytical skills are essential for success in this dynamic role.

The Enterprise Engineering team are responsible for a variety of services offered to our customers. These include: Bespoke hardware/software developments to provide customers with the ability to better manage their remote site traffic, and user experience, as part of an NSSLGlobal solution. Meeting with external customers to design on-board vessel and land networks for fleets and remote sites, including bespoke designs, virtualisation, High Availability, traffic prioritisation, integration into existing infrastructure, and ongoing support. Finding off the shelf products/developing in-house products/system design and integration to best suit the needs of our business and our clients, testing/evaluating updates/releases, and adding them into our Product Portfolio The design and management of our global VSAT, Starlink, OneWeb, LTE, & PoP infrastructure and Customer networks, including requirements capture, traffic shaping, traffic acceleration, VoIP and systems management. Who we are: NSSLGlobal Group is a leading independent provider of project engineering, satellite communications, IT management and systems integration. With 56 years of experience in government and maritime mobility, NSSLGlobal delivers best-in-class maritime technology and satellite solutions primarily across Geostationary and Low Earth Orbit networks, partnering with major satellite operators and wide supply chain of manufacturers. NSSLGlobal provides assured multi-band and multi-constellation satellite solutions for commercial maritime and enterprise customers and for defence, government, responder and humanitarian organisations operating at sea, on land, and in the air. The company supports patrol vessels to oil tankers, coastguard vessels to aircraft carriers - including safety, operational, IT and welfare communications; deployed land forces ranging from embassy staff to recce teams to field headquarters, and specialist aircraft. The group's Norway-based R&D division develops market-competitive IPTV and VSAT technology, including hubs and modems for mobility and fixed applications. Headquartered in the UK, NSSLGlobal employs 250+ staff across Germany, Denmark, Norway, the Netherlands, Sweden, Poland, Singapore and the USA. The company operates with integrity and strong ethical values and holds ISO certifications in ISO 27001, 9001, 14001, 45001, 44001 and 20000-1. Key Tasks To act as in-house Product expert on selected systems and application, keeping abreast of new developments in the IT & Communications industry applicable to NSSLGlobal's markets. To provide accurate and timely technical information or analyses on a variety of engineering investigations. As part of a team to support the design, requirement capture and development of the suite of NSSLGlobal value added services. To produce and maintain detailed technical documentation relating to the new solutions/developments and to work with the Product Management team on ensuring that any new developments are rolled out effectively across the organization. Where required to support the Product Management team and / or the NSSLGlobal Account Managers in dealings with customers on engineering issues, attend meetings and conduct demonstrations in support of Sales. To own, investigate and resolve escalated engineering service issues. If required to participate in a DVB Support Engineer shift rota Lead by example to develop and maintain personal technical expertise in company bespoke products and security best practise. Decision Making & Judgement The job holder will make informed decisions: In resolving conflicting work priorities In judging the most appropriate technology to recommend as NSSLGlobal solutions As to the most efficient resolution of escalated customer issues The job holder will demonstrate: Sound engineering judgement Adaptability and Flexibility in an interesting and demanding work environment An appreciation of commercial issues in all dealings with customers and suppliers. Experience/Skills/Qualifications Qualifications: Degree (2:1) or HND/HNC in IT/Programming/Engineering related area AND/OR at least 3 years equivalent experience Mandatory: A professional and flexible approach Proactive "can do" attitude Analytical mindset Ability to work effectively as part of a team, and independently on your own projects Ability to diagnose complex faults, document, communicate and follow up corrective actions Good knowledge of TCP/IP networking concepts including Routing, Switching, Firewalling, including Layer 7 firewalls Linux (CentOS/Ubuntu, Apache, MySQL) Project planning and delivery experience Asterisk/VoIP platforms Windows Server and VMware intermediate level experience Hardware and/or software systems development and design experience Programming knowledge - Scripting (Bash, Perl) Working knowledge of satellite networks and infrastructure, firewalls and traffic shaping experience. Most Difficult Part of Job Completing Systems Engineering Development and Project work to demanding timescales. Dealing professionally and flexibly with customers and suppliers. Keeping current with the rapid developments in communications and IT.

NSSLGlobal Group is looking for a Cybersecurity Expert to develop and manage security plans for both internal and customer networks. You will lead in resolving security incidents and improving cybersecurity standards. The ideal candidate will have 5+ years of hands-on experience designing secure networks, proficiency in Cisco Firewalls, and excellent communication abilities. The position supports various industries including maritime and defense, all based from Redhill, England.

Developing the information security plans and policies for NSSLGlobal and Customers working with Security Management and Compliance functions to embed security management plans into operational practice Implementing protections and solutions to ensure and enforce the information security plans and policies Monitoring and collating information from monitoring tools as well as third parties to provide an accurate view of the current security position of the organisation and customers including security events, ongoing risks and treatment plan Investigation and resolution of security incidents events logged by staff members, monitoring tools and security partners. Educating and advising team members on the handling security threats e.g. suspicious emails, security alerts, CVE, etc. To have responsibility for the through life security of both internal and customer networks/systems as required by the company testing for vulnerabilities and recommending improvements. To participate and support all internal IT & Engineering teams including providing advice and expertise on the design and management of internal, customer and global networks from a cybersecurity perspective. Creating documentation around policies, procedures and events. Who we are: NSSLGlobal Group is a leading independent provider of project engineering, satellite communications, IT management and systems integration. With 56 years of experience in government and maritime mobility, NSSLGlobal delivers best-in class maritime technology and satellite solutions primarily across Geostationary and Low Earth Orbit networks, partnering with major satellite operators and wide supply chain of manufacturers. NSSLGlobal provides assured multi-band and multi-constellation satellite solutions for commercial maritime and enterprise customers and for defence, government, responder and humanitarian organisations operating at sea, on land, and in the air. The company supports patrol vessels to oil tankers, coastguard vessels to aircraft carriers - including safety, operational, IT and welfare communications; deployed land forces ranging from embassy staff to recce teams to field headquarters, and specialist aircraft. The group's Norway-based R&D division develops market competitive IPTV and VSAT technology, including hubs and modems for mobility and fixed applications. Headquartered in the UK, NSSLGlobal employs 250+ staff across Germany, Denmark, Norway, the Netherlands, Sweden, Poland, Singapore and the USA. The company operates with integrity and strong ethical values and holds ISO certifications in ISO 27001, 9001, 14001, 45001, 44001 and 20000 1. Key Tasks Be the centre of excellence for network and device security Lead by example and develop and maintain personal and group technical expertise in company bespoke products and security ensuring integrity and security of networks; Good working knowledge & experience of Cisco Firewalls, Routers& Switches Compliance standards (ISO27001 and ITIL) Security tools sets (SIEM, IDS/IPS) Pen Testing tools Vulnerability Management Design, build, test, commission and troubleshoot security solutions (IDS/IPS, SIEM) on internal and customer networks Experience developing and maintaining policies, procedures, standards and guidelines Write and maintain configuration/reconfiguration documentation, schematics, support guides and other documentation as required. Share knowledge, train, support and develop individuals internally on security management Point of contact: To be the key expert in CyberSecurity Design/Management for the company and customers as required Final point of contact for security issues including trouble shooting and resolving to sometimes tight timescales. Be involved within the company Incident Management scheme. To liaise with other departments as required to ensure full support of networks and knowledge. Decision Making & Judgement The job holder will make informed decisions: Taking ownership of issues relating to cybersecurity, their integrity and managing and completing tasks Third line support of all network security issues Experience/Skills/Qualifications A minimum of 5 years multi network exposure including hands on experience of designing and managing secure networks including the following systems: Cisco Firewalls, Routers, Switches Juniper platforms SIEM tools IDS/IPS Penetration testing (PEN Testing) Computer Forensic tools ISO27001 & GDPR knowledge Ability to communicate network security issues to peers and management Ability to absorb and quickly gain and retain knowledge of NSSLGlobal bespoke products & satellite services Must be able to demonstrate technical competency in all they do with a right first time, every time attitude. Excellent customer support skills and ability to interact with customers both on the phone and in meetings Must hold, or have the ability to easily achieve SC Security Clearance. A well organized, pro active and can do attitude. Effective communicator with an eye for detail and accurate planning skills Telecommunications background ideally with knowledge of satcom and/or maritime communications background. Most Difficult Part of Job Providing customer satisfaction at all times often to tight timescales and changing priorities. Maintaining effectiveness, integrity and security of all company and customer networks Training, others for risk and cybersecurity competencies Constantly improving standards of cybersecurity and compliance Main Purpose of Job The Enterprise Engineering team are responsible for a variety of services offered to our customers. These include: Bespoke hardware/software developments to provide customers with the ability