Institute for Outdoor Learning
Activities Manager at Pinkston Watersports Role: Activities Manager Full Time: 37.5 hours per week, flexible across 7 days. Location: Glasgow G4 9XP, site based. No homeworking required. Annual Leave: 28 days annual leave, plus progressive leave policy. About Pinkston Watersports Glasgow Watersports operates Pinkston Watersports in Port Dundas, a unique self sustaining charity and urban community sports hub located close to the city centre. Pinkston is home to Scotland's only artificial white water course alongside a large clean water canal basin and was a legacy project of the Commonwealth Games 2014. We deliver a diverse and dynamic programme of activity: from public sessions and school engagement to community programmes, paddlesport development, and national level training for rescue services. We are open year round and are driven by a clear purpose to build stronger communities through activity, opportunity, and connection. Our delivery is structured across four key business areas: School and community programmes, public weekend activity delivery, venue hire for kayak clubs and rescue services, and secure storage hire. We are looking for an exceptional Activities Manager to provide visible, hands on leadership; someone who will inspire, lead, develop and support our instructional team, delivering our high quality, safe, and successful activity programme. Role Purpose The Activities Manager is responsible for the planning, development, and delivery of activity programmes at Pinkston, ensuring they are safe, engaging, inclusive, and commercially effective. You will lead and develop the instructional team, oversee programme planning across the year, and ensure that everything we deliver reflects our values and commitment to excellence. You will play a key role in balancing community impact with financial sustainability, while maintaining the highest standards of safety and customer experience. We welcome applications from motivated, proactive individuals who take pride in the detail, can work independently, and are enthusiastic about contributing to a small, dynamic and collaborative team with the shared purpose of building stronger communities. Job Description Key Responsibilities Support, develop and deliver a fantastic customer experience Oversee the management, maintenance, and safe use of all equipment and facilities Lead, inspire, and support the instructional team, setting high standards through visible, hands on leadership Collaborate with the core team on the planning and delivery of the annual activity programme across all the business areas Develop, review, and maintain activity risk assessments and operating procedures Ensure compliance with all relevant safety standards including AALA requirements Support development & delivery of creative and impactful youth programmes, including wellbeing, employability, and alternative education initiatives Maintain strong oversight across scheduling, systems, and communication platforms Skills, Experience and Qualifications Proven experience in delivering and managing outdoor or activity based programmes Experience delivering progressive Kayak, Canoe and SUP sessions on sheltered water Strong leadership skills with the ability to inspire, motivate, and develop a team Excellent organisational skills with strong attention to detail Ability to balance operational delivery with strategic planning Strong understanding of health & safety in an outdoor activity environment Excellent communication and interpersonal skills NGB Paddlesport Qualifications Experience in the use of Microsoft Office 365 and other programmes Qualifications BC Paddlesport Instructor (Or equivalent) BC White Water Leader (assessed), with experience delivering on artificial courses and/or natural rivers or, a higher level of qualification BC Coach Award (any discipline) BC White Water Safety & Rescue Training (WWSR) Safeguarding / Child Protection Degree or further education in a relevant discipline Experience in a multi activity or watersports centre Knowledge of AALA licensing and compliance Experience working with young people and community programmes Understanding of the third sector or social enterprise Experience using evaluation and impact data Land based activities - Archery, Bushcraft, Team Building Full Driving Licence D1+E Licence Leadership and coaching, youthwork qualifications or other relevant experience Our Values We value the inherent rights of every child - in all that we do is within the UNCRC framework and in our safeguarding practices We value Fun - Enjoyment is central to everything we do We value Blue & Green Spaces - Supporting health and wellbeing through outdoor environments We value Learning through Challenge & Reflection We value Community Strength - Building connections and opportunity We value Safe Practice - Safety underpins every experience We value Good Stewardship - Responsible use of our resources We value Water Safety Training and Competitive Sport Additional Information This role reflects the dynamic and evolving nature of Pinkston Watersports. As a small, ambitious, and busy centre, responsibilities will naturally develop over time. The successful candidate will be expected to contribute flexibly, respond positively to new challenges, and play an active role in shaping how we grow and improve. We are looking for someone who combines energy, attention to detail, and strong leadership presence, a self starter who takes ownership of their work and manages their time effectively. You will be equally comfortable planning ahead and responding to the immediate needs of the day, stepping in wherever required to ensure the smooth running of the centre. A willingness to get stuck in, supporting others, and lead by example is essential. This is a hands on role where no two days are the same. The right person will take pride in delivering exceptional experiences while helping to shape the future of Pinkston, bringing a positive, proactive approach to both people and programmes. If you're passionate about people, community, and purposeful work, we'd love to hear from you. Reports to Centre Manager. Application Notes Informal conversations are warmly welcomed in advance of the closing date - contact our Centre Manager directly on . Please see the full Activities Manager Job Description, for further information. Research shows that many talented individuals may hesitate to apply for jobs unless they feel they meet every single criterion. At Pinkston Watersports, we value diverse experiences and perspectives. If you are interested in this role and believe you have much to contribute, we encourage you to apply, even if your background doesn't match every requirement. Please tell us what makes you the ideal candidate. Always Promote Pinkston Watersports positively and professionally Deliver excellent customer service and uphold strong professional standards Commit to equality, inclusion, and safeguarding in all areas of work Pinkston is an equal opportunities employer and committed to safeguarding principles. We expect our staff to share our commitment. An offer of employment is subject to PVG and 2 satisfactory references.
Activities Manager at Pinkston Watersports Role: Activities Manager Full Time: 37.5 hours per week, flexible across 7 days. Location: Glasgow G4 9XP, site based. No homeworking required. Annual Leave: 28 days annual leave, plus progressive leave policy. About Pinkston Watersports Glasgow Watersports operates Pinkston Watersports in Port Dundas, a unique self sustaining charity and urban community sports hub located close to the city centre. Pinkston is home to Scotland's only artificial white water course alongside a large clean water canal basin and was a legacy project of the Commonwealth Games 2014. We deliver a diverse and dynamic programme of activity: from public sessions and school engagement to community programmes, paddlesport development, and national level training for rescue services. We are open year round and are driven by a clear purpose to build stronger communities through activity, opportunity, and connection. Our delivery is structured across four key business areas: School and community programmes, public weekend activity delivery, venue hire for kayak clubs and rescue services, and secure storage hire. We are looking for an exceptional Activities Manager to provide visible, hands on leadership; someone who will inspire, lead, develop and support our instructional team, delivering our high quality, safe, and successful activity programme. Role Purpose The Activities Manager is responsible for the planning, development, and delivery of activity programmes at Pinkston, ensuring they are safe, engaging, inclusive, and commercially effective. You will lead and develop the instructional team, oversee programme planning across the year, and ensure that everything we deliver reflects our values and commitment to excellence. You will play a key role in balancing community impact with financial sustainability, while maintaining the highest standards of safety and customer experience. We welcome applications from motivated, proactive individuals who take pride in the detail, can work independently, and are enthusiastic about contributing to a small, dynamic and collaborative team with the shared purpose of building stronger communities. Job Description Key Responsibilities Support, develop and deliver a fantastic customer experience Oversee the management, maintenance, and safe use of all equipment and facilities Lead, inspire, and support the instructional team, setting high standards through visible, hands on leadership Collaborate with the core team on the planning and delivery of the annual activity programme across all the business areas Develop, review, and maintain activity risk assessments and operating procedures Ensure compliance with all relevant safety standards including AALA requirements Support development & delivery of creative and impactful youth programmes, including wellbeing, employability, and alternative education initiatives Maintain strong oversight across scheduling, systems, and communication platforms Skills, Experience and Qualifications Proven experience in delivering and managing outdoor or activity based programmes Experience delivering progressive Kayak, Canoe and SUP sessions on sheltered water Strong leadership skills with the ability to inspire, motivate, and develop a team Excellent organisational skills with strong attention to detail Ability to balance operational delivery with strategic planning Strong understanding of health & safety in an outdoor activity environment Excellent communication and interpersonal skills NGB Paddlesport Qualifications Experience in the use of Microsoft Office 365 and other programmes Qualifications BC Paddlesport Instructor (Or equivalent) BC White Water Leader (assessed), with experience delivering on artificial courses and/or natural rivers or, a higher level of qualification BC Coach Award (any discipline) BC White Water Safety & Rescue Training (WWSR) Safeguarding / Child Protection Degree or further education in a relevant discipline Experience in a multi activity or watersports centre Knowledge of AALA licensing and compliance Experience working with young people and community programmes Understanding of the third sector or social enterprise Experience using evaluation and impact data Land based activities - Archery, Bushcraft, Team Building Full Driving Licence D1+E Licence Leadership and coaching, youthwork qualifications or other relevant experience Our Values We value the inherent rights of every child - in all that we do is within the UNCRC framework and in our safeguarding practices We value Fun - Enjoyment is central to everything we do We value Blue & Green Spaces - Supporting health and wellbeing through outdoor environments We value Learning through Challenge & Reflection We value Community Strength - Building connections and opportunity We value Safe Practice - Safety underpins every experience We value Good Stewardship - Responsible use of our resources We value Water Safety Training and Competitive Sport Additional Information This role reflects the dynamic and evolving nature of Pinkston Watersports. As a small, ambitious, and busy centre, responsibilities will naturally develop over time. The successful candidate will be expected to contribute flexibly, respond positively to new challenges, and play an active role in shaping how we grow and improve. We are looking for someone who combines energy, attention to detail, and strong leadership presence, a self starter who takes ownership of their work and manages their time effectively. You will be equally comfortable planning ahead and responding to the immediate needs of the day, stepping in wherever required to ensure the smooth running of the centre. A willingness to get stuck in, supporting others, and lead by example is essential. This is a hands on role where no two days are the same. The right person will take pride in delivering exceptional experiences while helping to shape the future of Pinkston, bringing a positive, proactive approach to both people and programmes. If you're passionate about people, community, and purposeful work, we'd love to hear from you. Reports to Centre Manager. Application Notes Informal conversations are warmly welcomed in advance of the closing date - contact our Centre Manager directly on . Please see the full Activities Manager Job Description, for further information. Research shows that many talented individuals may hesitate to apply for jobs unless they feel they meet every single criterion. At Pinkston Watersports, we value diverse experiences and perspectives. If you are interested in this role and believe you have much to contribute, we encourage you to apply, even if your background doesn't match every requirement. Please tell us what makes you the ideal candidate. Always Promote Pinkston Watersports positively and professionally Deliver excellent customer service and uphold strong professional standards Commit to equality, inclusion, and safeguarding in all areas of work Pinkston is an equal opportunities employer and committed to safeguarding principles. We expect our staff to share our commitment. An offer of employment is subject to PVG and 2 satisfactory references.