Incognito Software Systems Inc

Job SummarySPARK TSL is looking for a Product Manager to lead the development of new vertical markets and shape how organisations use connectivity to create engaging digital customer experiences. This role will explore opportunities across sectors such as travel, hospitality, retail and large venues, helping organisations transform connectivity into meaningful digital journeys, actionable insight and measurable commercial value. Working closely with customers, partners and internal teams, you will identify market opportunities, define product strategy and bring new solutions to life on the SPARK TSL platform. This role offers the chance to explore new industries, validate ideas quickly and see concepts move from discovery to real-world deployment. Based in our new Bristol city centre office with hybrid working, this is an exciting opportunity for a curious and commercially minded Product Manager who enjoys discovering opportunities, shaping product direction and building solutions that make a real impact.Job Description# Shaping the future of connected customer experiences across multiple industries # Connectivity is evolving from simple infrastructure into the foundation for rich digital experiences. At SPARK TSL, we are building platforms that enable organisations to transform connectivity into personalised engagement, actionable insight and measurable commercial value.Across sectors such as travel, hospitality, retail and large venues, organisations are looking for new ways to create seamless digital journeys and deeper customer relationships. This is where SPARK TSL comes in.This is an exciting opportunity for a curious and commercially minded Product Manager to lead the discovery and development of new vertical markets for SPARK TSL's platform. You will work closely with customers, partners and internal teams to identify opportunities, shape solutions and bring connected customer experiences to life.At SPARK TSL, we deliver cutting-edge WiFi solutions and hospital patient engagement and entertainment systems. We are on a mission to create efficiencies, engage, entertain, educate and inform users and clients, and our people are proud to be part of something that really makes a difference.Acquired by our parent company Volaris in 2020, you will be able to navigate your career locally while also having opportunities across a global network of software businesses. We thrive on continuous improvement, empathy and honesty, and every role is valued so you can truly make your mark. The role This role is a hybrid opportunity based both at home and in our new office in the centre of Bristol, with flexibility depending on location. We offer a competitive salary depending on experience alongside a comprehensive benefits package. Benefits include a bonus scheme, life insurance, a minimum of 33 annual leave days including bank holidays, medical cash plan, salary sacrifice pension scheme, counselling and mental health support, gym membership, retail discounts and more.As Product Manager, you will define and lead the strategy for how SPARK TSL's platform capabilities support new commercial sectors. You will explore opportunities where connectivity, digital engagement and data insight can deliver exceptional experiences and commercial outcomes. You will collaborate closely with a highly capable development team that is continuously improving how we design, build and deliver software, using modern tooling and AI-assisted development practices to move faster and innovate more effectively. Why this role is exciting This is not a traditional product management role focused on maintaining an existing product. This is an opportunity to help shape new markets and define how organisations use connectivity to create meaningful digital experiences.In this role you will: Explore and validate new vertical markets where SPARK TSL's platform can deliver significant value Work directly with customers and partners to uncover real problems and shape compelling solutions Help organisations transform connectivity into engagement, insight and measurable commercial outcomes Collaborate with a highly capable engineering team delivering modern, scalable platforms See your ideas move quickly from concept to real-world deployment across multiple industriesIf you enjoy discovering opportunities, shaping product direction and building solutions that have real-world impact, this role offers the chance to make a significant mark on the future of SPARK TSL's platform and commercial growth. What you will be doing Defining and owning the product vision, strategy and roadmap for SPARK TSL's vertical market solutions Identifying opportunities where connectivity can create engaging digital experiences, loyalty and measurable business value Working directly with customers and partners to understand real-world challenges and emerging opportunities Translating market insight into clear product requirements and priorities for technology teams Collaborating closely with Engineering, Sales and Customer Success to deliver scalable and high-quality solutions Exploring new use cases, integrations and innovations that expand SPARK TSL's platform capabilities Supporting the commercial success of the platform through strong value propositions and market positioning Representing SPARK TSL at industry events, exhibitions and partner forums to gather insight and showcase thought leadership What we are looking for Experience in product management or product ownership within technology, connectivity or digital platforms Strong ability to translate market insight and customer needs into clear product requirements and deliverable outcomes A commercial mindset, comfortable balancing user needs with business opportunity Experience working with agile development teams in fast-moving environments Excellent communication and collaboration skills, able to engage confidently with customers, partners and internal teams Analytical thinking combined with creativity and a passion for delivering great user experiences Curiosity and initiative - someone who enjoys exploring ideas, testing concepts and learning quicklyDesirable experience includes knowledge of connectivity platforms (such as WLAN, LAN or captive portals), digital engagement platforms, customer analytics, or monetisation models related to connectivity. Note: We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet every qualification requirement, we encourage you to apply to investigate the opportunity further.After the closing date, we will let you know if you have successfully progressed to the next stage. There will be an initial interview, followed by a more in-depth interview and a practical discussion. Worker TypeRegularNumber of Openings Available1SPARK TSL's software and hardware solutions are the answer to efficiency, engagement, entertainment and education to both staff and patients harmoniously within the NHS. We work with over 80 NHS Trusts and are proud to be the largest provider of WiFi and engagement services to the healthcare sector in the UK. By joining our amazing team, you embark on our shared mission to provide better applications, superior technology, and drive efficiency to the Trusts, all whilst delivering value to patients. Help us to deliver innovations that truly make a difference to our society! SPARK TSL is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other

A leading software company in Scotland is seeking a Senior Business Analyst to support structured requirements discovery and functional design. The successful candidate will lead the analysis for both standard and complex changes, ensuring that solutions meet product objectives. This remote-first role offers a competitive salary, generous holidays, and a range of benefits including private healthcare and a discretionary bonus scheme. Suitable candidates should have over 5 years of experience in a business analyst role, strong stakeholder engagement skills, and the ability to communicate effectively across teams.

Job Summary: Role: Senior Business Analyst Hours: Full Time, 37.5 (we are open to discussions around flexibility) Location: Scotland, Remote Salary: £45,000 - £50,000 DOE Holidays: 32 including bank holidays, increasing to 34 after 1 year's service Pension: 5% Other Benefits: Life Assurance, Private Healthcare, Generous Discretionary Bonus Scheme, Company Sick Pay, Family Friendly Policies, Paid In Person Social Events. Job Description: DRAMS provides bulk inventory and distillery warehouse management software designed to meet the unique requirements of maturing spirit producers. Our systems are used by a number of high-profile UK and international companies including Suntory Global Spirits, Bacardi, Campari, Wm Grant & Sons, Whyte & Mackay and Glenmorangie.We are part of Volaris Group, a global group of vertical market software businesses, offering the stability of a larger organisation alongside the agility of a close-knit specialist team.We understand that building a truly unique and dedicated system requires a diverse team of talented individuals to make it happen. At DRAMS, we put our people first, creating an environment where everyone feels valued, empowered, and supported. As a remote-first organisation, we offer opportunities for personal and professional growth, guided by transparent and approachable leadership. With our unique industry position and commitment to innovation and customer-centricity, DRAMS Software is a place where your career can thrive.You'll enjoy excellent benefits including: Competitive base salary + a market-leading discretionary bonus Remote-first working 32 days holiday (including flexible bank holidays), increasing to 34 after 1 year Progressive parental leave policies Company sick pay, private healthcare insurance + virtual GP, wellbeing support (incl. discounted gym memberships), life assurance, & income protection 5% employer pension contribution Regular in-person team events Funded training and development programs Work from home office equipment allowanceWe believe in fostering each other's strengths and trusting each other to deliver great results, no matter where you're based. With 30 colleagues working remotely and in hybrid roles across the UK, we've built a comprehensive on-boarding process to set you up for success. You'll not only get the opportunity to make a key contribution to the way we run our business locally, but we also form part of the global Volaris Group which means you'll be able to navigate your future career within the wider group too - the best of both worlds we think!Reporting to the Product Manager, the Senior Business Analyst is responsible for leading structured requirements discovery and functional design across the DRAMS platform, ensuring solutions are clearly defined, development-ready, and aligned with product objectives.Beyond feature delivery, the role provides deep functional expertise to the wider DRAMS team, supporting product queries, validating proposed improvements, and ensuring consistent product understanding across stakeholders. The role also contributes to the continuous improvement of analysis practices, helping ensure requirements are delivered consistently and effectively across the DRAMS product team.This is a high-impact role suited to someone with strong analytical discipline, a structured approach to problem solving, and the ability to collaborate effectively across Product, Development, and Test to deliver measurable product outcomes. Main duties include but are not limited to: Requirements and Functional Design Lead requirements discovery and structured analysis for standard and complex system changes, translating business needs into clear functional system behaviours, workflows, and solution designs. Produce high-quality BRDs and FRDs aligned to Product standards, ensuring requirements and acceptance criteria are complete, validated, and development-ready. Analyse existing system behaviour, configuration, data structures, and system integrations to support accurate requirements definition and complex gap analysis. Produce wireframes or workflow prototypes where required to clarify user interactions and support solution design discussions. Lead feature-level UX reviews to validate workflows, identify inefficiencies, and refine proposed solutions. Plan and estimate analysis activities for system changes, balancing depth of discovery with delivery timelines and commercial constraints. Work closely with Development and Test teams throughout delivery to clarify requirements, resolve functional queries, and ensure solutions align with intended design. Customer and Product Discovery Capture and synthesise customer feedback into clear problem statements and structured improvement proposals. Validate proposed solutions with customers and stakeholders where appropriate. Support the Product Manager in discovery and definition of larger initiatives, including new modules, workflow improvements, and significant enhancements Product Expertise & Enablement Develop and maintain deep functional knowledge of DRAMS modules, workflows, and configuration patterns. Share product knowledge across the team through internal briefings, documentation, and knowledge-sharing sessions. Analysis Standards and Mentoring Champion consistent requirements documentation standards, templates, and analysis practices across the product team. Mentor and support team members in structured requirements discovery and analysis best practice. Contribute to the continuous improvement of analysis processes to improve delivery efficiency and reduce ambiguity. Essential 5+ years' experience as a Business Analyst within a software product environment Experience working with complex software products (e.g. ERP, enterprise, or operational systems) Proven ability to engage and communicate with stakeholders at all levels of an organisation, translating between business and technical audiences Ability to work independently and take ownership of requirements through discovery, design, and delivery Experience translating requirements into structured solution design and functional workflows Experience analysing and documenting system interfaces and integration requirements Experience mentoring or supporting team members in requirements gathering and analysis best practice Strong written and verbal communication skills, with the ability to clearly document and communicate functional requirements Experience collaborating with Development and Test teams within Agile delivery environments Desirable Business Analysis certification (e.g. BCS, IIBA, or equivalent) Experience producing interactive wireframes or prototypes using tools such as Figma, Adobe XD, or similar Experience using AI tools (e.g. ChatGPT, Co-Pilot) to support business analysis activities such as documentation, data analysis, and process improvement Knowledge of the distilled spirits industry considered advantageous Values We value people with a growth mindset who listen, learn, and seek to improve. Successful people in our team listen, support, and value their colleagues, communicating openly and honestly, taking pride in their work, and focussing on meeting the needs of our customers and our business.Be inspired, be valued, and be part of something extraordinary with us.If you think you are the right fit for this role, please click 'Apply' and submit your CV via the online application process.DRAMS reserves the right to enhance the criteria as necessary to facilitate the shortlisting process. DRAMS is an Equal Opportunities Employer Worker Type: RegularNumber of Openings:1