Connor Consulting
Service Delivery Manager - Software Publisher Services - anywhere in Europe "Are you looking for an opportunity to drive commercial growth, own strategic client relationships, and shape the future of software compliance advisory at a global level?" About the Company Connor Consulting Partners, LLC is a specialist advisory firm delivering software license compliance and advisory services to a global client base. We are in an exciting period of growth and organisational maturity. Our line of business is structured so that every person operates at their highest value: Directors focus on client outcomes and commercial growth, a dedicated delivery management function provides the operational infrastructure, and Account Managers and Technical Leads run day-to-day execution with genuine autonomy. The result is a firm where the delivery engine is as strong as the commercial engine. The Opportunity We are looking for a Delivery Manager / Senior Manager to own and build the delivery infrastructure for our Software Publisher Services practice. This is a pivotal role: you sit at the centre of the organisation, ensuring that every engagement is delivered consistently, every process is documented and followed, and every team member is developed and deployed effectively. This is not a client-facing commercial role, and it is not a project management role. You will not own client relationships or carry revenue targets. Instead, you will build and maintain the business systems that everyone else relies on: tracking, quality frameworks, resource management, team development, and governance. Your success is measured by the strength of the infrastructure you create and the capability of the teams you grow. The right person for this role is a systems thinker who finds satisfaction in building infrastructure that scales, who understands that authority comes from demonstrated value rather than positional power, and who can operate effectively across a matrix structure spanning multiple regions and clients. Key Accountabilities Governance and Delivery Infrastructure Build, maintain, and continuously improve the tracking, reporting, and process infrastructure that underpins delivery across all clients and regions. This includes project tracking systems, dashboards, documented processes, and engagement lifecycle frameworks. Own the delivery system end-to-end. Your processes and frameworks become business standards that the entire organisation operates within, not optional guidance, but the way we work. Provide the leadership team with the operational data they need to make informed decisions without being operationally involved: delivery status, budget positions, risk indicators, and capacity outlook. Culture and Team Identity Build and sustain a strong, unified team culture across all regions. Our delivery teams operate as one global team, there is no distinction between onshore and offshore, front office and back office. You are the person who makes that identity real, not just aspirational. Create an environment where people want to do their best work. Culture is not a side project, it is the foundation that every process, framework, and governance cadence is built on. If the culture is wrong, nothing else works at scale. Foster professional pride in delivery standards. When the team sees quality and consistency as part of their identity rather than something imposed on them, you have built something that sustains itself. Connect people across geographies. In a distributed team, culture does not happen by accident. You deliberately create the forums, rituals, and shared experiences that make people feel part of something larger than their individual engagement. Champion inclusion and professional development as core cultural values. Every team member, regardless of region, role level, or tenure, should see a clear path forward and feel invested in by the organisation. Quality Framework Design, maintain, and enforce the quality frameworks, checklists, and processes that ensure consistent delivery standards across every engagement. Directors set the quality expectations for their clients; you build the infrastructure that reliably delivers against those expectations. Identify quality and consistency issues across regions before they reach clients. You are the organisation's early warning system for systemic delivery risks. Drive continuous improvement in quality outcomes through data, process refinement, and structured governance. Resource and Capacity Management Manage the shared resource pool across regions. Assess capability, track availability, and prepare staffing recommendations for Director decisions. Build and maintain a rolling capacity view so the organisation can plan proactively rather than react to resourcing gaps. Own time-to-fill performance, ensuring that engagements are staffed with the right people quickly and efficiently. Team Development Primary owner of career development, skills frameworks, and training for the delivery and technical teams. You are responsible for growing the capability of the people who deliver our work. Conduct skills assessments, identify development needs, and build training programmes that close gaps systematically. Manage onboarding effectiveness, ensuring new team members are productive and contributing within a defined timeframe. Initiate and manage performance improvement plans where needed. You own the people development infrastructure. What We Expect in Return Build your authority through demonstrated value. When the infrastructure you create makes people's jobs easier and delivery more consistent, compliance becomes a professional standard, not something you have to enforce. Be transparent about delivery risks. Your role is to surface reality, not to filter it. The leadership team depends on your data to make good decisions. Prioritise quick wins. Sequence your work so that the organisation sees value early. Each piece of infrastructure you deliver builds the trust needed for the next. Work collaboratively with Directors as a genuine partner. They own the client relationships; you provide the infrastructure that supports them. Engage constructively, share information openly, and treat each other's domains with respect. Protect the team culture you build. As the organisation grows, the culture either scales deliberately or it dilutes. You are accountable for making sure it scales. How This Role Works Day-to-Day We have deliberately structured this role to sit at the centre of the organisation, connected to every function but operating in a distinct lane. Your focus Delivery infrastructure, quality frameworks, process design, resource management, team development, and operational governance across all clients and regions. Not your focus Client commercial relationships, revenue targets, new business development, or day-to-day client communication - we have dedicated Directors and Account Managers for this. Your governance rhythm Structured weekly and monthly forums with the leadership team and delivery teams. You provide the data, analysis, and recommendations that inform decisions across the business. How you get things done Through infrastructure and influence. You build systems that people rely on because they make delivery better. Your authority comes from the value of what you built, not from hierarchy. What your teams handle Day-to-day client delivery, project management, routine budget conversations, and engagement execution - all owned by Account Managers and Technical Leads operating within the frameworks you build. About You Experience & Knowledge Significant experience in delivery management, operations management, or programme management within a professional services or advisory environment. You understand what it takes to build delivery infrastructure that scales across multiple clients and regions. Experience in software license compliance, software asset management, or a related technology advisory field is highly desirable. Understanding the audit lifecycle and client engagement model will accelerate your impact. Proven track record of building governance systems, quality frameworks, and operational processes, either from scratch or by significantly improving existing ones. You can point to the infrastructure you built and the outcomes it produced. Experience managing a shared resource pool or bench model. You understand capacity planning, skills assessment, and the dynamics of matching people to engagements. International delivery experience. Our teams operate across APAC, EMEA, and the Americas. You are comfortable working across time zones and cultures and understand the challenge of maintaining consistency at a distance. Experience with delivery tracking tools, dashboards, and reporting systems. You are comfortable with data and use it to drive decisions and surface risks. Leadership & Competencies Systems thinker. You see the whole picture and design infrastructure that connects the parts. You think in processes, frameworks, and feedback loops, not just individual tasks. Influence without authority. You build credibility through demonstrated value. You can get things done in a matrix structure where people do not report directly to you, and you understand that the best systems are the ones people want to use. Builder mentality . click apply for full job details
Service Delivery Manager - Software Publisher Services - anywhere in Europe "Are you looking for an opportunity to drive commercial growth, own strategic client relationships, and shape the future of software compliance advisory at a global level?" About the Company Connor Consulting Partners, LLC is a specialist advisory firm delivering software license compliance and advisory services to a global client base. We are in an exciting period of growth and organisational maturity. Our line of business is structured so that every person operates at their highest value: Directors focus on client outcomes and commercial growth, a dedicated delivery management function provides the operational infrastructure, and Account Managers and Technical Leads run day-to-day execution with genuine autonomy. The result is a firm where the delivery engine is as strong as the commercial engine. The Opportunity We are looking for a Delivery Manager / Senior Manager to own and build the delivery infrastructure for our Software Publisher Services practice. This is a pivotal role: you sit at the centre of the organisation, ensuring that every engagement is delivered consistently, every process is documented and followed, and every team member is developed and deployed effectively. This is not a client-facing commercial role, and it is not a project management role. You will not own client relationships or carry revenue targets. Instead, you will build and maintain the business systems that everyone else relies on: tracking, quality frameworks, resource management, team development, and governance. Your success is measured by the strength of the infrastructure you create and the capability of the teams you grow. The right person for this role is a systems thinker who finds satisfaction in building infrastructure that scales, who understands that authority comes from demonstrated value rather than positional power, and who can operate effectively across a matrix structure spanning multiple regions and clients. Key Accountabilities Governance and Delivery Infrastructure Build, maintain, and continuously improve the tracking, reporting, and process infrastructure that underpins delivery across all clients and regions. This includes project tracking systems, dashboards, documented processes, and engagement lifecycle frameworks. Own the delivery system end-to-end. Your processes and frameworks become business standards that the entire organisation operates within, not optional guidance, but the way we work. Provide the leadership team with the operational data they need to make informed decisions without being operationally involved: delivery status, budget positions, risk indicators, and capacity outlook. Culture and Team Identity Build and sustain a strong, unified team culture across all regions. Our delivery teams operate as one global team, there is no distinction between onshore and offshore, front office and back office. You are the person who makes that identity real, not just aspirational. Create an environment where people want to do their best work. Culture is not a side project, it is the foundation that every process, framework, and governance cadence is built on. If the culture is wrong, nothing else works at scale. Foster professional pride in delivery standards. When the team sees quality and consistency as part of their identity rather than something imposed on them, you have built something that sustains itself. Connect people across geographies. In a distributed team, culture does not happen by accident. You deliberately create the forums, rituals, and shared experiences that make people feel part of something larger than their individual engagement. Champion inclusion and professional development as core cultural values. Every team member, regardless of region, role level, or tenure, should see a clear path forward and feel invested in by the organisation. Quality Framework Design, maintain, and enforce the quality frameworks, checklists, and processes that ensure consistent delivery standards across every engagement. Directors set the quality expectations for their clients; you build the infrastructure that reliably delivers against those expectations. Identify quality and consistency issues across regions before they reach clients. You are the organisation's early warning system for systemic delivery risks. Drive continuous improvement in quality outcomes through data, process refinement, and structured governance. Resource and Capacity Management Manage the shared resource pool across regions. Assess capability, track availability, and prepare staffing recommendations for Director decisions. Build and maintain a rolling capacity view so the organisation can plan proactively rather than react to resourcing gaps. Own time-to-fill performance, ensuring that engagements are staffed with the right people quickly and efficiently. Team Development Primary owner of career development, skills frameworks, and training for the delivery and technical teams. You are responsible for growing the capability of the people who deliver our work. Conduct skills assessments, identify development needs, and build training programmes that close gaps systematically. Manage onboarding effectiveness, ensuring new team members are productive and contributing within a defined timeframe. Initiate and manage performance improvement plans where needed. You own the people development infrastructure. What We Expect in Return Build your authority through demonstrated value. When the infrastructure you create makes people's jobs easier and delivery more consistent, compliance becomes a professional standard, not something you have to enforce. Be transparent about delivery risks. Your role is to surface reality, not to filter it. The leadership team depends on your data to make good decisions. Prioritise quick wins. Sequence your work so that the organisation sees value early. Each piece of infrastructure you deliver builds the trust needed for the next. Work collaboratively with Directors as a genuine partner. They own the client relationships; you provide the infrastructure that supports them. Engage constructively, share information openly, and treat each other's domains with respect. Protect the team culture you build. As the organisation grows, the culture either scales deliberately or it dilutes. You are accountable for making sure it scales. How This Role Works Day-to-Day We have deliberately structured this role to sit at the centre of the organisation, connected to every function but operating in a distinct lane. Your focus Delivery infrastructure, quality frameworks, process design, resource management, team development, and operational governance across all clients and regions. Not your focus Client commercial relationships, revenue targets, new business development, or day-to-day client communication - we have dedicated Directors and Account Managers for this. Your governance rhythm Structured weekly and monthly forums with the leadership team and delivery teams. You provide the data, analysis, and recommendations that inform decisions across the business. How you get things done Through infrastructure and influence. You build systems that people rely on because they make delivery better. Your authority comes from the value of what you built, not from hierarchy. What your teams handle Day-to-day client delivery, project management, routine budget conversations, and engagement execution - all owned by Account Managers and Technical Leads operating within the frameworks you build. About You Experience & Knowledge Significant experience in delivery management, operations management, or programme management within a professional services or advisory environment. You understand what it takes to build delivery infrastructure that scales across multiple clients and regions. Experience in software license compliance, software asset management, or a related technology advisory field is highly desirable. Understanding the audit lifecycle and client engagement model will accelerate your impact. Proven track record of building governance systems, quality frameworks, and operational processes, either from scratch or by significantly improving existing ones. You can point to the infrastructure you built and the outcomes it produced. Experience managing a shared resource pool or bench model. You understand capacity planning, skills assessment, and the dynamics of matching people to engagements. International delivery experience. Our teams operate across APAC, EMEA, and the Americas. You are comfortable working across time zones and cultures and understand the challenge of maintaining consistency at a distance. Experience with delivery tracking tools, dashboards, and reporting systems. You are comfortable with data and use it to drive decisions and surface risks. Leadership & Competencies Systems thinker. You see the whole picture and design infrastructure that connects the parts. You think in processes, frameworks, and feedback loops, not just individual tasks. Influence without authority. You build credibility through demonstrated value. You can get things done in a matrix structure where people do not report directly to you, and you understand that the best systems are the ones people want to use. Builder mentality . click apply for full job details
Connor Consulting
Director - Software Publisher Services - EMEA "Are you looking for an opportunity to drive commercial growth, own strategic client relationships, and shape the future of software compliance advisory at a global level?" About the Company Connor Consulting International is a specialist advisory firm delivering software license compliance and advisory services to a global client base. We are in an exciting period of growth and organisational maturity. Our line of business is structured so that every person operates at their highest value: Directors focus on client outcomes and commercial growth, a dedicated delivery management function provides the operational infrastructure, and Account Managers and Technical Leads run day-to-day execution with genuine autonomy. The result is a firm where senior leaders spend their time on the work that matters most - growing accounts and winning new business. The Opportunity We are looking for a Director to take ownership of a portfolio of client accounts within our Software Publishers Services line of business. This is a senior commercial role: you will be accountable for the revenue, growth, and quality outcomes your clients experience. This is not a delivery management role. We have a mature delivery infrastructure - tracking systems, quality frameworks, structured escalation pathways, and a capable operations team - that handles day-to-day execution. Your focus will be on the outcomes that matter: growing your accounts, winning new business, maintaining senior client relationships, and ensuring the quality standard your clients receive meets the firm's expectations. The right person for this role is a commercially minded leader who has the confidence to step back from operational detail and trust a well designed delivery system, while retaining clear accountability for results. Key Accountabilities Commercial Ownership Full commercial authority across your client portfolio. You own all commitments made to clients on timelines, fees, and scope. Drive account-level growth and revenue extraction from existing contracts. Identify and convert upsell and cross-sell opportunities. Pursue net-new client acquisition through your professional network and market presence. A significant portion of your time should be directed toward new business development. Consult the delivery management function on capacity before finalising commercial commitments. You retain full authority to commit, and you own the delivery risk associated with your decisions. Strategic Client Relationships Maintain periodic senior-level touchpoints with your clients. Your presence is strategic, not operational. You are the firm's senior face to the client. Engaged in operational client matters only when escalation is required or when commercial conversations demand your involvement. Build and deepen the relationships that generate long term account value. Your Account Managers handle the day to day; you hold the strategic relationship. Quality Accountability Ultimately accountable for the quality standard your clients experience. The delivery function provides quality frameworks, checklists, and tracking; you are accountable for the results those systems produce. Hold your delivery teams accountable for the quality of every deliverable. When quality issues arise, you set the standard for what constitutes an acceptable resolution. Champion and reinforce the firm's delivery standards within your accounts. Consistent quality is a business standard that depends on leadership at every level. Delivery Oversight Final accountability on escalation decisions within your client portfolio. You are the decision-maker when issues escalates beyond the operations team's authority. Receive structured reporting on all active engagements across your portfolio. You do not need to be in every operational meeting - the delivery infrastructure gives you the visibility to make informed decisions at the right altitude. Retain final say on staffing decisions for your accounts. The delivery function assesses capability and recommends; you make the call. New Business Development Lead net-new client acquisition in the software license compliance space. Leverage your industry network, market knowledge, and relationships to build the firm's pipeline. Our organisational structure is specifically designed to free your time for growth activity. As the operations team runs delivery independently, you have the bandwidth to focus on the commercial opportunities that drive the firm forward. Contribute to the firm's market positioning and thought leadership in software compliance and advisory. What We Expect in Return This role carries significant authority and autonomy. With that comes a set of commitments we expect from every Director: Give the delivery function a forward view of your pipeline so they can plan capacity proactively. Last minute resourcing requests undermine the system that supports you. Consult on delivery capacity before making commitments to clients. This is not about seeking permission - it is about making informed decisions with the full picture. Be transparent about the state of your accounts. Visibility across the leadership team is how we catch issues early and support each other. Reinforce the firm's delivery standards within your accounts. Process compliance and quality frameworks only work when leadership at every level backs them. Collaborate openly with your peers. Share information, share best practice, and operate as a coherent leadership group - not as isolated client silos. Treat the delivery management function as a genuine partner. They provide the infrastructure that frees you to focus on growth; engage with them accordingly. How This Role Works Day-to-Day We have deliberately structured this role so you can operate at the highest level. Here is what that looks like in practice: Your focus Revenue, growth, client relationships, quality outcomes, strategic decisions Not your focus Day to day delivery management, project tracking, process design, resource pool management - we have dedicated people and infrastructure for this Your governance rhythm Structured weekly and monthly forums with the leadership team to review portfolio health, make decisions, and align on priorities. You receive the data you need to stay informed without being operationally involved. How you get visibility Through dashboards, structured reporting, and governance forums - not through attending every meeting. The delivery infrastructure is designed to give you confidence without requiring your presence in operational detail. When you step in When issues genuinely require your authority: material commercial risk, client escalations, staffing decisions, and significant scope or fee changes. Routine delivery is handled by your operations team. What your team handles Day to day client communication, project management, routine budget conversations, weekly tracking, and phase management - all owned by your Account Managers and Technical Leads. About You Experience & Knowledge Significant experience in software license compliance, software asset management, or software advisory services. You understand the commercial landscape, vendor licensing models, and the compliance audit lifecycle. Proven track record of owning and growing a client portfolio in a professional services or advisory environment. You have managed commercial relationships at a senior level and have delivered measurable revenue growth. Experience leading delivery teams in a matrix structure. You know how to get results through people who do not report directly to you, and you understand the discipline of stepping back from operational detail while retaining accountability. Understanding of major software vendors' licensing programmes (e.g., Microsoft, Oracle, SAP, IBM, or similar). You can speak credibly to clients about compliance risk, remediation strategy, and commercial optimisation. International delivery experience preferred. Our teams operate across multiple regions and you will be comfortable working across time zones and cultures. Leadership & Competencies Commercially driven. You think in terms of revenue, margin, and account growth. You see client relationships as commercial assets to be developed. Confident delegator. You trust capable people to execute and do not need to be in every meeting to feel in control. You lead through outcomes, not through presence. You work effectively with peers and support functions. You treat delivery infrastructure as something that enables you, not as overhead. You share information openly and engage constructively when issues arise. You make commercial decisions clearly and own the consequences. When delivery risk is flagged, you weigh it and commit consciously. Growth oriented. You actively pursue new business and are energised by client acquisition, not just client management. Quality conscious. You hold a high standard for what your clients receive and you hold your teams accountable for meeting that standard. Qualifications Degree level education or equivalent professional experience. Relevant industry certifications are advantageous but not essential (e.g., ITAM, SAM, vendor specific compliance certifications). Established professional network within the software compliance and advisory sector. What We Offer . click apply for full job details
Director - Software Publisher Services - EMEA "Are you looking for an opportunity to drive commercial growth, own strategic client relationships, and shape the future of software compliance advisory at a global level?" About the Company Connor Consulting International is a specialist advisory firm delivering software license compliance and advisory services to a global client base. We are in an exciting period of growth and organisational maturity. Our line of business is structured so that every person operates at their highest value: Directors focus on client outcomes and commercial growth, a dedicated delivery management function provides the operational infrastructure, and Account Managers and Technical Leads run day-to-day execution with genuine autonomy. The result is a firm where senior leaders spend their time on the work that matters most - growing accounts and winning new business. The Opportunity We are looking for a Director to take ownership of a portfolio of client accounts within our Software Publishers Services line of business. This is a senior commercial role: you will be accountable for the revenue, growth, and quality outcomes your clients experience. This is not a delivery management role. We have a mature delivery infrastructure - tracking systems, quality frameworks, structured escalation pathways, and a capable operations team - that handles day-to-day execution. Your focus will be on the outcomes that matter: growing your accounts, winning new business, maintaining senior client relationships, and ensuring the quality standard your clients receive meets the firm's expectations. The right person for this role is a commercially minded leader who has the confidence to step back from operational detail and trust a well designed delivery system, while retaining clear accountability for results. Key Accountabilities Commercial Ownership Full commercial authority across your client portfolio. You own all commitments made to clients on timelines, fees, and scope. Drive account-level growth and revenue extraction from existing contracts. Identify and convert upsell and cross-sell opportunities. Pursue net-new client acquisition through your professional network and market presence. A significant portion of your time should be directed toward new business development. Consult the delivery management function on capacity before finalising commercial commitments. You retain full authority to commit, and you own the delivery risk associated with your decisions. Strategic Client Relationships Maintain periodic senior-level touchpoints with your clients. Your presence is strategic, not operational. You are the firm's senior face to the client. Engaged in operational client matters only when escalation is required or when commercial conversations demand your involvement. Build and deepen the relationships that generate long term account value. Your Account Managers handle the day to day; you hold the strategic relationship. Quality Accountability Ultimately accountable for the quality standard your clients experience. The delivery function provides quality frameworks, checklists, and tracking; you are accountable for the results those systems produce. Hold your delivery teams accountable for the quality of every deliverable. When quality issues arise, you set the standard for what constitutes an acceptable resolution. Champion and reinforce the firm's delivery standards within your accounts. Consistent quality is a business standard that depends on leadership at every level. Delivery Oversight Final accountability on escalation decisions within your client portfolio. You are the decision-maker when issues escalates beyond the operations team's authority. Receive structured reporting on all active engagements across your portfolio. You do not need to be in every operational meeting - the delivery infrastructure gives you the visibility to make informed decisions at the right altitude. Retain final say on staffing decisions for your accounts. The delivery function assesses capability and recommends; you make the call. New Business Development Lead net-new client acquisition in the software license compliance space. Leverage your industry network, market knowledge, and relationships to build the firm's pipeline. Our organisational structure is specifically designed to free your time for growth activity. As the operations team runs delivery independently, you have the bandwidth to focus on the commercial opportunities that drive the firm forward. Contribute to the firm's market positioning and thought leadership in software compliance and advisory. What We Expect in Return This role carries significant authority and autonomy. With that comes a set of commitments we expect from every Director: Give the delivery function a forward view of your pipeline so they can plan capacity proactively. Last minute resourcing requests undermine the system that supports you. Consult on delivery capacity before making commitments to clients. This is not about seeking permission - it is about making informed decisions with the full picture. Be transparent about the state of your accounts. Visibility across the leadership team is how we catch issues early and support each other. Reinforce the firm's delivery standards within your accounts. Process compliance and quality frameworks only work when leadership at every level backs them. Collaborate openly with your peers. Share information, share best practice, and operate as a coherent leadership group - not as isolated client silos. Treat the delivery management function as a genuine partner. They provide the infrastructure that frees you to focus on growth; engage with them accordingly. How This Role Works Day-to-Day We have deliberately structured this role so you can operate at the highest level. Here is what that looks like in practice: Your focus Revenue, growth, client relationships, quality outcomes, strategic decisions Not your focus Day to day delivery management, project tracking, process design, resource pool management - we have dedicated people and infrastructure for this Your governance rhythm Structured weekly and monthly forums with the leadership team to review portfolio health, make decisions, and align on priorities. You receive the data you need to stay informed without being operationally involved. How you get visibility Through dashboards, structured reporting, and governance forums - not through attending every meeting. The delivery infrastructure is designed to give you confidence without requiring your presence in operational detail. When you step in When issues genuinely require your authority: material commercial risk, client escalations, staffing decisions, and significant scope or fee changes. Routine delivery is handled by your operations team. What your team handles Day to day client communication, project management, routine budget conversations, weekly tracking, and phase management - all owned by your Account Managers and Technical Leads. About You Experience & Knowledge Significant experience in software license compliance, software asset management, or software advisory services. You understand the commercial landscape, vendor licensing models, and the compliance audit lifecycle. Proven track record of owning and growing a client portfolio in a professional services or advisory environment. You have managed commercial relationships at a senior level and have delivered measurable revenue growth. Experience leading delivery teams in a matrix structure. You know how to get results through people who do not report directly to you, and you understand the discipline of stepping back from operational detail while retaining accountability. Understanding of major software vendors' licensing programmes (e.g., Microsoft, Oracle, SAP, IBM, or similar). You can speak credibly to clients about compliance risk, remediation strategy, and commercial optimisation. International delivery experience preferred. Our teams operate across multiple regions and you will be comfortable working across time zones and cultures. Leadership & Competencies Commercially driven. You think in terms of revenue, margin, and account growth. You see client relationships as commercial assets to be developed. Confident delegator. You trust capable people to execute and do not need to be in every meeting to feel in control. You lead through outcomes, not through presence. You work effectively with peers and support functions. You treat delivery infrastructure as something that enables you, not as overhead. You share information openly and engage constructively when issues arise. You make commercial decisions clearly and own the consequences. When delivery risk is flagged, you weigh it and commit consciously. Growth oriented. You actively pursue new business and are energised by client acquisition, not just client management. Quality conscious. You hold a high standard for what your clients receive and you hold your teams accountable for meeting that standard. Qualifications Degree level education or equivalent professional experience. Relevant industry certifications are advantageous but not essential (e.g., ITAM, SAM, vendor specific compliance certifications). Established professional network within the software compliance and advisory sector. What We Offer . click apply for full job details