The ITP

The ITP is seeking a Network Engineer Apprentice in Stratford-upon-Avon to join a growing team on a Level 4 Cyber Apprenticeship. The role combines hands-on networking work with mentored training, aiming to develop practical skills across provisioning, monitoring and incident handling. Salary is £18,000-£20,000 per year with hybrid working and travel to customer sites. The programme lasts 15 months plus assessment, with typical Monday-Friday hours and on-site support from experienced engineers.

The ITP in Hereford is inviting applications for an Apprentice Systems Engineer on a Level 4 Network Engineer apprenticeship. This is a full-time role based in Hereford, with a 15 month duration plus assessment and a salary of £12.71 per hour. You will work with experienced engineers across communications, networking, cloud technologies, SD WAN, cybersecurity and systems integration, gaining hands-on experience from design to deployment across UK and international projects.

Job Description - Apprentice Systems Engineer The Opportunity Our client is recruiting for an Apprentice Systems Engineer to join their team in Hereford. The Level 4 Network Engineer apprenticeship programme that we are offering, will allow you to kick start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way! The Position Job Title: Apprentice Systems Engineer Apprenticeship Course: Level 4 Network Engineer Apprenticeship Duration: 15 months + Assessment Location: Hereford Working Hours: Full time Salary: £12.71 per hour About the Role We are seeking a motivated and technically minded Apprentice Systems Engineer to join our growing engineering team. This role provides an excellent opportunity to develop practical and theoretical skills across communications systems, networking, satellite communications, cloud technologies, SD-WAN, cybersecurity and systems integration. Working alongside experienced engineers, the successful candidate will gain hands on experience supporting the design, build, testing, deployment and maintenance of advanced communications solutions used by government, defence, emergency services and commercial customers throughout the UK and internationally. This apprenticeship is ideally suited to an individual with a genuine interest in technology and engineering who is keen to build a long term career within the communications and networking industry. Key Responsibilities Building, configuring and testing communications equipment. Assisting with the deployment of satellite communication systems. Supporting the configuration of IP networking equipment. Assisting with SD WAN and secure networking solutions. Producing technical documentation and system diagrams. Supporting laboratory and field testing activities. Assisting with fault finding and troubleshooting activities. Supporting customer installations and commissioning activities. Learning and applying cybersecurity best practices. Supporting engineering projects from design through to delivery. Maintaining engineering records and configuration documentation. Assisting with inventory and asset management activities. Participating in engineering training and certification programmes. Technologies You May Work With Satellite Communications (LEO, MEO and GEO) Starlink OneWeb Amazon LEO VSAT Systems SD WAN Technologies Palo Alto Networks Cisco Networking Equipment Cloud Platforms Secure IP Networking VPN Technologies Wireless Communications RF Systems Essential Requirements GCSE Grade C /4 or above in: Mathematics, English Language, Science (preferred) Strong interest in technology and engineering. Good problem solving skills. Ability to work methodically and logically. Good communication skills. Positive attitude and willingness to learn. Ability to work both independently and as part of a team. Good attention to detail. Basic understanding of computers and networking concepts. Desirable Requirements A Levels in mathematics/engineering/electronics/computer science. Previous experience building computers, networks or electronic projects. Interest in amateur radio, communications systems or networking technologies. Knowledge of IP networking fundamentals. Participation in STEM projects or engineering clubs. Personal Qualities Curious and eager to learn. Technically minded. Enthusiastic about communications technology. Reliable and professional. Adaptable and willing to tackle new challenges. Comfortable working in a fast paced technical environment. Training and Development Structured apprenticeship training. Mentoring from experienced engineers. Exposure to real world engineering projects. Industry-recognised technical certifications. Practical experience across multiple communications technologies. Opportunities to attend manufacturer training courses. Support towards professional engineering qualifications. Career Progression Systems Engineer Network Engineer Satellite Communications Engineer Solutions Engineer Technical Consultant Senior Systems Engineer Technology Officer Eligibility Criteria Individuals must have a valid and eligible residency status to apply for this role. Safeguarding and Values Commitment The ITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks. Uphold and champion our values, code of conduct, and safeguarding principles. Take personal responsibility for understanding and adhering to all safeguarding procedures and policies. Promote a culture of safety and wellbeing through a proactive "do no harm" approach. Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work. Understand and meet any role-specific safeguarding duties - including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions.

Job Description - Innovation Lab Apprentice Our client is recruiting for an Apprentice Program - Innovation Lab Opportunity to join their team in London. The Level 4 Network Engineer apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The Position Job Title: Apprentice Program - Innovation Lab Opportunity Apprenticeship Course: Level 4 Network Engineer Apprenticeship Duration: 15 months + Assessment Location: London EC2A Working Hours: Full time, Monday to Friday 9am - 5pm. Salary: £25,000.00 + 10% Annual Incentive Plan This role is to assist in the development and prototyping for innovation projects leading to Press Releases, demonstration to internal and external audiences and creation of marketing content. What you will do The role requires a person to be work with members of the Innovation team, Internal stake holder technology vendor to gather and document requirements for to create working prototypes and showcases of new technology. To assist the Innovation team in translating the requirements into a working prototype, including identifying any materials, equipment and software that may be needed to build a working model. The candidate would also be able to assist in building of any prototype, also to assist in the creating of a showcase for internal or external events. In addition to help with the preparation of any recorded or video content that may be needed. The main requirements of the role are as follows. Benefits Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity networks including Women Values and Behaviours We have four core values that describe what we stand for: We know people matter; We always find a better way; We win together; and We can change the world. These are underpinned by three behaviours that describe how we show up day to day: Grow - We see challenge as an opportunity and never stop learning from our successes and failures. We seek different perspectives to continually improve. Align - We ensure our priorities align to business goals and we join up and collaborate across teams, functions and regions to achieve lasting impact. Deliver - Colleagues at all levels show initiative, take personal responsibility and make decisions to drive results. We are empowered to contribute our best On our Early Careers Programme, you will get access to On-the-job training where you will work in diverse teams from different cultures and countries. You'll be empowered to debate, discuss, listen and share your ideas - all in the pursuit of the best solutions for our customers and our business. Formal learning and development where we'll help you grow your knowledge and skills through training from a wealth of experts and leaders. Networking and mentoring from diverse thinkers and doers at all levels of our business. Hierarchy is no barrier here. We want you to put the global connections you make to good use, so we can work together and pioneer new solutions. Eligibility Criteria Individuals must have a valid and eligible residency status to apply for this role. About ITP We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we're plugging the UK's digital skills gap to provide a workforce for the future. Safeguarding and Values Commitment The ITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks. At the ITP, we are fully committed to safeguarding and promoting the welfare of all learners and creating a safe, inclusive, and respectful workplace. We expect every team member to: Uphold and champion our values, code of conduct, and safeguarding principles. Take personal responsibility for understanding and adhering to all safeguarding procedures and policies. Promote a culture of safety and wellbeing through a proactive "do no harm" approach. Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work. Understand and meet any role-specific safeguarding duties - including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions. At the ITP, our company culture is important to us, and all employees and consultants are expected to operate in line with our values: We change lives -We strive to make a difference for our apprentices, clients, members, ourselves, and our team on a daily basis. We push for diversity and inclusion in our industry by challenging perceptions. We embrace individuality. We believe that everyone is equally important. We are genuine and honest -We breed trust amongst clients, apprentices, members, and the team. We take responsibility for our words, actions, and results. We are human. We encourage one another through honesty and transparency. We are innovative and unique -We are empowered by innovation. We strive to make the impossible, possible. We are proud to be the only organisation of our kind, of who we are and how we got here. We are personable -We remind ourselves what it's like to be in others shoes. We have authentic conversations; we are real and so are our relationships. We are stronger united -We share our knowledge and experiences. We celebrate one another on our achievements. We value and encourage one another because we win or lose as a team.

Job Description - Network Engineer Apprentice Our client is recruiting for a Network Engineer Apprentice to join their team in Stratford-upon-Avon. The Level 4 Cyber Apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way! The Position Job Title: Network Engineer Apprentice Apprenticeship Course: Level 4 Cyber Apprenticeship Apprenticeship Duration: 15 months + Assessment Location: Stratford-upon-avon Working Hours: Monday to Friday 9am - 5:30pm Hybrid and travel to customers is expected Salary: £18,000 - £20,000 Responsibilities Support the activities of the company's communications and their customers Understand the provisioning journey from sales to live service. Monitor logging of network events and ensure actions are taken by senior team Review incidents to assess their urgency and escape if necessary Learn to be able to Monitor, manage and configure networking tools Work with senior members to understand how to Identify an incident's root cause and develop a plan to prevent similar incidents Provide guidance to customers as required. Ensure the team respond to support tickets in a timely manner, to drive customer satisfaction. Be an ambassador for our Company's Communications Act as part of the team and work collaboratively in the pursuit of service excellence Take low level certifications to get more familiar with technology. Requirements Excellent verbal and written communications skills A thirst for problem solving and able to be inquisitive Ability to use the MS suite of tools (Word, Excel, Powerpoint etc) Understanding of network topologies would be an advantage Ability to react to high pressure dynamic changing environments Strong problem solving and analytical abilities Full UK driving license with access to own car Although not essential, any experience with Fortinet or Juniper products would be an advantage Willingness to travel, including overseas on occasion. Eligibility Criteria Individuals must have a valid and eligible residency status to apply for this role. About ITP We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we're plugging the UK's digital skills gap to provide a workforce for the future. Safeguarding and Values Commitment Uphold and champion our values, code of conduct, and safeguarding principles. Take personal responsibility for understanding and adhering to all safeguarding procedures and policies. Promote a culture of safety and wellbeing through a proactive "do no harm" approach. Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work. Understand and meet any role-specific safeguarding duties - including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions. Company Culture At the ITP, our company culture is important to us, and all employees and consultants are expected to operate in line with our values: We change lives -We strive to make a difference for our apprentices, clients, members, ourselves, and our team on a daily basis. We push for diversity and inclusion in our industry by challenging perceptions. We embrace individuality. We believe that everyone is equally important. We are genuine and honest -We breed trust amongst clients, apprentices, members, and the team. We take responsibility for our words, actions, and results. We are human. We encourage one another through honesty and transparency. We are innovative and unique -We are empowered by innovation. We strive to make the impossible, possible. We are proud to be the only organisation of our kind, of who we are and how we got here. We are Personable -We remind ourselves what it's like to be in others shoes. We have authentic conversations; we are real and so are our relationships. We are stronger united -We share our knowledge and experiences. We celebrate one another on our achievements. We value and encourage one another because we win or lose as a team.

Network Engineer Apprentice Our client is recruiting for a Network Engineer Apprentice to join their team in London. The Level 4 Network Engineer apprenticeship programme that we are offering allows you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way! The Company "We were founded with the next generation in mind - expected to be the most tech savvy, educated, wealthy generation of all time - we want our clients to be ready for them Our leaders share more than 60 years of IT experience across South Africa and the UK and are passionate about forming partnerships that deliver substantial value. We have formed a community of IT professionals who serve with a smile. We work closely with local educational institutions and select recruitment partners to source the best talent and we value and develop our people to retain that talent and breed a culture of care that translates to our customers." The Position Job Title: Network Engineer Apprentice Apprenticeship Course: Level 4 Network Engineer Apprenticeship Duration: 18 Months Location: London, EC4A Working Hours: 9am - 5pm, Monday - Friday Salary: Starting salary £16,000 per annum Role and Responsibilities As a Network Engineer Apprentice, you will gain hands on experience in managing and supporting IT infrastructure, with a focus on Microsoft 365 and general networking. You will work closely with our IT team to assist in various projects and daily operations, gaining valuable skills in a fast paced, professional environment. Key Responsibilities Microsoft 365 Administration Assist in managing user accounts, permissions, and mailboxes. Support in configuring and troubleshooting Microsoft 365 applications (e.g., Outlook, Teams, SharePoint). Help with the deployment and migration of Microsoft 365 services. Networking Support Assist in the configuration and maintenance of network devices (routers, switches, firewalls). Troubleshoot network connectivity issues. Monitor network performance and security. Technical Support Provide first level support to end users for hardware and software issues. Assist in the setup, configuration, and maintenance of workstations and peripherals. Document support tickets and resolutions in the helpdesk system. Project Assistance Participate in IT projects and initiatives, providing support as needed. Assist in researching and implementing new technologies. Documentation and Reporting Maintain accurate and up to date documentation for IT processes and procedures. Generate reports on IT activities and metrics as required. Required Skills Microsoft 365 Basic knowledge of Microsoft 365 administration and applications. Understanding of user and group management in Microsoft 365. General Networking Basic understanding of networking concepts (IP addressing, DNS, DHCP, etc.). Familiarity with network devices and their functions. Desired Qualities, Skills and Knowledge Windows Server Administration Basic understanding of Windows Server environments. Knowledge of Active Directory, group policies, and file services. Cybersecurity Awareness Basic knowledge of cybersecurity principles and best practices. Understanding of common security threats and mitigation strategies. Customer Service Skills Strong communication and interpersonal skills. Ability to provide clear and concise technical support to non technical users. Problem Solving Skills Analytical thinking and troubleshooting skills. Ability to work independently and as part of a team to resolve issues. Work Environment Office-based with the possibility of remote work. May require occasional after hours or weekend work for project support. Benefits Hands on experience in a professional IT environment. Mentorship and training from experienced IT professionals. Opportunity to work on real world projects and contribute to the company's success. Potential for future employment opportunities based on performance. Eligibility Criteria Individuals must have a valid and eligible residency status to apply for this role. About ITP We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we're plugging the UK's digital skills gap to provide a workforce for the future. Safeguarding and Values Commitment The ITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks. At the ITP, we are fully committed to safeguarding and promoting the welfare of all learners and creating a safe, inclusive, and respectful workplace. We expect every team member to: Uphold and champion our values, code of conduct, and safeguarding principles. Take personal responsibility for understanding and adhering to all safeguarding procedures and policies. Promote a culture of safety and wellbeing through a proactive "do no harm" approach. Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work. Understand and meet any role specific safeguarding duties - including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions. Company Culture We change lives -We strive to make a difference for our apprentices, clients, members, ourselves, and our team on a daily basis. We push for diversity and inclusion in our industry by challenging perceptions. We embrace individuality. We believe that everyone is equally important. We are genuine and honest -We breed trust amongst clients, apprentices, members, and the team. We take responsibility for our words, actions, and results. We are human. We encourage one another through honesty and transparency. We are innovative and unique -We are empowered by innovation. We strive to make the impossible, possible. We are proud to be the only organisation of our kind, of who we are and how we got here. We are personable -We remind ourselves what it's like to be in others shoes. We have authentic conversations; we are real and so are our relationships. We are stronger united -We share our knowledge and experiences. We celebrate one another on our achievements. We value and encourage one another because we win or lose as a team.

The ITP in London is recruiting for an Apprentice Program - Innovation Lab Opportunity, a Level 4 Network Engineer apprenticeship over 15 months plus assessment. You will work with the Innovation team and external vendors to gather requirements, translate them into working prototypes, and create showcases for events and press. Salary is £25,000 plus a 10% annual incentive; the role offers flexible hours and the option to work from home as part of a hybrid arrangement.

The ITP in London is offering a Network Engineer Apprentice position as part of a Level 4 apprenticeship. This 18 month program begins with a starting salary of £16,000 per year and runs Monday to Friday, 9am-5pm. You will gain hands-on experience in Microsoft 365 administration, networking, and IT support while working with a professional team. The role focuses on Microsoft 365 administration, network device configuration, and project support.

The ITP is seeking a Technical Support Apprentice based in Wiltshire, offering a Level 3 Information Communication Technician apprenticeship. The role involves onboarding new customers, assisting with technical queries, and configuring systems. Candidates can work remotely with occasional travel to Wiltshire or London. The position offers a salary typically between £16,500.00 - £18,500.00, depending on skills and experience, with a flexible working hours policy.

A technology services company is seeking an Apprentice IT/AV/CCTV Installation Engineer in High Wycombe. This role offers a Level 3 Network Cable Installer apprenticeship, focusing on hands-on installations and maintenance of IT and AV systems. Candidates should have a full UK driving licence and possess strong problem-solving skills. The position includes company vehicles for jobs and provides a physical work environment with various additional benefits, including pension contributions and free parking.

The ITP in Peterborough is looking for an Apprentice Network Engineer to engage in a dynamic apprenticeship program. This role offers hands-on experience and the chance to build a career in telecommunications. You will work under experienced engineers, gaining knowledge in core networking principles and operational processes. The apprenticeship, lasting 15 months, provides structured learning and support to accelerate your development. Interested candidates should possess GCSEs in Maths and English and have a keen interest in technology.

Job Description - Apprentice Network Engineer Opportunity Our client is recruiting for an Apprentice Network Engineer to join their team in Peterborough. Our L4 Network Engineer apprenticeship programme will allow you to kick start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way! Position Job Title: Apprentice Network Engineer Apprenticeship Course: Level 4 Network Engineer Apprenticeship Duration: 15 months + Assessment Location: Peterborough (Hybrid) - open to more WFH after a few weeks Working Hours: 9am - 5:30pm + (On Call) Salary: £17,000 - £26,000 Role and Responsibilities The Network Apprentice role is designed to provide structured development within our company's network function, combining day to day operational exposure with hands on technical learning. Working alongside experienced engineers, the apprentice will support network operations, service delivery, fault management, and documentation activities, while building the technical and professional skills required for a long term career in telecommunications. This role will give the apprentice exposure to carrier grade network technologies, operational processes, and live service environments across both access and core infrastructure. The apprentice will develop an understanding of how services are provisioned, supported, monitored, and maintained, while contributing to the wider goals of network stability, service quality, and continuous improvement. Over time, the role is expected to develop into a more technically capable support and engineering position, aligned to either a Level 4 or Level 5 apprenticeship pathway. A genuine interest in networking, telecommunications, and technology, with a strong desire to build a career in the industry. Willingness to learn core networking principles such as IP addressing, routing, switching, VLANs, DNS, DHCP, and basic network security. Exposure to, or interest in, service provider and enterprise technologies such as fibre access, Ethernet, broadband, and IP networking. Ability to support day to day operational tasks within the network team, including ticket handling, service checks, documentation updates, and basic fault triage. Willingness to learn how to use network monitoring, ticketing, and operational support systems. Ability to follow defined processes, work instructions, and technical standards with good attention to detail. Strong communication skills, with the ability to ask good questions, document information clearly, and work effectively with colleagues and suppliers. A methodical and organised approach to work, with a willingness to take ownership of assigned tasks and see them through. An interest in developing practical skills in areas such as CLI usage, diagnostics, infrastructure support, and service provisioning. A positive and professional attitude, with the willingness to learn from senior engineers and contribute as part of a team. GCSEs or equivalent in Maths and English, and ideally a relevant technical qualification or prior exposure to IT, networking, or engineering studies. Suitable for a Level 4 or Level 5 apprenticeship pathway, depending on prior experience, existing qualifications, and the agreed development route. Desire to grow into a more senior or project focused role over time. Eligibility Criteria Individuals must have a valid and eligible residency status to apply for this role. Safeguarding and Values Commitment Uphold and champion our values, code of conduct, and safeguarding principles. Take personal responsibility for understanding and adhering to all safeguarding procedures, and policies. Promote a culture of safety and wellbeing through a proactive "do no harm" approach. Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work. Understand and meet any role specific safeguarding duties - including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions.

The ITP is seeking an Apprentice Field Technician to join their team operating between London and Newbury. This role offers the opportunity to participate in the Level 4 Network Engineer apprenticeship programme, designed to support your career growth in an ever-evolving industry. As part of the Field Engineering Team, you will engage in various responsibilities, including building and testing solutions, troubleshooting, and delivering excellent customer service. The position requires a flexible working attitude, a full clean driving license, and at least 5 GCSEs at grade C or above.

The ITP is seeking an Apprentice Field Technician to join their team operating between London and Newbury. This role offers the opportunity to participate in the Level 4 Network Engineer apprenticeship programme, designed to support your career growth in an ever-evolving industry. As part of the Field Engineering Team, you will engage in various responsibilities, including building and testing solutions, troubleshooting, and delivering excellent customer service. The position requires a flexible working attitude, a full clean driving license, and at least 5 GCSEs at grade C or above.

A progressive technology company is seeking an Apprentice Software Engineer in the East Midlands. This hybrid position offers a salary between £18,000 and £22,000 for the 16-month Level 4 Software Developer apprenticeship. You'll engage in live projects from day one, contributing to platform changes, while also learning in a structured environment. Essential qualifications include 5 GCSEs at grade 4/C or higher, and a genuine curiosity about software systems. Join a diverse team focused on innovation and career development.

Job Description - Apprentice Software Engineer The Opportunity Our client is recruiting for an Apprentice Software Engineer to join their team in East Midlands. The Level 4 Software Developer apprenticeship programme will allow you to kick start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first hand experience, knowledge, skills and qualification to help drive your career forward. We are here to guide and support you every step of the way. Position Details Job Title: Apprentice Software Engineer Apprenticeship Course: Level 4 Software Developer Apprenticeship Duration: 16 months + Assessment Location: East Midlands (Hybrid) - open to WFH after a few weeks Working Hours: 9am - 5:30pm Salary: £18,000 - £22,000 Roles and Responsibilities Since 2021, we've been working hard to bring gigabit speed full fibre broadband to thousands of homes across the UK. Our mission is simple: to connect people. We deliver broadband that's fast, reliable, and hassle free-putting our customers at the centre of everything we do. We're in the midst of an exciting growth phase, with bold plans for the future. To help us achieve them, we're looking for talented individuals who share our ambition and can inspire us as we take the next step in our journey. Our team is inclusive and diverse-everyone is welcome, and you're encouraged to be yourself. Culture matters deeply to us. We believe work should be enjoyable, and we support that with ongoing training, support, great benefits and a vibrant team environment. We are committed to creating an inclusive workplace that values diversity. We welcome applicants of all backgrounds and experiences, and we strive to ensure everyone feels respected, supported and empowered to thrive. This is a genuine engineering role, not a support position. As a Software Engineer Apprentice you will: Work as a contributing member of our platform engineering team from day one - writing real code, contributing to real platform changes, and learning on a live, production grade OSS/BSS estate that directly connects customers to full fibre broadband and mobile services across the UK. Complete your Level 4 Software Developer Apprenticeship through an approved training provider, with 20% of your working time dedicated to structured off the job learning. The remaining 80% is spent in team, building hands on engineering skills under the mentorship of an experienced platform engineer. The programme is structured in two phases: Phase 1: Strong general software engineering foundation alongside hands on exposure to the company's core network configuration and service management platforms. Phase 2: Specialisation in either customer platform development or integration engineering-directed by business need and your developing strengths. What You Will Do Months 1-4 - Bootcamp (Foundation Phase) Complete an intensive technical bootcamp with your training provider covering software fundamentals, object oriented programming, REST APIs, databases, Git, and automated testing. Begin self directed exploration of key concepts relevant to the company's platform estate. Join team ceremonies as an observer: stand ups, sprint planning, retrospectives and governance reviews. Begin building familiarity with the company's platform landscape - how a customer order flows from request through to a live network connection. Months 4-12 - Core Platform Development Contribute to configuration, development and automation work on the company's network management platform - the system that drives provisioning, device configuration and service activation across the physical network. Develop working knowledge of the company's cloud native BSS platform for mobile service management - covering subscriber provisioning, order management, billing workflows and REST API integration. Write and maintain integration code - REST API consumers, Webhook listeners and data transformation logic - connecting the company's platforms to downstream network and billing systems. Contribute to Python automation scripts used across operational tooling - reporting, data processing and system health monitoring. Work within source control and CI/CD practices - Git, branching, pull requests and automated build and test pipelines. Continue structured off the job learning with your training provider and build your apprenticeship portfolio. Months 12-18 - Specialisation phase Customer Platform Engineering: Develop deeper capability in our customer facing platform - CRM configuration, guided customer journey development, workflow automation, field service management and low code and pro code development. Work towards relevant vendor certifications in the customer platform domain. Contribute to platform releases, CI/CD deployments and source driven development practices. Integration Engineering: Develop deeper capability in our integration and connectivity layer - .NET (C#) integration connectors, API contract development, event driven architecture and system to system workflow automation. Work towards relevant vendor certifications in the integration and cloud development domain. Contribute to integration connector builds, Webhook implementations and pipeline automation. Desired Qualities, Skills and Knowledge Essential 5 GCSEs grade 4/C or above, including Maths and English (or equivalent). Genuine curiosity about how software systems work, particularly in a business context. Logical thinking and a methodical approach to problem solving. Good written and verbal communication skills. Ability to work collaboratively and ask for help when stuck. Not currently enrolled on another apprenticeship or holding a Level 4+ qualification in a closely related field. Desirable (not required - we will teach you) Any exposure to C# or .NET - even through online courses or self study. Familiarity with REST APIs and JSON data formats. Any Python scripting experience, even basic. Interest in how networks and telecommunications infrastructure work. Interest in how cloud platforms handle billing, provisioning and subscriptions. A Level 3 qualification in a STEM subject. Key Competencies & Behaviours Curiosity and Learning - you actively seek to understand how things work, not just how to complete a task. Attention to Detail - you check your work before raising it for review. Collaboration - you communicate clearly, ask for help when stuck and contribute positively to a team that depends on shared understanding of a complex platform. Ownership - you take responsibility for the tasks assigned to you and follow them through to completion. Adaptability - you respond positively to changing priorities and feedback. Professional Development - you engage fully with your apprenticeship programme, protect your 20% study time and take your certification targets seriously. Eligibility Criteria Individuals must have a valid and eligible residency status to apply for this role. Safeguarding and Values Commitment Uphold and champion our values, code of conduct and safeguarding principles. Take personal responsibility for understanding and adhering to all safeguarding procedures and policies. Promote a culture of safety and wellbeing through a proactive "do no harm" approach. Recognise and act on responsibility in supporting, strengthening and enforcing safeguarding practices across all areas of work. Understand and meet any role specific safeguarding duties - including, in this position, actively identifying and reporting concerns, engaging in relevant training and modelling safe and inclusive behaviours in all apprentice interactions. At the ITP, we are fully committed to safeguarding and promoting the welfare of all learners and creating a safe, inclusive and respectful workplace. All employees and volunteers are expected to operate in line with our values. Equal Employment Opportunity Statement We welcome applicants of all backgrounds and experiences. We strive to ensure everyone feels respected, supported and empowered to thrive.