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Senior Program Support Specialist page is loaded Senior Program Support Specialistlocations: York St., London, UK Office: Hybridtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100230SAE Industry Technologies Consortia (ITC), Performance Review Institute (PRI) and SAE International (SAE), deliver shared solutions to industry's common challenges. Join us and create a higher standard for a better world.The Senior Program Support Specialist provides high level administrative, operational, and analytical support to SAE ITC programs. This role ensures programs run smoothly by managing documentation, coordination, invoicing, data integrity, and stakeholder communications in a fast paced, global environment. The Senior Program Support Specialist provides comprehensive administrative and analytical support to assigned programs and business units within SAE ITC. In this role, you will manage complex program documentation, coordinate events and meetings, oversee invoicing and payment reconciliation, and support the updating and publication of standards and technical materials. You will serve as the primary point of contact for program-related inquiries from both internal and external customers, ensuring the highest standards of accuracy, responsiveness, and customer service. This position plays a vital role in driving operational efficiency across programs through skilled database management, financial tracking, and document preparation. This role requires a highly self directed professional who exercises sound judgment, anticipates operational needs, and works effectively with minimal supervision in a dynamic global environment. This role requires approximately 15% travel (both national and international travel) to support program meetings, events, and stakeholder engagement. Essential Functions Support the development and implementation of new program and product initiatives, including creating procedural processes, establishing record databases, and building workflows that support long-term program success. Execute daily administrative and analytical activities for assigned departments and programs, ensuring all work is completed accurately, on time, and in alignment with organizational priorities. Plan, coordinate, and provide on-site support for meetings, events, and program-related activities, including logistics, materials preparation, and stakeholder communication, with or without reasonable accommodation. Serve as the primary point of contact for program-related questions and activities, delivering effective and timely responses to both internal teams and external customers with a proven commitment to customer service excellence. Monitor, reconcile, and manage invoicing and payment activities , including corresponding with customers to resolve billing discrepancies and ensure all financial records are accurate and up to date. Enter, maintain, and verify the accuracy of data in customer relationship management (CRM) and financial management systems, upholding data integrity standards across all platforms. Create, maintain, modify, and ensure the accuracy of program documentation, reports, brochures, websites, and standards documents, supporting clear and consistent communication of program information. Apply domain knowledge of software and IT systems to support program administration, streamline operational processes, and identify opportunities for improved efficiency. Assist with capital equipment requests, vendor selection, and budget management for office supplies and program expenses, contributing to responsible fiscal oversight. Support the updating and publication of standards documents and technical materials , ensuring all content meets organizational quality requirements and is delivered on schedule. Minimum Requirements Education: Bachelor's degree in business administration, project management, engineering, or a related field preferred. Equivalent, relevant experience will be considered. Experience: Four (4) or more years of experience in administration, program management, or a related field. Industry Experience: Two (2) or more years of experience in an applicable sector, such as engineering, automotive, aerospace, or a related industry. Technical Skills: Proficient computer skills with demonstrated expertise in office productivity software (e.g., word processing, spreadsheets, presentations) and email applications. Organizational Skills: proven organizational skills with keen attention to detail and the ability to follow through on both routine and complex tasks across multiple programs simultaneously. Communication Skills: Excellent verbal and written communication skills with a proven customer service orientation and the ability to collaborate effectively with diverse internal and external stakeholders. Demonstrated ability to work independently and manage priorities with minimal supervision. Preferred Qualifications Experience in business operations or technical document editing is. Experience supporting multiple programs or portfolios in a dynamic, evolving environment is a plus. Demonstrated proficiency in entering and maintaining information in databases and enterprise software systems. Knowledge of standards development processes or technical documentation requirements. Experience with financial management, invoicing systems, or payment reconciliation in a business environment. Familiarity with CRM platforms or project management tools. Key Attributes for Success Proactive, curious, and solution oriented Flexible and comfortable with changing priorities Detail driven with strong follow through Confident working independently with minimal oversight Professional and service oriented when engaging stakeholders Working Conditions and Physical Requirements Work is performed primarily in a general office environment using standard office equipment, including computers, phones, and copiers. The position is based in London, UK (Hybrid) , and will require approximately 15% travel , including domestic and international travel , to support program meetings, industry events, and related activities.The employee must be able to perform the following, with or without reasonable accommodation:Work in a collaborative, dynamic environment while managing multiple priorities simultaneously. Maintain sustained focus on detailed, accurate-driven work for extended periods. Communicate effectively via phone, video conference, email, and in-person interactions. Sit for extended periods and use standard office equipment, including a computer and keyboard. Occasionally lift or carry materials weighing up to 15 pounds (e.g., event materials, office supplies). ABOUT THE ORGANIZATION SAE Industry Technologies Consortia(R)(SAE ITC) enables organizations to define and pilot best practices. SAE ITC industry stakeholders are able to work together to effectively solve common problems, achieve mutual benefit for industry, and create business value. The Performance Review Institute(R)(PRI) is the world leader in facilitating collaborative supply chain oversight programs, quality management systems approvals, and professional development in industries where safety and quality are shared values. SAE International(R)(SAEI) is a global organization serving the mobility sector, predominantly in the aerospace, automotive and commercial-vehicle industries, fostering innovation, and enabling engineering professionals. Since 1905, SAE has harnessed the collective wisdom of engineers around the world to create industry-enabling standards. Likewise, SAE members have advanced their knowledge and understanding of mobility engineering through our information resources, professional development, and networking. Fullsight