Coding Ltd is seeking an IT Support Officer in Birmingham to manage daily hardware support across the organization. This hands-on role includes laptop provisioning, software updates, and first/second line IT support for staff and students. The ideal candidate should be organized and practical, with previous experience in IT support and a good knowledge of Windows laptops and business software. The position offers a salary between £28,000 and £32,000, generous leave entitlement, and a supportive team environment.
07/06/2026
Full time
Coding Ltd is seeking an IT Support Officer in Birmingham to manage daily hardware support across the organization. This hands-on role includes laptop provisioning, software updates, and first/second line IT support for staff and students. The ideal candidate should be organized and practical, with previous experience in IT support and a good knowledge of Windows laptops and business software. The position offers a salary between £28,000 and £32,000, generous leave entitlement, and a supportive team environment.
About School of Coding & AI School of Coding & AI is a growing education provider delivering programmes across Coding, Computer Science, AI, Business and Higher Education. As we continue to grow, reliable IT support is critical to keeping staff and students productive, connected and secure. About the role We are looking for a hands on and dependable IT Support Officer to take ownership of day to day hardware support across the organisation. This role will focus heavily on laptop provisioning, hardware setup, software updates, stock control and 1st/2nd line support for staff. You will play a key part in making sure devices are set up properly, issues are resolved quickly, and both staff and students have access to secure, up to date technology. This is a practical role for someone who enjoys solving problems, staying organised and being the go to person for IT support across the business. What you'll be doing As an IT Support Officer, you will: Set up, configure and deploy laptops and other IT equipment for new starters and existing staff Provide 1st and 2nd line technical support for hardware, software, user access and general IT issues Troubleshoot laptop, printer, connectivity, peripheral and account related issues Ensure staff and student devices are kept up to date with required software, patches and security updates Manage IT stock including laptops, chargers, accessories and other equipment, keeping accurate records of allocation, returns and availability Support user onboarding and offboarding, including device setup, account creation, permissions and asset recovery Maintain IT asset registers and ensure all devices are logged, tracked and properly assigned Escalate more complex issues where needed and work with third party suppliers or support partners to resolution Support the maintenance of Google Suite or similar business systems, including password resets, user setup and access support Assist with maintaining basic IT security standards across devices and users Help ensure IT support processes are organised, documented and followed consistently Provide responsive, user friendly support to staff with varying levels of technical confidence What we're looking for You are practical, organised and comfortable dealing with a high volume of day to day IT issues. You take pride in keeping devices running properly, staying on top of updates and giving users confidence that problems will be dealt with properly. Essential Previous experience in an IT support role, including 1st and 2nd line support Experience setting up and managing laptops and other user hardware at scale Experience managing IT stock, asset registers or equipment allocation Good working knowledge of Windows laptops and common business software Experience supporting Microsoft 365 and G-Suite, user accounts and access issues Confidence troubleshooting hardware, software and basic networking issues Strong organisational skills with the ability to manage competing priorities Clear communication skills and a helpful, service led approach Desirable Experience supporting both staff and student or end user environments Experience with Active Directory, Entra ID or similar user administration tools Knowledge of patch management, software deployment and endpoint security best practice Familiarity with ticketing systems and IT documentation processes CompTIA A+, Network+ or similar IT qualification Degree, diploma or relevant technical certification in IT, Computing or a related field Why join us A broad, hands on IT role with real ownership Opportunity to shape and improve IT support processes as the organisation grows Varied work across hardware, support, software updates and stock management Supportive team environment with room to develop Salary of £28,000 to £32,000 per year, depending on experience Generous annual leave entitlement Pension scheme Employee Assistance Programme Company events Retail discounts through Bright Exchange
07/06/2026
Full time
About School of Coding & AI School of Coding & AI is a growing education provider delivering programmes across Coding, Computer Science, AI, Business and Higher Education. As we continue to grow, reliable IT support is critical to keeping staff and students productive, connected and secure. About the role We are looking for a hands on and dependable IT Support Officer to take ownership of day to day hardware support across the organisation. This role will focus heavily on laptop provisioning, hardware setup, software updates, stock control and 1st/2nd line support for staff. You will play a key part in making sure devices are set up properly, issues are resolved quickly, and both staff and students have access to secure, up to date technology. This is a practical role for someone who enjoys solving problems, staying organised and being the go to person for IT support across the business. What you'll be doing As an IT Support Officer, you will: Set up, configure and deploy laptops and other IT equipment for new starters and existing staff Provide 1st and 2nd line technical support for hardware, software, user access and general IT issues Troubleshoot laptop, printer, connectivity, peripheral and account related issues Ensure staff and student devices are kept up to date with required software, patches and security updates Manage IT stock including laptops, chargers, accessories and other equipment, keeping accurate records of allocation, returns and availability Support user onboarding and offboarding, including device setup, account creation, permissions and asset recovery Maintain IT asset registers and ensure all devices are logged, tracked and properly assigned Escalate more complex issues where needed and work with third party suppliers or support partners to resolution Support the maintenance of Google Suite or similar business systems, including password resets, user setup and access support Assist with maintaining basic IT security standards across devices and users Help ensure IT support processes are organised, documented and followed consistently Provide responsive, user friendly support to staff with varying levels of technical confidence What we're looking for You are practical, organised and comfortable dealing with a high volume of day to day IT issues. You take pride in keeping devices running properly, staying on top of updates and giving users confidence that problems will be dealt with properly. Essential Previous experience in an IT support role, including 1st and 2nd line support Experience setting up and managing laptops and other user hardware at scale Experience managing IT stock, asset registers or equipment allocation Good working knowledge of Windows laptops and common business software Experience supporting Microsoft 365 and G-Suite, user accounts and access issues Confidence troubleshooting hardware, software and basic networking issues Strong organisational skills with the ability to manage competing priorities Clear communication skills and a helpful, service led approach Desirable Experience supporting both staff and student or end user environments Experience with Active Directory, Entra ID or similar user administration tools Knowledge of patch management, software deployment and endpoint security best practice Familiarity with ticketing systems and IT documentation processes CompTIA A+, Network+ or similar IT qualification Degree, diploma or relevant technical certification in IT, Computing or a related field Why join us A broad, hands on IT role with real ownership Opportunity to shape and improve IT support processes as the organisation grows Varied work across hardware, support, software updates and stock management Supportive team environment with room to develop Salary of £28,000 to £32,000 per year, depending on experience Generous annual leave entitlement Pension scheme Employee Assistance Programme Company events Retail discounts through Bright Exchange
Start Your Career With Us No experience? No problem. Big ambition? We want to hear from you. School of Coding is looking for motivated and enthusiastic apprentices to join our growing team and begin an exciting career journey in Digital & Technology Solutions. As part of this apprenticeship, you will study towards a fully funded Digital & Technology Solutions Degree Apprenticeship with Aston University, a highly respected university recognised for its strong industry connections and career-focused education. This Level 6 apprenticeship programme is delivered over 3.5 years and combines practical workplace experience with academic learning, allowing you to earn while you learn with no university tuition fees to pay. Throughout the programme, you will develop a strong understanding of digital technologies, software development, data analysis, networking, cyber security, and business systems while gaining valuable hands-on industry experience. You'll build the technical knowledge, professional skills, and problem-solving abilities needed for a successful career within the digital and technology sector. The course is delivered through blended learning, giving apprentices the flexibility to study alongside full-time employment. Learning includes online lectures, study materials, tutorials, and support through Aston University's virtual learning platform, as well as on-campus sessions where apprentices can network with peers, meet subject specialists, and receive one-to-one support. You will also benefit from dedicated support throughout your apprenticeship journey from experienced professionals, university staff, and workplace mentors to help you succeed both academically and professionally. This apprenticeship pathway is ideal for individuals who are interested in technology, software, digital systems, data, and innovation. If you're organised, motivated, and ready to build a real career in a fast-growing industry, this could be the perfect opportunity for you. The skills developed throughout this apprenticeship can lead to career opportunities across software development, business analysis, data analytics, cyber security, networking, digital operations, and wider technology-focused roles across a range of industries. Every day is different, and you'll learn valuable skills that employers everywhere are looking for all while gaining real industry experience and graduating with a recognised degree from Aston University. What's In It For You? Earn while you learn Gain a recognised Digital & Technology Solutions Degree Apprenticeship qualification Real hands-on experience from day one No university tuition fees to pay Learn industry systems, programming tools, and professional software Work alongside experienced professionals and mentors Build practical business and technical skills Ongoing training and career development opportunities Blended learning combining university study and workplace experience Dedicated university support from day one through an assigned Account Manager who will guide and support you throughout your apprenticeship journey Access to university learning resources and student facilities Computer Systems and Networks Internet Applications, with the option of specialising in Software Engineering Business Analytics Data Analytics Networking Engineer and Cyber security What You'll Be Doing Supporting software development projects Testing and debugging applications Learning coding and development practices Business analysis and reporting Assisting with process improvement projects Gathering business requirements Supporting digital systems and operational activities Managing documents and internal systems Coordinating schedules and communications Using Excel and digital systems to manage information Maintaining accurate records and documentation Supporting innovation and digital transformation projects What We're Looking For We are looking for motivated individuals who are ready to learn, get stuck in, and fully commit to successfully completing the apprenticeship programme. The ideal candidate will be organised with strong attention to detail, confident in communicating and working as part of a team, and have a genuine interest in technology and business. You should be positive, reliable, self-motivated, and capable of problem solving and critical thinking, while also being able to balance both work and study commitments effectively. Essential Minimum 5 GCSEs (or equivalent) at Grade C/4 or above, including English and Maths Functional Skills in English and Maths will be required if not already achieved Basic IT and computer skills Willingness to learn and develop professionally Ability to work independently and as part of a team Preferred qualifications A Levels, BTEC, or equivalent qualifications in a STEM-related subject Relevant work experience or a strong interest in digital technology and business solutions Desirable Interest in software, technology, business, or data Good organisational and communication skills Analytical thinking and attention to detail Previous work experience or volunteering experience (not essential) No university tuition fees to pay Real hands-on industry experience from day one Dedicated Account Manager support from day one to guide and assist you throughout your apprenticeship journey Ongoing mentoring, training, and career development Learn industry-standard systems, software, and technologies Opportunity to work alongside experienced professionals Build practical business and technical skills for long-term career success Access to university learning resources and student facilities Two study/support days every two months dedicated to your learning and development Company and social events Retail discounts through Bright Exchange Opportunities for progression, further education, and future employment
07/06/2026
Full time
Start Your Career With Us No experience? No problem. Big ambition? We want to hear from you. School of Coding is looking for motivated and enthusiastic apprentices to join our growing team and begin an exciting career journey in Digital & Technology Solutions. As part of this apprenticeship, you will study towards a fully funded Digital & Technology Solutions Degree Apprenticeship with Aston University, a highly respected university recognised for its strong industry connections and career-focused education. This Level 6 apprenticeship programme is delivered over 3.5 years and combines practical workplace experience with academic learning, allowing you to earn while you learn with no university tuition fees to pay. Throughout the programme, you will develop a strong understanding of digital technologies, software development, data analysis, networking, cyber security, and business systems while gaining valuable hands-on industry experience. You'll build the technical knowledge, professional skills, and problem-solving abilities needed for a successful career within the digital and technology sector. The course is delivered through blended learning, giving apprentices the flexibility to study alongside full-time employment. Learning includes online lectures, study materials, tutorials, and support through Aston University's virtual learning platform, as well as on-campus sessions where apprentices can network with peers, meet subject specialists, and receive one-to-one support. You will also benefit from dedicated support throughout your apprenticeship journey from experienced professionals, university staff, and workplace mentors to help you succeed both academically and professionally. This apprenticeship pathway is ideal for individuals who are interested in technology, software, digital systems, data, and innovation. If you're organised, motivated, and ready to build a real career in a fast-growing industry, this could be the perfect opportunity for you. The skills developed throughout this apprenticeship can lead to career opportunities across software development, business analysis, data analytics, cyber security, networking, digital operations, and wider technology-focused roles across a range of industries. Every day is different, and you'll learn valuable skills that employers everywhere are looking for all while gaining real industry experience and graduating with a recognised degree from Aston University. What's In It For You? Earn while you learn Gain a recognised Digital & Technology Solutions Degree Apprenticeship qualification Real hands-on experience from day one No university tuition fees to pay Learn industry systems, programming tools, and professional software Work alongside experienced professionals and mentors Build practical business and technical skills Ongoing training and career development opportunities Blended learning combining university study and workplace experience Dedicated university support from day one through an assigned Account Manager who will guide and support you throughout your apprenticeship journey Access to university learning resources and student facilities Computer Systems and Networks Internet Applications, with the option of specialising in Software Engineering Business Analytics Data Analytics Networking Engineer and Cyber security What You'll Be Doing Supporting software development projects Testing and debugging applications Learning coding and development practices Business analysis and reporting Assisting with process improvement projects Gathering business requirements Supporting digital systems and operational activities Managing documents and internal systems Coordinating schedules and communications Using Excel and digital systems to manage information Maintaining accurate records and documentation Supporting innovation and digital transformation projects What We're Looking For We are looking for motivated individuals who are ready to learn, get stuck in, and fully commit to successfully completing the apprenticeship programme. The ideal candidate will be organised with strong attention to detail, confident in communicating and working as part of a team, and have a genuine interest in technology and business. You should be positive, reliable, self-motivated, and capable of problem solving and critical thinking, while also being able to balance both work and study commitments effectively. Essential Minimum 5 GCSEs (or equivalent) at Grade C/4 or above, including English and Maths Functional Skills in English and Maths will be required if not already achieved Basic IT and computer skills Willingness to learn and develop professionally Ability to work independently and as part of a team Preferred qualifications A Levels, BTEC, or equivalent qualifications in a STEM-related subject Relevant work experience or a strong interest in digital technology and business solutions Desirable Interest in software, technology, business, or data Good organisational and communication skills Analytical thinking and attention to detail Previous work experience or volunteering experience (not essential) No university tuition fees to pay Real hands-on industry experience from day one Dedicated Account Manager support from day one to guide and assist you throughout your apprenticeship journey Ongoing mentoring, training, and career development Learn industry-standard systems, software, and technologies Opportunity to work alongside experienced professionals Build practical business and technical skills for long-term career success Access to university learning resources and student facilities Two study/support days every two months dedicated to your learning and development Company and social events Retail discounts through Bright Exchange Opportunities for progression, further education, and future employment
Coding Ltd in Birmingham is looking for motivated apprentices to join their team and pursue a fully funded Digital & Technology Solutions Degree Apprenticeship with Aston University. This 3.5-year program blends work and study, equipping you with skills in software development, data analysis, and more. Get hands-on experience and support from mentors while learning industry-standard systems and practices without the financial burden of tuition fees.
06/06/2026
Full time
Coding Ltd in Birmingham is looking for motivated apprentices to join their team and pursue a fully funded Digital & Technology Solutions Degree Apprenticeship with Aston University. This 3.5-year program blends work and study, equipping you with skills in software development, data analysis, and more. Get hands-on experience and support from mentors while learning industry-standard systems and practices without the financial burden of tuition fees.
Coding Ltd in Birmingham is seeking a Head of Computing & IT to lead strategic development and enhance academic quality in Computing disciplines. This senior role involves ensuring the relevance of courses, managing compliance, and fostering partnerships within the sector. Successful candidates will have a PhD, strong leadership experience, and a track record of innovation and growth. The position offers a competitive salary, performance bonus, and generous benefits including annual leave and a pension scheme.
06/06/2026
Full time
Coding Ltd in Birmingham is seeking a Head of Computing & IT to lead strategic development and enhance academic quality in Computing disciplines. This senior role involves ensuring the relevance of courses, managing compliance, and fostering partnerships within the sector. Successful candidates will have a PhD, strong leadership experience, and a track record of innovation and growth. The position offers a competitive salary, performance bonus, and generous benefits including annual leave and a pension scheme.