Client Service Delivery Operations Lead - Risk and Healthcare This role can be based out of our Manchester or Farnborough office on a hybrid working basis. High Level Summary Leading the team to ensure delivery of great service, maximising efficiencies and delivery in line with key goals and performance indicators. CSD is located across the UK and supported by Operational Centres of Excellence in Poland and India. The role holder will have 2 UK based direct reports (who have up to 10 reports each) and oversee the delivery of the Service Centres. Your key responsibilities will include: Operational Oversight Leading the day-to-day activity of the CSD team. Collaborating with the Consulting Area Directors to ensure effective working relationships between the Consulting and CSD teams, so that together they drive client service and growth. Working with the Centres of Excellence leadership teams to identify opportunities for process optimisation and efficiency gains within the client service delivery function and implement solutions to enhance service quality and productivity. Compliance with regulatory requirements and business procedures Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of required training) that may adversely affect the business. Collaborating closely with colleagues and Line Managers across the regional teams to ensure CSD are transacting business with clients and insurers in a compliant and robust way, with operational processes/systems being monitored and maintained. Complaint and E&O Handling/Oversight. Ensuring that peer reviews are carried out in accordance with sign-off and ongoing supervision of colleagues. Ensuring all business systems are updated in real time and all KPIs and non-negotiables are fully met. People Management Provide continuous support to your direct reports by hosting weekly one-to-ones to discuss their progress, support their well being, set development goals, provide feedback and review performance metrics. Recruitment of new joiners. Attract, develop and retain dedicated individuals in line with business and succession plans. Ensure a robust training strategy is in place. Ensuring all team members attend relevant personal development courses in line with their role. Leading team meetings making sure key messages are cascaded (in and out from the team) in an easy and effective way. Work with the CSD leadership team to develop a working environment where colleagues are positive, motivated and enthusiastic. Act as a role model, encouraging problem solving and innovation and to support the team to achieve Aon's service standards. Work with HR on any people related matters including probation and disciplinary matters. Change & Operational Excellence Support and embed a culture of continuous improvement. Lead the implementation of change initiatives in the operation. Skills and experience required Proven experience as an Operations Manager or in a similar role, preferably within consulting or financial services. Strong interpersonal, people management and communication skills, both written and oral, with the ability to build relationships and trust. Results driven, compliance focused, and passionate about operational excellence, with strong organisational and prioritisation skills. Well developed influencing skills to effectively persuade and motivate stakeholders at all levels. Excellent analytical, information gathering, and problem solving skills, with an understanding of FCA regulations and change management principles. Ability to adapt to changing client requirements and business priorities. Able to motivate your teams, have a hands on style and solve problems when you spot them. Ability to work in a matrix environment with multiple stakeholders. Strong business judgement, leadership and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business with a strong client focus. Proven ability in driving and managing change. Proficiency in understanding what it takes to manage client relationships and addressing client needs and concerns. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
13/05/2026
Full time
Client Service Delivery Operations Lead - Risk and Healthcare This role can be based out of our Manchester or Farnborough office on a hybrid working basis. High Level Summary Leading the team to ensure delivery of great service, maximising efficiencies and delivery in line with key goals and performance indicators. CSD is located across the UK and supported by Operational Centres of Excellence in Poland and India. The role holder will have 2 UK based direct reports (who have up to 10 reports each) and oversee the delivery of the Service Centres. Your key responsibilities will include: Operational Oversight Leading the day-to-day activity of the CSD team. Collaborating with the Consulting Area Directors to ensure effective working relationships between the Consulting and CSD teams, so that together they drive client service and growth. Working with the Centres of Excellence leadership teams to identify opportunities for process optimisation and efficiency gains within the client service delivery function and implement solutions to enhance service quality and productivity. Compliance with regulatory requirements and business procedures Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of required training) that may adversely affect the business. Collaborating closely with colleagues and Line Managers across the regional teams to ensure CSD are transacting business with clients and insurers in a compliant and robust way, with operational processes/systems being monitored and maintained. Complaint and E&O Handling/Oversight. Ensuring that peer reviews are carried out in accordance with sign-off and ongoing supervision of colleagues. Ensuring all business systems are updated in real time and all KPIs and non-negotiables are fully met. People Management Provide continuous support to your direct reports by hosting weekly one-to-ones to discuss their progress, support their well being, set development goals, provide feedback and review performance metrics. Recruitment of new joiners. Attract, develop and retain dedicated individuals in line with business and succession plans. Ensure a robust training strategy is in place. Ensuring all team members attend relevant personal development courses in line with their role. Leading team meetings making sure key messages are cascaded (in and out from the team) in an easy and effective way. Work with the CSD leadership team to develop a working environment where colleagues are positive, motivated and enthusiastic. Act as a role model, encouraging problem solving and innovation and to support the team to achieve Aon's service standards. Work with HR on any people related matters including probation and disciplinary matters. Change & Operational Excellence Support and embed a culture of continuous improvement. Lead the implementation of change initiatives in the operation. Skills and experience required Proven experience as an Operations Manager or in a similar role, preferably within consulting or financial services. Strong interpersonal, people management and communication skills, both written and oral, with the ability to build relationships and trust. Results driven, compliance focused, and passionate about operational excellence, with strong organisational and prioritisation skills. Well developed influencing skills to effectively persuade and motivate stakeholders at all levels. Excellent analytical, information gathering, and problem solving skills, with an understanding of FCA regulations and change management principles. Ability to adapt to changing client requirements and business priorities. Able to motivate your teams, have a hands on style and solve problems when you spot them. Ability to work in a matrix environment with multiple stakeholders. Strong business judgement, leadership and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business with a strong client focus. Proven ability in driving and managing change. Proficiency in understanding what it takes to manage client relationships and addressing client needs and concerns. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Stryker Corporation is looking for a Client Service Delivery Specialist to support Aon Sales Consultants in managing Healthcare and Group Risk policies. This hybrid role involves overseeing a portfolio of clients, developing professional relationships, and ensuring high-quality service delivery. Candidates should have experience in the insurance industry and excellent communication skills. The position offers career development opportunities and operates under a flexible SMART working model.
11/05/2026
Full time
Stryker Corporation is looking for a Client Service Delivery Specialist to support Aon Sales Consultants in managing Healthcare and Group Risk policies. This hybrid role involves overseeing a portfolio of clients, developing professional relationships, and ensuring high-quality service delivery. Candidates should have experience in the insurance industry and excellent communication skills. The position offers career development opportunities and operates under a flexible SMART working model.
Client Service Delivery Specialist - Group Risk & Healthcare Note: This role can be based in Farnborough / Birmingham / Manchester / Leeds / London. Do you want to be part of an exciting team? Do you want to make a difference in your role and help us deliver outstanding service to our clients? Then this is the role for you! The Client Service Delivery Specialist will be primarily responsible for providing support to their assigned Aon Sales Consultants in the day-to-day management of clients Healthcare and Group Risk polices, including involvement with policy renewals and new business wins. This is a hybrid role which will incorporate a mix of office and home working. What The Day Will Look Like Ensure the smooth running of assigned portfolio of clients on a day to day basic Develop and maintain a constructive and professional relationship with clients and insurers at all levels. Act as the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources Independently respond to queries from both clients and insurers in a pro active manner, whilst keeping Consultants informed Co ordinate administration of schemes including invoicing, membership data, claims data, communication materials and other associated queries Prepare template client reports as requested by Sales Consultants Resolve any identified discrepancies in provider documentation before sending to clients Ensure that any correspondence produced or issued by Aon is accurate and adheres to any published brand guidelines Manage the gathering of accurate data for each client's scheme renewal Assist with the analysis of data as required Attend internal provider and product training Ensure that all client records are accurate and up to date Maintain client records and data in line with Aon systems and protocols Undertake ad hoc project work where required Understand and comply with the financial & industry regulations and legislations Establish and maintain up to date knowledge of products and the marketplace Build good working relationships with Aon colleagues from all parts of the business Show commitment and dedication to the role and to Aon Provide a proactive professional telephone handling service for both internal and external contacts, including clients, providers, and Aon colleagues Be a team player How This Opportunity Is Different Join our ever growing team. This role provides you with the opportunity to collaborate with various teams including our broking teams, suppliers, consultants, and clients. You will be supported in your role, not only with day to day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon. We operate a SMART working model that gives you the flexibility to work from home and the office to suit your lifestyle needs. Full time position. Skills and Experience That Will Lead To Success High level of accuracy and attention to detail Ability to work independently and proactively using own initiative Relevance experience within the insurance industry preferred Knowledge of Group Risk industry highly desirable Skilled at building positive relationships with an ability to manage numerous stakeholders. Confident communicator with both colleagues and clients at all levels of organisation. Excellent listening, organisation, and presentation skills Willingness to learn and share knowledge. Ability to adapt to change Proficient in Microsoft applications including excel How We Support Our Colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on
11/05/2026
Full time
Client Service Delivery Specialist - Group Risk & Healthcare Note: This role can be based in Farnborough / Birmingham / Manchester / Leeds / London. Do you want to be part of an exciting team? Do you want to make a difference in your role and help us deliver outstanding service to our clients? Then this is the role for you! The Client Service Delivery Specialist will be primarily responsible for providing support to their assigned Aon Sales Consultants in the day-to-day management of clients Healthcare and Group Risk polices, including involvement with policy renewals and new business wins. This is a hybrid role which will incorporate a mix of office and home working. What The Day Will Look Like Ensure the smooth running of assigned portfolio of clients on a day to day basic Develop and maintain a constructive and professional relationship with clients and insurers at all levels. Act as the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources Independently respond to queries from both clients and insurers in a pro active manner, whilst keeping Consultants informed Co ordinate administration of schemes including invoicing, membership data, claims data, communication materials and other associated queries Prepare template client reports as requested by Sales Consultants Resolve any identified discrepancies in provider documentation before sending to clients Ensure that any correspondence produced or issued by Aon is accurate and adheres to any published brand guidelines Manage the gathering of accurate data for each client's scheme renewal Assist with the analysis of data as required Attend internal provider and product training Ensure that all client records are accurate and up to date Maintain client records and data in line with Aon systems and protocols Undertake ad hoc project work where required Understand and comply with the financial & industry regulations and legislations Establish and maintain up to date knowledge of products and the marketplace Build good working relationships with Aon colleagues from all parts of the business Show commitment and dedication to the role and to Aon Provide a proactive professional telephone handling service for both internal and external contacts, including clients, providers, and Aon colleagues Be a team player How This Opportunity Is Different Join our ever growing team. This role provides you with the opportunity to collaborate with various teams including our broking teams, suppliers, consultants, and clients. You will be supported in your role, not only with day to day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon. We operate a SMART working model that gives you the flexibility to work from home and the office to suit your lifestyle needs. Full time position. Skills and Experience That Will Lead To Success High level of accuracy and attention to detail Ability to work independently and proactively using own initiative Relevance experience within the insurance industry preferred Knowledge of Group Risk industry highly desirable Skilled at building positive relationships with an ability to manage numerous stakeholders. Confident communicator with both colleagues and clients at all levels of organisation. Excellent listening, organisation, and presentation skills Willingness to learn and share knowledge. Ability to adapt to change Proficient in Microsoft applications including excel How We Support Our Colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on
Senior Employee Benefits Consultant - Health and Risk Do you want to work in a highly successful team with great rewards and flexibility? Do you want to make a tangible difference to clients' employee health & wellbeing strategy and overall employee value proposition? We have a great opportunity to join our Farnborough/London Healthcare and Risk Consulting team. This is a hybrid role providing the flexibility to work both virtually, with clients and from our Farnborough/London offices. What the day will look like The Senior Health & Risk Consultant will be primarily responsible for the retention and development of a portfolio of clients and providing expert consulting advice to ensure service meets clients' needs. This will include being accountable for both growing renewal income and supporting our new business target. To achieve this you will: Act as a trusted advisor for a portfolio of clients, consistently providing expert advice. Develop and maintain long-term relationships with clients to enhance service delivery, ensure renewal and retention of existing accounts, and identify new business opportunities. Lead or take an active part in activities and initiatives aimed at promoting Aon's products and services in the marketplace (e.g., media events, trade conferences, client seminars). Stay up to date with current trends and market developments in the industry, and identify revenue generation opportunities for existing clients. Undertake reviews of clients' employee benefits requirements, documenting and analysing the results, together with making recommendations for enhancement or the provision of services by Aon. This includes management of the renewal and broking cycle, in conjunction with Aon's dedicated broking team. Seek to introduce employee benefits schemes which fit with clients' overall reward strategies. Maintain deep working knowledge of the healthcare and risk markets, including strong relationships with providers, to support both internal and external stakeholders. Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies. Skills and experience that will lead to success Experience within the Health & Benefits sector is essential. Whilst there is no requirement to be an outright expert in both risk and healthcare, a sound understanding of the "non specialist" pillar is critical to help identify opportunities. The successful applicant will have a proven track record of effective client facing behaviours. Good interpersonal skills to deploy on both the internal and external client teams. A commercial mind, supported by effective planning of pipeline opportunities. A sound understanding of Aon and our key propositions. A self motivating desire to improve Aon IQ to help drive further opportunities. How we support our colleagues We provide a comprehensive benefits package that includes two "Global Wellbeing Days" per year, a variety of working style solutions, and a continuous learning culture that promotes growth and development. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email .
11/05/2026
Full time
Senior Employee Benefits Consultant - Health and Risk Do you want to work in a highly successful team with great rewards and flexibility? Do you want to make a tangible difference to clients' employee health & wellbeing strategy and overall employee value proposition? We have a great opportunity to join our Farnborough/London Healthcare and Risk Consulting team. This is a hybrid role providing the flexibility to work both virtually, with clients and from our Farnborough/London offices. What the day will look like The Senior Health & Risk Consultant will be primarily responsible for the retention and development of a portfolio of clients and providing expert consulting advice to ensure service meets clients' needs. This will include being accountable for both growing renewal income and supporting our new business target. To achieve this you will: Act as a trusted advisor for a portfolio of clients, consistently providing expert advice. Develop and maintain long-term relationships with clients to enhance service delivery, ensure renewal and retention of existing accounts, and identify new business opportunities. Lead or take an active part in activities and initiatives aimed at promoting Aon's products and services in the marketplace (e.g., media events, trade conferences, client seminars). Stay up to date with current trends and market developments in the industry, and identify revenue generation opportunities for existing clients. Undertake reviews of clients' employee benefits requirements, documenting and analysing the results, together with making recommendations for enhancement or the provision of services by Aon. This includes management of the renewal and broking cycle, in conjunction with Aon's dedicated broking team. Seek to introduce employee benefits schemes which fit with clients' overall reward strategies. Maintain deep working knowledge of the healthcare and risk markets, including strong relationships with providers, to support both internal and external stakeholders. Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies. Skills and experience that will lead to success Experience within the Health & Benefits sector is essential. Whilst there is no requirement to be an outright expert in both risk and healthcare, a sound understanding of the "non specialist" pillar is critical to help identify opportunities. The successful applicant will have a proven track record of effective client facing behaviours. Good interpersonal skills to deploy on both the internal and external client teams. A commercial mind, supported by effective planning of pipeline opportunities. A sound understanding of Aon and our key propositions. A self motivating desire to improve Aon IQ to help drive further opportunities. How we support our colleagues We provide a comprehensive benefits package that includes two "Global Wellbeing Days" per year, a variety of working style solutions, and a continuous learning culture that promotes growth and development. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email .
Business Development Director - Bristol Are you a senior business development professional who enjoys winning complex corporate clients and driving meaningful growth? Do you enjoy building trusted relationships with senior leaders and helping organisations make better decisions around risk? Our Corporate Insurance team are now hiring a Business Development Director to play a pivotal role in driving corporate growth within our Bristol office. This hybrid role offers the flexibility to work virtually and from our Bristol office. What the day will look like In this role, you will work with corporate clients that are often national or multinational organisations, many with a global footprint. You will engage directly with CEOs, CFOs and senior leadership teams who value a trusted, local relationship alongside access to Aon's full global capabilities. You will operate in a highly connected environment, drawing on deep internal networks across Aon to bring together specialist expertise, innovative risk solutions and market insight. Success in this role comes from your ability to translate Aon's breadth of capability into compelling, client specific propositions. Our corporate clients require bespoke insurance programmes supported by broader risk management and risk transfer solutions. Beyond core broking, you will help position Aon as a long term risk partner - bringing together claims expertise, advisory services and industry insight to support clients across a wide range of sectors. The day to day will include: Client Acquisition: Collaborate with regional and branch leadership to identify potential clients and develop strategies for business growth. Conduct market research to understand client needs and industry trends. Lead Generation: Focus on generating leads to build a robust pipeline of prospective clients. Relationship Management: Establish and maintain strong relationships with prospective clients, understanding their business objectives and needs. Present Aon's solutions effectively, positioning Aon as the preferred choice over competitors. Sales Strategy: Develop and implement sales strategies to achieve business development goals. Prepare regular reports on activities, interactions, and performance for management review. Networking: Expand local business networks by attending industry events, conferences, and seminars to promote Aon's services. Negotiation: Negotiate terms and conditions with prospects to establish Aon's revenue basis and ensure profitable returns, utilising Aon's full range of services. Product Knowledge: Gain a thorough understanding of Aon's solutions and services. Stay informed about industry changes and regulatory requirements. Cross-Functional Collaboration: Engage with Project Management, Broking, and Claims teams to effectively handle the new business process to ensure that proposals are delivered efficiently and meet expectations. International Coordination: Work with overseas Aon offices when necessary to leverage global resources and expertise. Internal-Relationship Building: Develop strong working relationships with Aon's specialists, including the Client Management and Service teams. This collaboration is crucial to ensure that the most suitable team is presented to prospective clients, aligning Aon's offerings with client needs. Compliance: Ensure adherence to Aon Corporate's Business Rules and Statutory/FCA regulations, while operating within the Aon UK Limited Risk Management Framework and policies. This includes actively participating in risk management activities, such as completing mandatory training, to mitigate any potential adverse effects on the business or the reputation of any Group company. How this opportunity is different As a Business Development Director at Aon, you will operate at the very top end of the corporate insurance market - engaging with complex, high value organisations where relationships, insight and credibility matter more than volume. You will have the autonomy to shape your market, build long term client relationships and influence growth strategy at a regional and national level. Rather than selling products, you will lead sophisticated conversations around risk, resilience and commercial decision making, positioning Aon as a strategic partner to senior leadership teams. Skills and experience that will lead to success A consistent record in senior business development and new business acquisition, consistently originating, shaping and converting complex, high value opportunities. Strong executive level communication, influencing and negotiation skills, with the confidence to engage credibly with C suite stakeholders and senior decision makers. Deep understanding of the UK corporate insurance market, including commercial drivers, competitive dynamics and sector specific risk trends. Experience using CRM and sales enablement tools to drive structured, insight led business development activity. Highly collaborative approach, working seamlessly with broking, claims, project management and specialist teams to bring the full breadth of Aon's capabilities to clients. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
07/05/2026
Full time
Business Development Director - Bristol Are you a senior business development professional who enjoys winning complex corporate clients and driving meaningful growth? Do you enjoy building trusted relationships with senior leaders and helping organisations make better decisions around risk? Our Corporate Insurance team are now hiring a Business Development Director to play a pivotal role in driving corporate growth within our Bristol office. This hybrid role offers the flexibility to work virtually and from our Bristol office. What the day will look like In this role, you will work with corporate clients that are often national or multinational organisations, many with a global footprint. You will engage directly with CEOs, CFOs and senior leadership teams who value a trusted, local relationship alongside access to Aon's full global capabilities. You will operate in a highly connected environment, drawing on deep internal networks across Aon to bring together specialist expertise, innovative risk solutions and market insight. Success in this role comes from your ability to translate Aon's breadth of capability into compelling, client specific propositions. Our corporate clients require bespoke insurance programmes supported by broader risk management and risk transfer solutions. Beyond core broking, you will help position Aon as a long term risk partner - bringing together claims expertise, advisory services and industry insight to support clients across a wide range of sectors. The day to day will include: Client Acquisition: Collaborate with regional and branch leadership to identify potential clients and develop strategies for business growth. Conduct market research to understand client needs and industry trends. Lead Generation: Focus on generating leads to build a robust pipeline of prospective clients. Relationship Management: Establish and maintain strong relationships with prospective clients, understanding their business objectives and needs. Present Aon's solutions effectively, positioning Aon as the preferred choice over competitors. Sales Strategy: Develop and implement sales strategies to achieve business development goals. Prepare regular reports on activities, interactions, and performance for management review. Networking: Expand local business networks by attending industry events, conferences, and seminars to promote Aon's services. Negotiation: Negotiate terms and conditions with prospects to establish Aon's revenue basis and ensure profitable returns, utilising Aon's full range of services. Product Knowledge: Gain a thorough understanding of Aon's solutions and services. Stay informed about industry changes and regulatory requirements. Cross-Functional Collaboration: Engage with Project Management, Broking, and Claims teams to effectively handle the new business process to ensure that proposals are delivered efficiently and meet expectations. International Coordination: Work with overseas Aon offices when necessary to leverage global resources and expertise. Internal-Relationship Building: Develop strong working relationships with Aon's specialists, including the Client Management and Service teams. This collaboration is crucial to ensure that the most suitable team is presented to prospective clients, aligning Aon's offerings with client needs. Compliance: Ensure adherence to Aon Corporate's Business Rules and Statutory/FCA regulations, while operating within the Aon UK Limited Risk Management Framework and policies. This includes actively participating in risk management activities, such as completing mandatory training, to mitigate any potential adverse effects on the business or the reputation of any Group company. How this opportunity is different As a Business Development Director at Aon, you will operate at the very top end of the corporate insurance market - engaging with complex, high value organisations where relationships, insight and credibility matter more than volume. You will have the autonomy to shape your market, build long term client relationships and influence growth strategy at a regional and national level. Rather than selling products, you will lead sophisticated conversations around risk, resilience and commercial decision making, positioning Aon as a strategic partner to senior leadership teams. Skills and experience that will lead to success A consistent record in senior business development and new business acquisition, consistently originating, shaping and converting complex, high value opportunities. Strong executive level communication, influencing and negotiation skills, with the confidence to engage credibly with C suite stakeholders and senior decision makers. Deep understanding of the UK corporate insurance market, including commercial drivers, competitive dynamics and sector specific risk trends. Experience using CRM and sales enablement tools to drive structured, insight led business development activity. Highly collaborative approach, working seamlessly with broking, claims, project management and specialist teams to bring the full breadth of Aon's capabilities to clients. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.