When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place To Work USA About the opportunity Key responsibilities Act as the primary People Partner to Sales& Marketingleadership, building strong, trusted relationships and serving as a thought partner onorganizationaland people strategy. Embed the People function within the GTMorganization, ensuringpeoplepriorities are tightly aligned to commercial goals and growth plans. Coach and influence senior leaders to drive high performance, accountability, and effective leadershipbehaviorsacrossSales&Marketingteams. Lead the design, evaluation, and ongoing evolution of sales commission and incentive structures, ensuring they are fair, motivatin g, scalable, and aligned to businessobjectives. Partner closely with Sales Leadership, Finance, andRevOps to ensure commission plans drive the rightbehaviorsand support sustainable revenue growth. Support the implementation and governance of sales performance frameworks, including quota setting, role clarity, and performance expectations. Design and implementcareer pathways, progression frameworks, and competency models acrossSales & Marketingroles. Partner withGTMLeadership to define what "great" looks like at each level and ensure clear development routes for high performers. Enable talent reviews, succession planning, and targeted development plans for critical GTM roles. Lead and supportorganizationaldesign initiatives within GTM, including role design, team structures, and capacity planning. Partner with leaders through periods of growth, change, and transformation, ensuring clear communication and strong change management. Support workforce planning across regions (UK, USA, ROWincluding Netherlands & Australia), ensuring the GTMorganizationscales effectively. Embed performance enablement processes that drive clarity, accountability, and results within Sales& Marketingteams. Support leaders in setting effective goals and OKRs aligned to GTM strategy. Usepeopledata and insights to diagnose performance challenges and inform interventions that improve sales outcomes. Act as a trusted advisor on complex employee relations matters within GTM and Sales, ensuring pragmatic, commercial, andvalues-led outcomes. Foster a high-performance, feedback-rich culture whilemaintainingstrong engagement and retention across revenue-generating teams. Partner with leaders to role model Exclaimer's values and embed them into day-to-day Sales leadership practices. Work closely with Talent Acquisition to ensureGTMhiring aligns with capability needs, role clarity, and long-term growth plans. Collaborate with central People teams to deliver key peopleprogrammesand ensure consistency while allowing for GTM-specific nuance. Skills, knowledge, and expertise Deep experience as a Senior HRBP or People Partner , ideally within high-growth, B2B, SaaS, or commercial environments. Proven experience partnering with Sales andMarketingteams , with a strong understanding of how peoplepracticesimpact revenue performance. Hands-on experience designing or restructuring sales commission and incentive plans . Demonstrated success in implementing GTMcareer pathways, progression frameworks, and performance enablement processes . Strong commercial acumen, with the ability to balance people-first principles with business outcomes. Experience managing performance effectively, including the design and execution of Performance Improvement Plans (PIPs) that are fair, data-driven, and outcome-focused. Global experience as a HRBP including UK, US and ideally EMEA/APAC. Confidence influencing and challenging senior leaders with credibility and pragmatism. Excellent communication, coaching, and stakeholder management skills. Comfort working with ambiguity, change, and pace. At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood.Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know. Create a Job Alert Interested in building your career at Exclaimer? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How much GTM (Sales & Marketing) focused HR Business Partner experience have you had in your career so far? Please provide any examples of meaningful and measurable impact you have had as a business partner working with the GTM (Sales & Marketing) elements of a business? Have you had prior experience restructuring commission structures? (Please provide as much detail as possible) Are you comfortable attending our London office 2/3 days per week? Select By checking this box, I agree to allow Exclaimer to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
08/02/2026
Full time
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place To Work USA About the opportunity Key responsibilities Act as the primary People Partner to Sales& Marketingleadership, building strong, trusted relationships and serving as a thought partner onorganizationaland people strategy. Embed the People function within the GTMorganization, ensuringpeoplepriorities are tightly aligned to commercial goals and growth plans. Coach and influence senior leaders to drive high performance, accountability, and effective leadershipbehaviorsacrossSales&Marketingteams. Lead the design, evaluation, and ongoing evolution of sales commission and incentive structures, ensuring they are fair, motivatin g, scalable, and aligned to businessobjectives. Partner closely with Sales Leadership, Finance, andRevOps to ensure commission plans drive the rightbehaviorsand support sustainable revenue growth. Support the implementation and governance of sales performance frameworks, including quota setting, role clarity, and performance expectations. Design and implementcareer pathways, progression frameworks, and competency models acrossSales & Marketingroles. Partner withGTMLeadership to define what "great" looks like at each level and ensure clear development routes for high performers. Enable talent reviews, succession planning, and targeted development plans for critical GTM roles. Lead and supportorganizationaldesign initiatives within GTM, including role design, team structures, and capacity planning. Partner with leaders through periods of growth, change, and transformation, ensuring clear communication and strong change management. Support workforce planning across regions (UK, USA, ROWincluding Netherlands & Australia), ensuring the GTMorganizationscales effectively. Embed performance enablement processes that drive clarity, accountability, and results within Sales& Marketingteams. Support leaders in setting effective goals and OKRs aligned to GTM strategy. Usepeopledata and insights to diagnose performance challenges and inform interventions that improve sales outcomes. Act as a trusted advisor on complex employee relations matters within GTM and Sales, ensuring pragmatic, commercial, andvalues-led outcomes. Foster a high-performance, feedback-rich culture whilemaintainingstrong engagement and retention across revenue-generating teams. Partner with leaders to role model Exclaimer's values and embed them into day-to-day Sales leadership practices. Work closely with Talent Acquisition to ensureGTMhiring aligns with capability needs, role clarity, and long-term growth plans. Collaborate with central People teams to deliver key peopleprogrammesand ensure consistency while allowing for GTM-specific nuance. Skills, knowledge, and expertise Deep experience as a Senior HRBP or People Partner , ideally within high-growth, B2B, SaaS, or commercial environments. Proven experience partnering with Sales andMarketingteams , with a strong understanding of how peoplepracticesimpact revenue performance. Hands-on experience designing or restructuring sales commission and incentive plans . Demonstrated success in implementing GTMcareer pathways, progression frameworks, and performance enablement processes . Strong commercial acumen, with the ability to balance people-first principles with business outcomes. Experience managing performance effectively, including the design and execution of Performance Improvement Plans (PIPs) that are fair, data-driven, and outcome-focused. Global experience as a HRBP including UK, US and ideally EMEA/APAC. Confidence influencing and challenging senior leaders with credibility and pragmatism. Excellent communication, coaching, and stakeholder management skills. Comfort working with ambiguity, change, and pace. At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood.Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know. Create a Job Alert Interested in building your career at Exclaimer? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How much GTM (Sales & Marketing) focused HR Business Partner experience have you had in your career so far? Please provide any examples of meaningful and measurable impact you have had as a business partner working with the GTM (Sales & Marketing) elements of a business? Have you had prior experience restructuring commission structures? (Please provide as much detail as possible) Are you comfortable attending our London office 2/3 days per week? Select By checking this box, I agree to allow Exclaimer to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
A high-growth SaaS company located in Greater London is seeking an HR Business Partner to support Sales & Marketing leadership. In this role, you will build strong relationships and align people strategies with business objectives. Candidates must have significant experience in HR roles within B2B environments and be comfortable collaborating with senior leaders. The role also involves designing commission structures and implementing career development frameworks within the organization.
08/02/2026
Full time
A high-growth SaaS company located in Greater London is seeking an HR Business Partner to support Sales & Marketing leadership. In this role, you will build strong relationships and align people strategies with business objectives. Candidates must have significant experience in HR roles within B2B environments and be comfortable collaborating with senior leaders. The role also involves designing commission structures and implementing career development frameworks within the organization.
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Not heard of us? We provide world class digital solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 60,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 300 employees worldwide with our primary offices based in Boston in the US, and London / Farnborough in the UK. We're officially Great Place To Work Certified Lead the delivery of work through multi disciplined teams. Work with the teams to align backlogs and set team level prioritization. Own the full delivery lifecycle, including backlog from scoping through to post deployment support. Ensure delivery practices support agility, transparency, and predictability across all workstreams. Monitor and manage risk, issues, and dependencies proactively across technical and business teams. Team leadership and performance enablement Line manage Business Analysts, supporting career development and engagement. Foster a culture of accountability, continuous improvement, and collaboration. Own and report on OKRs and KPIs relevant to engineering and delivery performance. Provide clear performance goals, regular feedback, and support to grow individual capability. Working with the Engineering Manager ensure resourcing, onboarding, and succession plans align with evolving delivery needs. Stakeholders and communication Translate complex delivery progress into clear updates for business and transformation leaders. Work closely with Business Partners, Architect, Engineering Manager and Business Analysts to align priorities and expectations. Facilitate cross team planning and communication to reduce silos and increase transparency. Escalate blockers early with solutions focused dialogue across stakeholders. Ensure teams follow structured SDLC practices, including CI/CD, testing, and code reviews. Promote standardisation of platforms, tools, and documentation across delivery streams. Partner with Solution Architects to align implementation with scalable design principles. Identify technical debt and lead initiatives to manage and reduce it over time. Delivery process optimisation Collaborate with Product, Architecture, and Enablement leads to align roadmaps with execution capacity. Use data and retrospectives to evolve sprint planning, estimation, and throughput. Track delivery metrics (velocity, burn downs, throughput) and act on insights. Standardise delivery templates, governance, and tooling to increase team efficiency. Skills, knowledge, and expertise Proven experience managing cross functional technical teams, including Software Engineers, Salesforce professionals, and Integration Engineers, with a track record of delivering complex programmes or transformation initiatives. Strong understanding of delivery methodologies (Agile, Scrum, Kanban, hybrid) and the ability to tailor approaches to suit team maturity, technical stack, and business priorities. Excellent stakeholder management and communication skills, with the ability to influence senior leaders and collaborate effectively across Product, Architecture, and Business Operations teams. Hands on knowledge of enterprise platforms such as Salesforce and MuleSoft, with the ability to guide technical teams while understanding the implications of decisions on scalability, integration, and business value. At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day to day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know.
03/02/2026
Full time
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Not heard of us? We provide world class digital solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 60,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 300 employees worldwide with our primary offices based in Boston in the US, and London / Farnborough in the UK. We're officially Great Place To Work Certified Lead the delivery of work through multi disciplined teams. Work with the teams to align backlogs and set team level prioritization. Own the full delivery lifecycle, including backlog from scoping through to post deployment support. Ensure delivery practices support agility, transparency, and predictability across all workstreams. Monitor and manage risk, issues, and dependencies proactively across technical and business teams. Team leadership and performance enablement Line manage Business Analysts, supporting career development and engagement. Foster a culture of accountability, continuous improvement, and collaboration. Own and report on OKRs and KPIs relevant to engineering and delivery performance. Provide clear performance goals, regular feedback, and support to grow individual capability. Working with the Engineering Manager ensure resourcing, onboarding, and succession plans align with evolving delivery needs. Stakeholders and communication Translate complex delivery progress into clear updates for business and transformation leaders. Work closely with Business Partners, Architect, Engineering Manager and Business Analysts to align priorities and expectations. Facilitate cross team planning and communication to reduce silos and increase transparency. Escalate blockers early with solutions focused dialogue across stakeholders. Ensure teams follow structured SDLC practices, including CI/CD, testing, and code reviews. Promote standardisation of platforms, tools, and documentation across delivery streams. Partner with Solution Architects to align implementation with scalable design principles. Identify technical debt and lead initiatives to manage and reduce it over time. Delivery process optimisation Collaborate with Product, Architecture, and Enablement leads to align roadmaps with execution capacity. Use data and retrospectives to evolve sprint planning, estimation, and throughput. Track delivery metrics (velocity, burn downs, throughput) and act on insights. Standardise delivery templates, governance, and tooling to increase team efficiency. Skills, knowledge, and expertise Proven experience managing cross functional technical teams, including Software Engineers, Salesforce professionals, and Integration Engineers, with a track record of delivering complex programmes or transformation initiatives. Strong understanding of delivery methodologies (Agile, Scrum, Kanban, hybrid) and the ability to tailor approaches to suit team maturity, technical stack, and business priorities. Excellent stakeholder management and communication skills, with the ability to influence senior leaders and collaborate effectively across Product, Architecture, and Business Operations teams. Hands on knowledge of enterprise platforms such as Salesforce and MuleSoft, with the ability to guide technical teams while understanding the implications of decisions on scalability, integration, and business value. At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day to day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know.
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place to Work USA About the opportunity Key responsibilities Support Exclaimer's hybrid infrastructure including on-premises systems, cloud platforms, and network connectivity across global sites. Assist with DNS management, certificate renewals, and business continuity documentation. Help manage device management platforms (Intune, Kandji) across Windows and macOS environments. Learn and develop scripting skills to automate routine tasks and improve consistency. Support IAM processes including SSO configuration, access requests, and Joiner-Mover-Leaver workflows. Assistwith licensing compliance for M365 and other key business systems. Act as second-line escalation for issues our MSP cannot resolve. Follow ITIL-aligned change and service management practices. Contribute to infrastructure projects, working with the IT Lead, InfoSec, and third-party partners. Skills, knowledge, and expertise Basic understanding of Windows and macOS environments, with some exposure to cloud platforms such as Azure or M365. Youdon'tneed deep experience, but you should be comfortable navigating these systems and keen to learn more. Familiarity with device management concepts or tools like Intune or Kandji. Homelab or personal project experience counts just as much as formal work experience at this level. Interest in scripting and automation using PowerShell, Bash, or similar. Youdon'tneed to be writing production code, but you should see the value in automating repetitive tasks and want to develop these skills. Foundational understanding of networking principles including DNS, DHCP, and basic troubleshooting. Enough to diagnose common issues and know when to elevate. A structured approach to problem-solving and a willingness to figure things out. You try to resolve issues yourself before escalating and you know when to put your hand up and ask for help. Genuine enthusiasm for IT and technology, with a desire to build a career in infrastructure and operations. At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day to day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know.
03/02/2026
Full time
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place to Work USA About the opportunity Key responsibilities Support Exclaimer's hybrid infrastructure including on-premises systems, cloud platforms, and network connectivity across global sites. Assist with DNS management, certificate renewals, and business continuity documentation. Help manage device management platforms (Intune, Kandji) across Windows and macOS environments. Learn and develop scripting skills to automate routine tasks and improve consistency. Support IAM processes including SSO configuration, access requests, and Joiner-Mover-Leaver workflows. Assistwith licensing compliance for M365 and other key business systems. Act as second-line escalation for issues our MSP cannot resolve. Follow ITIL-aligned change and service management practices. Contribute to infrastructure projects, working with the IT Lead, InfoSec, and third-party partners. Skills, knowledge, and expertise Basic understanding of Windows and macOS environments, with some exposure to cloud platforms such as Azure or M365. Youdon'tneed deep experience, but you should be comfortable navigating these systems and keen to learn more. Familiarity with device management concepts or tools like Intune or Kandji. Homelab or personal project experience counts just as much as formal work experience at this level. Interest in scripting and automation using PowerShell, Bash, or similar. Youdon'tneed to be writing production code, but you should see the value in automating repetitive tasks and want to develop these skills. Foundational understanding of networking principles including DNS, DHCP, and basic troubleshooting. Enough to diagnose common issues and know when to elevate. A structured approach to problem-solving and a willingness to figure things out. You try to resolve issues yourself before escalating and you know when to put your hand up and ask for help. Genuine enthusiasm for IT and technology, with a desire to build a career in infrastructure and operations. At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day to day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know.
A global SaaS company is seeking an experienced leader to manage delivery processes and cross-functional teams. This role involves overseeing project lifecycles, ensuring agility, and fostering a collaborative culture. The ideal candidate has a proven track record in managing technical teams and strong stakeholder communication skills. Competitive benefits and a commitment to inclusion are part of the offer.
03/02/2026
Full time
A global SaaS company is seeking an experienced leader to manage delivery processes and cross-functional teams. This role involves overseeing project lifecycles, ensuring agility, and fostering a collaborative culture. The ideal candidate has a proven track record in managing technical teams and strong stakeholder communication skills. Competitive benefits and a commitment to inclusion are part of the offer.
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place To Work USA About the opportunity Key responsibilities Support Exclaimer's hybrid infrastructure including on-premises systems, cloud platforms, and network connectivity across global sites. Assist with DNS management, certificate renewals, and business continuity documentation. Help manage device management platforms (Intune, Kandji) across Windows and macOS environments. Learn and develop scripting skills to automate routine tasks and improve consistency. Support IAM processes including SSO configuration, access requests, and Joiner-Mover-Leaver workflows. Assistwith licensing compliance for M365 and other key business systems. Act as second-line escalation for issues our MSP cannot resolve. Follow ITIL-aligned change and service management practices. Contribute to infrastructure projects, working with the IT Lead, InfoSec, and third-party partners. Skills, knowledge, and expertise Basic understanding of Windows and macOS environments, with some exposure to cloud platforms such as Azure or M365. Youdon'tneed deep experience, but you should be comfortable navigating these systems and keen to learn more. Familiarity with device management concepts or tools like Intune or Kandji. Homelab or personal project experience counts just as much as formal work experience at this level. Interest in scripting and automation using PowerShell, Bash, or similar. Youdon'tneed to be writing production code, but you should see the value in automating repetitive tasks and want to develop these skills. Foundational understanding of networking principles including DNS, DHCP, and basic troubleshooting. Enough to diagnose common issues and know when to escalate. A structured approach to problem-solving and a willingness to figure things out. You try to resolve issues yourself before escalating and you know when to put your hand up and ask for help. Genuine enthusiasm for IT and technology, with a desire to build a career in infrastructure and operations. At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood.Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know. Create a Job Alert Interested in building your career at Exclaimer? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Where are you currently based (city, country) and what is your preferred time zone? Do you require sponsorship to work in the country where this role is based? Select Please confirm your prior experience working with Intune or Kandji. Tell us about your knowledge of networking principles including DNS, DHCP, and basic troubleshooting. Are you able to attend our London office on a monthly basis? Select Please confirm your salary expectations in a new role? If you'd like to add your LinkedIn profile URL, enter it here: Do you require any reasonable adjustments to an in-person or remote interview process? Select We want everyone to feel comfortable and supported throughout the recruitment process. If you'd like to discuss any reasonable adjustments, please don't hesitate to get in touch with our team via While most of our first-stage interviews are held via video conference, we encourage in-person meetings for hybrid or on-site roles. This gives you a chance to see where you'd be working and meet the team. Rest assured, anything you choose to share with us will be treated confidentially and with respect. It will not influence our hiring decisions in any way. Our goal is to ensure a fair, accessible, and equitable recruitment experience for all. By checking this box, I agree to allow Exclaimer to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
02/02/2026
Full time
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place To Work USA About the opportunity Key responsibilities Support Exclaimer's hybrid infrastructure including on-premises systems, cloud platforms, and network connectivity across global sites. Assist with DNS management, certificate renewals, and business continuity documentation. Help manage device management platforms (Intune, Kandji) across Windows and macOS environments. Learn and develop scripting skills to automate routine tasks and improve consistency. Support IAM processes including SSO configuration, access requests, and Joiner-Mover-Leaver workflows. Assistwith licensing compliance for M365 and other key business systems. Act as second-line escalation for issues our MSP cannot resolve. Follow ITIL-aligned change and service management practices. Contribute to infrastructure projects, working with the IT Lead, InfoSec, and third-party partners. Skills, knowledge, and expertise Basic understanding of Windows and macOS environments, with some exposure to cloud platforms such as Azure or M365. Youdon'tneed deep experience, but you should be comfortable navigating these systems and keen to learn more. Familiarity with device management concepts or tools like Intune or Kandji. Homelab or personal project experience counts just as much as formal work experience at this level. Interest in scripting and automation using PowerShell, Bash, or similar. Youdon'tneed to be writing production code, but you should see the value in automating repetitive tasks and want to develop these skills. Foundational understanding of networking principles including DNS, DHCP, and basic troubleshooting. Enough to diagnose common issues and know when to escalate. A structured approach to problem-solving and a willingness to figure things out. You try to resolve issues yourself before escalating and you know when to put your hand up and ask for help. Genuine enthusiasm for IT and technology, with a desire to build a career in infrastructure and operations. At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood.Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know. Create a Job Alert Interested in building your career at Exclaimer? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Where are you currently based (city, country) and what is your preferred time zone? Do you require sponsorship to work in the country where this role is based? Select Please confirm your prior experience working with Intune or Kandji. Tell us about your knowledge of networking principles including DNS, DHCP, and basic troubleshooting. Are you able to attend our London office on a monthly basis? Select Please confirm your salary expectations in a new role? If you'd like to add your LinkedIn profile URL, enter it here: Do you require any reasonable adjustments to an in-person or remote interview process? Select We want everyone to feel comfortable and supported throughout the recruitment process. If you'd like to discuss any reasonable adjustments, please don't hesitate to get in touch with our team via While most of our first-stage interviews are held via video conference, we encourage in-person meetings for hybrid or on-site roles. This gives you a chance to see where you'd be working and meet the team. Rest assured, anything you choose to share with us will be treated confidentially and with respect. It will not influence our hiring decisions in any way. Our goal is to ensure a fair, accessible, and equitable recruitment experience for all. By checking this box, I agree to allow Exclaimer to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.