Sofico
Malvern, Worcestershire
As a Business Analyst, you are the bridge between business needs and technical solutions, transforming customer goals and challenges into structured business and functional requirements. Your role spans the full lifecycle of projects, from preparation and design to delivery and post-go-live support, ensuring solutions align with stakeholder expectations and industry standards. Your responsibilities will include: Business Process Analysis and Design: Mapping and analyzing current business processes and designing future-state processes. Developing and maintaining business process models. Proposing process improvements and assessing their organizational and technical impact. Requirements Gathering and Analysis: Identifying, analyzing, and translating stakeholder needs into structured requirements. Conducting workshops to refine and validate requirements with stakeholders and end users. Collaborating with stakeholders to define acceptance criteria and document user stories, acceptance criteria, and process flows. Assisting Product Owners at the customer side in managing and prioritizing the project backlog. Project Implementation and Support: Supporting solution delivery through validation of functional analyses, enhancement requests, and ticket resolutions. Participating in scrum ceremonies such as sprint planning, reviews, and retrospectives. Communicating project progress, changes, and challenges to stakeholders, providing regular reports. Refining requirements, assigning tasks to customers, and offering support on these. Gathering and mapping data, validating test cases, and preparing solution handovers. Product-Specific Context: Ensuring detailed documentation of product requirements, striving towards a generic fit. Acting as a liaison between business stakeholders and development teams to ensure alignment. Monitoring Business Needs: Following evolving business needs and anticipating their impact on systems and processes. Business Processes: Creating and maintaining updated business process models. Proposing process improvements and analyzing impact on organization and systems. Business Analysis Description: Identify, analyze, understand, and describe the needs and expectations of both customers and the business. Share Business Analysis with stakeholders: Prepare enhancement requests from a business perspective. Interact with end users, key users, and SMEs in requirements definition, refinement, and validation processes. Support the customer in validating functional analysis, change requests, managing handovers, and resolving tickets. Gather and structure information and data from the customer to submit to the Sofico/project team. Your skills and interest You are analytical, detail-oriented, and excel at translating complex business needs into actionable solutions. Your proactive approach ensures that processes and systems are efficient, aligned with industry trends, and scalable for future needs. Proven experience in business analysis, preferably in a tech-driven or software development environment. Experienced in business process modeling, and requirement elicitation and documentation. Strong stakeholder management and communication skills. Familiarity with Agile methodologies and experience in participating in Scrum ceremonies. Knowledge of industry trends, regulatory requirements, and emerging technologies. Ability to work collaboratively with diverse teams and maintain alignment across stakeholders. Experience with tools for process modeling, requirement tracking, and project management (e.g. Jira). What we offer International and multicultural company with over 30 years of operation and rapid growth. Clear career development opportunities, extensive onboarding program, and continuous learning. Modern state-of-the-art office that is easily accessible. Extensive salary package that includes a company car, a pension scheme, and medical insurance. Flexible office hours and opportunities to work from home up to 2 days per week. Team events such as after-work drinks, BBQ, family day, company weekend, etc.
As a Business Analyst, you are the bridge between business needs and technical solutions, transforming customer goals and challenges into structured business and functional requirements. Your role spans the full lifecycle of projects, from preparation and design to delivery and post-go-live support, ensuring solutions align with stakeholder expectations and industry standards. Your responsibilities will include: Business Process Analysis and Design: Mapping and analyzing current business processes and designing future-state processes. Developing and maintaining business process models. Proposing process improvements and assessing their organizational and technical impact. Requirements Gathering and Analysis: Identifying, analyzing, and translating stakeholder needs into structured requirements. Conducting workshops to refine and validate requirements with stakeholders and end users. Collaborating with stakeholders to define acceptance criteria and document user stories, acceptance criteria, and process flows. Assisting Product Owners at the customer side in managing and prioritizing the project backlog. Project Implementation and Support: Supporting solution delivery through validation of functional analyses, enhancement requests, and ticket resolutions. Participating in scrum ceremonies such as sprint planning, reviews, and retrospectives. Communicating project progress, changes, and challenges to stakeholders, providing regular reports. Refining requirements, assigning tasks to customers, and offering support on these. Gathering and mapping data, validating test cases, and preparing solution handovers. Product-Specific Context: Ensuring detailed documentation of product requirements, striving towards a generic fit. Acting as a liaison between business stakeholders and development teams to ensure alignment. Monitoring Business Needs: Following evolving business needs and anticipating their impact on systems and processes. Business Processes: Creating and maintaining updated business process models. Proposing process improvements and analyzing impact on organization and systems. Business Analysis Description: Identify, analyze, understand, and describe the needs and expectations of both customers and the business. Share Business Analysis with stakeholders: Prepare enhancement requests from a business perspective. Interact with end users, key users, and SMEs in requirements definition, refinement, and validation processes. Support the customer in validating functional analysis, change requests, managing handovers, and resolving tickets. Gather and structure information and data from the customer to submit to the Sofico/project team. Your skills and interest You are analytical, detail-oriented, and excel at translating complex business needs into actionable solutions. Your proactive approach ensures that processes and systems are efficient, aligned with industry trends, and scalable for future needs. Proven experience in business analysis, preferably in a tech-driven or software development environment. Experienced in business process modeling, and requirement elicitation and documentation. Strong stakeholder management and communication skills. Familiarity with Agile methodologies and experience in participating in Scrum ceremonies. Knowledge of industry trends, regulatory requirements, and emerging technologies. Ability to work collaboratively with diverse teams and maintain alignment across stakeholders. Experience with tools for process modeling, requirement tracking, and project management (e.g. Jira). What we offer International and multicultural company with over 30 years of operation and rapid growth. Clear career development opportunities, extensive onboarding program, and continuous learning. Modern state-of-the-art office that is easily accessible. Extensive salary package that includes a company car, a pension scheme, and medical insurance. Flexible office hours and opportunities to work from home up to 2 days per week. Team events such as after-work drinks, BBQ, family day, company weekend, etc.
Sofico
Malvern, Worcestershire
Overview As a Platform Engineer at Sofico, you'll contribute to modernizing critical infrastructure, scale a cloud-first platform, and deliver seamless experiences for leading automotive and mobility customers worldwide. Sofico is growing globally by staying agile, proactive, and always thinking ahead. Our people share that same mindset: innovative, collaborative, and never settling for "good enough." Responsibilities Designing, setting up, and managing environments and microservices (Kubernetes, Azure Cloud & on-prem). Through automation using Terraform, Ansible, and GitOps. Monitoring, troubleshooting, and maintaining environments for global customers. Supporting customers & other Sofico teams directly and providing technical consulting. Modernizing legacy components into scalable, cloud-native solutions. Sharing knowledge within the team and across Sofico. You'll join the Product Platform Operations Team, a close-knit group of 18 engineers across three time zones (JP, AU, EU, US). Though your direct teammates are remote, you'll have local colleagues in the UK office and strong virtual connections. The work is challenging, and that's what brings the team together, through daily collaboration, shared laughs, and unwavering support. Your interests and skills Customer interactions are second nature, you hop on a call, ask the right questions, and resolve the issues with clarity and care. You bring a sharp analytical mindset and a keen eye for detail, making complex problems feel manageable. It's important that you are driven by curiosity and have a love for learning, especially when it comes to exploring new technologies and improving systems. Thrives in a collaborative environment, always ready to support teammates and celebrate shared wins. Strong communicator, comfortable explaining infra topics to technical and non-technical audiences. Qualifications Proven experience with Kubernetes, Helm, and at least one cloud provider (Azure, AWS ). Familiar with Linux systems (& commands). Experience with databases (Oracle and/or MS SQL). Fluent in English, any other language is a plus. SC Clearance will be needed Nice to have Ansible, Podman/Docker, JBoss, Postgres, Flux, Reverse Proxies, Kafka, CI pipelines, HVR, microservice deployments, advanced Kubernetes concepts like operators, experience in delivering software artifacts to customers. We work with Jira and Confluence, experience is a plus. What we offer Extensive salary package including Company car Bonus system Medical insurance Hybrid working options We would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, while we strongly adhere to our horizontal and open company culture. You're in the drivers' seat of your own career, that's our motto. Your personal development is therefore paramount. During an extensive onboarding program of six months, we make you, with the support of your job coach, familiar with our product and the organization. You will continue to get opportunities to learn and develop yourself further. You're . At Sofico we are strong believers in the power of a good cup of coffee. Water or soft drinks are of course also on the menu. We love our team events. Think after-work drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company.
Overview As a Platform Engineer at Sofico, you'll contribute to modernizing critical infrastructure, scale a cloud-first platform, and deliver seamless experiences for leading automotive and mobility customers worldwide. Sofico is growing globally by staying agile, proactive, and always thinking ahead. Our people share that same mindset: innovative, collaborative, and never settling for "good enough." Responsibilities Designing, setting up, and managing environments and microservices (Kubernetes, Azure Cloud & on-prem). Through automation using Terraform, Ansible, and GitOps. Monitoring, troubleshooting, and maintaining environments for global customers. Supporting customers & other Sofico teams directly and providing technical consulting. Modernizing legacy components into scalable, cloud-native solutions. Sharing knowledge within the team and across Sofico. You'll join the Product Platform Operations Team, a close-knit group of 18 engineers across three time zones (JP, AU, EU, US). Though your direct teammates are remote, you'll have local colleagues in the UK office and strong virtual connections. The work is challenging, and that's what brings the team together, through daily collaboration, shared laughs, and unwavering support. Your interests and skills Customer interactions are second nature, you hop on a call, ask the right questions, and resolve the issues with clarity and care. You bring a sharp analytical mindset and a keen eye for detail, making complex problems feel manageable. It's important that you are driven by curiosity and have a love for learning, especially when it comes to exploring new technologies and improving systems. Thrives in a collaborative environment, always ready to support teammates and celebrate shared wins. Strong communicator, comfortable explaining infra topics to technical and non-technical audiences. Qualifications Proven experience with Kubernetes, Helm, and at least one cloud provider (Azure, AWS ). Familiar with Linux systems (& commands). Experience with databases (Oracle and/or MS SQL). Fluent in English, any other language is a plus. SC Clearance will be needed Nice to have Ansible, Podman/Docker, JBoss, Postgres, Flux, Reverse Proxies, Kafka, CI pipelines, HVR, microservice deployments, advanced Kubernetes concepts like operators, experience in delivering software artifacts to customers. We work with Jira and Confluence, experience is a plus. What we offer Extensive salary package including Company car Bonus system Medical insurance Hybrid working options We would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, while we strongly adhere to our horizontal and open company culture. You're in the drivers' seat of your own career, that's our motto. Your personal development is therefore paramount. During an extensive onboarding program of six months, we make you, with the support of your job coach, familiar with our product and the organization. You will continue to get opportunities to learn and develop yourself further. You're . At Sofico we are strong believers in the power of a good cup of coffee. Water or soft drinks are of course also on the menu. We love our team events. Think after-work drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company.