BritBox

BritBox is offering a Technical Delivery Summer Intern position in London to support their Technical Delivery function. The role involves coordinating the delivery of technical initiatives across various teams in a fast-paced environment. No prior experience is necessary, but a strong interest in technology and Agile methodologies is required. This internship presents an excellent opportunity for those looking to build foundational knowledge in delivery management and large-scale digital platforms.

Job Title: QA Manager Location: London Company: BritBox International Reporting to: SVP of Technology and Opearations Contract Type: Permenant Job Purpose: We are looking for a senior QA Manager to lead and scale our Quality Assurance function. Reporting to the SVP of Technology and Opearations, you will own the QA strategy across BritBox International's software development lifecycle, manage a team of 5-10 QA professionals, and be accountable for the quality of every release we ship to millions of viewers worldwide. This is not a traditional QA management role. We are seeking someone who is deeply hands on with AI powered testing and automation. Experience with agentic AI frameworks, large language models in a testing context, and tools like Claude Code is a core requirement. You will be expected to drive a step change in how we approach quality by embedding AI driven automation into every stage of our testing lifecycle. Responsibilities QA Leadership & Strategy Define and own the QA strategy for BritBox International, aligning quality objectives with product and engineering goals. Manage, mentor, and grow a team of 5-10 QA engineers across manual and automated testing disciplines. Establish and track quality metrics (defect density, test coverage, escape rates, mean time to detect) and report on quality health to senior leadership. Act as the primary point of contact for all QA aspects of releases, coordinating resources across internal teams and external partners. Champion a quality first culture across the organisation, embedding QA best practices into Agile/Scrum delivery workflows. AI Driven Test Automation (Essential) Design and implement an AI first test automation strategy using agentic frameworks and LLM powered tools such as Claude Code, Playwright agents, and similar technologies. Build and orchestrate multi agent QA architectures - leveraging specialised AI agents for test planning, test generation, test execution, self healing scripts, and defect triage. Drive adoption of AI assisted test case generation, reducing manual effort and increasing coverage across web, mobile, and connected TV platforms. Evaluate, integrate, and maintain AI/ML tooling within the CI/CD pipeline, ensuring automated quality gates are robust and reliable. Stay current with the rapidly evolving AI testing landscape and bring forward innovations that give BritBox a competitive edge (e.g., autonomous test agents, agentic orchestration, self healing test suites). Technical QA & Delivery Oversee end to end testing across functional, regression, performance, and exploratory testing disciplines. Collaborate closely with engineering, product, and DevOps teams to integrate quality checkpoints into CI/CD pipelines. Define and maintain test automation frameworks using industry standard tools (e.g., Playwright, Cypress, Selenium) augmented by AI capabilities. Ensure comprehensive test coverage for multi platform experiences including web, iOS, Android, and connected TV (Roku, Fire TV, Samsung, Apple TV, etc.). Manage defect lifecycles, root cause analysis, and continuous improvement initiatives to reduce regression and production incidents. Process & Governance Develop and maintain QA documentation, including test strategies, test plans, and quality standards. Establish governance around AI tool usage in testing, including prompt engineering best practices, agent guardrails, and output validation processes. Drive continuous improvement through retrospectives, data driven insights, and industry benchmarking. Knowledge and Experience Must Have Experience in software quality assurance, with experience in a QA management or leadership role. Proven hands on experience with AI driven testing tools and agentic frameworks - including but not limited to Claude Code, LLM powered test generation, Playwright agents, or equivalent AI native QA tooling. This is a core requirement. Strong understanding of agentic AI architectures and how to apply them in a QA context (multi agent orchestration, self healing tests, AI assisted triage). Demonstrated experience building and leading QA teams of 5+ people in an Agile/Scrum environment. Deep expertise in test automation frameworks (Playwright, Cypress, Selenium, or similar) and CI/CD integration. Strong technical background with proficiency in at least one programming/scripting language (Python, JavaScript/TypeScript, or similar). Knowledge of prompt engineering and fine tuning LLM outputs for QA use cases. Experience with API testing, performance testing, and cross platform testing (web, mobile, connected TV). Excellent understanding of the software development lifecycle and modern delivery practices. Nice to Have Experience in the media, entertainment, or streaming/OTT industry. Familiarity with cloud infrastructure (AWS, GCP) and containerised environments. Experience with accessibility testing and compliance standards. Contributions to open source QA or AI testing tools/frameworks. ISTQB or equivalent QA certification. What we're looking for in a Person A forward thinking leader who sees AI not as a buzzword but as a practical, transformative tool for quality engineering. Someone who thrives in a fast paced, evolving environment and is comfortable with ambiguity. A strong communicator who can translate technical QA concepts for non technical stakeholders. A team builder who invests in growing people and fostering a collaborative, psychologically safe team culture. Genuine curiosity and a continuous learning mindset - particularly around emerging AI and automation technologies. Our Values Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them. This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.

Job Title: Technical Delivery Summer Intern Location: London Company: BritBox International Reporting to: Senior Portfolio Development Manager Contract Type: Full Time / 3 month FTC Function - Product, Tech & Data About Us Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver. Born from the BBC, we're on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square-and we're just getting started! Now, here's where you come in: if you're passionate about entertainment, thrive in a fast-paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere. Job Purpose Support the Technical Delivery function in coordinating the delivery of initiatives across the portfolio. The role provides exposure to how streaming products are built, tested, and released, working across technical architecture, product, engineering, development and QA to help ensure reliable and timely delivery of features and improvements. The internship is designed to build foundational knowledge of delivery management, Agile practices, and large-scale digital platforms. Responsibilities Assist in tracking delivery of technical projects, ensuring tasks are progressing in line with agreed timelines and priorities. Support coordination across multiple teams (e.g. frontend, backend, video playback, payments) to maintain alignment and visibility. Help identify delivery risks or blockers and expedite escalation where appropriate. Contribute to Agile ceremonies such as stand ups, sprint planning, and retrospectives. Maintain project documentation, status updates, and reporting for stakeholders. Support quality and release processes, ensuring changes are properly tracked and communicated. Assist in preparing updates and insights for stakeholders, translating technical progress into clear summaries. Knowledge and Experience Strong interest in technology, digital products, or streaming platforms (SVOD). Basic understanding of software development concepts and delivery lifecycles. Awareness of Agile methodologies such as Scrum or Kanban. Familiarity with common technologies such as APIs, cloud platforms, or mobile/web applications is beneficial but not required. Interest in how large scale platforms maintain reliability and performance. Good organisational and communication skills, with the ability to work across different teams. Analytical mindset with a willingness to learn and engage with technical concepts. No prior professional experience required, though relevant academic or personal projects are advantageous. Our Values Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them. This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.

BritBox is seeking a Technical Architect Summer Intern in London for a 3-month full-time role. Join our Architecture team to define technical standards and contribute to live technology problems. You will own design tasks, test systems, and support proof-of-concept work. Ideal candidates are passionate about technology, have built applications or scripts, and are interested in AI tools and cloud technologies. This is a great opportunity to gain real-world experience in a dynamic streaming environment.

Job Title: Technical architect Summer Intern Location: London Company: BritBox International Reporting to: Principal Engineering Contract Type: Full Time / 3 month FTC Team Functions: Product, Tech & Data About Us Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver. Born from the BBC, we're on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small, but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square-and we're just getting started! Now, here's where you come in: if you're passionate about entertainment, thrive in a fast paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere. Job Purpose You'll be joining BritBox International's Architecture team - a small, hands on group that shapes how the company's technology is built and evolves. We define technical standards, evaluate new technologies, run proof of concepts, and make sure the right design decisions are made before they become expensive problems. AI tools, cloud infrastructure, streaming technology, and developer experience are all in our world. This isn't a shadowing role. You'll contribute to real work, get exposure to how a global streaming platform thinks about technology at scale, and leave with tangible experience you can talk about. Responsibilities Take ownership of focused design or validation tasks - we'll scope them well, but you'll drive them. Test and challenge the behaviour of systems and architectures, documenting what you find. Collect and analyse data to support technical decisions and design reviews. Build small scripts or tools to support proof of concept work. Contribute to technical documentation that the wider team actually uses. Work alongside architects on live technology problems - ask questions, push back, bring ideas. Knowledge and Experience You've built something - an app, a script, a side project, a university assignment. We care more about that than your CV title. You have a genuine interest in how technology works at a systems level: APIs, cloud, networking, or how streaming platforms deliver content. AI tools excite you - you use them, experiment with them, and think about how they fit into real workflows. AWS or any cloud platform experience is a bonus, not a requirement. You're comfortable with uncertainty and willing to figure things out - that's most of what architecture actually is. Our Values Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them. This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.