A customer-focused technology firm in the UK is seeking a Project Manager / Delivery Manager to support their growth. This role entails engaging with customers to understand project delivery needs, leading workshops, and managing project plans. Candidates must possess strong communication skills, experience with CCaaS applications, and project management expertise. The position may involve national and international travel as part of a dynamic team delivering complex projects. The role offers full-time employment with competitive opportunities for professional growth.
03/02/2026
Full time
A customer-focused technology firm in the UK is seeking a Project Manager / Delivery Manager to support their growth. This role entails engaging with customers to understand project delivery needs, leading workshops, and managing project plans. Candidates must possess strong communication skills, experience with CCaaS applications, and project management expertise. The position may involve national and international travel as part of a dynamic team delivering complex projects. The role offers full-time employment with competitive opportunities for professional growth.
A cloud solutions provider in Central London seeks a Consultant for a 6-month fixed-term contract with potential for permanent employment. Candidates should have over 5 years of IT experience, with at least 2 years in a senior support role. Responsibilities include delivering cloud solutions and supporting pre-sales processes. The role supports hybrid work conditions and requires strong communication and technical skills. Microsoft certifications are highly beneficial.
03/02/2026
Full time
A cloud solutions provider in Central London seeks a Consultant for a 6-month fixed-term contract with potential for permanent employment. Candidates should have over 5 years of IT experience, with at least 2 years in a senior support role. Responsibilities include delivering cloud solutions and supporting pre-sales processes. The role supports hybrid work conditions and requires strong communication and technical skills. Microsoft certifications are highly beneficial.
Please note: 6 Months Fixed Term Contract role with high chance of converting to permanent employment About Us Launched in July 2020, the Kerv Group is a next-generation 'customer-first, cloud-first' provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the merger of five highly successful organisations. Transform provides innovative infrastructure solutions and managed services. If you join us you will be part of a company that is growing quickly in areas that are a focus for every business across the globe.We are proud of the frank and honest relationships we have with our clients and our continued ability to deliver what we say we will do. About the Role The role of our Consultants is to create and deliver leading cloud, virtualisation and security solutions for our clients. This will encompass a variety of tasks throughout a project lifecycle including pre-sales, analysis & design, implementation, documentation and technical escalation support for our Managed Services Teams. Key Responsibilities: Take responsibility for the technical delivery of allocated consultancy projects, projects differ in size/ usually 2-4 projects at a time, including Microsoft InTune deployments, Azure migrations, and Microsoft 365 transitions ensuring solutions align with customer requirements and security best practices. Maintain continuous personal and professional development to keep pace with evolving Microsoft technologies, cloud services, and security landscapes, participating in training provided by, or through, the business. Support the Pre-Sales team by providing technical input, solution designs, and security considerations to help build robust and competitive customer proposals. Likely less than 5% of the role. Proactively identify opportunities for service improvement, new technologies, and enhanced security approaches, both internally and for customer environments. Represent the business professionally in customer meetings, workshops, and presentations, demonstrating strong technical knowledge and consultancy skills. Assist in building and maintaining relationships with sales teams and technology vendors, aligning customer needs with appropriate Microsoft and security solutions. Participate in service transition activities, ensuring smooth handover of projects into managed and security services, including documentation and knowledge transfer. Maintain a proactive, professional, and customer focused approach, with excellent communication skills across telephone, virtual, and face to face engagements. Develop specialism in at least one Tier 1 Microsoft product area (e.g. Intune, Azure, Entra ID, Microsoft 365, or Security) and hold or work towards relevant vendor certifications. Demonstrate ongoing experience in consultancy, service delivery, project management, and service transition within cloud and security focused environments. Communicate effectively with stakeholders at all business levels, from technical teams to senior leadership, translating complex technical concepts into clear business outcomes. All about You Education: A Bachelor's degree in Information Technology, Computer Science, or a related discipline is desirable; however, equivalent practical experience and relevant industry certifications are equally valued. Microsoft certifications (such as Azure, Microsoft 365, Intune, or Security) are highly beneficial, along with other recognised qualifications (e.g. networking or infrastructure certifications). Experience: Minimum of 5 years of experience in IT, with at least 2 years in a 3rd line support role or equivalent within an MSP or similar environment Skills: Proficiency in troubleshooting hardware, software, and network issues Strong knowledge of operating systems (e.g., Windows, macOS) and network protocols (e.g., TCP/IP) Experience with Active Directory, user management, and security permissions Excellent problem solving abilities and attention to detail Strong communication skills to interact with clients and explain technical concepts clearly Ability to work independently and collaboratively in a team environment Technical Expertise: Deep understanding of IT principles and practices, with the ability to apply them to complex issues. Prioritisation: Management of your various workloads to ensure priority issues are dealt with appropriately and in a timely fashion. Client Focus: Strong client facing skills, with the ability to understand and address client needs effectively Leadership: Ability to mentor and inspire junior engineers, fostering a collaborative and innovative work environment Adaptability: Flexibility to adapt to changing technologies and industry trends Working Conditions: Environment: Hybrid working (1-2 days a week) in the office in Central London (Liverpool St.) Travel: Occasional travel may be required for client meetings, site visits and conferences. Start: ASAP Location United Kingdom Job Type Fixed Term Contract Application Closing Date 31st March 2026
03/02/2026
Full time
Please note: 6 Months Fixed Term Contract role with high chance of converting to permanent employment About Us Launched in July 2020, the Kerv Group is a next-generation 'customer-first, cloud-first' provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the merger of five highly successful organisations. Transform provides innovative infrastructure solutions and managed services. If you join us you will be part of a company that is growing quickly in areas that are a focus for every business across the globe.We are proud of the frank and honest relationships we have with our clients and our continued ability to deliver what we say we will do. About the Role The role of our Consultants is to create and deliver leading cloud, virtualisation and security solutions for our clients. This will encompass a variety of tasks throughout a project lifecycle including pre-sales, analysis & design, implementation, documentation and technical escalation support for our Managed Services Teams. Key Responsibilities: Take responsibility for the technical delivery of allocated consultancy projects, projects differ in size/ usually 2-4 projects at a time, including Microsoft InTune deployments, Azure migrations, and Microsoft 365 transitions ensuring solutions align with customer requirements and security best practices. Maintain continuous personal and professional development to keep pace with evolving Microsoft technologies, cloud services, and security landscapes, participating in training provided by, or through, the business. Support the Pre-Sales team by providing technical input, solution designs, and security considerations to help build robust and competitive customer proposals. Likely less than 5% of the role. Proactively identify opportunities for service improvement, new technologies, and enhanced security approaches, both internally and for customer environments. Represent the business professionally in customer meetings, workshops, and presentations, demonstrating strong technical knowledge and consultancy skills. Assist in building and maintaining relationships with sales teams and technology vendors, aligning customer needs with appropriate Microsoft and security solutions. Participate in service transition activities, ensuring smooth handover of projects into managed and security services, including documentation and knowledge transfer. Maintain a proactive, professional, and customer focused approach, with excellent communication skills across telephone, virtual, and face to face engagements. Develop specialism in at least one Tier 1 Microsoft product area (e.g. Intune, Azure, Entra ID, Microsoft 365, or Security) and hold or work towards relevant vendor certifications. Demonstrate ongoing experience in consultancy, service delivery, project management, and service transition within cloud and security focused environments. Communicate effectively with stakeholders at all business levels, from technical teams to senior leadership, translating complex technical concepts into clear business outcomes. All about You Education: A Bachelor's degree in Information Technology, Computer Science, or a related discipline is desirable; however, equivalent practical experience and relevant industry certifications are equally valued. Microsoft certifications (such as Azure, Microsoft 365, Intune, or Security) are highly beneficial, along with other recognised qualifications (e.g. networking or infrastructure certifications). Experience: Minimum of 5 years of experience in IT, with at least 2 years in a 3rd line support role or equivalent within an MSP or similar environment Skills: Proficiency in troubleshooting hardware, software, and network issues Strong knowledge of operating systems (e.g., Windows, macOS) and network protocols (e.g., TCP/IP) Experience with Active Directory, user management, and security permissions Excellent problem solving abilities and attention to detail Strong communication skills to interact with clients and explain technical concepts clearly Ability to work independently and collaboratively in a team environment Technical Expertise: Deep understanding of IT principles and practices, with the ability to apply them to complex issues. Prioritisation: Management of your various workloads to ensure priority issues are dealt with appropriately and in a timely fashion. Client Focus: Strong client facing skills, with the ability to understand and address client needs effectively Leadership: Ability to mentor and inspire junior engineers, fostering a collaborative and innovative work environment Adaptability: Flexibility to adapt to changing technologies and industry trends Working Conditions: Environment: Hybrid working (1-2 days a week) in the office in Central London (Liverpool St.) Travel: Occasional travel may be required for client meetings, site visits and conferences. Start: ASAP Location United Kingdom Job Type Fixed Term Contract Application Closing Date 31st March 2026
Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office as and when required and / or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: A politically tuned, programme delivery wizard who can establish and control several streams of work across multi-year engagements; balancing the needs of each work stream against the programme objectives and stakeholder needs. You'll be responsible for running your programme and project teams and reporting into the Delivery Management leadership team and the operational board on programme status. All backgrounds will always be considered and experience here is far more important, we're really open to Programme Managers that have a solid transferable background looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects and programmes, with a blend of agile and waterfall approaches as appropriate. We're looking for someone that will take responsibility for their programmes, as well as rescue and turnaround projects that have hit a roadblock (it happens occasionally!) This is also a line management position with responsibility for the pastoral care and career development of a small number of our amazing Delivery Managers and Scrum Masters. Required Experience: Creating and maintaining the environment in which the programme will succeed Making sure programmes, workstreams and projects are delivered beyond expectations Managing short- and long-term objectives and ensuring programmes track against these milestones. Establishing and operating governance structures within programmes to ensure effective decision making and robust assurance. Managing senior stakeholders both within Kerv Digital and our clients. Reporting programme status to the Kerv Digital Leadership Team and the client. Meeting customers, listening carefully and understanding their business Working with on/off-shore development/implementation teams Managing programme and project cost and time tracking Identifying and delivering change control and upsell Wrestling detailed requirements and designs into an implementable plan Managing an agile development process, directly and indirectly through our delivery managers and scrum masters Line management of a small team Ability to step into a project that needs to be reset, working with the stakeholders and the project team to turn things around Other tasks as reasonably requested (yes, our lawyers asked for that one) Related Attributes: happiest working under their own direction, but fully supported when needed an obvious attention to detail, we want you to obsess about the little things! an escalation handler, able to achieve win-win outcomes by utilising the skills across the team ability to work effectively with remote teams in India/ UK ability to work flexibly to deliver on-time to tight timescales What we can do for you: We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility we're a family first organisation,and if the work gets done,you can work when and where very you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech, you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don't just build ground breaking technology - we build future. Location United Kingdom Job Type Full Time Application Closing Date 31st January 2026
03/02/2026
Full time
Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office as and when required and / or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: A politically tuned, programme delivery wizard who can establish and control several streams of work across multi-year engagements; balancing the needs of each work stream against the programme objectives and stakeholder needs. You'll be responsible for running your programme and project teams and reporting into the Delivery Management leadership team and the operational board on programme status. All backgrounds will always be considered and experience here is far more important, we're really open to Programme Managers that have a solid transferable background looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects and programmes, with a blend of agile and waterfall approaches as appropriate. We're looking for someone that will take responsibility for their programmes, as well as rescue and turnaround projects that have hit a roadblock (it happens occasionally!) This is also a line management position with responsibility for the pastoral care and career development of a small number of our amazing Delivery Managers and Scrum Masters. Required Experience: Creating and maintaining the environment in which the programme will succeed Making sure programmes, workstreams and projects are delivered beyond expectations Managing short- and long-term objectives and ensuring programmes track against these milestones. Establishing and operating governance structures within programmes to ensure effective decision making and robust assurance. Managing senior stakeholders both within Kerv Digital and our clients. Reporting programme status to the Kerv Digital Leadership Team and the client. Meeting customers, listening carefully and understanding their business Working with on/off-shore development/implementation teams Managing programme and project cost and time tracking Identifying and delivering change control and upsell Wrestling detailed requirements and designs into an implementable plan Managing an agile development process, directly and indirectly through our delivery managers and scrum masters Line management of a small team Ability to step into a project that needs to be reset, working with the stakeholders and the project team to turn things around Other tasks as reasonably requested (yes, our lawyers asked for that one) Related Attributes: happiest working under their own direction, but fully supported when needed an obvious attention to detail, we want you to obsess about the little things! an escalation handler, able to achieve win-win outcomes by utilising the skills across the team ability to work effectively with remote teams in India/ UK ability to work flexibly to deliver on-time to tight timescales What we can do for you: We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility we're a family first organisation,and if the work gets done,you can work when and where very you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech, you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don't just build ground breaking technology - we build future. Location United Kingdom Job Type Full Time Application Closing Date 31st January 2026
Where the job is based: Hybrid(home-based&with occasional working atKervDigitalofficeas and when required and / or a requirement to attend client site whenrequiredto meet project needs) KervDigital UK Office:UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. AtKervDigital,we'renot just another tech company.We'rethe problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform,DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London toBangalore,we'rea proud member of theKervGroup - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care of the technical wizardry on each project, along with a talented team of front and backend developers with support from the Technical Directors and Commercial Managers to boot. All backgrounds will always be considered and experience here is far more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Pro-Code Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage the Scrum ceremonies is essential. Required Experience: Meeting customers, listening carefully and understanding their business Creating and maintaining the environment in which the project will succeed Working with on/off-shore development/implementation teams Establishing and operating governance structures within projects to ensure effective decision making and robust assurance Managing project cost base and time tracking Identifying and delivering change control and project upsell Wrestling detailed requirements and designs into an implementable plan Managing an agile development process, including stewarding planning sessions, scrums and show and tell Reporting project status to the Kerv Digital Leadership Team and the client, effectively managing stakeholder expectations Software, Digital or IT Project Management using a structured Agile approach Excellent written and presentation skills, the ability to think on feet and make decisions Other tasks as reasonably requested (yes, our lawyers asked for that one) We're also looking for people that fit how we work, which is something like; happiest working under their own direction, but fully supported when needed an obvious attention to detail, we want you to obsess about the little things! an escalation handler, able to achieve win-win outcomes by utilising the skills across the team ability to work effectively with remote teams in India/ UK ability to work flexibly to deliver on-time to tight timescales What we can do for you: Real Flexibility-we'rea family first organisation,andifthe work gets done,you can workwhen and whereveryou want.A healthyapproach for most of our teamsseems to besplittingthree ways between home, customersitesand the office. Awesome Environment-all ofouremployeeswill tell you that we foster aneasy goingenvironment,areexperts at whatwedo and care deeply about whatwework on,and the company was startedspecificallytofind a way for people totake more enjoyment fromtheir work. Interesting Work- these days most of our customers are household namesand many of our projects havean important impact on the world around us. The kind of things we do regularly includeworking withnot-for-profitstotransform how theyleveragetechnology, workingwithpublic bodiestoshapedigitalservicesandworking withtop tierprivateentitiesto bringgenuinely new andmeaningful productsand servicesto market. Great Benefits- all the usual suspects and then some.Some highlights include ourchoose-your-own tech approach to end-user devices, wellstockedcupboardswithtastygoodies(we'rea food first company too), excellent professional development support including frequent in-house training for tech. youcan'tgettrained on anywhere else andprivate healthcare. Fulldisclosure;somebenefits can onlybe provided afterprobation. Recognition & Growth- Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part ofKervDigital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at KervDigital, where we don't just build ground breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews Location United Kingdom Job Type Full Time Application Closing Date 28th February 2026 Apply today
03/02/2026
Full time
Where the job is based: Hybrid(home-based&with occasional working atKervDigitalofficeas and when required and / or a requirement to attend client site whenrequiredto meet project needs) KervDigital UK Office:UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. AtKervDigital,we'renot just another tech company.We'rethe problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform,DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London toBangalore,we'rea proud member of theKervGroup - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care of the technical wizardry on each project, along with a talented team of front and backend developers with support from the Technical Directors and Commercial Managers to boot. All backgrounds will always be considered and experience here is far more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Pro-Code Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage the Scrum ceremonies is essential. Required Experience: Meeting customers, listening carefully and understanding their business Creating and maintaining the environment in which the project will succeed Working with on/off-shore development/implementation teams Establishing and operating governance structures within projects to ensure effective decision making and robust assurance Managing project cost base and time tracking Identifying and delivering change control and project upsell Wrestling detailed requirements and designs into an implementable plan Managing an agile development process, including stewarding planning sessions, scrums and show and tell Reporting project status to the Kerv Digital Leadership Team and the client, effectively managing stakeholder expectations Software, Digital or IT Project Management using a structured Agile approach Excellent written and presentation skills, the ability to think on feet and make decisions Other tasks as reasonably requested (yes, our lawyers asked for that one) We're also looking for people that fit how we work, which is something like; happiest working under their own direction, but fully supported when needed an obvious attention to detail, we want you to obsess about the little things! an escalation handler, able to achieve win-win outcomes by utilising the skills across the team ability to work effectively with remote teams in India/ UK ability to work flexibly to deliver on-time to tight timescales What we can do for you: Real Flexibility-we'rea family first organisation,andifthe work gets done,you can workwhen and whereveryou want.A healthyapproach for most of our teamsseems to besplittingthree ways between home, customersitesand the office. Awesome Environment-all ofouremployeeswill tell you that we foster aneasy goingenvironment,areexperts at whatwedo and care deeply about whatwework on,and the company was startedspecificallytofind a way for people totake more enjoyment fromtheir work. Interesting Work- these days most of our customers are household namesand many of our projects havean important impact on the world around us. The kind of things we do regularly includeworking withnot-for-profitstotransform how theyleveragetechnology, workingwithpublic bodiestoshapedigitalservicesandworking withtop tierprivateentitiesto bringgenuinely new andmeaningful productsand servicesto market. Great Benefits- all the usual suspects and then some.Some highlights include ourchoose-your-own tech approach to end-user devices, wellstockedcupboardswithtastygoodies(we'rea food first company too), excellent professional development support including frequent in-house training for tech. youcan'tgettrained on anywhere else andprivate healthcare. Fulldisclosure;somebenefits can onlybe provided afterprobation. Recognition & Growth- Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part ofKervDigital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at KervDigital, where we don't just build ground breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews Location United Kingdom Job Type Full Time Application Closing Date 28th February 2026 Apply today
Senior Business Development Manager - CCaaS Please note: this is a hybrid working role which will require to attend an office in Richmond (TW9), Occasional Client Visit and Home working. About Us At Kerv, we leverage the power of technology to help our customers stay ahead. We do this through our brilliant people who focus relentlessly on the customer and their needs, delivering world-class cloud solutions, AI and digital transformation. One of our practices is Kerv Experience who are experts in customer experience and deliver this through our Elite Partner status with Genesys. If you join us, you will be part of a company that is growing quickly in areas that are a focus for every business across the globe. We are proud of the customer first approach we take and our continued ability to deliver tangible business impacts for our customers through the deployment of innovative AI powered CX technologies. About the Role We are looking for an experienced sales professional, with a demonstrable success record within a similar technical solution sales role selling CCaaS, CX or AI led solutions to the mid and enterprise market. The Senior Business Development Manager is responsible for identifying, developing, and closing new logo opportunities for AI driven Contact Centre as a Service (CCaaS) platforms, with a primary focus on solutions such as Genesys Cloud. You will engage with mid market and enterprise organisations to help them modernise customer engagement using cloud, AI, and data driven contact centre technologies. This role requires strong consultative selling skills, experience navigating complex buying groups, and the ability to articulate the value of AI enabled customer experience transformation. You Part to Play New Business Development Identify, prospect, and qualify new sales opportunities within target industries and accounts Build and maintain a healthy pipeline of new logo opportunities aligned to sales targets Create and execute account penetration strategies for mid market and enterprise customers Position AI driven CCaaS solutions (e.g. Genesys Cloud) addressing customer business outcomes such as CX improvement, cost optimisation, workforce efficiency, and digital transformation Run discovery sessions to understand customer challenges and present tailored solutions in collaboration with Kerv pre sales, solution architects and product teams Deal Management Own the end to end sales cycle from initial engagement through to contract close Develop compelling business cases, proposals, and ROI justifications include clear business outcomes for customers Negotiate commercial terms and manage governance, procurement, and legal processes alongside Kerv teams Stakeholder Engagement Build trusted relationships with senior stakeholders within prospects and customers Collaborate closely with Kerv marketing, pre sales, professional services, and product teams to best position Kerv Maintain strong knowledge of the CCaaS market, competitors, and emerging AI trends Demonstrate thought leadership around cloud migration, AI automation, and customer experience strategy Consistently achieve and exceed revenue and maintain targets All about You Proven experience in new business sales within enterprise or mid market technology Strong background selling complex SaaS or cloud solutions Experience selling CCaaS, UCaaS, CRM, CX, or AI led platforms Track record of consistently achieving or exceeding new business sales targets Excellent discovery, presentation, and negotiation skills Ability to communicate complex technical and AI concepts in clear business language Ability to articulate complex solutions and deliver compelling business cases to senior stakeholders Experience selling Genesys Cloud or a competitive CCaaS product
03/02/2026
Full time
Senior Business Development Manager - CCaaS Please note: this is a hybrid working role which will require to attend an office in Richmond (TW9), Occasional Client Visit and Home working. About Us At Kerv, we leverage the power of technology to help our customers stay ahead. We do this through our brilliant people who focus relentlessly on the customer and their needs, delivering world-class cloud solutions, AI and digital transformation. One of our practices is Kerv Experience who are experts in customer experience and deliver this through our Elite Partner status with Genesys. If you join us, you will be part of a company that is growing quickly in areas that are a focus for every business across the globe. We are proud of the customer first approach we take and our continued ability to deliver tangible business impacts for our customers through the deployment of innovative AI powered CX technologies. About the Role We are looking for an experienced sales professional, with a demonstrable success record within a similar technical solution sales role selling CCaaS, CX or AI led solutions to the mid and enterprise market. The Senior Business Development Manager is responsible for identifying, developing, and closing new logo opportunities for AI driven Contact Centre as a Service (CCaaS) platforms, with a primary focus on solutions such as Genesys Cloud. You will engage with mid market and enterprise organisations to help them modernise customer engagement using cloud, AI, and data driven contact centre technologies. This role requires strong consultative selling skills, experience navigating complex buying groups, and the ability to articulate the value of AI enabled customer experience transformation. You Part to Play New Business Development Identify, prospect, and qualify new sales opportunities within target industries and accounts Build and maintain a healthy pipeline of new logo opportunities aligned to sales targets Create and execute account penetration strategies for mid market and enterprise customers Position AI driven CCaaS solutions (e.g. Genesys Cloud) addressing customer business outcomes such as CX improvement, cost optimisation, workforce efficiency, and digital transformation Run discovery sessions to understand customer challenges and present tailored solutions in collaboration with Kerv pre sales, solution architects and product teams Deal Management Own the end to end sales cycle from initial engagement through to contract close Develop compelling business cases, proposals, and ROI justifications include clear business outcomes for customers Negotiate commercial terms and manage governance, procurement, and legal processes alongside Kerv teams Stakeholder Engagement Build trusted relationships with senior stakeholders within prospects and customers Collaborate closely with Kerv marketing, pre sales, professional services, and product teams to best position Kerv Maintain strong knowledge of the CCaaS market, competitors, and emerging AI trends Demonstrate thought leadership around cloud migration, AI automation, and customer experience strategy Consistently achieve and exceed revenue and maintain targets All about You Proven experience in new business sales within enterprise or mid market technology Strong background selling complex SaaS or cloud solutions Experience selling CCaaS, UCaaS, CRM, CX, or AI led platforms Track record of consistently achieving or exceeding new business sales targets Excellent discovery, presentation, and negotiation skills Ability to communicate complex technical and AI concepts in clear business language Ability to articulate complex solutions and deliver compelling business cases to senior stakeholders Experience selling Genesys Cloud or a competitive CCaaS product
A next-generation technology provider is seeking a remote Back-End Developer in the UK to support a major new project. The successful candidate will focus on delivering software for customers in a team environment. Strong expertise in .NET, C#, and SQL is essential, along with knowledge in Docker and AWS technologies. The role offers the chance to contribute to high-availability software solutions and engage in innovative projects over the coming years.
03/02/2026
Full time
A next-generation technology provider is seeking a remote Back-End Developer in the UK to support a major new project. The successful candidate will focus on delivering software for customers in a team environment. Strong expertise in .NET, C#, and SQL is essential, along with knowledge in Docker and AWS technologies. The role offers the chance to contribute to high-availability software solutions and engage in innovative projects over the coming years.
Launched in July 2020, the Kerv Group is a next-generation 'customer-first, cloud-first' provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the acquisition of ten highly successful organisations, we are now over 900 employees. About the Role As a result of growth in the business, we have a need for a Project Manager / Delivery Manager. The role is customer facing, and will involve: Understanding and documenting customer requirements Estimating and validating the effort required to deliver projects Agreeing the Ways of Working with customers Running regular Governance meetings Ensuring clear and accurate project reporting Delivering projects defined by the agreed Statement of Work and in line with the approved project plan Your Part to Play Project / Delivery Managers are primarily tasked with on-boarding new customers by managing the configuration of GenesysCloud to meet the customer's stated requirements. Our installations range in size and complexity including many household names. Our customers are predominantly based in the UK, however there is a growing number of international clients and therefore a degree of national and international travel may be necessary. You will: Ensure effective handover to project delivery from the sales team, ensuring key documentation has been completed. Including an accurate order, a comprehensive and any customer constraints in terms or resource or timescales Coordinate customer engagement via kick-off and discovery meetings Lead the workshops to identify, detail and document customer requirements Build project plan based on user requirements and services to be procured / delivered Work with the client and coordinate internal teams to schedule work and ensure that projects remain on track Run regular project governance meetings and work with clients and key stakeholders to keep them up-to-date with project progress Managing change to prevent un-documented scope creep Maintain RAID logs and ensure that any critical risks or issues are escalated to relevant managers in a timely manner Plan and lead the go-live activity Coordinate the hand over of projects to support once delivered Contribute to the continuous improvement of Kerv's customer engagement and project delivery practices All about You You must: Have excellent communication skills Have knowledge and experience of CCaaS applications preferably GenesysCloud Prepare clear documentation to team standards Have experience of of Prince II and AGILE project management methodologies, preferably certified. Strong interpersonal skills needed to manage the customer and partner organisations Have delivered more than 3 successful projects You should ideally also have: Experience of deploying IT or communication systems into contact centre environments. Exposure to VoIP systems and/or services Experience of the Atlassian suite of services eg JIRA Location United Kingdom Job Type Full Time Application Closing Date 30th April 2026
03/02/2026
Full time
Launched in July 2020, the Kerv Group is a next-generation 'customer-first, cloud-first' provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the acquisition of ten highly successful organisations, we are now over 900 employees. About the Role As a result of growth in the business, we have a need for a Project Manager / Delivery Manager. The role is customer facing, and will involve: Understanding and documenting customer requirements Estimating and validating the effort required to deliver projects Agreeing the Ways of Working with customers Running regular Governance meetings Ensuring clear and accurate project reporting Delivering projects defined by the agreed Statement of Work and in line with the approved project plan Your Part to Play Project / Delivery Managers are primarily tasked with on-boarding new customers by managing the configuration of GenesysCloud to meet the customer's stated requirements. Our installations range in size and complexity including many household names. Our customers are predominantly based in the UK, however there is a growing number of international clients and therefore a degree of national and international travel may be necessary. You will: Ensure effective handover to project delivery from the sales team, ensuring key documentation has been completed. Including an accurate order, a comprehensive and any customer constraints in terms or resource or timescales Coordinate customer engagement via kick-off and discovery meetings Lead the workshops to identify, detail and document customer requirements Build project plan based on user requirements and services to be procured / delivered Work with the client and coordinate internal teams to schedule work and ensure that projects remain on track Run regular project governance meetings and work with clients and key stakeholders to keep them up-to-date with project progress Managing change to prevent un-documented scope creep Maintain RAID logs and ensure that any critical risks or issues are escalated to relevant managers in a timely manner Plan and lead the go-live activity Coordinate the hand over of projects to support once delivered Contribute to the continuous improvement of Kerv's customer engagement and project delivery practices All about You You must: Have excellent communication skills Have knowledge and experience of CCaaS applications preferably GenesysCloud Prepare clear documentation to team standards Have experience of of Prince II and AGILE project management methodologies, preferably certified. Strong interpersonal skills needed to manage the customer and partner organisations Have delivered more than 3 successful projects You should ideally also have: Experience of deploying IT or communication systems into contact centre environments. Exposure to VoIP systems and/or services Experience of the Atlassian suite of services eg JIRA Location United Kingdom Job Type Full Time Application Closing Date 30th April 2026
Please note: The role is remote based but due to customer demands the candidate must be based in the UK. About Us Launched in July 2020, Kerv is a next-generation 'customer-first, cloud-first' provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the merger with a number of highly successful organisations. One of those organisations is Kerv Experience who live and breathe customer engagement. Every day, we create and implement award-winning, omnichannel cloud based solutions to help our customers deliver industry-leading customer experience. At Kerv Experience we know that implementing a new CX platform is a big deal - that comes with big challenges. That's why our expert team is flexible. We're ready to help our customers every step of the way with a fully responsive, risk-free approach, that's built around them. We help our customers leverage the power of GenesysCloud alongside our own technology, such as CXTranslate. We are a Genesys Gold partner and have been the EMEA Genesys Cloud Partner of the Year for a number of years. About the Role As a result of acquiring a major new customer, we need a Back-End Developer to help us deliver a multi-year project. The role fits inside the "CX Products Team", who develop and maintain a variety of different products that integrate with Genesys, and who also implement custom software for customers. This role will focus on delivering software for the needs of a major new customer, over the next 7+ years. There will also be opportunities to work on other CX Products. The software deliverables encompass a wide range of software projects, from data extraction and visualisation to working with LLMs and implementing AI decision and review processes, and integrating with third-party systems. All software will have extremely high availability targets, and must be designed, implemented and architected to be resilient, with no single point of failure and a focus on quality and detail. You will work as part of a small team, currently consisting of 10 others, working together to design and implement new features, identify and fix defects, and deliver real business value - via working software - to customers. Your part to play As part of the team, you will work with the Product Owner and Technical Lead to deliver new features, and support the rest of the Project Team when needed. You will contribute towards the technical design of products with the Product Director and the rest of the team. This includes conducting and organising research on the best way to achieve a particular technical goal, understanding customers' business requirements, and providing timescale estimates. All about you You must have: Experience with .NET, C# and a good understanding of SQL. Knowledge on how to build and deploy docker containers, particularly in AWS. Some experience of Cloud hosting technologies, particularly using Amazon Web Services ie. AWS ECR/ECS/EC2/RDS Ideally you will also have: Experience of call centres and an understanding of telephony
03/02/2026
Full time
Please note: The role is remote based but due to customer demands the candidate must be based in the UK. About Us Launched in July 2020, Kerv is a next-generation 'customer-first, cloud-first' provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the merger with a number of highly successful organisations. One of those organisations is Kerv Experience who live and breathe customer engagement. Every day, we create and implement award-winning, omnichannel cloud based solutions to help our customers deliver industry-leading customer experience. At Kerv Experience we know that implementing a new CX platform is a big deal - that comes with big challenges. That's why our expert team is flexible. We're ready to help our customers every step of the way with a fully responsive, risk-free approach, that's built around them. We help our customers leverage the power of GenesysCloud alongside our own technology, such as CXTranslate. We are a Genesys Gold partner and have been the EMEA Genesys Cloud Partner of the Year for a number of years. About the Role As a result of acquiring a major new customer, we need a Back-End Developer to help us deliver a multi-year project. The role fits inside the "CX Products Team", who develop and maintain a variety of different products that integrate with Genesys, and who also implement custom software for customers. This role will focus on delivering software for the needs of a major new customer, over the next 7+ years. There will also be opportunities to work on other CX Products. The software deliverables encompass a wide range of software projects, from data extraction and visualisation to working with LLMs and implementing AI decision and review processes, and integrating with third-party systems. All software will have extremely high availability targets, and must be designed, implemented and architected to be resilient, with no single point of failure and a focus on quality and detail. You will work as part of a small team, currently consisting of 10 others, working together to design and implement new features, identify and fix defects, and deliver real business value - via working software - to customers. Your part to play As part of the team, you will work with the Product Owner and Technical Lead to deliver new features, and support the rest of the Project Team when needed. You will contribute towards the technical design of products with the Product Director and the rest of the team. This includes conducting and organising research on the best way to achieve a particular technical goal, understanding customers' business requirements, and providing timescale estimates. All about you You must have: Experience with .NET, C# and a good understanding of SQL. Knowledge on how to build and deploy docker containers, particularly in AWS. Some experience of Cloud hosting technologies, particularly using Amazon Web Services ie. AWS ECR/ECS/EC2/RDS Ideally you will also have: Experience of call centres and an understanding of telephony
Test Automation Engineer (British Citizen & eligible for SC) THIS ROLE REQUIRES BRITISH CITIZENSHIP & ELIGIBILITY FOR SC CLEARANCE Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office and when required and/or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Job Description We are seeking a highly skilled Test Automation Engineer who has a solid foundation in manual testing, that extends into being a skilled and competent automation tester, with a proven breadth and depth of experience, to join our growing team to ensure the quality and reliability of the projects we deliver to our clients. You will bring in excess of 3 years of experience in manual testing and in excess of 3 years in test automation. You will be responsible for creating and executing manual and automated testing of Microsoft Dynamics & Power Platform solutions within our projects. You will be involved in the maintenance and evolution of our automation frameworks and test suites, applying best practice standards to all you do. Automation could be at any application or integration layer and your skills need to be adaptable to select the most appropriate and efficient way to test. We have seen an increase in the number of solutions and projects with an AI capability, so you must have some knowledge and exposure to the capabilities of AI, how it can be used to benefit testing and automated testing as well as how to carry out testing of AI solutions and the ability to integrate that into an automation capability. Key Responsibilities Develop and execute automated testing of Microsoft Dynamics & Power Platform solutions to identify and document defects Carry out manual test case creation and execution Conduct manual and automated API testing to ensure seamless integration and functionality Manual and automated accessibility testing Collaborate with team members to understand requirements and design test cases Report and track defects, and work with the development team to resolve issues Participate in test planning, estimation, and risk analysis activities Maintenance and continuous improvement of our test automation frameworks, strategies, processes and methodologies Predominantly work remotely with the willingness and capability to attend meetings & workshops as required, which may be at Kerv offices or client sites Required Experience Minimum of 3 years' experience in manual testing Minimum of 3 years' experience in automated testing at all levels, across a range of technologies and applications being tested ISTQB Certification (Foundation or Advanced) Manual and automated testing experience of Microsoft Dynamics and Power Platform solutions Familiar with test and bug management tools and processes, ideally Azure Dev Ops (ADO) Hands on experience with API testing Experience with test automation frameworks design, implementation and maintenance Familiarity with Scrum methodology and how testing and test automation activities fit in Must have worked on Behavioural Driven Development (BDD) or Test Driven Development (TDD) or Acceptance Test Driven Development (ATDD) methodology Ability to develop automated functional tests, which exercise the UI, API and DB layers. Highly delivery focused Experience working in UK public sector projects, carrying out testing activities required of the role Technology & Knowledge Capabilities Playwright Cucumber Accessibility Automation using Axe or similar GitHub Actions / GitHub commands PowerShell Script - Deployment Tasks Microsoft Dynamics Applications & Portal Pages Strong understanding of software testing principles and methodologies Strong understanding and practical application of principles of test automation and automation strategies and approaches Proficiency in writing and executing manual test cases and test scripts Test planning and estimation in a SCRUM methodology Strong communication and collaboration abilities Attention to detail and a commitment to quality Analytical and proactive in their approach to testing and problem solving Capable of engaging at all levels with customers Preferred Attributes Happiest working under their own direction and initiative, but fully supported when needed Willing and happy to adapt and embrace opportunities to help colleagues Attention to detail, we want you to obsess about the little things! Ability to work effectively with remote teams with geographical and time zone differences Ability to work flexibly to deliver on time to tight timescales Benefits We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: RealFlexibility - we're a family first organisation, and if the work gets done, you can work when and where you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment - all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with non profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. You can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - Recognised as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don't just build ground breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews. Location United Kingdom Job Type Full Time Application Closing Date 28th February 2026 Apply today Interested in applying? Please submit your application via our careers portal.
03/02/2026
Full time
Test Automation Engineer (British Citizen & eligible for SC) THIS ROLE REQUIRES BRITISH CITIZENSHIP & ELIGIBILITY FOR SC CLEARANCE Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office and when required and/or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Job Description We are seeking a highly skilled Test Automation Engineer who has a solid foundation in manual testing, that extends into being a skilled and competent automation tester, with a proven breadth and depth of experience, to join our growing team to ensure the quality and reliability of the projects we deliver to our clients. You will bring in excess of 3 years of experience in manual testing and in excess of 3 years in test automation. You will be responsible for creating and executing manual and automated testing of Microsoft Dynamics & Power Platform solutions within our projects. You will be involved in the maintenance and evolution of our automation frameworks and test suites, applying best practice standards to all you do. Automation could be at any application or integration layer and your skills need to be adaptable to select the most appropriate and efficient way to test. We have seen an increase in the number of solutions and projects with an AI capability, so you must have some knowledge and exposure to the capabilities of AI, how it can be used to benefit testing and automated testing as well as how to carry out testing of AI solutions and the ability to integrate that into an automation capability. Key Responsibilities Develop and execute automated testing of Microsoft Dynamics & Power Platform solutions to identify and document defects Carry out manual test case creation and execution Conduct manual and automated API testing to ensure seamless integration and functionality Manual and automated accessibility testing Collaborate with team members to understand requirements and design test cases Report and track defects, and work with the development team to resolve issues Participate in test planning, estimation, and risk analysis activities Maintenance and continuous improvement of our test automation frameworks, strategies, processes and methodologies Predominantly work remotely with the willingness and capability to attend meetings & workshops as required, which may be at Kerv offices or client sites Required Experience Minimum of 3 years' experience in manual testing Minimum of 3 years' experience in automated testing at all levels, across a range of technologies and applications being tested ISTQB Certification (Foundation or Advanced) Manual and automated testing experience of Microsoft Dynamics and Power Platform solutions Familiar with test and bug management tools and processes, ideally Azure Dev Ops (ADO) Hands on experience with API testing Experience with test automation frameworks design, implementation and maintenance Familiarity with Scrum methodology and how testing and test automation activities fit in Must have worked on Behavioural Driven Development (BDD) or Test Driven Development (TDD) or Acceptance Test Driven Development (ATDD) methodology Ability to develop automated functional tests, which exercise the UI, API and DB layers. Highly delivery focused Experience working in UK public sector projects, carrying out testing activities required of the role Technology & Knowledge Capabilities Playwright Cucumber Accessibility Automation using Axe or similar GitHub Actions / GitHub commands PowerShell Script - Deployment Tasks Microsoft Dynamics Applications & Portal Pages Strong understanding of software testing principles and methodologies Strong understanding and practical application of principles of test automation and automation strategies and approaches Proficiency in writing and executing manual test cases and test scripts Test planning and estimation in a SCRUM methodology Strong communication and collaboration abilities Attention to detail and a commitment to quality Analytical and proactive in their approach to testing and problem solving Capable of engaging at all levels with customers Preferred Attributes Happiest working under their own direction and initiative, but fully supported when needed Willing and happy to adapt and embrace opportunities to help colleagues Attention to detail, we want you to obsess about the little things! Ability to work effectively with remote teams with geographical and time zone differences Ability to work flexibly to deliver on time to tight timescales Benefits We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: RealFlexibility - we're a family first organisation, and if the work gets done, you can work when and where you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment - all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with non profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. You can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - Recognised as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don't just build ground breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews. Location United Kingdom Job Type Full Time Application Closing Date 28th February 2026 Apply today Interested in applying? Please submit your application via our careers portal.
A leading technology consultancy in Birmingham is seeking a Test Automation Engineer. This role requires at least 3 years of experience in manual and automated testing, particularly with Microsoft Dynamics and Power Platform solutions. You will create and execute testing processes while collaborating with a dynamic team. This position offers a hybrid work model, promoting flexibility. Join the company recognized for its excellent culture and growth opportunities, where your contributions drive impactful projects.
03/02/2026
Full time
A leading technology consultancy in Birmingham is seeking a Test Automation Engineer. This role requires at least 3 years of experience in manual and automated testing, particularly with Microsoft Dynamics and Power Platform solutions. You will create and execute testing processes while collaborating with a dynamic team. This position offers a hybrid work model, promoting flexibility. Join the company recognized for its excellent culture and growth opportunities, where your contributions drive impactful projects.
A leading cloud-first technology provider is looking for a QA Automation Specialist to join their CX Products Team. This remote role, requiring UK residency, focuses on delivering automated testing solutions for software projects including data extraction and IVR systems. The ideal candidate will have experience with automated web-based testing frameworks and be able to collaborate with the Product Owner and team to ensure high-quality deliveries. Join a vibrant team dedicated to achieving successful business outcomes with high-availability software.
03/02/2026
Full time
A leading cloud-first technology provider is looking for a QA Automation Specialist to join their CX Products Team. This remote role, requiring UK residency, focuses on delivering automated testing solutions for software projects including data extraction and IVR systems. The ideal candidate will have experience with automated web-based testing frameworks and be able to collaborate with the Product Owner and team to ensure high-quality deliveries. Join a vibrant team dedicated to achieving successful business outcomes with high-availability software.
A customer-first technology provider in the United Kingdom is seeking a Front-End Developer to contribute to a multi-year project. The role involves delivering software solutions and collaborating with a small team to implement new features while focusing on quality and detail. Candidates should have knowledge of Docker and experience with AWS technologies. This position offers an opportunity to work on diverse projects over several years, enhancing customer engagement through bespoke solutions.
03/02/2026
Full time
A customer-first technology provider in the United Kingdom is seeking a Front-End Developer to contribute to a multi-year project. The role involves delivering software solutions and collaborating with a small team to implement new features while focusing on quality and detail. Candidates should have knowledge of Docker and experience with AWS technologies. This position offers an opportunity to work on diverse projects over several years, enhancing customer engagement through bespoke solutions.
A dynamic technology consultancy in the UK is seeking an Agile Delivery Owner to oversee software and digital project management. The ideal candidate will need to have proven skills in managing projects within various technologies and foster strong stakeholder relationships. Proficient Agile management and excellent communication skills are essential. This role offers a flexible work environment and the chance to make a significant impact through innovative digital solutions.
03/02/2026
Full time
A dynamic technology consultancy in the UK is seeking an Agile Delivery Owner to oversee software and digital project management. The ideal candidate will need to have proven skills in managing projects within various technologies and foster strong stakeholder relationships. Proficient Agile management and excellent communication skills are essential. This role offers a flexible work environment and the chance to make a significant impact through innovative digital solutions.
Please note: The role is remote based but due to customer demands the candidate must be based in the UK. About Us Launched in July 2020, Kerv is a next-generation 'customer-first, cloud-first' provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the merger with a number of highly successful organisations. One of those organisations is Kerv Experience who live and breathe customer engagement. Every day, we create and implement award-winning, omnichannel cloud based solutions to help our customers deliver industry-leading customer experience. At Kerv Experience we know that implementing a new CX platform is a big deal - that comes with big challenges. That's why our expert team is flexible. We're ready to help our customers every step of the way with a fully responsive, risk-free approach, that's built around them. We help our customers leverage the power of GenesysCloud alongside our own technology, such as CXTranslate. We are a Genesys Gold partner and have been the EMEA Genesys Cloud Partner of the Year for a number of years. About the Role As a result of acquiring a major new customer, we need a Front-End Developer to help us deliver a multi-year project. The role fits inside the "CX Products Team", who develop and maintain a variety of different products that integrate with Genesys, and who also implement custom software for customers. This role will focus on delivering software for the needs of a major new customer, over the next 7+ years. There will also be opportunities to work on other CX Products. The software deliverables encompass a wide range of software projects, from bespoke dashboard and data visualisation tools, to product enhancement and integration with third-party systems. They will require careful UI and UX design and implementation, and a focus on quality and detail. You will work as part of a small team, currently consisting of 10 others, working together to design and implement new features, identify and fix defects, and deliver real business value to customers. Your part to play As part of a new team, you will work with the Product Owner and Technical Lead to deliver new features, and support the rest of the Project Team when needed. You will contribute towards the technical design of products with the Product Director and the rest of the team. This includes conducting and organising research on the best way to achieve a particular technical goal, understanding customers' business requirements, and providing timescale estimates. All about you You must have Knowledge on how to build and deploy docker containers Some experience of Cloud hosting technologies, particularly using Amazon Web Services ie. AWS ECR/ECS/EC2/RDS Ideally you will also have: Experience of call centres and an understanding of telephony
02/02/2026
Full time
Please note: The role is remote based but due to customer demands the candidate must be based in the UK. About Us Launched in July 2020, Kerv is a next-generation 'customer-first, cloud-first' provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the merger with a number of highly successful organisations. One of those organisations is Kerv Experience who live and breathe customer engagement. Every day, we create and implement award-winning, omnichannel cloud based solutions to help our customers deliver industry-leading customer experience. At Kerv Experience we know that implementing a new CX platform is a big deal - that comes with big challenges. That's why our expert team is flexible. We're ready to help our customers every step of the way with a fully responsive, risk-free approach, that's built around them. We help our customers leverage the power of GenesysCloud alongside our own technology, such as CXTranslate. We are a Genesys Gold partner and have been the EMEA Genesys Cloud Partner of the Year for a number of years. About the Role As a result of acquiring a major new customer, we need a Front-End Developer to help us deliver a multi-year project. The role fits inside the "CX Products Team", who develop and maintain a variety of different products that integrate with Genesys, and who also implement custom software for customers. This role will focus on delivering software for the needs of a major new customer, over the next 7+ years. There will also be opportunities to work on other CX Products. The software deliverables encompass a wide range of software projects, from bespoke dashboard and data visualisation tools, to product enhancement and integration with third-party systems. They will require careful UI and UX design and implementation, and a focus on quality and detail. You will work as part of a small team, currently consisting of 10 others, working together to design and implement new features, identify and fix defects, and deliver real business value to customers. Your part to play As part of a new team, you will work with the Product Owner and Technical Lead to deliver new features, and support the rest of the Project Team when needed. You will contribute towards the technical design of products with the Product Director and the rest of the team. This includes conducting and organising research on the best way to achieve a particular technical goal, understanding customers' business requirements, and providing timescale estimates. All about you You must have Knowledge on how to build and deploy docker containers Some experience of Cloud hosting technologies, particularly using Amazon Web Services ie. AWS ECR/ECS/EC2/RDS Ideally you will also have: Experience of call centres and an understanding of telephony
Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients while driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always. We are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Immerse yourself in an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking leaders. The role / Who we are looking for: Transform our clients with effective technical end to end delivery. Design and iterate on technical solutions which match the desired architectural landscape. "Hands on" leadership with regards to coding, leading by example and working to ensure the team is aligned and understands why not just what. Work with the Delivery Manager to continually iterate and improve ways of working, helping to develop the team and ensure the quality and pace of the objectives. Lead on technical discussions. Own constructing "best practice" and sharing that within the team. Be a key part of Kerv's technical leadership, helping shape the future of the company. Lead on communications with the client and any partners. Communicate with our clients throughout the development process. Ensure the team delivers high standards of code quality, through peer review, in team mentoring, etc. Agile, both in the delivery methodology and in ability to technically react. Champion the principles of accessibility (never deliberately excluding anyone). Skills & Experience: Demonstrable and proven experience in full stack applications (incl. working knowledge of a range of technologies such as React, Node.js and TypeScript and .Net). Experience with Azure/AWS and ARM/terraform/bicep templates including dev and deployment of supporting cloud infrastructure (incl. pipelines). Strong experience of continuous integration processes and pipelines. Excellent, in depth understanding of BDD, TDD and SOLID principles. In depth experience in rock solid Object Oriented programming, enterprise integration skills and microservice architecture skills. Extensive experience utilising multiple technologies to support the architectural design and team (e.g. Java, .Net, Node.js, C#, React, Angular, Spring, Kubernetes & Docker and Mobile experience). Love clean code, love helping others achieve it. A good understanding of WCAG 2.2 would be preferable. Excellent verbal and written English skills. Personal attributes Passionate about tech. Keen to share that passion with their colleagues and clients. Able to "speak geek" the ability to articulate technical concepts to non technical people in a way they understand. Organised and able to manage your own and others' workloads. Professional attributes Experienced enough to be able to size up / estimate work and help others to do the same. Familiar with the public sector (preferable). Experience working as / for a partner (preferable). Experience working with senior people within clients. We are also looking for people that fit how we work, which is something like; happiest working under their own direction, but fully supported when needed. an obvious attention to detail, we want you to obsess about the little things! an escalation handler, able to achieve win win outcomes by utilising the skills across the team. ability to work effectively with remote colleagues in other countries. ability to work flexibly to deliver on time to tight timescales. What we can do for you: We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees. Real Flexibility - we're a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment - all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not for profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - Recognised as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Don't take our word for it though, check out our impartial Glass Door reviews Location: United Kingdom Job Type: Full Time Application Closing Date: 31st March 2026
02/02/2026
Full time
Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients while driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always. We are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Immerse yourself in an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking leaders. The role / Who we are looking for: Transform our clients with effective technical end to end delivery. Design and iterate on technical solutions which match the desired architectural landscape. "Hands on" leadership with regards to coding, leading by example and working to ensure the team is aligned and understands why not just what. Work with the Delivery Manager to continually iterate and improve ways of working, helping to develop the team and ensure the quality and pace of the objectives. Lead on technical discussions. Own constructing "best practice" and sharing that within the team. Be a key part of Kerv's technical leadership, helping shape the future of the company. Lead on communications with the client and any partners. Communicate with our clients throughout the development process. Ensure the team delivers high standards of code quality, through peer review, in team mentoring, etc. Agile, both in the delivery methodology and in ability to technically react. Champion the principles of accessibility (never deliberately excluding anyone). Skills & Experience: Demonstrable and proven experience in full stack applications (incl. working knowledge of a range of technologies such as React, Node.js and TypeScript and .Net). Experience with Azure/AWS and ARM/terraform/bicep templates including dev and deployment of supporting cloud infrastructure (incl. pipelines). Strong experience of continuous integration processes and pipelines. Excellent, in depth understanding of BDD, TDD and SOLID principles. In depth experience in rock solid Object Oriented programming, enterprise integration skills and microservice architecture skills. Extensive experience utilising multiple technologies to support the architectural design and team (e.g. Java, .Net, Node.js, C#, React, Angular, Spring, Kubernetes & Docker and Mobile experience). Love clean code, love helping others achieve it. A good understanding of WCAG 2.2 would be preferable. Excellent verbal and written English skills. Personal attributes Passionate about tech. Keen to share that passion with their colleagues and clients. Able to "speak geek" the ability to articulate technical concepts to non technical people in a way they understand. Organised and able to manage your own and others' workloads. Professional attributes Experienced enough to be able to size up / estimate work and help others to do the same. Familiar with the public sector (preferable). Experience working as / for a partner (preferable). Experience working with senior people within clients. We are also looking for people that fit how we work, which is something like; happiest working under their own direction, but fully supported when needed. an obvious attention to detail, we want you to obsess about the little things! an escalation handler, able to achieve win win outcomes by utilising the skills across the team. ability to work effectively with remote colleagues in other countries. ability to work flexibly to deliver on time to tight timescales. What we can do for you: We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees. Real Flexibility - we're a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment - all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not for profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - Recognised as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Don't take our word for it though, check out our impartial Glass Door reviews Location: United Kingdom Job Type: Full Time Application Closing Date: 31st March 2026