Fraud Data AnalystApplylocations: Cross Countrytime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 30, 2026 (13 days left to apply)job requisition id: JR032354 Fraud Data Analyst Location: Multistory, Birmingham (Please note this role is primarily office based) Salary: £37kThis role brings an exciting opportunity for the right candidate to join our growing Fraud Team. Reporting into the Fraud Manager, we are looking for an experienced data analyst to provide insights and track new and emerging trends to protect CrossCountry's revenue through the prevention and detection of fraudulent activity across our network. Purpose of job The purpose of the Fraud Data Analyst is to proactively explore fraud-related risks to CrossCountry through effective data analysis. Using a variety of data sources, the postholder will identify fraudulent activity across the network, including both individual cases and wider trends or patterns.The role will support the Revenue Protection and Anti-Fraud strategy by providing insight into revenue risks, identifying opportunities for intervention, and evidencing the impact of anti-fraud initiatives. Principal Accountabilities • Support the Revenue Protection and Fraud team in the delivery of the Revenue Protection and Anti-Fraud strategy. • Use analytics to identify fraud risk and support the mitigation of revenue loss. • Evidence revenue recovered or generated as a result of analytical insight and recommendations. • Manipulate and analyse complex datasets from multiple sources. • Identify fraudulent travel behaviour by individuals and develop subject profiles for investigation. • Identify routes, locations, and processes at risk from fraudulent activity. • Highlight and quantify weaknesses in current processes and controls. • Produce insightful, accurate, and easy-to-interpret reporting for Senior Managers and wider stakeholders. • Work closely with internal departments and external partners, including other Train Operating Companies, to support fraud prevention initiatives. • Keep up to date with industry trends, emerging threats, and analytical techniques. • Undertake any other duties that are appropriate to this role, including ad-hoc analysis as required. Essential: • Strong analytical and problem-solving skills. • Experience of working with complex datasets and drawing meaningful insights. • Ability to communicate findings clearly to a range of stakeholders. • Experience in reporting, data visualisation, or dashboard creation. • Excellent working knowledge of Microsoft Office, particularly Excel. • Ability to manage workload and prioritise effectively. • High level of attention to detail and accuracy. • Ability to work independently and as part of a team. Desirable: • Experience within fraud, revenue protection, or a regulated environment. • Knowledge of data analysis tools (e.g. SQL, VBA, Power BI). • Understanding of fraud patterns and risk indicators. • Experience working with transport or rail industry data.To apply for this role, please submit your CV by Thursday 30th July 2026. Please note, the successful applicant will be required to attend a medical and have a DBS check carried out.
20/07/2026
Full time
Fraud Data AnalystApplylocations: Cross Countrytime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 30, 2026 (13 days left to apply)job requisition id: JR032354 Fraud Data Analyst Location: Multistory, Birmingham (Please note this role is primarily office based) Salary: £37kThis role brings an exciting opportunity for the right candidate to join our growing Fraud Team. Reporting into the Fraud Manager, we are looking for an experienced data analyst to provide insights and track new and emerging trends to protect CrossCountry's revenue through the prevention and detection of fraudulent activity across our network. Purpose of job The purpose of the Fraud Data Analyst is to proactively explore fraud-related risks to CrossCountry through effective data analysis. Using a variety of data sources, the postholder will identify fraudulent activity across the network, including both individual cases and wider trends or patterns.The role will support the Revenue Protection and Anti-Fraud strategy by providing insight into revenue risks, identifying opportunities for intervention, and evidencing the impact of anti-fraud initiatives. Principal Accountabilities • Support the Revenue Protection and Fraud team in the delivery of the Revenue Protection and Anti-Fraud strategy. • Use analytics to identify fraud risk and support the mitigation of revenue loss. • Evidence revenue recovered or generated as a result of analytical insight and recommendations. • Manipulate and analyse complex datasets from multiple sources. • Identify fraudulent travel behaviour by individuals and develop subject profiles for investigation. • Identify routes, locations, and processes at risk from fraudulent activity. • Highlight and quantify weaknesses in current processes and controls. • Produce insightful, accurate, and easy-to-interpret reporting for Senior Managers and wider stakeholders. • Work closely with internal departments and external partners, including other Train Operating Companies, to support fraud prevention initiatives. • Keep up to date with industry trends, emerging threats, and analytical techniques. • Undertake any other duties that are appropriate to this role, including ad-hoc analysis as required. Essential: • Strong analytical and problem-solving skills. • Experience of working with complex datasets and drawing meaningful insights. • Ability to communicate findings clearly to a range of stakeholders. • Experience in reporting, data visualisation, or dashboard creation. • Excellent working knowledge of Microsoft Office, particularly Excel. • Ability to manage workload and prioritise effectively. • High level of attention to detail and accuracy. • Ability to work independently and as part of a team. Desirable: • Experience within fraud, revenue protection, or a regulated environment. • Knowledge of data analysis tools (e.g. SQL, VBA, Power BI). • Understanding of fraud patterns and risk indicators. • Experience working with transport or rail industry data.To apply for this role, please submit your CV by Thursday 30th July 2026. Please note, the successful applicant will be required to attend a medical and have a DBS check carried out.
CrossCountry in Birmingham is seeking a Fraud Data Analyst to join the growing Fraud Team. Reporting to the Fraud Manager, you will provide data-driven insights to prevent and detect fraudulent activity across the network. You will manipulate complex datasets, identify fraud patterns, and deliver clear reporting for senior managers, collaborating with internal teams and rail partners in a primarily office-based role.
20/07/2026
Full time
CrossCountry in Birmingham is seeking a Fraud Data Analyst to join the growing Fraud Team. Reporting to the Fraud Manager, you will provide data-driven insights to prevent and detect fraudulent activity across the network. You will manipulate complex datasets, identify fraud patterns, and deliver clear reporting for senior managers, collaborating with internal teams and rail partners in a primarily office-based role.
Business Development Manager (NE & Yorks)Applylocations: Doxford: Stockton-on-Teestime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: July 27, 2026 (16 days left to apply)job requisition id: JR032815Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. With around 35,000 colleagues delivering more than 1.5 billion passenger journeys each year, we connect people and communities safely, reliably and sustainably. With strong roots dating back to 1938 and an ambitious growth and sustainability agenda, Arriva is focused on building a strong and sustainable future.We are looking for a Business Development Manager to join our Business to Business team (B2B), supporting the growth of revenue, passenger numbers and strategic partnerships across the region.This role will play a key part in delivering future growth by identifying, developing and optimising sales opportunities that support budgeted profit, revenue and increased patronage. The successful candidate will build strong relationships with new and existing B2B customers, secure commercially viable contracts and develop partnerships that contribute to the region's success.This is an excellent opportunity for an experienced sales professional who enjoys building relationships, creating new opportunities and delivering measurable results. The role requires someone who is commercially focused, highly organised and capable of working autonomously while managing a diverse portfolio of customers and prospects.Working closely with Commercial, Marketing, Administration and Operational teams, you will help maximise sales opportunities, strengthen customer relationships and deliver sustainable growth across the North East & Yorkshire region.You'll spend time working across our network of depots and offices, with regular travel required and a primary presence in Sunderland (Doxford) and Stockton-on-Tees. We welcome applications from candidates across the region and can offer flexibility on your base location for the right individual. Key Responsibilities Business Development & Revenue Growth Develop and deliver a regional sales plan to support revenue, profit and patronage growth targets. Identify, secure and negotiate commercially viable business opportunities with local and national organisations. Develop new revenue streams and respond proactively to market opportunities and changes. Deliver agreed revenue and growth targets in line with budget expectations. Account Management & Partnerships Build and maintain strong relationships with existing key accounts, ensuring retention and growth. Monitor account performance and implement actions to maximise customer value and revenue opportunities. Develop mutually beneficial partnerships with employers, local attractions and other organisations that support customer and revenue growth. Provide customers with expert guidance on Arriva ticketing products and fulfilment schemes. Sales Performance & Reporting Manage and maintain a robust sales pipeline, ensuring clear visibility of opportunities and future revenue. Provide accurate forecasting and reporting against agreed KPIs and budget targets. Maintain comprehensive customer records and ensure account information remains accurate and up to date. Collaboration & Continuous Improvement Work closely with Commercial and Marketing teams to develop sales materials, campaigns and customer propositions. Collaborate with Administration and Operational teams to deliver an excellent customer experience. Promote collaborative working across the wider UK Bus team. Identify opportunities to improve sales processes, customer engagement and commercial performance. What We'd Like From You We welcome applications from ambitious, commercially driven individuals with a passion for building relationships and delivering growth.Candidates will preferably: Have a proven track record of generating new business and achieving revenue growth. Have experience managing sales pipelines, forecasting and performance reporting. Demonstrate strong commercial awareness and contract negotiation skills. Be confident building relationships with stakeholders at all levels, including senior management. Have excellent communication, influencing and presentation skills. Be highly organised, self-motivated and able to work independently. Demonstrate strong attention to detail and a results-focused approach. Be committed to collaborative working and delivering excellent customer outcomes.It would also be beneficial if candidates: Have experience within transport, travel, retail, hospitality or another commercially focused environment. Have experience developing strategic partnerships and managing key accounts. Have experience working alongside marketing teams to support customer acquisition and growth initiatives.
17/07/2026
Full time
Business Development Manager (NE & Yorks)Applylocations: Doxford: Stockton-on-Teestime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: July 27, 2026 (16 days left to apply)job requisition id: JR032815Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. With around 35,000 colleagues delivering more than 1.5 billion passenger journeys each year, we connect people and communities safely, reliably and sustainably. With strong roots dating back to 1938 and an ambitious growth and sustainability agenda, Arriva is focused on building a strong and sustainable future.We are looking for a Business Development Manager to join our Business to Business team (B2B), supporting the growth of revenue, passenger numbers and strategic partnerships across the region.This role will play a key part in delivering future growth by identifying, developing and optimising sales opportunities that support budgeted profit, revenue and increased patronage. The successful candidate will build strong relationships with new and existing B2B customers, secure commercially viable contracts and develop partnerships that contribute to the region's success.This is an excellent opportunity for an experienced sales professional who enjoys building relationships, creating new opportunities and delivering measurable results. The role requires someone who is commercially focused, highly organised and capable of working autonomously while managing a diverse portfolio of customers and prospects.Working closely with Commercial, Marketing, Administration and Operational teams, you will help maximise sales opportunities, strengthen customer relationships and deliver sustainable growth across the North East & Yorkshire region.You'll spend time working across our network of depots and offices, with regular travel required and a primary presence in Sunderland (Doxford) and Stockton-on-Tees. We welcome applications from candidates across the region and can offer flexibility on your base location for the right individual. Key Responsibilities Business Development & Revenue Growth Develop and deliver a regional sales plan to support revenue, profit and patronage growth targets. Identify, secure and negotiate commercially viable business opportunities with local and national organisations. Develop new revenue streams and respond proactively to market opportunities and changes. Deliver agreed revenue and growth targets in line with budget expectations. Account Management & Partnerships Build and maintain strong relationships with existing key accounts, ensuring retention and growth. Monitor account performance and implement actions to maximise customer value and revenue opportunities. Develop mutually beneficial partnerships with employers, local attractions and other organisations that support customer and revenue growth. Provide customers with expert guidance on Arriva ticketing products and fulfilment schemes. Sales Performance & Reporting Manage and maintain a robust sales pipeline, ensuring clear visibility of opportunities and future revenue. Provide accurate forecasting and reporting against agreed KPIs and budget targets. Maintain comprehensive customer records and ensure account information remains accurate and up to date. Collaboration & Continuous Improvement Work closely with Commercial and Marketing teams to develop sales materials, campaigns and customer propositions. Collaborate with Administration and Operational teams to deliver an excellent customer experience. Promote collaborative working across the wider UK Bus team. Identify opportunities to improve sales processes, customer engagement and commercial performance. What We'd Like From You We welcome applications from ambitious, commercially driven individuals with a passion for building relationships and delivering growth.Candidates will preferably: Have a proven track record of generating new business and achieving revenue growth. Have experience managing sales pipelines, forecasting and performance reporting. Demonstrate strong commercial awareness and contract negotiation skills. Be confident building relationships with stakeholders at all levels, including senior management. Have excellent communication, influencing and presentation skills. Be highly organised, self-motivated and able to work independently. Demonstrate strong attention to detail and a results-focused approach. Be committed to collaborative working and delivering excellent customer outcomes.It would also be beneficial if candidates: Have experience within transport, travel, retail, hospitality or another commercially focused environment. Have experience developing strategic partnerships and managing key accounts. Have experience working alongside marketing teams to support customer acquisition and growth initiatives.
Business Development Manager (NE & Yorks)Applylocations: Doxford: Stockton-on-Teestime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: July 27, 2026 (16 days left to apply)job requisition id: JR032815Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. With around 35,000 colleagues delivering more than 1.5 billion passenger journeys each year, we connect people and communities safely, reliably and sustainably. With strong roots dating back to 1938 and an ambitious growth and sustainability agenda, Arriva is focused on building a strong and sustainable future.We are looking for a Business Development Manager to join our Business to Business team (B2B), supporting the growth of revenue, passenger numbers and strategic partnerships across the region.This role will play a key part in delivering future growth by identifying, developing and optimising sales opportunities that support budgeted profit, revenue and increased patronage. The successful candidate will build strong relationships with new and existing B2B customers, secure commercially viable contracts and develop partnerships that contribute to the region's success.This is an excellent opportunity for an experienced sales professional who enjoys building relationships, creating new opportunities and delivering measurable results. The role requires someone who is commercially focused, highly organised and capable of working autonomously while managing a diverse portfolio of customers and prospects.Working closely with Commercial, Marketing, Administration and Operational teams, you will help maximise sales opportunities, strengthen customer relationships and deliver sustainable growth across the North East & Yorkshire region.You'll spend time working across our network of depots and offices, with regular travel required and a primary presence in Sunderland (Doxford) and Stockton-on-Tees. We welcome applications from candidates across the region and can offer flexibility on your base location for the right individual. Key Responsibilities Business Development & Revenue Growth Develop and deliver a regional sales plan to support revenue, profit and patronage growth targets. Identify, secure and negotiate commercially viable business opportunities with local and national organisations. Develop new revenue streams and respond proactively to market opportunities and changes. Deliver agreed revenue and growth targets in line with budget expectations. Account Management & Partnerships Build and maintain strong relationships with existing key accounts, ensuring retention and growth. Monitor account performance and implement actions to maximise customer value and revenue opportunities. Develop mutually beneficial partnerships with employers, local attractions and other organisations that support customer and revenue growth. Provide customers with expert guidance on Arriva ticketing products and fulfilment schemes. Sales Performance & Reporting Manage and maintain a robust sales pipeline, ensuring clear visibility of opportunities and future revenue. Provide accurate forecasting and reporting against agreed KPIs and budget targets. Maintain comprehensive customer records and ensure account information remains accurate and up to date. Collaboration & Continuous Improvement Work closely with Commercial and Marketing teams to develop sales materials, campaigns and customer propositions. Collaborate with Administration and Operational teams to deliver an excellent customer experience. Promote collaborative working across the wider UK Bus team. Identify opportunities to improve sales processes, customer engagement and commercial performance. What We'd Like From You We welcome applications from ambitious, commercially driven individuals with a passion for building relationships and delivering growth.Candidates will preferably: Have a proven track record of generating new business and achieving revenue growth. Have experience managing sales pipelines, forecasting and performance reporting. Demonstrate strong commercial awareness and contract negotiation skills. Be confident building relationships with stakeholders at all levels, including senior management. Have excellent communication, influencing and presentation skills. Be highly organised, self-motivated and able to work independently. Demonstrate strong attention to detail and a results-focused approach. Be committed to collaborative working and delivering excellent customer outcomes.It would also be beneficial if candidates: Have experience within transport, travel, retail, hospitality or another commercially focused environment. Have experience developing strategic partnerships and managing key accounts. Have experience working alongside marketing teams to support customer acquisition and growth initiatives.
17/07/2026
Full time
Business Development Manager (NE & Yorks)Applylocations: Doxford: Stockton-on-Teestime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: July 27, 2026 (16 days left to apply)job requisition id: JR032815Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. With around 35,000 colleagues delivering more than 1.5 billion passenger journeys each year, we connect people and communities safely, reliably and sustainably. With strong roots dating back to 1938 and an ambitious growth and sustainability agenda, Arriva is focused on building a strong and sustainable future.We are looking for a Business Development Manager to join our Business to Business team (B2B), supporting the growth of revenue, passenger numbers and strategic partnerships across the region.This role will play a key part in delivering future growth by identifying, developing and optimising sales opportunities that support budgeted profit, revenue and increased patronage. The successful candidate will build strong relationships with new and existing B2B customers, secure commercially viable contracts and develop partnerships that contribute to the region's success.This is an excellent opportunity for an experienced sales professional who enjoys building relationships, creating new opportunities and delivering measurable results. The role requires someone who is commercially focused, highly organised and capable of working autonomously while managing a diverse portfolio of customers and prospects.Working closely with Commercial, Marketing, Administration and Operational teams, you will help maximise sales opportunities, strengthen customer relationships and deliver sustainable growth across the North East & Yorkshire region.You'll spend time working across our network of depots and offices, with regular travel required and a primary presence in Sunderland (Doxford) and Stockton-on-Tees. We welcome applications from candidates across the region and can offer flexibility on your base location for the right individual. Key Responsibilities Business Development & Revenue Growth Develop and deliver a regional sales plan to support revenue, profit and patronage growth targets. Identify, secure and negotiate commercially viable business opportunities with local and national organisations. Develop new revenue streams and respond proactively to market opportunities and changes. Deliver agreed revenue and growth targets in line with budget expectations. Account Management & Partnerships Build and maintain strong relationships with existing key accounts, ensuring retention and growth. Monitor account performance and implement actions to maximise customer value and revenue opportunities. Develop mutually beneficial partnerships with employers, local attractions and other organisations that support customer and revenue growth. Provide customers with expert guidance on Arriva ticketing products and fulfilment schemes. Sales Performance & Reporting Manage and maintain a robust sales pipeline, ensuring clear visibility of opportunities and future revenue. Provide accurate forecasting and reporting against agreed KPIs and budget targets. Maintain comprehensive customer records and ensure account information remains accurate and up to date. Collaboration & Continuous Improvement Work closely with Commercial and Marketing teams to develop sales materials, campaigns and customer propositions. Collaborate with Administration and Operational teams to deliver an excellent customer experience. Promote collaborative working across the wider UK Bus team. Identify opportunities to improve sales processes, customer engagement and commercial performance. What We'd Like From You We welcome applications from ambitious, commercially driven individuals with a passion for building relationships and delivering growth.Candidates will preferably: Have a proven track record of generating new business and achieving revenue growth. Have experience managing sales pipelines, forecasting and performance reporting. Demonstrate strong commercial awareness and contract negotiation skills. Be confident building relationships with stakeholders at all levels, including senior management. Have excellent communication, influencing and presentation skills. Be highly organised, self-motivated and able to work independently. Demonstrate strong attention to detail and a results-focused approach. Be committed to collaborative working and delivering excellent customer outcomes.It would also be beneficial if candidates: Have experience within transport, travel, retail, hospitality or another commercially focused environment. Have experience developing strategic partnerships and managing key accounts. Have experience working alongside marketing teams to support customer acquisition and growth initiatives.
Arriva are seeking a Data Architect to join the BI Product Team on a full-time basis. The role supports Arriva's data strategy with a focus on scalable, secure data solutions and self-serve analytics. Hybrid work is offered with a preference for London or Sunderland offices, requiring a minimum of three days on-site. You will design and govern data models, pipelines, and storage, collaborating closely with BI engineers and stakeholders to enable trusted insights across the business.
16/07/2026
Full time
Arriva are seeking a Data Architect to join the BI Product Team on a full-time basis. The role supports Arriva's data strategy with a focus on scalable, secure data solutions and self-serve analytics. Hybrid work is offered with a preference for London or Sunderland offices, requiring a minimum of three days on-site. You will design and govern data models, pipelines, and storage, collaborating closely with BI engineers and stakeholders to enable trusted insights across the business.
Data ArchitectApplylocations: Lacon House: Doxfordtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 25, 2026 (11 days left to apply)job requisition id: JR031697Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital - a global infrastructure investment fund manager - who acquired Arriva in 2024.We are looking for Data Architect to join our BI Product Team on a full-time, permanent basis. We offer hybrid working. This role can be based in either our London or Sunderland office, with a minimum of three days per week on-site. The remaining time can be spent working wherever you can best deliver for your customers, while still maintaining a healthy work-life balance.The Data Architect is responsible for defining and maintaining the overall data architecture strategy that enables Arriva's BI and self-serve analytics capabilities. This role establishes the technical vision, standards and frameworks that enable scalable, efficient, and secure data solutions across the organisation. Working close with the Lead BI Engineers, BI engineers, Lead BI Developer, BI Developers the Data Architect ensure that data models, pipelines and storage solutions are designed to support current and future business needs and growth. They will act as a technical authority and strategic advisor, balancing architectural excellence alongside timely delivery, and play a critical role in evaluating new technologies. Ensuring that Arriva's data infrastructure remains modern, performant and competitive with industry best practice.# Direct Responsibilities Architecture Design & Strategy Assess existing data architectures, documenting current-state models, pipelines, technologies, standards, and approaches Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and BI product strategy Design logical and physical data models that support efficient reporting, analytics, and self-service BI capabilities Establish architectural patterns and frameworks (e.g. medallion architecture, data vault, dimensional modelling) for consistent implementation across data solutions Evaluate and recommend architectural approaches for data storage, processing, and consumption, including lakehouse, data warehousing, and data lake patterns Design technical architecture for cloud-based data platforms (AWS preferred: Redshift, Athena, S3, Glue) Create and maintain architecture documentation, including data flow diagrams, architecture decision records, and design patterns Technology Leadership & Innovation Research, evaluate, and recommend new technologies and tools that enhance Arriva's data and BI capabilities Stay current with emerging trends including open table formats (Apache Iceberg, Delta Lake), data observability, real-time/streaming architectures, and cloud-native solutions Conduct proofs-of-concept and technical assessments to validate new technologies before adoption Monitor industry best practices and ensure Arriva's architecture remains competitive and future-proof Data Modelling & Standards Define and document standard business entities, metrics, and KPIs to ensure consistency across reporting Review and approve complex data models designed by BI Engineers, ensuring alignment with architectural standards Design and implement data governance framework, ensuring clear accountability of data products within the platform Collaboration & Leadership Work with Group BI & Data Director to define strategy and frameworks Provide technical guidance and mentorship to BI Engineers and Lead BI Engineer on architectural decisions and complex data challenges Collaborate with BI Developers to understand frontend requirements and ensure data architecture supports optimal dashboard performance Partner with BI Product Manager to translate business strategy into technical architecture requirements Facilitate architecture discussions and workshops with technical and non-technical stakeholders Establish documentation standards and frameworks in collaboration with Lead BI Engineer and Lead BI Developer, ensuring practical adoption and accessibility for both technical teams and business stakeholders Knowledge, Skills and Experience: Essential Experience Extensive experience in data architecture with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Comprehensive knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue; Azure or GCP beneficial) Strong understanding of modern data engineering patterns including ETL/ELT, data lake architectures, and lakehouse approaches Understanding of emerging technologies such as open table formats (Apache Iceberg, Delta Lake), data observability tools, and real-time/streaming architectures Experience with data governance frameworks, data quality tools, metadata management, and ensuring compliance with security and regulatory requirements Personal Attributes Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes Continuous learning mindset with curiosity about new technologies Pragmatic approach that balances architectural excellence with practical delivery constraints and timely deliveryThe closing date for applications is Friday 24th July 2026. Arriva Group reserves the right to close this vacancy early.
16/07/2026
Full time
Data ArchitectApplylocations: Lacon House: Doxfordtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 25, 2026 (11 days left to apply)job requisition id: JR031697Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital - a global infrastructure investment fund manager - who acquired Arriva in 2024.We are looking for Data Architect to join our BI Product Team on a full-time, permanent basis. We offer hybrid working. This role can be based in either our London or Sunderland office, with a minimum of three days per week on-site. The remaining time can be spent working wherever you can best deliver for your customers, while still maintaining a healthy work-life balance.The Data Architect is responsible for defining and maintaining the overall data architecture strategy that enables Arriva's BI and self-serve analytics capabilities. This role establishes the technical vision, standards and frameworks that enable scalable, efficient, and secure data solutions across the organisation. Working close with the Lead BI Engineers, BI engineers, Lead BI Developer, BI Developers the Data Architect ensure that data models, pipelines and storage solutions are designed to support current and future business needs and growth. They will act as a technical authority and strategic advisor, balancing architectural excellence alongside timely delivery, and play a critical role in evaluating new technologies. Ensuring that Arriva's data infrastructure remains modern, performant and competitive with industry best practice.# Direct Responsibilities Architecture Design & Strategy Assess existing data architectures, documenting current-state models, pipelines, technologies, standards, and approaches Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and BI product strategy Design logical and physical data models that support efficient reporting, analytics, and self-service BI capabilities Establish architectural patterns and frameworks (e.g. medallion architecture, data vault, dimensional modelling) for consistent implementation across data solutions Evaluate and recommend architectural approaches for data storage, processing, and consumption, including lakehouse, data warehousing, and data lake patterns Design technical architecture for cloud-based data platforms (AWS preferred: Redshift, Athena, S3, Glue) Create and maintain architecture documentation, including data flow diagrams, architecture decision records, and design patterns Technology Leadership & Innovation Research, evaluate, and recommend new technologies and tools that enhance Arriva's data and BI capabilities Stay current with emerging trends including open table formats (Apache Iceberg, Delta Lake), data observability, real-time/streaming architectures, and cloud-native solutions Conduct proofs-of-concept and technical assessments to validate new technologies before adoption Monitor industry best practices and ensure Arriva's architecture remains competitive and future-proof Data Modelling & Standards Define and document standard business entities, metrics, and KPIs to ensure consistency across reporting Review and approve complex data models designed by BI Engineers, ensuring alignment with architectural standards Design and implement data governance framework, ensuring clear accountability of data products within the platform Collaboration & Leadership Work with Group BI & Data Director to define strategy and frameworks Provide technical guidance and mentorship to BI Engineers and Lead BI Engineer on architectural decisions and complex data challenges Collaborate with BI Developers to understand frontend requirements and ensure data architecture supports optimal dashboard performance Partner with BI Product Manager to translate business strategy into technical architecture requirements Facilitate architecture discussions and workshops with technical and non-technical stakeholders Establish documentation standards and frameworks in collaboration with Lead BI Engineer and Lead BI Developer, ensuring practical adoption and accessibility for both technical teams and business stakeholders Knowledge, Skills and Experience: Essential Experience Extensive experience in data architecture with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Comprehensive knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue; Azure or GCP beneficial) Strong understanding of modern data engineering patterns including ETL/ELT, data lake architectures, and lakehouse approaches Understanding of emerging technologies such as open table formats (Apache Iceberg, Delta Lake), data observability tools, and real-time/streaming architectures Experience with data governance frameworks, data quality tools, metadata management, and ensuring compliance with security and regulatory requirements Personal Attributes Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes Continuous learning mindset with curiosity about new technologies Pragmatic approach that balances architectural excellence with practical delivery constraints and timely deliveryThe closing date for applications is Friday 24th July 2026. Arriva Group reserves the right to close this vacancy early.
Arriva are seeking a Data Architect to join the BI Product Team on a full-time basis. The role supports Arriva's data strategy with a focus on scalable, secure data solutions and self-serve analytics. Hybrid work is offered with a preference for London or Sunderland offices, requiring a minimum of three days on-site. You will design and govern data models, pipelines, and storage, collaborating closely with BI engineers and stakeholders to enable trusted insights across the business.
16/07/2026
Full time
Arriva are seeking a Data Architect to join the BI Product Team on a full-time basis. The role supports Arriva's data strategy with a focus on scalable, secure data solutions and self-serve analytics. Hybrid work is offered with a preference for London or Sunderland offices, requiring a minimum of three days on-site. You will design and govern data models, pipelines, and storage, collaborating closely with BI engineers and stakeholders to enable trusted insights across the business.
Data ArchitectApplylocations: Lacon House: Doxfordtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 25, 2026 (11 days left to apply)job requisition id: JR031697Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital - a global infrastructure investment fund manager - who acquired Arriva in 2024.We are looking for Data Architect to join our BI Product Team on a full-time, permanent basis. We offer hybrid working. This role can be based in either our London or Sunderland office, with a minimum of three days per week on-site. The remaining time can be spent working wherever you can best deliver for your customers, while still maintaining a healthy work-life balance.The Data Architect is responsible for defining and maintaining the overall data architecture strategy that enables Arriva's BI and self-serve analytics capabilities. This role establishes the technical vision, standards and frameworks that enable scalable, efficient, and secure data solutions across the organisation. Working close with the Lead BI Engineers, BI engineers, Lead BI Developer, BI Developers the Data Architect ensure that data models, pipelines and storage solutions are designed to support current and future business needs and growth. They will act as a technical authority and strategic advisor, balancing architectural excellence alongside timely delivery, and play a critical role in evaluating new technologies. Ensuring that Arriva's data infrastructure remains modern, performant and competitive with industry best practice.# Direct Responsibilities Architecture Design & Strategy Assess existing data architectures, documenting current-state models, pipelines, technologies, standards, and approaches Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and BI product strategy Design logical and physical data models that support efficient reporting, analytics, and self-service BI capabilities Establish architectural patterns and frameworks (e.g. medallion architecture, data vault, dimensional modelling) for consistent implementation across data solutions Evaluate and recommend architectural approaches for data storage, processing, and consumption, including lakehouse, data warehousing, and data lake patterns Design technical architecture for cloud-based data platforms (AWS preferred: Redshift, Athena, S3, Glue) Create and maintain architecture documentation, including data flow diagrams, architecture decision records, and design patterns Technology Leadership & Innovation Research, evaluate, and recommend new technologies and tools that enhance Arriva's data and BI capabilities Stay current with emerging trends including open table formats (Apache Iceberg, Delta Lake), data observability, real-time/streaming architectures, and cloud-native solutions Conduct proofs-of-concept and technical assessments to validate new technologies before adoption Monitor industry best practices and ensure Arriva's architecture remains competitive and future-proof Data Modelling & Standards Define and document standard business entities, metrics, and KPIs to ensure consistency across reporting Review and approve complex data models designed by BI Engineers, ensuring alignment with architectural standards Design and implement data governance framework, ensuring clear accountability of data products within the platform Collaboration & Leadership Work with Group BI & Data Director to define strategy and frameworks Provide technical guidance and mentorship to BI Engineers and Lead BI Engineer on architectural decisions and complex data challenges Collaborate with BI Developers to understand frontend requirements and ensure data architecture supports optimal dashboard performance Partner with BI Product Manager to translate business strategy into technical architecture requirements Facilitate architecture discussions and workshops with technical and non-technical stakeholders Establish documentation standards and frameworks in collaboration with Lead BI Engineer and Lead BI Developer, ensuring practical adoption and accessibility for both technical teams and business stakeholders Knowledge, Skills and Experience: Essential Experience Extensive experience in data architecture with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Comprehensive knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue; Azure or GCP beneficial) Strong understanding of modern data engineering patterns including ETL/ELT, data lake architectures, and lakehouse approaches Understanding of emerging technologies such as open table formats (Apache Iceberg, Delta Lake), data observability tools, and real-time/streaming architectures Experience with data governance frameworks, data quality tools, metadata management, and ensuring compliance with security and regulatory requirements Personal Attributes Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes Continuous learning mindset with curiosity about new technologies Pragmatic approach that balances architectural excellence with practical delivery constraints and timely deliveryThe closing date for applications is Friday 24th July 2026. Arriva Group reserves the right to close this vacancy early.
16/07/2026
Full time
Data ArchitectApplylocations: Lacon House: Doxfordtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 25, 2026 (11 days left to apply)job requisition id: JR031697Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital - a global infrastructure investment fund manager - who acquired Arriva in 2024.We are looking for Data Architect to join our BI Product Team on a full-time, permanent basis. We offer hybrid working. This role can be based in either our London or Sunderland office, with a minimum of three days per week on-site. The remaining time can be spent working wherever you can best deliver for your customers, while still maintaining a healthy work-life balance.The Data Architect is responsible for defining and maintaining the overall data architecture strategy that enables Arriva's BI and self-serve analytics capabilities. This role establishes the technical vision, standards and frameworks that enable scalable, efficient, and secure data solutions across the organisation. Working close with the Lead BI Engineers, BI engineers, Lead BI Developer, BI Developers the Data Architect ensure that data models, pipelines and storage solutions are designed to support current and future business needs and growth. They will act as a technical authority and strategic advisor, balancing architectural excellence alongside timely delivery, and play a critical role in evaluating new technologies. Ensuring that Arriva's data infrastructure remains modern, performant and competitive with industry best practice.# Direct Responsibilities Architecture Design & Strategy Assess existing data architectures, documenting current-state models, pipelines, technologies, standards, and approaches Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and BI product strategy Design logical and physical data models that support efficient reporting, analytics, and self-service BI capabilities Establish architectural patterns and frameworks (e.g. medallion architecture, data vault, dimensional modelling) for consistent implementation across data solutions Evaluate and recommend architectural approaches for data storage, processing, and consumption, including lakehouse, data warehousing, and data lake patterns Design technical architecture for cloud-based data platforms (AWS preferred: Redshift, Athena, S3, Glue) Create and maintain architecture documentation, including data flow diagrams, architecture decision records, and design patterns Technology Leadership & Innovation Research, evaluate, and recommend new technologies and tools that enhance Arriva's data and BI capabilities Stay current with emerging trends including open table formats (Apache Iceberg, Delta Lake), data observability, real-time/streaming architectures, and cloud-native solutions Conduct proofs-of-concept and technical assessments to validate new technologies before adoption Monitor industry best practices and ensure Arriva's architecture remains competitive and future-proof Data Modelling & Standards Define and document standard business entities, metrics, and KPIs to ensure consistency across reporting Review and approve complex data models designed by BI Engineers, ensuring alignment with architectural standards Design and implement data governance framework, ensuring clear accountability of data products within the platform Collaboration & Leadership Work with Group BI & Data Director to define strategy and frameworks Provide technical guidance and mentorship to BI Engineers and Lead BI Engineer on architectural decisions and complex data challenges Collaborate with BI Developers to understand frontend requirements and ensure data architecture supports optimal dashboard performance Partner with BI Product Manager to translate business strategy into technical architecture requirements Facilitate architecture discussions and workshops with technical and non-technical stakeholders Establish documentation standards and frameworks in collaboration with Lead BI Engineer and Lead BI Developer, ensuring practical adoption and accessibility for both technical teams and business stakeholders Knowledge, Skills and Experience: Essential Experience Extensive experience in data architecture with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Comprehensive knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue; Azure or GCP beneficial) Strong understanding of modern data engineering patterns including ETL/ELT, data lake architectures, and lakehouse approaches Understanding of emerging technologies such as open table formats (Apache Iceberg, Delta Lake), data observability tools, and real-time/streaming architectures Experience with data governance frameworks, data quality tools, metadata management, and ensuring compliance with security and regulatory requirements Personal Attributes Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes Continuous learning mindset with curiosity about new technologies Pragmatic approach that balances architectural excellence with practical delivery constraints and timely deliveryThe closing date for applications is Friday 24th July 2026. Arriva Group reserves the right to close this vacancy early.
Arrivatc in Birmingham is seeking a Service Support Analyst to provide second-line IT support across Microsoft environments, with occasional depot travel. You will diagnose and resolve incidents, manage requests, and contribute to IT administration and knowledge base updates. The role requires practical ITIL knowledge, strong customer service, and the ability to work effectively in a team while maintaining high service standards.
14/07/2026
Full time
Arrivatc in Birmingham is seeking a Service Support Analyst to provide second-line IT support across Microsoft environments, with occasional depot travel. You will diagnose and resolve incidents, manage requests, and contribute to IT administration and knowledge base updates. The role requires practical ITIL knowledge, strong customer service, and the ability to work effectively in a team while maintaining high service standards.