Wiley Publishing in Greater London is looking for a COA Product and Delivery Manager to oversee instrument stewardship and operational delivery within the Clinical Outcome Assessment portfolio. The role requires strong attention to detail, collaborative skills across teams, and direct experience with copyright. The ideal candidate will help honor authors' rights while ensuring effective onboarding and operational workflows for medical instruments. A Bachelor's degree and 3+ years of relevant experience are required.
17/05/2026
Full time
Wiley Publishing in Greater London is looking for a COA Product and Delivery Manager to oversee instrument stewardship and operational delivery within the Clinical Outcome Assessment portfolio. The role requires strong attention to detail, collaborative skills across teams, and direct experience with copyright. The ideal candidate will help honor authors' rights while ensuring effective onboarding and operational workflows for medical instruments. A Bachelor's degree and 3+ years of relevant experience are required.
COA Product and Delivery ManagerApplyremote type: Hybridlocations: London (Fitzroy Square), GBR: Oxford, GBR: Remote, GBR: Bognor Regis, GBR: Brighton, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Job SummaryWe are looking for a COA Product and Delivery Manager to lead instrument stewardship, onboarding, and operational delivery across Wiley's Clinical Outcome Assessment (COA) portfolio. The role exists to make sure that every instrument we work with is supported with the rigor it deserves, that it reaches the researchers and trial sponsors who need it, and that the rights and intentions of the original authors and societies are honored throughout. The role works closely with our strategic delivery partner on translation, electronic migration, and certificate management, with our Scientific Affairs team on instrument lifecycle and integrity, with Legal on rights questions, and with the product team on platform requirements. It reports to the Senior Director, Clinical Outcome Assessments.Job Responsibilities Maintain a clear and accurate picture of rights status across the COA portfolio, working with partners and Legal to resolve any ambiguity in collaboration with the original authors or societies. Identify instruments where there is genuine clinical demand and work with Scientific Affairs and partners to support broader adoption in line with the original authors' intentions. Coordinate instrument onboarding with our strategic delivery partner and manage post-sale workflows including translation delivery, certificate management, and librarian coordination, ensuring quality at every step. Work alongside Scientific Affairs and partners on instrument lifecycle questions, including translations, electronic versions, and updates, always with the aim of preserving the scientific integrity of the original instrument. Provide a clear feedback channel for partners and authors on how their instruments are being used, where they are gaining adoption, and any questions or concerns raised by users. Provide intellectual property and operational input into platform product development, ensuring partner expectations and instrument integrity are reflected in build decisions.Required Qualifications Bachelor's degree or equivalent professional experience. 3+ years in intellectual property stewardship, rights administration, product delivery, or operational coordination, ideally in publishing, life sciences, or clinical research. Direct experience working with copyright and licensed scientific content, with a clear understanding of authors' and rights-holders' interests. Demonstrated ability to manage complex multi-party coordination across internal and external teams. Strong attention to detail and organizational skills. Ability to manage multiple parallel workflows across instrument onboarding, delivery, and partner engagement. Collaborative approach to working with delivery partners, legal, scientific, product, and commercial teams.Preferred Qualifications Degree in life sciences, information science, or publishing-related field. Experience in medical or scientific publishing. Familiarity with clinical trial processes or pharmaceutical industry workflows. Experience with translation management or multilingual content delivery, particularly where translation quality affects scientific validity. Working knowledge of Clinical Outcome Assessment (COA) instruments and the role of medical societies and clinical authors in their development. Experience with content management systems, rights management platforms, or digital asset management tools. Additional languages an advantage given the multilingual nature of COA delivery. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 44,800 GBP to 64,133 GBP Job Posting Title: COA Product and Delivery Manager
17/05/2026
Full time
COA Product and Delivery ManagerApplyremote type: Hybridlocations: London (Fitzroy Square), GBR: Oxford, GBR: Remote, GBR: Bognor Regis, GBR: Brighton, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Job SummaryWe are looking for a COA Product and Delivery Manager to lead instrument stewardship, onboarding, and operational delivery across Wiley's Clinical Outcome Assessment (COA) portfolio. The role exists to make sure that every instrument we work with is supported with the rigor it deserves, that it reaches the researchers and trial sponsors who need it, and that the rights and intentions of the original authors and societies are honored throughout. The role works closely with our strategic delivery partner on translation, electronic migration, and certificate management, with our Scientific Affairs team on instrument lifecycle and integrity, with Legal on rights questions, and with the product team on platform requirements. It reports to the Senior Director, Clinical Outcome Assessments.Job Responsibilities Maintain a clear and accurate picture of rights status across the COA portfolio, working with partners and Legal to resolve any ambiguity in collaboration with the original authors or societies. Identify instruments where there is genuine clinical demand and work with Scientific Affairs and partners to support broader adoption in line with the original authors' intentions. Coordinate instrument onboarding with our strategic delivery partner and manage post-sale workflows including translation delivery, certificate management, and librarian coordination, ensuring quality at every step. Work alongside Scientific Affairs and partners on instrument lifecycle questions, including translations, electronic versions, and updates, always with the aim of preserving the scientific integrity of the original instrument. Provide a clear feedback channel for partners and authors on how their instruments are being used, where they are gaining adoption, and any questions or concerns raised by users. Provide intellectual property and operational input into platform product development, ensuring partner expectations and instrument integrity are reflected in build decisions.Required Qualifications Bachelor's degree or equivalent professional experience. 3+ years in intellectual property stewardship, rights administration, product delivery, or operational coordination, ideally in publishing, life sciences, or clinical research. Direct experience working with copyright and licensed scientific content, with a clear understanding of authors' and rights-holders' interests. Demonstrated ability to manage complex multi-party coordination across internal and external teams. Strong attention to detail and organizational skills. Ability to manage multiple parallel workflows across instrument onboarding, delivery, and partner engagement. Collaborative approach to working with delivery partners, legal, scientific, product, and commercial teams.Preferred Qualifications Degree in life sciences, information science, or publishing-related field. Experience in medical or scientific publishing. Familiarity with clinical trial processes or pharmaceutical industry workflows. Experience with translation management or multilingual content delivery, particularly where translation quality affects scientific validity. Working knowledge of Clinical Outcome Assessment (COA) instruments and the role of medical societies and clinical authors in their development. Experience with content management systems, rights management platforms, or digital asset management tools. Additional languages an advantage given the multilingual nature of COA delivery. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 44,800 GBP to 64,133 GBP Job Posting Title: COA Product and Delivery Manager
Senior Product Manager - Consent Management Platform page is loaded Senior Product Manager - Consent Management Platformremote type: Hybridlocations: London (Fitzroy Square), GBR: Oxford, GBR: Bognor Regis, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: We're seeking an experienced Product Manager to lead the roadmap, development, and compliance of our Consent Management Platform (CMP). While part of the Marketing org, the role would work closely with Legal and Technology and you'll own the complete product lifecycle and help the organization navigate the complex landscape of global privacy regulations (i.e. GDPR, CCPA, PIPL, LGPD, ePrivacy, emerging laws) owning the governance, implementation and ongoing consent optimization across all digital properties.Job Responsibilities: Own the roadmap, planning, delivery and maintenance of our CMP (Osano) across a wide list of global web properties Work closely with legal and compliance teams to translate privacy regulations and corporate compliance requirements into operational, technical, and marketing solutions for cookie compliance Be responsible for consent capture in any new web property launch and ensure adherence to global privacy laws for existing ones Build and own the agile delivery for the product, working with technology teams for implementationRequired Qualifications: 5+ years of experience in web governance, digital compliance, or marketing technology roles. Proven expertise managing Consent Management Platforms (Osano preferred) Solid understanding of privacy regulations (GDPR, CCPA, PIPL, LGPD, ePrivacy, emerging laws) and their implications for marketing and analytics. Solid understanding of tag management systems (TMSs), such as Adobe Launch, GTM, Tealium Experience working within the AGILE framework and ability to manage work using related tools such as JIRA and Confluence.Preferred Qualifications: Experience with CMS tools and Adobe platforms like Adobe Analytics, Adobe Launch. Previous product management experience either in Technology or Marketing. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 56,000 GBP to 80,933 GBP Job Posting Title: Senior Product Manager - Consent Management Platform Location: London (Fitzroy Square), GBR Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
15/05/2026
Full time
Senior Product Manager - Consent Management Platform page is loaded Senior Product Manager - Consent Management Platformremote type: Hybridlocations: London (Fitzroy Square), GBR: Oxford, GBR: Bognor Regis, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: We're seeking an experienced Product Manager to lead the roadmap, development, and compliance of our Consent Management Platform (CMP). While part of the Marketing org, the role would work closely with Legal and Technology and you'll own the complete product lifecycle and help the organization navigate the complex landscape of global privacy regulations (i.e. GDPR, CCPA, PIPL, LGPD, ePrivacy, emerging laws) owning the governance, implementation and ongoing consent optimization across all digital properties.Job Responsibilities: Own the roadmap, planning, delivery and maintenance of our CMP (Osano) across a wide list of global web properties Work closely with legal and compliance teams to translate privacy regulations and corporate compliance requirements into operational, technical, and marketing solutions for cookie compliance Be responsible for consent capture in any new web property launch and ensure adherence to global privacy laws for existing ones Build and own the agile delivery for the product, working with technology teams for implementationRequired Qualifications: 5+ years of experience in web governance, digital compliance, or marketing technology roles. Proven expertise managing Consent Management Platforms (Osano preferred) Solid understanding of privacy regulations (GDPR, CCPA, PIPL, LGPD, ePrivacy, emerging laws) and their implications for marketing and analytics. Solid understanding of tag management systems (TMSs), such as Adobe Launch, GTM, Tealium Experience working within the AGILE framework and ability to manage work using related tools such as JIRA and Confluence.Preferred Qualifications: Experience with CMS tools and Adobe platforms like Adobe Analytics, Adobe Launch. Previous product management experience either in Technology or Marketing. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 56,000 GBP to 80,933 GBP Job Posting Title: Senior Product Manager - Consent Management Platform Location: London (Fitzroy Square), GBR Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: The CRO Specialist turns the WEO Manager's strategy into measurable business growth. This role is responsible for driving higher conversion rates and increased revenue by executing experimentation and personalization initiatives within the Web Marketing roadmap. By coordinating with Design/UX, Content, Analytics and Martech teams, the Specialist ensures that every site change is proven to improve the customer journey and deliver clean, actionable data.Beyond just launching tests, this role helps maximize business impact through targeted personalization. By identifying winning experiments, configuring audience segments, and personalization rules, the Specialist ensures that we are showing the right content to the right people to reduce friction and increase sales. They will turn both winning experiments and personalization strategies into permanent site features that drive conversion and revenue for Wiley.The successful candidate will be detail-oriented and data-driven, with a passion for turning insights into action. They will ensure every experiment and personalization campaign is technically flawless and designed to maximize ROI. This is a hands-on role for someone who thrives on precision, takes pride in clean data, and wants to see their work directly impact conversion and revenue. Key Responsibilities & Duties: Experiment delivery & quality: Launch A/B and multivariate tests using detailed hypothesis records. Use CSS/HTML to build front-end site changes. Run full QA to ensure tests work on all devices and browsers. Monitor live tests and flag performance drops immediately. Targeted personalization: Set up personalization rules based on WEO Manager's strategy. Manage and update customer segments in the CDP. Verify that tailored content reaches the correct audience. Find and fix any targeting errors or gaps. Performance monitoring and analysis: Analyze data for statistical significance and revenue lift. Update performance dashboards with latest conversion stats. Create technical documentation for permanent site updates. Build test summaries for management reviews. Technical & cross-team coordination: Work with Analytics to verify data layer health, tracking accuracy, and privacy/consent rules. Partner with Martech to monitor platform syncs and tool performance. Sync with SEO/AEO Specialist to protect search rankings during tests. Secure all assets from Design/UX and Content teams before launch. Documentation & backlog support: Keep the experimentation backlog organized and prioritized. Log all plans, hypotheses, and results in standard formats. Build a searchable archive of all past test learnings. Required Qualifications: Bachelor's degree in Digital Marketing, Computer Science, Data Analytics, or related field. 3+ years of professional experience working on website A/B testing or personalization. Proven track record of executing experiments that delivered measurable conversion improvements. Experience collaborating with cross-functional teams (product, design, analytics, engineering) to deliver testing and optimization initiatives Proficiency in Adobe Analytics or GA4 to interpret test performance and personalization impact. Hands-on experience with testing platforms (e.g. Optimizely, VWO, Adobe Target). Understanding of statistical significance, sample sizes, and confidence intervals to determine valid test results. Ability to document clear test hypotheses tied to expected business outcomes. Understanding of a testing platform's Visual Editor and code settings. Ability to use basic CSS/HTML to ensure test variations look clean and professional. A clear understanding of core digital metrics (Conversion Rate, Bounce Rate, Lifetime Value etc.) and the ability to verify that test data is recording correctly in the dashboard. Ability to stay organized and keep the experimentation backlog up to date. A disciplined approach to checking that tests work on all devices and browsers. Meticulous attention to detail, particularly in QA and troubleshooting. Disciplined approach to documentation and knowledge management. Comfortable with evolving best practices and shifting priorities. Fluent in English We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 30,200 GBP to 41,267 GBP Job Posting Title: CRO Specialist Location: London (Fitzroy Square), GBR Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
14/05/2026
Full time
Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: The CRO Specialist turns the WEO Manager's strategy into measurable business growth. This role is responsible for driving higher conversion rates and increased revenue by executing experimentation and personalization initiatives within the Web Marketing roadmap. By coordinating with Design/UX, Content, Analytics and Martech teams, the Specialist ensures that every site change is proven to improve the customer journey and deliver clean, actionable data.Beyond just launching tests, this role helps maximize business impact through targeted personalization. By identifying winning experiments, configuring audience segments, and personalization rules, the Specialist ensures that we are showing the right content to the right people to reduce friction and increase sales. They will turn both winning experiments and personalization strategies into permanent site features that drive conversion and revenue for Wiley.The successful candidate will be detail-oriented and data-driven, with a passion for turning insights into action. They will ensure every experiment and personalization campaign is technically flawless and designed to maximize ROI. This is a hands-on role for someone who thrives on precision, takes pride in clean data, and wants to see their work directly impact conversion and revenue. Key Responsibilities & Duties: Experiment delivery & quality: Launch A/B and multivariate tests using detailed hypothesis records. Use CSS/HTML to build front-end site changes. Run full QA to ensure tests work on all devices and browsers. Monitor live tests and flag performance drops immediately. Targeted personalization: Set up personalization rules based on WEO Manager's strategy. Manage and update customer segments in the CDP. Verify that tailored content reaches the correct audience. Find and fix any targeting errors or gaps. Performance monitoring and analysis: Analyze data for statistical significance and revenue lift. Update performance dashboards with latest conversion stats. Create technical documentation for permanent site updates. Build test summaries for management reviews. Technical & cross-team coordination: Work with Analytics to verify data layer health, tracking accuracy, and privacy/consent rules. Partner with Martech to monitor platform syncs and tool performance. Sync with SEO/AEO Specialist to protect search rankings during tests. Secure all assets from Design/UX and Content teams before launch. Documentation & backlog support: Keep the experimentation backlog organized and prioritized. Log all plans, hypotheses, and results in standard formats. Build a searchable archive of all past test learnings. Required Qualifications: Bachelor's degree in Digital Marketing, Computer Science, Data Analytics, or related field. 3+ years of professional experience working on website A/B testing or personalization. Proven track record of executing experiments that delivered measurable conversion improvements. Experience collaborating with cross-functional teams (product, design, analytics, engineering) to deliver testing and optimization initiatives Proficiency in Adobe Analytics or GA4 to interpret test performance and personalization impact. Hands-on experience with testing platforms (e.g. Optimizely, VWO, Adobe Target). Understanding of statistical significance, sample sizes, and confidence intervals to determine valid test results. Ability to document clear test hypotheses tied to expected business outcomes. Understanding of a testing platform's Visual Editor and code settings. Ability to use basic CSS/HTML to ensure test variations look clean and professional. A clear understanding of core digital metrics (Conversion Rate, Bounce Rate, Lifetime Value etc.) and the ability to verify that test data is recording correctly in the dashboard. Ability to stay organized and keep the experimentation backlog up to date. A disciplined approach to checking that tests work on all devices and browsers. Meticulous attention to detail, particularly in QA and troubleshooting. Disciplined approach to documentation and knowledge management. Comfortable with evolving best practices and shifting priorities. Fluent in English We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 30,200 GBP to 41,267 GBP Job Posting Title: CRO Specialist Location: London (Fitzroy Square), GBR Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.