Hawk-Eye Innovations (HEI)

Hawk-Eye Innovations (HEI) is seeking a Principal Java Engineer for their Backend Platform, responsible for building backend architecture and data pipelines for a new sports technology product. The ideal candidate will work in a hybrid model, spending a minimum of 2 days in the office in Basingstoke or London. The role focuses on high-performance systems and real-time data processing. Key benefits include 25 days annual leave, enhanced pension scheme, and access to sporting events.

Principal Java Engineer - Backend Platform Salary: £76,340 - £100,340 Per Annum Contract: Full-Time, Permanent Location: Hybrid - minimum 2 days per week in office, Basingstoke/London/Bristol About the Role The Principal Software Engineer (Full-Stack, Backend-leaning) is a senior engineer responsible for the backend architecture, data pipelines, and API layer of a new sports technology product, while remaining capable of contributing to frontend development as needed. This role sits within a small, fast-moving product engineering team and requires someone comfortable owning end-to-end technical delivery across the stack, with backend and data work as the primary focus. What You'll Build You will be a core contributor to a new backend platform being built from scratch. The work spans the full data journey - from ingestion at the edge through to storage, transformation, and delivery to end users. Key areas of focus include: Low-latency data pipelines that ingest and process live sports tracking data, with strict latency requirements for time-critical outputs delivered to coaches and analysts in near real-time. Event-driven processing using Kafka for streaming data and control messages between on-site devices and cloud services, handling both fast-path live outputs and asynchronous post-processing workflows via SQS and AWS Batch. Cloud infrastructure on AWS, including Greengrass for edge-to-cloud orchestration, S3 for video and data storage, and Lambda for lightweight processing tasks. Data transformation and aggregation layers that normalise tracking outputs, store them in a data lake, and make them available to downstream consumers via clean API contracts. REST and WebSocket APIs that serve both a live data product for immediate consumption and an insights portal for historical analysis and performance comparison. Observability and reliability - instrumentation, logging, and tracing are built in from the start, not bolted on. The platform needs to run 24/7 without on-site support. Key Responsibilities Design and build backend services and APIs (REST/WebSocket) supporting data ingestion, transformation, and delivery to frontend and downstream consumers, with particular attention to latency and throughput given real-time processing requirements. Own data storage and pipeline architecture, including integration with streaming/event infrastructure. Implement authentication and authorisation in line with the team's chosen cloud identity and access management approach. Provide technical direction and review for frontend development (React/TypeScript), working closely with frontend engineers to align on approach, component contracts, and data shapes - this is a collaboration and oversight function rather than day-to-day frontend delivery. Collaborate closely with computer vision/data science engineers to define and consume data contracts. Participate in technical decision-making for a product in active development, including architecture choices with long-term implications for scale, latency, and maintainability. Contribute to technical leadership of the wider engineering team, given the seniority of this role. Skills and Experience Strong backend engineering background with production experience in Java (required). Demonstrated experience building low-latency, high-throughput systems - this is a core requirement, not a nice-to-have. Working knowledge of a modern frontend framework such as React/TypeScript, sufficient to review and direct frontend work rather than deliver it independently. Experience with cloud infrastructure and event-driven architectures (e.g. Kafka or equivalent streaming technology). Experience designing and evolving API contracts (OpenAPI or similar) in a fast-moving, still-evolving product environment. Familiarity with modern cloud identity and access management approaches (e.g. AWS Cognito or equivalent) is a plus. Strong communication skills - able to work directly with product and cross-functional stakeholders, and to mentor or direct engineers outside their own core discipline. Comfortable with ambiguity: this is a build-phase product with evolving scope and infrastructure decisions still being finalised. Benefits and Perks 25 days annual leave (excluding bank holidays) Enhanced pension scheme with 5% matching Hybrid working model Complimentary Unmind wellbeing app Onsite gym (Basingstoke) Access to sporting events and tickets Sony Group Company discounts Equal Opportunity Employer Hawk-Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership. We value diversity and strive to create an environment where everyone can reach their full potential. Apply Today If you are passionate about building high-performance backend systems and want to work on real-time data products at scale, we would love to hear from you.

Hawk-Eye Innovations (HEI) is hiring a Systems Administrator for a fixed-term contract until March 2027. Located in Basingstoke, this hybrid position focuses on leading a multi-phase Microsoft 365 migration project. The ideal candidate will have proven experience with both Microsoft 365 and Google Workspace migrations, exceptional PowerShell scripting skills, and the ability to communicate complex technical details to varied stakeholders. Attractive benefits include 25 days of annual leave and a 5% matching pension scheme.

Systems Administrator - Platform Migration & Merge Specialist Location: Basingstoke (hybrid) Job Type: Fixed Term Contract (Until 31st March 2027) Salary: £50k - 80k (Pro Rated for period of hire June26-Mar27) Reporting To: The IT Director Role Overview Reporting to the IT Director, this role provides the technical leadership and hands on delivery required to continue a multi phase collaboration platform consolidation programme across the group. The programme is migrating several business units onto a single Microsoft 365 tenant, retiring legacy Google Workspace and standalone Microsoft 365 environments along the way. You will be responsible for overseeing in flight migrations, planning and executing future migrations, and decommissioning environments that have already been transitioned. The work spans Microsoft 365 tenant to tenant migrations, Google Workspace to Microsoft 365 migrations, and the coexistence, cut over and stabilisation activities that surround them. Key Responsibilities Migration Delivery Take ownership of in flight and upcoming platform migrations, including both Microsoft 365 to Microsoft 365 (tenant consolidation) and Google Workspace Enterprise to Microsoft 365 transitions. Design and execute migration approaches for mail, calendars, contacts, files, chat and identity, using the Microsoft Migration Toolset (Exchange Online migration, SharePoint and OneDrive migration tooling) and complementary third party tooling where appropriate. Manage coexistence periods where dual systems operate in parallel, including mail flow configuration, calendar interop, free/busy visibility, and delta synchronisation. Plan and execute cut over activities including domain MX changes, primary SMTP swaps, UPN transitions, and the controlled retirement of source environments. Write and maintain PowerShell scripts that interact with Exchange Online, Microsoft Graph, Entra ID and SharePoint for bulk operations, validation, reporting and automation. Discovery and Analysis Develop a thorough understanding of source environments before migration, including users, groups, mail, files, shared drives, calendar resources, chat, third party integrations and operational workflows. Use Google Admin tools, GAM, Microsoft Graph, PowerShell, Microsoft Migration Manager and other appropriate tooling to query, analyse and report on source data. Identify migration risks, edge cases and dependencies, including shared mailboxes, delegations, calendar resource booking, SaaS authentication dependencies, and cross document references such as Google Sheets IMPORTRANGE. Document findings and recommend approaches to address them. Identity, Licensing and Coexistence Plan and implement identity strategies that accommodate Entra ID, Google federation and the broader SaaS application landscape during transitions. Manage licensing transitions across Microsoft 365 and Google Workspace, including Cloud Identity downgrades for retained identity only accounts. Maintain mail flow integrity across domains during coexistence, including accepted domain types, forwarding configurations, primary SMTP and alias management. Tenant Decommissioning Oversee the controlled decommissioning of source environments after successful migration, covering data retention, identity downgrade, licence release and tenant retirement. Coordinate retention of legacy native content as a safety net where required. Manage SaaS application transitions from legacy identity providers to Entra ID single sign on. Stakeholder Engagement and Proposal Support Provide the technical analysis and detailed planning required by the IT Director and CTO to build migration proposals for leadership approval. Communicate progress, risks and decisions through Steering Committee forums. Translate technical detail for non technical audiences in user communications, change management materials and service desk guidance. Post Migration Support Provide hyper care support during and after migration cut overs. Engage directly with senior stakeholders and VIP users to triage and resolve complex issues. Iterate on the support model based on real world feedback and post migration metrics. What We're Looking For Essential Strong administrative expertise in Microsoft Entra ID, Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams) and Google Workspace Enterprise. Proven experience delivering tenant to tenant Microsoft 365 migrations and Google Workspace to Microsoft 365 migrations. Strong PowerShell skills, including writing scripts that interact with Microsoft Graph, Exchange Online and Entra ID for import, export, validation and automation tasks. Hands on experience with the Microsoft Migration Toolset (Exchange Online migration, SharePoint Migration Manager, OneDrive migration) and Google Workspace administration tools including GAM. Practical understanding of mail flow during migration: accepted domain types, MX cut over, forwarding, primary SMTP and alias strategies, and calendar interop configuration. Experience decommissioning Google Workspace and Microsoft 365 tenants in a controlled way, including identity only downgrades to preserve SaaS authentication where needed. Ability to communicate complex technical concepts to both technical and non technical stakeholders. Strong analytical and problem solving skills, with the patience to work through edge cases methodically. A proactive, solution oriented mindset and the ability to manage multiple migration workstreams simultaneously. Desirable Familiarity with third party cloud migration tooling such as Movebot, CloudM or BitTitan. Experience administering Atlassian (Confluence, Jira) and Slack, including merging or consolidating instances. Experience with Intune and Kandji device management during platform transitions. Awareness of Microsoft Purview sensitivity labelling and DLP, and the impact these have on migration tooling and post migration document workflows. Power Platform familiarity for rebuilding migrated automations. Rewards & Benefits Annual Leave: 25 days + 8 public holidays Enhanced Pension Scheme: 5% matching Flexible Working: Hybrid model (2 days in the office per week) Wellness: Complimentary Unmind app, onsite gym (Basingstoke) Exclusive Perks: Access to sporting events and tickets, Sony Group Company discounts Equal Opportunity Employer Hawk Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership status. We value diversity and strive to create an environment where everyone can reach their full potential.

Hawk-Eye Innovations (HEI) is seeking a Delivery Manager to join their team in hybrid working conditions. This role involves leading cross-functional projects in the realm of advanced officiating and tracking technology. The successful candidate will coordinate project delivery, manage risks, and foster agile practices within the team. Offering a salary range of £42,000 - £66,000, this position is pivotal in delivering innovative sports technology.

Delivery Manager Location: London, Basingstoke, Bristol Hybrid Working - 2 Days in the office Salary: £42,000 - £66,000 Hi, I'm Zoe Evans, Senior Delivery Manager at Hawk-Eye Innovations in the Tracking and Auto Officiating Value Stream, and we're looking for a Delivery Manager to join our growing technology unit. This is an exciting opportunity to join one of the core pillars of Hawk-Eye Innovations. Since our inception in 2001, we have been a leading provider of advanced officiating and tracking tools for elite sports. Our team spearheads the creation of sophisticated optical tracking systems, managing an end to end remit that encompasses everything from initial camera capture to the delivery of real time data. You will be joining a collaborative, cross functional Delivery Team that partners directly with Product, Software Engineering, and Operations. Unlike traditional delivery roles tied to a single silo, you will orchestrate the seamless execution of diverse initiatives across multiple squads and solution teams, helping us provide both integrated services and fully automated officiating technology to the biggest names in the global sports industry. About the Role We're looking for someone who enjoys bringing people together, solving complex problems, and helping highly skilled technical teams deliver their best work. As a Delivery Manager, you will underpin the timing, flow, and execution coordination within our value stream. Working alongside Product Managers, Engineering Leads, and Operations, you will lead multiple projects that accomplish key company objectives, whether that's launching a new product, integrating existing offerings into new markets, or improving our core technical foundations for future success. This isn't a traditional, rigid project management role. We operate in a fast paced, reactive environment where priorities can shift as new opportunities emerge. We need someone who can quickly assess impacts, manage uncertainty, and build capability in a growing business, all while ensuring our teams have the environment they need to thrive. What You'll Work On Leading project delivery across multiple tracking and automated officiating initiatives to tight deadlines. Coordinating work cross functionally across multiple engineering squads, product teams, and operational units. Managing delivery roadmaps, timelines, milestones, and project planning activities. Driving agile maturity and coaching best practices within the value stream to foster a continuous delivery culture. Tracking and communicating timelines to the wider business, ensuring stakeholders have clear visibility of project status. Identifying dependency collisions, delivery risks, and sequencing issues early to implement mitigation measures. Utilizing data to your advantage by measuring the success of outcomes and identifying areas for process optimization. Building key relationships both internally and externally to facilitate organizational change and transformation. What Success Looks Like Your first few months will focus on learning our sophisticated optical tracking systems, understanding how our cross functional squads interact, and building strong relationships across the business. As your confidence grows, you will become the go to person for implementing and communicating project best practices throughout the product lifecycle, from idea to execution. Supported by the Head of Delivery and VS Delivery Leads, you will take on increasingly complex projects and play an active role in the leadership of the wider value stream. Success in this role means establishing yourself as a trusted partner who anticipates emerging issues ahead of time, keeps work moving efficiently, and empowers our technical teams to deliver world class sports technology. Key Responsibilities Coordinate the successful delivery of multiple cross functional projects aligned with company priorities. Maintain and continuously evolve team roadmaps, milestones, and project timelines. Drive agile and scrum practices, tailoring the project management methodology to fit different scenarios. Track and manage project dependencies, risks, and blockers, establishing robust contingency plans. Support senior stakeholder engagement and provide regular, data driven progress reporting. Identify areas for process optimization and implement improvements that enhance delivery efficiency. Foster a collaborative, empowering project environment that allows technical teams to do their best work. Actively contribute to the collective Delivery Team, sharing best practices and supporting the growth of the value stream. Skills, Knowledge & Experience We're looking for someone with: Proven experience delivering and leading cross functional projects based on company priorities to tight deadlines. Comfort throughout all aspects of the project lifecycle, including the effective management of artifacts and tracking tools. Strong understanding of various project management methodologies, including Agile and Scrum, with the ability to implement the right approach for the scenario. Excellent communication and relationship building skills, with experience in senior stakeholder engagement. Ability to understand complex systems in order to anticipate, surface, and mitigate emerging issues ahead of time. Comfort in a reactive, fast paced environment, with the ability to quickly assess impacts and propose informed paths forward. A data driven mindset, utilizing metrics to offer process improvements or measure the success of outcomes. Experience managing uncertainty and spotting/building team capability within a growing business. Why Join Us? This is an opportunity to join a business at the absolute forefront of sports technology, working alongside the foremost technical minds in the industry. You will interact with some of the biggest brands in elite sports, working on disruptive technology that directly impacts major sporting events worldwide. As part of a highly collaborative delivery community, you will receive dedicated support from senior delivery leadership to continuously develop your skills, broaden your exposure to complex projects, and meaningfully shape the future of sports officiating. Reward, Benefits & Wellness In addition to being a valued member of our team and working in an engaging, creative environment, we offer: Annual Leave: 25 days of annual leave plus 8 public holidays. Pension: Enhanced pension scheme with 5% matching. Flexibility: Flexible working arrangements to support your work life balance. Rewards: Long Service Rewards and Sony Group Company Discounts. Health & Wellbeing: Complimentary access to the Unmind wellness app. Travel: Ride to work scheme. Equal Opportunity & Inclusion Hawk Eye Innovations is committed to creating a diverse and inclusive work environment. We believe that passion for innovation thrives when different perspectives come together. We employ, retain, promote, and treat all employees and applicants fairly based on their skills, qualifications, and experience, ensuring a respectful environment where everyone can succeed.

Hawk-Eye Innovations (HEI) is looking for a Hardware Technician to join their Tennis Operations Team in Basingstoke. This unique hybrid role combines hardware support and on-site operations at tennis events. The technician will be responsible for managing hardware assets and ensuring their performance throughout the year. Key responsibilities include identifying hardware issues, improving operational efficiencies, and providing training. The role demands excellent communication skills and a strong background in hardware management. This position offers a mix of office work and on-site event participation.

Hardware Technician - Tennis Hawk Eye Tennis Location: Basingstoke - Approximately 80% Office, 20% on site (local & global) Contract: Permanent, Full Time Salary Band: £26,990 - £33,040 Depending on Experience Why Hawk Eye & Why Tennis? Join us at Hawk Eye and be part of an exhilarating journey through the world of sports events. Our operations teams play a crucial role in delivering high quality experiences at major sporting events worldwide. These are the different areas that you can explore: Technical: Testing, improving and stress testing our systems to enhance the performance of our delivery across the tours. Creative: Working closely with TV directors and external broadcasters to provide statistics and storytelling of insights across tennis matches during live broadcasts. Operations: Reviewing, improving and strategising how we improve the efficiency of delivery across the globe. Projects: On site management of our service delivery across the globe. Liaising with external stakeholders to organise our technical requirements to be ready and sites to be prepared for our arrival, and to deliver our services to the deadline of the events. Broadcast Production: Rigging and directing live TV broadcasts across the Masters 1000s ATP tour. Specific Job Overview This is a unique hybrid role that will see you acting as the vital link between the Hardware Team and the On site Operations Team. With responsibilities overlapping both hardware support and system operations, you will play a central role in ensuring cohesion between these two pillars of the department. When on site at tournaments, you won't just contribute to the success of the event, you'll also be leading the way in how we manage and deploy kit, helping to refine our build out processes and create a more streamlined, integrated operation. Your time will be split between our Basingstoke HQ and international tennis events, with the balance depending on the operational demands of the tennis calendar. While the schedule will ebb and flow throughout the year, your flexibility and ability to adapt to the rhythm of the tour will be key. You will be part of the Tennis Operations Team, working closely with the Projects, Warehouse, and Logistics Teams. The Operations Team is responsible for planning, maintaining, and delivering the resources required to execute events at the highest possible standard, ensuring the right staff and equipment are in the right place at the right time. The Tennis Department manages over £2 million worth of equipment across 200+ flight cases, deployed globally. With more than 30 tons of equipment moving across continents, tennis is one of the most logistically complex departments in the company. In this role, you'll be a key contributor to ensuring that all equipment and related processes remain fit for purpose throughout the year, supporting both day to day operations and long term strategic improvements. What the job is all about The Hardware Support role will manage the various hardware and kit demands of the Tennis department. You will take a hands on approach to deal with asset management and kit quirks as well as building and maintaining robust processes. You will split your time between the Basingstoke office and attending events throughout the year. Time on site will be essential for gaining hands on operational insight, with the goal of identifying and improving processes. What will you gain from this role? People management skills: dealing with a wide range of teams such as the project team, core hardware team, and logistics. Exposure to strategic planning: Play a key part in the future of hardware architecture, efficiencies and innovating ideas to reduce cost, improvements to the system or how we operate. Develop problem solving skills: this role will be fast paced and you will need to find solutions to problems promptly. Key Responsibilities Identifying operational hardware failure trends, gathering analytical information, investigating them and proposing alternative solutions, configurations and working practices. Identifying and implementing strategies to improve the efficiencies across our existing processes and procedures, including the reliability of hardware systems to enable future improvements. Support year round health of our kits and work with each kit manager to proactively manage their kit for each event. Advising project managers and other staff of stock availability and suggest solutions. Liaising with the Procurement and Stock Team to forecast new hardware and stock requirements. Communicating with the core hardware team and procurement team to ensure we are following the correct standards. Taking a lead role in the implementation and maintenance of the crosscheck asset management system. Managing the kit quirks process; working with the hardware team to agree who will be responsible for completing a quirks request and when they can be scheduled. Help identify weaknesses in current systems/hardware and work with relevant areas to improve this. Creating and providing training for the department to increase knowledge of hardware. Monitoring and operating the ball tracking system and broadcast analysis during every game. What we need from you University Degree or equivalent professional experience. Proactive, diligent and organised. Efficient with time, able to prioritise and be self sufficient. Demonstrated history of working with computer and camera hardware. Able to evidence an organised approach to resolving technical issues and supplying clear solutions, including replacement equipment, within the timescales available. Experience in introducing and executing new processes across a team. Track record of creating and delivering training. Understand hardware processes including RMA, Procurement, Crosscheck and Quirks. Excellent communication skills, as you'll be liaising throughout the operations team, core hardware team and wider business. Equal Opportunity Employer Hawk Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership status. We value diversity and strive to create an environment where everyone can reach their full potential.

Hawk-Eye Innovations (HEI) is looking for a Hardware Technician to support the Tennis department, focused on managing hardware demands for global tennis events. This hybrid role balances time between the Basingstoke HQ and on-site event support. The ideal candidate will have strong organizational and problem-solving skills, alongside a university degree or equivalent experience. Responsibilities include ensuring efficient processes, managing stock, and liaising with various teams to deliver exceptional service. This position offers a chance to contribute to high-profile sporting events while refining operational strategies.

Hardware Technician - Tennis Hawk-Eye Tennis Location: UK Based - Approximately 80% Office, 20% on-site (local & global) Contract: Permanent, Full Time Salary Band: £26,990 - £33,040 Depending on Experience Why Hawk-Eye & Why Tennis? Join us at Hawk-Eye and be part of an exhilarating journey through the world of sports events. Our operations teams play a crucial role in delivering high-quality experiences at major sporting events worldwide. These are the different areas that you can explore: Technical: Testing, improving and stress testing our systems to enhance the performance of our delivery across the tours. Creative: Working closely with TV directors and external broadcasters to provide statistics and storytelling of insights across tennis matches during live broadcasts. Operations: Reviewing, improving and strategising how we improve the efficiency of delivery across the globe. Projects: On-site management of our service delivery across the globe. Liaising with external stakeholders to organise our technical requirements to be ready and sites to be prepared for our arrival, and to deliver our services to the deadline of the events. Broadcast Production: Rigging and directing live TV broadcasts across the Masters 1000s ATP tour. Specific Job Overview This is a unique hybrid role that will see you acting as the vital link between the Hardware Team and the Onsite Operations Team. With responsibilities overlapping both hardware support and system operations, you will play a central role in ensuring cohesion between these two pillars of the department. When onsite at tournaments, you won't just contribute to the success of the event, you'll also be leading the way in how we manage and deploy kit, helping to refine our build out processes and create a more streamlined, integrated operation. Your time will be split between our Basingstoke HQ and international tennis event, with the balance depending on the operational demands of the tennis calendar. While the schedule will ebb and flow throughout the year, your flexibility and ability to adapt to the rhythm of the tour will be key. You will be part of the Tennis Operations Team, working closely with the Projects, Warehouse, and Logistics Teams. The Operations Team is responsible for planning, maintaining, and delivering the resources required to execute events at the highest possible standard, ensuring the right staff and equipment are in the right place at the right time. The Tennis Department manages over £2 million worth of equipment across 200+ flight cases, deployed globally. With more than 30 tons of equipment moving across continents, tennis is one of the most logistically complex departments in the company. In this role, you'll be a key contributor to ensuring that all equipment and related processes remain fit for purpose throughout the year, supporting both day to day operations and long term strategic improvements. What the job is all about The Hardware Support role will manage the various hardware and kit demands of the Tennis department. You will take a hands on approach to deal with asset management and kit quirks as well as building and maintaining robust processes. You will split your time between the Basingstoke office and attending events throughout the year. Time onsite will be essential for gaining hands on operational insight, with the goal of identifying and improving processes. What will you gain from this role People management skills: dealing with a wide range of teams such as the project team, core hardware team, and logistics. Exposure to strategic planning: play a key part in the future of hardware architecture, efficiencies and innovating ideas to reduce cost, improvements to the system or how we operate. Develop problem solving skills: this role will be fast paced and you will need to find solutions to problems promptly. Key Responsibilities Identifying operational hardware failure trends, gathering analytical information, investigating them and proposing alternative solutions, configurations and working practices. Identifying and implementing strategies to improve the efficiencies across our existing processes and procedures, including the reliability of hardware systems in order to enable future improvements. Support year round health of our kits and work with each kit manager to proactively manage their kit for each event. Advising project managers/other staff of stock availability and suggest solutions. Liaising with the Procurement and Stock Team to forecast new hardware and stock requirements.Communicating with the core hardware team and procurement team to make sure we are following the correct standards. Taking a lead role in the implementation and maintenance of the cross check asset management system. Manage the kit quirks process, you will work with the hardware team to agree who will be responsible for completing a quirks request and when they can be scheduled. Help identify weaknesses in current systems/hardware and work with relevant areas to improve this. Creating and providing training for the department to increase knowledge of hardware. Monitoring and operating of the ball tracking system and broadcast analysis during every game. What we need from you University Degree or equivalent professional experience. Proactive, diligent and organised. Efficient with time, able to prioritise and be self sufficient. Demonstrated history of working with computer and camera hardware. Able to evidence an organised approach to resolving technical issues and supplying clear solutions, including replacement equipment, within the timescales available. Experience in introducing and executing new processes across a team. Track record of creating and delivering training. Understand hardware processes including RMA, Procurement, Cross check and Quirks. Excellent communication skills, as you'll be liaising throughout the operations team, core hardware team and wider business. Equal Opportunity Employer Hawk Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership status. We value diversity and strive to create an environment where everyone can reach their full potential.