London Metal Exchange Limited

A leading metals exchange is seeking a Modern Workspace EUC Technology Lead to ensure the stability and evolution of workplace technologies while leading strategy and governance for End User Computing services. The role demands 5+ years in a regulated environment, experience with Microsoft Endpoint Manager, and a solid understanding of ITIL. You'll oversee lifecycle management of desktop builds and drive EUC-related projects in a dynamic team environment focused on enhancing employee experience.

Modern Workspace EUC Technology Lead Shift Pattern: Standard 40 Hour Week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: D - Assistant Vice President Reporting Line: (UK Division) Information Technology Location: UK-London Worker Type: Permanent LME: LME Group is the world centre for industrial metals trading and clearing. Most of the world's non-ferrous metals business is conducted in the LME.The metals community uses the LME, a member of HKEX Group, as a venue to transfer or take on price risk, as a physical market of last resort and as the provider of transparent global reference prices. Overall Purpose of Role : The Modern Workspace EUC (End User Computing) Technology Lead is responsible for the design, delivery, and lifecycle management of the organisation's workplace technology platforms. This role ensures secure, reliable, and modern digital experiences across desktops, laptops, virtual environments, and core productivity services.The Modern Workspace EUC Technology Lead is accountable for the stability, security, and evolution of the end user computing estate, ensuring high availability, regulatory compliance, and an improved employee experience across all workplace technologiesThe role will be the lead for change in the EUC landscape with a focus on continuous improvements on the EUC experience. Responsibilities End User Computing Leadership + Lead the strategy, roadmap, and technical governance for all EUC services, including Windows endpoints, virtual desktops, and productivity tools. + Own the lifecycle management of desktop and laptop builds, configuration, patching, and hardware standards. + Drive adoption of modern workplace tooling such as Intune, Autopilot, Windows Update for Business, and advanced configuration frameworks. Patching & Security Compliance + Oversee and optimise desktop/laptop patching processes. + Maintain high compliance levels via automated patching solutions and proactive vulnerability remediation. + Work with Cyber Security teams to address endpoint risks. Citrix & Virtual Environment Management + Act as technical lead for Citrix environments. + Optimise performance and user experience. + Support upgrades, integrations, and troubleshooting. Microsoft Exchange & Messaging Services + Provide expert-level support for Microsoft Exchange. + Manage mail routing, compliance features, policies, and identity integrations. Operational Excellence + Lead incident and problem resolution for EUC platforms. + Create and maintain technical documentation. + Collaborate with infrastructure and security teams. Project & Stakeholder Management + Drive technical delivery of EUC-related projects and upgrades. + Engage with business stakeholders. + Manage third party vendors. PERSON SPECIFICATION: Academic and Professional Qualifications Required: Proven career history within a regulated environment, preferably financial services, exchange, or capital markets, with demonstrable experience operating under strong governance, security, and compliance requirements. Minimum 5+ years' experience in a financial or similarly complex enterprise organisation, working in an engineering, architecture, or technology ownership capacity. Experience in End User Computing, Workplace Technology, or Desktop Engineering roles, with exposure to enterprise scale environments. Experience in a senior or lead role, demonstrating technical ownership, solution leadership, or delivery accountability across platforms or services. Strong experience working within an ITIL governed operating model, including incident, problem, change, and service lifecycle management. Demonstrated track record of operating within engineering or architecture service frameworks, contributing to standards, patterns, and technology direction. Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred; however, equivalent professional experience and a proven track record of delivering complex workplace technology solutions will be considered in lieu of formal qualifications. Required Knowledge and Level of Experience: Degree in Computer Science, IT or related disciplines. Microsoft Endpoint Manager (Intune) - advanced administration, AutoPilot, compliance policies, configuration profiles, app lifecycle management. Windows 11 - expert-level understanding, including security baselines, update rings, and troubleshooting. macOS management (e.g. Intune for macOS) - working to advanced level depending on organisation. Mobile Device Management - iOS OS knowledge and MDM frameworks. Microsoft 365 ecosystem - Exchange Online, Teams, OneDrive, SharePoint, Defender for Office. Collaboration hardware - meeting room tech, Teams Rooms, AV solutions. Microsoft Defender suite (Defender for Endpoint, SmartScreen, ASR rules). Zero Trust principles. Conditional Access & identity protection (Azure AD / Entra ID). CIS security baselines and endpoint hardening. PowerShell - medium-advanced scripting for automation, image customisation, packaging. Basic CI/CD awareness (e.g., Git, Azure DevOps) beneficial. MSI, MSIX, Win32 app packaging. Deployment automation and lifecycle management. Software distribution best practices. Basic network fundamentals (DNS, DHCP, VPN, Wi-Fi). Endpoint connectivity troubleshooting. Understanding of enterprise architecture and integration points. Any knowledge and experience of containerisation highly desirable Skills set and Core Competencies Required for Role: Strong technical leadership experience across End User Computing and Modern Workspace platforms, acting as a trusted subject matter authority. Solid experience with virtualisation technologies (e.g. Citrix) and supporting Windows Server and EUC infrastructure services. Strong understanding of endpoint platforms, security baselines, and enterprise hardening standards in regulated environments. Experience defining and enforcing technical standards, patterns, and governance within an ITIL aligned operating model. Ability to understand and maintain automation and deployment code within a CI/CD pipeline environment. Proven ability to drive operational stability, security compliance, and service improvement across workplace technologies. Strong stakeholder management skills, with the ability to influence and communicate effectively across technical and non technical audiences. Demonstrated leadership capability, including mentoring engineers, working with third party suppliers, and promoting best practices. Highly organised, proactive, and outcomes focused, with a user centric mindset and strong sense of ownership. Personal Qualities: Ability to work under pressure with changing priorities. A dynamic and self-motivated attitude Accountable and proactive Proactive, user centric mindset focused on employee experience Must display strong analytical skills and attention for detail Desire to learn new skills Leadership skills ability to mentor engineers and uplift team capability Strong Relationship Management skills, ability to build and create lasting relationships with all levels of internal stakeholders and outsourced providers. Highly effective planning and prioritisation skills. Presentation skills. Both written and oral. Strong understanding of process management Excellent documentation skills Team work + Must demonstrate the ability to work as part of a wider team, fully solve problems and stand behind solutions. Should be comfortable asking for help if needed. Ownership + Must be able to take the initiative, own issues within the area and see through to completion. Challenge + Must be able to learn from successes and mistakes, challenge others in a respectful and constructive way, and involve the right people to come to a decision.

London Metal Exchange Limited is seeking an Application and Platform Engineer in London. This role provides Level 2 and Level 3 technical support, focusing on automation and platform engineering for mission-critical applications. Key responsibilities include supporting production environments, assisting with project delivery, troubleshooting incidents, and contributing to service improvements through automation. Ideal candidates will have a degree in Computer Science and experience in financial markets or related fields. The role offers a full-time position with flexible working arrangements.

Application and Platform Engineer page is loaded Application and Platform Engineerlocations: UK-Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R003321Application and Platform Engineer Shift Pattern: Standard 40 Hour Week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: E - Associate Reporting Line: (UK Division) Information Technology Location: UK-London Worker Type: Permanent Overall Purpose of Role: Provide Level 2 and Level 3 technical support with a focus on reliability, resilience, and automation for the LME's Middle Office, Back Office, and Market Data mission-critical applications. This role combines application support with modern SRE principles and platform engineering practices , helping ensure system stability, scalability, and continuous improvement for internal teams and external clients.This includes: Support our application suite in production with a view of platform engineering activities, including maintaining containerised environments and Infrastructure as Code (IaC). Build, migrate, support, optimise and manage our physical, virtual, containerised Openshift and Kubernetes environments for scalability, resilience, and operational efficiency, with a focus on a 'Five nines' operational availability. Deliver technical support for application rollouts within project frameworks. Assist project delivery across Waterfall and Agile methodologies, with exposure to Hybrid approaches. Troubleshoot and resolve incidents across applications, infrastructure, and network layers. Contribute to service improvements through automation and process optimisation. Participate in incident, change, and problem management processes. Validate changes through QA and automated testing pipelines. Apply RE practices such as proactive monitoring and performance tuning to improve system reliability. Key Accountabilities: Maintain and support mission-critical applications across Trading, Data and Clearing business units. Assist with regulatory, infrastructure, and security projects. Monitor application performance using observability tools and implement tuning where needed. Support test and production environments to ensure stability and readiness. Contribute to automation initiatives and CI/CD pipeline improvements. Maintain accurate documentation for supported systems and platforms. Participate in disaster recovery exercises and operational resiliency testing. Help identify and remediate security vulnerabilities across systems. Technical Responsibilities Maintain and test disaster recovery procedures. Respond promptly to production issues and communicate resolutions effectively. Support 24/7/365 system availability, including flexible shifts and on-call rota. Work with CI/CD pipelines (e.g., Bamboo, BitBucket) to support deployments. Assist with Infrastructure as Code using Ansible Tower. Support containerised environments on OpenShift and Kubernetes , ensuring scalability and resilience. Implement and maintain observability stacks with Grafana/Prometheus and Splunk for metrics and log analysis. Automate repetitive tasks using scripting languages (Python, Bash, PowerShell). Working with others: Collaborate with internal production teams, project teams, and business stakeholders. Work closely with Risk, Security, and GRC teams, as well as external vendors and auditors. Strong problem-solving skills, innovative mindset, and technical curiosity. Clear, communicator and team player with a focus on collaboration and knowledge sharing. Organised and proactive with excellent documentation skills. Ownership mindset: accountable for end-to-end delivery and lifecycle thinking PERSON SPECIFICATION: Qualifications Degree in Computer Science or a related discipline or 2+years of equivalent professional experience Preferred Experience Strong SQL and database knowledge (MySQL, Oracle, Liquibase). Hands-on experience with CI/CD, IaC, containerisation, and orchestration tools. Familiarity with monitoring and observability platforms. Exposure to DevSecOps practices and vulnerability scanning. 2-4 years in financial markets or mission-critical environments. Good understanding of networking, infrastructure, and cloud technologies. Experience supporting .NET, Java, and microservices-based applications. Desirable ITIL Foundation Certification v3/v4. ServiceNow experience. SRE and Agile/Lean methodologies. Swift Payment systems knowledge. Skills Strong problem-solving skills and technical curiosity. Clear communicator and collaborative team player. Organised and proactive with good documentation skills. Passion for automation and continuous improvement. Comfortable working in Agile environments and using shared tools (Jira, Confluence). Ability to work under pressure and prioritise effectively. Personal Qualities: Delivers high-quality results under pressure and tight deadlines. Strong problem-solving skills with an innovative, curious mindset. Clear communicator and collaborative team player, promoting knowledge sharing. Organised, proactive, and detail-oriented with strong planning skills. Ownership mindset with a passion for automation and continuous improvement. Comfortable with Agile practices and CI/CD tools (Jira, Confluence). Supports a culture of learning through blameless post-mortems and experimentation. The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.

A leading metals trading firm in London seeks a PA to the Chief Sustainability Officer and Head of Physical Markets. You will manage schedules, organize meetings, and assist with travel arrangements. Candidates should have strong administrative experience, excellent communication skills, and proficiency in Microsoft Office. The role involves coordinating internal teams and maintaining stakeholder relationships, all within a dynamic and diverse work environment.

PA to the Chief Sustainability Officer & Head of Physical Markets page is loaded PA to the Chief Sustainability Officer & Head of Physical Marketslocations: UK-Londontime type: Full timeposted on: Posted Todayjob requisition id: R003788PA to the Chief Sustainability Officer & Head of Physical Markets Shift Pattern: Standard 40 Hour Week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: F - Officer Reporting Line: (UK Division) Sustainability and Physical Markets Location: UK-London Worker Type: PermanentThe London Metal Exchange is the world centre for industrial metals trading. Most of the world's non-ferrous metals business is conducted on the LME and the metals community uses the LME, a member of HKEX Group, as a venue to transfer or take on price risk, as a physical market of last resort and as the provider of transparent global reference prices.The Sustainability and Physical Markets team ("SPM") is responsible for the strategy, delivery, and operation of the LME's physical market and sustainability activity. This incorporates (i) the strategic development of all areas of the LME's physical ecosystem including future commercialisation, sustainability, overall management of physical market relationships including producers of LME-listed brands, (ii) the operation of the LME's physical network including LME warehousing, operation of the LME approved brands list, and LME responsible sourcing, and (iii) the operation of the systems that support and deliver this work and management of all related regulatory requirements including operational resilience. The SPM team is split into three closely linked sub-divisions to manage these activities, responsible for development and strategic activities, operational activities, or systems management. This role works across all aspects of SPM, working closely with the Chief Sustainability Officer + Head of Physical Markets and the SPM Chief of Staff ("CoS") to ensure the team is working effectively, remains organised and acts as one overarching department. The role primarily supports the Chief Sustainability Officer + Head of Physical Markets and the SPM CoS but extended to other SPM management team members where possible for basic support such as meetings, travel and expenses. It will assist the SPM CoS with reporting and presentations where appropriate and other areas that support the SPM team in delivering its objectives. It will provide a key point of contact for external and internal stakeholders contacting the SPM team, as well as having the opportunity to provide input into a broad range of areas across SPM, helping shape the sustainability and physical market offering of the LME. Responsibilities: This role supports the daily operation of SPM. This includes: Day-to-day management of the diary of the Chief Sustainability Officer + Head of Physical Markets and SPM CoS, including scheduling internal and external meetings with people located all over the world, booking meeting rooms / refreshments etc Booking travel for Chief Sustainability Officer + Head of Physical Markets and the SPM CoS in line with company policy; possibly for other management team members too (albeit only one addition likely to undertake significant travel) Be first point of contact with the SPM team for external stakeholders - provide a friendly, helpful and efficient service to all Run SPM team meetings, including room booking, meeting agenda and chairing meetings Maintaining cleanliness and orderliness of the team's digital files and records on multiple internal databases Implementing processes to improve team coordination and efficiency Meeting preparation, including collating meeting materials, proofing documents, and performing limited background research as required Note-taking in a variety of meetings that is clear and succinct, following up on action items as appropriate Providing other LME teams with briefings covering the current status of SPM activity where needed Logging purchase orders, invoices, and contracts for project expenses in line with company policy Support on managing and tracking the SPM team budget Managing deadlines for the team Organising social events Providing assistance on a range of SPM initiatives as appropriate Working towards developing knowledge of broader SPM activities Liaising with other LME and HKEX teams - especially as the assistant level to build relationships and facilitate organisation Academic and professional qualifications required: Grade 4/Grade C and above in GCSE English and Mathematics Professional administrative/secretarial qualification preferred, but not essential Required knowledge and level of experience: Demonstrable experience in an administrative or secretarial role, preferably in the same sector Skills set and core competencies required for role: Excellent communication skills, both written and oral, and experience communicating with global audiences preferred Professional and possessing good manners, able to interact with significant internal and external stakeholders Interest in learning new concepts, business areas, and skills Highly organised with strong multi-tasking and time management skills Excellent proficiency in Outlook, Word, Excel and PowerPoint Ability to prioritise among multiple individuals' demands Able to maintain confidentiality and act with discretion Confidence to follow up as required, obtaining information from multiple sources Personal qualities: Team-oriented Proactive, organised, efficient and reliable Trustworthy and discreet Positive and supportive Emotional maturityThe LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression and reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.