Pell Frischmann Group Ltd.

We are looking to hire a Senior IT Support Engineer in our Exeter office. The Role Based in our Exeter office of over 100 people, we're looking for a Senior IT Support Engineer who thrives on solving problems, enjoys being the go-to person, and takes pride in delivering a brilliant user experience. This isn't just a ticket handling role - you'll be at the heart of the business, keeping over 700 colleagues connected, productive, and supported. From day to day troubleshooting to shaping how IT support works across the organisation, you'll have real influence and ownership. If you enjoy variety, autonomy, and being trusted to make things happen - you'll fit right in. To be considered you must live within commutable range of Exeter and hold a full, permanent right to work. What You'll Be Doing Acting as a key point of contact for IT support, providing fast, practical solutions to a wide range of issues Diagnosing and resolving everything from hardware faults to complex system and network issues Owning and managing the full lifecycle of support requests - from first contact to resolution Setting up new starters with everything they need to hit the ground running Managing offboarding processes, ensuring systems and equipment are handled securely and efficiently Taking ownership of IT services at your local site, while supporting the wider business when needed Building strong, trusted relationships across teams - becoming the person people rely on Keeping IT assets organised and under control through accurate inventory management Continuously improving processes, suggesting smarter ways of working, and driving efficiencies Supporting and mentoring junior team members, helping raise the overall capability of the team What You Bring You're someone who doesn't just fix problems but you own them. You're proactive, approachable, and confident working with people at all levels of the business. Key Experience & Skills A credible amount prior experience in a 2nd line IT support role Strong knowledge of Windows 11 environments Hands on experience with: Solid understanding of networking fundamentals (LAN, WAN, Wi Fi, TCP/IP) Active Directory, Exchange, Intune, SharePoint, Teams Ability to troubleshoot hardware, software, and VPN issues with confidence Excellent communication skills - able to explain technical issues in a clear, user friendly way A proactive mindset with a strong sense of ownership and accountability Driving Licence Preferred IT certifications such as ITIL Experience supporting HP laptops Exposure to Mac environments Make an Impact In this role, you won't be hidden away - you'll be a visible, valued part of the business. Your work will directly impact how smoothly teams operate every day. If you're looking for a role where you can take ownership, build relationships, and genuinely make a difference, we'd love to hear from you.

Pell Frischmann Group Ltd. is seeking a Senior IT Support Engineer in Exeter to join their technology team. You will provide solutions to IT issues, keep over 700 team members connected, and significantly impact how the business operates. The ideal candidate will possess strong experience in 2nd line IT support, a proactive mindset, and excellent communication skills. Your responsibilities will include troubleshooting hardware and software problems, supporting junior team members, and engaging across various teams to enhance IT services.

We are expanding our IT Operations team in Wakefield with an IT Support Engineer The Role We are looking for a proactive and technically capable IT Support Engineer to join our IT Operations team, supporting a user base of over 700 colleagues. This is a hands on role that sits at the heart of day to day IT operations, working closely with the IT Operations Manager, IT Managers and wider IT team to ensure systems remain secure, reliable and fit for purpose. You will play a key role in supporting and maintaining the organisation's IT infrastructure, contributing to operational stability, security compliance and continuous improvement. The role also offers exposure to wider IT projects and collaboration with third party suppliers, making it ideal for someone who enjoys variety and responsibility within an operational IT environment. Key Responsibilities As IT Support Engineer, you will support the delivery and maintenance of the organisation's server, network and Active Directory environment, ensuring systems operate effectively and in line with information and cyber security policies. You will administer and maintain core IT tools and technologies, keeping documentation accurate and up to date, and supporting the IT Operations Manager with software updates, patch management, renewals and requisitions to maintain compliance and system integrity. You will work closely with third party providers to support infrastructure services and resolve escalated end user issues, as well as contribute to wider IT projects as required. This role requires a practical, hands on approach and the ability to manage multiple priorities in a fast paced operational setting. Skills, Experience & Technical Knowledge The successful candidate will have strong experience supporting a Microsoft based environment, including Office 365 and Azure, along with proven experience working with IT infrastructure, server hardware and software. You will be confident supporting Windows Server environments (2019 and above) and working with HPE and Dell server hardware. A solid understanding of networking concepts and administration is essential, including WAN, LAN, Wi Fi, TCP/IP, as well as experience with DNS, DHCP and Terminal Services. You will also be comfortable producing reports and analytics to support scheduled IT management reporting. What We're Looking For We're seeking someone who is technically competent, organised and service focused, with the confidence to work independently while collaborating effectively with internal teams and external partners. You should be comfortable operating across a broad range of IT operational tasks and committed to delivering a high quality support service.

Pell Frischmann Group Ltd. is expanding its IT Operations team in Wakefield and seeks a proactive IT Support Engineer to support a user base of over 700 colleagues. You will be involved in day-to-day IT operations, security compliance, and liaising with IT Managers to maintain a reliable infrastructure. The role focuses on supporting a Microsoft-based environment (Office 365, Azure) and maintaining server hardware.

Pell Frischmann Group Ltd. is seeking a Senior or Principal Highways Engineer in the UK to join their Transport Infrastructure team. In this role, you will lead highways projects and ensure high-quality service delivery while collaborating with multidisciplinary teams. The ideal candidate will have a BEng in Civil Engineering and significant experience in highway design. Strong project management and communication skills are essential, along with a commitment to mentoring junior staff and delivering successful engineering solutions.

Overview We are currently hiring for a Senior or Principal Highways Engineer in any of our TI UK offices. Main Purpose of the Job Based in any of our Transport Infrastructure focused offices, you will be part of a hardworking and growing team of Transport & Infrastructure Engineers/Consultants. About the Role As a Senior or Principal Highways Engineer within our Transport Infrastructure team, you will support or lead the delivery of a wide range of highways and infrastructure projects across the region and country. You will collaborate with multidisciplinary teams, engage with clients, and contribute to high-quality engineering solutions. You will work with colleagues across our regional and national offices, helping drive successful project delivery. Projects include local authority frameworks, active travel schemes, Section 278/38 works, drainage design, and technical assurance. Main Duties & Responsibilities Implement project requirements in line with client specifications and industry standards Lead or contribute to the design and delivery of highways schemes Liaise with clients, third parties, and wider project teams Mentor junior staff and support team development Produce and check technical reports, drawings, and specification Supervise site-based activities where required Essential Qualifications & Experience BEng in Civil Engineering (or equivalent) Significant experience post-graduation in highway design or civil infrastructure, construction, and site supervision Professional engineering qualification with IHT or ICE Experience in managing project workloads, and ensuring compliance with briefs and financial constraints Knowledge, experience and ability for the implementation of highway design standards, construction practices, and relevant legislation on projects Alignments & junction 3D modelling (DMRB, in Civils 3D or similar software) Drainage Pavement Road Restraint Systems Road Signs and Markings to TSRGD & Traffic Signs Manual Active Travel Development of Highways Specifications inc. MCHW Demonstrate a good understanding of Health and Safety including CDM responsibilities Managing other disciplines to deliver projects Good interpersonal, written and verbal communication skills Experience mentoring and developing less experienced staff, and the ability to build effective working relationships Use of Common Data Environments & BIM levels & strategy Utility coordination and clash detection Desirable / Site & Additional Skills Site Experience Understanding of commercial management and business focus Skills The ability to work under pressure, with good organisational skills and the ability to plan, organise and manage a complex workload, with shifting deadlines to meet specific targets Experience of working in a complex design and project/programme management environment, ideally in infrastructure or a related field and evidence of delivering sustainable results in a large organisation Strong analytical and problem-solving skills to identify and deliver outcomes-focused solutions to complex situations Ability to design highway engineering solutions, analyse complex information, and use relevant software for modelling and analysis Development of Highways Specifications Civils 3D (or Similar) & AutoCAD / Technical Drawing skills Experience of drainage design and use of analytical modelling tools Clear, confident, and enthusiastic communication skills, both written and oral, to explain complex data to non-specialist audiences and stakeholders A commitment to continuous professional development and embodying organisational values and behaviours