United Kingdom Swindon, United Kingdom London, United Kingdom As part of Nationwide's exciting and growing team of Cloud Platform engineers, you'll have an SRE (Site Reliability Engineer) mindset with the ability to act like a Developer and think like a Systems Operator. We invest in our people to ensure we create multi-functional engineers and retain the skills within the organisation. Our engineers are responsible for the delivery of Cloud technical solutions for assigned missions alongside providing consultancy and support services as required. As part of the Cloud Operations team, we are looking for talented people to help us achieve our goals. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office.If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. If you are successful in this role, your internal title will be E1 - Engineer Banking - but fairer, more rewarding, and for the good of society What you'll be doing As a core member of the Cloud Platform Operations team, you will be responsible for the reliability, availability and performance of the cloud platforms and services that underpin Nationwide's operations. We are offering training and development within Cloud, specifically around AWS and Terraform which will help you to build Service Management knowledge and experience to ensure incidents are managed within SLAs and changes are implemented successfully, first time. You will take charge in building and managing scalable, self-healing, globally distributed cloud platforms and also collaborate with architecture, security, engineering teams and the wider Engineering Centre of Excellence to set up best in class cloud platforms and subsequently provide guidance on their consumption. You'll also work with our consumers in the Development and Feature teams to ensure reliability of service. In addition to this, you'll utilise your experience to proactively seek opportunities to drive efficiency and cost reduction by automating manual and repetitive tasks. You'll also develop features and codified artefacts for platform improvements leveraging automation and infrastructure as code and lead architectural & design with regards to the operational reliability of NBS cloud platforms. About you We are seeking an Engineer (Cloud Platform Engineer) with a foundation in Cloud Platforms and a passion for problem-solving. You will have: A positive mindset to develop additional skills for cloud-based technologies and have a working understanding of Cloud Fundamentals Demonstrable experience as a Cloud Platform Engineer, including hands on use of Infrastructure as Code and automated scripts via CI/CD pipelines Proven skills with coding languages such as BASH and Python A good understanding of Infrastructure as Code principles, with all configuration and deployment delivered through tools such as Terraform and Ansible A thirst for knowledge and the ability to demonstrate a commitment to personal development Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 704 Apply Before 01/23/2026, 11:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB
03/02/2026
Full time
United Kingdom Swindon, United Kingdom London, United Kingdom As part of Nationwide's exciting and growing team of Cloud Platform engineers, you'll have an SRE (Site Reliability Engineer) mindset with the ability to act like a Developer and think like a Systems Operator. We invest in our people to ensure we create multi-functional engineers and retain the skills within the organisation. Our engineers are responsible for the delivery of Cloud technical solutions for assigned missions alongside providing consultancy and support services as required. As part of the Cloud Operations team, we are looking for talented people to help us achieve our goals. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office.If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. If you are successful in this role, your internal title will be E1 - Engineer Banking - but fairer, more rewarding, and for the good of society What you'll be doing As a core member of the Cloud Platform Operations team, you will be responsible for the reliability, availability and performance of the cloud platforms and services that underpin Nationwide's operations. We are offering training and development within Cloud, specifically around AWS and Terraform which will help you to build Service Management knowledge and experience to ensure incidents are managed within SLAs and changes are implemented successfully, first time. You will take charge in building and managing scalable, self-healing, globally distributed cloud platforms and also collaborate with architecture, security, engineering teams and the wider Engineering Centre of Excellence to set up best in class cloud platforms and subsequently provide guidance on their consumption. You'll also work with our consumers in the Development and Feature teams to ensure reliability of service. In addition to this, you'll utilise your experience to proactively seek opportunities to drive efficiency and cost reduction by automating manual and repetitive tasks. You'll also develop features and codified artefacts for platform improvements leveraging automation and infrastructure as code and lead architectural & design with regards to the operational reliability of NBS cloud platforms. About you We are seeking an Engineer (Cloud Platform Engineer) with a foundation in Cloud Platforms and a passion for problem-solving. You will have: A positive mindset to develop additional skills for cloud-based technologies and have a working understanding of Cloud Fundamentals Demonstrable experience as a Cloud Platform Engineer, including hands on use of Infrastructure as Code and automated scripts via CI/CD pipelines Proven skills with coding languages such as BASH and Python A good understanding of Infrastructure as Code principles, with all configuration and deployment delivered through tools such as Terraform and Ansible A thirst for knowledge and the ability to demonstrate a commitment to personal development Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 704 Apply Before 01/23/2026, 11:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB
A leading IT service provider is seeking a motivated Service Performance Manager to enhance service quality and support performance improvements within their technology delivery office. This role involves analyzing performance metrics, creating detailed reports, and managing operational processes to minimize disruptions and ensure satisfaction. With a focus on hybrid working, candidates will primarily be based in either Swindon or London, offering flexibility and a collaborative environment.
03/02/2026
Full time
A leading IT service provider is seeking a motivated Service Performance Manager to enhance service quality and support performance improvements within their technology delivery office. This role involves analyzing performance metrics, creating detailed reports, and managing operational processes to minimize disruptions and ensure satisfaction. With a focus on hybrid working, candidates will primarily be based in either Swindon or London, offering flexibility and a collaborative environment.
As anDevsecOpsLeadengineeryou willbe helpingto shape theCustomerExperience &Communication platforms. This groupis part of the Chief data & analytics office (CDAO)and part of the overall COO team in Nationwide. OurDevSecOpsLead engineerisateam player with great level of technical understanding, soyou'llbe comfortablemanaging thetechnical requirements, be they on or offshore.You'llwork with colleagues across the business todeliver thecustomer experience, Communication Platformfor NBS. We'relooking fora Devopsleadwith passion, creativity,determinationand enthusiasm that will help us uncover the best ways of delivering value in the future. Our teams are close knit, friendly and sociable. You can expect to work alongside experts indigital,banking, security,riskand card services, as well as colleagues who understand how our branch systems work and how best to deliver exceptional service.Above all, we'llgive you the accountable freedomyou'llneed to propose and deliver the best solution for our members. We understand that learning is essential for you to grow asEngineering Lead, sowe'llprovide access to Pluralsight and Degreed courses, regular training courses, and the time that you need to learn. There are also plenty of opportunities for you to teach others in turn, too. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
03/02/2026
Full time
As anDevsecOpsLeadengineeryou willbe helpingto shape theCustomerExperience &Communication platforms. This groupis part of the Chief data & analytics office (CDAO)and part of the overall COO team in Nationwide. OurDevSecOpsLead engineerisateam player with great level of technical understanding, soyou'llbe comfortablemanaging thetechnical requirements, be they on or offshore.You'llwork with colleagues across the business todeliver thecustomer experience, Communication Platformfor NBS. We'relooking fora Devopsleadwith passion, creativity,determinationand enthusiasm that will help us uncover the best ways of delivering value in the future. Our teams are close knit, friendly and sociable. You can expect to work alongside experts indigital,banking, security,riskand card services, as well as colleagues who understand how our branch systems work and how best to deliver exceptional service.Above all, we'llgive you the accountable freedomyou'llneed to propose and deliver the best solution for our members. We understand that learning is essential for you to grow asEngineering Lead, sowe'llprovide access to Pluralsight and Degreed courses, regular training courses, and the time that you need to learn. There are also plenty of opportunities for you to teach others in turn, too. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Overview We have an exciting opportunity for a motivated and passionate Service Performance Manager helping to support the oversight and performance improvements of IT services to ensure they meet business needs and quality standards within our Data & Functions Technology Delivery Chief Information Office (CIO) portfolios inside the Chief Operations Office (COO). This role sits within the IT Service Management & Application Support team, who have oversight of the IT run services for a broad range of business areas including Fraud, Risk, HR, Marketing, Finance, Treasury and Data & Analytics. This diverse role requires an inquisitive candidate dedicated to analysing performance metrics, creating reports, identifying trends and protecting enterprise class IT services for our internal and external customers. The role underpins the broader Service Management function, enabling insights to support strong relationships between IT and the business, overseeing operational processes and driving both value and business satisfaction. Key Responsibilities Key responsibilities revolve around the PowerBI and ServiceNow toolsets, the custodianship of service performance metrics, through the creation and ownership of detailed reports, supporting the oversight of the IT run framework (including incident, problem, change and knowledge management), closely monitoring service performance metrics and driving continuous improvement to minimise disruption of IT change and improve overall service quality. A keen eye for detail and the ability to spot trends with the curiosity to understand what's driving them, is crucial for this role. This role is within a fast-paced, high-impact team where your insights will directly influence service stability, customer satisfaction, and business value. You'll be part of a team that's central to protecting and enhancing IT services for both internal and external customers. Duration This is a 12 month secondment opportunity. Working Conditions At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. Inclusion & Recruitment Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
03/02/2026
Full time
Overview We have an exciting opportunity for a motivated and passionate Service Performance Manager helping to support the oversight and performance improvements of IT services to ensure they meet business needs and quality standards within our Data & Functions Technology Delivery Chief Information Office (CIO) portfolios inside the Chief Operations Office (COO). This role sits within the IT Service Management & Application Support team, who have oversight of the IT run services for a broad range of business areas including Fraud, Risk, HR, Marketing, Finance, Treasury and Data & Analytics. This diverse role requires an inquisitive candidate dedicated to analysing performance metrics, creating reports, identifying trends and protecting enterprise class IT services for our internal and external customers. The role underpins the broader Service Management function, enabling insights to support strong relationships between IT and the business, overseeing operational processes and driving both value and business satisfaction. Key Responsibilities Key responsibilities revolve around the PowerBI and ServiceNow toolsets, the custodianship of service performance metrics, through the creation and ownership of detailed reports, supporting the oversight of the IT run framework (including incident, problem, change and knowledge management), closely monitoring service performance metrics and driving continuous improvement to minimise disruption of IT change and improve overall service quality. A keen eye for detail and the ability to spot trends with the curiosity to understand what's driving them, is crucial for this role. This role is within a fast-paced, high-impact team where your insights will directly influence service stability, customer satisfaction, and business value. You'll be part of a team that's central to protecting and enhancing IT services for both internal and external customers. Duration This is a 12 month secondment opportunity. Working Conditions At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. Inclusion & Recruitment Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
A leading financial services provider is seeking a DevSecOps Lead Engineer to manage the technical requirements of customer experience and communication platforms. You will work in a close-knit team environment, contributing to innovative delivery methods. The role offers hybrid working, allowing flexibility and collaboration across locations including Swindon and London. Candidates should possess strong technical acumen in DevSecOps and be passionate about delivering value for services provided to members.
03/02/2026
Full time
A leading financial services provider is seeking a DevSecOps Lead Engineer to manage the technical requirements of customer experience and communication platforms. You will work in a close-knit team environment, contributing to innovative delivery methods. The role offers hybrid working, allowing flexibility and collaboration across locations including Swindon and London. Candidates should possess strong technical acumen in DevSecOps and be passionate about delivering value for services provided to members.
Swindon, United Kingdom Northampton, United Kingdom Dunfermline, United Kingdom Overview At Nationwide we aim to get things right first time, but when something does go wrong, we pride ourselves in putting it right for our customers quickly and efficiently. As our name suggests, the Remediation Centre of Excellence is a specialised cross community capability who rapidly assimilate knowledge and build an understanding of emerging issues and incidents in order to plan and deliver the required remediation for impacted customers. Are you meticulous and methodical when it comes to planning a new piece of work with multiple workstreams? Do you thrive under pressure working within a fast paced and challenging environment? Do you have an interest in mitigating risks and issues for complex scenarios? Can you quickly build new strong and lasting relationships with stakeholders? Can you work with ambiguity? If so, then a Delivery Manager role in the Remediation Centre of Excellence could be for you! We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 30 and 35 hours. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Dunfermline office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. What you'll be doing This is an exciting opportunity within the Remediation Centre of Excellence - on a day-to-day basis you will own and support the management of Remediation projects through the full lifecycle from inception through to close-down. This will involve supporting the scoping, planning, estimating, and delivering the change. You will take responsibility for the delivery and management of successful Remediation projects against agreed delivery plans, managing workstreams and supporting the Senior Delivery Manager. This will involve business readiness, control development, monitoring and implementation. You must be adept at working with ambiguity and delivering at pace, providing timely updates and reporting to the Programme Lead/Senior Delivery Manager on progress, updates to plan, slippage, risks and issues. Working with multiple teams across Customer Resolutions, and heavily with our operational functions, you will show understanding multiple dynamics, demand and influencing styles is essential. The projects you work on will range from the front door, to close down and continuous improvement activities. You'll work to ensure the solutions linked to the remediation project are implemented to ensure they meet the needs of our customers. Continuous improvement is a key part of our strategy; by identifying and implementing opportunities for improvement you will deliver business benefits and efficiencies, as well as pro-active identification, communication and resolution of risks and issues You will support the utilisation of the appropriate delivery methodology and production of collateral, and you will enable delivery of the defined outcomes. This role encompasses collaboration with colleagues across the organisation ensuring that work is delivered on time, to the required quality and aligning to the Remediation principles and governance framework. About you The minimum requirements for the role are: Recent experience of delivering remediation projects Extensive knowledge of leading small/medium projects end to end from inception, through to benefits realisation which have delivered measurable outcomes Strong critical thinking capability, with the ability to comprehend and assimilate information rapidly, break down complex problems, and provide pragmatic solutions Proven capability in building and leading high-performing teams either through direct or matrix teams, underpinned by strong influencing, negotiation and relationship management capabilities Knowledge and experience of working with different change methodologies e.g., Agile and experience of robust governance and reporting frameworks Proven experience of working with stakeholders at different levels including identifying, engaging, managing expectations and communicating with confidence Confidence to challenge and influence where required including production of reporting up to Senior Leadership Team level Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 1879 Apply Before 01/30/2026, 11:55 PM Locations Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB
03/02/2026
Full time
Swindon, United Kingdom Northampton, United Kingdom Dunfermline, United Kingdom Overview At Nationwide we aim to get things right first time, but when something does go wrong, we pride ourselves in putting it right for our customers quickly and efficiently. As our name suggests, the Remediation Centre of Excellence is a specialised cross community capability who rapidly assimilate knowledge and build an understanding of emerging issues and incidents in order to plan and deliver the required remediation for impacted customers. Are you meticulous and methodical when it comes to planning a new piece of work with multiple workstreams? Do you thrive under pressure working within a fast paced and challenging environment? Do you have an interest in mitigating risks and issues for complex scenarios? Can you quickly build new strong and lasting relationships with stakeholders? Can you work with ambiguity? If so, then a Delivery Manager role in the Remediation Centre of Excellence could be for you! We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 30 and 35 hours. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Dunfermline office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. What you'll be doing This is an exciting opportunity within the Remediation Centre of Excellence - on a day-to-day basis you will own and support the management of Remediation projects through the full lifecycle from inception through to close-down. This will involve supporting the scoping, planning, estimating, and delivering the change. You will take responsibility for the delivery and management of successful Remediation projects against agreed delivery plans, managing workstreams and supporting the Senior Delivery Manager. This will involve business readiness, control development, monitoring and implementation. You must be adept at working with ambiguity and delivering at pace, providing timely updates and reporting to the Programme Lead/Senior Delivery Manager on progress, updates to plan, slippage, risks and issues. Working with multiple teams across Customer Resolutions, and heavily with our operational functions, you will show understanding multiple dynamics, demand and influencing styles is essential. The projects you work on will range from the front door, to close down and continuous improvement activities. You'll work to ensure the solutions linked to the remediation project are implemented to ensure they meet the needs of our customers. Continuous improvement is a key part of our strategy; by identifying and implementing opportunities for improvement you will deliver business benefits and efficiencies, as well as pro-active identification, communication and resolution of risks and issues You will support the utilisation of the appropriate delivery methodology and production of collateral, and you will enable delivery of the defined outcomes. This role encompasses collaboration with colleagues across the organisation ensuring that work is delivered on time, to the required quality and aligning to the Remediation principles and governance framework. About you The minimum requirements for the role are: Recent experience of delivering remediation projects Extensive knowledge of leading small/medium projects end to end from inception, through to benefits realisation which have delivered measurable outcomes Strong critical thinking capability, with the ability to comprehend and assimilate information rapidly, break down complex problems, and provide pragmatic solutions Proven capability in building and leading high-performing teams either through direct or matrix teams, underpinned by strong influencing, negotiation and relationship management capabilities Knowledge and experience of working with different change methodologies e.g., Agile and experience of robust governance and reporting frameworks Proven experience of working with stakeholders at different levels including identifying, engaging, managing expectations and communicating with confidence Confidence to challenge and influence where required including production of reporting up to Senior Leadership Team level Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 1879 Apply Before 01/30/2026, 11:55 PM Locations Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB
A financial services company seeks a Delivery Manager in Swindon, Northampton, or Dunfermline to manage remediation projects. Responsibilities include project delivery and collaboration with stakeholders to ensure timely outcomes. The ideal candidate will have experience in leading projects, excellent critical thinking skills, and the ability to influence at different levels. This role offers hybrid working with a commitment to customer-centric behaviors and strong team leadership.
02/02/2026
Full time
A financial services company seeks a Delivery Manager in Swindon, Northampton, or Dunfermline to manage remediation projects. Responsibilities include project delivery and collaboration with stakeholders to ensure timely outcomes. The ideal candidate will have experience in leading projects, excellent critical thinking skills, and the ability to influence at different levels. This role offers hybrid working with a commitment to customer-centric behaviors and strong team leadership.
We're seeking an accomplished Senior Manager - Data, Artificial Intelligence (AI) & Agentic Literacy to lead the design and delivery of enterprise-wide literacy programs that transform how our organisation understands and uses data, AI, and agentic systems. You will embed a culture of data fluency by delivering targeted, engaging, and role-relevant learning experiences that enable employees to understand, interpret, and apply data, analytics, and AI effectively in their roles. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working.olloWe value our time in the office to solve problems pact to learn, and to feel connected. For this job you'll spend at अपन at least two days per week, or if part time you'll spend 40% of your working time. Based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary endothelial worker, please use your personal email address to submit an application.
02/02/2026
Full time
We're seeking an accomplished Senior Manager - Data, Artificial Intelligence (AI) & Agentic Literacy to lead the design and delivery of enterprise-wide literacy programs that transform how our organisation understands and uses data, AI, and agentic systems. You will embed a culture of data fluency by delivering targeted, engaging, and role-relevant learning experiences that enable employees to understand, interpret, and apply data, analytics, and AI effectively in their roles. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working.olloWe value our time in the office to solve problems pact to learn, and to feel connected. For this job you'll spend at अपन at least two days per week, or if part time you'll spend 40% of your working time. Based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary endothelial worker, please use your personal email address to submit an application.
A leading technology provider is seeking an experienced SAP ABAP Developer based in the Greater London area. This role involves designing, building, and deploying SAP objects, supporting a significant Programme, and working collaboratively within a hybrid working model. The ideal candidate will be part of a dynamic team aimed at enhancing customer data management across multiple workstreams. Availability for office work in London or Swindon is essential.
02/02/2026
Full time
A leading technology provider is seeking an experienced SAP ABAP Developer based in the Greater London area. This role involves designing, building, and deploying SAP objects, supporting a significant Programme, and working collaboratively within a hybrid working model. The ideal candidate will be part of a dynamic team aimed at enhancing customer data management across multiple workstreams. Availability for office work in London or Swindon is essential.
As a SAP Advanced Business Application Programming (ABAP) Developer you would Design, build and deploy SAP objects across multiple workstreams ensuring best practices are being followed. This will involve working with our partners and other areas of the business as appropriate. This is a great opportunity for a seasoned SAP Engineer to step up and work on a significant Programme and support building the SAP team from the ground up. With over 80 application consumers of customer data across the Society we require an experienced SAP Advanced Business Application Programming (ABAP) Developer to join our growing team of developers. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London or Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
02/02/2026
Full time
As a SAP Advanced Business Application Programming (ABAP) Developer you would Design, build and deploy SAP objects across multiple workstreams ensuring best practices are being followed. This will involve working with our partners and other areas of the business as appropriate. This is a great opportunity for a seasoned SAP Engineer to step up and work on a significant Programme and support building the SAP team from the ground up. With over 80 application consumers of customer data across the Society we require an experienced SAP Advanced Business Application Programming (ABAP) Developer to join our growing team of developers. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London or Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
A leading financial services organization is seeking a Senior Manager - Data, Artificial Intelligence & Agentic Literacy to design and deliver programs that enhance data fluency. The role includes developing engaging training experiences for employees, focusing on applying data and AI effectively in their roles. This position allows for hybrid working, with office locations in Swindon or London. Join us to help our organization transform its approach to data and AI literacy for all employees.
02/02/2026
Full time
A leading financial services organization is seeking a Senior Manager - Data, Artificial Intelligence & Agentic Literacy to design and deliver programs that enhance data fluency. The role includes developing engaging training experiences for employees, focusing on applying data and AI effectively in their roles. This position allows for hybrid working, with office locations in Swindon or London. Join us to help our organization transform its approach to data and AI literacy for all employees.
Job Title Deputy Head of IT Systems Reports To Head of IT Systems Business Function / Sub-function IT Location Any GBS campus (Greenford, West London preferred) Role The Deputy Head of IT Systems will support the Head of IT Systems in the effective management and delivery of IT systems and services, ensuring high performance, security, and alignment with organisational goals. This role involves operational oversight, providing technical expertise, and fostering collaboration across departments to meet both current and future business needs. Responsibilities Operational Support & Leadership Act as second in command for IT systems management, providing leadership and operational support in the absence of the Head of IT Systems. Coordinate day to day operations of IT systems and support teams to ensure smooth delivery of services and exceptional user experience. Collaborate with system administrators to monitor system health and resolve issues proactively. Support the Head of IT Systems in resource allocation and workload management for IT teams. Systems Monitoring & Maintenance Oversee monitoring tools on behalf of the Head of IT Systems to ensure all systems operate efficiently, including performance tracking and incident escalation. Ensure timely application of patches and updates in collaboration with system administrators. Provide input on the technical aspects of system upgrades and enhancements. Policy Compliance & Standards Assist Head of IT Systems in the implementation and enforcement of IT policies and procedures that align with organisational and regulatory requirements. Conduct periodic compliance checks to ensure adherence to IT standards and data security protocols. Vendor Coordination Support vendor relationship management by ensuring service levels are met and escalating issues to the Head of IT Systems when necessary. Assist in evaluating vendor proposals and performance reports. Project Support Collaborate with the Head of IT Systems to implement IT projects, ensuring milestones and deliverables are met. Work closely with the PMO team to maintain project documentation and support stakeholder engagement throughout the project lifecycle. Data & Reporting Generate system performance reports, highlighting key metrics, trends, and areas for improvement. Contribute to the development of dashboards for better visualization of IT system performance and usage. Innovation & Continuous Improvement Research emerging technologies and trends to identify opportunities for system optimisation and modernization. Propose initiatives to improve efficiency and effectiveness of IT operations. Skills and Experience Bachelor's degree in Computer Science, Information Technology, or related field. Demonstrable experience in IT management or a similar senior management role. Excellent knowledge of network management, server administration, cloud technologies, and IT security practices. Excellent understanding of IT infrastructure, including cloud platforms such as Azure. Excellent problem solving, analytical and troubleshooting skills with the ability to manage complex issues effectively. Proven leadership, team management and experience and skills. Excellent verbal and written communication skills when interacting with stakeholders at all levels. Strong communication skills to liaise between technical teams and non technical stakeholders. Ability to manage multiple priorities in a fast paced environment. Desirable Skills and Experience Masters degree in Computer Science, Information Technology, or related field. Certifications such as ITIL, PMP or CISSP. Key Result Areas Develop and maintain IT systems roadmap and application architecture, aligning with group strategy and goals. Oversee IT Systems and Infrastructure Management to ensure performance, reliability and scalability. Achieve 100% compliance with legal regulations, industry standards and internal policies. Minimise inefficiencies, implement improvements and optimise IT processes for better outcomes. Manage planning and coordination of system updates, patches and upgrades to ensure efficiency and reliability. Commitment Adhere to GBS values and regulations, including equal opportunities policy. Commit to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. Meet Health and Safety responsibilities to ensure a safe and secure working environment for staff, students and other visitors to the campus. What We Offer 25 days annual leave, plus 8 public holidays. 1 day extra leave per year of service, up to a maximum of 5 days. Workplace pension scheme. Tuition reimbursement for career development courses. Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more. discounts platform, wellbeing centre and much more. Reward and recognition programme. £500 award employee referral scheme. Discretionary annual performance bonus. Employee Testimonial What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference. (Steffi Korsah - Non-Academic Staff)
02/02/2026
Full time
Job Title Deputy Head of IT Systems Reports To Head of IT Systems Business Function / Sub-function IT Location Any GBS campus (Greenford, West London preferred) Role The Deputy Head of IT Systems will support the Head of IT Systems in the effective management and delivery of IT systems and services, ensuring high performance, security, and alignment with organisational goals. This role involves operational oversight, providing technical expertise, and fostering collaboration across departments to meet both current and future business needs. Responsibilities Operational Support & Leadership Act as second in command for IT systems management, providing leadership and operational support in the absence of the Head of IT Systems. Coordinate day to day operations of IT systems and support teams to ensure smooth delivery of services and exceptional user experience. Collaborate with system administrators to monitor system health and resolve issues proactively. Support the Head of IT Systems in resource allocation and workload management for IT teams. Systems Monitoring & Maintenance Oversee monitoring tools on behalf of the Head of IT Systems to ensure all systems operate efficiently, including performance tracking and incident escalation. Ensure timely application of patches and updates in collaboration with system administrators. Provide input on the technical aspects of system upgrades and enhancements. Policy Compliance & Standards Assist Head of IT Systems in the implementation and enforcement of IT policies and procedures that align with organisational and regulatory requirements. Conduct periodic compliance checks to ensure adherence to IT standards and data security protocols. Vendor Coordination Support vendor relationship management by ensuring service levels are met and escalating issues to the Head of IT Systems when necessary. Assist in evaluating vendor proposals and performance reports. Project Support Collaborate with the Head of IT Systems to implement IT projects, ensuring milestones and deliverables are met. Work closely with the PMO team to maintain project documentation and support stakeholder engagement throughout the project lifecycle. Data & Reporting Generate system performance reports, highlighting key metrics, trends, and areas for improvement. Contribute to the development of dashboards for better visualization of IT system performance and usage. Innovation & Continuous Improvement Research emerging technologies and trends to identify opportunities for system optimisation and modernization. Propose initiatives to improve efficiency and effectiveness of IT operations. Skills and Experience Bachelor's degree in Computer Science, Information Technology, or related field. Demonstrable experience in IT management or a similar senior management role. Excellent knowledge of network management, server administration, cloud technologies, and IT security practices. Excellent understanding of IT infrastructure, including cloud platforms such as Azure. Excellent problem solving, analytical and troubleshooting skills with the ability to manage complex issues effectively. Proven leadership, team management and experience and skills. Excellent verbal and written communication skills when interacting with stakeholders at all levels. Strong communication skills to liaise between technical teams and non technical stakeholders. Ability to manage multiple priorities in a fast paced environment. Desirable Skills and Experience Masters degree in Computer Science, Information Technology, or related field. Certifications such as ITIL, PMP or CISSP. Key Result Areas Develop and maintain IT systems roadmap and application architecture, aligning with group strategy and goals. Oversee IT Systems and Infrastructure Management to ensure performance, reliability and scalability. Achieve 100% compliance with legal regulations, industry standards and internal policies. Minimise inefficiencies, implement improvements and optimise IT processes for better outcomes. Manage planning and coordination of system updates, patches and upgrades to ensure efficiency and reliability. Commitment Adhere to GBS values and regulations, including equal opportunities policy. Commit to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. Meet Health and Safety responsibilities to ensure a safe and secure working environment for staff, students and other visitors to the campus. What We Offer 25 days annual leave, plus 8 public holidays. 1 day extra leave per year of service, up to a maximum of 5 days. Workplace pension scheme. Tuition reimbursement for career development courses. Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more. discounts platform, wellbeing centre and much more. Reward and recognition programme. £500 award employee referral scheme. Discretionary annual performance bonus. Employee Testimonial What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference. (Steffi Korsah - Non-Academic Staff)
An innovative IT solutions provider in Greater London is seeking a Deputy Head of IT Systems to support the Head in managing IT systems and services effectively. You will lead operational support, coordinate IT activities, and ensure high performance and security while aligning with organisational goals. The ideal candidate will have a degree in Computer Science, substantial IT management experience, and strong leadership skills, alongside excellent expertise in network and cloud technologies. A competitive benefits package is included.
02/02/2026
Full time
An innovative IT solutions provider in Greater London is seeking a Deputy Head of IT Systems to support the Head in managing IT systems and services effectively. You will lead operational support, coordinate IT activities, and ensure high performance and security while aligning with organisational goals. The ideal candidate will have a degree in Computer Science, substantial IT management experience, and strong leadership skills, alongside excellent expertise in network and cloud technologies. A competitive benefits package is included.