Company description: At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns its about helping people feel confident in their decisions and supported in their future. We dont just manage money, we guide people through lifes big moments, helping them stay on track and focus on what matters most. Were proud to be one of the UKs leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. Were a FTSE 250 company with national reach and a local feel and were growing. As of June 2025 Job description: Role Title: Application Engineer- IRESSXplan Division: Group Technology Location: Glasgow, London or Liverpool Contract: Permanent Working pattern: Hybrid About the Role In this role, youll shape and enhance our IRESS Xplan capability, developing and integrating solutions that improve functionality, reporting, and user experience. Working within a collaborative agile team, youll deliver meaningful improvements, support deployments, and partner closely with stakeholders to drive continuous improvement across the platform. This is a great opportunity to make a visible impact while working closely with business analysts, engineers, and key stakeholders across the organisation. What youll be responsible for Develop and maintain IRESSXplan-based solutions to meet organisational needs. CustomiseXplaninterface and workflows to improve functionality and user experience. Build andmodifyreport templates in line with business requirements. Consult on proposed new reports / apply continuous improvement methodology to output. Work with the Business Design Analysts to ensure all requirements are documented to enable the build of configuration changes. Initial design and implementation of changes and enhancements and transition from product delivery into support. Assistin deployingXplansolutions, ensuring proper integration with existing systems. Provide technical support during the deployment and post-deployment phases. Support environment refreshes, alignments, rebuilds, and environment-related fixes. Work with application engineers, data engineers, 3rd party vendors, and internal product teams on layout changes and deployment planning. Coordinate with internal technology and product teams during changes that could affectXplansolutions. Contribute as a key member of an agile team, includingmaintaininga JIRAboard, agile ceremonies and retros. About you If you meet some of these criteria and are excited about the role, we encourage you to apply Strong experiencewith building and maintaining IRESSXplansolutions. Proven experience in developing solutions inXmerge,Pythonor Javascript. Proven skills in building and configuring workflows. Experience in Snowflake data warehouse, PowerBIand Alteryx reporting tools. High attention to detail and data accuracy. Excellent verbal communication skills with the ability to communicate with a varying level ofstakeholdersboth IT and business to develop strong professional relationships. A structured approach to problem solving and issue resolution with a focus on performance. We offer: Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non-contributory or 10% if you contribute 5% Private medical insurance Individual on joining, family after 1 years service Life assurance - 8 x salary Income protection 75 % salary Company share scheme Flexible holidays purchase up to 5 additional days Discretionary bonus Green Car Scheme Family friendly policies enhanced family leave for parents & carers Study support study days and funding for courses and qualifications Season travel ticket loans Volunteering days Gym discounts Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. Were a Level 1 Disability Confident employer under the UK Government scheme. This means weve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing for our clients, our colleagues and the communities were part of. Our values shape how we work: - We aim high - We get it done - We show we care - We do the right thing These arent just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you dont miss out. JBRP1_UKTJ
24/06/2026
Full time
Company description: At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns its about helping people feel confident in their decisions and supported in their future. We dont just manage money, we guide people through lifes big moments, helping them stay on track and focus on what matters most. Were proud to be one of the UKs leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. Were a FTSE 250 company with national reach and a local feel and were growing. As of June 2025 Job description: Role Title: Application Engineer- IRESSXplan Division: Group Technology Location: Glasgow, London or Liverpool Contract: Permanent Working pattern: Hybrid About the Role In this role, youll shape and enhance our IRESS Xplan capability, developing and integrating solutions that improve functionality, reporting, and user experience. Working within a collaborative agile team, youll deliver meaningful improvements, support deployments, and partner closely with stakeholders to drive continuous improvement across the platform. This is a great opportunity to make a visible impact while working closely with business analysts, engineers, and key stakeholders across the organisation. What youll be responsible for Develop and maintain IRESSXplan-based solutions to meet organisational needs. CustomiseXplaninterface and workflows to improve functionality and user experience. Build andmodifyreport templates in line with business requirements. Consult on proposed new reports / apply continuous improvement methodology to output. Work with the Business Design Analysts to ensure all requirements are documented to enable the build of configuration changes. Initial design and implementation of changes and enhancements and transition from product delivery into support. Assistin deployingXplansolutions, ensuring proper integration with existing systems. Provide technical support during the deployment and post-deployment phases. Support environment refreshes, alignments, rebuilds, and environment-related fixes. Work with application engineers, data engineers, 3rd party vendors, and internal product teams on layout changes and deployment planning. Coordinate with internal technology and product teams during changes that could affectXplansolutions. Contribute as a key member of an agile team, includingmaintaininga JIRAboard, agile ceremonies and retros. About you If you meet some of these criteria and are excited about the role, we encourage you to apply Strong experiencewith building and maintaining IRESSXplansolutions. Proven experience in developing solutions inXmerge,Pythonor Javascript. Proven skills in building and configuring workflows. Experience in Snowflake data warehouse, PowerBIand Alteryx reporting tools. High attention to detail and data accuracy. Excellent verbal communication skills with the ability to communicate with a varying level ofstakeholdersboth IT and business to develop strong professional relationships. A structured approach to problem solving and issue resolution with a focus on performance. We offer: Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non-contributory or 10% if you contribute 5% Private medical insurance Individual on joining, family after 1 years service Life assurance - 8 x salary Income protection 75 % salary Company share scheme Flexible holidays purchase up to 5 additional days Discretionary bonus Green Car Scheme Family friendly policies enhanced family leave for parents & carers Study support study days and funding for courses and qualifications Season travel ticket loans Volunteering days Gym discounts Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. Were a Level 1 Disability Confident employer under the UK Government scheme. This means weve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing for our clients, our colleagues and the communities were part of. Our values shape how we work: - We aim high - We get it done - We show we care - We do the right thing These arent just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you dont miss out. JBRP1_UKTJ
Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: SuccessFactors Technical Engineer (Talent & Performance) Division: People Operations & Projects Location: Liverpool, Glasgow, London Contract: FTC Working pattern: Hybrid About the Role The SuccessFactors Technical Engineer is a hands-on configuration and technical delivery role responsible for building, testing, documenting and deploying changes with the Groups SAP SuccessFactors product suite. Working from requirements, priorities and solution direction provided by the People Systems Lead, the role translates agreed requirements into high-quality system configuration, validates changes through playbacks and testing, and supports controlled deployment as part of the ongoing optimisation of the People technology landscape. Subject matter expert for SAP SuccessFactors talent modules including Continuous Performance Management (CPM), Performance Forms, Calibration, 9-Box Grid, Succession Planning, Growth Portfolio, and Opportunity Marketplace. Support configuring comprehensive talent solutions that link modules together into a cohesive talent ecosystem, ensuring data flows seamlessly between performance, calibration, succession, and development. You will own your body of work from end to end: supporting design ? configure ? UAT ? playback. What youll be responsible for 1. Requirements Translation & Configuration Design Receive requirements, priorities and design direction from the People Systems Lead and translate them into practical configuration changes. Assess configuration options, dependencies and constraints across SuccessFactors modules, highlighting risks, assumptions and impacts for review. Contribute to solution thinking by providing technical input, feasibility insight and configuration recommendations, while operating within the agreed People Systems roadmap and governance framework. 2. Technical Delivery Undertake hands-on configuration, business rule changes, permissions updates, workflow amendments, field changes, template updates and related technical build activity across SuccessFactors modules. Prepare and deliver configuration playbacks to the People Systems Lead and relevant SMEs, clearly explaining what has been built, how it works and any areas requiring decision or validation. Support unit testing, system testing and user acceptance testing by preparing test scenarios, resolving defects and ensuring configuration behaves as expected. Package, document and deploy approved changes in line with change control, release management and environment management processes. 3. Documentation, Support & Continuous Improvement Maintain clear technical documentation, including configuration notes, build specifications, test evidence, deployment notes and support handover materials. Investigate system issues, troubleshoot defects and provide technical analysis to support incident resolution, enhancements and continuous improvement activity. Work collaboratively with the People Systems Lead, internal SMEs, IT teams and external AMS partners where required to progress technical delivery and maintain system stability. About you Deep, hands-on knowledge of SAP SuccessFactors Talent modules: Performance Forms, Continuous Performance Management (CPM), Calibration, 9-Box Grid, Succession Planning, Growth Portfolio, and Opportunity Marketplace. Ability to design comprehensive talent solutions that go beyond basic templates linking modules together into a cohesive talent ecosystem where performance, calibration, succession, and development reinforce each other. Strong understanding of performance form configuration route maps, custom sections, rating scales, writing assistants, legal scan, 360 reviews, and form template management. Strong understanding of how talent modules integrate with Employee Central and with each other ensuring data consistency and a connected employee experience. Experience with Job Profile Builder, Talent Intelligence Hub, or Skills Ontology. Familiarity with Employee Central configuration understanding of data models, MDF, and how EC underpins the talent modules. Experience with integration (CPI/APIs) for talent data flows between SuccessFactors and third-party systems. Understanding of UK and Republic of Ireland HR and talent management practices. Experience working within an ITIL or similar service management framework. Exposure to SAP BTP (Business Technology Platform) and extension capabilities. Strong understanding of environment management and transport principles experience moving configuration from Dev/Preview through to Production. Proven ability to design and execute User Acceptance Testing (UAT), including writing test scripts, managing defects, and driving resolution across the full talent cycle. Excellent stakeholder communication able to explain technical talent solutions to non-technical audiences through clear playbacks, demos, and documentation. Governance and compliance mindset you understand why change management, approvals, and audit trails matter, and you operate accordingly. Ownership of a body of work end-to-end: supporting design ? configure ? test ? deploy ? playback. JBRP1_UKTJ
23/06/2026
Full time
Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: SuccessFactors Technical Engineer (Talent & Performance) Division: People Operations & Projects Location: Liverpool, Glasgow, London Contract: FTC Working pattern: Hybrid About the Role The SuccessFactors Technical Engineer is a hands-on configuration and technical delivery role responsible for building, testing, documenting and deploying changes with the Groups SAP SuccessFactors product suite. Working from requirements, priorities and solution direction provided by the People Systems Lead, the role translates agreed requirements into high-quality system configuration, validates changes through playbacks and testing, and supports controlled deployment as part of the ongoing optimisation of the People technology landscape. Subject matter expert for SAP SuccessFactors talent modules including Continuous Performance Management (CPM), Performance Forms, Calibration, 9-Box Grid, Succession Planning, Growth Portfolio, and Opportunity Marketplace. Support configuring comprehensive talent solutions that link modules together into a cohesive talent ecosystem, ensuring data flows seamlessly between performance, calibration, succession, and development. You will own your body of work from end to end: supporting design ? configure ? UAT ? playback. What youll be responsible for 1. Requirements Translation & Configuration Design Receive requirements, priorities and design direction from the People Systems Lead and translate them into practical configuration changes. Assess configuration options, dependencies and constraints across SuccessFactors modules, highlighting risks, assumptions and impacts for review. Contribute to solution thinking by providing technical input, feasibility insight and configuration recommendations, while operating within the agreed People Systems roadmap and governance framework. 2. Technical Delivery Undertake hands-on configuration, business rule changes, permissions updates, workflow amendments, field changes, template updates and related technical build activity across SuccessFactors modules. Prepare and deliver configuration playbacks to the People Systems Lead and relevant SMEs, clearly explaining what has been built, how it works and any areas requiring decision or validation. Support unit testing, system testing and user acceptance testing by preparing test scenarios, resolving defects and ensuring configuration behaves as expected. Package, document and deploy approved changes in line with change control, release management and environment management processes. 3. Documentation, Support & Continuous Improvement Maintain clear technical documentation, including configuration notes, build specifications, test evidence, deployment notes and support handover materials. Investigate system issues, troubleshoot defects and provide technical analysis to support incident resolution, enhancements and continuous improvement activity. Work collaboratively with the People Systems Lead, internal SMEs, IT teams and external AMS partners where required to progress technical delivery and maintain system stability. About you Deep, hands-on knowledge of SAP SuccessFactors Talent modules: Performance Forms, Continuous Performance Management (CPM), Calibration, 9-Box Grid, Succession Planning, Growth Portfolio, and Opportunity Marketplace. Ability to design comprehensive talent solutions that go beyond basic templates linking modules together into a cohesive talent ecosystem where performance, calibration, succession, and development reinforce each other. Strong understanding of performance form configuration route maps, custom sections, rating scales, writing assistants, legal scan, 360 reviews, and form template management. Strong understanding of how talent modules integrate with Employee Central and with each other ensuring data consistency and a connected employee experience. Experience with Job Profile Builder, Talent Intelligence Hub, or Skills Ontology. Familiarity with Employee Central configuration understanding of data models, MDF, and how EC underpins the talent modules. Experience with integration (CPI/APIs) for talent data flows between SuccessFactors and third-party systems. Understanding of UK and Republic of Ireland HR and talent management practices. Experience working within an ITIL or similar service management framework. Exposure to SAP BTP (Business Technology Platform) and extension capabilities. Strong understanding of environment management and transport principles experience moving configuration from Dev/Preview through to Production. Proven ability to design and execute User Acceptance Testing (UAT), including writing test scripts, managing defects, and driving resolution across the full talent cycle. Excellent stakeholder communication able to explain technical talent solutions to non-technical audiences through clear playbacks, demos, and documentation. Governance and compliance mindset you understand why change management, approvals, and audit trails matter, and you operate accordingly. Ownership of a body of work end-to-end: supporting design ? configure ? test ? deploy ? playback. JBRP1_UKTJ
Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: SuccessFactors Technical Engineer (EC Core, Platforms, Integration) Division: People Operations & Projects Location: Liverpool, Glasgow, London Contract: FTC Working pattern: Hybrid About the Role The SuccessFactors Technical Engineer is a hands-on configuration and technical delivery role responsible for building, testing, documenting and deploying changes with the Groups SAP SuccessFactors product suite. Working from requirements, priorities and solution direction provided by the People Systems Lead, the role translates agreed requirements into high-quality system configuration, validates changes through playbacks and testing, and supports controlled deployment as part of the ongoing optimisation of the People technology landscape. Specialising in Employee Central core configuration through practical, hands-on knowledge of the wider SuccessFactors platform and integration landscape, including Intelligent Services, Integration Centre, Microsoft Teams integrations, and relevant third-party integration options. The role supports system maintenance, designing robust, scalable solutions that meet business needs, improve user experience, and deliver measurable value. What youll be responsible for 1. Requirements Translation & Configuration Design Receive requirements, priorities and design direction from the People Systems Lead and translate them into practical configuration changes. Assess configuration options, dependencies and constraints across SuccessFactors modules, highlighting risks, assumptions and impacts for review. Contribute to solution thinking by providing technical input, feasibility insight and configuration recommendations, while operating within the agreed People Systems roadmap and governance framework. 2. Technical Delivery Undertake hands-on configuration, business rule changes, permissions updates, workflow amendments, field changes, template updates and related technical build activity across SuccessFactors modules. Prepare and deliver configuration playbacks to the People Systems Lead and relevant SMEs, clearly explaining what has been built, how it works and any areas requiring decision or validation. Support unit testing, system testing and user acceptance testing by preparing test scenarios, resolving defects and ensuring configuration behaves as expected. Package, document and deploy approved changes in line with change control, release management and environment management processes. 3. Documentation, Support & Continuous Improvement Maintain clear technical documentation, including configuration notes, build specifications, test evidence, deployment notes and support handover materials. Investigate system issues, troubleshoot defects and provide technical analysis to support incident resolution, enhancements and continuous improvement activity. Work collaboratively with the People Systems Lead, internal SMEs, IT teams and external AMS partners where required to progress technical delivery and maintain system stability. About you Deep, hands-on knowledge of SAP SuccessFactors Employee Central and the wider platform layer, including MDF objects, business rules, workflows, Role-Based Permissions, picklists, data models, and configuration dependencies across modules. Support, configure, and troubleshoot integrations between SuccessFactors and third-party systems, using appropriate tools such as Intelligent Services, Integration Centre, APIs, and other approved integration approaches. Configure and optimise Microsoft Teams integration within SuccessFactors to support full platform adoption, improve user experience, and enable seamless access to HR processes and employee data where appropriate. Configure and support SAP AI-enabled platform capabilities, ensuring features are appropriately enabled, governed, tested, and aligned to business requirements and responsible use principles. Strong understanding of environment management and transport principles experience moving configuration from Dev/Preview through to Production. Proven ability to design and execute User Acceptance Testing (UAT), including writing test scripts, managing defects, and driving resolution. Hands-on integration experience Not just awareness; you have built or maintained integrations. Excellent stakeholder communication able to explain technical solutions to non-technical audiences through clear playbacks, demos, and documentation. Governance and compliance mindset you understand why change management, approvals, and audit trails matter, and you operate accordingly. Ownership of a body of work end-to-end: Support and taken feedback for design ? configure ? test ? deploy ? playback. Strong problem-solving and analytical skills with a solutions-oriented approach. JBRP1_UKTJ
23/06/2026
Full time
Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: SuccessFactors Technical Engineer (EC Core, Platforms, Integration) Division: People Operations & Projects Location: Liverpool, Glasgow, London Contract: FTC Working pattern: Hybrid About the Role The SuccessFactors Technical Engineer is a hands-on configuration and technical delivery role responsible for building, testing, documenting and deploying changes with the Groups SAP SuccessFactors product suite. Working from requirements, priorities and solution direction provided by the People Systems Lead, the role translates agreed requirements into high-quality system configuration, validates changes through playbacks and testing, and supports controlled deployment as part of the ongoing optimisation of the People technology landscape. Specialising in Employee Central core configuration through practical, hands-on knowledge of the wider SuccessFactors platform and integration landscape, including Intelligent Services, Integration Centre, Microsoft Teams integrations, and relevant third-party integration options. The role supports system maintenance, designing robust, scalable solutions that meet business needs, improve user experience, and deliver measurable value. What youll be responsible for 1. Requirements Translation & Configuration Design Receive requirements, priorities and design direction from the People Systems Lead and translate them into practical configuration changes. Assess configuration options, dependencies and constraints across SuccessFactors modules, highlighting risks, assumptions and impacts for review. Contribute to solution thinking by providing technical input, feasibility insight and configuration recommendations, while operating within the agreed People Systems roadmap and governance framework. 2. Technical Delivery Undertake hands-on configuration, business rule changes, permissions updates, workflow amendments, field changes, template updates and related technical build activity across SuccessFactors modules. Prepare and deliver configuration playbacks to the People Systems Lead and relevant SMEs, clearly explaining what has been built, how it works and any areas requiring decision or validation. Support unit testing, system testing and user acceptance testing by preparing test scenarios, resolving defects and ensuring configuration behaves as expected. Package, document and deploy approved changes in line with change control, release management and environment management processes. 3. Documentation, Support & Continuous Improvement Maintain clear technical documentation, including configuration notes, build specifications, test evidence, deployment notes and support handover materials. Investigate system issues, troubleshoot defects and provide technical analysis to support incident resolution, enhancements and continuous improvement activity. Work collaboratively with the People Systems Lead, internal SMEs, IT teams and external AMS partners where required to progress technical delivery and maintain system stability. About you Deep, hands-on knowledge of SAP SuccessFactors Employee Central and the wider platform layer, including MDF objects, business rules, workflows, Role-Based Permissions, picklists, data models, and configuration dependencies across modules. Support, configure, and troubleshoot integrations between SuccessFactors and third-party systems, using appropriate tools such as Intelligent Services, Integration Centre, APIs, and other approved integration approaches. Configure and optimise Microsoft Teams integration within SuccessFactors to support full platform adoption, improve user experience, and enable seamless access to HR processes and employee data where appropriate. Configure and support SAP AI-enabled platform capabilities, ensuring features are appropriately enabled, governed, tested, and aligned to business requirements and responsible use principles. Strong understanding of environment management and transport principles experience moving configuration from Dev/Preview through to Production. Proven ability to design and execute User Acceptance Testing (UAT), including writing test scripts, managing defects, and driving resolution. Hands-on integration experience Not just awareness; you have built or maintained integrations. Excellent stakeholder communication able to explain technical solutions to non-technical audiences through clear playbacks, demos, and documentation. Governance and compliance mindset you understand why change management, approvals, and audit trails matter, and you operate accordingly. Ownership of a body of work end-to-end: Support and taken feedback for design ? configure ? test ? deploy ? playback. Strong problem-solving and analytical skills with a solutions-oriented approach. JBRP1_UKTJ