Technical Business Analyst - Agile / Geospatial / Real-Time Systems - Hybrid, Berkshire (Predominantly Remote) This is not a "sit in meetings and write requirements documents" kind of BA role. It's much more hands-on, technical, and delivery focused. We're working with an engineering led business building software and hardware integrated platforms across areas like airspace monitoring, security systems, and real time operational technology. They're looking for a Technical Business Analyst who is comfortable sitting between engineering teams, operational users, and project delivery. What you'll be doing: Gathering and refining requirements with technical and operational stakeholders Writing structured user stories and acceptance criteria in Azure DevOps Supporting Agile delivery across sprint planning, backlog refinement, and demos Producing workflows, user journeys, and wireframes Working closely with Architects, developers, and testers on complex real world systems Supporting deployments, demonstrations, and operational trials What they're looking for: Strong Agile BA experience (Scrum / DSDM) Experience writing user stories and BDD acceptance criteria Ability to work in technical environments rather than purely business facing projects Strong stakeholder management and communication skills Any experience around radar, RF systems, sensors, aerospace, aviation, defence, networking, or real time platforms would be a big advantage. The kind of person who'll do well here: You're comfortable in technical conversations You enjoy solving problems rather than just documenting them You can work with both engineers and end users You're happy operating in environments where software meets hardware and operations Hybrid working. Long term opportunity. Genuinely interesting technology.
11/06/2026
Full time
Technical Business Analyst - Agile / Geospatial / Real-Time Systems - Hybrid, Berkshire (Predominantly Remote) This is not a "sit in meetings and write requirements documents" kind of BA role. It's much more hands-on, technical, and delivery focused. We're working with an engineering led business building software and hardware integrated platforms across areas like airspace monitoring, security systems, and real time operational technology. They're looking for a Technical Business Analyst who is comfortable sitting between engineering teams, operational users, and project delivery. What you'll be doing: Gathering and refining requirements with technical and operational stakeholders Writing structured user stories and acceptance criteria in Azure DevOps Supporting Agile delivery across sprint planning, backlog refinement, and demos Producing workflows, user journeys, and wireframes Working closely with Architects, developers, and testers on complex real world systems Supporting deployments, demonstrations, and operational trials What they're looking for: Strong Agile BA experience (Scrum / DSDM) Experience writing user stories and BDD acceptance criteria Ability to work in technical environments rather than purely business facing projects Strong stakeholder management and communication skills Any experience around radar, RF systems, sensors, aerospace, aviation, defence, networking, or real time platforms would be a big advantage. The kind of person who'll do well here: You're comfortable in technical conversations You enjoy solving problems rather than just documenting them You can work with both engineers and end users You're happy operating in environments where software meets hardware and operations Hybrid working. Long term opportunity. Genuinely interesting technology.
Senior Service Desk Engineer - MSP / Microsoft - North London (Hybrid) Are you the kind of Senior Service Desk Engineer who wants to build something, not just inherit a process and keep it ticking over? We're hiring a Senior Service Desk Engineer for a growing MSP in North London. This is a new role, not a replacement - and there is a definitive path into management. The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over the next few years. They're currently around £1.5m revenue, with a target to double that over the next 5 years. (So this isn't just "manage tickets and keep clients happy") As you progress, you'll be offered the chance to move into more hands on leadership, process improvement, client service, and helping shape how the service desk works as the business grows. What you'll be doing Providing hands on support Supporting and developing engineers Owning ticket quality, SLAs, escalations and client satisfaction Spotting repeat issues and improving processes Helping the team work smarter, not just harder Building better structure around service delivery This is an MSP, so you'll need to be comfortable with pace, client variety, context switching, and people wanting things yesterday. What they care about MSP background is important. Ideally, you'll have worked in a smaller MSP, not a huge corporate environment where everything is already built for you. Technically, they're mainly a Microsoft house, so experience around M365, Windows environments, support tools, RMM, ticketing systems and general MSP service delivery will all be relevant. Bonus points for Apple / Mac exposure, or some form of AI experience/adoption But honestly, this is as much about personality as it is technology. They want someone who can talk to people - someone who can communicate clearly with clients, engineers and leadership. Someone who brings energy, ownership and a bit of common sense. Why this is worth a look Most MSP roles are either pure firefighting or pure ticket management. This is different. You'll be joining at a point where the business has grown enough to need structure, but is still small enough that you can genuinely influence how things work.
09/06/2026
Full time
Senior Service Desk Engineer - MSP / Microsoft - North London (Hybrid) Are you the kind of Senior Service Desk Engineer who wants to build something, not just inherit a process and keep it ticking over? We're hiring a Senior Service Desk Engineer for a growing MSP in North London. This is a new role, not a replacement - and there is a definitive path into management. The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over the next few years. They're currently around £1.5m revenue, with a target to double that over the next 5 years. (So this isn't just "manage tickets and keep clients happy") As you progress, you'll be offered the chance to move into more hands on leadership, process improvement, client service, and helping shape how the service desk works as the business grows. What you'll be doing Providing hands on support Supporting and developing engineers Owning ticket quality, SLAs, escalations and client satisfaction Spotting repeat issues and improving processes Helping the team work smarter, not just harder Building better structure around service delivery This is an MSP, so you'll need to be comfortable with pace, client variety, context switching, and people wanting things yesterday. What they care about MSP background is important. Ideally, you'll have worked in a smaller MSP, not a huge corporate environment where everything is already built for you. Technically, they're mainly a Microsoft house, so experience around M365, Windows environments, support tools, RMM, ticketing systems and general MSP service delivery will all be relevant. Bonus points for Apple / Mac exposure, or some form of AI experience/adoption But honestly, this is as much about personality as it is technology. They want someone who can talk to people - someone who can communicate clearly with clients, engineers and leadership. Someone who brings energy, ownership and a bit of common sense. Why this is worth a look Most MSP roles are either pure firefighting or pure ticket management. This is different. You'll be joining at a point where the business has grown enough to need structure, but is still small enough that you can genuinely influence how things work.
FYRE Global Limited is seeking a Technical Business Analyst for a hands-on role that focuses on delivery within an engineering-led company. This position involves working closely with technical teams to gather requirements, write user stories, and support Agile delivery. Ideal candidates will have strong Agile experience, particularly with Scrum and DSDM, along with the ability to communicate effectively between stakeholders. The role offers a hybrid working model with exposure to interesting technology and long-term opportunities.
03/06/2026
Full time
FYRE Global Limited is seeking a Technical Business Analyst for a hands-on role that focuses on delivery within an engineering-led company. This position involves working closely with technical teams to gather requirements, write user stories, and support Agile delivery. Ideal candidates will have strong Agile experience, particularly with Scrum and DSDM, along with the ability to communicate effectively between stakeholders. The role offers a hybrid working model with exposure to interesting technology and long-term opportunities.