We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
12/06/2026
Full time
We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
11/06/2026
Full time
We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
11/06/2026
Full time
We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
11/06/2026
Full time
We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
11/06/2026
Full time
We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential. What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: • Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings • Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory • Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations • Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future Can you show experience in some of these areas: • Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment • Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth • Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments • Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.
At Complii, we are on the lookout for a QA Analyst to take ownership of the end-to-end testing process across our complex and evolving technology landscape. This role focuses on embedding quality across the full delivery lifecycle, ensuring changes are tested thoroughly, released safely, and implemented without unintended impact across our core platforms and integrations. If you enjoy identifying risks before they become problems, working across multiple systems and integrations, and bringing structure and confidence to software delivery, this is a role where your impact will be felt quickly and meaningfully. You will play a critical role in ensuring the stability, reliability, and quality of our systems and releases. From day one, the priority is owning the testing process, improving QA standards, and ensuring all platform and integration changes are validated effectively before reaching live environments. What you receive for joining us We believe in rewarding expertise and accountability, which is why we offer an excellent salary. This includes 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value quality, structure, and continuous improvement. Here is a look at some of the things you will be doing Leading and improving the end-to-end QA strategy and testing lifecycle across multiple platforms, integrations, and environments Performing manual, exploratory, integration, and end-to-end testing across complex workflows, APIs, webhooks, and business-critical systems Acting as the quality gate for releases, validating acceptance criteria, coordinating testing activities, and ensuring system integrity before go-live Owning the defect management process, including logging, triage, root cause analysis, and driving continuous improvement across QA standards and documentation Can you show experience in some of these areas Proven experience in software testing or QA roles within complex, integration-heavy environments with multiple interconnected systems Strong experience with end-to-end testing, integration testing, API validation tools such as Postman, and structured release processes Solid understanding of software delivery lifecycles, test planning, defect management, and quality assurance governance A detail-oriented, proactive, and delivery-focused approach, with the ability to work across both hands-on testing and strategic QA ownership If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to work across a growing and evolving technology estate, helping shape quality standards, strengthen system reliability, and support the continued growth of the business.
09/06/2026
Full time
At Complii, we are on the lookout for a QA Analyst to take ownership of the end-to-end testing process across our complex and evolving technology landscape. This role focuses on embedding quality across the full delivery lifecycle, ensuring changes are tested thoroughly, released safely, and implemented without unintended impact across our core platforms and integrations. If you enjoy identifying risks before they become problems, working across multiple systems and integrations, and bringing structure and confidence to software delivery, this is a role where your impact will be felt quickly and meaningfully. You will play a critical role in ensuring the stability, reliability, and quality of our systems and releases. From day one, the priority is owning the testing process, improving QA standards, and ensuring all platform and integration changes are validated effectively before reaching live environments. What you receive for joining us We believe in rewarding expertise and accountability, which is why we offer an excellent salary. This includes 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value quality, structure, and continuous improvement. Here is a look at some of the things you will be doing Leading and improving the end-to-end QA strategy and testing lifecycle across multiple platforms, integrations, and environments Performing manual, exploratory, integration, and end-to-end testing across complex workflows, APIs, webhooks, and business-critical systems Acting as the quality gate for releases, validating acceptance criteria, coordinating testing activities, and ensuring system integrity before go-live Owning the defect management process, including logging, triage, root cause analysis, and driving continuous improvement across QA standards and documentation Can you show experience in some of these areas Proven experience in software testing or QA roles within complex, integration-heavy environments with multiple interconnected systems Strong experience with end-to-end testing, integration testing, API validation tools such as Postman, and structured release processes Solid understanding of software delivery lifecycles, test planning, defect management, and quality assurance governance A detail-oriented, proactive, and delivery-focused approach, with the ability to work across both hands-on testing and strategic QA ownership If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to work across a growing and evolving technology estate, helping shape quality standards, strengthen system reliability, and support the continued growth of the business.
At Complii, we are on the lookout for a Technology Business Analyst to support the definition, documentation, and delivery of business and customer requirements across a growing portfolio of technology projects and initiatives. This role focuses on bridging the gap between stakeholders, customers, and technology teams, ensuring requirements are clearly understood, documented, and translated into successful delivery outcomes. If you enjoy solving business challenges through technology, working across multiple systems and integrations, and bringing clarity and structure to complex projects, this is a role where your impact will be felt quickly and meaningfully. You will play a critical role in supporting both discovery and delivery activities across the business, with a key focus on our customer portal and wider systems landscape. From day one, the priority is gathering and defining requirements effectively, supporting delivery teams, and ensuring solutions align with both business objectives and customer needs. What you receive for joining us We believe in rewarding expertise and accountability, which is why we offer a salary an excellent salary, including 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value communication, problem-solving, and delivery. Here is a look at some of the things you will be doing Gathering, analysing, and documenting business and customer requirements across multiple projects, systems, and integrations Working closely with stakeholders, customers, developers, and QA teams to define user stories, workflows, acceptance criteria, and delivery priorities Supporting the delivery of customer portal capabilities by analysing user journeys, data flows, integrations, and reporting requirements Supporting testing, validation, and continuous improvement activities to ensure delivered solutions meet business and customer expectations Can you show experience in some of these areas Proven experience in a Business Analyst or similar role within technology-focused or integration-heavy environments Strong experience with requirements gathering, user story creation, stakeholder engagement, and structured documentation within Agile delivery environments Solid understanding of system integrations, data analysis, workflows, and supporting delivery teams throughout the software lifecycle A detail-oriented, proactive, and delivery-focused approach, with the ability to communicate effectively with both technical and non-technical stakeholders If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to work across a growing and evolving technology estate, helping shape customer-facing solutions, improve operational processes, and support the continued growth of the business.
09/06/2026
Full time
At Complii, we are on the lookout for a Technology Business Analyst to support the definition, documentation, and delivery of business and customer requirements across a growing portfolio of technology projects and initiatives. This role focuses on bridging the gap between stakeholders, customers, and technology teams, ensuring requirements are clearly understood, documented, and translated into successful delivery outcomes. If you enjoy solving business challenges through technology, working across multiple systems and integrations, and bringing clarity and structure to complex projects, this is a role where your impact will be felt quickly and meaningfully. You will play a critical role in supporting both discovery and delivery activities across the business, with a key focus on our customer portal and wider systems landscape. From day one, the priority is gathering and defining requirements effectively, supporting delivery teams, and ensuring solutions align with both business objectives and customer needs. What you receive for joining us We believe in rewarding expertise and accountability, which is why we offer a salary an excellent salary, including 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value communication, problem-solving, and delivery. Here is a look at some of the things you will be doing Gathering, analysing, and documenting business and customer requirements across multiple projects, systems, and integrations Working closely with stakeholders, customers, developers, and QA teams to define user stories, workflows, acceptance criteria, and delivery priorities Supporting the delivery of customer portal capabilities by analysing user journeys, data flows, integrations, and reporting requirements Supporting testing, validation, and continuous improvement activities to ensure delivered solutions meet business and customer expectations Can you show experience in some of these areas Proven experience in a Business Analyst or similar role within technology-focused or integration-heavy environments Strong experience with requirements gathering, user story creation, stakeholder engagement, and structured documentation within Agile delivery environments Solid understanding of system integrations, data analysis, workflows, and supporting delivery teams throughout the software lifecycle A detail-oriented, proactive, and delivery-focused approach, with the ability to communicate effectively with both technical and non-technical stakeholders If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to work across a growing and evolving technology estate, helping shape customer-facing solutions, improve operational processes, and support the continued growth of the business.
