Business Development Manager Liverpool (Office-Based) £28,000 & Uncapped Commission (Realistic OTE £75K) Are you an enthusiastic Sales professional, looking for an exciting new challenge with excellent earning potential? If so, we have the perfect BDM opportunity for you. Slipstream (part of the IT Answers Group) is expanding across the UK and we re looking for a driven, high-energy, outbound-focused Business Development Manager to join our Liverpool team. This is a pure new-business, hunter role . You ll build your own pipeline, run high-quality sales conversations, and close high-value connectivity and communications deals all from the office. If you love the buzz of outbound prospecting and winning new clients, this is the role for you. What We Offer: Competitive base salary of £28,000 OTE £75k ( Uncapped commission structure) Laptop, headset, and full sales tech stack 22 days holiday + bank holidays Pension scheme Clear opportunities for rapid progression as Slipstream grows Key Responsibilities of the Business Development Manager: Generate new business through high-volume outbound activity (calls, email, social, digital tools). Run phone and video discovery calls to understand customer needs. Present tailored solutions and clearly communicate commercial value. Manage the full sales cycle from first contact to close all office based. Build strong relationships with decision-makers across target sectors. Maintain a disciplined, accurate pipeline in the CRM. Negotiate confidently and consistently hit monthly and quarterly targets. Stay aware of competitor activity and identify new opportunities in the UK market. Skills & Experience: Essential 2 5 years experience in a target-driven outbound sales role (BDM, SDR, AE, telesales). Proven track record of exceeding new-business targets. Confident communicator across phone, video, and email. Highly organised with strong CRM discipline. Self-motivated, competitive, and thrives in a busy, office-based sales environment. Desirable Natural hunter mentality proactive and opportunity-driven. Strong negotiation skills and commercial focus. Resilient with high daily activity levels. Experience selling telecoms, connectivity, VoIP, or tech solutions is a bonus. Enjoys contributing to an energetic, ambitious team culture. Why Slipstream? Slipstream delivers commercial-grade connectivity and communication solutions trusted across the UK. Join a fast-growing company where performance is rewarded, progression is real, and the team culture is lively, driven, and supportive. If you re a natural hunter who loves creating opportunities not waiting for them we want to hear from you. Apply now and start your next chapter at Slipstream.
03/12/2025
Full time
Business Development Manager Liverpool (Office-Based) £28,000 & Uncapped Commission (Realistic OTE £75K) Are you an enthusiastic Sales professional, looking for an exciting new challenge with excellent earning potential? If so, we have the perfect BDM opportunity for you. Slipstream (part of the IT Answers Group) is expanding across the UK and we re looking for a driven, high-energy, outbound-focused Business Development Manager to join our Liverpool team. This is a pure new-business, hunter role . You ll build your own pipeline, run high-quality sales conversations, and close high-value connectivity and communications deals all from the office. If you love the buzz of outbound prospecting and winning new clients, this is the role for you. What We Offer: Competitive base salary of £28,000 OTE £75k ( Uncapped commission structure) Laptop, headset, and full sales tech stack 22 days holiday + bank holidays Pension scheme Clear opportunities for rapid progression as Slipstream grows Key Responsibilities of the Business Development Manager: Generate new business through high-volume outbound activity (calls, email, social, digital tools). Run phone and video discovery calls to understand customer needs. Present tailored solutions and clearly communicate commercial value. Manage the full sales cycle from first contact to close all office based. Build strong relationships with decision-makers across target sectors. Maintain a disciplined, accurate pipeline in the CRM. Negotiate confidently and consistently hit monthly and quarterly targets. Stay aware of competitor activity and identify new opportunities in the UK market. Skills & Experience: Essential 2 5 years experience in a target-driven outbound sales role (BDM, SDR, AE, telesales). Proven track record of exceeding new-business targets. Confident communicator across phone, video, and email. Highly organised with strong CRM discipline. Self-motivated, competitive, and thrives in a busy, office-based sales environment. Desirable Natural hunter mentality proactive and opportunity-driven. Strong negotiation skills and commercial focus. Resilient with high daily activity levels. Experience selling telecoms, connectivity, VoIP, or tech solutions is a bonus. Enjoys contributing to an energetic, ambitious team culture. Why Slipstream? Slipstream delivers commercial-grade connectivity and communication solutions trusted across the UK. Join a fast-growing company where performance is rewarded, progression is real, and the team culture is lively, driven, and supportive. If you re a natural hunter who loves creating opportunities not waiting for them we want to hear from you. Apply now and start your next chapter at Slipstream.
3rd Line Support Engineer (Infrastructure & Cloud) Liverpool Up to £35K & Great Benefits We re growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base. If you love solving challenging technical problems, leading projects, and being the go-to technical authority in a fast-paced MSP environment this role is for you. What We Offer: Competitive salary (£30k - £35k) aligned with senior technical ability Clear technical development & certification pathway 22 days holiday + bank holidays Pension scheme & benefits Opportunity to work with cutting-edge cloud & security technologies Key Responsibilities of 3rd Line Support Engineer: Advanced Support & Escalations Act as the senior escalation point for complex incidents from 1st & 2nd Line. Troubleshoot issues across Azure, Microsoft 365, servers, virtualisation, networking, and security tools. Perform root-cause analysis and document long-term fixes. Ensure SLA compliance and deliver a high-quality support experience. Infrastructure & Cloud Management Manage Azure resources (VMs, networking, security, automation). Maintain Windows Server, AD, DNS, DHCP, GPO, and hybrid setups. Oversee patching, monitoring, backups, and system health across client estates. Implement and maintain security best practices. Project Delivery Lead migrations, deployments, security improvements, and infrastructure upgrades. Plan and document solutions, producing low-level designs and technical scopes. Work closely with Technical Leads and project managers to deliver successful outcomes. Client Interaction Attend client sites for escalations, installations, or project work when required. Communicate confidently with technical and non-technical stakeholders. Provide proactive recommendations to improve stability, security, and performance. Team Contribution Mentor 1st 2nd Line engineers and support knowledge sharing. Help refine internal processes, documentation, and technical standards. Support the adoption of new tools, platforms, and technologies. Skills & Experience Needed Essential 4 10 years' experience in IT support, ideally within an MSP. Strong capability across; Microsoft 365 & Azure, Windows Server, AD, DNS, DHCP, GPO, Networking VLANs, routing, firewalls, switching, Hyper-V / VMware, Backup & DR solutions, Security tooling, MFA, conditional access Proven ability to resolve complex technical issues and take ownership. Strong documentation, communication, and time-management skills. Preferred Calm, structured approach to problem-solving. Confident dealing with senior stakeholders and business owners. Proactive mindset not just fixing issues, but improving environments. Enjoys mentoring and supporting skill development in others. Comfortable on-site when required. Why Join Us? Technology environments are becoming increasingly cloud-first, secure, and business-critical and you ll play a key part in shaping them. This role gives you exposure to diverse client environments, advanced cloud technologies, and high-level technical challenges within a growing MSP that values expertise and long-term client partnerships. If you re a senior engineer who loves complex challenges and delivering smart, elegant solutions, we d love to hear from you. Apply today and take the next step in your technical career.
03/12/2025
Full time
3rd Line Support Engineer (Infrastructure & Cloud) Liverpool Up to £35K & Great Benefits We re growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base. If you love solving challenging technical problems, leading projects, and being the go-to technical authority in a fast-paced MSP environment this role is for you. What We Offer: Competitive salary (£30k - £35k) aligned with senior technical ability Clear technical development & certification pathway 22 days holiday + bank holidays Pension scheme & benefits Opportunity to work with cutting-edge cloud & security technologies Key Responsibilities of 3rd Line Support Engineer: Advanced Support & Escalations Act as the senior escalation point for complex incidents from 1st & 2nd Line. Troubleshoot issues across Azure, Microsoft 365, servers, virtualisation, networking, and security tools. Perform root-cause analysis and document long-term fixes. Ensure SLA compliance and deliver a high-quality support experience. Infrastructure & Cloud Management Manage Azure resources (VMs, networking, security, automation). Maintain Windows Server, AD, DNS, DHCP, GPO, and hybrid setups. Oversee patching, monitoring, backups, and system health across client estates. Implement and maintain security best practices. Project Delivery Lead migrations, deployments, security improvements, and infrastructure upgrades. Plan and document solutions, producing low-level designs and technical scopes. Work closely with Technical Leads and project managers to deliver successful outcomes. Client Interaction Attend client sites for escalations, installations, or project work when required. Communicate confidently with technical and non-technical stakeholders. Provide proactive recommendations to improve stability, security, and performance. Team Contribution Mentor 1st 2nd Line engineers and support knowledge sharing. Help refine internal processes, documentation, and technical standards. Support the adoption of new tools, platforms, and technologies. Skills & Experience Needed Essential 4 10 years' experience in IT support, ideally within an MSP. Strong capability across; Microsoft 365 & Azure, Windows Server, AD, DNS, DHCP, GPO, Networking VLANs, routing, firewalls, switching, Hyper-V / VMware, Backup & DR solutions, Security tooling, MFA, conditional access Proven ability to resolve complex technical issues and take ownership. Strong documentation, communication, and time-management skills. Preferred Calm, structured approach to problem-solving. Confident dealing with senior stakeholders and business owners. Proactive mindset not just fixing issues, but improving environments. Enjoys mentoring and supporting skill development in others. Comfortable on-site when required. Why Join Us? Technology environments are becoming increasingly cloud-first, secure, and business-critical and you ll play a key part in shaping them. This role gives you exposure to diverse client environments, advanced cloud technologies, and high-level technical challenges within a growing MSP that values expertise and long-term client partnerships. If you re a senior engineer who loves complex challenges and delivering smart, elegant solutions, we d love to hear from you. Apply today and take the next step in your technical career.
Operations Manager Liverpool Up to £40K & Great Benefits Fantastic new opportunity for an experienced Operations Manager, with excellent leadership skills to join a dynamic, growing organisation. At IT Answers , we ve spent over 20 years delivering secure, innovative, and business-critical IT services across the UK, USA, and India. Now, as our group continues to scale, we're looking for a high-performing, commercially minded Operations Manager to drive alignment, performance, and excellence across IT Answers and two additional companies within the group. This is a pivotal senior role for a leader who thrives in fast-growing environments, champions operational discipline, and knows how to bring teams together under a clear vision. What We Offer: Competitive salary (£35k - £40k) + performance bonus Pension and benefits Clear pathway into group-level or board-level leadership The opportunity to lead and shape the operations of a rapidly expanding international IT group Key Responsibilities of the Operations Manager: Operational Excellence Oversee day-to-day operations across three group companies. Ensure processes, structure, and service standards are consistently high. Align Sales, Service Desk, Projects, Cyber, Finance, Development, and Support teams around shared goals. Commercial & Sales Performance Drive sales accountability, activity, and target achievement. Review pipelines, forecasting, pricing, and proposals. Support continued revenue growth and commercial decision-making. Service Delivery Leadership Ensure SLAs, response times, and service quality remain first-class. Improve processes, documentation, and technical standards. Act as a senior escalation point for key clients and internal teams. Financial & Strategic Direction Support budgeting, cost control, margin improvement, and forecasting. Execute strategic plans set by Directors, ensuring real-world delivery. Lead cross-company initiatives and operational improvements. People & Culture Lead and develop department heads and senior staff. Build a unified, accountable, high-performance culture. Manage performance, support growth, and drive team cohesion. Skills & Experience: Required: 5 10+ years senior operational or leadership experience within an MSP, SaaS, telecoms, or IT services environment. Strong commercial insight and experience managing multi-department performance. Proven ability to enhance operations, processes, and team alignment. Exceptional communication, leadership, and problem-solving skills. Calm, confident presence during escalations and critical events. Preferred: Natural ownership mindset with strong financial understanding. Process-driven, structured, and strategically minded. Empathetic, fair, but firm when needed a respected leader across teams. Why IT Answers? We re a global MSP with two decades of trusted delivery but still agile, ambitious, and growing fast. Joining us means stepping into a role where your leadership will directly influence performance, culture, and long-term direction across multiple businesses. If you re a driven, commercially sharp leader ready to make a real impact, we d love to hear from you. Apply now and help shape the next stage of the IT Answers Group journey.
03/12/2025
Full time
Operations Manager Liverpool Up to £40K & Great Benefits Fantastic new opportunity for an experienced Operations Manager, with excellent leadership skills to join a dynamic, growing organisation. At IT Answers , we ve spent over 20 years delivering secure, innovative, and business-critical IT services across the UK, USA, and India. Now, as our group continues to scale, we're looking for a high-performing, commercially minded Operations Manager to drive alignment, performance, and excellence across IT Answers and two additional companies within the group. This is a pivotal senior role for a leader who thrives in fast-growing environments, champions operational discipline, and knows how to bring teams together under a clear vision. What We Offer: Competitive salary (£35k - £40k) + performance bonus Pension and benefits Clear pathway into group-level or board-level leadership The opportunity to lead and shape the operations of a rapidly expanding international IT group Key Responsibilities of the Operations Manager: Operational Excellence Oversee day-to-day operations across three group companies. Ensure processes, structure, and service standards are consistently high. Align Sales, Service Desk, Projects, Cyber, Finance, Development, and Support teams around shared goals. Commercial & Sales Performance Drive sales accountability, activity, and target achievement. Review pipelines, forecasting, pricing, and proposals. Support continued revenue growth and commercial decision-making. Service Delivery Leadership Ensure SLAs, response times, and service quality remain first-class. Improve processes, documentation, and technical standards. Act as a senior escalation point for key clients and internal teams. Financial & Strategic Direction Support budgeting, cost control, margin improvement, and forecasting. Execute strategic plans set by Directors, ensuring real-world delivery. Lead cross-company initiatives and operational improvements. People & Culture Lead and develop department heads and senior staff. Build a unified, accountable, high-performance culture. Manage performance, support growth, and drive team cohesion. Skills & Experience: Required: 5 10+ years senior operational or leadership experience within an MSP, SaaS, telecoms, or IT services environment. Strong commercial insight and experience managing multi-department performance. Proven ability to enhance operations, processes, and team alignment. Exceptional communication, leadership, and problem-solving skills. Calm, confident presence during escalations and critical events. Preferred: Natural ownership mindset with strong financial understanding. Process-driven, structured, and strategically minded. Empathetic, fair, but firm when needed a respected leader across teams. Why IT Answers? We re a global MSP with two decades of trusted delivery but still agile, ambitious, and growing fast. Joining us means stepping into a role where your leadership will directly influence performance, culture, and long-term direction across multiple businesses. If you re a driven, commercially sharp leader ready to make a real impact, we d love to hear from you. Apply now and help shape the next stage of the IT Answers Group journey.
