Government Digital & Data
Cheltenham, Gloucestershire
Location Cheltenham About the job Job summary As one of our Associate Business Analysts, you'll be at the heart of interesting projects that help us to keep the UK safe. Working as part of a multidisciplinary team, you'll seek to understand intricate problems, uncover opportunities, and shape solutions that meet both user and business needs. You'll analyse requirements, then turn your insight into action mapping processes, helping to design services that are efficient, effective, and aligned with our strategic goals. It's all about solving the right problems, in the right way, delivering value for the colleagues who'll depend on you. Job description Day to day, you'll support the gathering and validation of business and user needs through workshops, interviews, document reviews and collaborative working. Working with more senior analysts, you'll assist in the production of analysis, defining and escalating risks. And you'll prepare materials for stakeholders, capture feedback, and ensure information is always accurate and clear. You'll be supported by an experienced Business Analyst who'll help you manage your portfolio of projects and grow your skills. It's an excellent opportunity to develop your core business analysis skills, gain exposure to delivery environments, and build an understanding of how analysis supports decision making. When you're ready, there'll also be the chance to take on more complex projects and progress to a more senior role. You could be working within technology, facilities, people or information departments, to name a few. So, your diverse workload will vary between supporting vital internal systems and processes, to helping develop new tech that supports mission-critical activity. You'll also work with stakeholders throughout the UK's Intelligence Services and support teams through periods of change. Person specification You'll have practical experience working as an Associate Business Analyst, delivering analysis for projects or programmes of work. Your foundational knowledge and skills in business modelling will mean you're comfortable working on process analysis and improvement, and that you're able to create organisation, process, system and data models to support decision making. Due to the nature of our work, you'll need to be adaptable and resilient when operating in complex environments where priorities can change and requirements can be ambiguous. Your ability to elicit and manage user requirements will be key. And since you'll need to tailor outputs to different audiences and work across multiple teams, communication and collaboration skills are a must. You'll have an attention to detail which means you'll always ensure outputs are accurate, complete and deliver value. And your influencing skills will be vital as you navigate different viewpoints and priorities and build consensus and support for the right solutions. You'll also need to be comfortable managing your own time and receiving, and acting on, feedback and guidance. You don't need a degree or any specific qualifications to apply. We're interested in your skills and experience. You could have gained your business analysis experience from any background or sector from government through to large private enterprises.
24/03/2026
Full time
Location Cheltenham About the job Job summary As one of our Associate Business Analysts, you'll be at the heart of interesting projects that help us to keep the UK safe. Working as part of a multidisciplinary team, you'll seek to understand intricate problems, uncover opportunities, and shape solutions that meet both user and business needs. You'll analyse requirements, then turn your insight into action mapping processes, helping to design services that are efficient, effective, and aligned with our strategic goals. It's all about solving the right problems, in the right way, delivering value for the colleagues who'll depend on you. Job description Day to day, you'll support the gathering and validation of business and user needs through workshops, interviews, document reviews and collaborative working. Working with more senior analysts, you'll assist in the production of analysis, defining and escalating risks. And you'll prepare materials for stakeholders, capture feedback, and ensure information is always accurate and clear. You'll be supported by an experienced Business Analyst who'll help you manage your portfolio of projects and grow your skills. It's an excellent opportunity to develop your core business analysis skills, gain exposure to delivery environments, and build an understanding of how analysis supports decision making. When you're ready, there'll also be the chance to take on more complex projects and progress to a more senior role. You could be working within technology, facilities, people or information departments, to name a few. So, your diverse workload will vary between supporting vital internal systems and processes, to helping develop new tech that supports mission-critical activity. You'll also work with stakeholders throughout the UK's Intelligence Services and support teams through periods of change. Person specification You'll have practical experience working as an Associate Business Analyst, delivering analysis for projects or programmes of work. Your foundational knowledge and skills in business modelling will mean you're comfortable working on process analysis and improvement, and that you're able to create organisation, process, system and data models to support decision making. Due to the nature of our work, you'll need to be adaptable and resilient when operating in complex environments where priorities can change and requirements can be ambiguous. Your ability to elicit and manage user requirements will be key. And since you'll need to tailor outputs to different audiences and work across multiple teams, communication and collaboration skills are a must. You'll have an attention to detail which means you'll always ensure outputs are accurate, complete and deliver value. And your influencing skills will be vital as you navigate different viewpoints and priorities and build consensus and support for the right solutions. You'll also need to be comfortable managing your own time and receiving, and acting on, feedback and guidance. You don't need a degree or any specific qualifications to apply. We're interested in your skills and experience. You could have gained your business analysis experience from any background or sector from government through to large private enterprises.
Government Digital & Data
Cheltenham, Gloucestershire
Location Cheltenham About the job Job summary As one of our Business Analysts, you'll be at the heart of delivering change across GCHQ. Leading analysis for a portfolio of projects and contributing to larger, more complex initiatives, the focus is on understanding and define problems, then recommending and supporting the delivery of solutions. The work involves collaborating within a multidisciplinary team and engaging a wide range of stakeholders to understand strategic goals, assess options, and translate business and user needs into clear, actionable outputs. The aim: solving the right problems, in the right way, and delivering value for colleagues who depend on this insight. Job description On a day-to-day basis, the role centres on producing clear, high-quality analysis such as business models, process designs, option appraisals, requirements artifacts, and written briefings. This include eliciting, understanding, and prioritising the needs and goals of different colleagues and business areas, while managing differing perspectives and constraints. As an experienced practitioner, there is also the opportunity to contribute to higher-level strategic work, translating policy and wider organisational objectives into practical impacts on services, teams, and delivery plans. The role involves a blend of independent work, acting as a primary business analysis contact within a team, and collaborating with external partners such as suppliers and government departments. Line management may come later, but mentoring and supporting colleagues is an important part of the role from the outset. As involvement in more complex projects grows, so does the responsibility for guiding less-experienced team members, sharing knowledge, helping them develop their skills, and strengthening the wider business analysis community. You could be working within departments such as technology, facilities, people or information, giving you a varied workload that spans both vital internal systems and new technology supporting mission-critical activity. It is an opportunity to be part of significant projects across GCHQ that keep the UK safe, applying analytical skills to meaningful and unique challenges. Person specification Extensive practical experience as a Business Analyst is essential, including independent delivery analysis across a range of projects and programmes. Sound business-modelling skills mean confidence in leading process analysis and improvement, and in creating high-level organisation, process, system, and data models to support decision-making. A solid background in requirements management, process improvement, stakeholder engagement, digital systems, assurance activity, and cross-organisation working is important. The environment can be complex, with shifting priorities and ambiguous requirements, so adaptability and resilience are crucial. Robust capability in eliciting and managing user requirements is vital, along with the ability to tailor outputs to different audiences and collaborate effectively across multiple teams. Leadership potential is also important, particularly the motivation to progress into line management over time, with training and support provided where needed. Confidence working independently and representing the business analysis community in conversations with senior stakeholders will also contribute to success in the role. A degree or specific qualifications are not required; the focus is on skills and experience. Business analysis expertise may have been gained in any sector from government to large private enterprises.
24/03/2026
Full time
Location Cheltenham About the job Job summary As one of our Business Analysts, you'll be at the heart of delivering change across GCHQ. Leading analysis for a portfolio of projects and contributing to larger, more complex initiatives, the focus is on understanding and define problems, then recommending and supporting the delivery of solutions. The work involves collaborating within a multidisciplinary team and engaging a wide range of stakeholders to understand strategic goals, assess options, and translate business and user needs into clear, actionable outputs. The aim: solving the right problems, in the right way, and delivering value for colleagues who depend on this insight. Job description On a day-to-day basis, the role centres on producing clear, high-quality analysis such as business models, process designs, option appraisals, requirements artifacts, and written briefings. This include eliciting, understanding, and prioritising the needs and goals of different colleagues and business areas, while managing differing perspectives and constraints. As an experienced practitioner, there is also the opportunity to contribute to higher-level strategic work, translating policy and wider organisational objectives into practical impacts on services, teams, and delivery plans. The role involves a blend of independent work, acting as a primary business analysis contact within a team, and collaborating with external partners such as suppliers and government departments. Line management may come later, but mentoring and supporting colleagues is an important part of the role from the outset. As involvement in more complex projects grows, so does the responsibility for guiding less-experienced team members, sharing knowledge, helping them develop their skills, and strengthening the wider business analysis community. You could be working within departments such as technology, facilities, people or information, giving you a varied workload that spans both vital internal systems and new technology supporting mission-critical activity. It is an opportunity to be part of significant projects across GCHQ that keep the UK safe, applying analytical skills to meaningful and unique challenges. Person specification Extensive practical experience as a Business Analyst is essential, including independent delivery analysis across a range of projects and programmes. Sound business-modelling skills mean confidence in leading process analysis and improvement, and in creating high-level organisation, process, system, and data models to support decision-making. A solid background in requirements management, process improvement, stakeholder engagement, digital systems, assurance activity, and cross-organisation working is important. The environment can be complex, with shifting priorities and ambiguous requirements, so adaptability and resilience are crucial. Robust capability in eliciting and managing user requirements is vital, along with the ability to tailor outputs to different audiences and collaborate effectively across multiple teams. Leadership potential is also important, particularly the motivation to progress into line management over time, with training and support provided where needed. Confidence working independently and representing the business analysis community in conversations with senior stakeholders will also contribute to success in the role. A degree or specific qualifications are not required; the focus is on skills and experience. Business analysis expertise may have been gained in any sector from government to large private enterprises.
Location Westminster, London and Leeds About the job Job summary The Technical & Security Architect is a key member of the EA Team and is responsible for the architecture and security of the team's domains monitoring platform and to ensure that the .gov.uk registry provider delivers a resilient service. The UK Public Sector depends on internet domain name spaces such as ".gov.uk", and you will ensure these name spaces remain stable, trusted, well managed and resistant to compromise. You will bring together your proven technical and cyber expertise with business transformation where branding, government policy and law all play a part through the creation of secure technical solution designs ensuring all our services and infrastructure are secure by design. It is essential that you are positive, proactive and collaborative with a commitment to providing excellent customer service. Job description The key responsibilities and deliverables for this post are working with your UKEF colleagues and customers to ensure that UKEF is able to meet evolving customer demand using a secure, scalable and robust enterprise architecture blueprint. The main activities of your role will be: Designing secure systems - you can design and review system architectures through the development of patterns and principles. Security technology - you can demonstrate strong knowledge of system architectures. You can understand and articulate the impact of vulnerabilities on existing and future designs and systems, and how easy or difficult it will be to exploit these vulnerabilities. You can be recognised as an expert by peers in the broader security industry. Communicating between the technical and non-technical - you can identify the needs of business and technical stakeholders. You can effectively manage stakeholder expectations. You can demonstrate excellent communication skills and can manage difficult conversations or negotiations. Making and guiding decisions - you can make decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase. You can resolve technical disputes between wider peers and indirect stakeholders, considering all views and opinions. Strategy - you can apply strategy, using and challenging patterns, standards, policies, roadmaps and vision statements. You can provide guidance. Turning business problems into secure technical designs - you can design systems characterised by high levels of risk, impact, and business or technical complexity. You can simultaneously work across multiple services or a single large or complicated service. Understanding the whole context - you can understand trends and practices outside your team and how these will impact your work. You can see how your work fits into the broader strategy and historical context. You can consider the patterns and interactions on a larger scale. The public core of the internet - you will have detailed and extensive experience of naming and numbering systems, cryptographic mechanisms, packet routing and common protocols and how the domain name system (DNS) works You will also have detailed and extensive expertise of at least two of the following: managing domains for a large, distributed and federated organisation how domains are used to support internet services and their security different ways that a domain vulnerability can be exploited, and how to prevent them developing tools that interact with domain records This list is not exhaustive, and you may be required to carry out additional duties according to business needs. Person specification Qualifications Relevant degree in associated Computer Science subject or equivalent demonstrable professional experience (A, I) Recognised architectural qualification e.g. TOGAF, BCS (A) Knowledge Demonstrable knowledge of the creation of and embedding of relevant architectural policies, standards and models (A, I, P) Demonstrable knowledge of security frameworks, standards and regulatory requirements e.g. GDPR, PCI DSS (A, I) Skills/Ability Ability to demonstrate the creation of and embedding of relevant architectural policies, standards and models. (I, P, T) Ability to create and deliver enterprise architectures. (A, P, I.) High level stakeholder relationship management. (A, I) Ability to provide guidance to development teams, mentor team members, foster professional growth, and create an inclusive and collaborative environment. (A, I) Experience Leadership and management in an enterprise architecture function. (A, I) Demonstrable extensive experience in the field of technical and security architecture, covering a wide range of activities, aligning to the technology, digital and data requirements of the role; to ensure business priorities, value for money and risk are all considerations. (I, P, T) Experience of working across the business to ensure strategic needs are captured within the vision and roadmaps of the enterprise architecture. (A, I) Experience of advising and developing the future state architecture of an organisation to meet strategic needs, including a working knowledge of cloud technologies. (A, I) Experience of applying best practice Data Management methods, to develop data quality metrics to optimise system performance. (A, I) Experience of applying best in practice architectural concepts and processes, including working with relevant tooling that supports enterprise architecture development, mapping and monitoring. (A, I) Qualifications • Relevant degree in associated Computer Science subject or equivalent demonstrable professional experience (A, I) • Recognised architectural qualification e.g. TOGAF, BCS (A) Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Changing and Improving Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Technical questions where you will be assessed across your technical expertise and acumen, in relation to the essential criteria. Presentation - the topic will be agreed by UKEF and shared with the relevant candidates ahead of the interview
24/03/2026
Full time
Location Westminster, London and Leeds About the job Job summary The Technical & Security Architect is a key member of the EA Team and is responsible for the architecture and security of the team's domains monitoring platform and to ensure that the .gov.uk registry provider delivers a resilient service. The UK Public Sector depends on internet domain name spaces such as ".gov.uk", and you will ensure these name spaces remain stable, trusted, well managed and resistant to compromise. You will bring together your proven technical and cyber expertise with business transformation where branding, government policy and law all play a part through the creation of secure technical solution designs ensuring all our services and infrastructure are secure by design. It is essential that you are positive, proactive and collaborative with a commitment to providing excellent customer service. Job description The key responsibilities and deliverables for this post are working with your UKEF colleagues and customers to ensure that UKEF is able to meet evolving customer demand using a secure, scalable and robust enterprise architecture blueprint. The main activities of your role will be: Designing secure systems - you can design and review system architectures through the development of patterns and principles. Security technology - you can demonstrate strong knowledge of system architectures. You can understand and articulate the impact of vulnerabilities on existing and future designs and systems, and how easy or difficult it will be to exploit these vulnerabilities. You can be recognised as an expert by peers in the broader security industry. Communicating between the technical and non-technical - you can identify the needs of business and technical stakeholders. You can effectively manage stakeholder expectations. You can demonstrate excellent communication skills and can manage difficult conversations or negotiations. Making and guiding decisions - you can make decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase. You can resolve technical disputes between wider peers and indirect stakeholders, considering all views and opinions. Strategy - you can apply strategy, using and challenging patterns, standards, policies, roadmaps and vision statements. You can provide guidance. Turning business problems into secure technical designs - you can design systems characterised by high levels of risk, impact, and business or technical complexity. You can simultaneously work across multiple services or a single large or complicated service. Understanding the whole context - you can understand trends and practices outside your team and how these will impact your work. You can see how your work fits into the broader strategy and historical context. You can consider the patterns and interactions on a larger scale. The public core of the internet - you will have detailed and extensive experience of naming and numbering systems, cryptographic mechanisms, packet routing and common protocols and how the domain name system (DNS) works You will also have detailed and extensive expertise of at least two of the following: managing domains for a large, distributed and federated organisation how domains are used to support internet services and their security different ways that a domain vulnerability can be exploited, and how to prevent them developing tools that interact with domain records This list is not exhaustive, and you may be required to carry out additional duties according to business needs. Person specification Qualifications Relevant degree in associated Computer Science subject or equivalent demonstrable professional experience (A, I) Recognised architectural qualification e.g. TOGAF, BCS (A) Knowledge Demonstrable knowledge of the creation of and embedding of relevant architectural policies, standards and models (A, I, P) Demonstrable knowledge of security frameworks, standards and regulatory requirements e.g. GDPR, PCI DSS (A, I) Skills/Ability Ability to demonstrate the creation of and embedding of relevant architectural policies, standards and models. (I, P, T) Ability to create and deliver enterprise architectures. (A, P, I.) High level stakeholder relationship management. (A, I) Ability to provide guidance to development teams, mentor team members, foster professional growth, and create an inclusive and collaborative environment. (A, I) Experience Leadership and management in an enterprise architecture function. (A, I) Demonstrable extensive experience in the field of technical and security architecture, covering a wide range of activities, aligning to the technology, digital and data requirements of the role; to ensure business priorities, value for money and risk are all considerations. (I, P, T) Experience of working across the business to ensure strategic needs are captured within the vision and roadmaps of the enterprise architecture. (A, I) Experience of advising and developing the future state architecture of an organisation to meet strategic needs, including a working knowledge of cloud technologies. (A, I) Experience of applying best practice Data Management methods, to develop data quality metrics to optimise system performance. (A, I) Experience of applying best in practice architectural concepts and processes, including working with relevant tooling that supports enterprise architecture development, mapping and monitoring. (A, I) Qualifications • Relevant degree in associated Computer Science subject or equivalent demonstrable professional experience (A, I) • Recognised architectural qualification e.g. TOGAF, BCS (A) Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Changing and Improving Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Technical questions where you will be assessed across your technical expertise and acumen, in relation to the essential criteria. Presentation - the topic will be agreed by UKEF and shared with the relevant candidates ahead of the interview
Location Newport NP10 8QQ About the job Job summary Senior Front End Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined team using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the teams assigned deliverables. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual with strong front end and UX skills, you will have the opportunity to develop and mature your skills even further and extend your skills set with those typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Any back-end skills you have can also be utilised within this role. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, testing and documentation of small scale to large, complex or mission critical applications and solutions in a cloud first environment Build web based Front End interfaces interacting with RESTful APIs using React, Next JS and other web technologies Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage problems, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across a few multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Embrace a continuous improvement ethos Applies "progress over perfection" principle Takes full responsibility for decisions and delivers on commitment Maintain inner composure, recovering quickly from setbacks and learning from the experience Highly driven and inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Experience Has been a key player in delivering technical solutions as part of a large projects Experienced with modern delivery models such as Scrum and Agile Experience of working with cloud technologies including Azure Working knowledge of Azure DevOps Experience with Git Advocate of DevOps principles Essential Technical Excellent understanding of React and experience with Next JS. Excellent understanding of Node JS Experience working with RESTful web services Has a good understanding of architectural principals with design patterns such as SOA and Micro-Services
24/03/2026
Full time
Location Newport NP10 8QQ About the job Job summary Senior Front End Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined team using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the teams assigned deliverables. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual with strong front end and UX skills, you will have the opportunity to develop and mature your skills even further and extend your skills set with those typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Any back-end skills you have can also be utilised within this role. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, testing and documentation of small scale to large, complex or mission critical applications and solutions in a cloud first environment Build web based Front End interfaces interacting with RESTful APIs using React, Next JS and other web technologies Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage problems, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across a few multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Embrace a continuous improvement ethos Applies "progress over perfection" principle Takes full responsibility for decisions and delivers on commitment Maintain inner composure, recovering quickly from setbacks and learning from the experience Highly driven and inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Experience Has been a key player in delivering technical solutions as part of a large projects Experienced with modern delivery models such as Scrum and Agile Experience of working with cloud technologies including Azure Working knowledge of Azure DevOps Experience with Git Advocate of DevOps principles Essential Technical Excellent understanding of React and experience with Next JS. Excellent understanding of Node JS Experience working with RESTful web services Has a good understanding of architectural principals with design patterns such as SOA and Micro-Services
Location Croydon, Manchester, Sheffield. About the job Job summary Migration & Borders Digital delivers secure, integrated digital services that support the transformation of migration and border services. As a Technical Business Analyst , you will lead and coordinate complex technical business analysis across high profile services. Working closely with policy colleagues, operational users, architects and delivery teams, you will translate business and user needs into clear requirements that enable effective delivery in agile environments. You will apply strong systems thinking and a solid understanding of end to end data flows to help teams navigate complexity and deliver practical outcomes. The role involves working at a detailed technical level, translating complex requirements into well-defined backlog items and enabling development teams through clear, actionable analysis.We are particularly interested in candidates with experience in one or more of the following: Technical business analysis across integrated systems and data flows APIs and data level analysis, including JSON/XML message formats Biometrics, identity, immigration, border or security related services You will work closely with technical teams to ensure solutions integrate seamlessly with existing systems and processes. You will be comfortable working at the data level within complex Application Programming Interfaces (APIs) and able to liaise with the development teams at this level of detail. You will be familiar with JSON/XML message formats. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Senior Business Analyst, you'll lead small to medium projects and contribute to larger programmes by owning key requirements. You'll align outcomes with service vision and business strategy, supporting product iteration and optimisation. You'll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions. Working independently or collaboratively, you'll demonstrate a solid understanding of your domain. You'll also help shape future business models and contribute to business architecture strategy. As an active member of the Business Analysis community, you'll share best practices and mentor others to support professional growth and capability development. Person specification Main Responsibilities Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions. Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs. Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format. Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team. Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions. Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested. Modelling processes/procedures using established techniques with understanding of their purpose and importance. Production of periodic performance measures to inform stakeholders and drive discussion around the required service. Working Pattern This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 32 hours per week due to business requirements. Essential Skills Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team's plans and objectives are achieved. Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion. Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team's behalf. Being adaptable in shifting and uncertain environments. Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.
24/03/2026
Full time
Location Croydon, Manchester, Sheffield. About the job Job summary Migration & Borders Digital delivers secure, integrated digital services that support the transformation of migration and border services. As a Technical Business Analyst , you will lead and coordinate complex technical business analysis across high profile services. Working closely with policy colleagues, operational users, architects and delivery teams, you will translate business and user needs into clear requirements that enable effective delivery in agile environments. You will apply strong systems thinking and a solid understanding of end to end data flows to help teams navigate complexity and deliver practical outcomes. The role involves working at a detailed technical level, translating complex requirements into well-defined backlog items and enabling development teams through clear, actionable analysis.We are particularly interested in candidates with experience in one or more of the following: Technical business analysis across integrated systems and data flows APIs and data level analysis, including JSON/XML message formats Biometrics, identity, immigration, border or security related services You will work closely with technical teams to ensure solutions integrate seamlessly with existing systems and processes. You will be comfortable working at the data level within complex Application Programming Interfaces (APIs) and able to liaise with the development teams at this level of detail. You will be familiar with JSON/XML message formats. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Senior Business Analyst, you'll lead small to medium projects and contribute to larger programmes by owning key requirements. You'll align outcomes with service vision and business strategy, supporting product iteration and optimisation. You'll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions. Working independently or collaboratively, you'll demonstrate a solid understanding of your domain. You'll also help shape future business models and contribute to business architecture strategy. As an active member of the Business Analysis community, you'll share best practices and mentor others to support professional growth and capability development. Person specification Main Responsibilities Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions. Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs. Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format. Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team. Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions. Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested. Modelling processes/procedures using established techniques with understanding of their purpose and importance. Production of periodic performance measures to inform stakeholders and drive discussion around the required service. Working Pattern This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 32 hours per week due to business requirements. Essential Skills Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team's plans and objectives are achieved. Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion. Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team's behalf. Being adaptable in shifting and uncertain environments. Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.
Location London About the job Job summary MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people, and its way of life. We carry out investigations by obtaining, analysing and assessing intelligence, and we work with a range of partners, including MI6 and GCHQ, to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses, and other organisations on how to keep themselves safe. A role in MI5 means you'll do unique and challenging work within a supportive and encouraging environment, making a real difference to UK national security. You'll be working under the Government Digital and Data Profession Capability Framework (GDDPCF), which recognises and rewards specialist expertise. Find out more about the framework at the following link: Government Digital and Data Profession Capability Framework (GDDPCF). Job description Architecture and technology leadership are crucial to MI5's ability to move at pace and deliver the strategic technology change we need to stay ahead. We need technology leaders to help set and deliver our ambitious technology strategy. We are moving into a product-centred organisation and, as we evolve in this direction, we need senior technologists to help us develop our capabilities, ensuring we make the best use of recent innovations in technology while also pushing these boundaries even further with our internal engineering teams. MI5 makes use of modern approaches and cloud technologies such as AWS and Azure, as well as on-premises platforms and long-established technologies and frameworks. The role involves leading and managing technical architecture at both the product and product-group level, including the delivery and prototyping of new, secure, scalable, and robust capabilities. It also includes owning and managing technical risk for the product groups you're accountable for, while supporting our product teams in their technical decisions and designs. A key part of the role is setting the strategic direction for our products and technologies, guiding decisions on the future of products, platforms or services, and enabling the decommissioning of legacy ones. Working closely with engineers and senior stakeholders, you'll ensure alignment of vision and act as a force multiplier to increase delivery pace, manage technical and compliance risk, and maintain coherence across the organisation's wider product landscape. This helps to ensure systems work effectively together and that capability investments deliver maximum value. Bridging the gap between technical and non-technical stakeholders, you'll work with a range of technical specialists, including engineers, product professionals, and senior mission stakeholders, to make decisions on risk and technology strategy. You'll also share the collective responsibility for keeping the country safe and demonstrate a commitment to continually developing yourself and others. Providing the appropriate level of support, leadership and direction where required to aid the development and growth of others, taking various forms including coaching and mentoring across the technical community. You'll also bring constructive challenge, respecting the views and experience of colleagues while ensuring the right approaches, guardrails, standards, policies and governance are in place across the delivery lifecycle. Technical architects tend to be 'T'-shaped, meaning they maintain both broad technical knowledge and one or more technical specialism, in depth. These specialisms may include software development, data architecture, security, cloud technologies and others. MI5's architecture community (guild) is supportive and inclusive. It is responsible for designing and delivering real-world architectural solutions to strategic requirements from a range of business areas across the organisation and partner agencies. Whether delivering a platform for analysing data systems to support investigations, providing compliance services that ensure legal operation, or developing tools that enhance developer experience, the work presents unique and fascinating challenges. Due to the nature of our work, most teams are office based. Limited opportunities to work from home may be available, but these are not guaranteed and depend on the business need. Person specification We're looking for passionate technology leaders who are excited to take the initiative, be creative, and drive business change. You'll have a technical background (e.g., data science, software engineering, or security engineering) and experience leading multiple successful product deliveries using methodologies such as agile throughout the full delivery lifecycle. You'll have experience turning business problems into technical designs, including designing complex solutions and evaluating the merits of different technical and commercial options and approaches. You can lead the development of technology roadmaps with empowered product teams, ensuring that delivery meets the needs of the business. You'll also ensure that their system architectures are robust, scalable, and secure, with appropriate system design and integration points (e.g. APIs) to deliver a high-quality user experience. You bring experience in guiding and supporting less-experienced colleagues, helping to build capability and foster a collaborative, high-performing environment. We also value your passion for continuous learning and good communication skills, as you collaborate, share ideas and experience, and produce high-quality architectural artifacts to support communication.
24/03/2026
Full time
Location London About the job Job summary MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people, and its way of life. We carry out investigations by obtaining, analysing and assessing intelligence, and we work with a range of partners, including MI6 and GCHQ, to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses, and other organisations on how to keep themselves safe. A role in MI5 means you'll do unique and challenging work within a supportive and encouraging environment, making a real difference to UK national security. You'll be working under the Government Digital and Data Profession Capability Framework (GDDPCF), which recognises and rewards specialist expertise. Find out more about the framework at the following link: Government Digital and Data Profession Capability Framework (GDDPCF). Job description Architecture and technology leadership are crucial to MI5's ability to move at pace and deliver the strategic technology change we need to stay ahead. We need technology leaders to help set and deliver our ambitious technology strategy. We are moving into a product-centred organisation and, as we evolve in this direction, we need senior technologists to help us develop our capabilities, ensuring we make the best use of recent innovations in technology while also pushing these boundaries even further with our internal engineering teams. MI5 makes use of modern approaches and cloud technologies such as AWS and Azure, as well as on-premises platforms and long-established technologies and frameworks. The role involves leading and managing technical architecture at both the product and product-group level, including the delivery and prototyping of new, secure, scalable, and robust capabilities. It also includes owning and managing technical risk for the product groups you're accountable for, while supporting our product teams in their technical decisions and designs. A key part of the role is setting the strategic direction for our products and technologies, guiding decisions on the future of products, platforms or services, and enabling the decommissioning of legacy ones. Working closely with engineers and senior stakeholders, you'll ensure alignment of vision and act as a force multiplier to increase delivery pace, manage technical and compliance risk, and maintain coherence across the organisation's wider product landscape. This helps to ensure systems work effectively together and that capability investments deliver maximum value. Bridging the gap between technical and non-technical stakeholders, you'll work with a range of technical specialists, including engineers, product professionals, and senior mission stakeholders, to make decisions on risk and technology strategy. You'll also share the collective responsibility for keeping the country safe and demonstrate a commitment to continually developing yourself and others. Providing the appropriate level of support, leadership and direction where required to aid the development and growth of others, taking various forms including coaching and mentoring across the technical community. You'll also bring constructive challenge, respecting the views and experience of colleagues while ensuring the right approaches, guardrails, standards, policies and governance are in place across the delivery lifecycle. Technical architects tend to be 'T'-shaped, meaning they maintain both broad technical knowledge and one or more technical specialism, in depth. These specialisms may include software development, data architecture, security, cloud technologies and others. MI5's architecture community (guild) is supportive and inclusive. It is responsible for designing and delivering real-world architectural solutions to strategic requirements from a range of business areas across the organisation and partner agencies. Whether delivering a platform for analysing data systems to support investigations, providing compliance services that ensure legal operation, or developing tools that enhance developer experience, the work presents unique and fascinating challenges. Due to the nature of our work, most teams are office based. Limited opportunities to work from home may be available, but these are not guaranteed and depend on the business need. Person specification We're looking for passionate technology leaders who are excited to take the initiative, be creative, and drive business change. You'll have a technical background (e.g., data science, software engineering, or security engineering) and experience leading multiple successful product deliveries using methodologies such as agile throughout the full delivery lifecycle. You'll have experience turning business problems into technical designs, including designing complex solutions and evaluating the merits of different technical and commercial options and approaches. You can lead the development of technology roadmaps with empowered product teams, ensuring that delivery meets the needs of the business. You'll also ensure that their system architectures are robust, scalable, and secure, with appropriate system design and integration points (e.g. APIs) to deliver a high-quality user experience. You bring experience in guiding and supporting less-experienced colleagues, helping to build capability and foster a collaborative, high-performing environment. We also value your passion for continuous learning and good communication skills, as you collaborate, share ideas and experience, and produce high-quality architectural artifacts to support communication.
Location Newport, NP10 8QQ About the job Job summary Senior Data Engineer The IPO is a modern organisation which depends on its IT and Data services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally, our systems need to be developed, improved and maintained. As a Senior Data Engineer, situated within our Digital, Data and Technology (DDaT) Chief Data Office, you will work within a multi-functional delivery team, responsible for the delivery of the robust data services and designs. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. Specific responsibilities for this role include the development of data systems as required, development and optimisation of ETL layers, maximising opportunities to re-use existing data flows and provide support in relation to data platforms and data integration within our cloud estate. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for data enhancements and executing plans that utilise the current toolkit and the skills of the team to deliver these. Contribute to the development of a world class Data Engineering capability for IPO IT & Data. Work closely with our Data Management and Business Intelligence Teams to drive solutions that ensure ease of access to data and help them to work with data more effectively and efficiently. Build IPO data pipelines, owning the data engineering artefacts. Build solutions to move data internal & external to IPO. Engage with stakeholders to build relationships and to gain a thorough understanding of key IPO user groups and design decisions. Work across groups, projects, and products to implement data engineering solutions to solve complex business problems, using the IPO's chosen technology. Support the vision for the organisation's use of data in line with corporate goals and vision. Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Embrace a continuous improvement ethos Effective management and delegation of tasks within the team Applies "progress over perfection" principle Take full responsibility for decisions and deliveries Maintain inner composure, recovering quickly from setbacks and learning from the experience Highly driven and inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Technical Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling Evidence an ability to design, code, test, correct and document simple programs or scripts. Experience of cleansing, preparing and formatting data sets. Awareness of designing scalable solutions and future-proof data services. Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile Advocate of DevOps principles Experience with Azure DevOps
24/03/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Data Engineer The IPO is a modern organisation which depends on its IT and Data services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally, our systems need to be developed, improved and maintained. As a Senior Data Engineer, situated within our Digital, Data and Technology (DDaT) Chief Data Office, you will work within a multi-functional delivery team, responsible for the delivery of the robust data services and designs. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. Specific responsibilities for this role include the development of data systems as required, development and optimisation of ETL layers, maximising opportunities to re-use existing data flows and provide support in relation to data platforms and data integration within our cloud estate. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for data enhancements and executing plans that utilise the current toolkit and the skills of the team to deliver these. Contribute to the development of a world class Data Engineering capability for IPO IT & Data. Work closely with our Data Management and Business Intelligence Teams to drive solutions that ensure ease of access to data and help them to work with data more effectively and efficiently. Build IPO data pipelines, owning the data engineering artefacts. Build solutions to move data internal & external to IPO. Engage with stakeholders to build relationships and to gain a thorough understanding of key IPO user groups and design decisions. Work across groups, projects, and products to implement data engineering solutions to solve complex business problems, using the IPO's chosen technology. Support the vision for the organisation's use of data in line with corporate goals and vision. Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Embrace a continuous improvement ethos Effective management and delegation of tasks within the team Applies "progress over perfection" principle Take full responsibility for decisions and deliveries Maintain inner composure, recovering quickly from setbacks and learning from the experience Highly driven and inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Technical Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling Evidence an ability to design, code, test, correct and document simple programs or scripts. Experience of cleansing, preparing and formatting data sets. Awareness of designing scalable solutions and future-proof data services. Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile Advocate of DevOps principles Experience with Azure DevOps
Location We are offering location options for this role as below: Existing CO staff can work in their original contractual work location. Existing Civil Servants working in all other departments can work in London only. External candidates can work in London only. About the job Job summary Here's a glimpse of what you'll be doing: You will be instrumental in shaping the infrastructure, network and cloud capabilities that support vital services for the Government Digital Service (GDS), Crown Commercial Services (CCS) and the Government Property Agency (GPA), impacting civil servants and ministerial bodies across the nation. As a Senior Infrastructure Engineer (Networks), you won't just be maintaining systems, you will be a key architect of our future network landscape. Working alongside Technical Architects and Principal Engineers, you will design, maintain and upgrade our network infrastructure, tackling challenges head on and ensuring seamless service delivery. You will also be able to help others by mentoring or line management of more junior engineers. Job description Your responsibilities will include: Designing and implementing new network services to meet the evolving needs of the Cabinet Office. Be a crucial point of escalation for our Live Service, diving deep into root cause analysis and finding effective solutions. Guiding and mentoring junior engineers, creating a collaborative and growth oriented team environment. Managing and supporting our wireless LAN and WAN, including network and security devices. Maintaining and enhancing our network infrastructure services, including switching, routing and firewalls, while sharing your expertise. Working with cutting edge cloud technologies, contributing to the migration of existing systems and the implementation of innovative new solutions. Integrating and improving our existing processing systems to enhance performance. Maintaining the integrity, availability, performance and capacity of our networking infrastructure. Carrying out change control activities with precision and documenting our network infrastructure. Working within technical compliance frameworks, including PSN and Cloud computing. Curious about Government Digital and Data? Dive into the Candidate Pack to learn more: ( ) Person specification Proven experience in network design, installation, and fault finding. Experience of change management processes. Experience working in an enterprise IT environment. Exceptional customer relationship and stakeholder management skills, with the ability to build trust at all levels. Technical expertise in supporting and administering networks. Experience with network monitoring and trend analysis. In depth understanding of LAN design/architecture at data center and branch office levels. Comprehensive knowledge of network technologies (IP, Ethernet, VLANs) and network security best practices. In depth understanding of communication protocols (TCP/IP) and routing protocols (e.g., BGP, OSPF). Proven expert skills in Fortinet and Palo Alto Firewalls. Comprehensive understanding of all the additional security features a Layer 7 Firewall provides Experience with Aerohive/Fortinet (or similar) WiFi management, including troubleshooting. Experience working with AWS Multi Account, TGW, VPCs and Route53.
24/03/2026
Full time
Location We are offering location options for this role as below: Existing CO staff can work in their original contractual work location. Existing Civil Servants working in all other departments can work in London only. External candidates can work in London only. About the job Job summary Here's a glimpse of what you'll be doing: You will be instrumental in shaping the infrastructure, network and cloud capabilities that support vital services for the Government Digital Service (GDS), Crown Commercial Services (CCS) and the Government Property Agency (GPA), impacting civil servants and ministerial bodies across the nation. As a Senior Infrastructure Engineer (Networks), you won't just be maintaining systems, you will be a key architect of our future network landscape. Working alongside Technical Architects and Principal Engineers, you will design, maintain and upgrade our network infrastructure, tackling challenges head on and ensuring seamless service delivery. You will also be able to help others by mentoring or line management of more junior engineers. Job description Your responsibilities will include: Designing and implementing new network services to meet the evolving needs of the Cabinet Office. Be a crucial point of escalation for our Live Service, diving deep into root cause analysis and finding effective solutions. Guiding and mentoring junior engineers, creating a collaborative and growth oriented team environment. Managing and supporting our wireless LAN and WAN, including network and security devices. Maintaining and enhancing our network infrastructure services, including switching, routing and firewalls, while sharing your expertise. Working with cutting edge cloud technologies, contributing to the migration of existing systems and the implementation of innovative new solutions. Integrating and improving our existing processing systems to enhance performance. Maintaining the integrity, availability, performance and capacity of our networking infrastructure. Carrying out change control activities with precision and documenting our network infrastructure. Working within technical compliance frameworks, including PSN and Cloud computing. Curious about Government Digital and Data? Dive into the Candidate Pack to learn more: ( ) Person specification Proven experience in network design, installation, and fault finding. Experience of change management processes. Experience working in an enterprise IT environment. Exceptional customer relationship and stakeholder management skills, with the ability to build trust at all levels. Technical expertise in supporting and administering networks. Experience with network monitoring and trend analysis. In depth understanding of LAN design/architecture at data center and branch office levels. Comprehensive knowledge of network technologies (IP, Ethernet, VLANs) and network security best practices. In depth understanding of communication protocols (TCP/IP) and routing protocols (e.g., BGP, OSPF). Proven expert skills in Fortinet and Palo Alto Firewalls. Comprehensive understanding of all the additional security features a Layer 7 Firewall provides Experience with Aerohive/Fortinet (or similar) WiFi management, including troubleshooting. Experience working with AWS Multi Account, TGW, VPCs and Route53.
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments interact digitally with users. One Login will deliver an accessible and essential function that will change lives and help millions. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . Job description Site Reliability Engineers in One Login develop infrastructure and support application teams. This involves working with a diverse range of other technologists and non-technical stakeholders so communication and empathy are as important as technical capability. As a Site Reliability Engineer you'll be part of one of our multidisciplinary service teams working with and supporting front-end and back-end developers, delivery and product managers, tech writers and architects build and maintain resilient, highly available and secure systems to meet the needs of our users take responsibility for solving complex and interesting problems create infrastructure as code to ensure our infrastructure and deployment pipelines are reusable, repeatable and reliable ensure our systems are appropriately monitored and instrumented to enable our teams to identify and respond to operational issues quickly and effectively build CI/CD pipelines to enable our developers to get their code into production as quickly and safely as possible act as a digital ambassador, sharing experiences through public speaking and blog posts participate in our in-hours 2nd line and out-of-hours support rotas to gain empathy for users and awareness of operational concerns share knowledge of tools and practices with your wider team and peers to drive consistency and maintain our high engineering standards Person specification We're interested in people who have: a high level of proficiency in at least one programming language (we use Java, Typescript, and Python), modern development standards, awareness of development process optimisation and strong Git skills a working knowledge of Agile best practices, the benefits of focussing on user needs and have used quantitative and qualitative data about users to turn user focus into outcomes a deep understanding of Linux operating system internals and are comfortable working with Linux virtual machines or containers, including the ability to identify, locate and fix service faults, capacity management and availability strategies strong experience of supporting large production services with infrastructure technologies including databases, web servers, DNS, CDNs, reverse proxies, message queues and load balancers. Systems design experience, working with well understood technology and identifying appropriate patterns. Have established design patterns and iterated them extensive experience of building and maintaining services in the cloud (preferably AWS), creating infrastructure as code using Terraform and CloudFormation, and using container orchestration systems like Kubernetes or ECS or serverless application design with AWS Lambda. knowledge of setting up pipelines in a CI/CD tool like Github Actions or AWS Codepipeline, and will have built and tested simple interfaces between systems and worked on more complex integrations as part of a wider team a good understanding of information security principles and how to keep large operational services secure.
24/03/2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments interact digitally with users. One Login will deliver an accessible and essential function that will change lives and help millions. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . Job description Site Reliability Engineers in One Login develop infrastructure and support application teams. This involves working with a diverse range of other technologists and non-technical stakeholders so communication and empathy are as important as technical capability. As a Site Reliability Engineer you'll be part of one of our multidisciplinary service teams working with and supporting front-end and back-end developers, delivery and product managers, tech writers and architects build and maintain resilient, highly available and secure systems to meet the needs of our users take responsibility for solving complex and interesting problems create infrastructure as code to ensure our infrastructure and deployment pipelines are reusable, repeatable and reliable ensure our systems are appropriately monitored and instrumented to enable our teams to identify and respond to operational issues quickly and effectively build CI/CD pipelines to enable our developers to get their code into production as quickly and safely as possible act as a digital ambassador, sharing experiences through public speaking and blog posts participate in our in-hours 2nd line and out-of-hours support rotas to gain empathy for users and awareness of operational concerns share knowledge of tools and practices with your wider team and peers to drive consistency and maintain our high engineering standards Person specification We're interested in people who have: a high level of proficiency in at least one programming language (we use Java, Typescript, and Python), modern development standards, awareness of development process optimisation and strong Git skills a working knowledge of Agile best practices, the benefits of focussing on user needs and have used quantitative and qualitative data about users to turn user focus into outcomes a deep understanding of Linux operating system internals and are comfortable working with Linux virtual machines or containers, including the ability to identify, locate and fix service faults, capacity management and availability strategies strong experience of supporting large production services with infrastructure technologies including databases, web servers, DNS, CDNs, reverse proxies, message queues and load balancers. Systems design experience, working with well understood technology and identifying appropriate patterns. Have established design patterns and iterated them extensive experience of building and maintaining services in the cloud (preferably AWS), creating infrastructure as code using Terraform and CloudFormation, and using container orchestration systems like Kubernetes or ECS or serverless application design with AWS Lambda. knowledge of setting up pipelines in a CI/CD tool like Github Actions or AWS Codepipeline, and will have built and tested simple interfaces between systems and worked on more complex integrations as part of a wider team a good understanding of information security principles and how to keep large operational services secure.
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The Enterprise Architecture function, and the architects that work within it, exist to define how technology will be used to transform the UK public sector: ensuring that common tools, standards and shared services exist to reduce duplication and improve efficient use of technology; providing the guardrails that enable government departments to innovate the future safely; and to provide the roadmaps of core foundational technologies that are common across central and local government, the NHS, Police, as well as 400+ agencies and other bodies. You will be aligned to a Grade 6 Enterprise Architect who will mentor and support you as well as set you challenging tasks to further your team's objectives. Your team is responsible for the Digital Architecture of Government. You will: Undertake research, input into and shape a 10-year intent and strategy for our future digital architecture, and how departments systems will interact or share from each other Identify and develop architectural principles, guardrails and governance, forming and leading a group of technologists from across the UK Public Sector to embed these and help them thrive Work alongside vendors to create a vibrant market of shared capabilities for UK Public Sector customers, and with Crown Commercial Service in commercial engagements with vendors Build a network of peers across UK Public Sector to regularly engage with Promote your work through content written for GOV.UK, speaking engagements and hosting community events Help upskill others in GDS and DSIT in your specialist area The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Our roles have a scale and impact unlike many others: we are routinely involved in commercial engagements worth £billions, respond to pan-Government technology questions from ministers, and provide advice to other international governments. Please don't let this sound intimidating; if you could see yourself in this role, we'd like to hear from you. Person specification We're interested in people who : have experience supporting the setting of a vision and leading digital and data change have experience designing and building technology and can use this to build credibility with others, evaluate proposals and decide an execution approach have experience engaging with suppliers/vendors both formally and informally are comfortable presenting to senior stakeholders, both technical (such as CTOs / CDOs across Government) and non-technical (including ministers and permanent secretaries) have learning embedded in the way they approach their working week and are willing to share that learning with those around have an interest in working collaboratively within a community to identify issues and deliver effective solutions
24/03/2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The Enterprise Architecture function, and the architects that work within it, exist to define how technology will be used to transform the UK public sector: ensuring that common tools, standards and shared services exist to reduce duplication and improve efficient use of technology; providing the guardrails that enable government departments to innovate the future safely; and to provide the roadmaps of core foundational technologies that are common across central and local government, the NHS, Police, as well as 400+ agencies and other bodies. You will be aligned to a Grade 6 Enterprise Architect who will mentor and support you as well as set you challenging tasks to further your team's objectives. Your team is responsible for the Digital Architecture of Government. You will: Undertake research, input into and shape a 10-year intent and strategy for our future digital architecture, and how departments systems will interact or share from each other Identify and develop architectural principles, guardrails and governance, forming and leading a group of technologists from across the UK Public Sector to embed these and help them thrive Work alongside vendors to create a vibrant market of shared capabilities for UK Public Sector customers, and with Crown Commercial Service in commercial engagements with vendors Build a network of peers across UK Public Sector to regularly engage with Promote your work through content written for GOV.UK, speaking engagements and hosting community events Help upskill others in GDS and DSIT in your specialist area The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Our roles have a scale and impact unlike many others: we are routinely involved in commercial engagements worth £billions, respond to pan-Government technology questions from ministers, and provide advice to other international governments. Please don't let this sound intimidating; if you could see yourself in this role, we'd like to hear from you. Person specification We're interested in people who : have experience supporting the setting of a vision and leading digital and data change have experience designing and building technology and can use this to build credibility with others, evaluate proposals and decide an execution approach have experience engaging with suppliers/vendors both formally and informally are comfortable presenting to senior stakeholders, both technical (such as CTOs / CDOs across Government) and non-technical (including ministers and permanent secretaries) have learning embedded in the way they approach their working week and are willing to share that learning with those around have an interest in working collaboratively within a community to identify issues and deliver effective solutions
Location Remote working (anywhere in the UK) About the job Job summary This post can be based at our sites in either Ryton-on-Dunsmore (CV8 3EN), Durham (DL15 8DS), Harrogate (HG1 1EP) or London (E14 4PU). Hybrid working opportunities can also be discussed prior to you taking up your post. This role is also available as a designated homeworking role. About us: Our mission is: Leadership, Standards, Performance . This guides our work with individuals, forces, and policing partners towards our vision. We exist to support police officers, police staff and volunteers to deliver the best service to the public. Only through high quality leadership, consistent standards and continual performance improvement can everyone in policing reach their full potential. Our mission guides our work with individual, forces and partners towards our vision. Although we are a relatively small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers' network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work. Additional Information: We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Due to our status as Public Servants, we are not eligible to participate in the Civil Service transfer process. Therefore, while successful candidates can transfer in on their existing terms and conditions, any subsequent transfer out of the College to the Civil Service cannot be guaranteed on existing terms and conditions, and new starter/modernised terms may apply. The College embraces diversity and promotes equal opportunities. As such, we comply with the Disability Confident Scheme (DCS) and apply the minimum selection criteria at sift stage of the recruitment process. Our Vetting If you are successful at interview, you will be required to undertake pre-employment security checks. You will be sent a security questionnaire which must be accessed within 24 hours. Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn. Job description This post is open to applicants who can meet the College's nationality, UK residency and vetting requirements. You will be joining the College's Digital, Data and Technology (DDaT) team at a watershed moment as we accelerate the design and delivery of innovative, AI enabled and data driven solutions across the organisation and wider policing. In this pivotal role, you will design and deliver solutions that translate business needs into coherent, robust and future proof architectures. The tools and platforms you create will transform how frontline officers and staff access and apply policing standards, learning and the evidence base, driving better outcomes for policing and the service. Reporting to the Digital and Solutions Innovation Lead, you will be responsible for defining, assuring and governing end to end technology solutions. The role also involves ensuring these solutions are scalable, secure, cost effective and aligned to strategic architecture principles, supporting organisational objectives, operational effectiveness and long term transformation. This role would suit someone with both technical expertise and a sense of vocation, looking to apply their skills to public service, fighting crime and keeping people safe. Person specification Some of your responsibilities will include: Lead on the design of key technical solutions, setting direction for how systems and services are built and ensuring they are secure, effective and sustainable. Providing architectural assurance across programmes and projects, ensuring compliance with agreed standards, principles, and reference architectures. Turn operational, legal and organisational needs into secure and reliable technical designs that work across our systems, data and infrastructure and meet national policing standards. Engaging with national policing bodies, suppliers, and partners to assess solution proposals and ensure alignment with policing strategies. To be successful in this role you'll need: Extensive experience working as a technical solutions architect or backend software developer creating applications using Microsoft and AWS technologies. Strong track record in designing and assuring complex digital, data, and technology solutions within large, regulated organisations. Proven success in providing architectural leadership across programmes and services, acting as a design authority where required. Hands on delivery of solutions involving AI A proven ability to engage and influence senior stakeholders across business, operational, and technical domains. Please see the attached job description which contains full details of the role.
24/03/2026
Full time
Location Remote working (anywhere in the UK) About the job Job summary This post can be based at our sites in either Ryton-on-Dunsmore (CV8 3EN), Durham (DL15 8DS), Harrogate (HG1 1EP) or London (E14 4PU). Hybrid working opportunities can also be discussed prior to you taking up your post. This role is also available as a designated homeworking role. About us: Our mission is: Leadership, Standards, Performance . This guides our work with individuals, forces, and policing partners towards our vision. We exist to support police officers, police staff and volunteers to deliver the best service to the public. Only through high quality leadership, consistent standards and continual performance improvement can everyone in policing reach their full potential. Our mission guides our work with individual, forces and partners towards our vision. Although we are a relatively small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers' network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work. Additional Information: We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Due to our status as Public Servants, we are not eligible to participate in the Civil Service transfer process. Therefore, while successful candidates can transfer in on their existing terms and conditions, any subsequent transfer out of the College to the Civil Service cannot be guaranteed on existing terms and conditions, and new starter/modernised terms may apply. The College embraces diversity and promotes equal opportunities. As such, we comply with the Disability Confident Scheme (DCS) and apply the minimum selection criteria at sift stage of the recruitment process. Our Vetting If you are successful at interview, you will be required to undertake pre-employment security checks. You will be sent a security questionnaire which must be accessed within 24 hours. Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn. Job description This post is open to applicants who can meet the College's nationality, UK residency and vetting requirements. You will be joining the College's Digital, Data and Technology (DDaT) team at a watershed moment as we accelerate the design and delivery of innovative, AI enabled and data driven solutions across the organisation and wider policing. In this pivotal role, you will design and deliver solutions that translate business needs into coherent, robust and future proof architectures. The tools and platforms you create will transform how frontline officers and staff access and apply policing standards, learning and the evidence base, driving better outcomes for policing and the service. Reporting to the Digital and Solutions Innovation Lead, you will be responsible for defining, assuring and governing end to end technology solutions. The role also involves ensuring these solutions are scalable, secure, cost effective and aligned to strategic architecture principles, supporting organisational objectives, operational effectiveness and long term transformation. This role would suit someone with both technical expertise and a sense of vocation, looking to apply their skills to public service, fighting crime and keeping people safe. Person specification Some of your responsibilities will include: Lead on the design of key technical solutions, setting direction for how systems and services are built and ensuring they are secure, effective and sustainable. Providing architectural assurance across programmes and projects, ensuring compliance with agreed standards, principles, and reference architectures. Turn operational, legal and organisational needs into secure and reliable technical designs that work across our systems, data and infrastructure and meet national policing standards. Engaging with national policing bodies, suppliers, and partners to assess solution proposals and ensure alignment with policing strategies. To be successful in this role you'll need: Extensive experience working as a technical solutions architect or backend software developer creating applications using Microsoft and AWS technologies. Strong track record in designing and assuring complex digital, data, and technology solutions within large, regulated organisations. Proven success in providing architectural leadership across programmes and services, acting as a design authority where required. Hands on delivery of solutions involving AI A proven ability to engage and influence senior stakeholders across business, operational, and technical domains. Please see the attached job description which contains full details of the role.
Location This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you an experienced AWS DevOps Engineer looking for a role where your work has real national impact? Do you want to shape the future of digital public services and improve the lives of millions of people? Are you ready to lead, inspire, and raise capability across a growing DevOps community? If so, come and join us as a Senior AWS DevOps Engineer within DWP Digital. We want skilled Senior AWS DevOps Engineers who are ready to take on challenging and meaningful work that supports the delivery of leading digital services for the UK Government. The services we design, and deliver are changing how citizens interact with public services and are already making a significant difference to millions of people. You will be joining one of the following team: Digital Modernisation and Efficiency (DME) - We run major systems that support millions of citizens, from retirement planning and pension payments to services for people who rely on Care and Attendance Allowance. These services are powered by a large cloud platform built with leading technologies. This sits within the DME AWS Platform Team. Health Transformation Programme (PIP) - We are transforming the way DWP manage the Personal Independence Payment (PIP) benefit, creating a new digital front door for the millions of citizens who claim PIP allowing them to apply and maintain their claim online. We are also rebuilding the backend systems required to support the benefit, streamlining the process for our agents. We are building the solution in a modern tech stack all deployed to AWS. Job description As a Senior AWS DevOps Engineer, you will: Use modern tooling to build CI and CD pipelines and develop DevOps toolchains, placing automation at the centre of your approach. Design and implement solutions that are highly available, resilient, scalable, extensible and maintainable within AWS cloud environments. Work across the organisation to promote a culture of engineering ownership and reinforce the importance of service integrity and long term maintenance. Collaborate with product focussed teams to gather requirements, evaluate tools, implement or update solutions, provision environments and support operational issues. Act as a DevOps leader with line management responsibility for DevOps Engineers, guiding and developing team members and helping to strengthen capability, standards and practices across the organisation. Contribute to the wider DevOps community, ensuring our practices continue to evolve in line with advances in technology. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: Technical Breadth
24/03/2026
Full time
Location This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you an experienced AWS DevOps Engineer looking for a role where your work has real national impact? Do you want to shape the future of digital public services and improve the lives of millions of people? Are you ready to lead, inspire, and raise capability across a growing DevOps community? If so, come and join us as a Senior AWS DevOps Engineer within DWP Digital. We want skilled Senior AWS DevOps Engineers who are ready to take on challenging and meaningful work that supports the delivery of leading digital services for the UK Government. The services we design, and deliver are changing how citizens interact with public services and are already making a significant difference to millions of people. You will be joining one of the following team: Digital Modernisation and Efficiency (DME) - We run major systems that support millions of citizens, from retirement planning and pension payments to services for people who rely on Care and Attendance Allowance. These services are powered by a large cloud platform built with leading technologies. This sits within the DME AWS Platform Team. Health Transformation Programme (PIP) - We are transforming the way DWP manage the Personal Independence Payment (PIP) benefit, creating a new digital front door for the millions of citizens who claim PIP allowing them to apply and maintain their claim online. We are also rebuilding the backend systems required to support the benefit, streamlining the process for our agents. We are building the solution in a modern tech stack all deployed to AWS. Job description As a Senior AWS DevOps Engineer, you will: Use modern tooling to build CI and CD pipelines and develop DevOps toolchains, placing automation at the centre of your approach. Design and implement solutions that are highly available, resilient, scalable, extensible and maintainable within AWS cloud environments. Work across the organisation to promote a culture of engineering ownership and reinforce the importance of service integrity and long term maintenance. Collaborate with product focussed teams to gather requirements, evaluate tools, implement or update solutions, provision environments and support operational issues. Act as a DevOps leader with line management responsibility for DevOps Engineers, guiding and developing team members and helping to strengthen capability, standards and practices across the organisation. Contribute to the wider DevOps community, ensuring our practices continue to evolve in line with advances in technology. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: Technical Breadth
Location This role may be located in one of the following locations; Blackpool, Birmingham, Leeds, Manchester, Newcastle and Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you excited about the opportunity to protect critical citizen facing services from cyber attacks at scale and already hold a CISSP (Certified Information Systems Security Professional) or a Master's in Cyber Security? Do you want work collaboratively designing modern IT security architecture for some of the largest digital transformations in Europe? Do you want to help support millions of our claimants by designing and governing user friendly and secure digital services, serving as the last line of defence to protect our systems and users? If so, this role may be perfect for you! We are looking for Lead Security Architects who are confident working on products and services in a complex digital environment, where you'll be supporting major initiatives. You will collaborate with colleagues and stakeholders across DWP Digital to support the delivery of secure solutions, creating options and recommendations, and providing expert advice to drive security technology choices. The roles will include the design, oversight and architecture governance of IT security solutions that support DWP customers. This is an exciting time to join us. You'll shape the future and support our mission to deliver exceptional products and services that work for everyone. Please note that you will be asked to provide documentation of your qualification upon request. Job description A lead security architect works on services of high complexity and risk, making decisions to enable the business to achieve its needs. At this role level, you will: Work across projects with high strategic impact, setting a strategy that can be used in the long term and across the breadth of the organisation. Communicate with a broad range of senior stakeholders and be responsible for defining the vision, principles and strategy for security architecture. Recommend security design across all DWP projects and technologies. Have a deep and evolving level of technical expertise, so you can act as an exemplar. Make and influence important business and architectural decisions. Research, identify, validate and adopt new technologies and methodologies. Be a recognised expert and demonstrate this expertise by solving unprecedented issues and problems. Further the profession, demonstrating and sharing best practice within and outside the organisation. Please note: As part of the role, you may be required to travel to the other digital hubs. The frequency of this will be discussed further, should you be successful. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Security Architecture design and modelling techniques, patterns, tools and standards. Presenting architecture design to technical governance forums. Shaping and supporting technology initiatives, projects, programmes and portfolios. Technical authoring skills, particularly for the production of technical design and specification documents. Being the security lead in technical governance forums. If you would like to learn more about the role, please contact Qualifications CISSP (Certified Information Systems Security Professional) or a Master's in Cyber Security.
24/03/2026
Full time
Location This role may be located in one of the following locations; Blackpool, Birmingham, Leeds, Manchester, Newcastle and Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you excited about the opportunity to protect critical citizen facing services from cyber attacks at scale and already hold a CISSP (Certified Information Systems Security Professional) or a Master's in Cyber Security? Do you want work collaboratively designing modern IT security architecture for some of the largest digital transformations in Europe? Do you want to help support millions of our claimants by designing and governing user friendly and secure digital services, serving as the last line of defence to protect our systems and users? If so, this role may be perfect for you! We are looking for Lead Security Architects who are confident working on products and services in a complex digital environment, where you'll be supporting major initiatives. You will collaborate with colleagues and stakeholders across DWP Digital to support the delivery of secure solutions, creating options and recommendations, and providing expert advice to drive security technology choices. The roles will include the design, oversight and architecture governance of IT security solutions that support DWP customers. This is an exciting time to join us. You'll shape the future and support our mission to deliver exceptional products and services that work for everyone. Please note that you will be asked to provide documentation of your qualification upon request. Job description A lead security architect works on services of high complexity and risk, making decisions to enable the business to achieve its needs. At this role level, you will: Work across projects with high strategic impact, setting a strategy that can be used in the long term and across the breadth of the organisation. Communicate with a broad range of senior stakeholders and be responsible for defining the vision, principles and strategy for security architecture. Recommend security design across all DWP projects and technologies. Have a deep and evolving level of technical expertise, so you can act as an exemplar. Make and influence important business and architectural decisions. Research, identify, validate and adopt new technologies and methodologies. Be a recognised expert and demonstrate this expertise by solving unprecedented issues and problems. Further the profession, demonstrating and sharing best practice within and outside the organisation. Please note: As part of the role, you may be required to travel to the other digital hubs. The frequency of this will be discussed further, should you be successful. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Security Architecture design and modelling techniques, patterns, tools and standards. Presenting architecture design to technical governance forums. Shaping and supporting technology initiatives, projects, programmes and portfolios. Technical authoring skills, particularly for the production of technical design and specification documents. Being the security lead in technical governance forums. If you would like to learn more about the role, please contact Qualifications CISSP (Certified Information Systems Security Professional) or a Master's in Cyber Security.
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
24/03/2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
Location Bristol, Edinburgh, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Stratford, Telford, Worthing Due to workforce controls, Newcastle-upon-Tyne, and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description As Head of IT Service Management, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. Reporting Line This role will report into Allan Graham Scope and Impact Level of responsibility, decision-making authority, and influence. Person specification B&T Live Services ensures stability, resilience, and operational excellence across HMRC's live platforms. We manage end-to-end service operations, including Incident, Change, Problem, and Risk Management, to maintain availability and performance while proactively mitigating risks. Our team leads major incident resolution, service mapping, and capacity planning to minimise business and customer impact. We also oversee Release and Implementation Management, 24/7 Operations using advanced monitoring, and smooth onboarding of new services. Working closely with suppliers and commercial teams, we manage budgets, forecast operational costs, and maintain governance to deliver uninterrupted, high-quality services. Responsibilities You will: Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Plan and may schedule the testing and deployment of releases. Deliver new functionality required by the business while protecting the integrity of existing services. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Essential Criteria: Experience as a Live Service Owner for Critical National Infrastructure (CNI) services. Has had previous involvement the stages of the development life cycle, including risk management, and service management activities. Demonstrates outstanding communication skills with substantial experience in dealing with internal and external users. Demonstrates competence in evaluating and assimilating stakeholders' policy and framework. Has a broad knowledge and understanding of IT concepts and architectures, coupled with practical knowledge of problem management and the principles and processes of implementing and delivering IT services. Shows aptitude for analysing and managing problems arising from incidents in the operation of information systems. Has general awareness of the nature of business-critical incidents, and of their implications for the business. Is thoroughly familiar with the services and products delivered and the tools, methods, procedures, equipment and software used in the operation and management of the service. Has a comprehensive understanding of the selection and use of monitoring tools and an extensive understanding of relevant financial principles and procedures including cross charging both internal and external to the organisation. Has the ability to lead teams of staff successfully, when handling complex or high impact problems. Has substantial experience of dealing with users, specialists and service providers and are skilled in conducting meetings and team management. Desirable Criteria: ITIL Certified at any Intermediate Level (e.g. Service Operations, Continual Service Improvement, Service Transition). Working knowledge of HMRC Directorates & Business Units.
24/03/2026
Full time
Location Bristol, Edinburgh, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Stratford, Telford, Worthing Due to workforce controls, Newcastle-upon-Tyne, and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description As Head of IT Service Management, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. Reporting Line This role will report into Allan Graham Scope and Impact Level of responsibility, decision-making authority, and influence. Person specification B&T Live Services ensures stability, resilience, and operational excellence across HMRC's live platforms. We manage end-to-end service operations, including Incident, Change, Problem, and Risk Management, to maintain availability and performance while proactively mitigating risks. Our team leads major incident resolution, service mapping, and capacity planning to minimise business and customer impact. We also oversee Release and Implementation Management, 24/7 Operations using advanced monitoring, and smooth onboarding of new services. Working closely with suppliers and commercial teams, we manage budgets, forecast operational costs, and maintain governance to deliver uninterrupted, high-quality services. Responsibilities You will: Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Plan and may schedule the testing and deployment of releases. Deliver new functionality required by the business while protecting the integrity of existing services. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Essential Criteria: Experience as a Live Service Owner for Critical National Infrastructure (CNI) services. Has had previous involvement the stages of the development life cycle, including risk management, and service management activities. Demonstrates outstanding communication skills with substantial experience in dealing with internal and external users. Demonstrates competence in evaluating and assimilating stakeholders' policy and framework. Has a broad knowledge and understanding of IT concepts and architectures, coupled with practical knowledge of problem management and the principles and processes of implementing and delivering IT services. Shows aptitude for analysing and managing problems arising from incidents in the operation of information systems. Has general awareness of the nature of business-critical incidents, and of their implications for the business. Is thoroughly familiar with the services and products delivered and the tools, methods, procedures, equipment and software used in the operation and management of the service. Has a comprehensive understanding of the selection and use of monitoring tools and an extensive understanding of relevant financial principles and procedures including cross charging both internal and external to the organisation. Has the ability to lead teams of staff successfully, when handling complex or high impact problems. Has substantial experience of dealing with users, specialists and service providers and are skilled in conducting meetings and team management. Desirable Criteria: ITIL Certified at any Intermediate Level (e.g. Service Operations, Continual Service Improvement, Service Transition). Working knowledge of HMRC Directorates & Business Units.
Location Croydon, Salford, Sheffield About the job Job summary The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports. Home Office Digital designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property. Responsible for strategic architectural assurance and governance across Enterprise Services portfolio. Ensures alignment with organisational standards, compliance, and technology strategy. Provides oversight of service architecture, validates technical designs, and drives best practices for operational efficiency. Collaborates with stakeholders to optimise service delivery and identify opportunities for innovation and continuous improvement. Join Enterprise Services Technology to shape high impact, cross government solutions. As a Principal Technical Architect, you'll lead strategy, drive modernisation, and influence decisions across diverse programmes. The role offers wide scope, meaningful purpose, and the ability to align teams and technology to deliver secure, scalable, user focused public services. Job description As Principal Technical Architect, you will define and execute the technical strategy for your responsibility, collaborating with senior leadership and diverse teams to ensure alignment with organizational, cross-departmental, and government-wide objectives. You will proactively seek opportunities to leverage emerging technologies - such as cloud and AI - and ensure that technical solutions are secure, user-focused, and capable of adapting to evolving business needs. You will lead the design and review processes for complex systems and infrastructure, championing architectural best practices and governance. By bridging technical and business perspectives, you will resolve high-risk issues and shape initiatives that drive transformation. Your role includes guiding and inspiring other architects, facilitating professional growth, and establishing an environment where innovative thinking thrives. Key responsibilities: Own and deliver the overarching technical strategy, guiding architectural decisions that balance risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digital transformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. Oversee integration of new systems, developing detailed plans that align with broader organisational and cross-government strategies. Assess current systems to identify areas for improvement, analyse potential risks, and promote emerging best practices in the field. Facilitate stakeholder discussions, serving as the key escalation point for complex or high-risk design challenges. Drive continuous improvement, incorporating lessons learned into future strategies and ensuring consistency in architecture across multiple domains. The successful candidate will need to be adaptable and willing to work flexibly across the wider team as required, performing additional duties reasonably expected within the scope of the grade. Line Management You will manage a team, providing timely feedback, leadership and help in developing their capability and career, supporting and empowering staff to achieve their best potential, aspiring to make HOD an inclusive, enjoyable, and diverse team to work within whilst facilitating development as an individual. Travel Occasional travel may be required to other work locations within the UK according to business needs and may include overnight stays. All related costs will be reimbursed in line with Home Office policy. Working Pattern This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 4 days / 28 hours per week due to business requirements. Person specification Essentia Criteria Demonstrated leadership in delivering complex and innovative technical architectures at scale, fostering a collaborative, inclusive environment that empowers teams to contribute diverse perspectives and technical excellence. Ability to apply strategic foresight to anticipate emerging technologies, using evidence based analysis to identify opportunities for improvement, transformation, or optimisation that benefit a wide range of users. Experience working across diverse technology landscapes, including cloud services, multi vendor environments, and cross-departmental teams, ensuring effective coordination and respectful, inclusive collaboration with a broad range of stakeholders and suppliers. Strong understanding of engineering principles, agile methodologies, DevOps practices, and secure by design approaches, enabling the delivery of robust, resilient, and accessible solutions that meet the needs of all users. Proven track record of delivering technical solutions to agreed timescales and within scope, balancing budget, security, accessibility, sustainability, and quality considerations in line with equal opportunities and fair recruitment practices. Excellent communication and stakeholder engagement skills, with the ability to explain complex technical information clearly and respectfully to different audiences, supporting informed decision making. Experience owning and developing technical roadmaps and strategies, ensuring alignment with organisational objectives, user needs (including those of under represented or disadvantaged groups), and evolving industry best practice. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA8 framework- Use the levels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role: Strategy & Architecture: Strategy and Planning Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4 Solution Architecture (ARCH) - Level 5 Advice & Guidance Consultancy (CNSL) - Level 5 Specialist Advice (TECH) - Level 4 Desirable Criteria Championing best practices, inspiring teams to adopt improved processes, scaled agile frameworks, or commodity market products where appropriate. Experience in HR activities, including recruitment, performance assessments, and professional development of technical staff.
24/03/2026
Full time
Location Croydon, Salford, Sheffield About the job Job summary The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports. Home Office Digital designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property. Responsible for strategic architectural assurance and governance across Enterprise Services portfolio. Ensures alignment with organisational standards, compliance, and technology strategy. Provides oversight of service architecture, validates technical designs, and drives best practices for operational efficiency. Collaborates with stakeholders to optimise service delivery and identify opportunities for innovation and continuous improvement. Join Enterprise Services Technology to shape high impact, cross government solutions. As a Principal Technical Architect, you'll lead strategy, drive modernisation, and influence decisions across diverse programmes. The role offers wide scope, meaningful purpose, and the ability to align teams and technology to deliver secure, scalable, user focused public services. Job description As Principal Technical Architect, you will define and execute the technical strategy for your responsibility, collaborating with senior leadership and diverse teams to ensure alignment with organizational, cross-departmental, and government-wide objectives. You will proactively seek opportunities to leverage emerging technologies - such as cloud and AI - and ensure that technical solutions are secure, user-focused, and capable of adapting to evolving business needs. You will lead the design and review processes for complex systems and infrastructure, championing architectural best practices and governance. By bridging technical and business perspectives, you will resolve high-risk issues and shape initiatives that drive transformation. Your role includes guiding and inspiring other architects, facilitating professional growth, and establishing an environment where innovative thinking thrives. Key responsibilities: Own and deliver the overarching technical strategy, guiding architectural decisions that balance risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digital transformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. Oversee integration of new systems, developing detailed plans that align with broader organisational and cross-government strategies. Assess current systems to identify areas for improvement, analyse potential risks, and promote emerging best practices in the field. Facilitate stakeholder discussions, serving as the key escalation point for complex or high-risk design challenges. Drive continuous improvement, incorporating lessons learned into future strategies and ensuring consistency in architecture across multiple domains. The successful candidate will need to be adaptable and willing to work flexibly across the wider team as required, performing additional duties reasonably expected within the scope of the grade. Line Management You will manage a team, providing timely feedback, leadership and help in developing their capability and career, supporting and empowering staff to achieve their best potential, aspiring to make HOD an inclusive, enjoyable, and diverse team to work within whilst facilitating development as an individual. Travel Occasional travel may be required to other work locations within the UK according to business needs and may include overnight stays. All related costs will be reimbursed in line with Home Office policy. Working Pattern This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 4 days / 28 hours per week due to business requirements. Person specification Essentia Criteria Demonstrated leadership in delivering complex and innovative technical architectures at scale, fostering a collaborative, inclusive environment that empowers teams to contribute diverse perspectives and technical excellence. Ability to apply strategic foresight to anticipate emerging technologies, using evidence based analysis to identify opportunities for improvement, transformation, or optimisation that benefit a wide range of users. Experience working across diverse technology landscapes, including cloud services, multi vendor environments, and cross-departmental teams, ensuring effective coordination and respectful, inclusive collaboration with a broad range of stakeholders and suppliers. Strong understanding of engineering principles, agile methodologies, DevOps practices, and secure by design approaches, enabling the delivery of robust, resilient, and accessible solutions that meet the needs of all users. Proven track record of delivering technical solutions to agreed timescales and within scope, balancing budget, security, accessibility, sustainability, and quality considerations in line with equal opportunities and fair recruitment practices. Excellent communication and stakeholder engagement skills, with the ability to explain complex technical information clearly and respectfully to different audiences, supporting informed decision making. Experience owning and developing technical roadmaps and strategies, ensuring alignment with organisational objectives, user needs (including those of under represented or disadvantaged groups), and evolving industry best practice. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA8 framework- Use the levels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role: Strategy & Architecture: Strategy and Planning Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4 Solution Architecture (ARCH) - Level 5 Advice & Guidance Consultancy (CNSL) - Level 5 Specialist Advice (TECH) - Level 4 Desirable Criteria Championing best practices, inspiring teams to adopt improved processes, scaled agile frameworks, or commodity market products where appropriate. Experience in HR activities, including recruitment, performance assessments, and professional development of technical staff.
Location Birmingham, Liverpool, Newport (Gwent) About the job Job summary Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details. Insight into CCS - Webinar Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes. Would you like to help shape and deliver digital products and services that underpin critical commercial services used across the public sector, ensuring they meet GDS standards and provide real value to government buyers and suppliers. Job Summary As a Senior Delivery Manager you will be accountable for the effective delivery of complex, critical products and services. You will have experience across a range of digital products and services, managing them throughout the entire product life cycle through agile methodologies, being responsible and accountable as the main point of escalation, whilst nurturing and developing the skills of junior Delivery Managers. You will champion user-centred, data-driven delivery, ensuring CCS digital services meet the Government Service Standards and are delivered through robust, and transparent governance. You will lead multidisciplinary teams through discovery, alpha, beta and live as a minimum, ensuring delivery aligns with CCS's commercial strategy and organisational priorities. Directorate Overview The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services. Team Summary The role of the Senior Delivery Manager sits within the newly established Delivery Capability Domain within the Digital Data & Services Directorate (DDS). You will take a leading role in establishing and embedding a delivery community of practice focused on increasing delivery maturity, embedding consistent ways of working, and strengthening delivery assurance across the DDS portfolio. Job description Key Accountabilities Lead delivery of large-scale programs and digital products, from discovery through deployment and continuous improvement, working with product managers and service owners, exploring new and innovative ways of working to improve delivery within the organisation Ensure delivery adheres to the Government Service Standard, Technology Code of Practice and CCS governance frameworks. Delivery lead across one or more product teams, ensuring alignment on OKRs: objectives, priorities and timelines, acting as an advocate for Agile principles to ensure delivery best practices are followed (Scrum, Kanban, SAFe / hybrid models) Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third-party sub-contractors utilising effective and appropriate governance mechanisms. Collaborate with other directorates to ensure alignment of delivery with the organisational priorities and governance processes. Work closely with business stakeholders, Product Managers, Designers, Business Analysts, Developers and Testers to drive out value and ensure the efficient delivery of digital products and services.Manage project financials, business case definition and benefit realisation approaches. Ensure delivery artefacts meet CCS assurance requirements, supporting internal and external governance boards with clear, and concise reporting. Define and monitor delivery KPIs such as velocity, lead time and throughput, manage and mitigate risks, dependencies to maintain team velocity and create a high performing team. Proficient in senior stakeholder communication, engagement and change management for effective delivery of products and services through clear roadmaps, sprint planning, agile ceremonies and reviews. You will ensure stakeholders have timely, accurate information and understand the impact of decisions on delivery. Facilitate effective and tailored communication between the organisation and suppliers, manage risks and issues related to supplier delivery, and ensure that contractual deliverables meet quality standards and deadlines on a day to day basis. Mentoring team members; upskilling junior delivery managers and educating the wider digital community and business stakeholders in delivery management best practice and Support the shaping of standards, tools and frameworks that uplift delivery maturity across DDS. Person specification Essential Criteria (to be assessed at application stage): Proven experience in delivery/ project management with strong background on Agile methodologies. Agile cert preferred (Scrum master, Safe Agilist, MSP) You can demonstrate practical experience applying Agile principles in complex delivery and service led environments. Experience delivering digital products and services and technical programs (eg. Customer facing tools, web platforms, IDAM, Master Data Model, B2C and B2B platforms) Proven leader of multidisciplinary teams delivering modern digital services, with a track record of managing complex stakeholder relationships across product, design, engineering, and business functions to meet the needs of end users. Comprehensive expertise in GDS standards and the full product development lifecycle, with hands-on experience driving Agile frameworks (Scrum/Kanban) and CI/CD practices using tools like JIRA, Confluence, and ADO
24/03/2026
Full time
Location Birmingham, Liverpool, Newport (Gwent) About the job Job summary Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details. Insight into CCS - Webinar Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes. Would you like to help shape and deliver digital products and services that underpin critical commercial services used across the public sector, ensuring they meet GDS standards and provide real value to government buyers and suppliers. Job Summary As a Senior Delivery Manager you will be accountable for the effective delivery of complex, critical products and services. You will have experience across a range of digital products and services, managing them throughout the entire product life cycle through agile methodologies, being responsible and accountable as the main point of escalation, whilst nurturing and developing the skills of junior Delivery Managers. You will champion user-centred, data-driven delivery, ensuring CCS digital services meet the Government Service Standards and are delivered through robust, and transparent governance. You will lead multidisciplinary teams through discovery, alpha, beta and live as a minimum, ensuring delivery aligns with CCS's commercial strategy and organisational priorities. Directorate Overview The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services. Team Summary The role of the Senior Delivery Manager sits within the newly established Delivery Capability Domain within the Digital Data & Services Directorate (DDS). You will take a leading role in establishing and embedding a delivery community of practice focused on increasing delivery maturity, embedding consistent ways of working, and strengthening delivery assurance across the DDS portfolio. Job description Key Accountabilities Lead delivery of large-scale programs and digital products, from discovery through deployment and continuous improvement, working with product managers and service owners, exploring new and innovative ways of working to improve delivery within the organisation Ensure delivery adheres to the Government Service Standard, Technology Code of Practice and CCS governance frameworks. Delivery lead across one or more product teams, ensuring alignment on OKRs: objectives, priorities and timelines, acting as an advocate for Agile principles to ensure delivery best practices are followed (Scrum, Kanban, SAFe / hybrid models) Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third-party sub-contractors utilising effective and appropriate governance mechanisms. Collaborate with other directorates to ensure alignment of delivery with the organisational priorities and governance processes. Work closely with business stakeholders, Product Managers, Designers, Business Analysts, Developers and Testers to drive out value and ensure the efficient delivery of digital products and services.Manage project financials, business case definition and benefit realisation approaches. Ensure delivery artefacts meet CCS assurance requirements, supporting internal and external governance boards with clear, and concise reporting. Define and monitor delivery KPIs such as velocity, lead time and throughput, manage and mitigate risks, dependencies to maintain team velocity and create a high performing team. Proficient in senior stakeholder communication, engagement and change management for effective delivery of products and services through clear roadmaps, sprint planning, agile ceremonies and reviews. You will ensure stakeholders have timely, accurate information and understand the impact of decisions on delivery. Facilitate effective and tailored communication between the organisation and suppliers, manage risks and issues related to supplier delivery, and ensure that contractual deliverables meet quality standards and deadlines on a day to day basis. Mentoring team members; upskilling junior delivery managers and educating the wider digital community and business stakeholders in delivery management best practice and Support the shaping of standards, tools and frameworks that uplift delivery maturity across DDS. Person specification Essential Criteria (to be assessed at application stage): Proven experience in delivery/ project management with strong background on Agile methodologies. Agile cert preferred (Scrum master, Safe Agilist, MSP) You can demonstrate practical experience applying Agile principles in complex delivery and service led environments. Experience delivering digital products and services and technical programs (eg. Customer facing tools, web platforms, IDAM, Master Data Model, B2C and B2B platforms) Proven leader of multidisciplinary teams delivering modern digital services, with a track record of managing complex stakeholder relationships across product, design, engineering, and business functions to meet the needs of end users. Comprehensive expertise in GDS standards and the full product development lifecycle, with hands-on experience driving Agile frameworks (Scrum/Kanban) and CI/CD practices using tools like JIRA, Confluence, and ADO
Government Digital & Data
Nottingham, Nottinghamshire
Location Nottingham Regional Centre - Unity Square About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As an IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. For this role you must: Hold SC Clearance or be willing to be SC cleared to take up duty. Please refer to the Additional Security Information below for further information.
24/03/2026
Full time
Location Nottingham Regional Centre - Unity Square About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As an IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. For this role you must: Hold SC Clearance or be willing to be SC cleared to take up duty. Please refer to the Additional Security Information below for further information.
Location Stratford Regional Centre - Westfield Avenue About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As an IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. For this role you must: Hold SC Clearance or be willing to be SC cleared to take up duty. Please refer to the Additional Security Information below for further information.
24/03/2026
Full time
Location Stratford Regional Centre - Westfield Avenue About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As an IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. For this role you must: Hold SC Clearance or be willing to be SC cleared to take up duty. Please refer to the Additional Security Information below for further information.
Location Plymouth, South West England, PL6 5WS About the job Job summary This role sits within HM Land Registry's IT Operations Practice and plays a key part in keeping our network infrastructure secure, resilient and performing at its best. You'll work across data centres, local offices and cloud platforms, supporting services that millions rely on, while helping to shape improvements and share your expertise with colleagues across Technology and Transformation. Job description At HM Land Registry, our Digital, Data and Technology teams enable the services that underpin land and property across England and Wales. Within IT Operations, the Network team is at the heart of this work - supporting and evolving a complex network estate that spans local offices, data centres and cloud environments. This role offers the opportunity to contribute to meaningful, large scale services while collaborating with a wide range of technical and non technical colleagues to deliver reliable, secure and future ready solutions. You'll be joining a supportive and collaborative team where knowledge sharing, continuous improvement and personal development are actively encouraged. We offer the chance to work on varied and impactful work, influence how our network services evolve, and be part of an organisation that values inclusion, flexibility and doing the right thing for its people and customers. Main Duties Provide expert technical advice and guidance on security related topics, acting as a reference point for complex operational incidents and strategic IT development work. Work closely with IT partners, suppliers and internal subject matter experts to design, test and implement innovative infrastructure solutions that meet business needs and support expanding digital services. Develop, build and maintain network and infrastructure systems using modern development standards, industry best practice, and approved HMLR technologies, ensuring availability, integrity and performance. Create and implement robust test plans and assurance activities to maintain service quality and reliability. Build and maintain technical standards, working with technical architects to translate architectural designs into effective operational solutions. Plan, manage and support technical changes within your IT Operations specialism, identifying and scoping opportunities to improve services. Ensure technical implementations align with HMLR's Technology and Business Strategies, taking accountability for adherence and escalating risks or issues where appropriate. Provide clear communication on how team activities impact users, stakeholders and wider technical areas. Engage with customers and suppliers on infrastructure changes and problem resolution. Act as a technical and behavioural role model, promoting inclusive behaviours, managing conflict effectively, and contributing to a supportive, cohesive IT Operations community. Support wider IT Operations management through input into workforce planning, budgets, technology roadmaps, projects and tasks. Additional requirements This role is based at Seaton Court, Plymouth. Occasional travel will be required to other HM Land Registry offices, external supplier sites and wider government departments; this may include overnight stays. The post involves planned out of hours working to support IT changes and maintenance activities, and may also include participation in a permanent on call rota. The role is covered by the flexible working hours agreement, with a minimum requirement of 30 hours per week. Both full time and part time working arrangements will be considered. This post is subject to Security Clearance, including background checks. As a result, a minimum of five years' UK residency is essential. Person specification To be successful in this position you will need to demonstrate the following throughout the recruitment process. Essential Skills and Qualifications: Holds a qualification in Information Technology or a related area (Degree level or equivalent) or significant experience in an IT field. Technical information gathering, analysis and problem solving. Using formal processes to apply best practice. Well-developed interpersonal skills and the ability to work effectively as part of a team. Strong leadership demonstrated through coaching or mentoring. Essential Experience: Experience of technical information gathering, analysis and problem solving. Ability to manage technical risk and lead on implementing appropriate mitigations. Experience of technical leadership within an IT organisation Experience in the delivery of significant network infrastructure change, from design to delivery. Visualise, articulate and solve complex problems and make disciplined decisions based on available information. Strong communication skills, building good relationships, and explaining technical issues to non-technical stakeholders Desirable Experience: Ability to establish strong working relationships with both HMLR technical staff and suppliers/other government department's teams.
24/03/2026
Full time
Location Plymouth, South West England, PL6 5WS About the job Job summary This role sits within HM Land Registry's IT Operations Practice and plays a key part in keeping our network infrastructure secure, resilient and performing at its best. You'll work across data centres, local offices and cloud platforms, supporting services that millions rely on, while helping to shape improvements and share your expertise with colleagues across Technology and Transformation. Job description At HM Land Registry, our Digital, Data and Technology teams enable the services that underpin land and property across England and Wales. Within IT Operations, the Network team is at the heart of this work - supporting and evolving a complex network estate that spans local offices, data centres and cloud environments. This role offers the opportunity to contribute to meaningful, large scale services while collaborating with a wide range of technical and non technical colleagues to deliver reliable, secure and future ready solutions. You'll be joining a supportive and collaborative team where knowledge sharing, continuous improvement and personal development are actively encouraged. We offer the chance to work on varied and impactful work, influence how our network services evolve, and be part of an organisation that values inclusion, flexibility and doing the right thing for its people and customers. Main Duties Provide expert technical advice and guidance on security related topics, acting as a reference point for complex operational incidents and strategic IT development work. Work closely with IT partners, suppliers and internal subject matter experts to design, test and implement innovative infrastructure solutions that meet business needs and support expanding digital services. Develop, build and maintain network and infrastructure systems using modern development standards, industry best practice, and approved HMLR technologies, ensuring availability, integrity and performance. Create and implement robust test plans and assurance activities to maintain service quality and reliability. Build and maintain technical standards, working with technical architects to translate architectural designs into effective operational solutions. Plan, manage and support technical changes within your IT Operations specialism, identifying and scoping opportunities to improve services. Ensure technical implementations align with HMLR's Technology and Business Strategies, taking accountability for adherence and escalating risks or issues where appropriate. Provide clear communication on how team activities impact users, stakeholders and wider technical areas. Engage with customers and suppliers on infrastructure changes and problem resolution. Act as a technical and behavioural role model, promoting inclusive behaviours, managing conflict effectively, and contributing to a supportive, cohesive IT Operations community. Support wider IT Operations management through input into workforce planning, budgets, technology roadmaps, projects and tasks. Additional requirements This role is based at Seaton Court, Plymouth. Occasional travel will be required to other HM Land Registry offices, external supplier sites and wider government departments; this may include overnight stays. The post involves planned out of hours working to support IT changes and maintenance activities, and may also include participation in a permanent on call rota. The role is covered by the flexible working hours agreement, with a minimum requirement of 30 hours per week. Both full time and part time working arrangements will be considered. This post is subject to Security Clearance, including background checks. As a result, a minimum of five years' UK residency is essential. Person specification To be successful in this position you will need to demonstrate the following throughout the recruitment process. Essential Skills and Qualifications: Holds a qualification in Information Technology or a related area (Degree level or equivalent) or significant experience in an IT field. Technical information gathering, analysis and problem solving. Using formal processes to apply best practice. Well-developed interpersonal skills and the ability to work effectively as part of a team. Strong leadership demonstrated through coaching or mentoring. Essential Experience: Experience of technical information gathering, analysis and problem solving. Ability to manage technical risk and lead on implementing appropriate mitigations. Experience of technical leadership within an IT organisation Experience in the delivery of significant network infrastructure change, from design to delivery. Visualise, articulate and solve complex problems and make disciplined decisions based on available information. Strong communication skills, building good relationships, and explaining technical issues to non-technical stakeholders Desirable Experience: Ability to establish strong working relationships with both HMLR technical staff and suppliers/other government department's teams.
