Derbyshire Fire & Rescue

2nd Line ICT Support Engineer Contract Type : Temporary until March 2027 Salary : Grade E - £33,143 £37,280 per annum Location : Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Department : Systems and Information Closing date : midnight 30.04.2026 About Us: At Derbyshire Fire & Rescue Service, we re more than an emergency service we re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it s responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Role Overview Derbyshire Fire & Rescue Service is seeking a dedicated and customer-focused 2nd Line ICT Support Engineer to help maintain and improve the ICT infrastructure that supports our vital emergency services across the county. As a key member of the ICT team, you will provide second-line support to users across 32 sites, ensuring that station equipment and systems are secure, reliable, and fit for purpose. You ll work closely with 3rd Line Specialists to resolve complex issues and contribute to the continuous improvement of our ICT services. Key Responsibilities Diagnose and resolve network and computer issues. Install and configure hardware and software. Assist with server and systems support alongside 3rd Line Specialists. Travel to various sites to provide on-site support (a pool car will be provided). Communicate technical issues clearly to users with varying levels of IT knowledge. Essential Requirements Excellent time management and organisational skills. Strong communication and interpersonal abilities. Proven problem-solving skills in a mission-critical environment. Solid understanding of Microsoft desktop operating systems. Experience with: - Active Directory administration. - Maintenance and replacement of computer components. Full UK driving licence. Required Qualifications: To be successful in this role, you will bring the following qualifications: Level 4 qualification . Eg Certificate of higher education (CertHE) or Higher National Certificate (HNC) in an IT related subject or equivalent qualification or equivalent demonstrable working experience. English and Maths GCSE at Grade A - C or 9 4 or equivalent qualification Why Join Us? This is a unique opportunity to contribute to a service that makes a real difference in the community. You ll be part of a supportive team, working in a varied and rewarding role that offers professional development and the chance to work across multiple locations. Ready to deliver reliable, customer-focused ICT support? What We Offer in Return: We believe in rewarding our people with more than just a salary. Here s what you can expect when you join us: Flexible working hours. Agile working (60% office based) Family friendly policies. Annual Leave entitlement of 25 days Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are a Disability Confident employer committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. Derbyshire Fire and Rescue Service s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. To Apply If you feel you are a suitable candidate and would like to work for Derbyshire Fire & Rescue Service, please click apply to be redirected to our website to complete your application. The closing date for completed applications is midnight on 30.04.2026 Interviews will be held in the week commencing 11.05.2026

Technical Specialist (Replacement Mobilising System) Location: Based at Ilkeston Community Fire Station with other locations on an as required basis Hours: 37 hours however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. Salary: Grade G £41,771- £47,181 per annum Vacancy Type: Fixed Term to October 2026 Department: Systems and Information Reports to: T/GM - RMS Implementation Lead Closing Date: Applications will be reviewed on a rolling basis and the vacancy will remain open until a suitable candidate is appointed. About Us : At Derbyshire Fire & Rescue Service, we're more than an emergency service-we're a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it's responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We're proud to be one of the country's top-performing fire and rescue services, recently rated 'Good' in 9 out of 11 areas by His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do . About the Role : Derbyshire Fire & Rescue Service are looking for a Technical Specialist experienced in designing the installation and integration of end points with large-scale business system solutions You will have responsibilities in all phases of the project lifecycle for a new Replacement Mobilising Solution and its components. Required Qualifications and Experience Experience of working on large IT projects including all phases of the project life cycle to implement technical solutions. Evidence of Technical analysis skills Evidence of Network and Telephony configuration and design Evidence of installing Hardware and Operating Systems Experience of working with and implementing Cloud based environments e.g Azure Essential Educated to degree level in Computing or related subject or equivalent demonstrable experience and training relevant to the role Willingness, interest and aptitude to keep up to date and learn software and hardware systems as required Demonstrate evidence of continual professional development and competence Desirable ITIL foundation qualification There will be a requirement for some travel around the Derbyshire and Nottinghamshire region for which a pool car can be provided. The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. What we offer In return : Flexible working hours. Agile working (60% office based) Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years' service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months' full & 6 months' half after 5 years' service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. Guidance on the Pension implications of undertaking a temporary role / temporary promotion are attached. We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Derbyshire Fire and Rescue Service's recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. All applicants must have a valid driving license. To Apply If you feel you are a suitable candidate and would like to work for Derbyshire Fire and Rescue, please click apply to be redirected to their website to complete your application. Closing date : Applications will be reviewed on a rolling basis and the vacancy will remain open until a suitable candidate is appointed. Interviews and Job-Related tests will be held, in person, at Ilkeston Community Fire Station w/c 13th October 2025 further dates will be provided should there be no appointment from the initial round.