NTT Ltd Group Services United Kingdom Limited

Your role at a glance As the Critical Facilities Maintenance Shift Engineer, you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. You will provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers. As one of the shift engineers, you will be working a 12hr continental shift pattern over a 24/7 rota. This is a full time site based role at our LON1 site in Dagenham. What we are looking for Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of maintenance activity to ensure Key Source System is correctly updated Carrying out operational and maintenance activities as directed, ensuring work is executed in a safe and suitable manner Working as directed to ensure timely completion of PPM s and reactive work to SLA s Identifying faults and accurately diagnosing root causes Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers Management of site permit process Being the High Voltage Authorized Person & all associated duties including Management of Inspection & Testing programme Management of Fire Procedures and fire response team Oversight of statutory compliance, including water treatment and closed systems; responsible for site inspections and audits Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLA s Assisting with incident management and subsequent investigation to establish root cause Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centers Supervising staff, both in-house and external suppliers to deliver a highly focused client service Co-ordinating planned and unplanned maintenance activities Ensuring the maintenance of accurate plant records, information and reporting systems You will have site sign off for works to take place and to accept successful completion ensuring all RA and MS and other technical sign off is in place prior to allowing works to take place. You will have the responsibility for ensuring all services are delivered to the highest technical standards, minimizing risk To be successful in this role, you will need : Previous shift working experience Experience in facilities, operations or engineering; in a Data Centre critical environment Working knowledge and understanding of engineering operations within Business-Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes Excellent attention to detail and a flexible but non comprising approach to service delivery Ability to discuss and understand technical problems and resolutions with engineering specialists. LV and HV switching experience Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems) Essential qualifications relevant to the role 18th Edition certified or similar electrical qualification HND or similar in relevant area (Mechanical, Electrical, Building Services) IOSH Working Safely Good understanding of Data Centre cooling solutions and building services Authorized person LV (HV Preferable) Membership/Affiliate of relevant institutes (IET, BIFM, CIBSE etc.) F-GAS / J11 (an advantage) To undergo full security checks to BS7858:2019 standard Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Your role at a glance The Critical Facilities Maintenance Shift Engineer, will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. You will provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers. As one of the Shift Engineers, you will be working a 12hr continental shift pattern. This is a full time site based role at our HH4 site in Hemel Hempstead. What we are looking for Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of maintenance activity to ensure Key Source System is correctly updated Carrying out operational and maintenance activities as directed, ensuring work is executed in a safe and suitable manner Working as directed to ensure timely completion of PPM s and reactive work to SLA s Identifying faults and accurately diagnosing root causes Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers Management of site permit process Being the High Voltage Authorized Person & all associated duties including Management of Inspection & Testing programme Management of Fire Procedures and fire response team Oversight of statutory compliance, including water treatment and closed systems Responsible for site inspections and audits Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLA s Assisting with incident management and subsequent investigation to establish root cause Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centers Supervising staff, both in-house and external suppliers to deliver a highly focused client service Co-ordinating planned and unplanned maintenance activities Ensuring the maintenance of accurate plant records, information and reporting systems You will have site sign off for works to take place and to accept successful completion ensuring all RA and MS and other technical sign off is in place prior to allowing works to take place. You will have the responsibility for ensuring all services are delivered to the highest technical standards, minimizing risk Taking responsibility for ensuring services are delivered in accordance with site and best practice processes and procedures Professional Skills & Experience 18th Edition certified or similar electrical qualification HND or similar in relevant area (Mechanical, Electrical, Building Services) Good level of computer skills in Microsoft Word, Excel, and Outlook IOSH Working Safely Good understanding of Data Centre cooling solutions and building services Authorised person LV (HV Preferable) Membership/Affiliate of relevant institutes (IET, BIFM, CIBSE etc.) Legionella awareness IPAF/ PASMA To undergo full security checks to BS7858:2019 standard Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

As the Senior Electrical Engineer, you will act as the Electrical Subject Matter Expert (SME) and support the regional engineering and Critical Facilities (CF) Operations teams in the construction, testing, commissioning, management and operation of their electrical infrastructures. You will provide consistent regular reporting of the condition and efficiency of the electrical systems, identifying any areas for improvement. What you will do Assist the regional team in defining and implementing the Tech-Ops (Technical Operations) standards and ensure that the electrical infrastructures are effectively maintained and optimized Help and support the regional team in creating energy business cases for infrastructure changeEnsure that the electrical systems are efficiently optimized Carry out regular tours and ad-hoc inspections of the regional facilities Attend any internal or external quality related audits Regularly review and develop commissioning procedures including subcontractors. Hold post-handover project lessons learnt meetings for further improvement Conduct meetings regarding the operational performance of the electrical infrastructure and provide regular updates to the Stakeholders Carry out project management duties if required, e.g. initial planning, costing, procurement, subcontractor selection supervision and management What we are looking for Several years of experience working in electrical critical environment within a large company, IT-Industry, Telecommunications, Electric power industry or comparable preferred Detailed technical knowledge of the type of large-scale electrical systems, including HV, LV, UPS, Standby Power and related electrical systems and BMS/EMS and control systems Proficient knowledge in discrimination, short circuit and arc flash studies is desirable Experience in HV/LV switching operations essential Experience in Data Centers is considered a significant advantage Subject matter experts understanding of operational and maintenance governance principles Familiarity with SOP/EOP development and the CAB process Experience of working in a European multi-cultural environment Awareness of Root Cause Analysis management frameworks highly desirable To undergo full security and background checks to BS7858:2019 or similar What we offer you An agile company culture with short decision-making paths and plenty of opportunities to show personal initiative Flexible working time models and mobile working (depending on your role) Allowance for the use of public transport and job bikes Allowance for the use of health and wellness Individual training and development opportunities Numerous other additional benefits such as birthday vouchers, employee advisory program, employee referral scheme, lunch allowance, company events, etc. We look forward to hearing from you! About the Global Data Centers division of NTT DATA NTT Global Data Centers is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. Working at NTT Global Data Centers At NTT Global Data Centers, we stand as one of the largest data center providers, dedicated to powering the digital infrastructure of tomorrow. Innovation is in our DNA. We thrive on pushing boundaries, exploring new possibilities, and embracing emerging technologies to continuously ensuring that every interaction, every solution, and every outcome exceeds our clients expectations. Our values are the guiding principles that shape our culture, define our identity, and propel us forward as one of the industry leaders. Interested in becoming part of an agile international team and actively shaping the digital infrastructure of tomorrow? Join our team by submitting your application today!